chief manager/ senior manager – customer communication specialist Jobs in Mumbai

chief manager/ senior manager – customer communication specialist

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legal associate - corporate affairs Jobs in Mumbai

legal associate - corporate affairs

manager – corporate communications Jobs in Mumbai

manager – corporate communications

corporate communications

Network18 Media & Investments Limited

<div>
 
 Roles &amp; Responsibilities
 
 <ul>
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 Cultivate and manage strong working relationships with top markets editors, reporters, and financial media professionals
 </li>
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 Drive earned media placements in leading publications, both domestic and international.
 </li>
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 &NoBreak;Manage investor relations as well as investor communications
 </li>
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 Draft and disseminate content for press releases, social media, corporate website and other platforms
 </li>
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 Monitor market trends, competition, and sector-specific developments relevant to Network18 and its businesses
 </li>
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 Provide timely market analysis of key financial indicators to inform communication strategy
 </li>
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 Partner with marketing, finance, legal, and editorial teams to ensure consistent messaging and timely actions
 </li>
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 Support media responses and strategic communication during earnings cycles, major announcements, and regulatory disclosures
 </li>
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 Mandatory 3 Plus Years of Experience
 </li>
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 Must have Bachelors/ Masters Degree in Finance or Equivalent Field
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 Location would be Mumbai
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 </ul>
</div>

Corporate Communications

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 Manager &ndash; Corporate Communications
 
 
 
 
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer. &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Corporate Communications
 
 
 
 
 Location:
 
 Mumbai
 
 
 
 Department:
 
 Corporate Communications, Branding &amp; Events
 
 
 
 Reports To:
 
 Head &ndash; Corporate Communications, Branding &amp; Events
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 We are seeking a dynamic and strategic Corporate Communications Manager to lead and manage internal and external communications initiatives tailored to a B2B audience in the aviation services sector. This role plays a pivotal part in shaping AISATS&rsquo; narrative, showcasing the company&rsquo;s service offerings, strengthening stakeholder relationships and driving engagement across internal and external audiences.
 
 
 
 
 
 AISATS operates in a niche, operationally intensive environment where communication must be purposeful, professional and aligned with the expectations of airline partners, regulatory bodies and relevant stakeholders. The ideal candidate will understand the nuances of B2B communication and be adept at crafting content that informs, engages and builds trust, without relying on mass-market appeal.
 
 
 
 
 
 As part of the AISATS Corporate Communications, Branding &amp; Events team, the candidate will be responsible for enhancing the company&rsquo;s brand image, managing media relations/external communications, driving internal communications and ensuring consistent messaging across all platforms. This position is geared towards individuals whose interests lie in shaping AISATS&rsquo; communications strategy and content management capability.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic Communication Planning
 
 
 
 &bull;Develop and implement integrated communication strategies that support AISATS&rsquo; business goals, enhance brand reputation, and drive stakeholder engagement.
 
 
 &bull;Align all messaging with AISATS&rsquo; mission, values, and strategic priorities, ensuring consistency across internal and external channels.
 
 
 &bull;Identify communication opportunities around key business initiatives, change management and leadership visibility.
 
 
 &bull;Conduct periodic audits of communication effectiveness and recommend improvements based on feedback and performance metrics.
 
 
 &bull;Collaborate with senior leadership to shape narratives that reflect AISATS&rsquo; vision and position the company as a thought leader in the aviation services sector.
 
 
 
 
 
 
 Internal &amp; External Communications
 
 
 
 &bull;Draft, edit and manage high-quality content for internal and external audiences, including newsletters, newsflashes, leadership messages, employee engagement campaigns and promotional materials.
 
 
 &bull;Ensure all communication is consistent in tone, aligned with AISATS&rsquo; brand voice and tailored to the target audience for maximum impact.
 
 
 &bull;Support the development of press releases, editorials, media statements and crisis communication materials in collaboration with relevant stakeholders.
 
 
 &bull;Work with AISATS&rsquo; PR agency to coordinate media outreach, ensure timely dissemination of communication assets and monitor coverage.
 
 
 &bull;Collaborate with internal teams to gather stories, updates and insights that reflect AISATS&rsquo; values, achievements and strategic priorities.
 
 
 &bull;Maintain a content calendar to ensure timely and strategic communication rollouts across channels.
 
 
 &bull;Contribute to speechwriting and executive communications to support leadership visibility and thought leadership initiatives.
 
 
 
 
 
 
 Social Media Management &amp; Content Creation
 
 
 
 &bull;Develop and execute engaging, brand-aligned content for AISATS&rsquo; social media platforms, including LinkedIn, Instagram and YouTube, using tools like Canva and other design/video editing software.
 
 
 &bull;Create a mix of static posts, carousels, reels and short-form videos to showcase AISATS&rsquo; milestones, employee stories, operational excellence, and thought leadership.
 
