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content quality associate

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a
 
 Content Quality Associate
 
 who will enhance the quality of our selection content. This role is critical in ensuring that our offerings are well-structured, relevant and optimized in Arabic &amp; English, to meet customer needs and drive engagement.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Browse our app and website for content opportunities and improvements
 </li>
 <li>
 Work on content quality initiatives and tasks for existing and new selection.
 </li>
 <li>
 Identify systematic and operational problems then contribute to their resolution.
 </li>
 <li>
 Check the quality of selection received internally and externally through different moderation and quality tools.
 </li>
 <li>
 Collaborate with cross-functional teams to implement catalogue-related improvements efficiently.
 </li>
 <li>
 Provide regular feedback and actionable insights to improve catalogue quality.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Native Arabic language required.
 </li>
 <li>
 Bachelor&rsquo;s degree in Translation, Linguistics, Marketing or equivalent experience.
 </li>
 <li>
 2-5 years of experience in content moderation, translation, or e-commerce.
 </li>
 <li>
 Demonstrated experience in using analytics tools and content management platforms.
 </li>
 <li>
 Familiarity with marketplace dynamics and product discovery flows.
 </li>
 <li>
 Ability to work on a custom schedule with flexible weekend days off.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 effectively in a fast-paced, dynamic environment.
 </li>
 <li>
 Proactive problem-solving skills with a focus on process improvements.
 </li>
 <li>
 Deep understanding of product categorization and customer behavior.
 </li>
 <li>
 Attention to detail and ability to think strategically.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Fluency in local dialect is a plus.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Content Quality Associate

Waka kitchens

Job Title: Digital Marketing AssociateAbout Waka KitchenWaka Kitchen is a leading cloud kitchen operator in Qatar, managing a portfolio of over 30 diverse F&amp;B brands. We are a fast-paced, performance-driven company focused on driving sales and brand awareness efficiently through online channels.The RoleThe Digital Marketing Associate will be responsible for the day-to-day execution and performance monitoring of paid advertising campaigns for all Waka Kitchen brands. This junior role is perfect for a highly organized individual with a strong grasp of social media advertising platforms, focused on driving measurable results through Meta (Facebook/Instagram), Snapchat and TikTok.Key Responsibilities&middot; Execute, monitor, and optimize paid campaigns across key platforms, including Meta Ads Manager (Facebook/Instagram), Snapchat and TikTok Ads.<ul><li>Manage allocated campaign budgets, ensuring efficient spend and maximum Return on Ad Spend (ROAS).</li><li>Conduct continuous A/B testing on ad creatives, copy, and audience targeting to improve campaign efficiency and lower Cost Per Acquisition (CPA).</li><li>Oversee the strategic boosting of organic content on Meta platforms to maximize reach and engagement.</li><li>Platform Alignment: Ensure all ad creatives and copy are optimized for the specific technical requirements and best practices of each platform (e.g., Meta, TikTok).</li><li>Track, analyze, and report on key campaign metrics (impressions, clicks, conversions, spend) on a daily and weekly basis.</li><li>Insight Generation: Provide basic actionable insights and recommendations to the Marketing Manager based on campaign performance data.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum of 1 year of direct, hands-on experience running paid advertising campaigns on Meta Ads Manager and/or TikTok Ads.</li><li>Proven understanding of digital marketing metrics (e.g., CPA, ROAS, CTR, CPM).</li><li>Proficiency in data analysis and reporting using spreadsheets (Excel/Google Sheets).</li><li>Strong organizational skills and experience coordinating creative requests.</li><li>Excellent written and verbal communication skills in English are required. (Arabic fluency is a plus but not required for this specific function.)</li><li>A portfolio or examples of past successful campaigns is highly desirable.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

Digital Marketing Associate

Evergreen Organics Cafe

We are looking for a talented Content Creator &amp; Editor to join our growing team. The ideal candidate is creative, detail-oriented, and experienced in producing high-quality content for multiple brands. This role requires strong communication skills, excellent editing abilities, and the ability to work efficiently under pressure.Key Responsibilities:<ul><li>Plan, create, and edit engaging photo and video content for various platforms.</li><li>Manage content production for multiple brands while maintaining consistent quality.</li><li>Develop creative concepts that align with brand identity and marketing goals.</li><li>Stay updated on trends to keep content fresh and relevant.</li><li>Work efficiently under tight deadlines and manage multiple projects simultaneously.</li></ul>Requirements:<ul><li>Proven experience in content creation and editing.</li><li>Strong portfolio showcasing work with different brands.</li><li>Excellent knowledge of photo and video editing tools.</li><li>Strong communication and organizational skills.</li><li>Ability to work well under pressure.</li><li>Owning your own camera and equipment is a plus.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you previously worked with restaurants in Qatar?</li><li>Are you available to join immediately? If not, please specify your earliest possible start date</li><li>How much is your salary expectation?</li><li>How many years of experience do you have in food photography, videography, and editing?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>License/Certification:<ul><li>QID (Preferred)</li></ul>

Content Creator

University of Doha for Science & Technology

<div>
 
 
 Overview
 
 
 
 
 University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master&rsquo;s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences which incorporate innovative technological interventions, to further enhance students&rsquo; skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 The College of Business invites applications for the position Assistant/ Associate Professor in Human Resource Management.
 
