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communication agent

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities of the Communication Agent:
 
 
 
 
 Supports the smooth operation of the HUB Department, ensuring all internal and external communications are handled efficiently, accurately, and in line with hotel standards.
 
 
 
 
 Acts as a central point of contact between departments, facilitating clear, timely, and professional communication to support overall hotel operations.
 
 
 
 
 Responds promptly and effectively to guest and colleague enquiries, ensuring all requests are handled with professionalism and care to maximize satisfaction.
 
 
 
 
 Takes ownership of assigned tasks and duties, maintaining a high level of accuracy, organization, and attention to detail in all correspondence and documentation.
 
 
 
 
 Collaborates closely with the HUB team and other departments to support departmental plans, operational targets, and service excellence initiatives.
 
 
 
 
 Monitors and manages communication systems (telephone, email, messaging platforms) to ensure smooth information flow and timely response to operational needs.
 
 
 
 
 Maintains confidentiality and professionalism in handling sensitive information and ensures compliance with hotel policies and procedures.
 
 
 
 
 Promotes the hotel culture and values, fostering a positive and cooperative working environment across all departments.
 
 
 
 
 Ensures adherence and compliance with all relevant legislation and internal standards, maintaining records and reports for internal and external audits as required.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Requirements of the Communication Agent:
 
 
 
 
 Previous experience in a hotel or customer service environment is beneficial but not essential
 
 
 
 
 Hands-on approach with a proactive and solution-oriented work style
 
 
 
 
 Strong commitment to delivering exceptional internal and external service with a genuine passion for hospitality
 
 
 
 
 Ability to handle multiple tasks efficiently while maintaining accuracy and attention to detail
 
 
 
 
 Demonstrates personal integrity and professionalism in a fast-paced, service-driven environment
 
 
 
 
 Proficient in using IT systems and communication platforms, with the ability to adapt to new technologies
 
 
 
 
 Excellent verbal and written communication skills, with the confidence to interact effectively across all levels of the organization
 
 
 
 
 Team player with a positive attitude, supporting collaboration and effective information flow within the HUB and across departments
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Communication Agent

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Key Responsibilities of the Communication Agent:
Supports the smooth operation of the HUB Department, ensuring all internal and external communications are handled efficiently, accurately, and in line with hotel standards.
Acts as a central point of contact between departments, facilitating clear, timely, and professional communication to support overall hotel operations.
Responds promptly and effectively to guest and colleague enquiries, ensuring all requests are handled with professionalism and care to maximize satisfaction.
Takes ownership of assigned tasks and duties, maintaining a high level of accuracy, organization, and attention to detail in all correspondence and documentation.
Collaborates closely with the HUB team and other departments to support departmental plans, operational targets, and service excellence initiatives.
Monitors and manages communication systems (telephone, email, messaging platforms) to ensure smooth information flow and timely response to operational needs.
Maintains confidentiality and professionalism in handling sensitive information and ensures compliance with hotel policies and procedures.
Promotes the hotel culture and values, fostering a positive and cooperative working environment across all departments.
Ensures adherence and compliance with all relevant legislation and internal standards, maintaining records and reports for internal and external audits as required. 
Qualifications 
Requirements of the Communication Agent:
Previous experience in a hotel or customer service environment is beneficial but not essential
Hands-on approach with a proactive and solution-oriented work style
Strong commitment to delivering exceptional internal and external service with a genuine passion for hospitality
Ability to handle multiple tasks efficiently while maintaining accuracy and attention to detail
Demonstrates personal integrity and professionalism in a fast-paced, service-driven environment
Proficient in using IT systems and communication platforms, with the ability to adapt to new technologies
Excellent verbal and written communication skills, with the confidence to interact effectively across all levels of the organization
Team player with a positive attitude, supporting collaboration and effective information flow within the HUB and across departments 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Holo

<div>
 
 
 About Holo:
 
 
 
 
 
 
 At Holo, we are revolutionizing the home-buying experience. Our innovative
 
 digital mortgage platform
 
 connects buyers to
 
 500+ UAE bank products
 
 , making the process seamless while ensuring you close more deals.
 
 
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 As a
 
 Property specialist
 
 at Holo, you will play a crucial role in our current expansion in KSA, by leveraging your knowledge of the Riyadh property market. You will work closely with clients, developers, and financial institutions to provide expert guidance on property purchases and investment opportunities.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Identify and develop relationships with property buyers, sellers, and investors in Riyadh.
 </li>
 <li>
 Provide expert advice on real estate market trends, pricing, and property valuations.
 </li>
 <li>
 Collaborate with developers and agencies to source and list prime properties and guide clients through the home buying process.
 </li>
 <li>
 Stay up to date with Saudi Arabia&rsquo;s real estate regulations, trends, and policies.
 </li>
 <li>
 Provide ongoing support to clients even after the sale, ensuring satisfaction and maintaining long-term relationships.
 </li>
 <li>
 Negotiate deals and contracts while ensuring client satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Proven experience
 
 as a real estate agent or broker in the Riyadh market.
 </li>
 <li>
 Strong knowledge of Riyadh&rsquo;s residential and commercial real estate sectors.
 </li>
 <li>
 Excellent network of property owners, developers, and buyers.
 </li>
 <li>
 Familiarity with Saudi Arabia&rsquo;s real estate regulations and legal processes.
 </li>
 <li>
 Strong sales, negotiation, and communication skills.
 </li>
 <li>
 Ability to work independently and in a fast-paced digital-first environment.
 </li>
 <li>
 Arabic fluency and English proficiency required.
 </li>
 <li>
 Valid Saudi real estate license
 </li>
 </ul>
 
 
 
 
 
 Why Join Holo?
 
