community health navigator

Palm Beach Homemaker & Companion Care

The Dementia Care Navigator is a member of the dementia care interdisciplinary team providing comprehensive care coordination services and advance care planning in order to maintain a long term care partnership for patients living with dementia and their care partner. The navigator will work collaboratively with a Dementia Care Clinician specialist and a medical director providing oversight. The navigator will provide comprehensive and integrated care with the goals of improving the quality of life for patients living with dementia and their care partner, reduce caregiver burden, with the goal of supporting the patient and care partner enabling the patient to remain in the home and community. The navigator is trained in dementia assessment and care planning, providing a standardized set of services and extensive dementia/Alzheimer&rsquo;s education pertaining to dementia/Alzheimer's disease process, for patients and their care partner(s).Required: Minimum 5 years experience working in a healthcare setting(s) with a focus on care of older adults and Dementia/Alzheimer&rsquo;s Disease. Knowledge of ICD-10 diagnostic codes.Responsibilities1- Primary Job Duties and Responsibilities: Serves as a primary resource and contact to patients, who have a Dementia/Alzheimer&rsquo;s diagnosis, and their care partner(s) to assist in navigating the healthcare system. Prepares the patient and care partner(s) for the initial assessment evaluation process. Identifies medical and community resources available to the patient, assisting with referrals to other providers as indicated. Creates and maintains productive and strong relationships with community partner organizations: home health, hospice, adult day care, nursing facilities and in-home caregiver agencies. Assist with access to clinical and non-clinical support services: meals, transportation and other available community resources. Coordinate respite care services and/or resources as indicated. HIPPA knowledgeable and compliant.2- Advocacy &amp; Education Act as the primary advocate contact for patients and their care partner. The primary contact for patient and care partner education as related to dementia/alzheimer&rsquo;s and the disease process. Provide education to the community, community care partner organizations, inpatient and outpatient medical providers and staff within the Dignity Health organization and other community medical providers.3- Psychosocial Management Initial contact for crisis intervention, counseling, therapy, grief and/or bereavement support referrals, identifying and reporting of suspected abuse/neglect as a mandated reporter and identification of family issues affecting care. Supportive care for coping and emotional adjustment for patients and care partners.4- Patient and Care Partner Care Conferences Coordinate and participate in interdisciplinary care communication and conferences.5 - In-Home Assessments Conducts in-home assessment, when appropriate, to better understand patient and caregiver needs.6- Performance &amp; Outcomes Management Understanding of Federal/State/Local regulatory agency compliance, Joint Commission Standards Compliance, revenue cycle management, electronic medical record and moderate accounting principles.7- Administrative &amp; Quality Collaboration with multidisciplinary care teams, including but not limited to: Revenue Cycle, inpatient providers/services, primarily Medicare insurance and beneficiaries, accountable care organizations, internal and external providers and any other entities involved in the continuum of care. Maintains quality measurement data, collection of data to analyze, create reports for internal and federal program reporting, coordinates data collection for internal quality initiatives and identifies program benchmarks and desired quality outcomes. Monitors patient/care partner satisfaction through patient surveys and direct feedback, addressing complaints and concerns in a timely fashion. Maintain proper reporting to required federal entities/organizations as outlined in program requirements. Participate in performance improvement projects and/or quality initiatives as indicated.8- Patient Age-Specific Requirement Job related functions related to the treatment of patients diagnosed with dementia/Alzheimer's, older adults and their care partner(s).Job Types: Full-time, Part-time, ContractPay: $21.00 - $22.00 per hourEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Older adults / Dementia/Alzheimer&rsquo;s Disease: 5 years (Required)</li><li>Microsoft Excel: 2 years (Required)</li><li>EMR systems: 5 years (Required)</li><li>Healthcare management: 5 years (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li><li>English (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Dementia Care Navigator

HealthPoint Community Health Center

<div>Salary Range: $22.50 - $32.41 Hourly

Shift:Monday &ndash; Friday, 8a-5p, seeking flexibility and additional support for events in evenings and/or Saturdays (based on office/staffing needs) 

Would you like to have a career that makes a daily difference in people&rsquo;s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Health Insurance and Services Navigator I ensures HealthPoint patients and community members have access to vital resources such as health insurance, basic food, and transportation by assessing patients needs to connect them with necessary resources.

