sales manager

business development manager Jobs in Istanbul Turkey

business development manager

general manager - turkey Jobs in Istanbul Turkey

general manager - turkey

assistant procurement manager - turkiye & middle east Jobs in Istanbul Turkey

assistant procurement manager - turkiye & middle east

banking, corporate banking analyst, istanbul - turkey, 2026 Jobs in Istanbul Turkey

banking, corporate banking analyst, istanbul - turkey, 2026

country business lead country manager turkey antom

Ant International

<div>
 
 
 
 Country Business Lead &ndash; Antom/Ant International Turkey
 
 
 
 
 
 
 
 
 Location
 
 &ndash; Istanbul, Turkey.
 
 
 
 
 
 Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.
 
 
 
 
 
 You may have seen us as the payment partner and key sponsor of UEFA and the Euros, the Olympics, Tottenham Hotspur and other sporting sensations!
 
 
 
 
 
 With a focus on Travel, Trade, Technology, and Talent, Ant International is committed to enhancing the digital mindset and capacities of businesses worldwide. Through fostering collaborative efforts with partners, we are driving responsible innovation and market accessibility.
 
 
 
 
 
 We do so across our 4 key businesses: Alipay+, Antom, WorldFirst and ANEXT Bank (and more incoming&hellip;)
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 This leadership role is focused on the Antom business - a leading provider of payment processing services for merchants worldwide. Antom offers comprehensive, vertical specific digital payment solutions tailored to meet the needs of merchants of all sizes. Currently, Antom supports merchants across over 40 countries and regions, providing access to hundreds of payment methods globally.
 
 
 
 
 
 The role is a foundational step towards our scaling investment in the Turkey. The role will require a commercially astute and well connected regional executive who is entrepreneurial and happy to get involved with the detail - whilst forecasting and strategizing with global leadership. This hands-on role will include a significant amount of foundational ground work (with global support) before scaling up in the region.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 - Lead and oversee merchant acquiring business in Turkey, ensuring growth and profitability.
 
 
 - Collaborate with local partners to provide competitive channels for merchants within Turkey and globally.
 
 
 - Monitor market trends and competitor activities to identify opportunities for business growth and innovation.
 
 
 - Build and maintain strong relationships with key stakeholders, including merchants, partners, and regulatory bodies.
 
 
 - Drive cross-functional collaboration within the organization to ensure seamless execution of business strategies.
 
 
 - Develop and implement key performance indicators to measure the success of business initiatives and drive continuous improvement.
 
 
 
 
 
 
 
 
 
 
 
 
 Key requirements:
 
 
 
 
 
 
 - Bachelor's degree in Business Administration, Finance, or related field;
 
 
 - Deep and significant experience in Payments, business development, merchant acquiring, and related roles within the financial services industry.
 
 
 - Proven track record of success in driving business growth and profitability.
 
 
 - Deep understanding of the Turkish (and ideally Middle East) markets and regulatory environment (ideally network/relationships in place)
 
 
 - Excellent communication, negotiation, and relationship-building skills.
 
 
 - Ability to work effectively in a fast-paced, dynamic environment.
 
 
 - Fluency in English is mandatory (lingua franca). Turkish and Arabic are distinctly advantageous.
 
 
 
</div>

Country Business Lead/Country Manager - Turkey (Antom)

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
 <li>
 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
 </li>
 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

Unilever

<div>
 Unilever is currently hiring for Assistant Supply Chain Finance Manager /Assistant Finance Manager
 
 
 
 Function:
 
 Finance
 
 
 
 Position:
 
 Assistant Supply Chain Finance Manager /Assistant Finance Manager
 
 
 
 Reports to:
 
 B&amp;W Turkey Finance Lead
 
 
 
 Scope:
 
 Turkey &amp; Unica
 
 
 
 Location:
 
 Istanbul, Umraniye
 
 
 
 Terms &amp; Conditions:
 
 Full-time
 
 
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate to gain end to end P&amp;L management experience and excited to take challenges under uncertainties, then is role is just for you.
 
 
 The purpose of this position is providing valuable support to the category business teams in performance management and financial strategy building.
 
