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customer success manager

client advisor

client outreach associate Jobs in Karachi

client outreach associate

client relationship manager Jobs in Karachi

client relationship manager

csm client facing

Solisurf

Role Overview:As the Client Success Manager, you will talk to our clients regularly and make sure they are happy with our work. You will make sure that everything we promised to the client is delivered on time. You will work closely with the operations manager and quality checker to fix any problems quickly and keep everything running smoothlySalary<ul><li>30,000 - 50,000 PKR/month base</li></ul>Key Responsibilities:<ul><li>Talk to clients often and clearly to keep them updated and Satisfied</li><li>Make sure all videos and tasks are delivered to clients on time</li><li>Work with the operations manager and quality checker to solve any issues</li><li>Record and send Loom videos to help solve client problems quickly</li><li>When a video goes live, send a message to the client with the video link (YouTube or Instagram)</li><li>Every month, create a report showing how many videos are done, pending, or still being edited (maintaining backlog reports)</li><li>Post videos on client YouTube channels to stay on schedule</li><li>assign tasks to internal team (making sure they are accountable for their work)</li></ul>We&rsquo;re looking for someone who is organized, quick to respond, and focused on helping clients. You&rsquo;ll be a big part of making sure everything runs smoothly and clients are happy.Apply here:<ul><li>Fill up this link ( https://forms.trll.io/SmYfgnHs/addx-job-applications and submit your application</li><li>Following this initial screening, there will be a series of tests conducted to choose the best applicant.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CSM Client Facing

IT Institute

At Innovador Solutions - Software House, we drive innovation through software solutions. We&rsquo;re seeking a proactive, client-facing Business Development Representative to expand our business and connect clients with tailored technology.Key Responsibilities<ul><li>Lead Conversion: Evaluate marketing leads and convert them into sales opportunities.</li><li>Sales Outreach: Engage prospects via cold calls, emails, and networking.</li><li>Client Engagement: Present our solutions, understand client needs, and customize product offerings.</li><li>Relationship Building: Develop and maintain long-term client relationships.</li><li>Team Collaboration: Work closely with marketing, account executives, and technical teams.</li><li>Travel: Attend client meetings, presentations, and proposal sessions as needed.</li><li>Reporting: Provide regular updates on sales activities and performance to management.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Software Engineering or a related field.</li><li>Minimum of 2 years&rsquo; experience in Business Development</li><li>Exceptional communication and presentation skills; proven client-facing experience.</li><li>Bilingual Preferred</li><li>Self-motivated, organized, and comfortable with travel.</li></ul>What We Offer<ul><li>Competitive salary: Rs50,000 &ndash; Rs100,000 per month plus commission.</li><li>Full-time, in-person role with ample growth opportunities in a dynamic environment.</li></ul>If you&rsquo;re a results-driven sales professional with a passion for technology, join us at Innovador Solutions to help shape the future!Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Business Development Representative

CO/LAB LosAngeles

Position Overview We are seeking a Development Project Manager to lead the planning, execution, and delivery of development projects from initiation through completion. This role is responsible for managing scope, budget, timeline, and resources while serving as the primary point of contact for stakeholders. The ideal candidate brings a balance of technical knowledge, leadership skills, and organizational expertise to ensure projects are delivered successfully, on time, and aligned with business objectives.Key ResponsibilitiesProject Planning &amp; Strategy<ul><li>Define project scope, objectives, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans including schedules, milestones, budgets, and resource allocation.</li><li>Identify risks, dependencies, and potential obstacles, implementing mitigation strategies.</li><li>Apply appropriate project management methodologies (Agile, Scrum, Waterfall) to fit project needs.</li></ul>Team Leadership &amp; Management<ul><li>Lead, mentor, and motivate cross-functional teams including developers, designers, and QA testers.</li><li>Assign tasks, balance workloads, and ensure team members have the tools to succeed.</li><li>Facilitate regular meetings to track progress, resolve issues, and maintain momentum.</li><li>Foster a collaborative, high-performance culture within the team.</li></ul>Execution &amp; Monitoring<ul><li>Oversee day-to-day project execution, ensuring deliverables meet quality standards and deadlines.</li><li>Track performance against KPIs, budgets, and timelines, adjusting plans as needed.</li><li>Proactively identify and resolve issues, escalating when necessary.</li><li>Manage budgets, monitor expenses, and ensure financial objectives are met.</li></ul>Stakeholder &amp; Client Communication<ul><li>Act as the primary point of contact for stakeholders, senior management, and clients.</li><li>Deliver regular project updates, status reports, and risk assessments.</li><li>Manage stakeholder expectations and ensure alignment throughout the project lifecycle.</li><li>Coordinate with vendors and contractors to secure required services and resources.</li></ul>Quality Assurance &amp; Documentation<ul><li>Ensure all deliverables meet defined quality standards and technical requirements.</li><li>Oversee testing and QA processes to deliver reliable, bug-free solutions.</li><li>Maintain comprehensive documentation including project plans, specifications, and decisions.</li><li>Conduct post-project reviews to capture lessons learned and inform future initiatives.</li></ul>QualificationsExperience<ul><li>5+ years of experience in project management, preferably in software, web, or product development.</li><li>Demonstrated success in managing and delivering complex projects on time and within budget.</li><li>Experience working with Agile, Scrum, and Waterfall methodologies.</li><li>Strong background in leading technical teams.</li></ul>Skills<ul><li>Strong knowledge of project management principles, practices, and tools.</li><li>Technical acumen to effectively communicate with engineers and developers.</li><li>Excellent leadership, negotiation, and conflict-resolution abilities.</li><li>Outstanding written and verbal communication skills.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Proficiency with project management software (e.g., Jira, Asana, Trello) and version control systems (e.g., Git).</li></ul>Education &amp; Certifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Business, or a related field.</li><li>PMP, CSM, or other relevant project management certifications highly desirable.</li></ul>Job Type: Full-timeWork Location: Remote

