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accounts and admin assistant

credit admin kyc onboarding specialist

GSSTech Group

<div>In accordance with UAE and international Anti-Money Laundering Requirements, banks are obliged to perform Know-Your-Client ('KYC') reviews on all clients.
Accordingly, to review / analyse, screen the existing customer base, conduct customer due diligence (CDD), enhanced due diligence (EDD) where applicable, ensure it is fit for purpose and meets international best practice standards &amp; banks policies.
Requirements
KYC Remediation<ul>
<li>
Review the customer cases submitted by business for screening hit dispositioning
</li><li>Perform screening on customer, CP and company as per the bank procedural guidelines
</li><li>Review, escalate and mitigate the screening hits (true &amp; potential)
</li><li>Collect &amp; review all relevant documentation and details required as per the gap analysis
</li><li>Fill in all relevant fields on the KYC template/ excel for data remediation
</li><li>Perform SDD or EDD as per the customer risk rating
</li><li>Analyse the appropriateness of data received and submit to KYC R&amp;C for review
</li><li>Resolve all queries raised by KYC R&amp;C checker and complete the remediation process by receiving KYC R&amp;C approval
</li><li>Raise BPMS requests to have T24 updated post R&amp;C approval on remediation
</li><li>Managing the workflow and timely submission to R&amp;C Team
</li></ul><h3 class="jobSectionHeader">Key Skills</h3><ul>
<li>Support the KYC teams to update KYC details for remediation
</li><li>Support Team Leader assisting with projects/deliverable to meet deadlines
</li></ul><h3 class="jobSectionHeader">Requirements</h3><ul>
<li>2 to 3 years of banking experience
</li><li>CAMS certified</li></ul></div>

Credit Admin - KYC Onboarding (Specialist)

First Abu Dhabi Bank

<div>Company Description 
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together. 
Job Description 
In alignment with UAE and international Anti-Money Laundering (AML) regulations, First Abu Dhabi Bank (FAB) is required to conduct Know-Your-Client (KYC) reviews for all new clients and perform periodic reviews for existing ones.
The AVP &ndash; International will lead and manage the newly established Asia KYC Outsourcing Hub based in the UAE, covering jurisdictions including Singapore, Labuan, Hong Kong, and China. This centralized team will be responsible for executing the &ldquo;Maker/Analyst&rdquo; and &ldquo;Checker&rdquo; functions for onboarding Corporate, FI, and NBFI clients, across new onboarding, trigger events, and periodic reviews.
The AVP will ensure that all documentary evidence complies with internal policy standards and regulatory expectations, while enforcing adherence to Group KYC guidelines across the four jurisdictions. This role is pivotal in maintaining consistency, quality, and governance in client onboarding processes, and supports FAB&rsquo;s broader Target Operating Model and outsourcing strategy.
KYC Operations Management<ul><li><ul><li>
Oversee end-to-end execution of KYC onboarding, trigger event reviews, and periodic reviews, ensuring adherence to Group KYC standards and jurisdictional regulatory requirements.</li><li>
Lead and manage the KYC Outsourcing Hub for Asia and UAE, ensuring compliance with local and international standards.</li><li>
Supervise centralized &ldquo;Maker/Analyst&rdquo; and &ldquo;Checker&rdquo; functions, ensuring quality, accuracy, and timely delivery.</li><li>
Monitor workload distribution across local and offshore teams for optimal resource utilization.</li><li>
Collaborate with regional teams to align with global KYC policies and procedures.</li><li>
Provide expert guidance on KYC requirements specific to Asian markets, including regulatory updates and best practices.</li><li>
Conduct regular reviews and audits to identify process improvements and implement corrective actions.</li><li><ul><li>
Build and maintain strong relationships with key stakeholders, including regulators, clients, and internal teams.</li><li>
Leadership &amp; Strategic Oversight</li></ul></li><li><ul><li>
Establish and lead the UAE-based KYC Outsourcing Hub in line with FAB&rsquo;s Target Operating Model (TOM) and outsourcing strategy.</li><li>
Define and implement the operational framework for onboarding Corporate, FI, and NBFI clients across Asia.</li><li>
Drive continuous improvement and innovation in KYC processes through automation and best practices.</li><li>
Risk &amp; Compliance Governance</li></ul></li><li><ul><li>
Ensure all onboarding activities comply with FAB jurisdictional regulations and international AML/CFT standards.</li><li>
Identify and mitigate risks related to client due diligence, documentation gaps, and regulatory breaches.</li><li>
Act as the first line of defense (FLOD) for KYC governance, ensuring robust controls and audit readiness.</li><li>
Stakeholder Engagement</li></ul></li><li><ul><li>
Serve as the primary liaison between the KYC Hub and key stakeholders including Relationship Managers, Compliance, Legal, and Operations.</li><li>
Facilitate cross-functional collaboration to resolve onboarding issues and enhance client experience.</li><li>
Represent the KYC Hub in governance forums and strategic planning sessions.</li><li>
People Management &amp; Development</li></ul></li><li><ul><li>
Build and mentor a high-performing team, fostering a culture of accountability, collaboration, and continuous learning.</li><li>
Conduct regular performance reviews, provide coaching, and support career development plans.</li><li>
Promote knowledge sharing and cross-training to build resilience and flexibility within the team.</li><li>
Act as a role model to direct and indirect reports to drive adherence to organisational values and ethics and foster a value driven culture within the bank.</li><li>
Reporting &amp; MI</li></ul></li><li><ul><li>
Oversee the preparation and delivery of Management Information (MI) reports on onboarding volumes, turnaround times (TATs), and quality metrics.</li><li>
Track key performance indicators (KPIs) and service level agreements (SLAs), initiating corrective actions where needed.</li><li>
Provide insights and recommendations to senior management for strategic decision-making.</li><li>
Technology &amp; Process Enhancement</li></ul></li><li><ul><li>
Collaborate with IT and transformation teams to enhance KYC systems (e.g., FeneX) and workflows.</li><li>
Support the implementation of digital tools and automation to streamline onboarding and reduce manual effort.</li><li>
Ensure system configurations and data capture align with regulatory and business requirements.</li></ul></li></ul></li></ul> 