 
 &bull;Monitor social media trends, hashtags, and viral content to identify opportunities and risks that may impact AISATS&rsquo; reputation or visibility.
 
 
 &bull;Collaborate with internal teams to source content ideas and ensure timely coverage of key events, campaigns and initiatives.
 
 
 &bull;Track and analyze performance metrics across platforms using native analytics tools and dashboards; provide regular reports with insights and recommendations for optimization.
 
 
 &bull;Ensure all social media content adheres to AISATS&rsquo; brand guidelines, tone of voice and strategic messaging priorities.
 
 
 
 
 
 
 Crisis Communication and Reputation Management
 
 
 
 &bull;Develop and maintain a robust crisis communication framework to ensure timely, transparent and effective responses during crises.
 
 
 &bull;Collaborate with internal stakeholders and external PR agencies to craft accurate and sensitive messaging.
 
 
 &bull;Act as a key communication liaison during emergencies, ensuring alignment across leadership, operations, relevant stakeholders and media.
 
 
 &bull;Monitor media and social media channels for emerging issues and provide proactive recommendations to mitigate potential reputational impact.
 
 
 &bull;Prepare holding statements, FAQs, escalation protocols etc. to support rapid response and business continuity.
 
 
 
 
 
 
 Website Content &amp; SEO
 
 
 
 &bull;Update and maintain content on the AISATS website to ensure accuracy, relevance, and alignment with brand standards.
 
 
 &bull;Implement SEO best practices to enhance website visibility and search performance.
 
 
 &bull;Process and manage requests for website updates in a timely manner.
 
 
 
 
 
 
 Branding:
 
 
 
 &bull;Provide support to the AISATS Brand team as assigned by Head, Corporate Communications, Branding &amp; Events.
 
 
 &bull;Responsible for ensuring consistent representation of the AISATS brand across all communication materials.
 
 
 &bull;Oversee branding compliance in company giveaways, promotional items, and visual assets.
 
 
 &bull;Act as a brand guardian to uphold AISATS&rsquo; identity and messaging standards across all touchpoints.
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS &amp; SKILLS
 
 
 
 &bull;Bachelor&rsquo;s Degree from accredited University, preferably in mass communication, marketing or a relevant field.
 
 
 &bull;Ability to work independently while driving strategic communication initiatives across the organization.
 
 
 &bull;Proven experience in managing high-impact campaigns that align with business objectives.
 
 
 &bull;Skilled in maintaining consistent messaging across all internal and external communication touchpoints.
 
 
 &bull;Proactive and collaborative approach to stakeholder engagement and cross-functional coordination.
 
 
 &bull;Strong capability to translate complex business priorities into clear, compelling narratives and communication materials.
 
 
 
 
 
 
 EXPERIENCE
 
 
 
 &bull;5-10 years of experience in corporate communications.
 
 
 &bull;Experienced in crafting compelling B2B communication strategies
 
 
 &bull;Experienced in managing different social media channels
 
 
 &bull;Working Knowledge of Microsoft Office and web content management systems
 
 
 &bull;Strong understanding of brand alignment, storytelling, and audience engagement.
 
 
 &bull;Ability to multi-task and re-prioritize as required
 
 
 &bull;Desire to take full ownership of assigned projects and ability to work independently
 
 
 &bull;Strong interpersonal and verbal communication skills
 
 
 &bull;Strong copywriting and copyediting skills (writing samples are a plus)
 
 
 &bull;Good organizational and coordination skills
 
 
 &bull;Proficiency in Canva (for creating visual content and short-form videos)
 
 
 
 
 
 
 PERSONAL ETHICS
 
 
 
 &bull;Integrity, honesty with strong sense of ethics and empathy
 
 
 &bull;Good oral and written communication&rsquo;
 
 
 &bull;Team player
 
 
 &bull;Analytical and intuitive skills
 
</div>

Manager – Corporate Communications

TATA AIG General Insurance Company Limited

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 Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by delivering trustworthy and innovative risk solutions, Tata AIG&rsquo;s broad portfolio of protection covers are backed by years of professional expertise in product offerings, exceptional service capabilities and seamless claims process management.
 
 
 We are currently seeking passionate individuals who are eager to make a meaningful impact in the world of insurance. If you&rsquo;re looking for a rewarding career that combines cutting-edge technology, customer-centric solutions, and a commitment to excellence, you have come to the right place. Explore our exciting opportunity below and be part of an organization that is shaping the future of insurance.
 
