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Pemo

<div>
 
 Who We Are (Company Introduction)
 
 
 
 Pemo empowers MENA business owners and their teams with an all-in-one spend management platform, allowing them to effortlessly control finances and focus on running their businesses.
 
 
 With Pemo, company spending becomes easy, fast and transparent. Teams can spend smarter and autonomously. Business owners can run more efficient workplaces and keep control of their finances. Pemo gives superpowers to businesses so they can be bold and fast.
 
 
 At Pemo, we ...
 
 
 &rarr; nurture a friendly, safe, and fun environment
 
 
 &rarr; foster a strong sense of collaboration
 
 
 &rarr; trust each other and are positive challengers
 
 
 &rarr; encourage everyone to make courageous decisions
 
 
 &rarr; are no-ego doers
 
 
 &rarr; shoot for the moon and work backwards!
 
 
 Who we are looking for
 
 
 <ul>
 <li>
 You have an open mindset that always looks for the positive. Your customers and colleagues find your energy contagious.
 </li>
 <li>
 You truly enjoy helping others move and improve.
 </li>
 <li>
 You love goals and objectives. You don&rsquo;t always need to be given tasks, you create your own tasks while chasing your targets, and it motivates you to reach them.
 </li>
 <li>
 You are a trustworthy person who always ensures that deadlines are reached, promises are kept, and you do what is expected of you.
 </li>
 <li>
 You are the person who always wants to improve - everything. It can always be optimized, and done just a little bit better - every time.
 </li>
 <li>
 You love to see all the possibilities there are for our customers, and our colleagues alike, in the future. You love thinking about the future &ndash; and making it a reality.
 
 
 </li>
 </ul>
 Position Overview
 
 
 As a Compliance Associate at Pemo, you will ensure that our operations remain compliant with applicable financial, legal, and regulatory frameworks across our key markets (UAE and KSA). You will be responsible for monitoring regulatory changes, advising on compliance requirements, conducting risk assessments, and implementing effective policies, processes, and controls. You will play a crucial role in protecting Pemo&rsquo;s reputation while enabling sustainable growth.
 
 
 What you&rsquo;ll be doing
 
 
 KYB Onboarding Compliance
 
 
 <ul>
 <li>
 Reviewing onboarding applications and company documents to ensure accuracy, completeness, and compliance with regulatory requirements.
 </li>
 <li>
 Analyzing supporting documents such as trade licenses, MOAs, shareholder details, and IDs to verify alignment with Pemo&rsquo;s policies and our financial partner&rsquo;s standards.
 </li>
 <li>
 Identifying red flags, inconsistencies, or missing information in submitted cases and escalating when needed.
 </li>
 <li>
 Collaborating closely with the compliance, operations, sales, and customer support teams to ensure smooth and timely case approvals.
 </li>
 <li>
 Maintaining accurate records of case reviews and decisions to support audits and reporting.
 </li>
 <li>
 Staying up to date with local and international regulations, internal policies, and best practices to ensure all onboarding decisions are compliant and consistent.
 
 
 </li>
 </ul>
 Ongoing monitoring / Financial Crime Compliance
 
 
 <ul>
 <li>
 Conducting regular reviews of customer accounts and transactions to ensure ongoing compliance with regulatory requirements and Pemo&rsquo;s policies.
 </li>
 <li>
 Monitoring for unusual activity, potential fraud, or sanctions/PEP hits, and escalating cases when necessary.
 </li>
 <li>
 Reviewing and validating updated company documents (e.g., renewed trade licenses, MOAs, IDs) to maintain up-to-date KYC/KYB records.
 </li>
 <li>
 Coordinating with compliance and customer acquisition teams to request additional information or clarifications from clients when required.
 </li>
 <li>
 Documenting findings, maintaining accurate records, and preparing reports to support audits and regulatory reviews.
 </li>
 <li>
 Staying informed about changes in regulations and industry best practices to enhance monitoring processes and ensure continued compliance.
 