Compensation is dependent on skills and experience.

Your contribution to the team includes:
<ul>
<li>Responsible for assisting clients in recertification and applications for Medicaid, Apple Health, Qualified Health Program, Family Panning, Basic Food, Medicare Savings and other state or federal assistance programs which includes identifying and screening clients for eligibility and providing education on relevant programs</li>
<li>Maintain and develop working relationships with external organizations such as WHPF, HCA, PH, DSHS and others, to actively advocate and troubleshoot for clients</li>
<li>Adhere to exchange and navigator license requirements including recertifications, updates and annual in-service days to ensure HealthPoint's ability to continue to provide navigator services to our patients and community</li>
<li>Responsible for providing consistent documentation and patient follow to complete applications processes and ensuring correct assignment of insurance which may include helping patients switch insurance or insurance assignment by completing switch forms or contacting insurance providers directly on behalf of the patient.</li>
<li>Maintain confidentiality of patient information in line with exchange and HIPAA guidelines by properly documenting patient interactions in approved programs, and meeting with clients in private spaces where patient information can be openly shared</li>
<li>Required to review, build and work reports that may require outreach to specific patient populations to ensure HealthPoint patients are receiving eligible education on available services which includes uninsured, unengaged, and aging out reports</li>
<li>Responsible for remaining current and participating in Annual Enrollment and Open Enrollment periods which includes actively sharing information with sites on performance, updates and changes along with being a point of contact for questions</li>
<li>Represent HealthPoint at community events as determined by leadership to provide insurance, Basic Food, HealthPoint and other resources to clients.</li>
<li>Attend internal and external meetings required of the role, which may include presenting material or sharing of information</li>
<li>Assist in the development and implementation of outreach activities and materials to enhance and improve customer service and client relationships through internal and external relationships.</li>
<li>Implement strategies to collect data on service and access issues as directed through mechanisms such as surveys, questionnaires, and time logs. Identify ways to improve current systems and report the information to appropriate individuals.</li>
<li>Contribute to a positive work environment centered around teamwork, collaboration, accountability. Demonstrate respectful, professional, and appropriate behavior.</li>
<li>Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
Must have&rsquo;s you&rsquo;ll need to be successful:
<ul>
<li>Technical College or Associates Degree and 1-2 years of experience with Medicaid medical insurance preferred or a combination of education and experience.</li>
<li>WHPF Certified Navigator within one (1) month of being hired.</li>
<li>Ability to speak English/Spanish preferred</li>
</ul>
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson &amp; Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson &amp; Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
<ul>
<li>Medical, Dental, and Vision for employees and their families/dependents</li>
<li>HSA, FSA plans</li>
<li>Life Insurance, AD&amp;D and Disability Coverage</li>
<li>Employee Assistance Program</li>
<li>Wellness Program</li>
<li>PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)</li>
<li>Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)</li>
<li>8 holidays and 3 floating holidays</li>
<li>Compassion Time Away up to 40 hours</li>
<li>Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks</li>
<li>Retirement Plan with Employer Match</li>
<li>Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.</li>
<li>Development and Growth Opportunities</li>
</ul>
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.</div>

Health Insurance and Services Navigator I

Preferred Family Healthcare, Inc.

