credit control manager

Rapid Access

The Role
<br><b>MAIN PURPOSE OF JOB:</b> The Credit Officer will be managing and organising the collections as well helping to resolve any disputes according to the Rapid Access credit control policy. Reporting into the Credit Control Manager, the Credit Officer will be part of a team responsible for credit and collection across the assigned geographical region. They will ensure the timely collection of receivables from invoice submission when the first bills become due to payment. The Credit Officer will be responsible for the timely collection of accounts receivable including analysing delinquent account balances and determining the appropriate plan of action to successfully resolve overdue customer debt and minimise outstanding receivables. KEY RESPONSIBILITIES: Account Management • Work with the Senior Credit Controllers to manage a portfolio of customer accounts Cash Collection • Visit customers to organise cash collection in order to meet cash collection targets • Inform customers of overdue accounts and amount currently owed • Follow up on and track all overdue customer accounts through regular collection reminder phone calls and written collection communication • Discuss with customers to determine reasons for overdue payments • Record customer commitment to repay debt Reconciliations • Ensure that invoices are correct and issued and on time to customers • Ensure collection is correct and made as per the agreed payment terms and credit limits • Support the ongoing reconciliation between customer requests for credits and our own engineering records • Reconcile customer accounts with customer statements • Appropriately entering and allocating all cash receipts into the Finance system Reporting • Maintaining detailed records of all collection activity • Provide a weekly forecast of expected cash collections for the Senior Credit Controllers to review • Report on changes from earlier cash collection forecasts Escalations • Feedback on company issues, market issues, credit control and customer service issues • Escalate the default customer accounts to the Senior Credit Controllers if necessary Other • Daily banking and processing received cheques and cash • Participate in and suggest continuous process improvement ideas • Follow up on customer queries • Appropriately issue credit notes on timely basis • Responsible for understanding and practicing appropriate safety procedures as follows: o Act as safely at work as you would elsewhere, if not more so o Use the tools available to you to maintain a safe environment o Participate in the safety training programme to educate yourself on hazards, safety practices, and rules o Communicate about unsafe practices and conditions o Always follow safety rules and regulations
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Requirements
<br><b>QUALIFICATION AND EXPERIENCE REQUIREMENTS:</b> The chosen candidate will meet ALL the essential criteria below: ESSENTIAL • High school diploma or above • Previous experience in a credit or cash collections role • Ability to analyse and interpret large amounts of numerical information • Ability to deal with customers of the public on a daily basis • Hold a current full and clean driving licence • Working knowledge of Microsoft Office Suites Word and Excel • Computer literate – Word and Excel • Good standard of written and spoken English language skills DESIRABLE • Fluent written and spoken Arabic language skills • Ideally have good knowledge of the local area
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About the company
<br>Established in 1996, Rapid Access is the market leader for powered access solutions in the Middle East and part of world's 3rd largest rental company, Loxam Group. We hold the largest and most diverse selection of access equipment in the GCC ensuring availability and the right equipment for every application. In addition to equipment hire and sale, we offer working at height consultancy, training and a unique range of material handling attachments and safety systems which increase the efficiency and safety of working at height.

Credit Controller

CMA CGM

ID: 573880
<br><br>
<b>Location:</b><br>
Abu Dhabi, AE
<br><br>
Credit Management Manager
<br><br>
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
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Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
<br>Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
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Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
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MISSION AND RESPONSABILITIES
<br><br>
As Credit Manager in the Dubai Regional office, your role is to set and monitor collection objectives for the Group's agencies/subsidiaries.
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You control the formalization of reporting concerning the level of performance of current customer management (performance indicators such as delay, DSO, etc.). You are in charge of ensuring Portfolio’s DSO and overdue ratio remain respectively below 30 days and 15%.
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You liaise with Regional Credit Managers, Global Accounts and Customer service teams on Global Accounts’ collection matters and identify / anticipate potential risks of credit losses and ensure that corrective actions are implemented.
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You ensure the optimization of information media and communication with other relevant directorates and departments (risk level, disputes, blocking and unblocking, etc.).
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In coordination with Financial Control, as well as D&D Departments, you ensure aging balances’ tidiness by following up on write-off and D&D discounts’ processes.
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You are also in charge of the follow up on D&D collection, approval of the D&D proposed Benchmark, and within authority Matrix D&D waivers. You supervise the D&D filling within LARA, Company Website and FMC.
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You ensure suspension rules are enforced.
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You review, approve, or recommend credit terms according to group’s Approval Matrix.
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You visit key and/or problematic accounts along with the commercial team.
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As a manager, you are also responsible of the coordination and management of your team.
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SKILLS AND QUALIFICATIONS
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Minimum 5 years work experience in collection, agency finance or control function with a good knowledge of the business.
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Team player
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Ability to partner with agencies’ GM and CFOs to set collection objectives and limits
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Extensive knowledge of all aspect of Collections analytics and operations
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Demonstrate capability to follow legal action with in-house and external legal counsels
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Autonomous and able to work with overseas stakeholder (Regional teammates, Service Canters etc.)
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Proactive and comfortable making decisions under high pressure
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Leadership & Strong communication skills.
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Detail oriented and maintains the highest productivity and quality levels
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Come along on CMA CGM’s adventure !