 
 </li>
 </ul>
 What we need from you
 
 
 <ul>
 <li>
 Fresh graduate or up to 2 years of relevant experience working in consulting, corporate banking legal, e-money, or payment services
 </li>
 <li>
 Fluency in English is a MUST
 </li>
 <li>
 Experience or strong interest in gaining a good understanding of the Payment Services Regulations, digital payment regulations, and AML rules.
 </li>
 <li>
 Strong written and verbal communication skills - in particular, experience of writing policies, briefing papers and reports.
 </li>
 <li>
 A keen eye for detail and the ability to confidently challenge the business units, and advise on solutions to problems.
 </li>
 <li>
 The ability to build strong relationships, make impactful contributions and influence business strategy.
 </li>
 <li>
 You&rsquo;ll need to be a generalist for this role - it&rsquo;d be great to see if you have experience or strong interest in certifications in any of each of: AML, CAMS, Regulatory Compliance, Conduct, Financial Crime and Data Protection.
 
 
 </li>
 </ul>
 Why work with us?
 
 
 We like to make sure everyone in the team is comfortable and has the best environment for them. We offer flexible hours, remote working (within 4 hours of GMT+4) and have a relaxed attitude to taking holiday - focusing only on whether work gets done. Benefits are optional and can be tweaked on an individual basis depending on what makes you most productive.
 
 
 
 Some Cool Stuff At Pemo
 
 
 
 <ul>
 <li>
 You will work with an international team of experts
 </li>
 <li>
 We give you the freedom to explore and suggest
 </li>
 <li>
 You will learn new things and enter a sector which is growing and will have a direct impact on the company&rsquo;s future
 </li>
 <li>
 You will be joining a fast-growing fintech that has been recognized among Forbes Middle East Top 50 Fintech Companies and raised $18M+ in funding by top-tier investors, including Cherry Ventures, Augmentum Fintech, Shorooq Partners, Antler, Fintech Collective, Speedinvest, and more
 </li>
 <li>
 We&rsquo;re happy to offer a competitive salary based on experience
 </li>
 </ul>
</div>

Compliance Associate (Remote)

Concentrix

<div>
 
 
 Expectations from the role
 
 
 <ul>
 <li>
 Drive continuous improvement program across processes
 </li>
 <li>
 Analysis of utilization, efficiency and available data for the process
 </li>
 <li>
 Undertake detailed process improvement studies and up skills the team members
 </li>
 <li>
 Drive culture of continuous improvement
 </li>
 <li>
 Ability to lead a team, coordinate with other location and drive standardized practices
 </li>
 <li>
 Should meet and exceed client metrics: External &amp; internal quality metric should be consistently green
 </li>
 <li>
 Strengthen quality management processes/framework to improve quality delivery
 </li>
 <li>
 Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation
 </li>
 <li>
 Ability to get out of the box ideas and Process Improvement Initiatives in the process
 </li>
 <li>
 Should drive Process Control &amp; Compliance in addition to managing Audit requirements
 </li>
 <li>
 Should ensure Knowledge consistency through means like calibrations, Quizzes, D-Sat Scrubbing etc.
 </li>
 <li>
 Should have persuasive, collaborative and influencing skills
 </li>
 <li>
 Strong interpersonal skills to manage client expectations/engagements effectively
 </li>
 <li>
 Excellent Transactional Quality Domain Knowledge
 </li>
 <li>
 Strong Process Knowledge and Compliance to Multiple Audit Postures
 </li>
 <li>
 Design overall framework of learning development for associates across all locations in India
 </li>
 <li>
 Translate E business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options
 </li>
 <li>
 Define functional learning paths that are directly linked to organizational and business goals by establishing and maintaining partnerships with key business leaders, HR Generalists and the Performance Management team
 </li>
 <li>
 Define a framework for measurement and analysis of learning impact on change in associate behavior and performance
 </li>
 <li>
 Ensure consistency in training content effectiveness by defining and operationalizing a content evaluation framework for programs
 </li>
 <li>
 Design and develop outline for associate and senior leader on-boarding
 </li>
 <li>
 Integrate continued education as part of overall associate development by defining and managing an education reimbursement policy for higher education programs and certifications
 </li>
 <li>
 Assist business in evaluating and selecting internal candidates for supervisor roles by designing and conducting an Assessment Center
 </li>
 <li>
 Create overall Learning function budget and define processes for forecasting and monitoring expenses
 </li>
 <li>
 Ensure greater visibility of Learning function through branding initiatives such as Learning Fairs, theme-based mailers, awareness posters, open forums, Intranet sites, and SharePoint sites
 </li>
 <li>
 Ensure improved learner experience by standardizing all participant guides, program presentations, facilitator guides, and other collateral material for current Internal training programs.
 </li>
 <li>
 Facilitate mid-level leader development global program across locations.
 </li>
 </ul>
 