Additional Information 
Minimum Qualification<ul><li>
Bachelor&rsquo;s degree or higher in management, banking, finance, preferably with certification in compliance, KYC/AML/CFT, financial crime or risk management</li></ul>
Minimum Experience<ul><li>
Minimum of 7 years of experience in KYC, compliance, or a related field, with a focus on Asia.</li><li>
In-depth knowledge of KYC regulations and requirements in Asian markets.</li><li>
Strong leadership and management skills, with the ability to lead a diverse team.</li><li>
Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.</li><li>
Proven track record of successfully managing KYC processes and projects in Asia.</li></ul>
Ability to work in a fast-paced and dynamic environment, with a strong attention to detail.</div>

AVP-International- KYC Outsourcing Hub (Emiratized Role)

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Abu Dhabi, Retail Banking

ATHGADLANG

Job SummaryThe Accounts Payables Specialist is responsible for the full cycle of supplier invoice processing, payments and reconciliation of vendor accounts to ensure accurate, timely and compliant payments in line with company policies and UAE regulatory requirements. This role will collaborate closely with Procurement, Receiving, Projects, and other internal stakeholders to ensure proper approvals and coding.Key Responsibilities<ul><li>Process supplier invoices from receipt to payment: validate for accuracy, completeness, correct cost centre/GL coding, and approval in accordance with delegation of authority.</li><li>Match purchase orders (POs), delivery receipts/GRNs (if applicable) and invoices; follow up on discrepancies.</li><li>Enter invoices into the ERP/accounting system and manage payment runs (cheque, bank transfer, local or foreign currency).</li><li>Maintain vendor master data: create &amp; update vendor records, verify bank account details and compliance with KYC/AML requirements.</li><li>Reconcile vendor statements to sub-ledger and GL; investigate and resolve outstanding items, credit memos, disputes or aging invoices.</li><li>Perform month-end closing tasks related to payables: accruals, prepaid expense transfers, outstanding invoice review, reporting.</li><li>Respond to vendor queries regarding payment status, remittances, credit notes or supplier statements.</li><li>Ensure all payments are processed in a timely manner and vendors are paid within agreed terms; monitor ageing and escalation of overdue items.</li><li>Maintain and file supporting documentation (invoices, approvals, GRNs, payment advices) in compliance with audit and regulatory requirements.</li><li>Support audit activities: provide schedules, documentation, explanations for internal/external auditors.</li><li>Liaise with internal stakeholders (Procurement, Projects, Operations, Receiving) to clarify invoice issues, ensure correct approvals and control cost centres.</li><li>Identify opportunities to improve AP processes (automation, batching, workflow improvements, cost/time savings).</li><li>Adhere to UAE VAT/Tax regulations as relevant to payables (e.g., verify tax invoices, ensure correct VAT treatment).</li><li>Ensure compliance with internal policies, procedures, delegations of authority and external regulatory requirements (local UAE laws).</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance or related discipline (or equivalent).</li><li>Experience: typically 2&ndash;5 years in accounts payable, accountant or finance role (adjust level based on seniority). For more senior roles, 5+ years or supervisory experience may be required.</li><li>Strong proficiency in MS Excel (data filtering, pivot tables, v-lookups), and good familiarity with ERP/accounting systems (e.g., Oracle, SAP, NetSuite) in the UAE or multinational environment.</li><li>Excellent attention to detail, proactive, highly organised and able to meet deadlines.</li><li>Good verbal and written communication skills in English; Arabic language ability is a plus (depending on vendor base).</li><li>Strong vendor-relationship skills, ability to follow up, resolve queries/disputes diplomatically and professionally.</li><li>Ability to work with large volumes of invoices, payment runs and multiple stakeholders in a fast-paced environment.</li><li>Understanding of UAE VAT/tax implications on vendor invoices and payments (preferred).</li><li>Ability to adhere to confidentiality, accounting ethics and integrity in handling payment sensitive data.</li></ul>Preferred Qualifications<ul><li>Experience in a multi-entity or shared services environment.</li><li>Prior exposure to ERP implementation or process automation (e.g., OCR for invoices, RPA).</li><li>Familiarity with U.A.E. accounting standards, local banking/payment procedures and vendor compliance requirements.</li><li>Professional accounting qualification (e.g., CPA, ACCA) is a plus.</li></ul>Job Types: Full-time, Contract