Development Project Manager

HRSG

Job title: Project Supervisor &amp; DraughtmanQualification: DEA, MechanicalExperience: 2-3 years (preferably food &amp; Pharma)Salary Range: 90k &ndash; 110KJOB DESCRIPTION:<ul><li>Hands-on experience on AutoCAD for layout preparation/modification,</li><li>Mechanical parts drawing preparation</li><li>Jacketed vessel/jacketed piping drawing preparation</li><li>Updating the Plant P&amp;ID and preparing the P&amp;ID for new projects</li><li>Supervising project vendors at site to execute the activities in timely manner ensuring the HSE and quality standards</li><li>Planning and Execution phase including site monitoring for civil, HVAC, piping, electrical, automation and infrastructural projects</li><li>Coordinate with contractors for smooth execution of work at site maintaining the site GMP and HSE protocols in compliance with CSM agreement</li><li>Ensure that the projects that are underway are well within the stipulated timeline, flag the concern in case of any foreseen risks and prepare the mitigation plan to meet the given deadline</li><li>Making sure all site execution work/projects (mechanical &amp; electrical) to be carried out as per drawing &amp; schedule.</li><li>Liaison closely with site&rsquo;s Manufacturing, Quality &amp; HSE team to finalize the solution &amp; prepare BOQ / RFQ accordingly for circulation.</li><li>Involved in equipment design and development and ensure compliance to MDLZ HSE &amp; HED standards</li><li>Conducting TBT with vendors/site contractors on daily basis and issuing/closing PTW</li><li>Actively communicates with all stakeholders (manufacturing, utilities, quality &amp; HSE, security) responsible for resolution for any project/contractor related issue</li><li>Conducting HSE risk assessments and initiating MOC, follow up for approval</li><li>BOQ preparation, wetting the material delivery as per DC, verifying bills</li><li>Assisting site engineers/team to drive the IL6S agenda</li><li>Own and drive SWP, HSE standards</li><li>Assist onsite/offsite teams in documentation for capitalization and CWIP status</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs90,000.00 - Rs110,000.00 per monthWork Location: In person