 
 
 
 
 
 Job Title:
 
 Chief Manager/ Senior Manager &ndash; Customer Communication Specialist
 
 
 
 
 
 
 Location:
 
 Goregoan, Mumbai
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 A content/communications specialist with a strong background in managing content programs within large matrixed organizations or strategy consulting environments. The ideal candidate will bring a customer-first mindset and a strategic approach to communications.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Drive end-to-end customer communication campaigns across product and service touchpoints
 </li>
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 Lead communication governance, ensuring consistency, compliance, and quality across channels
 </li>
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 Contribute to and support content strategy aligned with business and customer objectives
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 Partner with cross-functional teams to identify and execute new communication opportunities
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 Apply principles of UX and information architecture to improve content effectiveness
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 6&ndash;10 years of experience in content strategy, campaign execution, and stakeholder management
 </li>
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 Proven project management skills and the ability to work in complex, fast-paced environments
 </li>
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 Strong communication and collaboration capabilities
 </li>
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 Exposure to the BFSI sector is preferred, but not mandatory
 </li>
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 Self-starter with a customer-obsessed, insights-driven approach
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 </ul>
 
 
 
 
 
 How to Apply:
 
 
 
 
 
 
 If you are excited to be part of a team dedicated to innovation and excellence, please submit your resume. We look forward to reviewing your application and welcoming you to Tata AIG, where your skills and ambitions can thrive.
 
 
 
 
 
 Tata AIG is an equal opportunity employer, and we encourage candidates from all backgrounds to apply for this role.
 
 
 
</div>

Chief Manager/ Senior Manager – Customer Communication Specialist

Adept Global

<div>
 
 
 Location:
 
 Mumbai (Andheri East &ndash; On-site)
 
 
 
 Experience:
 
 1&ndash;3 years in corporate event operations or engagement projects
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Operations Executive will be responsible for ensuring the smooth execution of corporate events, including virtual, hybrid, and offline events. The role demands strong coordination skills, attention to detail, and the ability to manage multiple stakeholders while maintaining a high standard of delivery.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Plan and execute end-to-end corporate events (virtual, hybrid, and offline).
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 Coordinate with clients to understand objectives, suggest engagement solutions, and customize event experiences.
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 Manage logistics, including venues, vendors, materials, and event-day operations.
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 Operate and troubleshoot virtual event platforms (Zoom, MS Teams, etc.).
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 Support on-ground execution&mdash;stage management, attendee flow, vendor coordination, and event timelines.
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 Maintain event checklists, budgets, timelines, and post-event reports.
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 Gather feedback to evaluate and improve future events.
 </li>
 </ul>
 
 
 
 
 
 Desired Candidate Profile:
 
 
 <ul>
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 Bachelor&rsquo;s degree in Event Management, Communications, or a related field.
 </li>
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 1&ndash;3 years of relevant experience in corporate event operations or employee engagement projects.
 </li>
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 Proficiency in virtual platforms (Zoom, MS Teams) and Google Workspace / Excel.
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 Strong multitasking, coordination, and communication skills.
 </li>
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 Flexible to work evenings or weekends as per event schedules.
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 Passion for creative, gamified, and engaging employee experiences.
 </li>
 </ul>
 
 
 What&rsquo;s in It for You:
 
 
 <ul>
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 Opportunity to deliver innovative and interactive corporate events.
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 Exposure to both virtual and offline event formats.
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 Collaborative and energetic work culture.
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 Competitive compensation and performance incentives.
 </li>
 </ul>
 
 
</div>

Operations Executive

Jacobs

<div>
 At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
 
 
 Your impact
 
 
 This position is responsible for Indirect procurement transactions for our corporate supply chain in Europe and North America and supports where applicable the Global Category Manager and Global Category Buyer. The incumbent has some working knowledge and understanding of procurement concepts, principles and practices, and the techniques of ensuring task completion and supplier relationship expectations. The incumbent understands the role of procurement and its integration with other project functions, accomplishes value-added expectations, and performs assignments in accordance with established policies and procedures
 
 
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 Exists within our Global Business Services Procurement organization and reports to the Procurement Operations Team Lead
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 Procures services and goods for the firm&rsquo;s internal needs
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 Administers purchase orders (PO&rsquo;s), including change order processing (modifications)
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 Reviews PO-related invoices and ensures that invoices are approved in accordance with terms and conditions agreed within the procurement agreement
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 Advises stakeholders on how to create requisitions in Oracle and helps them in understanding the overall Procurement process
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 Evaluates facts surrounding purchase order-related problem areas, determines the most appropriate remedial actions, and implements such actions through available means
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 Maintains Purchase Order and purchasing documentation
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 <li>
 Uses superior interpersonal communications skills to effectively interface with stakeholders, Category Managers, Procurement
 
 
 
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 </ul>
 Here's what you'll need
 
