collections specialist

Smoot Investments Inc.

<p><b>Collections Specialist</b></p><p>Are you sharp, ambitious, and ready to advance your career? Do you excel in problem-solving? If you are dependable, detail-oriented, and an excellent communicator, we invite you to join our team!</p><p>Smoot Investments Inc. is a mortgage servicer and debt collection agency located in Greenbrier County, West Virginia. We are seeking a <b>Collections Specialist</b> to manage our expanding portfolio of consumer and commercial loans.</p><p><b>The Position</b></p><p>As a Collections Specialist, you will play a critical role in managing and overseeing groups of loans, ensuring that payments remain on track, negotiating payoffs, and working with customers to bring delinquent accounts current. Each day presents new challenges, and you will have the autonomy to think strategically and craft creative solutions to complex financial situations.</p><p><b>Your Responsibilities:</b></p><p>&middot; Monitor loan accounts to ensure timely payments.</p><p>&middot; Engage with customers through phone, email, and mail to resolve payment issues.</p><p>&middot; Analyze customer situations and finances to offer tailored solutions.</p><p>&middot; Negotiate and create repayment strategies that benefit both the company and the customer.</p><p>&middot; Ensure compliance with federal and state regulations while maintaining ethical collection practices.</p><p>&middot; Engage with lawyers in contract litigation and legal proceedings.</p><p>&middot; Travel to court nationwide may be required as part of case management.</p><p><b>Requirements:</b></p><p>&middot; High school diploma or further education.</p><p>&middot; Ability to pass FDCPA certification course upon hiring.</p><p>&middot; Proficiency in operating a computer and basic software systems, with a strong preference for intermediate to advanced users of Microsoft Teams, Excel, Word, and Outlook.</p><p>&middot; Strong problem-solving and critical thinking skills.</p><p>&middot; Excellent communication skills</p><p>&middot; Ability to multi-task efficiently and maintain organized documentation.</p><p>&middot; Ability to perform under high levels of stress while maintaining a positive attitude.</p><p>&middot; Ability to pass a background check.</p><p><b>What We Offer:</b></p><p>&middot; Competitive pay based on experience, starting at $25/hr with annual performance-based bonuses.</p><p>&middot; Full-time, on-site role (40 hours/week) - Monday to Friday, 8:30 AM to 5:00 PM. Overtime could be required as needed.</p><p>&middot; Weekends off, because work-life balance matters!</p><p>&middot; Medical, Dental, and Vision Insurance, with 85% of the cost covered by the company and 15% by the employee.</p><p>&middot; 401k Retirement Plan (3% company contribution regardless of employee election or match).</p><p>&middot; &quot;No questions asked&quot; paid time off that increases with years of employment and 6 paid holidays per year.</p><p>&middot; Additional compensation for candidates who are bilingual in Spanish.</p><p>&middot; Significant room for growth - top performers can move into management positions!</p><p><b>The Company</b></p><p>Smoot Investments Inc. is a well-established, family-owned loan servicing company based in Smoot, West Virginia, with over two decades of industry experience and a portfolio growing towards $100 million in assets under management. Our team specializes in purchasing and managing portfolios of consumer and commercial loans in various stages of performance. Far from the hectic pace you might expect in the financial and collections industry, Smoot Investments is quietly located across from a cattle farm in the beautiful Greenbrier Valley.</p><p>Job Type: Full-time</p><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Collections Specialist

Talent 360

<div><p>United Elevators is hiring a <b>Collections Specialist</b> to join our Finance team.</p><p></p><div><b>
Qualifications &amp; Requirements:</b><br>
<ul><li>Bachelor&rsquo;s degree in Accounting</li><li>3&ndash;5 years of experience in Accounts Receivable / Collections</li><li>Previous experience in construction or real estate companies is preferred</li><li>Strong knowledge of collections cycles, invoicing, and customer accounts</li><li>High proficiency in Microsoft Excel</li><li>Good communication and negotiation skills</li></ul></div><div><b>
Key Responsibilities:</b><br>
<ul><li>Follow up on outstanding receivables and ensure timely collections</li><li>Maintain accurate customer accounts and aging reports</li><li>Coordinate with sales, projects, and finance teams regarding payments</li><li>Prepare periodic collections and receivables reports</li><li>Resolve billing and payment discrepancies with clients</li><li>Ensure compliance with company policies and financial procedures</li></ul></div><p></p><p><b>
Working Hours:</b> 9:00 AM &ndash; 6:00 PM<br>
<b>Working Days:</b> Sunday to Thursday<br>
<b>Work Location:</b> Industrial Area, New Cairo</p></div>

