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crm functional tester

Tata Consultancy Services

<div>
 
 
 Job Title
 
 &ndash; CRM Functional tester
 
 
 
 Company
 
 &ndash; TCS (MEA)
 
 
 
 Location
 
 &ndash; Muscat, Masqa&tcedil;, Oman
 
 
 
 Job type
 
 &ndash; Full time
 
 
 
 
 
 
 About Us :
 
 
 
 Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 
 
 A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Real time testing experience / projects delivered in Microsoft Dynamics CRM
 
 
 (On-premise) application.
 </li>
 <li>
 Perform functional, regression, integration, data migration and localization testing for Microsoft Dynamics 365 or similar CRM platforms and integrated systems.
 </li>
 <li>
 Conduct API testing using Postman or equivalent tools.
 </li>
 <li>
 Design, create, and execute manual test cases covering positive and negative scenarios.
 </li>
 <li>
 Develop and maintain test plans aligned with project requirements and goals.
 </li>
 <li>
 Collaborate with all project stakeholders &amp; Agile teams including developers, Business Analysts, and stakeholders.
 </li>
 <li>
 Track, log, and manage defects using JIRA tool.
 </li>
 <li>
 Uphold QA best practices and ensure compliance with process standards.
 </li>
 <li>
 Share detailed test design, test execution including defect reports and dashboards with stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills :
 
 
 
 <ul>
 <li>
 Strong experience with Microsoft Dynamics CRM (On-Premise preferred).
 </li>
 <li>
 Proficiency in Manual Testing techniques and methodologies.
 </li>
 <li>
 Experience in testing banking applications, standards, or related tools.
 </li>
 <li>
 Hands-on experience with CRM modules such as: Sales and Marketing , Customer 360,ClickDimensions and Customer Service
 </li>
 <li>
 Intermediate knowledge of Database/ SQL
 </li>
 </ul>
 
 
 
 
 
 Application Deadline :
 
 30-Nov-2025
 
 
 
 
 
 
 Privacy Note:
 
 
 
 https://www.tcs.com/connect-with-tcs/privacy-policy
 
</div>

CRM Functional tester

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
We&rsquo;re looking for a passionate, creative and results-driven Marketing Specialist to support the marketing strategy and growth campaigns development for Oman. In this role, you will be responsible for planning &amp; developing marketing Quick commerce campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360 degree campaigns as well as targeted CRM promotions. 
What&rsquo;s On Your Plate?<ul><li>
Work closely with the Growth Marketing Manager, Verticals Marketing, and Regional teams to develop marketing campaigns that deliver on Oman quick commerce growth targets.</li><li>
Support on the development and lead on the execution of 360 degree integrated and CRM campaigns to drive performance objectives (acquisitions/orders) as well as brand objectives (awareness, preference, affinity).</li><li>
Make data driven decisions to choose the right channel mix strategy and target audience to achieve the campaign objectives.</li><li>
Ensure proper campaign go-to-market and act as the &lsquo;project manager&rsquo; and owner of new campaigns by making sure all marketing channels switch on in coordination and all functional teams deliver their parts on time.</li><li>
Track campaign results and report daily performance &amp; spend to control budget and enhance country performance</li><li>
Analyze &amp; demonstrate the effectiveness, incrementality &amp; ROI of different campaigns and tactics, to recommend future improvements and actions.</li><li>
Understand customer behavior through analysis to develop actionable insights.</li></ul> 
Qualifications 
 What did we order?<ul><li>
2+ years of experience in consumer marketing, e-commerce, online services, or related experience with a proven record of delivering work with measurable results.</li><li>
Strong project management, stakeholder management skills.</li><li>
Analytical mindset with strong attention to detail</li><li>
Ownership Skills: a highly motivated and proactive individual. Willing to roll up their sleeves and go the extra mile to drive results.</li><li>
Experience in campaign management.</li><li>
Ability to establish priorities and communicate expectations, working with others to push projects to completion.</li></ul></div>

Specialist Marketing - Growth

dubizzle

<div>
 
 Dubizzle Group is proud to be an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. As the largest classifieds player in emerging markets, Dubizzle Group operates leading brands across the Greater MENA, South Asia, and Southeast Asia regions.
 
 
 As part of Dubizzle Group,
 
 Dubizzle Oman
 
 stands alongside some of the strongest classified brands in the market. With a collective strength of five brands and over
 
 123 million monthly users
 
 , we remain dedicated to providing our customers with the best platform for their needs.
 
 
 As an
 
 Operations Manager
 
 , you will be responsible for leading Dubizzle Oman's operational execution and coordination across teams. You will drive performance, optimize workflows, ensure seamless client reporting, and foster cross-department collaboration to support business growth.
 