 
 <ul>
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 Bachelor&rsquo;s degree is required
 </li>
 <li>
 Experience in Procurement desired, preferably in indirect procurement categories like Facilities (Office supplies, furniture, cleaning, remodeling), Consulting, Marketing, HR, or Professional Services
 </li>
 <li>
 Strong attention to detail coupled with strong analytical capabilities
 </li>
 <li>
 Fluency in English, both written and spoken. Other languages may be an asset.
 </li>
 <li>
 Excellent written and verbal communications skills
 </li>
 <li>
 Working knowledge of enterprise procurement systems (Oracle, Ariba) is an asset
 </li>
 <li>
 Willingness to work late shifts to cover US time zones
 
 
 
 </li>
 </ul>
 At Jacobs we value people. Having the right balance of belonging, career and lifestyle enables us to consistently deliver and exceed clients&rsquo; expectations.
 
 
 Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you.
 
 
 At Jacobs it&rsquo;s all about what you do, not where you are, which counts!
 
 
 We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
 
 
 Your application experience is important to us, and we&rsquo;re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
</div>

Indirect Operational Buyer

Weatherford

<div>
 
 Job Description
 
 
 
 Weatherford is seeking an experienced Paralegal to join our Legal Team based in India. This position is responsible for providing direct support to the legal team across the MENA and Asia Pacific regions, reporting to the Senior Paralegal. The role includes in-house paralegal responsibilities as well as managing efficiencies across the group. The ideal candidate will have strong organizational, communication, and analytical skills, with the ability to work independently and manage multiple priorities in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage the corporate affairs of legal entities across the MENA and ASIA Pacific regions, including corporate governance, restructuring, incorporations, liquidations, Annual General Meetings (AGMs) and Ordinary General Meetings (OGMs), and overseeing the execution of all corporate changes to these entities.
 </li>
 <li>
 Review a variety of corporate contracts, including leases, inter-company agreements, share/asset transfer agreements, shareholder agreements, and nominee agreements.
 </li>
 <li>
 Draft and prepare various legal documents such as resolutions, powers of attorney, certifications, and other corporate legal documentation.
 </li>
 <li>
 Play a significant role in the preparation and coordination of documentation for major divestitures, collaborating closely with the head office in Houston, Texas, and working alongside top-tier U.S. law firms involved in the transactions
 </li>
 <li>
 Liaise with local and overseas governmental authorities (e.g., Department of Economic Development, Zonescorp, and notary publics) to complete corporate-related transactions and filings.
 </li>
 <li>
 Work closely with internal teams, including Tax, Finance, Commercial Operations, and PRO teams, to ensure the smooth completion of transactions requiring corporate legal input.
 </li>
 <li>
 Manage relationships with external parties such as external counsels, joint venture partners, agents, accountants, and other stakeholders involved in corporate matters.
 </li>
 <li>
 Ensure all corporate operations and legal processes comply with the company&rsquo;s ethics and business conduct policies.
 </li>
 <li>
 Manage legal invoicing for the legal team, using our internal tracking system called Legal Tracker, including reviewing and posting invoices to Tracker, opening and closing matters, liaising with external clients (i.e., law firms and corporate agents) to process invoices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification in law, legal studies, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience as a legal assistant/paralegal in a law firm and/or corporate law department.
 </li>
 <li>
 Familiarity with corporate governance processes, contract documentation, and regulatory filings will be considered an advantage.
 </li>
 <li>
 Candidates need not be qualified lawyers but should demonstrate a strong understanding of legal and corporate procedures, attention to detail, and the ability to coordinate with internal and external stakeholders.
 </li>
 <li>
 Strong written and verbal communication, interpersonal, and follow-up skills.
 </li>
 <li>
 Ability to work effectively with individuals at all levels of the organization.
 </li>
 <li>
 Excellent organizational and time management skills, with attention to detail.
 </li>
 <li>
 Proficiency in managing complex projects and meeting deadlines.
 </li>
 <li>
 Strong knowledge of corporate law, business transactions, and regional regulatory requirements.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Fluency in English is required; proficiency in additional languages (e.g., Arabic) is an advantage.
 </li>
 <li>
 Advanced proficiency in software programs such as MS office, Word, Excel, PowerPoint, DocuSign; experience with document management systems (e.g. iManage) and entities management software (e.g. GEMS) is a plus, and other document management systems. The ability to use these tools effectively to track and manage corporate documents, contracts, and transactions is essential
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
 
 
 When you join Weatherford, you instantly feel connected to something bigger &ndash; a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other&rsquo;s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
 
 
 Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
</div>

Legal Associate - Corporate Affairs

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for driving network operations and maintenance in the respective areas of OSP Network/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business units&rsquo; overall results. Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include OSP cables, network equipment&rsquo;s, facility, security operations for all sites and network. Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. Desired Skill sets in operations and project implementation of network technology.
</div>

Sr. Manager - Network Operations & Support

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