Credit Management Manager

<div><div><div><p>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.</p>
</div></div><div><div><div><div><p>Job Req Number: 108633<br>
Time Type: Full Time</p><p></p><p><br>
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160,000 dedicated employees and presence in 90 countries.</p><br>
<p></p>
<p>
The Supervisor Credit Control is responsible for overseeing the credit control team, ensuring timely collection of outstanding debts, and maintaining healthy cash flow. It is essential to manage customer accounts, proactively resolve disputes, and implement credit control policies. You will coordinate the debts of our existing customers by collecting the overdue amounts, escalate internally and externally, decide whether to allow credit to a debtor and resolving non-paid invoices. Ensure payment is received promptly and efficiently. Credit Controller role is critical position that directly contributes to an organization&rsquo;s liquidity.</p><br>
<p></p>
<p><b>
Reporting Line:
</b></p><p>Report to: Assistant Manager - Credit Control Dubai</p>
<p>
Role: Individual contributor</p>
<p>
Direct subordinates: None</p><br>
<p></p>
<p><b>
Detailed Responsibilities:</b><b>
</b></p><ul><li>Supervise and lead a team of credit control officers</li>
<li>Monitor and manage customer accounts, ensuring timely payments , follow up overdue invoices by telephone, email &amp; letter within agreed timescales.</li>
<li>Handle disputed Invoices and negotiate to bring payment within the agreed terms.</li>
<li>Respond promptly and completely to both client and internal enquiries about errors in Invoicing ,payments, SOA and thus ensure customers to pay on time.</li>
<li>Keep close liaison between the Customer and the sales/Customer service department/ Operations so that credit issues are resolved smoothly.</li>
<li>Maintain accurate records of all payment follow up activities.</li>
<li>Regularly contacting customers to ensure all relevant debts are managed as necessary.</li>
<li>Checking customer's credit situation and Setting up the terms and conditions of the receivable balances. Conduct credit checks and risk assessments on new customers</li>
<li>Ensuring for credit and collection policies and procedures are followed as per the DSV guidelines.</li>
<li>Follow the DSV dunning procedures closely whenever a customer defaults the credit agreement.</li>
<li>Evaluate the Credit limit weekly and update the revised limits based on evaluation and approval.</li>
<li>Review the validity of the legal documents such as trade license and tax certificates and request for the renewed licenses as and when they expire.</li>
<li>Monitoring closely the customer outstanding balances to ensure a reduction in DSO.</li>
<li>Reconcile the account balances every month and prepare the debtors ageing for the monthly reporting.</li>
<li>Review the Bad debt details and prepare bad debt provision for the monthly financial reporting.</li>
<li>Review and prepare Credit Insurance overview at the month end and prepare the necessary credit documents such as CAF forms if required and signed off by Management.</li>
<li>Propose write off of irrecoverable receivables or recommend for legal actions.</li>
<li>Providing ad-hoc reports as and when requested by management.</li>
<li>Meet weekly and Monthly KPI's set.</li>
<li>Providing ad-hoc reports as and when requested by management.</li></ul><br>
<p></p>
<p><b>
Qualifications &amp; Characteristics:</b></p>
<ul>
<li>4-6 years&rsquo; Experience as a Credit Controller</li>
<li>Experience in handling strategic accounts</li>
<li>Strong leadership and verbal/written communication skills</li>
<li>Analytical and problem-solving skills</li>
<li>Transport and Logistics Experience would be beneficial</li>
<li>High standard of accuracy and attention to detail</li>
<li>Teamwork and flexibility is an important aspect of the role</li>
<li>Strong organizational skills</li>
<li>Customer focused</li></ul><p></p><p><b><br>
DSV &ndash; Global transport and logistics</b></p>
<p>
Working at DSV means playing in a different league.</p>
<p>
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.</p>
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With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.</p>
<p>
At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.</p>
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Start here. Go anywhere</b></p>
<p>
Visit dsv.com</p></div></div></div></div></div>

