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talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 
 Job Description
 
 
 
 
 
 Role Summary
 
 
 
 
 Own and accelerate growth for talabat Bahrain across Food (Restaurants) and Q-Commerce (QC) by driving ROI-positive campaigns, an always-on seasonal calendar, and best-in-class lifecycle marketing. You&rsquo;ll grow MAU, acquire and reactivate users, and generate demand through sharp customer segmentation, data-driven CRM, and performance marketing&mdash;while coaching a high-performing team.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Campaigns &amp; Seasonal Calendar
 </li>
 <ul>
 <li>
 Plan and execute the Food &amp; QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets.
 </li>
 <li>
 Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size.
 </li>
 </ul>
 <li>
 ROI &amp; Performance Management
 </li>
 <ul>
 <li>
 Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency.
 </li>
 <li>
 Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts).
 </li>
 </ul>
 <li>
 Customer Segmentation
 </li>
 <ul>
 <li>
 Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention.
 </li>
 <li>
 Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food &rarr; QC).
 </li>
 </ul>
 <li>
 CRM / Lifecycle Marketing
 </li>
 <ul>
 <li>
 Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization.
 </li>
 <li>
 Manage creative/offer testing and guardrails (fatigue, opt-outs, send time).
 </li>
 </ul>
 <li>
 MAU Growth &amp; User Acquisition
 </li>
 <ul>
 <li>
 Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships.
 </li>
 <li>
 Align paid with ASO and on-site conversion optimizations to lift install-to-order rates.
 </li>
 </ul>
 <li>
 Demand Generation
 </li>
 <ul>
 <li>
 Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV.
 </li>
 <li>
 Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness.
 </li>
 </ul>
 <li>
 Team Leadership
 </li>
 <ul>
 <li>
 Lead, coach, and develop 2 Senior Specialists.
 </li>
 </ul>
 <li>
 Compliance &amp; Brand
 </li>
 <ul>
 <li>
 Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards.
 
 </li>
 </ul>
 </ul>
 
 
 Qualifications
 
 
 
 
 
 Success Metrics (KPIs)
 
 
 
 <ul>
 <li>
 MAU growth and orders per MAU
 </li>
 <li>
 New user and reactivation volume; CAC &amp; CAC payback
 </li>
 <li>
 Retention &amp; frequency (D7/D30 reorder rate, cohort survival)
 </li>
 <li>
 ROAS/ROI by channel and campaign; voucher efficiency
 </li>
 <li>
 CRM open/CTR, conversion, churn/opt-out rate, uplift vs. control
 </li>
 <li>
 GMV, AOV, and category mix (Food vs. QC)
 
 
 </li>
 </ul>
 
 Attribution &amp; tracking health (match rates, data completeness)
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 5&ndash;8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred).
 </li>
 <li>
 Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes.
 </li>
 <li>
 Experience building and leading small, high-impact teams.
 
 
 </li>
 </ul>
 
 
 Skills &amp; Tools
 
 
 
 
 <ul>
 <li>
 Strong quantitative skills; comfortable with funnel analytics, cohorting, and experimentation.
 </li>
 <li>
 Hands-on with mobile attribution (AppsFlyer/Adjust), analytics (Firebase, GA4, Amplitude/Looker/Tableau; basic SQL a plus).
 </li>
 <li>
 CRM platforms (e.g., Braze/Iterable/Leanplum) and journey orchestration.
 </li>
 <li>
 Performance channels: Google UAC, Meta, TikTok, Snap, OEM.
 </li>
 <li>
 Excellent brief writing, creative testing, and stakeholder management.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience in MENA markets and seasonal/event-driven growth.
 </li>
 <li>
 Familiarity with subscription/loyalty mechanics and partnership marketing.
 
 
 </li>
 </ul>
 
 Background in pricing/promo science and incrementality testing.
 