<div>Job Description:<div><h2 class="jobSectionHeader">
School-Based Navigator</h2>
Location: Hybrid- Quincy, IL 
Department: School-Based Services 
Schedule: Full-Time | Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM</div>
Job Summary:
The School Based Navigator (SBN) serves as a critical liaison among schools, families, and the organization. This role facilitates access to behavioral health services for students, supports the intake and insurance process, and promotes service continuity through collaboration with internal teams and community partners. The SBN ensures that all activities are conducted in alignment with regulatory standards, person-centered practices, and the organization&rsquo;s mission.<div><h2 class="jobSectionHeader">
Compensation, Perks &amp; Benefits</h2><ul><li>
Pay $16.50 - $20.00 per hour</li><li>
29 days of paid time off</li><li>
Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM schedule for strong work/life balance</li><li>
Eligibility for HRSA Loan Repayment (eligibility requirements apply)</li><li>
Comprehensive benefits package including:<ul><li>
Medical, dental, and vision insurance</li><li>
Retirement plan options</li><li>
Life insurance</li></ul></li><li>
403(b) Retirement Savings Plan with up to 5% employer match (part-time and full-time employees)</li><li>
Company-paid basic life insurance</li><li>
Emergency Medical Leave Program</li><li>
Flexible Spending Accounts (healthcare &amp; dependent care)</li><li>
Health &amp; Wellness Program</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li></ul></div>
Essential Job Functions:
Receive and Process Referrals
Accept and respond to student referrals from assigned schools within three business days, initiating family contact and documentation.
Insurance and Funding Support
Assist families in Medicaid eligibility screening and application; verify private insurance benefits and screen for alternative funding as needed.
Coordinate Service Entry
Schedule intake appointments with school-based therapists or refer to appropriate access points if a student is not eligible for school-based services.
Manage Intake Documentation
Ensure completion, accuracy, and proper electronic filing of all intake and compliance documentation per operational standards.
Support Compliance Tasks
Collaborate with teams such as Billing, Health Information Management (HIM), and Quality to complete non-billable regulatory tasks and timelines.
Provide Administrative Support
Answer incoming calls, make and document non-billable calls on behalf of school-based staff, and maintain accurate clinical records.
Maintain Service Continuity
Conduct ongoing insurance checks and support paperwork updates to maintain eligibility and access to care throughout treatment.
Resource and Crisis Linkage
Partners with schools and community agencies to connect families with appropriate support, including crisis services when indicated.
Adhere to Ethical and Privacy Standards
Follow organization&rsquo;s privacy, confidentiality, and security policies always and practice within professional ethics, when applicable.
Support Program Operations
Function within Organization&rsquo;s Operational Guidelines and contribute to program quality through routine self-evaluation and adherence to CARF-aligned standards.
Engage in Professional Development
Participate in required training, team meetings, and continuous improvement initiatives to enhance service quality and coordination.
Knowledge, Skills, and Abilities:<ul><li>
Understanding of mental health systems and school-based service models.</li><li>
Strong interpersonal, organizational, and communication skills.</li><li>
Proficiency in documentation, electronic records, and telephonic engagement.</li><li>
Knowledge of community resources and ability to coordinate support services.</li></ul>
Experience and Education Qualifications:<ul><li>
Bachelor&rsquo;s degree in psychology, social work, or a related human services field preferred; High school diploma with relevant experience considered.</li></ul><div><h2 class="jobSectionHeader">
Ready to Apply?</h2>
If you&rsquo;re passionate about helping individuals access the right care at the right time&mdash;and want to be part of a supportive, purpose-driven team&mdash;we encourage you to apply.<h2 class="jobSectionHeader">
Illinois Applicant Notice</h2>
As part of our talent review process, we may use technology&mdash;including AI-assisted tools&mdash;to help organize and review applicant information in relation to role qualifications. These tools support our recruiting team; all hiring decisions involve human review and judgment.
We are an Equal Opportunity Employer and welcome applicants from all backgrounds. We do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.</div>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

School-Based Navigator (Hybrid | Quincy,IL)

Access: Supports For Living

At Access: Supports for Living and our Access: Network partners, we help people live the healthiest and fullest lives possible - and we support our staff in doing the same. Across our family of organizations, team members work in mental health, substance use, disability, employment, housing, and family services, doing meaningful work in a collaborative and respectful environment. We offer supportive leadership, opportunities to learn and grow, competitive benefits, and the chance to build a career with purpose. If you’re looking for work that matters and a team that values what you bring, the Access Network is a great place to be.
 
