collections specialist

Aajil | عاجل

<div>
 
 At Aajil (formerly Buildnow), we're powering smarter decisions for B2B commerce through data-driven credit solutions. As a
 
 Collections Specialist
 
 (Riyadh), you'll be the frontline of our cash flow operations, ensuring payments flow smoothly while maintaining the strong relationships that keep our SME partners coming back. If you're equal parts persistent negotiator and relationship builder, with a knack for turning tough conversations into win-win outcomes, this role is for you.
 
 
 
 
 
 
 What You'll Do
 
 
 
 You'll own the full collections lifecycle for your portfolio of client accounts, combining strategic follow-up with hands-on relationship management. Your responsibilities include:
 
 <ul>
 <li>
 
 Managing end-to-end collections
 
 for assigned accounts, from issuing invoices to securing final payment.
 </li>
 <li>
 
 Following up proactively
 
 through calls, emails, and on-site visits to recover overdue payments and prevent aging escalation.
 </li>
 <li>
 
 Issuing and tracking invoices
 
 with precision, ensuring accuracy and completeness at every step.
 </li>
 <li>
 
 Monitoring receivables aging
 
 and preparing regular collection reports that keep leadership informed.
 </li>
 <li>
 
 Building trust with clients
 
 to encourage timely payments, resolve disputes professionally, and preserve long-term partnerships.
 </li>
 <li>
 
 Collaborating cross-functionally
 
 with Finance and Operations to reconcile accounts and address discrepancies quickly.
 </li>
 <li>
 
 Identifying process gaps
 
 and proposing improvements to strengthen collection workflows and reduce friction.
 </li>
 <li>
 
 Documenting everything
 
 : maintaining clear records of all collection activities and client communications.
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 in Business Administration, Accounting, Finance, or a related field.
 </li>
 <li>
 
 2+ years of collections experience
 
 , ideally in construction, contracting, or B2B environments where relationships matter.
 </li>
 <li>
 
 Strong grasp of invoicing, payment terms, and financial documentation
 
 . You know how receivables work.
 </li>
 <li>
 
 Excellent communication and negotiation skills
 
 . You can stay firm yet professional, even in high-pressure situations.
 </li>
 <li>
 
 Fluency in both Arabic and English
 
 (required).
 </li>
 <li>
 
 Organizational discipline
 
 . You follow up consistently, track details meticulously, and never let things slip.
 </li>
 <li>
 
 Willingness to travel
 
 . Comfortable conducting on-site client visits when needed to resolve issues or collect payments.
 </li>
 </ul>
 
 
 
 
 
 Nice-to-Have:
 
 
 <ul>
 <li>
 Proficiency in Excel for reporting and account tracking.
 </li>
 <li>
 Experience with ERP or CRM systems (e.g., Odoo, Salesforce, Zoho).
 </li>
 <li>
 Background in fintech, SME lending, or B2B payment operations.
 </li>
 <li>
 Problem-solving mindset with a bias toward process improvement.
 </li>
 </ul>
 
 
 
 
 
 Why Aajil?
 
 
 <ul>
 <li>
 
 Real Impact
 
 : Your work directly strengthens cash flow and fuels our ability to serve more SMEs.
 </li>
 <li>
 
 Client-Facing Ownership
 
 : Build relationships that matter, not just transactions.
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Work closely with Finance, Risk, and Operations to solve complex challenges.
 </li>
 <li>
 
 Builder Culture
 
 : No rigid hierarchies, just meaningful work that moves the business forward.
 </li>
 <li>
 
 Growth Path
 
 : Top performers unlock opportunities to lead collections strategy and expand the team.
 </li>
 </ul>
 