Accountant - Payables

iTech Engineering Consultancy

<div>
 
 Job Title: HR &amp; Admin Assistant
 
 
 
 
 Reports to: HR &amp; Admin Manager
 
 
 
 
 Job Description Summary
 
 
 
 The HR &amp; Admin Assistant works under the supervision of the Admin and HR Manager to perform a variety of administrative and HR tasks.
 
 
 
 General Responsibilities
 
 
 
 <ul>
 <li>
 Front Desk office and general office support
 </li>
 <li>
 Greet guests and provide them with superb customer service
 </li>
 <li>
 Answer all client questions and incoming calls
 </li>
 <li>
 Redirect phone calls to the appropriate department and takedown messages
 </li>
 <li>
 Document controlling, filing, scanning, copying, binding, and record management (both electronic and hard copy)
 </li>
 <li>
 Book and maintain schedules, meetings, and travel arrangements, if required Write and distribute email, correspondence memos, letters, faxes, and forms
 </li>
 <li>
 Maintain relevant databases when necessary
 </li>
 <li>
 Assist the HR &amp; Admin Manager with daily tasks
 </li>
 <li>
 Liaise with PRO for daily tasks
 </li>
 <li>
 Handle work permit, visa processing documents and applications in coordination with the PRO
 </li>
 <li>
 Point of contact for Etisalat, ADDC, Du, etc.
 </li>
 <li>
 Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders supplies.
 </li>
 <li>
 Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and purchasing new equipment when needed.
 </li>
 <li>
 Monitor and maintain the offices cleanliness and etiquette.
 </li>
 <li>
 Execute tasks and provide continuous support to HR &amp; Admin Manager
 </li>
 <li>
 Prepare the monthly timesheet for payroll purpose
 </li>
 <li>
 Ensure the Trade licenses, Establishment Cards, Tenancy Contracts, Vehicle registrations and company insurances renewal without incurring fines
 </li>
 <li>
 Support HR Department in recruitment and interview arrangements
 </li>
 <li>
 Support the recruitment process of the company by positing vacancies, collecting CVs and conducting screening interviews
 </li>
 <li>
 Maintain CV database of the company
 </li>
 <li>
 Employee documents filing and record update.
 </li>
 <li>
 Support HR Department in Employee Onboarding and Exit formalities
 </li>
 <li>
 Any other duties commensurate with the accountabilities of the post.
 