Premier Ambulatory Surgery Center

<p></p><div><p>Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Premier Ambulatory Surgery Center you can be a part of an organization that is devoted to giving back!</p>
<p></p><h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5><p></p>
<p></p><h5 class="jobSectionHeader"><p><b>As the Collections Representative, you will contribute to the company&rsquo;s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.</b></p><b>
</b><p></p><p><b>What you will do in this role:
</b></p><p></p><ul><li><b>You will perform follow up activities on accounts to ensure prompt payment
</b></li><li><b>You will identify coding or billing errors from EOBs and work to correct them
</b></li><li><b>You will monitor insurance claims and contact insurance companies to resolve claims
</b></li><li><b>You will update the patient account record to identify actions taken
</b></li><li><b>You will assign bad debt to the collection agency
</b></li><li><b>You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)
</b></li><li><b>You will complete account reconciliation of accounts turned over to outside agencies
</b></li><li><b>You will negotiate payment plans on self-pay accounts
</b></li><li><b>You are responsible for maintaining accounts receivable and creating a reduction in bad debt
</b></li></ul><p></p><p><b>Qualifications you will need:
</b></p><p></p><ul><li><b>Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred
</b></li><li><b>Knowledge of managed care payers and medical terminology is preferred</b></li></ul><b>
</b><p></p><b>Benefits</b></h5>
<p></p><p>Premier Ambulatory Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
Premier Orthopedic Surgery Center is located inNashville, Tennessee. We serve the residents of Middle Tennessee. We are an ambulatorysurgery center that is AAAHC accredited. The center performs a wide range of orthopedic proceduresincluding total joints. We see an average of 150 cases a month. We are accessible to I-24and I-65. As a member of Surgery Ventures powered by HCA Healthcare, we follow ourmission. Above all else, we are committed to the care and improvement of humanlife.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Surgery Ventures

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
This is an in-office position. Hours are Monday-Thursday 7:30-4:30, Friday 7:30-2</p><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Collections SpecialistSurgery Ventures</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Surgery Ventures offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>Colleague recognition program<br>
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b><br>
</p><p>We are seeking a Collections Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
As the Collections Representative, you will contribute to the company&rsquo;s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.
</p><p></p><p><b>What you will do in this role:</b></p><p></p><ul><li>
You will perform follow up activities on accounts to ensure prompt payment</li><li>
You will identify coding or billing errors from EOBs and work to correct them</li><li>
You will monitor insurance claims and contact insurance companies to resolve claims
</li><li>You will update the patient account record to identify actions taken</li><li>
You will assign bad debt to the collection agency
</li><li>You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)</li><li>
You will complete account reconciliation of accounts turned over to outside agencies</li><li>
You will negotiate payment plans on self-pay accounts
</li><li>You are responsible for maintaining accounts receivable and creating a reduction in bad debt
</li></ul><p></p><p><b>Qualifications you will need:</b></p><p></p><ul><li>
Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred</li><li>
Knowledge of managed care payers and medical terminology is preferred</li></ul><p></p><p>
Consider a fulfilling and secure career with Surgery Ventures, in partnership with HCA Healthcare. Our team of over 3,400 physicians manages more than 150 surgery centers across 16 states in the United States. As a dedicated unit within HCA Healthcare, we prioritize providing safe, efficient, and premium surgical services. With over 30 years of pioneering experience in the industry, our physician partners offer exceptional outpatient care to over 800,000 patients in communities across our network. We do so with the backing of the clinical, operational, and financial expertise of a Fortune 100 healthcare leader. At Surgery Ventures, we are committed to supporting your career growth and advancement at every stage.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses</p><br>
<p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Collections Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