Project Supervisor & Draughtman

Bazzle Balloons

Position Title: IT ManagerEmployment Type: Full-TimeJob Title: IT ManagerJob SummaryThe IT Manager is a senior leadership role responsible for managing IT infrastructure, cybersecurity, service delivery, and digital transformation, while also playing a key role in business development. The position requires a balance of technical expertise, strategic leadership, and client-facing skills to support organizational growth, lead technical presentations, and build strong partnerships with clients and vendors.Key ResponsibilitiesStrategic Leadership &amp; Governance<ul><li>Develop and execute IT strategy in line with business goals.</li><li>Establish IT governance and compliance frameworks (ITIL, ISO 27001, COBIT).</li><li>Manage IT audits, risk assessments, and regulatory compliance.</li><li>Partner with leadership to identify new business opportunities where IT solutions can drive growth.</li></ul>Business Development &amp; Client Engagement<ul><li>Participate in client meetings, RFPs, and technical presentations to support the sales and business development team.</li><li>Prepare solution proposals, architecture diagrams, and business cases to showcase IT capabilities.</li><li>Act as a technology advisor to clients, providing consultancy on infrastructure, cloud, cybersecurity, and digital transformation.</li><li>Represent the company in conferences, vendor meetings, and industry events to build relationships and explore new business leads.</li></ul>Infrastructure &amp; Operations Management<ul><li>Oversee enterprise IT infrastructure (servers, data centers, cloud, and networks).</li><li>Ensure high availability, performance, and scalability of IT systems.</li><li>Manage IT projects including ERP/CRM rollouts, cloud migrations, and security upgrades.</li><li>Ensure proper IT asset management, vendor negotiations, and cost optimization.</li></ul>Cybersecurity &amp; Compliance<ul><li>Define and enforce cybersecurity policies, threat monitoring, and incident response.</li><li>Implement data protection, disaster recovery, and business continuity plans.</li><li>Ensure compliance with ISO 27001, ITIL best practices, and local regulatory standards.</li></ul>Service Delivery &amp; ITIL Management<ul><li>Implement ITIL-based service management processes (Incident, Change, Problem, Asset Management).</li><li>Drive SLA compliance and ensure client satisfaction for managed services.</li><li>Lead IT support teams, ensuring efficient and timely resolution of technical issues.</li></ul>Innovation &amp; Transformation<ul><li>Drive adoption of emerging technologies (AI for IT Operations, RPA, IoT, Data Analytics).</li><li>Lead digital transformation projects to modernize client and in-house systems.</li><li>Evaluate and integrate cloud-first strategies (AWS, Azure, GCP).</li><li>Align IT innovation with business growth objectives.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s/Master&rsquo;s in Information Technology, Computer Science, or related field.</li><li>10+ years of IT experience with at least 5 years in a managerial role.</li><li>Strong technical expertise in IT infrastructure, cloud, cybersecurity, and enterprise applications.</li><li>Proven experience in client-facing roles, pre-sales support, and solution presentations.</li><li>Excellent communication, presentation, and proposal-writing skills.</li><li>Leadership experience in managing cross-functional IT teams and projects.</li><li>Certifications preferred: ITIL Expert, ISO 27001 Lead Implementer, PMP/Prince2, CISSP/CISM, AWS/Azure Architect, CCNP/CCIE.</li></ul>Reporting To:General Manager ITJob Type: Full-timeEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>IT: 10 years (Required)</li><li>ITIL Management: 7 years (Required)</li><li>Cybersecurity: 7 years (Required)</li><li>Infrastructure &amp; Operations Management: 7 years (Required)</li></ul>License/Certification:<ul><li>ITIL Expert, ISO 27001 Lead Implementer, PMP/Prince2 (Required)</li><li>CISSP/CISM, AWS/Azure Architect, CCNP/CCIE (Required)</li></ul>Work Location: In person

IT Manager

Htech Solution Pvt. Ltd.

