credit and collections manager

Future tyres

Oversees a company's accounts receivable, developing strategies to recover outstanding debts while maintaining customer relationships, managing a team of collectors, ensuring legal compliance, and reporting on performance.Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment. They also observe and review the interactions of staff members with clients to ensure that collections are done according to company policies and regulations.Collections Manager Responsibilities:<ul><li>Overseeing staff members and ensuring the accurate and timely invoicing of customers.</li><li>Setting payment collection goals and targets for the department.</li><li>Creating and implementing a strategy to improve the collection of outstanding credit.</li><li>Implementing collection policies and procedures to avoid excessive outstanding credit.</li><li>Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.</li><li>Implementing deadlines for invoicing and payment collection.</li><li>Negotiating with customers in cases when nonpayment occurs.</li><li>Preparing monthly feedback reports on payment collections.</li><li>Remaining informed of any legislative procedural training regarding debt collection.</li><li>Training and mentoring of staff members in the collections department.</li><li>Experience in developing training programs for staff.</li><li>Bachelor's degree in finance, business administration, or a related field.</li><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and time management skills.</li><li>Detail-oriented with strong numerical skills.</li><li>Ability to handle sensitive information with confidentiality.</li></ul>Collections Manager Requirements:<ul><li>Bachelor&rsquo;s degree in finance, accounting, or a related field.</li><li>3&ndash;5 year&rsquo;s experience as a collections manager.</li><li>Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.</li><li>The ability to work accurately and independently.</li><li>Good verbal and written communication skills.</li><li>Excellent analytical skills and an eye for detail.</li><li>Outstanding leadership and managerial skills.</li><li>Strong time and people management skills.</li><li>Ability to work to strict deadlines.</li><li>Knowledge of collection laws and regulations</li><li>Excellent communication, negotiation, and problem-solving skills</li><li>Able to work independently and manage multiple tasks</li><li>Strong organizational and time management skills</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic and English (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Collection Manager

<div>
 
 Function Summary
 
 
 The Collections Manager is responsible for leading and managing the receivables and collections function within the finance division, with a strong focus on timely recovery of outstanding payments and minimization of credit risk particularly related to real‑estate sales, client contractual obligations, and installment plans. This role ensures efficient collection strategies, fosters positive customer relationships, optimizes cash flow, and supervises the collections team while ensuring compliance with company policies and regulatory requirements.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Develop and implement strategic collection plans and policies that align with company objectives and real‑estate payment structures.
 </li>
 <li>
 Oversee the follow‑up of outstanding receivables, installment payments, and agreements to reduce overdue balances.
 </li>
 <li>
 Coordinate with Sales, Legal, and Finance teams to resolve payment disputes, clarify contract terms, and ensure effective debt recovery.
 </li>
 <li>
 Review aging reports and performance dashboards, analyze data trends, and recommend actions to improve collections efficiency.
 </li>
 <li>
 Ensure compliance with company policies, accounting standards, and relevant legal guidelines affecting collections.
 </li>
 <li>
 Prepare and present regular reports on collections performance, risks, and recovery outcomes to the Financial Controller.
 </li>
 <li>
 Implement improvements and process automation to enhance operational efficiency and reduce manual effort.
 </li>
 <li>
 Maintain positive customer relationships by representing the company professionally during negotiations and dispute solutions.
 </li>
 <li>
 Lead, mentor, and manage the collections team to achieve collection targets and performance indicators.
 </li>
 </ul>
 
 
 
 
 Key Performance Indicators (KPIs):
 
 <ul>
 <li>
 Collections Efficiency: Achieve or exceed receivable collection targets within set timeframes.
 </li>
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 Receivables Aging: Reduce overdue balance levels per agreed targets.
 </li>
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 Cash Flow Contribution: Improve cash flow stability through timely payment recoveries.
 </li>
 <li>
 Dispute Resolution: Reduce dispute escalation and settlement times.
 </li>
 <li>
 Operational Effectiveness: Enhance collection processes, including automation and reporting improvements.
 </li>
 </ul>
 
 
 
 
 Knowledge, Skills, and Competencies:
 
 
 
 - Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field.
 </li>
 <li>
 Professional certification (CPA, CMA, ACCA) is preferred.
 </li>
 </ul>
 
 
 - Previous Experience:
 
 
 <ul>
 <li>
 10-15 years of experience in collections or accounts receivable management.
 </li>
 </ul>
 