Supervisor, Credit Controller

Dynamic Accounting Solutions Inc

<p>We&rsquo;re looking for a Credit Controller to join our finance operations and help strengthen cash flow through effective credit risk management and collections.</p><p>Shift: 8:00 PM &ndash; 5:00 AM (PKST)<br/>Location: Remote<br/>US Based Client<br/>Competitive Salary in USD</p><p>Key Responsibilities:<br/>Develop, implement, and maintain an effective credit control and collections process aligned with company policy and commercial strategy.</p><p>Assess new and existing customer credit applications, conduct credit checks, and recommend/set credit limits and payment terms.</p><p>Monitor customer balances and accounts receivable aging; proactively identify high-risk or overdue accounts and take appropriate action.</p><p>Manage and collect outstanding debts by issuing reminders, contacting customers, and negotiating payment plans where appropriate.</p><p>Collaborate with Sales and Customer Service to resolve invoice disputes, billing issues, and payment queries quickly and professionally.</p><p>Maintain accurate and up-to-date customer credit files and collection notes in the ERP/AR system, ensuring clear audit trails.</p><p>Produce regular reporting on DSO, aging, collections performance, and credit exposure/risk for management review.</p><p>Recommend accounts for credit hold, escalation, write-off, or legal action in accordance with company policy and approvals.</p><p>Identify opportunities to improve credit control practices, streamline workflows, and reduce overdue and bad debt.</p><p>Requirements<br/>Bachelor&rsquo;s degree in Finance, Accounting, Business, or related field (or equivalent experience).</p><p>Proven experience in credit control, accounts receivable, or a similar finance role&mdash;preferably in a B2B environment.</p><p>Solid understanding of credit risk, collections practices, and basic accounting principles.</p><p>Strong Excel skills and experience using accounting/ERP systems; confident handling aging reports and large datasets.</p><p>Excellent communication and negotiation skills, including the ability to manage difficult conversations professionally.</p><p>High attention to detail, strong organization, and the ability to manage a portfolio of accounts with competing priorities.</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

Kinetics Middle East LLC

<p><b>About the Role:</b></p><p>We are seeking an experienced Credit Controller to manage receivables, ensure timely payments, and supervise the credit and customer setup process.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage credit control, customer accounts, and collections to ensure payments within agreed terms.</li><li>Review new customer accounts, make credit decisions, and negotiate payment terms.</li><li>Resolve customer credit issues and disputes professionally.</li><li>Prepare daily, weekly, and monthly reports on receivables, overdue accounts, and doubtful debts.</li><li>Monitor high-risk accounts and recommend provisions or write-offs.</li><li>Support sales by reviewing &lsquo;On Hold&rsquo; orders and participating in daily sales activities.</li><li>Ensure compliance with company policies, accounting regulations, and reporting standards.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, or related field.</li><li>5+ years of experience in credit control, collections, or corporate finance.</li><li>Strong credit analysis, risk evaluation, and negotiation skills.</li><li>Proficient in Microsoft Excel, Word, and SAP.</li><li>Excellent communication, problem-solving, and leadership skills.</li><li>Experience managing national accounts and high-volume collections.</li></ul><p>Interested candidates may apply through Indeed/ <b>careers@kineticsgroup.ae</b></p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Credit Analysis &amp; Risk Management Skills: 5 years (Required)</li><li>UAE : 5 years (Required)</li><li>Credit Control &amp; Collections: 5 years (Required)</li></ul>