 
 The role will partner B&amp;W Turkey business teams. A key role within the Finance and B&amp;W business structure, having a holistic view on all business matters, building strategic action plans.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Ensure accuracy of monthly financial forecast by leading and ensuring a robust Country S&amp;OP
 </li>
 <li>
 Prepare and analyze bottom-up material cost forecasts monthly.
 </li>
 <li>
 Review actuals and forecasts of material prices and prepare prices (Transfer Pirces) for export products.
 </li>
 <li>
 Provide insight and analysis to all relevant stakeholders (Country and BU LT) on monthly results and forecasts.
 </li>
 <li>
 Work with local country Finance Team to ensure cash up process is done in a timely and quality manner.
 </li>
 <li>
 Accountable for the P&amp;L, Movements and Gaps to Business Targets
 </li>
 <li>
 Provides support in financial simulations like Pricing, Savings, Promo Investment, Innovations
 </li>
 <li>
 Deep-dive Risks and Opportunities in Growth and Costs
 </li>
 <li>
 Provide Decision Support and Timely Analysis on High-Value Business Priorities.
 </li>
 <li>
 Annual and Long Term Business Planning
 </li>
 <li>
 Support cross-category team in driving innovations business cases.
 </li>
 <li>
 Prepare Financial presentations and submissions for Local &amp; Global Business Teams
 </li>
 <li>
 Support senior stakeholders by providing detailed cost analysis and insights into cost changes across forecast cycles and between different years.
 </li>
 <li>
 Monthly Financials Presentations to B&amp;W Turkey Business Team.
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 <ul>
 <li>
 3-5 years of relevant experience in finance. Previous FMCG experience is a plus.
 </li>
 <li>
 Strong analytical skills and attention to detail
 </li>
 <li>
 Strong organizational and prioritization skills
 </li>
 <li>
 Ability to work fluidly with ambiguity, and to multi-task
 </li>
 <li>
 Strong engagement, presentation and communication skills
 </li>
 <li>
 Ability to present complex information in a simplified manner
 </li>
 <li>
 Ability to work fluidly with data across systems and reporting tools
 </li>
 <li>
 Experience in driving process simplification and improvements
 </li>
 <li>
 Experience managing a large and complex set of stakeholders
 </li>
 <li>
 Ability to present to and communicate with senior Finance and non-Finance stakeholders
 </li>
 <li>
 Proficiency in Microsoft Excel and SAP is essential.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong professional skills in financial data and analytics.
 </li>
 <li>
 Problem-solving ability, strategic negotiation, and influencing
 </li>
 <li>
 Solid experience in business partnering functions and business leaders
 </li>
 <li>
 Proven and Strong People Management and Stakeholder Management
 </li>
 <li>
 Strong relationship building skills and an ability to engage clearly and effectively with all stakeholders.
 </li>
 <li>
 Fluent English with excellent verbal and written communication skills.
 
 
 </li>
 </ul>
 
 Critical SOL (Standards of Leadership) Behaviors
 
 
 
 <ul>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
 </li>
 <li>
 PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
 </li>
 <li>
 TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Assistant Supply Chain Finance Manager /Assistant Finance Manager

<div><div>Unilever is currently hiring for Assistant Supply Chain Finance Manager /Assistant Finance Manager 
 
Function: Finance 
Position: Assistant Supply Chain Finance Manager /Assistant Finance Manager 
Reports to: B&amp;W Turkey Finance Lead 
Scope: Turkey &amp; Unica 
Location: Istanbul, Umraniye 
Terms &amp; Conditions: Full-time 
 
ABOUT UNILEVER 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
 
JOB PURPOSE 
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate to gain end to end P&amp;L management experience and excited to take challenges under uncertainties, then is role is just for you. 
The purpose of this position is providing valuable support to the category business teams in performance management and financial strategy building. 
The role will partner B&amp;W Turkey business teams. A key role within the Finance and B&amp;W business structure, having a holistic view on all business matters, building strategic action plans. 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE 
<ul><li>Ensure accuracy of monthly financial forecast by leading and ensuring a robust Country S&amp;OP</li><li>Prepare and analyze bottom-up material cost forecasts monthly.</li><li>Review actuals and forecasts of material prices and prepare prices (Transfer Pirces) for export products.</li><li>Provide insight and analysis to all relevant stakeholders (Country and BU LT) on monthly results and forecasts.</li><li>Work with local country Finance Team to ensure cash up process is done in a timely and quality manner.</li><li>Accountable for the P&amp;L, Movements and Gaps to Business Targets</li><li>Provides support in financial simulations like Pricing, Savings, Promo Investment, Innovations</li><li>Deep-dive Risks and Opportunities in Growth and Costs</li><li>Provide Decision Support and Timely Analysis on High-Value Business Priorities.</li><li>Annual and Long Term Business Planning</li><li>Support cross-category team in driving innovations business cases.</li><li>Prepare Financial presentations and submissions for Local &amp; Global Business Teams</li><li>Support senior stakeholders by providing detailed cost analysis and insights into cost changes across forecast cycles and between different years.</li><li>Monthly Financials Presentations to B&amp;W Turkey Business Team.</li></ul> 