OneMain Financial

<div></div><div><div><div><div><div><div><div>At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer&rsquo;s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
</div><div></div><div><b>In the Role:</b></div><ul><li>
Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services</li><li>
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day</li><li>
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li><li>
Maintain and note all appropriate information and documentation on customer and account status</li><li>
Collaborate both in person and virtually, using available technology to connect with other internal teams</li></ul><div></div><div><b>
Requirements</b></div><ul><li>
High School Diploma or GED</li><li>
Proficiency in utilizing multiple tools/systems simultaneously</li><li>
Skilled at achieving and exceeding goals
</li></ul><div></div><div><b>Preferred</b></div><ul><li>
Experience working in customer service, collections or call center environments</li><li>
Bilingual: Spanish</li></ul><div></div><div><b>
Work Schedule:</b></div><div>
Hours of Operation</div><div>
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM</div><div>
The schedule is for 40 hours per week within the hours of operation<i>, </i>which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.</div><div></div><div><b>
Training Schedule:</b></div><div>
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.</div><div></div><div><b>
Location: </b>Onsite - Fort Mill, SC</div><div></div><div><b>
Who we Are</b></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div></div><div>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div></div><div>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</div><ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul><div></div><div><b>
Key Word Tags</b></div><div>
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF</div></div></div></div></div></div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Splash Financial

