community association manager

FirstService Residential

<div>Description 
 
 
Job Overview:
As a Community Association Manager - Portfolio, you&rsquo;ll provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. You'll serve as a liaison to assigned communities, enhance communication, enforce legal compliance, and oversee operations of the association and staff management.
This role reports to our Hoffman Estates corporate office, overseeing a portfolio of associations in the suburbs of Chicago.
Your Responsibilities:
<ul><li>Develop recommendations for community goals and lead action plans to achieve Board objectives.</li><li>
Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.</li><li>
Cultivate relationships with Board members through regular systematic communication (in-person, email, and telephone) to ensure individual client needs are exceeded.</li><li>
In partnership with the Board, create and implement the annual working budget. On a monthly basis, monitor and report on the financial position of the association.</li><li>
Ensure due diligence for the protection of client&rsquo;s funds, property, and assets against all reasonably foreseeable contingencies or losses.</li><li>
Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.</li><li>
Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.</li><li>
Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Select and collaborate with external vendor partners to implement programs or improvements.</li><li>
Recruit, hire, train, and supervise all community staff in accordance with the documented management plan. Evaluate and make recommendations for efficient and effective support of the community.</li><li>
Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.</li><li>
In accordance with the Illinois Condo Act and FirstService Residential policies, comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.</li></ul>
Skills &amp; Qualifications:
<ul><li>Active Community Association Manager license in the state of Illinois.</li><li>
Understanding of physical building management, Condominium law, financial planning, and law affecting property management.</li><li>
Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.</li><li>
Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.</li><li>
Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.</li><li>
Superior oral and written communication skills.
</li><li>Portfolio management experience or equivalent professional experience in a related field strongly preferred.</li></ul>
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.
Compensation:
$ 65000 - $ 75000 / year
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
#LI-KH</div>

Community Association Manager, Portfolio

RealManage

<div>Imagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off&mdash;and where your success is celebrated every step of the way. Welcome to RealManage!
We&rsquo;re not just expanding&mdash;we&rsquo;re thriving. And as we grow, so do the opportunities for our team members. At RealManage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential.
RealManage is proud to be Certified&trade; by Great Place to Work&reg;, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team&mdash;proof that our people love where they work.
When you join RealManage, you&rsquo;re more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success. 
Who We Are 
RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities&mdash;from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country&rsquo;s most respected developers and builders.
We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices.
Why Join Us
At RealManage, we don&rsquo;t just manage communities&mdash;we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving.
We&rsquo;re more than a workplace&mdash;we&rsquo;re a team that values growth, integrity, and genuine connection. Whether you&rsquo;re launching your career or looking for your next big move, you&rsquo;ll find opportunity, support, and a place to thrive here.
Our Core Values<ul><li>
Integrity &ndash; Always do the right thing</li><li>
Respect &ndash; Treat everyone with dignity</li><li>
Selflessness &ndash; Work for something bigger than yourself</li><li>
Personal Relationships &ndash; People do business with people they like</li><li>
Always Improving &ndash; Never stop growing</li></ul><div>
</div>Join RealManage and be part of a company that&rsquo;s leading the way in community management&mdash;with heart, innovation, and a clear vision for the future. 
The Community Association Manager (CAM) is the key ambassador and face of RealManage, responsible for leading the day-to-day operations of a portfolio of community associations. In this vital role, the CAM ensures professional, timely, and top-tier service that aligns with RealManage &lsquo;s core values, service level agreements, and guiding principles. 
 
