collections specialist

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.
 
 
 This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.
 </li>
 <li>
 Proactively and reactively address billing concerns, including subscription fees and one-time charges.
 </li>
 <li>
 Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).
 </li>
 <li>
 Utilize Salesforce and Zuora to investigate and resolve payment issues.
 </li>
 <li>
 Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.
 </li>
 <li>
 Support the monthly close process by ensuring accurate period cutoffs.
 </li>
 <li>
 Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.
 </li>
 <li>
 Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.
 </li>
 <li>
 Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.
 </li>
 <li>
 Respond to and resolve customer support cases related to collections in a timely manner.
 </li>
 <li>
 Generate accurate reports and forecasts on collection performance.
 </li>
 <li>
 Maintain compliance protocols and data integrity across ERP and billing systems.
 </li>
 <li>
 Participate in ad hoc financial and operational projects as needed.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in a collections or customer-facing role.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 High level of attention to detail, organization, and vigilance.
 </li>
 <li>
 Ability to manage time effectively and work under pressure in a fast-paced environment.
 </li>
 <li>
 Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.
 </li>
 <li>
 Ability to adapt to shifting priorities and work independently or as part of a team.
 </li>
 <li>
 Willingness to work flexible hours, including overtime and rotating shifts as needed.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in SaaS collections and Quote-to-Cash processes.
 </li>
 <li>
 Familiarity with Zuora, Salesforce and Collections software.
 </li>
 <li>
 Bachelor's degree in Accounting, Finance, or a related field.
 </li>
 <li>
 An analytical mindset with the ability to identify patterns and suggest improvements.
 </li>
 <li>
 Empathy and professionalism when engaging with customers.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Collections Specialist

recruitme fze

The Role
 Responsibilities • Regular follow up on collection via on site client visits in coordination with the project’s handling officer to expedite the payment process and reach the monthly cash target. • Explore with the client any issues that are delaying the payment process and ensure to get them resolved. • Ensure to get and track the payment order from the client to follow up with the Ministry of Finance. • Regularly update the team with the invoices and payment requests status by constantly checking the Etimad portal and updating the trackers needed. • Upload invoices and required documents on client portals and update the relevant teams with the status. • Support on audit requests by ensuring completion of deliverables requested by the auditors (i.e. letters to be sent to selected clients for balance confirmation). • Keep partners in the loop regarding all updates related to their projects’ receivables. • Forecast the monthly payment expectations after reviewing the Accounts Receivables report shared by the AR supervisor. • Follow up on aged outstanding invoices to resolve any disputes and raise any issues to the relevant handling officer. • Process necessary administrative work/documentation required (Invoice, contracts, legal documents, completion certificate, email, reports...) to get the payment processed. • Deliver the contracts pertaining to each project to the clients in order to get the necessary signatures. • Ensure proper communication with the client: • Understand and respect the Saudi culture • Maintain good professional business relationship • Maintain a high level of patience for further understanding of client’s needs and expectations.
 
Requirements
 <ul>
<li>KSA National • University Degree in Accounting or Finance • 2 years of relevant experience Skills • Strong attention to detail • Ability to multitask and work under pressure • Excellent interpersonal and communication skills • Ability to work well in a team • Demonstrate excellent client service orientation • Strong organizational skills • Ability to prioritize work • Excellent follow through • Good analytical capabilities • Demonstrate capabilities to execute against tasks without specific direction • Proficiency in Microsoft Office (Word, Excel, Power point) - in particular must have a good excel • Ability to adapt to different cultures • Must possess a strong and assertive character especially with the clients • Good judgement and diplomatic approach to resolve conflicts • Excellent interpersonal and communication skills</li>
</ul>
About the company
 RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster. Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs. What we do: Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them. We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.