</div>

Marketing Growth Manager

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Responsible for ensuring that Talabat Bahrain is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP).
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 Own Bahrain&rsquo;s marketing strategy end-to-end across Food and Q-Commerce (tMart)&mdash;from brand and storytelling to performance and CRM. Lead the team to deliver ROI-positive seasonal campaigns, grow MAU and orders, and build an always-on social presence that protects and elevates the talabat brand.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; Planning
 </li>
 <li>
 Build the annual/quarterly marketing plan &amp; seasonal calendar (Ramadan, National Days, sports moments, back-to-school, etc.) with targets, budgets, and measurement plans.
 </li>
 <li>
 Set market positioning, value props, and comms architecture across Food and QC.
 </li>
 <li>
 Growth &amp; CRM Leadership
 </li>
 <ul>
 <li>
 Direct the team across acquisition, reactivation, retention, and CRM/lifecycle; ensure channel mix, CAC/LTV, ROAS, payback, and voucher efficiency hit targets.
 </li>
 <li>
 Champion experimentation (A/B, geo/holdout) and customer segmentation with Analytics.
 </li>
 </ul>
 <li>
 MarCom / Brand
 </li>
 <ul>
 <li>
 Own ATL/BTL/digital comms, PR, partnerships, events, and merchant co-marketing.
 </li>
 <li>
 Guard brand identity and message discipline; approve claims and creative quality.
 </li>
 </ul>
 <li>
 Social &amp; Community
 </li>
 <ul>
 <li>
 Lead always-on content, creator/influencer programs.
 </li>
 </ul>
 <li>
 Go-to-Market &amp; Demand Gen
 </li>
 <ul>
 <li>
 Launch category/merchant programs (exclusives, bundles, subscriptions, tMart promos) aligned with supply and last-mile readiness.
 </li>
 <li>
 People Leadership &amp; Ways of Working
 </li>
 <ul>
 <li>
 Set OKRs, coach and upskill the team; run weekly rituals, reviews, and post-mortems.
 </li>
 <li>
 Align cross-functionally with Commercial, Ops, Product, Finance, and Central DH.
 </li>
 </ul>
 <li>
 Measurement &amp; Governance
 </li>
 <ul>
 <li>
 Own the marketing budget and forecast; publish dashboards and post-campaign reports.
 </li>
 <li>
 Ensure data privacy/consent, brand safety, and legal/regulatory compliance.
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing
 </li>
 <li>
 Minimum of 8 years&rsquo; experience working in Marketing and at least 5 leading teams
 </li>
 <li>
 Proven experience in working on Bahraini market
 </li>
 <li>
 Comfortable working in a challenging environment
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Communication skills (Written and Verbal)
 </li>
 <li>
 Excel Skills
 </li>
 </ul>
</div>

Sr. Manager Marketing

Braxtone Group

Role Purpose:Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.&nbsp;Key Responsibilities1. Business Unit Setup<ul><li>Establish the telesales division structure, staffing, and performance framework.</li><li>Develop operational workflows covering data intake, qualification, lead management, and sales conversion.</li><li>Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.</li></ul>2. Data &amp; Lead Management<ul><li>Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.</li><li>Supervise data cleaning, enrichment, and qualification processes through lead generation agents.</li><li>Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.</li></ul>3. Lead Generation &amp; Automation<ul><li>Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.</li><li>Design and oversee the automation of lead scoring, segmentation, and pipeline movement.</li><li>Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.</li></ul>4. Telesales Operations<ul><li>Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.</li><li>Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.</li><li>Annual training program for the Telesales team</li><li>Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.</li></ul>5. Performance &amp; Reporting<ul><li>Analyze conversion metrics, agent productivity, and campaign effectiveness.</li><li>Generate performance reports and actionable insights for management.</li><li>Recommend process or technology improvements to increase efficiency and customer satisfaction.</li></ul>&nbsp;Candidate ProfileEducation:<ul><li>Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.</li><li>Certification in telesales management or CRM systems (preferred).</li></ul>Experience:<ul><li>Minimum 5–7 years of experience in telesales management within insurance or financial services.</li><li>Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.</li><li>Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.</li></ul>Skills &amp; Competencies:<ul><li>Excellent leadership and team development skills.</li><li>Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).</li><li>Analytical mindset with experience using dashboards, metrics, and performance tools.</li><li>Fluent in English. Arabic is an advantage.</li><li>Strong communication, motivational, and coaching skills.</li></ul>&nbsp;KPIs / Success Metrics<ul><li>Growth in qualified lead volume.</li><li>Lead-to-sale conversion rate.</li><li>Cost per acquisition.</li><li>Agent productivity (calls per day, talk time, conversion).</li><li>Database growth and renewal retention rates.</li></ul>