You&rsquo;ll work closely with the Director of Community Association Management (DCAM) and Boards of Directors to support smooth community operations, resolve issues efficiently, promote community harmony, and enhance the overall value and experience of each community.
By building strong, positive relationships with homeowners, board members, and vendors, you will play a critical role in delivering exceptional customer satisfaction and fostering vibrant, well-managed communities. 
Essential Duties and Responsibilities 
<ul><li>
Respond promptly to all emails and calls&mdash;within 24 hours&mdash;while upholding RealManage &lsquo;s guiding principles.</li><li>
Oversee the daily operations of a portfolio of community associations, providing strategic and operational guidance to Boards of Directors.</li><li>
Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning.</li><li>
Lead, mentor, and support staff to foster professional growth and high performance.</li><li>
Build strong relationships with residents, promote clear communication and a collaborative community culture.</li><li>
Develop and execute strategic plans to enhance services, amenities, and operational efficiency.</li><li>
Ensure full compliance with governing documents, legal regulations, and industry standards.</li><li>
Manage vendor relationships, including bidding, contract negotiation, oversight, and issue resolution.</li><li>
Review, approve, and oversee vendor payments in coordination with community budgets.</li><li>
Prepare and manage annual budgets for multiple communities, ensuring accuracy and alignment with Board objectives.</li><li>
Collaborate with accounting on financial performance, including invoice processing, cash flow management, and variance analysis.</li><li>
Monitor collections and accounts receivable, initiating legal actions when necessary to protect association interests.</li><li>
Present clear, timely financial and operational reports to Boards and stakeholders.</li><li>
Provide consistent updates on community matters&mdash;such as collections, compliance, service requests, and work orders.</li><li>
Oversee community projects (repairs, maintenance, improvements), ensuring quality, timeliness, and budget adherence.</li><li>
Implement risk management strategies and maintain proper insurance coverage; manage claims to resolution.</li><li>
Prepare for and conduct Board and Annual Meetings, including producing monthly management reports with actionable insights.</li><li>
Address escalated homeowner concerns professionally and effectively.</li><li>
Proactively identify opportunities for service and operational improvement.</li><li>
Participate in required team and training meetings to stay informed and up to date.</li><li>
Conduct all duties with the highest level of personal, professional, and ethical integrity.</li><li>
Analyze and navigate complex issues with sound judgment and problem-solving skills.</li><li>
Complete special projects and additional responsibilities as assigned by supervisor.</li></ul> 
Education/Work Experience Requirements:<ul><li>
CMCA or state-equivalent certifications desired.</li><li>
Minimum 2-3 years in property management /community management experience in addition to other professional work experiences that demonstrate leadership capabilities.</li><li>
Proven ability to effectively manage and lead a team.</li><li>
Experienced in managing complex developer portfolios and relationships.</li><li>
Strong understanding of community association business and financial statements.</li><li>
Excellent organizational, time management, and communication skills.</li><li>
High integrity, honesty, professionalism, and customer service orientation</li><li>
Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.</li><li>
Proficiency in MS Office applications (Word, Excel, and Outlook).</li></ul>
Physical Requirements:<ul><li>
Must be able to remain in stationary position 50% of the time.</li><li>
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer and printer.</li><li>
Constantly positions self to maintain files in file cabinets</li><li>
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.</li><li>
The ability to observe details at close range (within a few feet of the observer).</li><li>
Frequently move boxes weighing up to 20lbs across office for various needs</li><li>
Works in outdoor weather conditions while onsite at various communities.</li><li>
Occasionally ascends/descends a ladder or stairs.</li></ul> 
Pay and Benefits: 
$60,000 to $70,000, depending on education and experience. 
Benefits include: 
<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Life and Disability Insurance</li><li>
HSA (Required High-Deductible Medical Plan to be eligible)</li><li>
FSA
</li><li>Education Reimbursement
</li><li>401K matching
</li><li>Employee Assistance Program (EAP)</li><li>
11 paid Holidays</li></ul></div>

Community Association Manager / Portfolio (PTX2025)

Campbell Property Management

<div></div><div><div>The person filling this position owns responsibility for the management of a Condo. 
</div><div>
The primary role of a property manager is to serve the board in helping them achieve their goals for the community. The manager is responsible for managing the staff and overseeing all operations including maintenance, finances, administration and compliance with documents and laws.</div><div></div><div> 
Community Association Managers must be certified and licensed by the State of Florida.</div><div></div><div> 
*** November 1st start***</div><div></div><div> 
Full-Time</div><div></div><div> 
Salary: Up to $80K DOE</div><div></div><div> 
PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE PALM BEACH SHORES AREA!</div></div><div></div>

EXP LICENSED Property Manager

<div>Description 
 
 
 
 
Job Overview: 
As an Assistant General Manager, you will support the General Manager in overseeing the operations of a residential Community Association. This role requires a proactive, detail-oriented professional who excels in property inspections, vendor coordination, and resident engagement. 
Your Responsibilities: 
 
