customer support representative Jobs in Charge Jobs In Karachi

customer support representative

customer service executive Jobs in Charge Jobs In Karachi

customer service executive

customer service representative Jobs in Charge Jobs In Karachi

customer service representative

call center agent Jobs in Charge Jobs In Karachi

call center agent

customer service representative (csr) Jobs in Charge Jobs In Karachi

customer service representative (csr)

contact center supervisor

ibex. Pakistan

<div>
 
 
 Job Purpose:
 
 
 
 Oversee activities of his team and hence of Contact Centre in their respective shifts to insure quality performance and smooth operation. Organize and direct the staff of our Contact Centre. Assess team&rsquo;s work and giving them feedback to maximize performance.
 
 
 
 
 
 
 Job Description:
 
 
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 To be able to handle team&rsquo;s concerns and provide conflict resolution. To address all grievances.
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 To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.
 </li>
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 To speak in an accent that is fully understood and appreciated by the consumer.
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 <li>
 To completely understand consumer language and accent and respond to his/her questions in the best possible manner.
 </li>
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 To motivate the employees in order to meet all targets and create healthy competitive environment through recognition, guidance and incentive programs.
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 Team member&rsquo;s development through additional training and goal setting as identified.
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 To make sure that the employees are following the schedule properly.
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 Maintain accurate agent performance stats and reports.
 </li>
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 To identify and foresee problems in the existing operations system and come up with solutions and improvements in it.
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 To improve and facilitate team work and coordination through effective communication within the team.
 </li>
 <li>
 Proficient in the use of Microsoft Office Suite..
 </li>
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 Other related job responsibilities as assigned by Contact Center Manager.
 </li>
 </ul>
 
 
 
 
 
 Knowledge of Processes:
 
 
 <ul>
 <li>
 Case Handling
 </li>
 <li>
 Call backs
 </li>
 <li>
 Escalations Handling
 </li>
 <li>
 Forwarding
 </li>
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 Reporting / Data Logging
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Specifications:
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
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 Minimum 2 years of international Call Center/Contact Center experience at supervisory level and team management
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 Excellent communication to cater international customers
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 Teamwork, discipline, and time management.
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 Analytical Skills
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 Excellent management and leadership skills
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 Coaching Skills
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 Ability to work under pressure
 </li>
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 Good in Microsoft Office (Excel &amp; Power Point)
 </li>
 <li>
 Flexible and adaptable
 </li>
 </ul>
</div>

Contact Center Supervisor

ECOM Marketplace

We Are Hiring &ndash; Branch Manager-Clothing, Branch Manager- Jewelry, Supervisor &amp; Salesmen (Male Only)Location: Rabi Center, Tariq Road, KarachiA Retails outlet is expanding its team and looking for experienced professionals for our Women&rsquo;s Apparel Multi-Brand Outlet.Required Experience:Candidates must have experience in:<ul><li>Women&rsquo;s apparel (stitched, unstitched, luxury, seasonal, bridal)</li></ul><ul><li>Fabric rolls / than-based fabric handling | &bull; Cash management | &bull; Training &amp; team handling</li></ul><ul><li>Sales targeting | &bull; Inventory management &amp; stock control | &bull; Customers &amp; retail operations</li></ul>Important:Only candidates with relevant experience should apply.Salary , Sale incentive, commission, annual bonus etc (Monday to Saturday - 10:30- 09:30)WhatsApp CV only (no calls): 03456082733Job Type: Full-timePay: Up to Rs1.00 per monthWork Location: In person

Branch Manager / Salesmen

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

E-Lite Vape and Cigratte

Job Title: Fleet Supervisor Location: Clifton-Karachi,Company: ZAF Rentals About Us: ZAF Rentals is a growing car rental company based in Karachi, offering long-term vehicle leasingSolutions to corporate clients. As we expand into the daily and weekly rental market andIntroduce airport pick &amp; drop services, we are looking for a dynamic Fleet Supervisor to lead andManage our vehicle fleet and client relationships.Job Summary: The Fleet Supervisor will be responsible for overseeing the company's car fleet, ensuring optimalVehicle performance, handling daily operations, and maintaining excellent client service. ThisRole also involves proactive sales responsibilities to help secure new business, including targetingIndividuals, travelers, and local clients for short-term rentals.Key Responsibilities: Fleet Management: &#61623; Oversee the condition, availability, and maintenance schedule of the vehicle fleet&#61623; Coordinate regular servicing, repairs, and inspections&#61623; Ensure all vehicles are clean, insured, tracked, and roadworthy&#61623; Monitor fuel consumption, mileage, and usage reports&#61623; Maintain up-to-date fleet records and documentationClient Handling &amp; Customer Service:&#61623; Act as the first point of contact for rental clients&#61623; Manage booking requests, vehicle handovers, and returns&#61623; Ensure timely resolution of client issues or complaints&#61623; Build strong relationships with both individual and corporate customers&#61623; Supervise airport pickups and drop-offs when neededSales &amp; Business Development:&#61623; Identify new business opportunities, especially for daily and weekly rentals&#61623; Pitch services to potential clients including travelers, tourists, and local residents&#61623; Collaborate with the marketing team for promotions and campaigns&#61623; Help secure corporate contracts and repeat clientRequirements:&#61623; Proven experience in fleet operations, car rentals, or logistics (minimum 2 yearsPreferred)&#61623; Strong interpersonal and customer service skills&#61623; Sales-driven mindset with ability to close deals&#61623; Good understanding of car maintenance and documentation&#61623; Ability to work independently and under pressure&#61623; Familiarity with Karachi roads and airport protocols is a plus&#61623; Basic computer literacy (MS Excel, WhatsApp, email)Employment Type: Full-time (6 days/week)Salary Package: Competitive, based on experienceAdditional Benefits: Performance bonus, fuel allowance, mobile allowance.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Fleet Supervisor

Ace Marketing

Ace MarketingCall Center RepresentativesAbout the RoleWe&rsquo;re looking for energetic and goal-driven *Customer Service Representatives* to join our outbound *Lead Generation* team. In this role, you will contact potential customers, gather key information, verify details, and qualify leads for our sales team. Your ability to engage prospects and identify opportunities will play a vital part in driving business growth.Responsibilities:<ul><li>Manage large amounts of outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li></ul>Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, Part-timePay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan e Johar, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Service Representatives/ CSR- Night Shift

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

Federal Primary & Secondary School

We are looking for a qualified and experienced Cambridge Curriculum teacher to join our coaching center.Requirements:<ul><li>Strong command of the Cambridge Primary &amp; Lower Secondary curriculum (Grades 4&ndash;8).</li><li>Ability to teach Cambridge curriculum courses.</li><li>Excellent communication and classroom-management skills.</li><li>Prior teaching or coaching experience preferred.</li></ul>Note: Individual subjects specialist can also applyLocation: C-85 block 10 f.b area, KarachiTimings: 4pm onwardsContact: 03117785596 / 03112860388Job Type: Full-timeWork Location: In person

Cambridge System Teacher (Grades 4 to 8)

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