 
 
 
 
 SKILLS REQUIRED
 
 
 
 
 
 <ul>
 <li>
 
 Knowledge and experience of minimum 5 years in similar role
 
 </li>
 <li>
 
 Demonstrated success in Transactional Quality
 
 </li>
 <li>
 
 Exposure to different improvement frameworks like six sigma, lean
 
 </li>
 <li>
 
 Thorough knowledge of MS office tools like Power point and awareness of BI tools
 
 </li>
 <li>
 
 Strong communication &amp; facilitation skills
 
 </li>
 <li>
 
 Strong analytical skill- ability to work with huge volume of data using statistical tools
 
 </li>
 <li>
 
 Flexible approach to tackling projects
 
 </li>
 </ul>
 
 
</div>

Head Of Quality (BPO industry only)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Associate | Majid Al Futtaim Global Solutions | People &amp; organization
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Employee Life Cycle (ELC) Associate is responsible for managing HR operations across the full employee journey, including onboarding, transfers, promotions, data management, and offboarding. The role acts as the first point of contact for employees and managers, providing accurate advice and support through calls, emails, and ticketing systems. It also ensures smooth transactions in SuccessFactors and compliance with HR processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide timely and accurate support to employees and managers on HR queries (onboarding, transfers, data updates, exits).
 </li>
 <li>
 Manage HR system (SuccessFactors) transactions, such as hiring, job changes, compensation updates, and terminations.
 </li>
 <li>
 Ensure accuracy and compliance of employee data in SuccessFactors and ticketing systems.
 </li>
 <li>
 Deliver excellent customer service, ensuring positive feedback from employees and managers.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 
 0&ndash;6 months of experience
 
 in HR operations, internships, or employee services (experience with SuccessFactors is a plus).
 </li>
 <li>
 Human Resources Internship or Diploma (Preferred).
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Human Resources - Fresh Graduates Opportunities

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 IFS - Finance
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 
 
 PwC Overview:
 
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services
 
 
 
 PwC Middle East Overview
 
 
 
 Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
 
 
 
 Line Of Service And Overview
 
 
 
 Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC&rsquo;s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.
 
 
 
 Job Summary
 
 
 
 The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience.
 
 
 
 Roles And Responsibilities
 
 
 
 As a Managed Services HR Operations Senior Associate/Associate, you will contribute to delivering these activities for clients of PwC:
 
 
 
 Support the transition of related HR processes from the Client to the PwC team e.g.
 
 
 
 <ul>
 <li>
 Coordinate and support any transition tasks
 </li>
 <li>
 Upskill on any required process workflows and technologies
 
 
 </li>
 </ul>
 
 Manage Employee Data &amp; Documentation e.g.
 
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality e.g update contact details, emergency contacts, and benefits information
 </li>
 <li>
 Organize relevant documents (contracts, performance reviews, etc.)
 </li>
 <li>
 Archive records for compliance and reference
 </li>
 <li>
 Create a consistent folder structure for employee files and organize sections for legal documents, employee records, and company-specific file
 </li>
 <li>
 Use digital systems to store and manage files
 </li>
 <li>
 Develop clear naming rules for files
 </li>
 <li>
 Receive file creation requests
 </li>
 <li>
 Record or attach all employee documents to related file
 </li>
 <li>
 Review employee documents to related file
 </li>
 <li>
 Close file creation requests
 </li>
 <li>
 Review employee files and identify outdated or irrelevant files
 </li>
 <li>
 Send request to employees with outdated documents
 </li>
 <li>
 Receive requests with updated documents
 </li>
 <li>
 Obtain necessary approvals (e.g., HR manager, legal team) if needed
 </li>
 <li>
 Add updated documents to related files
 </li>
 <li>
 Inform relevant stakeholders when needed
 