Property Oversight and Compliance:<ul><li>
Conduct scheduled and impromptu property inspections to ensure maintenance standards and architectural compliance</li><li>
Monitor community appearance and proactively address areas of concern</li><li>
Issue and track violation letters; follow up to resolution</li><li>
Investigate potential violations reported by homeowners or Board/Committee members</li><li>
Perform mandated resale inspections in accordance with Virginia statutes</li><li>
Enforce compliance with the Association&rsquo;s governing documents by actively monitoring adherence to bylaws, policies, and procedures through inspections, reporting, and follow-up actions</li><li>
Administrative and Operational Support:</li><li>
Create meetings via Zoom and update calendars in Connect, Google, and the Association website</li><li>
Assist walk-in homeowners and refer to the General Manager when appropriate</li><li>
Help establish and maintain an annual calendar of Association activities, deadlines, and meetings</li><li>
Meet weekly with the General Manager to review and close open action items</li><li>
Procure supplies and materials necessary to support Association-sponsored events and activities</li><li>
Vendor and Contract Management:</li><li>
Coordinate services with vendors (e.g., landscaping, janitorial, pool facilities)</li><li>
Track contract expiration dates and certificate of insurance renewal</li><li>
Submit and review RFPs for vendor bids and contracted services</li><li>
Oversee projects from initiation to completion and report progress to the Board</li><li>
Build and maintain vendor relationships to ensure mutual accountability</li><li>
Committee/Board Liaison:</li><li>
Serve as primary contact for the Architectural Review Board (ARB)</li><li>
Review architectural applications for completeness and compliance</li><li>
Prepare and present monthly ARB packages, including executive session violation reports</li><li>
Attend monthly ARB and Board meetings</li><li>
Assist with Board package preparation, including agendas, management reports, and inspection updates</li></ul> 

Communication:<ul><li>
Provide exceptional customer service to residents, vendors, and Board members</li><li>
Respond to inquiries and resolve issues promptly and professionally</li><li>
Communicate effectively in person, by phone, and via email</li><li>
Assist with drafting and distributing a weekly email to residents with updates, reminders, and announcements</li><li>
Prepare and print promotional materials such as flyers and signage for Association events</li><li>
Coordinate the distribution of event announcements through approved communication channels</li><li>
Collaborate with the General Manager to ensure consistent messaging across platforms</li><li>
 Maintain professionalism and clarity in all written and verbal communications</li></ul> 

Records Management:<ul><li>
Maintain records in Connect, including work orders, resident data, parking tags, and Association documents</li><li>
Keep organized binders for agendas, modification requests, work orders, and financials</li><li>
Ensure all files and correspondence follow company procedures and best practices</li><li>
Handle mailings and assist with general financial recordkeeping</li><li>
Record and maintain meeting minutes; ensure minutes are signed by the appropriate party and properly posted/filed</li><li>
Assist with bid documentation and tracking</li><li>
Support compliance with document retention policies and audit readiness</li></ul> 

Skills &amp; Qualifications:<ul><li>
College degree or equivalent work experience required</li><li>
Minimum of 2 years experience in customer service or property management</li><li>
Strong organizational and project management skills</li><li>
Excellent written and verbal communication</li><li>
Proficiency in Microsoft Office, Google Business Suite, Constant Contact and PDF editing software is preferred</li><li>
Familiarity with basic accounting and budgeting procedures</li><li>
Ability to multitask, adapt to change, and maintain professionalism under pressure</li><li>
Strong interpersonal skills and ability to work effectively with diverse individuals</li><li>
Able to read and follow the Association&rsquo;s governing documents, like the bylaws, articles of incorporation, and policies</li><li>
Able to manage frequent interruptions and quickly refocus to maintain productivity and meet deadlines</li><li>
Regular attendance and punctuality are essential functions for the role</li><li>
Physical Requirements &amp; Work Environment</li><li>
The physical demands and work environment described are representative of those necessary to perform the essential functions of this role. Reasonable accommodations may be provided to individuals with disabilities. The position is based in a standard office setting. Extended hours&mdash;including evenings, holidays, and some weekends&mdash;may be required. Schedule is subject to change based on business needs.</li><li>
This role involves working outdoors in all types of weather, including periods of extreme heat, cold, rain, and snow.</li><li>
Ability to lift and move up to 25 lbs and climb stairs</li><li>
Extended periods of sitting, standing, walking (including uneven terrain)sit and stand for extended periods of time.</li><li>
Frequent communication via phone and in person</li></ul> 

What We Offer: 
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. 
 
Compensation: 
$30.00 - $33.00per hour 
 
Disclaimer Statement: 
This job description outlines the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify schedules, duties, and responsibilities at any time.</div>