 
 
 
 Responsibilities
 
 
 
 
 Reporting to the Department Head, the successful candidate will be will be responsible for the development, delivery and evaluation of a broad range of courses within Human Resource Management. S/he will evaluate student progress and manage the resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the College and beyond.
 
 
 
 
 Qualifications
 
 
 
 
 
 Education and Experience Requirements
 
 
 
 Faculty members will be placed in the appropriate rank based on their education and experience. The broad criteria are provided below.
 
 
 
 Education
 
 
 
 PhD and a master's degrees in Human Resource Management or related discipline from an internationally recognized university with an undergraduate degree from an accredited university.
 
 
 
 For Assistant Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in human resource management or related field.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in top tier journals.
 </li>
 <li>
 Excellent record of supervising high caliber research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnerships with the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certification in HRM.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 6+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 For Associate Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 8 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in human resource management or related field.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in top tier journals.
 </li>
 <li>
 Excellent record of supervising high caliber research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnerships with the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certification in HRM.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 10+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 
 Other Required Skills:
 
 
 
 
 <ul>
 <li>
 Commitment to applied and experiential learning as a pedagogy and a key feature of UDST&rsquo;s mandate.
 </li>
 <li>
 Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments. These should incorporate contemporary tools and resources to maximize content learning in context, and to develop the knowledge, skills, competences and attitudes identified in program outcomes.
 </li>
 <li>
 Digital literacy and demonstrated fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.
 </li>
 <li>
 Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.
 </li>
 <li>
 Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.
 </li>
 <li>
 Effective oral and written communication skills.
 </li>
 <li>
 Collaborative and collegial spirit and a demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.
 </li>
 <li>
 Ability to initiate applied research projects.
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curricula vitae, cover letters, references, teaching dossiers and sample publications. It is the applicant&rsquo;s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.
</div>

Assistant/ Associate Professor, HRM

<div>
 
 
 Overview
 
 
 
 
 University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied bachelor&rsquo;s and master's degrees in addition to certificates and diplomas in various disciplines. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 The College of Business Management invites applications for the position Assistant, Associate, or Full Professor in Aviation Management.
 
 
 
 
 Responsibilities
 
 
 
 
 Reporting to the Department Head, the successful candidate will be will be responsible for the development, delivery and evaluation of a broad range of courses within the domain of aviation, airport management, and related laws and logistics. S/he will evaluate student progress and manage the resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the College and beyond.
 
 
 
 
 Qualifications
 
 
 
 
 
 Education and Experience Requirements
 
 
 
 Faculty members will be placed in the appropriate rank based on their education and experience. The broad criteria are provided below.
 
 
 
 Education
 
 
 
 PhD and a master's degree in aviation management or in a related field from an internationally recognized university, an undergraduate degree from an accredited university.
 
 
 
 For Assistant Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in the aviation management industry.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in leading journals.
 </li>
 <li>
 Excellent record of supervising high caliber research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnerships within the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certifications relating to aviation management.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 6+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 For Associate Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 8 years teaching experience in a post-secondary, adult training or industry training environment, along with at least 3 years of employment experience in the aviation management industry.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in leading journals.
 </li>
 <li>
 Excellent record of supervising high caliber research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnerships within the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certification relating to aviation management.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 10+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 
 Other Required Skills:
 
 
 
 
 <ul>
 <li>
 Commitment to applied and experiential learning as a pedagogy.
 </li>
 <li>
 Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments. These should incorporate contemporary tools and resources to maximize content learning in context, and to develop the knowledge, skills, competences and attitudes identified in program outcomes.
 </li>
 <li>
 Digital literacy and demonstrated fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.
 </li>
 <li>
 Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.
 </li>
 <li>
 Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.
 </li>
 <li>
 Effective oral and written communication skills.
 </li>
 <li>
 Collaborative and collegial spirit and a demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.
 </li>
 <li>
 Ability to initiate applied research projects.
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curricula vitae, cover letters, references, teaching dossiers and sample publications. It is the applicant&rsquo;s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.
</div>

Aviation Management - (Assistant / Associate / Full Professor)

Rosewood Doha

<div>
 
 Job Summary
 
 
 Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.
 
 Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals.&nbsp; To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.
 
 To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.
 
 
 
 Essential Duties and Responsibilities
 
 
 
 Supervising:
 
 <ul>
 <li>
 Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
 </li>
 <li>
 Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.
 </li>
 <li>
 Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.
 </li>
 <li>
 Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.
 </li>
 <li>
 Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.
 </li>
 <li>
 Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.
 </li>
 <li>
 Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.
 