 
 </li>
 </ul>
 
 Provide HR Support Services
 
 
 
 <ul>
 <li>
 Address queries related to policies, benefits, payroll, and other HR functions as required
 
 
 </li>
 </ul>
 
 Support employee on/offboarding e.g.
 
 
 
 <ul>
 <li>
 Conduct exit interviews to gather feedback
 </li>
 <li>
 Send feedback to related parties
 
 
 </li>
 </ul>
 
 Compliance and Reporting
 
 
 
 <ul>
 <li>
 Support in preparing required HR related reports to meet any regulatory requirements
 </li>
 <li>
 Ensure compliance with legal/ regulatory requirements and HC policies
 </li>
 <li>
 Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well-informed and compliant
 
 
 </li>
 </ul>
 
 Demonstrate strong use of time management/ organisational skills &amp; tools:
 
 
 
 <ul>
 <li>
 Create and prioritise to-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress
 </li>
 <li>
 Identify high-value tasks that directly contribute to HC goals
 </li>
 <li>
 Communicate to-do list activities to related parties and manager
 </li>
 <li>
 Adhere to agreed Service Level Agreements (SLAs)
 
 
 </li>
 </ul>
 
 Collaborate effectively in a team environment
 
 
 
 <ul>
 <li>
 Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience
 </li>
 <li>
 Execute tasks as directed by HR Supervisor
 </li>
 <li>
 Communicate effectively with clients to ensure clarity and understanding
 
 
 </li>
 </ul>
 
 Support Process Improvement
 
 
 
 <ul>
 <li>
 Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows
 </li>
 <li>
 Assist in the implementation of best practices and new technologies
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 <ul>
 <li>
 Knowledge &amp; experience in the HRMS system (e.g. SalesForce, Workday, Oracle cloud HCM)
 </li>
 <li>
 Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards
 </li>
 <li>
 Problem-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns
 
 
 </li>
 </ul>
 
 Expected Competencies
 
 
 
 <ul>
 <li>
 Communicates with impact
 </li>
 <li>
 Results driven
 </li>
 <li>
 Bachelor's Degree in HR / Business Management or any equivalent
 </li>
 <li>
 1-3 years of professional experience
 </li>
 <li>
 Proficient in written and spoken English and Arabic
 </li>
 <li>
 Drives organizational excellence
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Business Partnering, Business Transformation, Career Development, Change Management, Co-Creation, Communication, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation {+ 22 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, HR Operations - Associate

<div>
 
 JOB TITLE
 
 
 
 Associate Manager - Marketplace Operations | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures. The role holder is also responsible for optimizing the entirety of the order fulfillment process to ensure efficient and accurate processing of customer orders. This involves managing inventory, coordinating with suppliers and last-mile partners, and resolving any fulfillment-related issues. Conversely, Customer Experience oversight is dedicated to enhancing overall customer interaction and satisfaction. He/she will also be responsible for playing an important part in maintaining seller satisfaction, customer satisfaction, retention, and overall marketplace success.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Provide timely assistance to sellers across all channels regarding account management, product listings, orders, and payments.
 </li>
 <li>
 Investigate and effectively resolve seller concerns and disputes while educating them on platform policies and best practices for compliance and optimal selling.
 </li>
 <li>
 Partner closely with internal teams like Account Managers, Operations, and Customer Service to align on seller experience and contribute to marketplace growth initiatives.
 </li>
 <li>
 Identify and implement improvements to existing processes, defining and updating Standard Operating Procedures (SOPs) to enhance efficiency and reduce overhead.
 </li>
 <li>
 Lead and execute small-scale improvement projects or components of larger initiatives to enhance operational performance and quality.
 </li>
 <li>
 Own specific goals and targets, track progress on key metrics, and conduct regular audits to ensure quality and compliance within the functional area.
 </li>
 <li>
 Drive ongoing process enhancements, contribute to error correction, and collaborate with other teams to ensure continuous improvement in program efficiency and effectiveness.
 </li>
 <li>
 Provide training and feedback to direct reportees when required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
 </li>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry .
 </li>
 <li>
 MS Excel, MS Office Suite
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate Manager - Marketplace Operations