Assistant Community Manager

National Ready Mix Concrete

We are hiring a Manager for an Owner Association Company, which is based in Dubai, duly approved by MOLLAK to work as Management Company for Joint Owners' properties.An Ideal candidate must fulfill the following criteria :<ul><li>Strong knowledge about Mollak and past experience of working as Manager (or) Senior Executive in an owner Association Company.</li><li>Strong Personality with minimum 10 years of working experience in Real Estate of Dubai (on managerial level) &amp; atleast 5 years of being associated with Mollak for running an owner association firm.</li><li>Must be capable of sourcing out Properties in Dubai, &amp; getting Our Owners' Association Firm qualified for taking up those properties for managing as Owner Association</li><li>Must be capable of presenting view points in governmental offices, especially at RERA, MOLLAK, MUNCIPALITY etc</li><li>Will also be required to Communicate with Joint owners as and when needed</li><li>To Manage a team including Maintenance staffs, MEP technician, Cleaners, Security Guards etc. Sourcing out candidates, required as and when required for smooth operations of Owners Association</li><li>Strong Follow up procedures to be implemented for recovering Pending Service Fees for the Joint Owners</li><li>Coordinating with Bank as and when required with regards to Escrow Account maintained for the Properties</li><li>UAE Driving License is a must requirement</li></ul>Other Preferences include :<ul><li>This is an immediate requirement so preference will be given to cancelled or visit visa holder candidates</li><li>We are also open to hire partners. If a candidate prefers to work as partner in profit percentage with us in our owner association firm, we are open to discuss that as well</li><li>An Excellent command over written and verbal English is MUST</li></ul>Reporting to: OwnerOffered Salary negotiable - based on Experience level in same fieldCandidates who can fulfil the above listed criteria, are welcomed to apply for this job by sending your resumesJob Type: Full-timePay: From AED12,000.00 per month

Manager for Owners Association Management

Bersh HOA

About UsBersh HOA is a rapidly expanding residential association management platform that acquires and partners with established, independent HOA management companies across the U.S. We specialize in preserving local brands, empowering existing teams, and providing the tools and capital to help them grow.We are now seeking an experienced HOA Property Manager ready to take the next step &mdash; leading operations, developing staff, and building out a regional presence with the backing of a national platform.The OpportunityThis role is ideal for a proven HOA Property Manager who has mastered community operations and wants to evolve into a leadership position. You&rsquo;ll manage a portfolio of associations while gradually overseeing additional staff and business units as we expand in your region.You&rsquo;ll be given autonomy, local decision-making authority, and long-term growth potential &mdash; including opportunities for performance-based bonuses and equity participation as your region scales.Key Responsibilities<ul><li>Oversee day-to-day HOA operations, board communications, and vendor management.</li><li>Recruit, train, and mentor community managers and support staff as the regional office grows.</li><li>Drive operational excellence and consistency across associations.</li><li>Manage financial performance, budgets, and reporting with accounting support.</li><li>Build strong client relationships and ensure long-term retention.</li><li>Partner with corporate leadership on regional growth initiatives and acquisitions.</li><li>Uphold the highest standards of ethics, transparency, and community service.</li></ul>Qualifications<ul><li>Minimum 5+ years HOA property management experience (CMCA or higher preferred).</li><li>Proven ability to lead teams and handle a complex portfolio of communities.</li><li>Strong financial and operational acumen.</li><li>Excellent communication and conflict-resolution skills.</li><li>Entrepreneurial mindset and desire to build something meaningful.</li><li>Local market knowledge and community relationships a plus.</li></ul>Compensation &amp; Benefits<ul><li>Competitive base salary + performance bonuses</li><li>Equity/Profit participation potential as region grows</li><li>Health, dental, and retirement benefits</li><li>Flexible, supportive culture that values autonomy and integrity</li></ul>How to ApplyIf you&rsquo;re ready to take ownership of your career and help build a regional HOA management business with national support behind you, please send your resume and a brief introduction to collin@bershhoa.com.Job Type: Full-timeProjected Total Compensation: $62,954.54 - $75,816.22 per yearBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Regional HOA Property Manager – Growth & Leadership Opportunity

Associa

<div>With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. 
 
 
<h2 class="jobSectionHeader">Job Description</h2>
We currently looking for a Community Director to join our team in Carmel, IN. As a Community Director you will work closely with our clients and vendors, and partner with other departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

We offer a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Director helps the company grow by:
<ul>
<li>Provide oversight for community management operations of the branch.</li>
<li>Establish positive relationships with board of directors, community managers and support staff, and other vendors at branch level.</li>
<li>Assist with management of strategic planning, business development, and fiscal operations at the branch level for community focused operations.</li>
<li>Assist in the preparation of policies and procedures to efficient service clients.</li>
<li>Training liaison for community managers and community support roles.</li>
<li>Managing people/teams.</li>
<li>Manage 2-3 associations</li>
<li>Other duties as assigned.</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
&#61623; Bachelor&rsquo;s Degree Required 
&#61623; Master of Business Administration Degree Preferred 
&#61623; 7 - 10years of directly related or closely related experience 
&#61623; 5 - 7 years of Management and/or Supervisory experience 
&#61623; 5 &ndash; 7 years of Community Association experience 
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</div>

Director of Community Management

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