 
 
 </li>
 </ul>
 
 Minimum Skills Or Experience Required
 
 
 
 <ul>
 <li>
 Effective written and verbal English language communication skills, Arabic would be a plus.
 </li>
 <li>
 Good knowledge of HR Practices
 </li>
 <li>
 Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results.
 </li>
 <li>
 Ability to multitask.
 </li>
 <li>
 Strong knowledge of Google Suite, MS Office programs, and other governmental e-portals.
 </li>
 <li>
 Minimum 3 years in an HR/Admin/Document controlling/Coordinating role, or equivalent.
 </li>
 <li>
 Collaborate easily with the Executive Team, Line Manager, and employees
 
 </li>
 </ul>
</div>

HR & Admin Assistant

C D General Trading LLC

Job Title: HR &amp; Admin AssistantReports to: HR Manager / Admin Manager / Department HeadEmployment Type: [Full-time / Part-time / Contract]Job Summary:The HR &amp; Admin Assistant supports the Human Resources and Administrative departments in carrying out a wide range of duties, including recruitment, onboarding, employee record management, office administration, and ensuring company policies are effectively implemented. The role requires a high level of discretion, strong organizational skills, and attention to detail.Key Responsibilities:Human Resources Support:Assist in recruitment processes, including posting job ads, scheduling interviews, and screening candidates.Coordinate onboarding and induction programs for new hires.Maintain accurate and up-to-date employee records (both digital and physical).Assist in organizing training and development programs.Support payroll preparation by providing relevant employee information (e.g., absences, bonuses, leaves).Help ensure HR policies and procedures are followed.Assist in employee engagement activities and internal communications.Maintain confidentiality of sensitive HR data.Administrative Support:Manage day-to-day administrative tasks such as filing, copying, and scanning documents.Handle incoming calls, emails, and correspondence.Maintain office supplies inventory and place orders as needed.Assist in scheduling meetings, preparing agendas, and taking meeting minutes.Support facility and equipment maintenance coordination.Help organize company events and meetings.Ensure the office environment is clean, organized, and welcoming.Qualifications &amp; Requirements:High School/Diploma or related field preferred.1&ndash;2 years of relevant experience in HR and/or administrative roles.Familiarity with HR software and MS Office (Word, Excel, PowerPoint, Outlook).Strong interpersonal and communication skills.High attention to detail and organizational skills.Ability to handle sensitive information with discretion.Ability to multitask and prioritize effectively.Key Competencies:Professionalism and confidentialityTeam collaborationTime managementProblem-solvingFlexibility and adaptabilityInitiative and proactivenessWorking Conditions:Office-based role with standard working hours [mention if flexible or shift-based].May require occasional overtime or weekend support depending on company needs.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Can you join immediately ?</li><li>Are you willing to work with alcoholic beverages ?</li><li>Do you have picture in your CV ? If No please don't apply</li></ul>

MAP Vision General Contracting L L C

Job Opening: Onsite HR &amp; Admin OfficerLocation: Offshore Project &ndash; Abu Dhabi, UAE Industry: Contracting Salary: AED 3,000 &ndash; 4,500 (based on experience) Availability: Ready to Join Immediately Work Location: Willing to Relocate to Offshore Sites Based on Project RequirementsJob Summary:We are seeking a proactive and experienced Offshore HR &amp; Admin Officer to manage human resource and administrative operations at our offshore project sites. The role requires excellent coordination with clients, contractors, and project management teams to ensure smooth HR processes, workforce management, and employee welfare in compliance with UAE Labour Law and company policies.Key Responsibilities:<ul><li>Coordinate mobilization and demobilization of project personnel, ensuring all offshore passes, safety trainings, and medicals are valid.</li><li>Conduct onboarding and induction for new joiners at offshore sites.</li><li>Maintain accurate attendance, rotation schedules, and timesheets for payroll.</li><li>Act as the primary HR contact between offshore site, client, contractor, and Head Office.</li><li>Coordinate with client or main contractor representatives for manpower reports, gate passes, and compliance documentation.</li><li>Handle employee relations, grievances, and welfare matters onboard.</li><li>Manage administrative tasks, including accommodation, logistics, meals, and petty cash.</li><li>Ensure compliance with UAE Labour Law, ADNOC standards, and company policies.</li><li>Prepare and submit weekly HR &amp; admin reports to Head Office and Project Management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 2&ndash;4 years of UAE Onsite HR &amp; Admin experience</li><li>Strong knowledge of UAE Labour Law and offshore HR procedures.(Preferred)</li><li>Excellent coordination and communication skills with clients, contractors, and site management.</li><li>Proficient in MS Office, HRMS, or timekeeping systems.</li><li>Ready to join immediately and relocate to offshore sites as required.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: Remote

Onsite HR & Admin Officer

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