Location: Kingston, NY
 Hours: M-F 930 am to 6 pm
 Rate of Pay: $28.85
 
OVERVIEW OF PRIMARY RESPONSIBILITES: 
The position of Care Navigator (CN) is responsible for working closely with individuals to promote effective connection and collaboration to services. Care Navigators are committed to assisting in removing the barriers to care by identifying critical resources, navigating through health care services, insurance plans, and systems. Care Navigators help individuals "navigate" the maze of insurances, administrative systems and support services. They focus on integrating services around the needs of the individual.
 Effective Care Navigators build working relationships, solve problems, direct to resources, and manage information.
 
PRIMARY FUNCTIONS: 
Primary functions include coordination to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcomes.
 Core Responsibilities
 <ul>
<li>Act as an advocate and assist in coordination of care to minimize the fragmentation of health care delivery systems.</li>
<li>Gather insurance information.</li>
<li>Assist in navigating the complex healthcare and insurance systems.</li>
<li>Assist in securing health insurance.</li>
<li>Assist with completion of paperwork for the sliding scale fee.</li>
<li>Complete referrals to care management services and other internal and external services as needed.</li>
<li>For referrals to care management (internal) follow up with the individual until a warm hand-off to care management is complete.</li>
<li>Identify and effectively utilize community resources to meet the needs of the member/family. Facilitate access to community resources.</li>
<li>Care across the healthcare continuum and optimize clinical and financial outcomes.</li>
<li>Maintain a working knowledge of payer requirements. Negotiate on behalf of the member for cost-effective, high quality services and to maximize the efficient use of resources.</li>
<li>Serve as a liaison to providers, members and families for coordination of services.</li>
<li>Document all interventions using the Complex Care Management billable documentation.</li>
<li>Work collaboratively as part of a team.</li>
</ul>
Community Engagement and Outreach
 <ul>
<li>Routinely engage with members and potential members in community settings, which may include homes, shelters, community centers, and other public locations, to address barriers to care and directly facilitate service access.</li>
<li>Conduct community-based resource identification and networking to establish and maintain strong partnerships with local organizations.</li>
<li>Represent the organization at community health fairs, meetings, and events to promote services and identify individuals needing care navigation support.</li>
<li>Provide safe and reliable transportation for clients to and from appointments, resource centers, and other essential services as required for care coordination.</li>
</ul>
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: 
<ul>
<li>Build strong working relationships with internal and external partners.</li>
<li>Support organizational priorities through adaptability and process improvement.</li>
<li>Contribute to department goals by maintaining open communication and professional collaboration.</li>
<li>Utilize Electronic Health Records and other systems for accurate and timely documentation.</li>
<li>Participate in staff meetings, trainings, and other organizational development initiatives as required.</li>
</ul>
QUALIFICATIONS AND ATTRIBUTES: 
<ul>
<li>Excellent written, verbal and listening abilities. Communicate appropriately and clearly to staff and providers.</li>
<li>Willingness to establish effective working relationships with internal and external providers / resources. Maintain a good working relationship within the department and with other departments.</li>
<li>Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner.</li>
<li>Ability to work well independently, while collaborating with other team members.</li>
<li>Ability and willingness to self-motivate, to prioritize and change processes to improve effectiveness and efficiency. Adapts to changing program or organizational priorities.</li>
<li>Ability to make independent decisions in accordance with established policies and procedures. Decisions and problem solving require a combination of analysis, evaluation and interpretive thinking.</li>
<li>Knowledge of and appreciation for cultural diversity and low literacy issues in care provision.</li>
<li>Computer literacy. Ability to navigate Electronic Health Records and other systems.</li>
<li>Willingness and ability to travel locally and work in various community settings.</li>
</ul>
EDUCATION AND EXPERIENCE: 
Required (one of the following): 
<ul>
<li>Bachelor's Degree in Health and Human Services or related field (major concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field) or</li>
<li>NYS licensure and registration as a Registered Nurse and a bachelor's degree or</li>
<li>Bachelor's level education or higher in any field with five years of experience working directly with highly vulnerable populations (i.e. those with health, behavioral health, substance use issues), or a Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or equivalent experience in behavioral health, human services or other.</li>
<li>Must possess a valid driver's license and maintain a clean driving record for client transportation purposes.</li>
<li>Bilingual English and Spanish speaking preferred</li>
</ul>
Experience: 
<ul>
<li>Two years of experience in linking individuals with SMI, Developmental Disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting</li>
<li>A Master’s degree in a related education field may be substituted for one year of experience.</li>
</ul>
PHYSICAL CHARACTERISTICS: 
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
 <ul>
<li>Must be capable to access all rooms in a 2-story home</li>
<li>Able to work in open space floor plan</li>
<li>Must be capable to move throughout work day</li>
<li>Occasional lifting of &gt; _25+ pounds</li>
</ul>
An Equal Opportunity Employer, including disability and Veterans
 IND2024