 
</div>

Collections Specialist

Ottawa County - Michigan

<div><div><div><h2 class="jobSectionHeader">Job Description</h2></div>
<div>Under the supervision of the Trial Division Director, enforces court orders requiring the payment of fines, fees, costs, restitution and other monetary assessments in felony criminal cases. Facilitates the collection of monies ordered to be paid to the court, monitors payments received, and maintains records of monies collected. 
This is a full-time, benefited position working out of the Ottawa County Courthouse located at 414 Washington Ave., Grand Haven, MI 49417. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.</div>
<div><h2 class="jobSectionHeader">Essential Job Functions</h2></div>
<div>The essential functions of this position include, but are not limited to, the following:<ul><li>
Interviews convicted offenders who do not pay fines, fees, costs and/or restitution in full at the time of sentencing to determine ability to pay, negotiates payment plans, and drafts court orders establishing terms and conditions of payment plans.</li><li>
Responds to inquiries from defendants, probation officers, prosecutor's staff, and others as to payment arrangements, collection procedures, and related matters.</li><li>
Collaborates with probation and parole officers to monitor employment status, earnings and assets of offenders ordered to supervision and monitors payment activity in order to avoid release from probation or parole until all monies owed have been paid to the court.</li><li>
Monitors accounts for compliance orders, dockets to facilitate collections activities, and maintains real-time case notes.</li><li>
Prepares collections letters notifying offenders of past due balances outstanding on payment agreements, initiates show cause hearings for non-payment of fees, fines, costs and restitution, and prepares case files with accurate account information, balances and recommended consequences prior to hearings.</li><li>
Researches individual offender earnings, other sources of income, financial status, and assets and prepares motions and orders to effect collections through wage assignments, liens on property, forfeiture of bonds, and other methods available to the court.</li><li>
Prepares orders for production of documents, orders to disclose information, bench warrants and otherwise initiates additional actions to enforce felony collections.</li><li>
May perform other functions as necessary to implement effective actions to maximize court revenue through collection of felony monies owed.</li><li>
Helps support an equitable, safe, diverse and inclusive workplace.</li><li>
Performs other functions as assigned.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Education, Training and Experience</h2></div>
<div>Associates Degree in business administration, accounting, legal secretarial or other relevant field and three years of progressively responsible experience in collections. Bachelor's degree preferred, along with specific experience in a court collections position. 
 
Licenses and Certifications: 
Must be certified by the Michigan State Police as a LEIN Operator or obtain certification within one year of employment.</div> 
<div><h2 class="jobSectionHeader">Additional Requirements and Information</h2></div>
<div>Required Knowledge and Skills:<ul><li>
Working knowledge of Michigan Court Rules and State Court Administrative Office rules, regulations and requirements.</li><li>
Working knowledge of court administrative procedures, practices, and processes.</li><li>
Working knowledge of Internet search engines and data resources available to identify offender incomes sources and assets.</li><li>
Computer literacy, accurate keyboarding skills, and knowledge of word processing and spreadsheet applications.</li><li>
Working knowledge of privacy requirements related to court records. Understanding of strict confidentiality requirements.</li><li>
Time management and organizational skills.</li><li>
Excellent verbal and written communications skills.</li><li>
Excellent interpersonal and human relations skills.</li></ul>
Disclaimer: 
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 
<div>
Ottawa County is an Equal Opportunity Employer.</div> 

Physical Requirements: 
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility. 
 