Tele-sales Manager

<figure class="table"><table><tbody><tr><td>Main Purpose of Job:&nbsp;&nbsp;&nbsp;A skilled and results-driven Business Development Specialist to drive revenue growth by acquiring new corporate clients and expanding our business within existing accounts. The successful candidate will be responsible for identifying potential clients, cultivating relationships, and effectively promoting our insurance products and services. This role requires a strong understanding of the insurance industry, excellent communication skills, and a proven track record of sales success.&nbsp;Reporting to:&nbsp;Operations Manager&nbsp;</td></tr><tr><td>Key Responsibilities:&nbsp;<ul><li>Develop and implement strategic plans to generate new business opportunities and achieve sales targets.</li><li>Identify and prospect potential corporate clients in various industries, understanding their insurance needs and offering tailored solutions.</li><li>Build and maintain strong relationships with key decision-makers and stakeholders to ensure customer satisfaction and loyalty.</li><li>Collaborate with internal teams to customize insurance proposals, negotiate terms, and deliver compelling presentations to clients.</li><li>Keep abreast of industry trends, market developments, and competitor activities to identify new business opportunities and stay ahead of the competition.</li><li>Utilize CRM software to track sales activities, manage leads, and report on performance metrics.</li><li>Coordinate with insurance companies to obtain competitive quotes, negotiate pricing, and finalize contracts to meet client requirements.</li><li>Provide ongoing support and assistance to clients, addressing inquiries, resolving issues, and facilitating policy renewals as needed.</li><li>Represent the company at industry events, conferences, and networking functions to promote our brand and expand our professional network.</li></ul></td></tr><tr><td>Educational, Skills and Experience:<ul><li>High School Certificate or Diploma degree</li><li>Cert CII or equivalent (preferred)</li><li>Minimum of 3 years of proven sales experience in the insurance industry, with a focus on corporate clients and business development.</li><li>Strong understanding of insurance products, policies, and underwriting processes.</li><li>Demonstrated ability to identify sales opportunities, develop leads, and close deals to meet revenue targets.</li><li>Excellent communication skills, both written and verbal, with the ability to articulate complex concepts clearly and persuasively.</li><li>Proven track record of building and maintaining successful client relationships, with a customer-centric approach.</li><li>Strong analytical skills and the ability to develop and execute effective sales strategies.</li><li>Proficiency in CRM software and Microsoft Office suite.</li><li>Self-motivated, proactive, and results-oriented with a passion for driving business growth.</li><li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li><li>Relevant certifications and qualification as required by regulators or government authorities.</li></ul>&nbsp;</td></tr></tbody></table></figure>

Business Development Specialist (Insurance Division)

XCYB TECH

Job description:What You&rsquo;ll Do<ul><li>Prospect, pitch, and close deals end-to-end (not just lead generation).</li><li>Sell high-value cybersecurity service subscriptions (business-focused).</li><li>Educate SMEs and enterprises on the value of monitoring, incident response, and compliance readiness.</li><li>Collaborate with our technical team, who will handle service delivery and onboarding (you focus only on closing deals).</li></ul>What We Provide<ul><li>Branded email and sales decks.</li><li>Full sales kit: presentations, objection-handling guides, and playbooks.</li><li>CRM / reporting support.</li><li>Technical onboarding team &mdash; no need for you to handle delivery.</li></ul>CompensationFixed payout per closed deal:<ul><li>Shield Package: USD $2,000 per closed deal.</li><li>Sentinel Package: USD $2,500 per closed deal.</li></ul>- Paid once client payment is confirmed (monthly, 6-month, or annual upfront).- One-time payment per deal (not recurring per month).- Unlimited earning potential &mdash; the more you close, the more you earn.Requirements<ul><li>Must be based in Bahrain (applications from outside Bahrain will not be considered).</li><li>Proven B2B sales experience (IT, SaaS, or cybersecurity sales preferred).</li><li>Strong prospecting and closing skills (full sales cycle).</li><li>Fluent in English (Arabic is a plus).</li><li>Knowledge of Dubai market and business culture.</li><li>Self-starter, motivated to source and close own leads.</li></ul>Why Join Us?<ul><li>Represent a premium cybersecurity brand with in-demand services.</li><li>Attractive fixed deal-based payouts.</li><li>Backed by full marketing and technical support.</li><li>Growth opportunities for high performers (Sales Lead &rarr; Regional Account Manager).</li></ul>Important:Only candidates currently residing in Bahrain will be considered.Job Type: Contract Contract length: 12 monthsPay: BD700.000 - BD900.000 per monthApplication Question(s):<ul><li>Do you currently reside in the Bahrain?</li><li>Do you have at least 2 years of B2B sales experience?</li><li>Have you previously sold IT, SaaS, or cybersecurity services?</li><li>Are you comfortable working on a commission-only basis with fixed payouts per closed deal?</li><li>How many new deals can you realistically close per month?</li></ul>

