csm client facing

Mars BPO

Mars BPO Pvt Ltd is hiring CSR Male/Female for our in-house campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone calls, we&rsquo;d like to meet you. Ultimately, you&rsquo;ll help us meet and surpass business expectations and contribute to our company&rsquo;s rapid and sustainable growth. NOTE: (Night Shift - International Campaign only)For Full time. Transportation for females only. (Drop-off) We are offering 50k base salary along with lucrative bonus plans.Requirements and skills Proficiency in English. Reach out to prospective customers through calls, emails, and in-person visits. Thorough understanding of marketing/sales and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Daily, Weekly &amp; Monthly Bonus Plans Achieve sales targets by promoting and upselling products/servicesContact/Whatsapp : +92319-5002892 Address-Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiJob Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Experts Communication

Experts Communication is looking for a Customer Service Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Zue Pvt Ltd

Zue is hiring remote professionals from Lahore, Islamabad, and Peshawar.If you have strong English communication skills and are passionate about working with a dynamic team, this is your chance!Job Title: Virtual Assistant/CSR (Inbound &amp; Outbound)Shift Timings: 06:00 PM to 03:00 AM PSTEmployment Type: Full TimePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Are you comfortable working in evening shifts? 6:00 PM - 3:00 AM</li><li>Residential Area?</li></ul>Work Location: In person

Virtual Assistant/CSR (Inbound & Outbound Specialist)

Waada Digital Pvt Ltd

Waada Digital is looking for a highly motivated Team Lead &ndash; Inbound to manage and guide our Customer Experience (CX) team. This role is ideal for a strong leader with hands-on experience in supervising inbound call center operations and driving customer satisfaction.Key Responsibilities:<ul><li>Lead, coach, and supervise inbound CX agents to ensure excellent service delivery.</li><li>Monitor KPIs (AHT, CSAT, FCR, NPS) and implement performance improvement strategies.</li><li>Handle shift scheduling, live call monitoring, and provide constructive feedback.</li><li>Resolve escalations professionally and ensure superior customer satisfaction.</li><li>Drive quality assurance and track customer feedback for process improvements.</li><li>Prepare performance dashboards and reports using advanced Excel (pivot tables, VLOOKUP).</li><li>Collaborate with QA and training teams for continuous team development.</li><li>Ensure compliance with internal processes and regulatory standards.</li><li>Utilize CRM, VICI Dialer, and ticketing systems for managing interactions.</li></ul>Requirements: Bachelor&rsquo;s degree in Business Administration, Communications, or related field. 2&ndash;3 years of proven experience supervising inbound call center / CX teams. Excellent communication skills in Urdu and English. Strong proficiency in Excel, CRM platforms, and call flow/IVR systems. Empathetic, analytical, and results-driven leader who thrives under pressure. This position is open for male candidates only.Location: Karachi (Onsite)Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Team Lead - CSR

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesRequired Skills:Take customer calls and provide accurate, satisfactory answers to their queries and concerns Call clients and customers to inform them about the company&rsquo;s new services Excellent communication skills in English language. Ability to work at Night Shift.Benefits: Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Females Candidates are encouraged to apply.Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Center Representatives/ CSR- International (Evening Shift)

Telemarketing

Hiring for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Excellent communication and interpersonal skills</li><li>Provide accurate information about products, services, and company policies.</li><li>Previous customer service or call center experience preferred</li><li>Strong verbal and written communication skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Proficient in using CRM software and Microsoft Office Suite</li><li>Patience, empathy, and a positive attitude</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Searching for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Excellent communication and interpersonal skills</li><li>Provide accurate information about products, services, and company policies.</li><li>Previous customer service or call center experience preferred</li><li>Strong verbal and written communication skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

Explore 23+ Csr in Karachi this September. Find roles across top companies and apply now to boost your career.

23 csr jobs IN Karachi

CSR

Customer Service Representative (CSR)

Virtual Assistant/CSR (Inbound & Outbound Specialist)

Team Lead - CSR

Call Center Representatives/ CSR- International (Evening Shift)

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES