collections specialist

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><div>
<p><b>
Who We Are</b></p>
<p>
Motive is on a mission to modernize the trucking industry. With our leading fleet management platform, we bring trucks online and fundamentally transform how freight moves across roads globally. Our team sees the tangible impact of our work every day, believing that intelligence is most powerful when paired with humility. Motivated by the opportunity to improve every facet of a trillion-dollar industry, we&rsquo;re proud to be recognized as a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront, and a Forbes Best Startup Employer 2020.</p>
<p><b>
Position Purpose</b></p>
<p>
The <b>Termed Collections Specialist (L2)</b> is responsible for the systematic reconciliation and collection of outstanding balances associated with expired or matured contract terms. This role focuses on <b>active customers</b>, ensuring that previous contract liabilities are cleared to maintain account health and support ongoing business relationships. The L2 Specialist follows established workflows to resolve high-volume, routine billing discrepancies.</p><h3 class="jobSectionHeader"><br>
<b>
Key Responsibilities</b><br>
<br>
<b>1. Active Account Outreach</b></h3>
<ul><li>Execute high-volume outbound communication (calls and emails) to active clients regarding past-due balances.</li>
<li>Deliver professional, service-oriented payment reminders that align with company brand standards.</li>
<li>Provide customers with necessary documentation, such as final invoices or statements of account.</li>
</ul><h3 class="jobSectionHeader"><b>2. Foundational Reconciliation</b></h3>
<ul><li>Review accounts to ensure that end-of-term charges (e.g., usage true-ups or equipment returns) are billed according to the standard contract.</li>
<li>Research and resolve basic billing errors, preventing the customer from closing out a prior-term balance.</li>
<li>Update the CRM/ERP system with accurate contact information and detailed interaction history.</li>
</ul><h3 class="jobSectionHeader"><b>3. Dispute Management &amp; Escalation</b></h3>
<ul><li>Identify and document customer disputes regarding end-of-term fees.</li>
<li>Resolve common, low-complexity inquiries independently using the approved Job Matrix guidelines.</li>
<li>Escalate complex disputes, high-dollar reconciliation issues, or sensitive &quot;at-risk&quot; accounts to Level Management.</li><br>
</ul>
<div><div><div><div><p><b>Competency</b></p></div><div><br>
<p><b>
Requirement</b></p></div></div><div><br>
<div>
<p><b>Education</b></p></div><div><br>
<p>
High School Diploma or GED required; Associate's degree preferred.</p></div></div><div><br>
<div>
<p><b>Experience</b></p></div><div><br>
<p>
1 year in Customer Service, Billing, or Accounts Receivable.</p></div></div><div><br>
<div>
<p><b>Tech Proficiency</b></p></div><div><br>
<p>
Basic Excel skills (sorting, data entry) and experience with CRM software.</p></div></div><div><br>
<div>
<p><b>Communication</b></p></div><div><br>
<p>
Strong verbal and written skills with a focus on de-escalation.</p></div></div><div><br>
<div>
<p><b>Core Ability</b></p></div><div><br>
<p>
Must be able to follow strict Standard Operating Procedures (SOPs).</p></div></div><br>
</div>
</div></div></div><p></p><div><p><i>Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p><i>
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</i></p></div></div>

Collections Specialist

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><p><b>
About the Role:</b><br>
As a Credit Card Collections Specialist, you will manage assigned dunning queues for failed credit card payments triggered by automated billing attempts. You'll follow established SOPs to diagnose reasons for decline, contact customers promptly, guide secure payment method updates, and execute approved retries to facilitate a swift recovery. You will contribute to team recovery targets, help reduce involuntary churn, and maintain strict PCI-DSS compliance.</p>
<div><b>
What You'll Do:</b><br>
<ul><li>Manage dunning queues for failed card payments; prioritize by risk/exposure and act quickly after declines.</li><li>Identify decline reasons (e.g., insufficient funds, expired card, do not honor, issuer unavailable, AVS/CVV mismatch) and follow SOP resolution paths.</li><li>Guide customers to update payment methods via the self-serve portal; when needed, collect updates through approved workflows without storing/transmitting card data (PCI-DSS compliant).</li><li>Execute payment retries per approved schedules; document outcomes and next steps in the system of record.</li><li>Use approved email/phone templates for outreach; escalate non-responsive or high-risk accounts in accordance with policy.</li><li>Create and update Salesforce cases with complete notes, commitments, and supporting docs; keep statuses current for partner teams.</li><li>Partner cross-functionally on straightforward blockers (pricing, tax, credit corrections) by opening well-documented cases and tracking to resolution.</li><li>Provide accurate daily status updates and support short-interval recovery forecasts; ensure clean month-end cutoffs.</li><li>Support customers with billing inquiries and payment declines/failures.</li><li>Review invoices, payments, refunds, chargebacks, credits, and write-offs to support account reconciliations.</li><li>Analyze account documents/data for accuracy; obtain missing or corrected information.</li><li>Follow SOPs, review processes, and recommend improvements.</li><li>Ensure proper period cutoffs for month-end close.</li><li>Serve as the point person for collections-related support cases.</li><li>Work with cross-functional teams to ensure data quality and consistency.</li><li>Work comfortably with spreadsheets, internet applications, and ERP systems.</li><li>Enter data accurately across electronic systems.</li><li>Interface with Sales, Customer Success, and Fulfillment to ensure rapid issue resolution.</li></ul></div>
<div><b>
What We're Looking For:</b><br>
<ul><li>1&ndash;2 years in collections, payments support, or a customer-facing SaaS collections role</li><li>Independent self-starter; adaptable in a fast-paced, changing environment</li><li>Excellent written and verbal communication</li><li>High attention to detail</li><li>Able to work under pressure and strict deadlines; flexible</li><li>Comfortable with ambiguity; strong problem-solver and quick thinker</li><li>Clear, professional communicator (email and phone) with disciplined follow-up; empathetic and firm</li><li>Proficient in Google Sheets/Excel for list management and simple reporting</li><li>Detail-oriented, organized, and comfortable working to strict SLAs and month-end timelines</li><li>Receptive to feedback; continuous improvement mindset</li><li>Able to identify broader issues and recommend improvements</li><li>Resilient under workplace demands (remote/office)</li><li>Knowledge of Zuora is a plus</li><li>Experience with Salesforce.com is a plus</li><li>Bachelor's in Accounting, Finance, Business, or related field is a plus</li></ul></div><p></p><div><p><i><br>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p><i>
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</i></p></div></div>

Vision

<p><b>Overview</b>  <br/>We are seeking a motivated and detail-oriented Junior Billing &amp; Collections Specialist to join our dynamic finance team. In this role, you will play a vital part in managing accounts receivable processes, ensuring accurate billing, and supporting collection efforts to maintain healthy cash flow. This position offers an exciting opportunity to develop your expertise in financial concepts, accounting software, and revenue cycle management within a collaborative environment committed to professional growth. If you thrive in fast-paced settings and are eager to build a career in financial services, this role is perfect for you!</p><p><b>Responsibilities</b></p><ul><li>Process and review invoices using accounting software such as QuickBooks, Sage, or PeopleSoft, ensuring accuracy and compliance with GAAP standards.  </li><li>Assist with account reconciliation and analysis to identify discrepancies and resolve billing issues promptly.  </li><li>Support the collection of outstanding accounts receivable through effective communication with customers via phone and email, demonstrating excellent phone etiquette and negotiation skills.  </li><li>Enter data accurately into financial systems, including 10 key typing, double entry bookkeeping, and journal entries related to revenue cycle management.  </li><li>Collaborate with internal teams on medical billing procedures, CPT coding, ICD-10 coding, and medical terminology to ensure proper claim submission and follow-up.  </li><li>Maintain detailed records of collection activities, account statuses, and payment histories while adhering to SOX compliance requirements.  </li><li>Contribute to governmental or non-profit accounting functions as needed, applying knowledge of public accounting standards and governmental regulations.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience with accounting software such as QuickBooks, Sage, or PeopleSoft; familiarity with Quicken is a plus.  </li><li>Strong understanding of financial concepts including debits &amp; credits, journal entries, account analysis, and double entry bookkeeping.  </li><li>Knowledge of medical billing processes, CPT coding, ICD-10 coding, and healthcare terminology preferred.  </li><li>Excellent analysis skills with the ability to perform account reconciliation and identify discrepancies efficiently.  </li><li>Effective negotiation skills combined with professional customer service abilities to facilitate collections.  </li><li>Basic understanding of SOX compliance standards and GAAP accounting principles.  </li><li>Strong data entry skills with high accuracy; proficiency in 10 key typing is essential.  </li><li>Ability to handle multiple priorities with attention to detail while maintaining professionalism in phone etiquette and communication. Join us in a role that combines technical expertise with customer-focused service! We&rsquo;re dedicated to fostering an inclusive environment where your skills can grow while contributing meaningfully to our organization&rsquo;s success. If you&rsquo;re eager to develop your career in accounting or financial services within a vibrant team committed to excellence&mdash;apply today!</li></ul><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>financial systems : 2 years (Required)</li><li>contract billing processes: 2 years (Required)</li><li>billing: 2 years (Required)</li><li>accounts receivable: 2 years (Required)</li><li>collections: 2 years (Required)</li><li>Deltek Costpoint : 2 years (Required)</li><li>invoicing: 2 years (Required)</li><li>reporting: 2 years (Required)</li><li>account management: 2 years (Required)</li><li>government contract billing: 2 years (Required)</li><li>Time &amp; Materials (T&amp;M) : 2 years (Required)</li><li>Cost-Plus contracts: 2 years (Required)</li><li>reconciliation : 2 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Tysons, VA 22102 (Required)</li></ul><p>Work Location: Hybrid remote in Tysons, VA 22102</p>

Junior Billing & Collections Specialist

Macrise Tech Solutions

<p>Patient Billing &amp; Account Services Specialist</p><p>The Patient Billing &amp; Account Services Specialist is responsible for managing patient financial communications, payment processing, account maintenance, and billing support activities. This role requires strong customer service skills, attention to detail, and the ability to effectively resolve billing inquiries while ensuring accurate account management and timely payment collection. The position supports overall revenue cycle performance by maintaining accurate financial records and providing exceptional patient assistance.</p><p>Key ResponsibilitiesPatient Communication &amp; Account Support</p><ul><li>Conduct outbound outreach to patients regarding outstanding balances, payment reminders, account updates, and billing-related matters.</li><li>Respond to inbound patient inquiries concerning billing statements, account balances, payment arrangements, and general account questions.</li><li>Provide professional, courteous, and empathetic customer service while addressing patient concerns and offering accurate billing information.</li><li>Assist patients in understanding payment options, financial responsibilities, and available payment solutions.</li></ul><p>Billing &amp; Payment Processing</p><ul><li>Accurately post insurance and patient payments within the practice management and billing systems.</li><li>Process manual payments and receipts while ensuring all financial transactions are properly documented and reconciled.</li><li>Generate, distribute, and monitor electronic billing statements in a timely manner.</li><li>Establish, maintain, and monitor patient payment plans according to organizational policies and guidelines.</li><li>Process recurring and scheduled payment plan transactions while ensuring accurate posting and account reconciliation.</li></ul><p>Account Maintenance &amp; Reconciliation</p><ul><li>Review patient accounts to identify payment posting discrepancies, resolve errors, and perform necessary account adjustments.</li><li>Maintain accurate and current patient demographic, insurance, and financial information within the billing system.</li><li>Document all billing activities, account updates, patient communications, and payment transactions thoroughly and accurately.</li><li>Perform routine account audits to ensure data integrity and financial accuracy.</li></ul><p>Encounter Review &amp; Documentation Management</p><ul><li>Review patient encounters to verify accurate charge capture and alignment with services rendered.</li><li>Collaborate with clinical, administrative, and billing teams to resolve incomplete, missing, or inaccurate encounter documentation.</li><li>Maintain organized and up-to-date billing records within the practice management system.</li><li>Support compliance initiatives by ensuring proper documentation and record retention standards are maintained.</li></ul><p>Core Competencies</p><ul><li>Strong knowledge of medical billing, patient accounts, and revenue cycle processes.</li><li>Excellent communication, customer service, and conflict-resolution skills.</li><li>High attention to detail and accuracy in payment posting and account reconciliation.</li><li>Ability to manage multiple priorities while meeting deadlines.</li><li>Proficiency with electronic health records (EHR), practice management, and billing systems.</li></ul><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Wapda Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Willing to work the night shift, Wapda Town, Lahore?</li></ul><p>Experience:</p><ul><li>Medical Billing: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

Medical Billing & Collections Specialist

Southwest Ohio ENT Specialists Inc

<div>Description:
<p>
POSITION OVERVIEW</p><p>
The Billing Specialist is responsible for Accounts Receivable Management, working all denied claims, seeks full payment from the specific insurance carriers they are responsible for. In addition, prepares appeals for incomplete or non-payments with proper documentation along with researching, analyzing and reconciling billing and reimbursement practices.</p><p>
ESSENTIAL DUTIES AND RESPONSIBILITIES</p><ul><li>
Works in our practice management systems Collection Module and/or Aging Reports to identify aged/denied claims and pull necessary information to investigate claims.</li><li>
Actively follow-up on outstanding claim balances by checking claims on the carrier&rsquo;s website or by calling the insurance companies and other payers as needed.</li><li>
Prepare appeals paperwork for all payers by gathering supporting documentation as needed.</li><li>
Recognize and appropriately report problems or negative patterns in support of maximization of billing and collections.</li><li>
Work claims hitting edits in TriZetto Provider Solutions (Clearinghouse).</li><li>
Avoid and/or resolve errors which may lead to undo write-offs or insurance rejections.</li><li>
Identify accounts requiring charge or payment corrections.</li><li>
Credentialing new physicians, nurse practitioners, audiologists and SLP&rsquo;s for the insurance carriers they are responsible for.</li><li>
Run collection reports per physician call to collection outstanding balance prior to next visit or communicate to the scheduler to cancel appointment.</li><li>
Respond to emails from Patient Services team regarding patients in collections then calling the patient to collect outstanding balance.</li><li>
Phone work as scheduled to include incoming calls requesting account information and making outgoing calls for account investigation.</li><li>
Review weekly statements sending letters or emails to patients to collect payment prior to sending to collections.</li><li>
Provide backup phone coverage and other office responsibilities as a member of the Billing Team.</li><li>
Handle other duties and special projects as assigned.</li></ul>
Requirements:
<p>
EDUCATION, EXPERIENCE &amp; KNOWLEDGE REQUIREMENTS</p><p>
Education</p><ul><li>
High School Diploma or equivalent</li></ul><p>
Experience</p><ul><li>
Minimum 3-5 years medical billing experience.</li></ul><p>
Knowledge &amp; Skills</p><ul><li>
Proficiency in using computers and ability to learn various software.</li><li>
Superior organizational and problem-solving skills, and attention to detail</li><li>
Familiarity with medical billing systems, ICD-10, CPT, medical coding, and basic medical terminology.</li><li>
Ability to work well in a team environment.</li><li>
Strong communication (verbal and written) skills.</li></ul></div>

Billing Specialist

Vital Care Infusion Services, LLC

<div><div><b>Recognized as a &ldquo;Best Place to Work Modern Healthcare&rdquo; &ndash; Join a team where people come first.</b> At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.</div>
<div></div><div>Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.</div>
<div></div><div>What we offer:</div>
<ul><li>Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.</li>
<li>Paid time off, personal days, and company-paid holidays.</li>
<li>Paid Paternal Leave.</li>
<li>Volunteerism Days off.</li>
<li>Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.</li>
<li>401(k) matching and tuition reimbursement.</li>
<li>Employee assistance programs include mental health, financial and legal.</li>
<li>Rewards programs offered by our medical carrier.</li>
<li>Professional development and growth opportunities.</li>
<li>Employee Referral Program.</li>
</ul>
<div></div><div><b><i>Job Summary:</i></b></div>
<div>Perform functions to plan for and train Specialist positions, involving initial intake, billing, and collections requirements. Will cultivate an environment of outstanding customer service as the voice of the company in all interactions with franchise partners, payers, and patients.
</div>
<div></div><div><b><i>Duties/Responsibilities:</i></b></div>
<div><ul><li>Train the team in processing new patient referrals, investigating and verifying insurance benefits, prior authorizations, billing, and collections.</li>
<li>First level of review for items being escalated to outside departments and other Revenue Cycle Leadership.</li>
<li>Review A/R adjustment forms to the maximum level allowed.</li>
<li>Assist in reviewing payer refunds and/or cost refunds when requested.</li>
<li>Track the distribution of workloads, conduct ongoing needs assessments to identify staffing opportunities, and report those to the Revenue Cycle Supervisor.</li>
<li>Serve as the team's primary escalation agent to resolve franchise partner or patient complaints. Report complaints to the Revenue Cycle Supervisor to provide continuous feedback to the Reimbursement Specialist.</li>
<li>Cultivate an environment of customer service orientation through training and mentoring staff in customer service and collection techniques.</li>
<li>Assisting the posting department with missing explanations of benefits on time to ensure properly reconciled revenue.</li>
<li>Monitor team activities and work with Reimbursement Specialist to provide guidance, training, and improved skills in patient insurance billing, collections, benefits investigation, and insurance authorizations.</li>
<li>Monitor team results to evaluate compliance with quality and productivity expectations and identify improvement opportunities.</li>
<li>Work alongside the Revenue Cycle Supervisor to actively identify payer issues and perform process analysis to ensure effective intake/billing/collection efforts.</li>
<li>Review denial trends to implement training and clean claim turnaround time.</li>
<li>Evaluate performance and provide counseling, cross-training, and coaching to associates. Maintain mutually respectful employer relations.</li>
<li>Perform other related duties as assigned.
</li>
</ul><div></div><div><b><i>Required Skills/Abilities:</i></b></div>
<div><ul><li>Highly effective communicator with superior listening, understanding, speaking, and writing skills.</li>
<li>Solid business knowledge and ability to analyze data to identify actions to be taken.</li>
<li>Lead by example and strong team-building skills, with the ability to influence, lead, teach, train, counsel, and coach to accomplish organizational goals.</li>
<li>Ability to identify training requirements and develop and implement training models to improve results.</li>
<li>Demonstrated knowledge of current pharmacy applications and MS Office software, including strong Excel proficiency.</li>
<li>Strong customer service and leadership skills to develop a customer-centric culture and instill ownership of the customer/patient experience. Ability to foster care and compassion for the patients while instilling price to exceed performance objectives.</li>
<li>Ability to work collaboratively across functional teams and manage projects.</li>
<li>Analytical skills and business acumen demonstrated through proven problem-solving and the ability to exercise solid professional judgment in analyzing business issues and exploring options for resolution.</li>
</ul>
<div></div><div><b><i>Education and Experience:</i></b></div>
<div><ul><li>High school diploma or equivalent is required.</li>
<li>2-3 years of experience is required in an infusion setting.</li>
<li>Working knowledge of all Vital Care systems, including CareTend and the RCM Portal.</li>
<li>Knowledge of Payer Compliance.</li>
</ul>
<div></div><div><b><i>Physical Requirements</i></b>:</div>
<div><ul><li>Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.</li>
<li>Keyboarding: Frequent use of a keyboard for typing and data entry.</li>
<li>Reaching: Occasionally reaching for items such as files, documents, or office supplies.</li>
<li>Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.</li>
<li>Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.</li>
</ul>
<div></div><div><div>Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.<br>
<br>
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans&rsquo; status, or any other basis protected by applicable federal, state, or local law.<br>
<br>
Vital Care Infusion Services participates in E-Verify.</div>
<div></div><div>This position is full-time and remote. The salary for this position is $21.75-$27.36</div></div></div></div></div></div></div>

Revenue Cycle Lead - Collections

Cala Sourcing Solutions LLC

<div><p><b>Billing &amp; Trust Accounting Specialist</b><br>
Miami, FL (Onsite) | $70&ndash;75K + Full Benefits - Start date: Asap</p><p>
We&rsquo;ve partnered with a well-established Miami law firm seeking a <b>Billing &amp; Trust Accounting Specialist</b> to join their accounting team. This is a full-time, in-office role offering strong visibility with leadership and the opportunity to own billing operations, trust accounting, and collections processes. If you&rsquo;re a detail-driven billing professional who enjoys working closely with attorneys and leadership to ensure accurate billing and strong collections, this is a great opportunity to join a reputable firm.</p><p><b>
What you&rsquo;ll be responsible for:</b></p><ul><li><p>
Full-cycle legal billing (traditional + electronic)</p></li><li><p>
Applying client billing guidelines, rates, and fee structures</p></li><li><p>
Managing pre-bills, edits, transfers, and attorney follow-ups</p></li><li><p>
Monitoring e-billing platforms, resolving rejections, and tracking approvals</p></li><li><p>
Reconciling invoices and submissions within TABS</p></li><li><p>
Processing client payments and resolving account discrepancies</p></li><li><p>
Supporting collections efforts (statements, follow-ups, aging)</p></li><li><p>
Handling trust accounting transactions (deposits, wires, disbursements) in TABS</p></li><li><p>
Preparing weekly billing reports and forecasts for leadership</p></li><li><p>
Assisting with billing goals, reporting needs, and special projects</p></li></ul><p><b>
What you bring:</b></p><ul><li><p>
3&ndash;5 years of law firm billing experience (<b>required</b>)</p></li><li><p>
Experience with electronic billing platforms</p></li><li><p>
TABS3 experience strongly preferred</p></li><li><p>
Strong attention to detail and organization</p></li><li><p>
Analytical mindset with solid math skills</p></li><li><p>
Ability to generate and present reports</p></li><li><p>
Proficiency in Microsoft Office (Excel preferred)</p></li><li><p>
Strong communication skills in a fast-paced environment</p></li><li><p>
Bilingual English/Spanish is a plus</p></li></ul><p>
 <b>Start Date:</b> ASAP</p><p></p>
#Workwolf</div>

Billing and Trust Accounting Specialist

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