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 
 
 
 Role: HR Associate for 6 months
 
 
 
 
 
 
 As a HR Associate at Americana Restaurants, you will play a pivotal role in shaping the employee experience and supporting the organization&rsquo;s people strategy. This role requires a hands-on HR professional with a strong background in recruitment, onboarding, communication, and training coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the full recruitment cycle from job posting and sourcing to interviews and onboarding
 </li>
 <li>
 Drive the onboarding process to ensure a smooth and engaging experience for new hires
 </li>
 <li>
 Oversee internal HR communications to keep teams informed and connected
 </li>
 <li>
 Coordinate employee training programs and support development initiatives
 </li>
 <li>
 Ensure compliance with HR policies, procedures, and labor laws
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business Administration, or a related field
 </li>
 <li>
 1&ndash;2 years of experience in an HR role, preferably in a fast-paced or multi-brand environment
 </li>
 <li>
 Fluent in English (spoken and written)
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively
 </li>
 <li>
 High attention to detail and organizational skills
 </li>
 <li>
 Very Good in Microsoft Office and HR software/systems
 </li>
 </ul>
 
 
 
 
 
 Why Join Americana Restaurants?
 
 
 <ul>
 <li>
 Be part of a regional leader with a rich heritage and global partnerships
 </li>
 <li>
 Collaborate with dynamic, multicultural teams
 </li>
 <li>
 Enjoy opportunities for professional growth and development
 </li>
 <li>
 Work in an environment that values innovation, people, and performance
 </li>
 </ul>
 
 
</div>

Human Resources Associate - 6 months contract

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Associate Support Engineer
 
 to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
 
 
 We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Working from your remote home office to provide technical support for employees.
 </li>
 <li>
 Being available to take ownership of new cases via telephone, email and web
 </li>
 <li>
 Acting as an internal customer advocate keeping them updated in a timely manner
 </li>
 <li>
 Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
 </li>
 <li>
 Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
 </li>
 <li>
 Drafting and distributing technical notices for internal and external communication.
 </li>
 <li>
 Prioritising your work in order to accomplish the most important and urgent tasks first
 </li>
 <li>
 Keeping on learning as our products and services grow and evolve
 </li>
 <li>
 Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
 </li>
 <li>
 Maintaining regular communication and information exchange with the rest of the team, locally and remotely
 </li>
 <li>
 Identifying and suggesting any opportunities to provide a better service
 </li>
 <li>
 Participating in a regular weekend working rotation
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
 </li>
 <li>
 Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
 </li>
 <li>
 Knowledge or basic hands-on experience on 2 or more of:
 </li>
 <ul>
 <li>
 Linux server administration
 </li>
 <li>
 Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
 </li>
 <li>
 Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
 </li>
 <li>
 Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
 </li>
 </ul>
 <li>
 Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
 </li>
 <li>
 Strong written and verbal English communication skills
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 Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
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 Result-oriented, with a personal drive to meet commitments
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 Ability to travel internationally twice a year, for company events up to two weeks long
 
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 Noting that we require and will perform a background check for this role.
 
 
 
 Nice-to-have skills
 
 
 
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 Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
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 Experience with other open-source desktop technologies
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 Active contribution to open-source projects/forum/code
 
 
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 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
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 Distributed work environment with twice-yearly team sprints in person
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 Personal learning and development budget of USD 2,000 per year
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 Annual compensation review
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 Recognition rewards
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 Annual holiday leave
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 Maternity and paternity leave
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 Employee Assistance Programme
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 Opportunity to travel to new locations to meet colleagues
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 Priority Pass, and travel upgrades for long haul company events
 
 
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 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
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Associate Linux Support Engineer

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