 
 
 
 Requirements
 
 
 
 
 
 In this role, you will be:
 
 
 <ul>
 <li>
 Create and maintain weekly and monthly performance reports for clients, highlighting key metrics and insights across listings, banners, and lead-generation campaigns
 </li>
 <li>
 Track and analyse client performance on the platform, providing data-driven recommendations to improve results and engagement
 </li>
 <li>
 Ensure all client products are live and utilised optimally
 </li>
 <li>
 Manage and resolve operational issues related to the CRM (Jarvis) system to ensure efficient client management and process accuracy
 </li>
 <li>
 Coordinate with Product and Tech teams to implement new features, fixes, and improvements across both Dubizzle Oman and Bayut
 </li>
 <li>
 Collaborate closely with Sales, Marketing, and Finance teams across the UAE, Pakistan, and Oman to streamline client operations, improve communication, and ensure service excellence
 </li>
 <li>
 Act as a bridge between internal teams and clients to resolve escalations, operational bottlenecks, and workflow gaps
 </li>
 <li>
 Lead and manage the operations team in Pakistan, ensuring smooth execution of daily tasks, including content acquisition, package credit rollouts, and package conversion support
 </li>
 <li>
 Set clear KPIs and ensure timely delivery of all operational deliverables
 </li>
 <li>
 Continuously evaluate operational workflows and suggest process enhancements to improve productivity and accuracy
 </li>
 <li>
 Ensure all operational practices comply with company policies and regional regulations
 
 </li>
 </ul>
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Operations Management, or a related field
 </li>
 </ul>
 <ul>
 <li>
 3-5 years of experience in operations, preferably within digital platforms, classifieds, or tech-enabled businesses
 </li>
 <li>
 1 - 2 years of experience leading teams
 </li>
 <li>
 Proven track record of successful team leadership
 </li>
 <li>
 Strong analytical and reporting skills, with proficiency in Excel and CRM tools
 </li>
 <li>
 Advanced MS Excel skills;
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Strong problem-solving and multitasking abilities
 </li>
 <li>
 Organisational and accounting skills;
 </li>
 <li>
 Strong written and verbal communication skills;
 </li>
 <li>
 Demonstrable ability to work to tight deadlines on critical projects;
 </li>
 <li>
 Ability to lead remote and cross-functional teams effectively
 </li>
 <li>
 Ability to operate effectively with people at all levels of the business;
 </li>
 <li>
 A high attention to detail;
 </li>
 <li>
 Ability to work under pressure;
 </li>
 <li>
 Proactive and result-driven;
 </li>
 <li>
 A strong desire to exceed expectations
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 <ul>
 <li>
 A fast-paced, high-performing culture
 </li>
 <li>
 Opportunity to expand the brand in Oman
 </li>
 <li>
 Multinational experience and opportunity to work closely with our other brands
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Structured commission
 </li>
 <li>
 Iqama (Omani Residence ID)
 </li>
 <li>
 Visa processing and renewals
 </li>
 <li>
 Health insurance
 </li>
 </ul>
 
 #dubizzleOman
 
</div>

Operations Manager

Al siyabi group International LLC

<ul><li>Meet &amp; greet the visitors to direct them to the sales team.</li><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.</li><li>Provide accurate and timely information regarding property details, construction status &amp; any other requirements.</li><li>Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.</li><li>Assist clients with service requests, including modifications, payments, and updates.</li><li>Maintain detailed records of client interactions, transactions, and feedback in the company&rsquo;s CRM system.</li><li>Leads management: ensure all leads are added in the company&rsquo;s CRM system, assigned, updated, and recycled.</li><li>Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.</li><li>Develop and implement strategies to enhance the customer experience and improve service quality.</li><li>Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.</li><li>Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.</li><li>Prepare and provided reports as required by management or any other stake holder.</li></ul>Job Type: Full-time

Customer Service (Omani National Only)