Position Title: IT ManagerEmployment Type: Full-TimeJob Title: IT ManagerJob SummaryThe IT Manager is a senior leadership role responsible for managing IT infrastructure, cybersecurity, service delivery, and digital transformation, while also playing a key role in business development. The position requires a balance of technical expertise, strategic leadership, and client-facing skills to support organizational growth, lead technical presentations, and build strong partnerships with clients and vendors.Key ResponsibilitiesStrategic Leadership &amp; Governance<ul><li>Develop and execute IT strategy in line with business goals.</li><li>Establish IT governance and compliance frameworks (ITIL, ISO 27001, COBIT).</li><li>Manage IT audits, risk assessments, and regulatory compliance.</li><li>Partner with leadership to identify new business opportunities where IT solutions can drive growth.</li></ul>Business Development &amp; Client Engagement<ul><li>Participate in client meetings, RFPs, and technical presentations to support the sales and business development team.</li><li>Prepare solution proposals, architecture diagrams, and business cases to showcase IT capabilities.</li><li>Act as a technology advisor to clients, providing consultancy on infrastructure, cloud, cybersecurity, and digital transformation.</li><li>Represent the company in conferences, vendor meetings, and industry events to build relationships and explore new business leads.</li></ul>Infrastructure &amp; Operations Management<ul><li>Oversee enterprise IT infrastructure (servers, data centers, cloud, and networks).</li><li>Ensure high availability, performance, and scalability of IT systems.</li><li>Manage IT projects including ERP/CRM rollouts, cloud migrations, and security upgrades.</li><li>Ensure proper IT asset management, vendor negotiations, and cost optimization.</li></ul>Cybersecurity &amp; Compliance<ul><li>Define and enforce cybersecurity policies, threat monitoring, and incident response.</li><li>Implement data protection, disaster recovery, and business continuity plans.</li><li>Ensure compliance with ISO 27001, ITIL best practices, and local regulatory standards.</li></ul>Service Delivery &amp; ITIL Management<ul><li>Implement ITIL-based service management processes (Incident, Change, Problem, Asset Management).</li><li>Drive SLA compliance and ensure client satisfaction for managed services.</li><li>Lead IT support teams, ensuring efficient and timely resolution of technical issues.</li></ul>Innovation &amp; Transformation<ul><li>Drive adoption of emerging technologies (AI for IT Operations, RPA, IoT, Data Analytics).</li><li>Lead digital transformation projects to modernize client and in-house systems.</li><li>Evaluate and integrate cloud-first strategies (AWS, Azure, GCP).</li><li>Align IT innovation with business growth objectives.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s/Master&rsquo;s in Information Technology, Computer Science, or related field.</li><li>10+ years of IT experience with at least 5 years in a managerial role.</li><li>Strong technical expertise in IT infrastructure, cloud, cybersecurity, and enterprise applications.</li><li>Proven experience in client-facing roles, pre-sales support, and solution presentations.</li><li>Excellent communication, presentation, and proposal-writing skills.</li><li>Leadership experience in managing cross-functional IT teams and projects.</li><li>Certifications preferred: ITIL Expert, ISO 27001 Lead Implementer, PMP/Prince2, CISSP/CISM, AWS/Azure Architect, CCNP/CCIE.</li></ul>Reporting To:General Manager ITJob Type: Full-timeEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li> IT : 10 years (Required)</li><li>IT infrastructure, cloud, cybersecurity: 6 years (Required)</li><li>Cybersecurity &amp; Compliance: 8 years (Required)</li><li>Service Delivery &amp; ITIL Management: 10 years (Required)</li></ul>License/Certification:<ul><li>ITIL Expert, ISO 27001 Lead Implementer (Required)</li><li>PMP/Prince2, CISSP/CISM, AWS/Azure Architect, CCNP/CCIE (Required)</li></ul>Work Location: In person

TECHNOSYS 

We are seeking a skilled and motivated Scrum Master to support our ERP implementation and enhancement projects. The Scrum Master will be responsible for facilitating agile practices, ensuring smooth coordination between development, functional, and support teams, and driving successful ERP deliveries.Key Responsibilities:Agile Facilitation &amp; Coaching<ul><li>Guide ERP development and functional teams in Agile/Scrum practices, ensuring compliance with defined methodologies.</li><li>Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li><li>Coach the team on agile principles to promote a culture of continuous improvement.</li></ul>Project &amp; Delivery Management<ul><li>Ensure ERP deliverables (customizations, modules, enhancements, bug fixes) are delivered within timelines and quality standards.</li><li>Work closely with Product Owners/Business Analysts to maintain a well-prioritized ERP product backlog.</li><li>Identify, monitor, and remove impediments affecting team performance.</li></ul>Collaboration &amp; Stakeholder Management<ul><li>Act as a bridge between ERP technical teams, functional consultants, and business stakeholders.</li><li>Ensure alignment of ERP development with business needs and compliance requirements.</li><li>Facilitate effective communication and conflict resolution within and across teams.</li></ul>Monitoring &amp; Reporting<ul><li>Track and report on sprint progress, velocity, and performance metrics.</li><li>Ensure transparency in the delivery process and keep stakeholders updated on ERP project status.</li><li>Maintain documentation of sprint activities and lessons learned.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field.</li><li>Certified Scrum Master (CSM/PSM) or equivalent agile certification.</li><li>Proven experience as a Scrum Master, preferably in ERP systems (SAP, Oracle, Microsoft Dynamics, or custom ERP platforms).</li><li>Strong understanding of Agile methodologies, software development lifecycle (SDLC), and ERP implementation practices.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Problem-solving mindset with the ability to handle pressure and deadlines.</li></ul>Goals / KPIs:<ul><li>Ensure consistent sprint velocity and timely delivery of ERP features.</li><li>Achieve high sprint completion rate (meeting commitments with minimal spillover).</li><li>Reduce blockers and impediments within agreed SLA.</li><li>Improve team productivity and collaboration through continuous coaching.</li><li>Ensure ERP project alignment with business objectives.</li></ul>Timings : 9 am - 6pmMonday till fridayLocation : pechs block 2Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Scrum Master

Explore 617+ Csm client facing in Karachi this September. Find roles across top companies and apply now to boost your career.

617 csm client facing jobs IN Karachi

CSM Client Facing

Business Development Representative

Development Project Manager

Project Supervisor & Draughtman

IT Manager

IT Manager

Scrum Master