 
 </li>
 </ul>
 
 Recruitment:
 
 <ul>
 <li>
 Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.
 </li>
 <li>
 Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.
 </li>
 <li>
 Manage and oversee the recruitment of all positions up to and including management roles.
 </li>
 <li>
 Analysis of recruitment platforms including time to fill and calibre of candidates.
 </li>
 <li>
 Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.
 </li>
 <li>
 Maintain accurate and complete records of the entire recruitment process.
 </li>
 <li>
 Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.
 </li>
 <li>
 Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.
 </li>
 <li>
 Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.
 </li>
 <li>
 Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.
 </li>
 <li>
 Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.
 </li>
 <li>
 Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
 </li>
 <li>
 Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;
 </li>
 <li>
 Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.
 
 
 </li>
 </ul>
 
 Employee Relations:
 
 <ul>
 <li>
 Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.
 </li>
 <li>
 Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.
 </li>
 <li>
 Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.
 </li>
 <li>
 Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.
 </li>
 <li>
 Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.
 </li>
 <li>
 Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.
 </li>
 <li>
 Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.
 </li>
 <li>
 Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.
 </li>
 <li>
 Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.
 </li>
 <li>
 Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.
 </li>
 <li>
 Ensure compliance with labor laws and regulations.
 </li>
 <li>
 Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.
 </li>
 <li>
 Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.
 </li>
 <li>
 Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.
 </li>
 <li>
 Coordinate the planning and execution of social events ensuring maximum participation.
 </li>
 <li>
 Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.
 </li>
 <li>
 Promote a positive and inclusive workplace culture.
 
 
 </li>
 </ul>
 
 T&amp;C Department / Administration:
 
 <ul>
 <li>
 Assist with the completion of the monthly turnover/Metrics report.
 </li>
 <li>
 Ensure all processes in place maximise efficiency of the T&amp;C department.
 </li>
 <li>
 Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.
 </li>
 <li>
 Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.
 </li>
 <li>
 Encourage, motivate and support all associates with whom you work.
 </li>
 <li>
 Ensure confidentiality is maintained at all times in line with the Data Protection Act.
 </li>
 <li>
 Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.
 </li>
 <li>
 Maintain T&amp;C areas, including notice boards and office areas on a daily basis.
 </li>
 <li>
 Be aware of and maintain department standards.
 </li>
 <li>
 Participate and assist in appraisal training for all division and department heads.
 </li>
 <li>
 Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.
 </li>
 <li>
 Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.
 </li>
 <li>
 Ensure that policies are compliant with relevant laws and regulations.
 </li>
 <li>
 Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.
 </li>
 <li>
 Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.
 </li>
 <li>
 Carry out a show round the hotel when required. Attend all training courses as and when required.
 </li>
 <li>
 Manage the T&amp;C department's budget. Ensure efficient allocation of resources.
 </li>
 <li>
 Ensure job descriptions are accurately typed and maintained for all designations at all times.
 </li>
 <li>
 Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.
 </li>
 <li>
 Oversees the implementation of annual increases and other wage adjustments.
 </li>
 <li>
 Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
 </li>
 <li>
 Oversee the payroll process to ensure accurate and timely payment of employees.
 </li>
 <li>
 Handle payroll audits and resolve payroll-related discrepancies.
 </li>
 <li>
 Collaborate with finance departments for monthly payroll reporting.
 </li>
 <li>
 At the end of the year, review employee benefits programs, including health insurance, worker compensation.
 </li>
 <li>
 Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.
 </li>
 <li>
 Coordinate with occupational health and safety to ensure a safe and healthy workplace.
 </li>
 <li>
 Develop and implement health and safety policies and procedures.
 </li>
 <li>
 Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.
 </li>
 <li>
 Ensure accommodation arrangements meet safety, quality, and budgetary standards.
 </li>
 <li>
 Handle accommodation-related concerns and requests from employees.
 </li>
 <li>
 Establish and enforce policies and guidelines for associate accommodation.
 </li>
 <li>
 Monitor compliance with local housing laws and regulations.
 </li>
 <li>
 Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.
 </li>
 <li>
 Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.
 
 
 </li>
 </ul>
 
 Other Standard Responsibilities
 
 <ul>
 <li>
 Complies and adheres to the Rosewood company policies.
 </li>
 <li>
 Takes on other tasks in addition of the ones stated, in a reasonable framework.
 </li>
 <li>
 Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.
 </li>
 <li>
 Models the company&rsquo;s culture, vision, mission and core values at all times.
 </li>
 <li>
 Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.
 </li>
 <li>
 Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and&nbsp; &nbsp;resources.
 </li>
 <li>
 Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
 </li>
 <li>
 Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.
 </li>
 <li>
 Report any problems/complaints to the Assistant Director of Talent &amp; Culture
 </li>
 <li>
 To attend any department training sessions and/or meetings required.
 </li>
 <li>
 To liaise with other departments to ensure good communication and offer support.
 </li>
 <li>
 To be fully conversant with the T&amp;C Policies &amp; Procedures.
 </li>
 <li>
 Supports the hotel operation in times of demand.
 
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.&nbsp; It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 To report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <ul>
 <li>
 Rules &amp; Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 
 </li>
 </ul>
 </ul>
 
 Other
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Talent and Culture Manager

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