Bin Al Sheikh Holding

The Commercial Leasing Agent is responsible for driving the leasing of retail, office, and commercial spaces within the property. The role involves prospecting and engaging with potential tenants, negotiating lease terms, ensuring tenant satisfaction, and supporting the achievement of occupancy and revenue targets.Key Responsibilities:Leasing &amp; NegotiationsMarket available commercial spaces to potential tenants through direct outreach, brokers, and marketing campaigns.Conduct property tours and presentations for prospective tenants.Negotiate lease agreements, renewals, and amendments in line with company policies.Tenant RelationsBuild and maintain strong relationships with existing and potential tenants.Act as the main point of contact during the leasing process until handover.Ensure smooth coordination with tenants during fit-out and move-in.Market Research &amp; StrategyMonitor market trends, competitor projects, rental rates, and tenant demand.Provide input to management on pricing strategies, promotions, and leasing campaigns.Documentation &amp; CompliancePrepare and manage lease proposals, LOIs, and contracts.Ensure all documentation is accurate, complete, and compliant with company and legal standards.Maintain up-to-date leasing records in the CRM system.Collaboration &amp; ReportingWork closely with the marketing team to execute leasing campaigns.Coordinate with property management and legal teams to support tenant onboarding.Provide regular leasing activity reports, pipeline updates, and market insights to management.Qualifications &amp; Skills:Bachelor&rsquo;s degree in Business, Real Estate, or related field (preferred).2&ndash;5 years of experience in commercial leasing, sales, or real estate.Strong negotiation and communication skills.Knowledge of local property market trends (Oman/Muscat market is a plus).Proficiency in CRM systems and MS Office Suite.Ability to meet targets and work under pressure.Strong interpersonal and relationship-building skills.Performance Indicators (KPIs):Occupancy rate achieved vs. targets.Leasing revenue vs. budget.Tenant satisfaction and retention rate.Speed of closing deals (leasing cycle time).Quality and accuracy of lease documentation.Job Type: Full-time

Senior Leasing Excutive

Nourish Kitchen Oman

<div>
 
 Job description
 
 
 Position: Sales &amp; Growth Executive
 
 
 Location: Muscat, Oman
 
 
 Salary: 350 OMR + performance-based bonuses
 
 
 
 
 
 About Us
 
 
 Nourish Kitchen is Oman&rsquo;s longest-running healthy meal prep brand, founded in 2016. We provide fresh, nutritious meals through our meal plans, retail outlet, and catering services. We&rsquo;re passionate about making healthy eating more accessible &mdash; and we&rsquo;re looking for an energetic, driven sales professional to help us grow.
 
 
 
 
 
 The Role
 
 
 We&rsquo;re seeking a Sales &amp; Growth Executive to drive revenue, expand our customer base, and strengthen our brand presence in the community. This is a hands-on role that blends sales, business development, outreach, and customer relationship management, with a focus on converting leads into loyal customers.
 
 
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 Generate new business through outreach to gyms, corporates, nurseries, and other community partners
 </li>
 <li>
 Convert inbound and outbound leads into paying customers
 </li>
 <li>
 Build and maintain strong relationships to encourage repeat business
 </li>
 <li>
 Represent Nourish Kitchen at events, exhibitions, and activations
 </li>
 <li>
 Support marketing campaigns and promotions to drive awareness
 </li>
 <li>
 Maintain accurate records in our CRM, track performance, and report on sales activity
 </li>
 <li>
 Assist with daily operations, administration, and occasional food service support when required
 </li>
 <li>
 Contribute ideas for new sales strategies, partnerships, and community engagement initiatives
 </li>
 </ul>
 
 
 
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 Proven sales or business development experience (F&amp;B, health, fitness, or lifestyle industries preferred)
 </li>
 <li>
 Confident communicator with excellent interpersonal skills &mdash; both face-to-face and online
 </li>
 <li>
 Highly organised, self-motivated, and results-driven
 </li>
 <li>
 Comfortable working independently in a small, fast-paced team environment
 </li>
 <li>
 Strong computer skills, including CRM use, Excel, and basic social media marketing
 </li>
 <li>
 Passion for health, fitness, and nutrition (training will be provided)
 </li>
 </ul>
 
 
 
 
 Why Join Us
 
 <ul>
 <li>
 Competitive base salary + attractive performance bonuses
 </li>
 <li>
 Opportunity to make a real impact in a growing brand
 </li>
 <li>
 Work in a supportive, collaborative team with creative freedom
 </li>
 <li>
 Exposure to multiple areas of the business &mdash; sales, events, operations, marketing
 </li>
 <li>
 📩 Apply now: Send your CV and a short cover note to career.nourishkitchen@gmail.com
 </li>
 </ul>
</div>

Sales & Growth Executive

Al Abbas Group

We&rsquo;re looking for an experienced Senior Sales Executive to drive growth across our Managed Print Services (MPS), Audio Visual, and Office Furniture divisions in Oman.The ideal candidate will have a proven background in B2B sales, strong communication and negotiation skills, and the ability to manage the full sales cycle &mdash; from lead generation to closing deals.Requirements:-Bachelor&rsquo;s degree in business, Marketing, or related field (MBA preferred)-Minimum 5 years of B2B sales experience in MPS, AV, or office furniture-Strong communication, negotiation, and presentation skills-Proficiency in CRM tools &amp; Microsoft Office-Self-motivated, results-driven, and independentWhat We Offer:-Competitive salary + performance-based incentives.-Travel allowance, laptop, and mobile.-Health insurance &amp; continuous development opportunities.Job Type: Full-timePay: Up to RO700.000 per month

Sales Executive – MPS, Audio Visual & Office Furniture

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