Working Conditions: 
Work is generally performed in a normal office environment.</div></div></div>
 <div><div><div><h2 class="jobSectionHeader">Job Description</h2></div>
<div>Under the supervision of the Trial Division Director, enforces court orders requiring the payment of fines, fees, costs, restitution and other monetary assessments in felony criminal cases. Facilitates the collection of monies ordered to be paid to the court, monitors payments received, and maintains records of monies collected. 
This is a full-time, benefited position working out of the Ottawa County Courthouse located at 414 Washington Ave., Grand Haven, MI 49417. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.</div>
<div><h2 class="jobSectionHeader">Essential Job Functions</h2></div>
<div>The essential functions of this position include, but are not limited to, the following:<ul><li>
Interviews convicted offenders who do not pay fines, fees, costs and/or restitution in full at the time of sentencing to determine ability to pay, negotiates payment plans, and drafts court orders establishing terms and conditions of payment plans.</li><li>
Responds to inquiries from defendants, probation officers, prosecutor's staff, and others as to payment arrangements, collection procedures, and related matters.</li><li>
Collaborates with probation and parole officers to monitor employment status, earnings and assets of offenders ordered to supervision and monitors payment activity in order to avoid release from probation or parole until all monies owed have been paid to the court.</li><li>
Monitors accounts for compliance orders, dockets to facilitate collections activities, and maintains real-time case notes.</li><li>
Prepares collections letters notifying offenders of past due balances outstanding on payment agreements, initiates show cause hearings for non-payment of fees, fines, costs and restitution, and prepares case files with accurate account information, balances and recommended consequences prior to hearings.</li><li>
Researches individual offender earnings, other sources of income, financial status, and assets and prepares motions and orders to effect collections through wage assignments, liens on property, forfeiture of bonds, and other methods available to the court.</li><li>
Prepares orders for production of documents, orders to disclose information, bench warrants and otherwise initiates additional actions to enforce felony collections.</li><li>
May perform other functions as necessary to implement effective actions to maximize court revenue through collection of felony monies owed.</li><li>
Helps support an equitable, safe, diverse and inclusive workplace.</li><li>
Performs other functions as assigned.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Education, Training and Experience</h2></div>
<div>Associates Degree in business administration, accounting, legal secretarial or other relevant field and three years of progressively responsible experience in collections. Bachelor's degree preferred, along with specific experience in a court collections position. 
 
Licenses and Certifications: 
Must be certified by the Michigan State Police as a LEIN Operator or obtain certification within one year of employment.</div> 
<div><h2 class="jobSectionHeader">Additional Requirements and Information</h2></div>
<div>Required Knowledge and Skills:<ul><li>
Working knowledge of Michigan Court Rules and State Court Administrative Office rules, regulations and requirements.</li><li>
Working knowledge of court administrative procedures, practices, and processes.</li><li>
Working knowledge of Internet search engines and data resources available to identify offender incomes sources and assets.</li><li>
Computer literacy, accurate keyboarding skills, and knowledge of word processing and spreadsheet applications.</li><li>
Working knowledge of privacy requirements related to court records. Understanding of strict confidentiality requirements.</li><li>
Time management and organizational skills.</li><li>
Excellent verbal and written communications skills.</li><li>
Excellent interpersonal and human relations skills.</li></ul>
Disclaimer: 
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 
<div>
Ottawa County is an Equal Opportunity Employer.</div> 

Physical Requirements: 
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility. 
 
Working Conditions: 
Work is generally performed in a normal office environment.</div></div></div>
 <div></div><div><div><div>This position is benefited and is subject to the Group T manual. 
 
Ottawa County offers a wide range of benefits to support you in your career. View the Benefits Summary for more information. 
 
The current Group T manual can be viewed here. The Ottawa County Universal Wage Scale can be found here. 
 
**Part-time benefitted positions will recieve prorated benefits.</div></div></div>

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role:

A termed collector is a specialized collections professional dedicated to recovering overdue invoices. They achieve this by effectively utilizing analytical tools, precise communication strategies, and strict adherence to defined processes and key performance indicator (KPI) metrics

What You&rsquo;ll Do:

Account Management:
<ul>
<li>Monitor the status of termed accounts and assess collection efforts.</li>
<li>Review customer Credits, Debits, Payment history, and execute follow-ups as necessary.</li>
</ul>
Dispute Resolution:
<ul>
<li>Handle inquiries and disputes from clients regarding collections.</li>
<li>Collaborate with internal departments to resolve issues efficiently.</li>
</ul>
Reporting:
<ul>
<li>Generate reports tracking collections' performance and payment trends.</li>
<li>Analyze data to identify areas for improvement in collection strategies.</li>
</ul>
Communication:
<ul>
<li>Maintain clear communication with clients to ensure understanding of payment terms and conditions.</li>
<li>Document all communications and collection efforts in the system accurately.</li>
</ul>
Adherence to Regulations:
<ul>
<li>Ensure compliance with internal policies and external regulations regarding collections.</li>
<li>Participate in regular audits and implement feedback for process improvements.</li></ul> 