 
 - Special requirements:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent negotiation, communication, and customer‑focused skills.
 </li>
 <li>
 Analytical ability to monitor performance and identify collection risks.
 </li>
 <li>
 High attention to detail, governance, compliance mindset, and problem‑solving ability.
 </li>
 </ul>
 
 
</div>

Collections Manager

Matrix Business Services India Pvt. Ltd

Job Title : Assistant Manager - Accounts ReceivableQualification : B.Com/M.Com/ CA Inter/ CMA &ndash; InterLocation : ChennaiExperience : 5-8 yrsJob SummaryThe Accounts Receivable Executive will be responsible for end-to-end management of the accounts receivable function, including billing, collections, customer follow-up, reconciliation, and reporting. The role requires strong communication skills, the ability to interact with customers across regions, and high proficiency in accounting systems and Excel-based reporting.Key ResponsibilitiesAccounts Receivable Operations<ul><li>Manage end-to-end Accounts Receivable processes, including invoice generation, posting, and accounting.</li><li>Conduct regular AR follow-ups with customers to ensure timely collection of outstanding dues.</li><li>Monitor, track, and report unbilled revenue and ensure timely billing in coordination with internal stakeholders.</li><li>Maintain and review ageing reports; proactively follow up on overdue receivables.</li><li>Ensure accurate application of receipts and resolve short payments, deductions, and disputes.</li><li>Perform customer ledger reconciliation and resolve variances on a periodic basis.</li></ul>Collections &amp; Customer Coordination<ul><li>Handle collections through effective communication via calls, emails, and meetings with customers.</li><li>Coordinate with sales, operations, and customer service teams to resolve billing and payment-related issues.</li><li>Escalate long-pending or high-risk receivables with appropriate analysis and recommendations.</li><li>Maintain professional relationships with customers to support smooth payment cycles.</li></ul>Accounting &amp; Systems<ul><li>Record AR transactions accurately in Tally, Oracle, or other ERP systems.</li><li>Ensure compliance with internal controls, accounting standards, and company policies.</li><li>Support month-end and year-end closing activities related to receivables.</li><li>Assist auditors by providing required AR schedules, confirmations, and documentation.</li></ul>Reporting &amp; MIS<ul><li>Prepare and maintain MIS reports related to AR ageing, collections, unbilled revenue, and overdue analysis.</li><li>Use advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, Power Query, formulas) for data analysis and reporting.</li><li>Provide insights on collection efficiency, debtor days, and risk exposure.</li></ul>Required Skills &amp; CompetenciesTechnical Skills<ul><li>Strong working knowledge of Accounts Receivable processes and collections.</li><li>Hands-on experience with Tally, Oracle, or similar ERP systems.</li><li>Excellent proficiency in MS Excel, including advanced functions and data analysis.</li><li>Good understanding of invoicing, GST/commercial terms, and reconciliations.</li></ul>Communication &amp; Interpersonal Skills<ul><li>Excellent verbal and written communication skills.</li><li>Multilingual abilities with the capability to communicate effectively with diverse customers and stakeholders.</li><li>Strong negotiation and follow-up skills to ensure timely collections.</li><li>Professional email drafting and documentation skills.</li><li>High attention to detail and accuracy.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work independently and manage multiple accounts.</li><li>Time management skills with the ability to meet deadlines.</li><li>Ethical approach and adherence to confidentiality.</li></ul>Job Types: Full-time, PermanentPay: ₹40,000.00 - ₹50,000.00 per monthWork Location: In person

Assistant Manager - Accounts Receivable

YES BANK

<div>
 
 SECTION II: ROLE SUMMARY
 
 
 
 The role holder will be responsible to handle an entire region for collections. The role holder will also be responsible for identifying and developing measurement standards for improvement of performance and professional effectiveness of collections team in region.
 
 
 
 SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
 
 
 
 
 Strategic/ Managerial Responsibilities
 
 
 
 <ul>
 <li>
 Develops and implements strategic plans in line with the division&rsquo;s objectives.
 </li>
 <li>
 Supports the development of the workforce plan for the division by providing inputs on own department&rsquo;s workforce forecasts.
 </li>
 <li>
 Manages and controls the operating framework for the department, provides guidance and support, ensures implementation and review of work processes in order to achieve high performance standards and continuous improvement.
 </li>
 <li>
 Plans to ensure end goals are met and NCL is maintained/ achieved as per requirement.
 </li>
 <li>
 Ensures NPA&rsquo;s of the region are kept at minimum trigger levels.
 </li>
 <li>
 Overlooks and manages complete overview of Agency Management
 </li>
 <li>
 Conducts personal visits to high value cases which could not be handled through normal collections channels
 
 
 </li>
 </ul>
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Constructively maximizes returns on each pool and focus on lower delivering cuts
 </li>
 <li>
 Works in close collaboration with Business and support team for speedy Redressal of all issues.
 </li>
 <li>
 The incumbent will be responsible to work closely with legal counsel, various levels of management on sensitive collection situations
 </li>
 <li>
 Gathers information about competitor policies and defining suitable collection policy&amp; trigger mechanism for catering to target customer from a regional perspective.
 