CARE NAVIGATOR - CCBHC URGENT CARE

Reno Orthopedic Center

<div>Reno Orthopedic Center wants you to join the team as a Vascular Care Navigator! We are seeking an enthusiastic and dedicated team member to create a full surgical care pathway for our specialty care patients at our Main location - 555 N. Arlington Ave. 
Who are we?
At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:
<ul><li>We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
</li><li>We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
</li><li>Here, you're encouraged to own your success &mdash; we support your growth, celebrate your contributions, and empower you to take initiative.
</li><li>Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
</li><li>We value kindnessas a core strength &mdash; it's how we treat our patients, our colleagues, and our community.
</li><li>Most importantly, we encourage every team member to be an advocate &mdash; for patients, for progress, and for doing what's right.</li></ul> 
If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC. 
What sets us apart?
Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand &mdash; and every team member&rsquo;s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We&rsquo;ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years &mdash; and we&rsquo;re still growing! 
What would you do in this role?
The role serves as the central coordinator for surgical patients, guiding them through all phases of care while ensuring they receive clear education, timely instructions, and consistent support. Responsibilities include managing and scheduling all procedures within the assigned specialty, securing required imaging, diagnostics, and medical clearances, and overseeing ultrasound surveillance workflows. The position tracks outstanding tests to prevent delays, coordinates dialysis‑related needs for vascular access patients, and works closely with prior authorization and coding teams to secure approvals and streamline billing workflows. It requires frequent communication with surgeons, APPs, OR staff, hospitals, dialysis units, and imaging partners to align care. Additional duties include assisting with referral triage, documenting all interactions in the EMR, identifying workflow gaps, maintaining efficient clinic flow, monitoring physician schedules, and analyzing productivity and quality metrics. The role also supports the development of new clinical programs and fosters strong communication and collaboration across the organization. 
A Day in the Life<ul><li>Serve as the primary point of contact for surgery patients in the assigned specialty, providing education, instructions, and support through their pre-, peri- and post-operative care;</li><li>Coordinate all procedures and surgeries related to assigned specialty, ensuring required imaging, testing, and medical clearances are completed;</li><li>Schedule surgeries and procedures according to surgeon protocols and facility availability;</li><li>Coordinate ultrasound surveillance workflows, including AAA surveillance tracking and follow-ups;</li><li>Track outstanding diagnostics (ultrasounds, CTAs, ABIs, labs) and follow up to prevent delays in care;</li><li>Coordinate dialysis-related needs for vascular access patients, including communication with dialysis centers and surgical planning, if assigned to the vascular specialty;</li><li>Work closely with prior authorization and coding support staff to ensure timely approvals;</li><li>Collaborate with designated team members to align workflows for authorizations and billing support;</li><li>Communicate with surgeons, APPs, OR staff, hospitals, dialysis units, and imaging partners, etc. to coordinate patients&rsquo; care;</li><li>Support the screening and triage of incoming referrals in collaboration with providers to ensure timely evaluation;</li><li>Document all patient interactions, requirements, and scheduling details in the EMR;</li><li>Assist patients in navigating barriers, understanding next steps, and preparing for surgery;</li><li>Assist in identifying workflow gaps electronic health records system issues and opportunities for process improvement;</li><li>Maintain efficient clinic flow and cover work as needed;</li><li>Monitor physicians&rsquo; schedules to confirm accuracy in patient scheduling and plan staffing needs accordingly;</li><li>Analyze productivity, quality of patient care and adherence to safety regulations of area and provide recommendations as needed;</li><li>Support vascular physicians in planning, implementing and coordinating new clinical programs and patient care initiatives.</li><li>Use Electronic Health Records to pull reports and review data;</li><li>Develop and maintain effective communication within the organization;</li><li>Collaborate with other administrative level staff within the organization.</li></ul> 
Requirements<ul><li> 
Certifications/Education</li></ul>
o High School Diploma/GED;<ul><li>Experience:</li></ul>
o One (1) year of experience working in a medical office to gain understanding of medical terminology and workflows;
o Six (6) months&rsquo; experience working in a back-office position in a medical setting (medical assisting, nursing assisting, casting, etc.);
o Six (6) months&rsquo; experience scheduling complex medical procedures (such as surgeries, MRI images, etc.). 
Preferred Qualifications<ul><li>Knowledge of medical terminology specific to vascular surgery. 
</li></ul> 
 