Aditya Birla Group

<div><div><div><div><div><div><div>AB Housing Finance Limited
</div><h1 class="jobSectionHeader"><b>Credit Manager - Informal</b></h1>
<div>Location: RS Puram, Coimbatore, Tamil Nadu</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><h4 class="jobSectionHeader"><b>Job Purpose</b></h4><p>
The purpose of this job is to execute risk and credit operations on the basic transactions assigned, as per established frameworks and processes, ensuring sound portfolio quality management. Further, this role coordinates with Sales, Operations and ABFL Risk colleagues to ensure efficient and effective risk management operations.</p><h4 class="jobSectionHeader"><b>
Job Context &amp; Major Challenges</b></h4><p>
Job Context/Job Challenges:<br>
Organizational Context Key Aspects:Part of the Aditya Birla Financial Service Group (ABFSG), Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement &amp;home construction loans, balance transfer &amp;top-up loans, loans against property &amp;construction finance. The company acquired its license on 9th July 2014 &amp;has aggressive growth plans<br>
ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market, which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of newer entrants in niche segments like affordable housing &amp;self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market &amp;has remained stable at ~37% as on December 2015.The nature of the HFC business (dealing largely with retail customers in the potentially sensitive area of housing/ mortgages), along with the additional regulatory &amp;control mechanisms imposed as a result, means it is imperative that all functions &amp;processes align &amp;comply with sound risk management guidelines &amp;applicable regulations/ controls proactively &amp;judiciously. This is vital for managing risk &amp;protecting interests of both the business as well as the customer.Structured as a dual to the Sales/ Sourcing team, with positions mapped against corresponding Sales roles across the organization, the Risk team is responsible for necessary controls &amp;process checks to ensure business performance &amp;health.While the core responsibility for this function is to control the business via robust underwriting &amp;risk management, supporting business expansion via joint evaluation of different product/ market growth proposals with the Sales team is also an important contribution.The Credit Manager plays the role of executing risk &amp;credit operations in line with established guidelines &amp;norms, &amp;securing the organization against diverse risks in local business operations via process measures &amp;checks. This role is responsible for ensuring robust &amp;efficient creditworthiness &amp;risk assessment. He/ She is the &ldquo;ears on the ground&rdquo; member of the Risk Team who meets every customer as part of the underwriting process &amp;also visits the property which is being funded. Therefore, he/she needs to have an understanding of the Legal &amp;Valuation framework to be able to perform their role satisfactorily<br>
Key Challenges<br>
While the ABFL Mortgages team also works with retail customers in the property space, the ABHFL business is exposed to the additional Construction Risk, i.e. risk from under construction projects not getting completed as planned. The Risk Team must factor for this when designing &amp;implementing control mechanisms, &amp;evaluating business proposalsABHFL is in its inception phase as a company &amp;in the midst of rapid growth. The Risk function must therefore be able to balance priorities of risk management &amp;business growth efficiently, without increasing sub-prime exposures or impacting business health &amp;sustainability.It is therefore essential for Risk function team members to remain up to date on business practices/ norms in their respective states/ locations &amp;work within regulatory guidelines in a manner that minimizes business risk &amp;also supports growth objectives<br>
Enabling Skill Sets &amp; Qualifications<br>
Critical skill sets required to meet these challenges include business &amp;commercial acumen, analytical skills, interpersonal &amp;presentation skills, &amp;execution capabilities.Education &amp; experience required to fulfil this profile are a CA/ MBA -Finance with minimum 0 -3 yrs of experience in a bank/ NBFC/ HFC</p><h4 class="jobSectionHeader"><b>
Key Result Areas</b></h4><div></div><div><div><div><b>
 KRA (Accountabilities) (Max 1325 Characters)</b></div><div><b> Supporting Actions (Max 1325 Characters)</b></div></div><br>
<div><div>
KRA1</div><div> Underwriting and Portfolio Quality Management</div><div> Execute risk and credit operations for basic transactions assigned, in adherence with defined frameworks and principles across ABHFL business lines<br>
Seek guidance from seniors proactively and gather insights on technical aspects as well as state/ property specific considerations for effective risk assessment of individual cases<br>
Liaise with relevant ABFL Risk team members for clarifications on Legal-Technical evaluations, as required</div></div><br>
<div><div>
KRA2</div><div> Process Efficiency</div><div> Execute risk operations efficiently and in a manner that enables business performance while ensuring risk management imperatives<br>
Coordinate seamlessly with Credit Processing Analysts to ensure case files are logged appropriately before proceeding to initiate credit operations
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Work as per process-driven coordination mechanisms with Sales and Operations teams for effective decision making and problem solving in line with business and risk management needs; escalate to RCM as required</div></div><br>
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KRA3</div><div> Risk Compliance &amp; Control</div><div> Ensure compliance with established risk management principles and norms; compile periodic and need based MIS, reports, escalation case documents, etc.<br>
Conduct local risk operations in line with defined Maker- Checker mechanism with Sales and Operations teams in a systematic manner, across key aspects such as exception approvals, collateral valuation, PDD completion, cheque bounce collections, etc.</div></div><br>
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KRA4</div><div> Collection Efficiency</div><div> Work in alignment with process-driven mechanisms for coordination with the Collections/ Operations team on tracking delinquency cases and driving collections efficiently and effectively<br>
Escalate specific/ complex cases, as required, to RCM for recovery and delinquency/ NPA avoidance</div></div><br>
</div><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>4 - 8 years</p></div>
</div><div></div><div><div>Job Qualifications</div>
<div><p>Other Degree</p></div></div></div></div></div></div></div></div>

Credit Manager - Informal

Unze Trading (Pvt). Ltd.