 
 
 
 
 <ul>
 <li>
 Be part of an innovative, fast-growing digital mortgage company expanding in KSA.
 </li>
 <li>
 Work with cutting-edge technology that simplifies home financing.
 </li>
 <li>
 Salary + Attractive commission-based earnings with potential for career growth.
 </li>
 <li>
 Opportunity to shape the future of real estate and mortgage services in Saudi Arabia.
 </li>
 </ul>
 
 
 
 
 
 Ready to take your real estate career to the next level? Apply now and help us revolutionize the home-buying experience in Riyadh!
 
 
</div>

Property Specialist (KSA)

Crowne Plaza Hotel

<div>As a Reservation Agent at Crowne Plaza RDC, you will be the first point of contact for guests making room bookings. You will handle all reservation inquiries efficiently, professionally, and in accordance with IHG and Crowne Plaza standards. Your role will directly contribute to guest satisfaction, revenue optimization, and a smooth guest experience.
Key Responsibilities:

Handle all incoming calls, emails, and online reservation requests in a courteous and professional manner.

Accurately input reservations into the Property Management System (PMS) while ensuring all necessary information is collected.

Maximize room occupancy and revenue by applying upselling techniques and ensuring availability is managed effectively.

Maintain knowledge of current hotel rates, promotions, packages, and hotel services.

Coordinate with Sales, Front Office, and Revenue departments to manage group bookings and special requests.

Respond promptly to guest inquiries, complaints, or concerns and escalate when necessary.

Monitor daily arrivals and follow up on any discrepancies or special requirements.

Prepare and distribute reservation reports and forecasts as requested by management.

Follow brand and company procedures, including IHG Way of Clean and True Hospitality service principles.
Qualifications:

High school diploma or equivalent; degree in Hospitality Management or related field is a plus.

Prior experience in reservations or front office operations in a 4- or 5-star hotel preferred.

Familiarity with Opera PMS or similar hotel reservation systems.

Strong communication skills in English; Arabic is a plus.

Excellent customer service and problem-solving abilities.

Ability to multitask, prioritize, and work under pressure.

Flexible to work in shifts, including weekends and holidays.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Agent

Americana Foods

<div>
 
 Job Details
 
 
 
 
 Job Title:
 
 Logistics Supervisor
 
 
 
 Report to:
 
 Last Mile Delivery Manager
 
 
 
 Sector:
 
 Logistics &amp; Distribution
 
 
 
 Business Unit:
 
 Frozen Solutions
 
 
 
 Job Purpose:
 
 Manage day to day presales deliveries
 
 
 
 Job Dimensions
 
 
 
 
 Number of staff supervised:
 
 20 minimum
 
 
 
 Key Accountabilities
 
 
 
 
 Strategic
 
 
 
 <ul>
 <li>
 Oversee logistics outbound operations and ensure efficient supply chain processes.
 </li>
 <li>
 Develop and implement logistics strategies to optimize efficiency and reduce costs.
 </li>
 <li>
 Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
 </li>
 <li>
 Implement and maintain safety protocols and procedures.
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 <ul>
 <li>
 Schedule Shipments and Deliveries, the main responsibility of a Logistics Supervisor is to oversee the transportation of products from one location to another.
 </li>
 <li>
 Maintain Warehouse Inventory, a Logistics Supervisor will study client or customer needs and manage inventory based on these needs. This often includes analyzing product orders to research the need for keeping certain items in stock.
 </li>
 <li>
 Understanding planning, shipping, warehouse management and inventory systems.
 </li>
 <li>
 Managing daily routes/schedules of shipments and deliveries.
 </li>
 <li>
 Tracking the progress of shipments.
 </li>
 <li>
 Understand 3PL/2PL deliveries.
 </li>
 <li>
 Route Planning and outbound deliveries.
 </li>
 <li>
 Responsible for accurate and timely pulling and shipping of MOs for production by coordinating with Material Handling to ensure that each line has the appropriate type and number of components to run and changeover efficiently and effectively.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Coordinate and ensure proper loading and unloading of all trucks.
 </li>
 <li>
 Ability to manage people of drivers, helpers.
 </li>
 <li>
 Ability to coordinate with warehouses, finance, and sales.
 
 
 </li>
 </ul>
 
 Communication &amp; Working Relationship
 
 
 
 
 Internal Communication:
 
 Category Heads, Geography Heads, Innovation, Last Mile Delivery Manager, Distribution Manager.
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 
 
 Academic and professional qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or Industrial Engineering from a reputed University; specialization in Finance, Operations, Marketing and Sales Management would be preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5+ years of experience preferably in consumer products / packaged goods sector.
 
