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coordinator rider onboarding kuwait

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
This role requires having to assist new 3PL&rsquo;s to onboard and guide them in processing their documents to compliance and legal departments for approvals, and to guide them in the process of onboarding their riders. The ideal candidate should have experience in handling classified documents. 
 
Responsibilities:<ul><li>
Classified documents verification.</li><li>
Create Compliance and Legal tickets using company system (MSD).</li><li>
Daily monitoring of application and follow up with 3PL&rsquo;s Owners regarding their documents required by compliance and legal.</li><li>
Follow-ups on 3pls applications with Legal and Compliance and ensure 3pls are onboarded within service level agreement.</li><li>
Update database and create reports for management.</li><li>
Manage contracts data and liaise with management and liaise with finance.</li><li>
Guide and communicate 3PL&rsquo;s owners regarding onboarding process for riders after signing the contract.</li><li>
Monitor 3pls contract expiration and communicate with 3pls and legal to renew their contracts.</li><li>
Monitor active/inactive contracts and riders count for each contract and report to management.</li><li>
Provide support to line manager to develop standard operating procedures as required.</li><li>
Any additional tasks as requested by the department manager.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree.</li><li>
Minimum of 2 years of experience in HR and GRD function.</li><li>
Strong communication skills, both written and verbal, in a cross-cultural setting.</li><li>
Ability to manage multiple tasks at the same time with cross-functional teams.</li><li>
Able to handle irate individuals in a calm and professional manner.</li><li>
People management skills.</li><li>
Advance MS office, google docs, sheets.</li><li>
Ability to work under pressure and handle stress.</li><li>
Fluency in both English and Arabic is a must-have.</li></ul></div>

Coordinator Rider Onboarding - Kuwait

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 This role requires having to assist new 3PL&rsquo;s to onboard and guide them in processing their documents to compliance and legal departments for approvals, and to guide them in the process of onboarding their riders. The ideal candidate should have experience in handling classified documents.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Classified documents verification.
 </li>
 <li>
 Create Compliance and Legal tickets using company system (MSD).
 </li>
 <li>
 Daily monitoring of application and follow up with 3PL&rsquo;s Owners regarding their documents required by compliance and legal.
 </li>
 <li>
 Follow-ups on 3pls applications with Legal and Compliance and ensure 3pls are onboarded within service level agreement.
 </li>
 <li>
 Update database and create reports for management.
 </li>
 <li>
 Manage contracts data and liaise with management and liaise with finance.
 </li>
 <li>
 Guide and communicate 3PL&rsquo;s owners regarding onboarding process for riders after signing the contract.
 </li>
 <li>
 Monitor 3pls contract expiration and communicate with 3pls and legal to renew their contracts.
 </li>
 <li>
 Monitor active/inactive contracts and riders count for each contract and report to management.
 </li>
 <li>
 Provide support to line manager to develop standard operating procedures as required.
 </li>
 <li>
 Any additional tasks as requested by the department manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Minimum of 2 years of experience in HR and GRD function.
 </li>
 <li>
 Strong communication skills, both written and verbal, in a cross-cultural setting.
 </li>
 <li>
 Ability to manage multiple tasks at the same time with cross-functional teams.
 </li>
 <li>
 Able to handle irate individuals in a calm and professional manner.
 </li>
 <li>
 People management skills.
 </li>
 <li>
 Advance MS office, google docs, sheets.
 </li>
 <li>
 Ability to work under pressure and handle stress.
 </li>
 <li>
 Fluency in both English and Arabic is a must-have.
 </li>
 </ul>
</div>

Keeta

<div>
 
 Reporting to Logistic operation Strategy team leader in Kuwait.
 
 
 
 
 
 In order to ensure a positive takeaway experience for C-end customers, after validating the effectiveness of new product function and strategy parameters through MVP, collaborate with product, research &amp; development, and operation team to form relevant Frontend、configuration system and Notification product functionalities.
 
 
 
 
 
 Based on current strategy tools and demend-supply forecasting results to form different SOPs to be applied in daily business operations. And continuously summarise the disadvantages of current SOPs during pratical applications, gradually improving the effectiveness of D-end strategies that cause positive effects onto the customer delivery experience.
 
 
 
 
 
 Among them: Long-term strategies, such as: rider recruitment, rider scheduling, job freezing, rider benefits, and rider work-experience improvement ect.
 
 
 
 
 
 Short-term strategies, such as: rider subsidy offering, delivery fees adjustments, store exposure range adjustments, and order ETA adjustments ect.
 
 
 
 
 
 Job demands:
 
 
 Bachelor's degree or above, with 3 years or more of work experience, targeting position level L7 or above. Experience in delivery, rider management, Logistic management, and related fields is preferred.
 
 
 Ability to communicate in English in a work environment.
 
 
 Proficient in using SQL for data querying.
 
</div>

Logistics Supply Operation-Kuwait

<div>
 
 Reporting to Logistic operation Strategy team leader in Kuwait.
 
 
 
 
 
 1. Make local adjustments based on the standards and processes for judging and handling the responsibility formulated by the headquarters and local market conditions, and ensure effective implementation in the front-line team. Focus on controlling the quality of rider service and handling rider complaints, promote the adoption of online and automated tools locally, and reduce order and customer losses from delivery issues.
 