What We&rsquo;re Looking For:
<ul>
<li>2-4 years of experience in a customer-facing role related to collections (Experience in SaaS collections and Quote-to-Cash is advantageous).</li>
<li>Proven ability to work independently and adapt in a fast-paced, dynamic environment.</li>
<li>Capable of working effectively with minimal supervision.</li>
<li>Takes ownership of tasks and responsibilities with a strong sense of accountability.</li>
<li>Detail-oriented with a natural inclination towards responsibility.</li>
<li>Quick learner with the ability to grasp new concepts swiftly.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>High level of attention to detail.</li>
<li>Comfortable working under pressure and meeting strict deadlines; adaptable.</li>
<li>Able to thrive in ambiguous situations, solve problems, and think independently.</li>
<li>Proficient in Excel and Google Sheets.</li>
<li>Demonstrates empathy towards customers.</li>
<li>Open to feedback, eager to learn, and committed to continuous improvement.</li>
<li>Capable of identifying larger issues and proposing improvements.</li>
<li>Resilient in handling workplace pressures, whether remote or office-based.</li>
<li>Familiarity with Zuora/Salesforce/Collections software.</li>
<li>A Bachelor's degree (BA/BS), with a specialization in accounting or finance is a plus.</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Senior Collections Specialist

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

NANA Healthcare Management, LLC

<div>Job Description: 
The Collections Specialist is a vital member of the MYMB System of Care. The Collections Specialist is under the supervision of the Collections Supervisor. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable. 
 
Schedule: In Office M-F 8:30am - 5pm 
Type: Full-time 
Work Location: In Office / In Person - Ashford Dunwoody Road, Atlanta, GA 30338 
 
Education:<ul><li>
High School Diploma/GED &ndash; BS degree preferred.</li><li>
Current (five-years) of no felonies or substance abuse convictions.</li></ul>
Experience:<ul><li>
Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.</li><li>
1 year of collections experience in the healthcare field preferred; preferably in the mental health and substance abuse field.</li><li>
Knowledge of insurance submittals procedures and medical forms and coding.</li></ul> 

Knowledge And Training Required at Time of Hire:<ul><li>
Strong problem solving, follow through, and analytical skills required.</li><li>
Excellent English; verbal and written communication skills required.</li><li>
Ability to work independently and to adapt to a fast changing environment.</li><li>
Proficiency in Microsoft Office including Excel, Word and other medical collections software.</li><li>
Must have attention to detail with an eye for accuracy.</li><li>
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency required.</li><li>
Must be able to speak clearly and concisely over the telephone.</li></ul> 

Responsibilities:<ul><li>
Thorough Identification and resolution of problematic claims issues.</li><li>
Resubmission of claims to insurance payers for payment and/or adjustment.</li><li>
Review of accounts based on insurance payer and services provided to patients to determine accurate contractual payment amounts.</li><li>
Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner.</li><li>
Collect customer payments in accordance with payment due dates.</li><li>
Review and monitor assigned accounts and all applicable collection reports.</li><li>
Provide timely follow-up on payment arrangements.</li><li>
Mail correspondence to customers to encourage payment of delinquent accounts.</li><li>
Fax documents to client accounts for effective follow up.</li><li>
Performs other duties assigned.</li></ul> 

Why You Should Join Our Team:<ul><li>
Paid training</li><li>
Health insurance offered after 90 days</li><li>
Accrued PTO offered after 90 days</li><li>
Dental, vision, life insurance offered after 90 days</li><li>
Opportunity to grow into a leadership role</li><li>
Bonus structure after 90 days</li></ul>
PO7QnfLelr</div>