 
 </li>
 </ul>
 
 People Management Or Self-Management Responsibilities
 
 
 
 <ul>
 <li>
 Develops a continuous talent pipeline for key roles in the department and provides mentoring for high potential talent in the team.
 </li>
 <li>
 Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department.
 </li>
 <li>
 Develops talent within the department by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
 
 
 </li>
 </ul>
 
 Risk And Internal Control Responsibilities
 
 
 
 <ul>
 <li>
 Ensures vendors, in-house staff and processes in the region is compliant from Audit perspective as well as guidelines laid down as per company policy.
 </li>
 <li>
 Periodically review, identify and take necessary action steps to reduce risks associated with any internal/ external processes.
 
 
 </li>
 </ul>
 
 SECTION IV: KEY INTERACTIONS
 
</div>

Area Manager Product and Portfolio

Harnham - Data & Analytics Recruitment

COLLECTIONS STRATEGY MANAGER LONDON- HYBRID UP TO £100,000 This fast-growing FinTech is on the hunt for a Collections Strategy Manager to help shape how they engage with customers and recover debt THE ROLE As Collections Strategy Manager, you'll sit at the heart of commercial decision-making - bridging credit risk, data, and operations. You'll be responsible for designing, testing, and implementing collections and recoveries strategies that balance performance with customer experience. You'll work closely with data scientists, product managers, and credit teams to: <ul> <li>Build, monitor, and evolve collections strategies and segmentation models</li><li>Use data and MI to identify performance trends and improvement opportunities</li><li>Develop and test new contact strategies across digital and traditional channels</li><li>Partner with analytics and engineering teams to enhance automation and decisioning tools</li><li>Support regulatory compliance (CONC, FCA) while driving commercial outcomes</li></ul> REQUIREMENTS <ul> <li>Proven experience in collections or recoveries strategy (ideally in consumer lending, auto finance, or FinTech)</li><li>Strong understanding of credit risk lifecycle and performance metrics</li><li>Proficiency with SQL / SAS / Python (hands-on analysis experience)</li></ul>

Collections Strategy Manager

AWS DISTRIBUTION

Job SummaryWe are seeking an experienced Receivable Manager &ndash; GCC to oversee and manage the Accounts Receivable (AR) function across GCC countries. The ideal candidate must have strong SAP experience and a deep understanding of receivables, credit control, collections and customer reconciliation in a multi-country environment.Key Responsibilities<ul><li>Manage end-to-end Accounts Receivable operations for GCC entities</li><li>Oversee customer billing, invoicing, collections, and cash application</li><li>Ensure timely collection of receivables and reduce DSO</li><li>Monitor and manage credit limits and customer credit risk</li><li>Handle customer reconciliations, dispute resolution, and follow-ups</li><li>Prepare and review aging reports, AR dashboards, and MIS reports</li><li>Ensure accurate posting and reporting in SAP (FI-AR module mandatory)</li><li>Coordinate with Sales, Customer Service, and Finance teams to resolve issues</li><li>Ensure compliance with company policies, internal controls, and audit requirements</li><li>Support month-end and year-end closing activities</li><li>Lead, train, and manage the AR/collections team (if applicable)</li></ul>Mandatory Requirements<ul><li>Strong hands-on experience in SAP (FI &ndash; Accounts Receivable)</li><li>Minimum 5&ndash;8 years of experience in Accounts Receivable / Credit Control</li><li>Prior experience managing receivables in the GCC region</li><li>Good knowledge of VAT regulations in GCC countries</li><li>Experience working in a multi-entity / multi-currency environment</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or Commerce</li><li>Professional qualification such as CA / CPA / ACCA (preferred)</li><li>Experience in shared services or regional finance roles</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary ?</li><li>What is your Expected Salary </li><li>What is your Nationality ?</li><li>How Many Days of Notice Period ?</li><li>What is your Visa Status ?</li><li>How Many Years of UAE Experience you Have</li><li>How Many years of Total Experience </li><li>Do you have experience with SAP ?</li></ul>

Accounts Receivable Manager GCC

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

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