KSA National Collections Specialist

Alhodood Technologies

Job Summary:We are seeking a skilled and experienced Collections Executive with a strong background in Facility Management services. The ideal candidate will be responsible for managing outstanding payments, following up with clients, and ensuring timely collections. Fluency in Tagalog and English is essential for effective communication with clients and internal teams.Key Responsibilities:<ul><li>Manage and follow up on outstanding client payments in a professional and timely manner.</li><li>Coordinate with clients via phone, email, and visits to ensure payment collection.</li><li>Maintain accurate records of all collection activities.</li><li>Collaborate with internal departments (e.g., finance, operations) to resolve billing issues.</li><li>Prepare regular reports on collection status and aging analysis.</li><li>Handle disputes or payment issues diplomatically to maintain client relationships.</li><li>Ensure compliance with company policies and legal requirements during the collection process.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in collections, specifically in the Facility Management sector.</li><li>Fluent in Tagalog and English &ndash; both written and verbal communication.</li><li>Strong negotiation and interpersonal skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good knowledge of MS Office and ERP systems is a plus.</li><li>Strong attention to detail and organizational skills.</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED8,000.00 per month

Collections Specialist - Facility Management Services (Tagalog Speakers)

Law Office of Bryan Fagan

<div>The Account Representative at the Law Office of Bryan Fagan is the primary point of contact for existing clients and is responsible for ensuring high levels of engagement, satisfaction, and retention. This role demands a proactive approach to client relationship management, including regular communication, conflict resolution, upsell opportunities, and cross-functional collaboration to meet client needs. A critical focus includes ensuring contract compliance, financial accountability, and full transparency with clients during key legal milestones.An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.
Account Representative Responsibilities:
Client Relationship Management<ul>
<li>Serve as the dedicated liaison for active clients throughout the lifecycle of their case or engagement.</li>
<li>Build and maintain strong relationships with clients by offering support, solutions, and timely updates.</li>
<li>Conduct scheduled check-ins to assess client satisfaction and address concerns proactively.</li>
<li>Meet with clients at designated stages of their case&mdash;such as mediations, depositions, arbitrations, and trial&mdash;to ensure transparency, preparedness, and understanding of both legal and financial expectations.</li>
<li>Engage in heavy client communication using multiple channels, including verbal (calls and meetings), written (emails, letters), and texting, using platforms like Clio, client portals, and secure messaging tools.</li> 
</ul> 
Account Oversight &amp; Communication<ul>
<li>Monitor all assigned client accounts to ensure legal service delivery is on track.</li>
<li>Maintain and update financial information and case milestones across various platforms, including Clio, Google Sheets, and internal systems.</li>
<li>Ensure accurate documentation of all client interactions in CRM and case management systems.</li>
<li>Maintain high client engagement through personalized communication, case status updates, and milestone celebrations.</li>
</ul>Requirements
Account Representative/Collections (Billing Department) Requirements:<ul>
<li>2+ years of experience in customer service, client success, or account management (preferably handling collection/client relations in legal, financial, or professional services)</li>
<li>Strong verbal and written communication skills across phone, email, and text platforms</li>
<li>Proficient in CRM and productivity tools including Clio, Google Sheets, and internal case management platforms</li>
<li>Demonstrated ability to manage multiple accounts and prioritize effectively</li>
<li>Proficient in Excel</li>
</ul>Benefits<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Vision insurance</li>
</ul>Schedule:<ul>
<li>8 hour shift</li>
<li>40-hour work week
</li><li>Weekends as needed</li>
</ul>Equal Opportunity Statement: 
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.</div>