Benefits 
At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued. 
Why choose ROC? Full time benefits include:
<ul><li>Medical, dental, vision insurance</li><li>
Discounted orthopedic care at ROC</li><li>
Paid time off and holiday pay</li><li>
Extended sick leave</li><li>
401(k) plan contributions with no match required</li><li>
EAP, disability and life insurance</li><li>
Health and fitness program</li><li>
Employee events</li><li>
Coffee shop onsite (main location)</li></ul> 
Dependent on Position:<ul><li>
Continuing education funds / certification reimbursement</li><li>
Relocation assistance (for eligible roles)</li><li>
Productivity bonuses or incentive compensation (for eligible roles)</li><li>
Student loan repayment (for eligible roles)</li></ul> 
Come build your career with a team that&rsquo;s committed to innovation, community, and compassion in orthopedic care. Whether you&rsquo;re a seasoned specialist or just starting your journey, you&rsquo;ll find purpose, impact, and growth at Reno Orthopedic Center. 
&ldquo;ROC doesn&rsquo;t just talk about values &mdash; they live them. Every day here feels like a chance to do meaningful work with people who truly care.&quot;<ul><li>Mandy Metcalf, ROC Team Member</li></ul></div>

Vascular Care Navigator

Novant Health

<div>What We Offer:

Novant Health is excited to welcome an additional Physician Assistant or Family Nurse Practitioner to join our Novant Health Kannapolis Family Medicine team. The ideal candidate will have at least 2 years of experience as an APP. You'll be joining a team of two physicians, three advanced practitioners, and an incredible support staff. Within the Greater Charlotte Market, Novant Health has multiple medical centers, other primary care offices, and several specialist providers all dedicated to helping patients of the area receive remarkable care close to home. 
#NHMGAPPs</div>

Community Medicine APP (Prod)

AmeriHealth Caritas

<div>For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.
Your career starts now. We&rsquo;re looking for the next generation of health care leaders.
At AmeriHealth Caritas, we&rsquo;re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we&rsquo;d like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers, and other areas, internal and external to the company. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase healthcare adherence and reduce barriers to care.
Education/Experience:<ul><li>
High School Diploma or equivalent required</li><li>
Minimum of two (2) years of work experience in a healthcare environment required</li><li>
Minimum of one (1) year of telephonic customer service experience required, preferably within a healthcare setting</li><li>
Managed care experience preferred</li><li>
Medical terminology, ICD, CPT, and/or coding experience preferred</li><li>
Strongly prefer Medical Assistant, Home Health Aide, Nursing Assistant, or other similar health care para-professional training or certification</li><li>
Prior member service or customer service telephone experience desired</li><li>
Prior behavioral health experience is a plus</li><li>
Excellent interpersonal and verbal communication skills and the ability to write clear and concise reports</li><li>
Attention to detail and confidentiality with strong organizational skills</li></ul>
Skills &amp; Abilities:<ul><li>
Proficient PC skills in a Windows-based environment, MS Office products, including word processing, spreadsheets, and database programs</li></ul>
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.</div>

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