<p><b>Job Purpose</b></p><p>The Assistant Manager &ndash; Accounts Receivable is responsible for managing and overseeing the complete Accounts Receivable (AR) function to ensure timely billing, efficient collections, accurate recording of receivables, and strong credit control. The role plays a critical part in maintaining healthy cash flow, minimizing overdue balances and bad debts, ensuring compliance with accounting standards, and supporting organizational financial objectives. The position requires strong technical accounting knowledge, SAP proficiency, analytical capabilities, and the ability to coordinate effectively with internal departments and external stakeholders.</p><p><b>Key Responsibilities</b></p><ul><li>Oversee the complete Accounts Receivable cycle including invoice generation, verification, posting in SAP, receipt booking, and timely reconciliation of customer accounts.</li><li>Ensure all sales transactions (retail, wholesale, and online/e-commerce) are accurately recorded in SAP in accordance with company policies and accounting standards.</li><li>Monitor customer outstanding balances and ensure collections are made within approved credit terms.</li><li>Review and analyze aging reports on a regular basis and proactively follow up on overdue accounts to minimize outstanding liabilities.</li><li>Maintain Days Sales Outstanding (DSO) within defined company targets and implement strategies to reduce overdue receivables.</li><li>Conduct regular customer ledger reconciliations and resolve discrepancies through coordination with sales, retail, and operations teams.</li><li>Reconcile online sales, marketplace transactions, retail POS sales, and related bank receipts to ensure accuracy of recorded revenue.</li><li>Process and verify credit notes, debit notes, sales returns, discounts, and adjustments in compliance with internal controls.</li><li>Monitor and enforce approved customer credit limits and escalate high-risk accounts where necessary.</li><li>Liaise with banks to confirm receipts, clear unidentified deposits, and ensure accurate bank reconciliation related to customer payments.</li><li>Coordinate with the Tax Department for withholding taxes, GST/Sales Tax, and other statutory requirements related to receivables.</li><li>Support monthly, quarterly, and annual closing activities related to Accounts Receivable.</li><li>Ensure proper documentation and recordkeeping to support internal and external audits, maintaining audit-ready records at all times.</li><li>Prepare and present periodic AR reports, aging analysis, collection forecasts, and management dashboards.</li><li>Provide analytical insights to senior management on receivable trends, credit risks, and collection performance.</li><li>Ensure adherence to internal controls, financial policies, IFRS, and applicable Pakistani GAAP regulations.</li><li>Supervise and guide AR executives in daily operations, ensuring accuracy, productivity, and achievement of collection targets.</li><li>Coordinate effectively with internal departments including Sales, Retail Operations, E-commerce, Warehouse, and Finance teams to ensure seamless receivable processes.</li><li>Perform any other duties assigned by the Sr. Accounts Manager in line with business requirements.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>ACCA, CA Inter, ACMA, MBA Finance or equivalent qualification.</li><li>4&ndash;6 years of relevant experience in Accounts Receivable within manufacturing, retail, or trading industries.</li><li>Strong working knowledge of SAP B1 and advanced MS Excel.</li><li>Sound understanding of IFRS, Pakistani GAAP, tax regulations, and financial compliance requirements.</li><li>Strong analytical, credit control, and reconciliation skills.</li><li>Excellent communication, negotiation, and problem-solving abilities.</li><li>Ability to work under pressure, manage strict deadlines, and maintain high accuracy levels.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs120,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you managed the complete Accounts Receivable cycle including invoicing, collections, and reconciliations?</li><li>Do you have experience coordinating with the Tax department for WHT / GST / Sales Tax matters?</li><li>Have you used SAP-B1 or a similar ERP before? </li></ul><p>Experience:</p><ul><li>accounts recievable in retail: 3 years (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager Accounts (Recievables)- Retail Sector

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Credit Controller

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Credit Manager - Informal

Assistant Manager Accounts (Recievables)- Retail Sector