Account Representative/Collections Billing Specialist

Innovaccer

<div>Innovaccer Analytics is seeking a dedicated Anuja-Confd-Specialist-Billings &amp; Collections to join our dynamic team. In this role, the successful candidate will manage billing and collections processes with a focus on accuracy and efficiency. This position is integral to our financial operations and will involve regular collaboration with various departments, ensuring timely invoicing and collection of payments. The Anuja-Confd-Specialist will be responsible for handling customer accounts, addressing billing inquiries, and maintaining effective communication with clients to facilitate prompt payments. The candidate will work closely with the finance team to reconcile account discrepancies and prepare reports that reflect our billing performance. We are looking for someone who is detail-oriented, organized, and can thrive in a fast-paced environment. The ideal candidate will possess strong analytical and problem-solving skills, which are vital for identifying and resolving billing issues effectively. If you are passionate about finance, enjoy working with numbers, and want to contribute to a forward-thinking company, this position is an excellent opportunity for you to take your career to the next level.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Manage full cycle billing process including invoicing and collections.</li>
<li>Review customer accounts for discrepancies and work to resolve issues promptly.</li>
<li>Communicate with clients to verify billing details and address inquiries.</li>
<li>Collaborate with finance and accounting teams to ensure accurate financial reporting.</li>
<li>Prepare and maintain regular billing and collections reports for management review.</li>
<li>Monitor accounts receivable aging and follow up on outstanding invoices.</li>
<li>Assist in the implementation of billing process improvements to increase efficiency.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Finance, Accounting, or a related field.</li>
<li>Proven experience in billing and collections or accounting roles.</li>
<li>Strong attention to detail and high level of accuracy in data entry.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to work independently and manage multiple accounts effectively.</li>
<li>Proficient in Microsoft Office Suite, especially Excel, and familiarity with billing software.</li>
<li>Strong analytical and problem-solving skills.</li></ul></div>

3010-Specialist-Billings & Collections

Azad Properties

<div>
 We are seeking a proactive and diligent individual to join our real estate organisation as a Collections Officer. This key role is responsible for managing the company&rsquo;s receivables, ensuring timely collection of outstanding accounts, and maintaining positive relationships with tenants and clients. If you are detail-oriented, possess strong negotiation skills, and are committed to delivering excellent customer service, we encourage you to apply.
 
 
 Key Responsibilities for Collections Officer in Real Estate
 
 
 <ul>
 <li>
 Monitor and manage the status of accounts receivable, ensuring accurate records of all client and tenant payments.
 </li>
 <li>
 Communicate promptly and professionally with tenants, clients, and stakeholders regarding overdue accounts through phone, email, and written correspondence.
 </li>
 <li>
 Initiate and follow up on collection processes in accordance with company policy and legal requirements.
 </li>
 <li>
 Negotiate payment arrangements, resolve disputes, and recommend solutions to outstanding receivables issues.
 </li>
 <li>
 Coordinate with internal teams, including Property Management, Finance, and Legal, to ensure effective resolution of account issues.
 </li>
 <li>
 Prepare regular reports on collections activities, outstanding debts, and performance metrics for management review.
 </li>
 <li>
 Maintain comprehensive, confidential, and up-to-date documentation of collections activities and client communications.
 </li>
 <li>
 Advise on credit control and contribute to the development of improved debt collection processes.
 </li>
 <li>
 Escalate high-risk accounts appropriately and support legal proceedings as required, ensuring compliance with all regulations.
 </li>
 <li>
 Champion a culture of accountability, integrity, and client-focused service throughout the collections process.
 
 
 </li>
 </ul>
 
 Essential Qualifications And Experience For Collections Officer Roles
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or a related field is preferred.
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in collections, credit control, or accounts management, preferably within property, real estate, or a related sector.
 </li>
 <li>
 Strong knowledge of collections legislation and regulatory requirements in the UK.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to handle sensitive situations tactfully.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (especially Excel) and experience with financial management or property management software.
 </li>
 <li>
 Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy.
 </li>
 <li>
 Fluency in English is required; additional language proficiency is advantageous.
 
 
 </li>
 </ul>
 Key Skills and Attributes for Effective Debt Collection
 
 
 <ul>
 <li>
 Exceptional organisational abilities to manage competing priorities and a diverse portfolio of accounts.
 </li>
 <li>
 Excellent negotiation and conflict resolution skills, balancing assertiveness with professionalism and empathy.
 </li>
 <li>
 Customer-focused approach, aiming to preserve long-term business relationships while meeting collection targets.
 </li>
 <li>
 Capacity to work independently as well as collaboratively within a team and across departments.
 </li>
 <li>
 Demonstrates discretion, confidentiality, and ethical handling of sensitive financial information.
 </li>
 <li>
 Proactive approach to process improvement and a commitment to delivering high-quality results.
 
 
 </li>
 </ul>
 
 Desirable Competencies and Additional Attributes for Collections Professionals
 
 
 
 <ul>
 <li>
 Experience with collections in the real estate sector, including residential and commercial property portfolios.
 </li>
 <li>
 Familiarity with court processes related to debt recovery is advantageous.
 </li>
 <li>
 Previous involvement in developing or implementing credit policies and procedures.
 </li>
 <li>
 Demonstrated ability to foster positive relationships with clients and resolve complex account queries.
 </li>
 <li>
 Adaptable, resilient, and motivated to achieve collection targets in a dynamic environment.
 
 
 </li>
 </ul>
 If you are eager to contribute to the financial health of a growing real estate company and thrive in a dynamic, client-focused collections environment, we invite you to apply and become a valued member of our team.
</div>

Collections Officer

Genpact EMEA

<div>
 
 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
 
 
 
 
 Inviting applications for the role of
 
 Collections with Arabic and French
 
 
 
 
 
 
 The Accounts Receivable Europe organization oversees providing professional services to the legal entities operated by the client affiliates. Scope of service includes the end-to-end Collections &amp; Disputes
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Perform AR Specialist daily activities: complete daily tasks and supports others with coaching on completion of metrics.
 </li>
 <li>
 Timely and actively contact external customers regarding unpaid invoices, and do the follow-up based on the case (inbound/outbound calls, emails, online meetings).
 </li>
 <li>
 Validates reasons for delinquency using appropriate sources of internal / external information.
 </li>
 <li>
 Analyzes reasons for non-payment / reasons for disputes with internal / external customers and find the root causes.
 </li>
 <li>
 Analyze miscellaneous items / open credit balances of customers, and actively communicate with the customer to allocate them properly / to process refunds.
 </li>
 <li>
 Prepare and process accounts reconciliation in communication with external / internal customers.
 </li>
 <li>
 Analyze disputes root causes based on communication with external customers / dispute resolvers monitor and escalate delayed resolution of disputes.
 </li>
 <li>
 Prepare regular and ad hoc analysis of her / his portfolio situation, define priorities for contacting customers.
 </li>
 <li>
 Regularly analyze in meetings with internal customers further actions for top collectable / disputed / miscellaneous cases.
 </li>
 <li>
 Is the second voice collector within the team on escalated, aged items.
 </li>
 <li>
 Run existing reports on a daily, weekly, and monthly basis.
 </li>
 <li>
 Improve &amp; maintain reports based on the I2C standards.
 </li>
 <li>
 Resolve customer inquiries promptly &amp; accurately, by understanding customer market &amp; needs.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Hybrid from Office in Cairo,
 
 
 
 
 Monday - Friday
 
 
 
 
 Working hours 8.30AM -4.30PM
 
 
 
 
 
 
 
 Qualifications we seek in you!
 
 
 
 Minimum Qualifications / Skills
 
 
 
 
 <ul>
 <li>
 Full professional knowledge of
 
 Arabic, min. C1 ang good knowledge of FRENCH min.B2
 
 </li>
 <li>
 Business School Degree or qualification or minimum relevant work experience directly related experience to either cash collection or customer service, ideally in a multinational environment.
 </li>
 <li>
 Ability to work under pressure in a dynamic environment.
 </li>
 <li>
 Microsoft Office proficiency, especially Excel.
 </li>
 <li>
 
 Cash collection skills, with detail orientation.
 
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Basic financial analysis skills
 </li>
 <li>
 Ability to be hardworking and to think &ldquo;outside the box&rdquo;.
 </li>
 <li>
 Interpersonal and teamwork skills.
 </li>
 <li>
 Verbal and written communication skills.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Cultural awareness in a diverse and international environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What can we offer
 
 
 <ul>
 <li>
 Stable job offers - employment contract;
 </li>
 <li>
 Work in a multicultural environment;
 </li>
 <li>
 Various trainings (initiating, soft skills);
 </li>
 <li>
 Benefits such as Insurance, Transport allowance, Mobile allowance, etc.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
 
 Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
 
 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
 
</div>

Collections with Arabic and French

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