 
 
 
 
 2. Be responsible for the implementation of local fulfillment service indicators, focus on solving the top problems of local incoming lines, and optimize related service processes. For example, design a return processing plan for riders who cannot deliver based on local conditions, and make the delivery dispute processing of users, merchants, and riders online and automated.
 
 
 
 
 
 3. Develop localized SOPs, process mechanisms, and practical guidelines based on HQ standards; train frontline teams to ensure easy understanding and execution, using better service experience to reduce CPO.
 
 
 
 
 
 4. In combination with local culture and service delivery characteristics, formulate service standards and behavioral constraints for local riders, merchants, and users, design localized solutions, and establish efficient linkage with B-end, C-end, customer service, etc. to continuously improve service experience.
 
 
 
 
 
 5. Coordinate local resources to manage rider equipment assets, conduct usage inspections, adapt new equipment requirements from HQ to local needs, ensure smooth rider operations, and support keeta's positive brand building.
 
 
 
 
 
 6. Manage the local field inspection team, develop and execute inspection plans to ensure rider service, equipment usage, and delivery processes comply with company standards; regularly consolidate inspection results and ensure issue closure to improve overall service quality.
 
 
 
 
 
 Job demands:
 
 
 Bachelor&rsquo;s degree or above; experience in localizing service processes, with hands-on implementation in rider management or appeal systems preferred.
 
 
 
 
 
 Strong data sensitivity; able to use local NPS, CPO, and exception loss rate indicators to trace and solve problems.
 
 
 
 
 
 Proven experience solving complex problems locally, with ability to identify and address key issues in challenging situations.
 
 
 
 
 
 Strong teamwork spirit and ability to collaborate effectively across departments, avoiding redundant efforts.
 
 
 
 
 
 Committed to building professional expertise and talent development mechanisms; able to balance standardized processes with flexible innovation.
 
</div>

Service Experience Manage Expert

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 This is an administrative and operational role that primarily focuses on coordination on all rider&rsquo;s
 
 
 related issues.
 
 
 
 What&rsquo;s on Your Plate?
 
 
 
 <ul>
 <li>
 Monitor and improve the Rider Compliance
 </li>
 <li>
 Coordinate &amp; Support operations with live Rider issues
 </li>
 <li>
 Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
 </li>
 <li>
 Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.
 </li>
 <li>
 Coordinate with riders to solve customer or vendor-related issues
 </li>
 <li>
 Track order-related issues and find out if the issue happened from Logistics side or from the vendors&rsquo; end
 </li>
 <li>
 Work with other functions in Operations to identify and resolve issues
 </li>
 <li>
 Provide support in any additional tasks requested by the department manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required
 </li>
 <li>
 Ability to manage multiple tasks at the same time with cross-functional teams
 </li>
 <li>
 Understanding of different areas/locations in Kuwait
 </li>
 <li>
 Ability to handle irate individuals in a calm and professional manner
 </li>
 <li>
 Ability to work under pressure and handle stress
 </li>
 <li>
 Advanced Skills in MS Office, Google Docs, and Google Sheets
 </li>
 <li>
 Well-organized, with excellent team-player qualities.
 </li>
 <li>
 Agile and highly adaptable to a fast-paced work environment
 </li>
 </ul>
</div>

Coordinator Rider On Ground Ops

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
This is an administrative and operational role that primarily focuses on coordination on all rider&rsquo;s 
related issues.
What&rsquo;s on Your Plate?<ul><li>
Monitor and improve the Rider Compliance</li><li>
Coordinate &amp;amp; Support operations with live Rider issues</li><li>
Coordinate rider roster with proper allocation of shifts/breaks/off-days etc</li><li>
Coordinate with supporting other verticals with their orders closing cycles on a monthly basis.</li><li>
Coordinate with riders to solve customer or vendor-related issues</li><li>
Track order-related issues and find out if the issue happened from Logistics side or from the vendors&rsquo; end</li><li>
Work with other functions in Operations to identify and resolve issues</li><li>
Provide support in any additional tasks requested by the department manager</li></ul> 

Qualifications 
What Did We Order? 
<ul><li>
Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required</li><li>
Ability to manage multiple tasks at the same time with cross-functional teams</li><li>
Understanding of different areas/locations in Kuwait</li><li>
Ability to handle irate individuals in a calm and professional manner</li><li>
Ability to work under pressure and handle stress</li><li>
Advanced Skills in MS Office, Google Docs, and Google Sheets</li><li>
Well-organized, with excellent team-player qualities.</li><li>
Agile and highly adaptable to a fast-paced work environment</li></ul></div>

Amlak Real Estate Co.

Job Description:Responsibilities:1- Reports to assigned Supervisor for receiving work orders, and or carry out pending HVAC maintenance on a daily basis.2- Attend to all HVAC maintenance requests of the tenantas instructed by the coordinator.3- Periodic inspection of the property's main chiller system and identify possible defects, failures and or maintenance issues.4- Install, repair and maintain in-house cooling and heating systems in the property.5- Assist and supervise outside contractors/vendors to ensure that the HVAC maintenance tasks are in accordance to Company&rsquo;s protocols and standards.6- Trouble shoot all HVAC system problems and propose relevant solutions.7- Be a team player and assist other members of the team as deemed necessary and advised by the coordinator.Requirements:Experience at least 5 years in the field of real estate in KuwaitCan join immediately - Local Hirring (In Kuwait) ONLYTransferable Residence 18Job Types: Full-time, Permanent

HVAC Technician

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