Medical Collections Specialist-Entry Level

Macrise Tech Solutions

Job Title: Medical Billing &amp; Collections Specialist Location: Wapda Town, Lahore (if you want to include location)We are seeking a highly organized and detail-driven Medical Billing &amp; Collections Specialist to join our healthcare revenue cycle team. The ideal candidate will be responsible for accurately preparing insurance claims, managing patient billing, and ensuring timely payment collection. This role requires strong analytical skills, attention to detail, and effective communication with patients, insurance payers, and internal teams to support smooth billing operations and maintain strong cash flow.Key ResponsibilitiesMedical Billing<ul><li>Prepare and submit timely and accurate insurance claims and patient invoices.</li><li>Review all claims for accuracy, correct coding, and compliance with payer and regulatory guidelines.</li><li>Maintain organized and up-to-date billing records within the practice management system.</li><li>Process adjustments, credit memos, and payments accurately.</li><li>Verify and update patient demographics and insurance details regularly.</li><li>Generate monthly billing statements and custom Revenue Cycle Management (RCM) reports.</li><li>Assist the accounting team with reconciliations and month-end reporting.</li><li>Identify and recommend improvements to enhance billing accuracy and workflow efficiency.</li></ul>Collections<ul><li>Follow up proactively on outstanding insurance claims and patient balances to secure timely payments.</li><li>Manage and monitor Accounts Receivable (A/R) aging reports with focus on overdue accounts.</li><li>Coordinate with insurance providers to resolve delays, underpayments, and denials.</li><li>Handle patient billing inquiries professionally and set up payment arrangements when appropriate.</li><li>Work with patient services and billing teams to address complex collection cases.</li><li>Document all collection activities, communication, and follow-ups accurately in the system.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Wapda Town: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Willing to work the night shift?</li></ul>Experience:<ul><li>Medical Billing: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Claims & Collections Specialist – Medical Billing

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About The Role

As a Returns Collections Specialist, you will serve as the main point of contact for all Returning Hardware related inquiries. You will be responsible for Return of hardware and processing charges, researching outstanding devices items, generating invoices, reviewing and validating refunds, and continuously provide feedback to the management team with inaccurate findings to solve problems and fine tune processes. You will Interact with internal departments &amp; customers over calls to ensure timely handling and resolution of cases as well as assist our CS &amp; fulfillment team in an operational capacity to maintain accurate account data of devices. This will require an intimate understanding of how the Quote-to-Cash process works and be able to troubleshoot issues as they come up. Motive is seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team. 


What You'll Do
<ul>
<li>Oversee device status of accounts by researching and resolving any outstanding inconsistencies and errors</li>
<li>Reaching out to customers on outstanding equipment returns.</li>
<li>Consistent maintenance of return of equipment data of customers as per RMA policy.</li>
<li>Analyze subscription documents and other data for accuracy and completeness, acquiring missing or correct data when necessary</li>
<li>Create invoices and Issuing RMAs</li>
<li>Review Returns process and recommend improvements where possible</li>
<li>Ensure proper period cut off for month end close procedures</li>
<li>Be the point person to answer RMA related support cases</li>
<li>Provide accurate and timely reporting</li>
<li>Work closely with other functional teams to ensure data quality and consistency</li>
<li>Comfortable working with spreadsheets, internet applications and ERP systems</li>
<li>Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data</li>
</ul>
What We're Looking For
<ul>
<li>1-2 years of experience in a Customer facing or conflict resolution role.</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal) (Fluent verbal accent)</li>
<li>High level of attention to detail</li>
<li>Ability to work well with ambiguity, solve problems and think on your feet</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora is a plus</li>
<li>Expertise in Salesforce.com is a plus</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Senior Collections Specialist, Returns

Search 5621+ Collections specialist jobs near you this November. New roles added regularly across leading industries. Apply today.

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Senior Collections Specialist, Returns