WHAT YOU WILL NEED TO SUCCEED 
Experiences &amp; Qualifications 
<ul><li>3-5 years of relevant experience in finance. Previous FMCG experience is a plus.</li><li>Strong analytical skills and attention to detail</li><li>Strong organizational and prioritization skills</li><li>Ability to work fluidly with ambiguity, and to multi-task</li><li>Strong engagement, presentation and communication skills</li><li>Ability to present complex information in a simplified manner</li><li>Ability to work fluidly with data across systems and reporting tools</li><li>Experience in driving process simplification and improvements</li><li>Experience managing a large and complex set of stakeholders</li><li>Ability to present to and communicate with senior Finance and non-Finance stakeholders</li><li>Proficiency in Microsoft Excel and SAP is essential.</li></ul>
Skills 
<ul><li>Strong professional skills in financial data and analytics.</li><li>Problem-solving ability, strategic negotiation, and influencing</li><li>Solid experience in business partnering functions and business leaders</li><li>Proven and Strong People Management and Stakeholder Management</li><li>Strong relationship building skills and an ability to engage clearly and effectively with all stakeholders.</li><li>Fluent English with excellent verbal and written communication skills.</li></ul></div><div>
Critical SOL (Standards of Leadership) Behaviors 
<ul><li>PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.</li><li>PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.</li><li>TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.</li><li>PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li>CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.</li><li>BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.</li></ul> 
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</div> 
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

KONE

<div>As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
 
 
It's time to make a move. Join our flow.
About the Role
The Country Procurement Manager leads and oversees procurement activities within Turkey and Kazakhstan . This position requires close coordination with local business operations and alignment with the Procurement leads of the relevant units. The role focuses on implementing global or area-based procurement strategies, managing supplier selection and negotiations, and driving supplier performance and relationship management. Reporting to the Head of Procurement for the Middle East, Africa, and Turkey, the Country Procurement Manager, this role involves coaching stakeholders on spend optimization and ensuring alignment with broader Procurement objectives and strategies.
Key Responsibilities and Activities:
Leadership and Coordination:
<ul><li>Act as a key counterpart to other business functions in the country.
</li><li>Represent Procurement in cross-functional teams and country management forums.
</li><li>Supervise the Procurement team for the above-specified countries.
</li></ul>Strategic and Operational Management:
<ul><li>Drive the availability, quality, and cost optimization of materials and services.
</li><li>Facilitate cross-functional cost management steering in the country.
</li><li>Address local procurement requirements and align them with area procurement strategies.
</li></ul>Supplier Management:
<ul><li>Act as a contract owner for selected suppliers.
</li><li>Handle escalated supplier issues.
</li><li>Manage supplier selection, tendering, negotiation, and relationship management.
</li></ul>Implementation and Optimization:
<ul><li>Implement global and area category plans at the country level.
</li><li>Coach stakeholders on spend optimization and cost management strategies.
</li></ul>Are you the one?
Educational and Language Requirements:
<ul><li>Bachelor&rsquo;s degree in engineering or a related field.
</li><li>Additional qualifications in Supply Chain Management or Procurement are advantageous.
</li><li>Proficiency in spoken and written English is essential.
</li></ul>Professional and Technical Skills:
<ul><li>Strong supply market knowledge in the relevant area of spending.
</li><li>Proficiency in supplier tendering, negotiation, and contract management.
</li><li>Familiarity with supplier performance, quality management, and relationship management.
</li><li>Knowledge of relevant technologies and systems in procurement.
</li></ul>Experience Requirements:
<ul><li>8&ndash;15 years of experience in procurement and supply chain management.
</li><li>Familiarity with local procurement laws and supplier networks is a plus.
</li><li>Minimum 5 years of leadership or management experience.
</li><li>Experience working in an international/multinational environment is an advantage.
</li></ul>Core Competencies:
<ul><li>Strong people management skills.
</li><li>Effective stakeholder management abilities.
</li><li>Expertise in change management processes.
</li><li>Strategic and analytical mindset for cost optimization.
</li></ul>Are you ready to take on a dynamic leadership role in procurement within a global organization? We encourage you to apply if you meet the qualifications and are passionate about driving cost efficiency and supplier excellence.
Why Join Us?
At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Country Procurement Manager

Explore 1036+ Country business lead country manager turkey antom in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

1036 country business lead country manager turkey antom jobs IN Istanbul Turkey

Country Business Lead/Country Manager - Turkey (Antom)

Country Operations Manager

Country Operations Manager

Assistant Supply Chain Finance Manager /Assistant Finance Manager

Assistant Supply Chain Finance Manager /Assistant Finance Manager

Assistant Supply Chain Finance Manager /Assistant Finance Manager

Country Procurement Manager