Commission-Based Sales Representative (Cybersecurity Services)

FINEX ERP

We are seeking a female IT Sales Coordinator with hands-on experience in the IT industry to join our team in Bahrain. The ideal candidate will be responsible for coordinating sales activities, managing client communication, and supporting the sales team in achieving business goals.Key Responsibilities:<ul><li>Coordinate with clients and the internal sales team to manage quotations, orders, and deliveries</li><li>Prepare sales proposals, presentations, and follow up on inquiries</li><li>Maintain and update sales records, databases, and CRM systems</li><li>Communicate effectively with vendors and clients regarding products and services</li><li>Support the sales team in achieving monthly and quarterly targets</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field</li><li>Minimum 2 years of experience in an IT sales or coordination role</li><li>Strong knowledge of IT products, solutions, and software</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM tools</li><li>Strong organizational and multitasking abilities</li><li>Currently based in Bahrain</li></ul>Preferred Skills:<ul><li>Experience in handling IT distributors, vendors, and corporate clients</li><li>Knowledge of quotation preparation and tender documentation</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>sales coordinator : 1 year (Preferred)</li></ul>

IT- SALES COORDINATOR -(Female Candidates)

Keeta

<div>
 
 🚀 We&rsquo;re Hiring: Customer Service Delivery Manager 🚀
 
 
 
 
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.
 
 
 
 
 
 Are you a strategic leader with a passion for delivering top-tier customer experiences? Do you have the expertise to drive performance across both in-house and Business Process Outsourcing (BPO) teams while ensuring quality at every touchpoint? If so, we want to hear from you!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Overseeing service delivery for both BPO and in-house teams
 </li>
 <li>
 Managing client relationships and ensuring SLAs are met
 </li>
 <li>
 Driving performance, quality, and efficiency across all customer service channels
 </li>
 <li>
 Implementing and optimizing customer service technologies and processes
 </li>
 <li>
 Leading, mentoring, and developing high-performing teams
 </li>
 <li>
 Analyzing customer interaction data to identify trends and opportunities for improvement
 </li>
 <li>
 Managing vendor relationships and ensuring seamless service delivery
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 <ul>
 <li>
 Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 </li>
 <li>
 Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 </li>
 <li>
 Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 5+ years of experience in customer service management (multi-channel preferred)
 </li>
 <li>
 Proven expertise in managing both in-house and outsourced teams
 </li>
 <li>
 Strong leadership, problem-solving, and decision-making skills
 </li>
 <li>
 Proficiency in customer service technologies, CRM systems &amp; COPC standards
 </li>
 <li>
 Experience in budget management, data analysis &amp; performance reporting
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment
 </li>
 <li>
 Flexibility in undertaking business trips as required
 </li>
 </ul>
 
 
 
 
 📍
 
 Location: Bahrain,
 
 
 
 💡 If you&rsquo;re ready to take on a role that makes a real impact on customer satisfaction and loyalty, apply now and be part of a team that&rsquo;s redefining service excellence!
 
</div>

Customer Service Delivery Manager

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