<p><b>ABOUT OUR COMPANY:</b><br/>The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.</p><p>Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we&rsquo;ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we&rsquo;ve raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.</p><p>But at our core, we&rsquo;re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we&rsquo;re just getting started..</p><p><b>ABOUT OUR WORKPLACE:</b><br/>Splash is remote-first, and proud of it &mdash; though our collections team works in-person at our Arizona location.</p><p>We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we&rsquo;re focused on building financial technologies that fundamentally transform how the industry lends.</p><p>Although Splash has been around since 2013, we still operate like a startup &mdash; fast-paced, nimble, and full of heart. We&rsquo;re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.</p><p>And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected &mdash; even from afar.</p><p>At Splash, everything we do is guided by our values:</p><p><b>Own It</b> &ndash; We take full accountability and follow through on commitments.</p><p><b>Raise the Bar</b> &ndash; We move fast, innovate faster, and push through barriers.</p><p><b>Say the Hard Thing</b> &ndash; We speak up with honesty, respect, and a desire to solve problems and make things better.</p><p><b>Elevate Each Other</b> &ndash; We win as a team by lifting each other up.</p><p>These values show up in how we work and how we connect &mdash; whether we&rsquo;re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.medical billing.</p><p><b>ABOUT THE ROLE:</b><br/>Splash Financial is hiring a Collections Specialist who understands that a phone call about a past-due balance can either break trust or build it. You'll work directly with customers navigating real financial stress &mdash; helping them find a path forward through payment arrangements and hardship programs, while protecting the health of Splash's loan portfolio. This is a role for someone who takes pride in turning a hard conversation into a good outcome, who can hold a firm line while making a customer feel genuinely supported, and who sees every interaction as a chance to represent Splash at its best.</p><p>You'll collaborate closely with internal teams to share customer insights, flag emerging trends, and help shape the programs and policies that make a real difference for borrowers. If you're motivated by solving problems, hitting goals, and making a measurable impact &mdash; this is the role for you.</p><p><b>This is a full-time, in-person role based in our Mesa, AZ office. Candidates must be located in the Greater Phoenix Area. Hours are Monday through Friday, 8:00am&ndash;5:00pm (Standard Time) and 9:00am&ndash;6:00pm (Daylight Saving Time).</b></p><p><b>WHAT YOU&rsquo;LL DO AT SPLASH:</b></p><ul><li>Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy.</li><li>Make outbound contact with past-due customers to secure payments or establish payment arrangements.</li><li>Assess customers' financial situations and offer appropriate hardship programs.</li><li>Resolve loan concerns and questions, aiming for first-contact resolution.</li><li>Accurately document all interactions in our CRM to maintain clean records and support continuous improvement.</li><li>Surface customer insights and trends to management to help improve products, policies, and operations.</li><li>Follow up on open issues to ensure timely resolution and high customer satisfaction.</li></ul><p><b>WHAT YOU&rsquo;LL BRING TO SPLASH:</b></p><ul><li>1&ndash;2+ years of collections, loan servicing, or financial services experience.</li><li>Strong verbal and written communication skills &mdash; you can deliver difficult news with clarity and care.</li><li>Comfort navigating CRM platforms and a generally tech-savvy mindset.</li><li>Proficiency in Microsoft Office or Google Suite.</li><li>Ability to manage competing priorities without dropping the ball.</li><li>A problem-solving attitude and a genuine customer-first approach.</li></ul><p><b>COMPENSATION:</b></p><p>The base pay for this role is $21.00 per hour, based on market data and internal compensation practices. This role may also be eligible for an incentive program based on performance.</p><p><b>SPLASHERS ENJOY:</b></p><ul><li>Fully remote work freedom <i>(for most roles)</i></li><li>Competitive salary packages</li><li>Flexible PTO + 9 company holidays</li><li>Equity: Share in our start-up success</li><li>Comprehensive and affordable insurance benefits</li><li>Paid parental leave for both caregivers</li><li>Essential modern equipment to get the job done</li><li>Fully paid Claude subscription to supercharge your work</li><li>401(k) for your future savings</li><li>Quarterly meet-ups: In person &amp; virtual fun</li><li>Awesome Splash swag to flaunt your team spirit</li></ul><p><i>Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.</i></p><p><b>JOB OFFER &amp; RECRUITMENT SCAM NOTICE </b></p><p>At Splash Financial, we want candidates to feel confident and safe throughout the hiring process. Unfortunately, scammers sometimes pose as employers to trick job seekers into sharing personal information or money.</p><p><b>PLEASE BE AWARE:</b></p><ul><li>Splash Financial will <b>never ask for payment</b>, banking details, or cryptocurrency as part of our hiring process.</li><li>All legitimate job communications from Splash Financial will come from an <b>@splashfinancial.com </b>email address.</li><li>We do <b>not</b> conduct interviews solely via text message or chat apps.</li><li>Any offer of employment will be made only after a formal interview process and will be sent directly from Splash Financial.</li></ul><p><b>IF YOU RECEIVE A SUSPICIOUS MESSAGE:</b></p><ul><li>Do not respond or share personal information.</li><li>Do not click on unknown links or download attachments.</li><li>Report the message to <b>careers@splashfinancial.com</b></li></ul><p>Pay: $21.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Collections : 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Mesa, AZ 85209 (Required)</li></ul><p>Work Location: In person</p>

<div></div><div><div><div><div><div><div><div>At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer&rsquo;s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
</div><div></div><div><b>In the Role:</b></div><ul><li>
Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services</li><li>
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day</li><li>
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li><li>
Maintain and note all appropriate information and documentation on customer and account status</li><li>
Collaborate both in person and virtually, using available technology to connect with other internal teams</li></ul><div></div><div><b>
Requirements</b></div><ul><li>
High School Diploma or GED</li><li>
Proficiency in utilizing multiple tools/systems simultaneously</li><li>
Skilled at achieving and exceeding goals
</li></ul><div></div><div><b>Preferred</b></div><ul><li>
Experience working in customer service, collections or call center environments</li><li>
Bilingual: Spanish</li></ul><div></div><div><b>
Work Schedule:</b></div><div>
Hours of Operation</div><div>
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM</div><div>
The schedule is for 40 hours per week within the hours of operation<i>, </i>which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.</div><div></div><div><b>
Training Schedule:</b></div><div>
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.</div><div></div><div><b>
Location: </b>Onsite - Tempe, AZ</div><div></div><div><b>
Who we Are</b></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div></div><div>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div></div><div>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</div><ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul><div></div><div><b>
Key Word Tags</b></div><div>
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF</div></div></div></div></div></div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

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