 
 </li>
 </ul>
 
 Performance Measures
 
 
 
 <ul>
 <li>
 Bottom-line: % Adherence to spend budget.
 </li>
 <li>
 Execution Excellence: Project performance index (measures adherence to delivery timelines and costs + benefits realized + adoption).
 </li>
 <li>
 Human Capital: Employee Engagement Score.
 </li>
 <li>
 Operational Performance: OTIF.
 </li>
 <li>
 Operational Performance: Transportation Efficiency.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Distribution
 </li>
 <li>
 Effective Communication and Teamwork
 </li>
 <li>
 Accountability and Ownership
 </li>
 <li>
 Creativity and Innovation
 </li>
 <li>
 Driving Results and Continuous Improvement
 </li>
 <li>
 Critical Thinking and Problem Solving
 </li>
 <li>
 Empowerment and Delegation
 </li>
 <li>
 Decision Making and Judgement
 </li>
 <li>
 Strategic and Forward Thinking
 
 
 </li>
 </ul>
 
 Behavioral Attributes
 
 
 
 <ul>
 <li>
 Analytical Thinking
 </li>
 <li>
 Resilience
 </li>
 <li>
 Accountability
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Innovative Thinking
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Visionary Perspective
 </li>
 <li>
 Developing People
 </li>
 <li>
 Change Agent
 </li>
 <li>
 Entrepreneurial Mindset
 </li>
 <li>
 Influence
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Business Strategy Understanding
 </li>
 <li>
 Business Planning
 </li>
 <li>
 Product Mix
 </li>
 <li>
 Knowledge of Industry
 </li>
 <li>
 Business Value Chain Analysis
 </li>
 <li>
 Knowledge of Analytics Tools
 </li>
 </ul>
</div>

Logistics Supervisor

Big Fish Recruitment

The Role
 We are seeking a Hard Services Consultant for our client, a leading FM service provider based in Riyadh. The ideal candidate must have an electrical background and function as a Managing Agent for a VVIP project Riyadh, handling Statutory Compliance, KPIs/SLAs and be responsible for coordinating the planning and delivery of the Annual Maintenance Plan in compliance with industry and OEM standards.
 
Requirements
 <ul>
<li>Degree in Electrical Engineering or other related Electrical degree - Hard FM Service experience - Knowledge of SFG20 IS A MUST - Knowledge and understanding of performance-based FM contracts containing KPIS and SLAs - Experience in managing or overseeing service providers or subcontractors</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Hard Services Consultant (Electrical)

Almosafer

<div>
 
 
 About the Company:
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry; we&rsquo;re helping shape its future.
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 About the job:
 
 
 
 Increase customer awareness and knowledge of the flight reservation. Ensure that the reservation, cancellation, refund, and reissue are under the right track process. Leads to the highest customer satisfaction and provides a flight reservation for the customer without any hassle for the customer.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Tracking the flight time changes and following up with customers.
 </li>
 <li>
 Converting received calls into sales and delivering the best performance, and meeting the account defined KPIs.
 </li>
 <li>
 Handling customer inquiries from the beginning of the inquiry to its closing (Flight ticket issues, reissue, and refund).
 </li>
 <li>
 optimizing customer contact opportunities.
 </li>
 <li>
 Achieving communication return to questions, short answered calls, and the abandoned percentage communicated targets.
 </li>
 <li>
 Achieving quality communicated targets.
 </li>
 <li>
 Raising the flag to the Team Leader on issues or concerns that require escalation.
 </li>
 <li>
 Carrying responsibility for meeting communicated targets: sales, order taking, lead generation, reporting, etc.
 </li>
 <li>
 Contact with the airline&rsquo;s hotline to follow up regarding any case facing the customer and investigate.
 </li>
 <li>
 Advise the customer of the best opportunities and choices for the flight according to the customer's needs.
 </li>
 <li>
 After sales support, the agent has to follow up with the customer if there is any cancellation, refund, or reissue.
 </li>
 </ul>
 
 
 
 
 
 Profile requirements:
 
 
 <ul>
 <li>
 Bachelor's Degree (any field).
 </li>
 <li>
 Experience in the tourism/customer service field is (preferred).
 </li>
 <li>
 GDS experience (Amadeus/Galileo) is preferred.
 </li>
 <li>
 Excellent interpersonal, oral, and written communication skills.
 </li>
 <li>
 Ability to establish work priorities and work without supervision.
 </li>
 <li>
 Strong communication skills, in both English &amp; Arabic, written &amp; verbal.
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 Here, you will find: A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
 
 
</div>

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Explore 1280+ Communication agent in House Counsel Jobs In House Counsel Jobs In Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

1280 communication agent jobs IN House Counsel Jobs In House Counsel Jobs In Riyadh Saudi Arabia

Communication Agent

Communication Agent

Property Specialist (KSA)

Reservation Agent

Logistics Supervisor

Hard Services Consultant (Electrical)

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