customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support representative Jobs in Karachi

customer support representative

account manager

accounts manager

client relationship manager

Mashreq

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 <ul>
 <li>
 Lead Management &amp; Drop-off Handling (New Acquisition)
 </li>
 <li>
 Managing NSTP Scenarios
 </li>
 <li>
 Assisted client onboarding
 </li>
 <li>
 Client Servicing &amp; Complaints Handling
 </li>
 <li>
 Cross-Sell (within 3 MOB)
 </li>
 <li>
 Portfolio Management
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 
 &bull; Self-Motivated and positive attitude.
 
 
 &bull; Analytical and numeric skills.
 
 
 &bull; Problem resolution skills.
 
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 
 &bull; Dynamic, result-oriented approach to work.
 
</div>

Virtual Relationship Manager (Mashreq Digital Bank Pakistan)

Increase Rev

We&rsquo;re Hiring! | Client Relationship Executive &ndash; Increase RevPosition OverviewWe are seeking a high-potential B2B Client Relationship Executive to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:<ul><li>Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.</li><li>Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.</li><li>Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.</li><li>Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.</li><li>Participate in client meetings, product demos, and stakeholder engagement activities.</li><li>Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Media Sciences or related discipline.</li><li>2-3 years of B2B progressive sales experience.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to thrive in a fast-paced, performance-oriented environment.</li><li>Must be fluent in English.</li></ul>Job Details:Position: Client Relationship ExecutiveLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 50,000 + 5% Recurring Commissions &amp; (Target new sales $500 every month)Timings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬<ul><li>Mention &ldquo;Client Relationship Executive&rdquo; in the subject line.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Client Relationship Executive

MAP Group Of Companies

Job Title: Sales ExecutiveCompany OverviewMAP ENTERPRISES (Pvt) Ltd, is an international freight forwarder, NVOCC and shipping agent since more than 2 decades, having branch offices all over the country and having a network of agents all over the world with professional and diligent staff and overseas partners.MAP Enterprises (Pvt) Ltd was established to cater requirements of exporters and importers of Pakistan as forwarder &amp; NVOCC, to the entire satisfaction and give top class service with tracking of consignment to the buyers of their product.Job Summary:The Sales Executive will drive sales and expand the client base for our NVOCC and freight forwarding services by identifying new business opportunities and developing client relationships.Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing or Advertising.</li></ul>Duties and Responsibilities:<ul><li>Develop relationships with customers and generate new business.</li><li>Form a customer base by establishing communication with prospective clients, understanding their supply chain needs and building out proposals to meet their requirements.</li><li>Solicit our client&rsquo;s services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution &amp; Warehousing, Cargo Insurance..</li><li>Meet the monthly goals given by management.</li><li>Maintain consistent communication with our client&rsquo;s Operations/Customer Service Departments.</li></ul>Benefits:<ul><li>Competitive salary plus commission and incentives.</li><li>Health insurance.</li><li>Professional development opportunities.</li><li>Leave encashment.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

MARKETING AND SALES EXECUTIVE

HR Ways

Position: Corporate Business Developemnt ExecutiveClient Company: Our client is a well-established company in the travel and tourism industry, committed to delivering exceptional services and maintaining high operational standards.Job Summary:Our client is looking for a well-connected Corporate Business Development Manager to promote our corporate travel services and grow our B2B client base through daily outreach and relationship-building.Key Responsibilities:<ul><li>Identify and develop new corporate business opportunities through cold calling, networking, referrals, and field visits.</li><li>Build and maintain relationships with corporate clients across industries including pharmaceuticals, banking, finance, FMCGs, and other organizations.</li><li>Promote Eventica Travels' domestic and international travel solutions and corporate travel management.</li><li>Schedule daily client meetings, deliver presentations, and negotiate business agreements.</li><li>Manage key corporate accounts and ensure high levels of customer satisfaction.</li><li>Coordinate with internal operations to ensure seamless service delivery.</li><li>Maintain accurate sales records, pipeline updates, and activity reports.</li><li>Achieve monthly and quarterly sales targets.</li></ul>Requirements:<ul><li>Minimum 3-4 years of experience in B2B or corporate sales, preferably in the travel, hospitality, hotel or tourism industry.</li><li>Existing network within corporate organizations, especially in the Technology, pharmaceutical, banking, FMCGs, financial services, or related sectors.</li><li>Good understanding of domestic and international travel services.</li><li>Excellent communication, presentation, negotiation, and relationship management skills.</li><li>Hardworking, Punctual, Self-motivated, target-driven, and confident in meeting clients.</li><li>Willingness to conduct daily field visits, cold calls, and client follow-ups.</li><li>Bachelor's degree in Business, Marketing, Hospitality, or a related field is preferred.</li></ul>Other Details:Location: Defence View, Karach Working Days: Monday to Saturday Working Timings: 10:00 am to 6:00pm Working Mode: Hybrid<ul><li>About HR Ways:HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983azto to stay updated, or visit www.hrways.co to learn more.</li></ul>Pay: Rs25,797.14 - Rs101,109.17 per monthWork Location: In person

Corporate Business Development Executive

HRI Private Limited

We're Hiring | Key Account Manager &ndash; Sales | Flavours &amp; FragrancesLocation: Saddar, KarachiOur client, a well-established company specializing in flavours, fragrances, and food ingredient solutions, is seeking a dynamic and results-oriented Key Account Manager &ndash; Industrial Sales to drive business growth and manage strategic accounts within the food manufacturing industry.Requirements<ul><li>5&ndash;10 years of B2B sales experience in flavours, fragrances, food ingredients, additives, seasonings, or specialty ingredients</li><li>Strong network with food manufacturers across Pakistan</li><li>Proven success in key account management and business development</li><li>Excellent communication, negotiation, and relationship management skills</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Professional growth and career development</li><li>Opportunity to work with one of Pakistan's leading food ingredient companies</li></ul>Interested candidates may apply by sending their updated CV to: careers@hri.com.pkSubject: Key Account Manager &ndash; Food IngredientsPay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Key Account Manager – Sales | Flavours & Fragrances

ibex. Pakistan

<div>
 
 Job Summary
 
 
 
 Ibex, on behalf of one of its international clients, is seeking a high-performing and articulate professional to join its team as a
 
 Client &ndash; HR Domain
 
 . This is a
 
 fixed night shift, onsite, client-facing role (Monday to Friday)
 
 that offers direct exposure to a global HR environment, where professionalism, strong communication, and ownership are essential. The position provides an excellent opportunity to work closely with international stakeholders, leverage HR systems expertise, and grow within a fast-paced, performance-driven organization.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related discipline.
 </li>
 <li>
 Previous experience in HR or HR-related functions is a strong plus.
 </li>
 <li>
 Proven experience working with HR-based software or enterprise HR platforms.
 </li>
 <li>
 Excellent command of spoken and written English.
 </li>
 <li>
 Strong proficiency in basic computer applications, including email, typing, and standard business tools.
 </li>
 <li>
 Demonstrated ability to communicate confidently and professionally with international clients.
 </li>
 <li>
 High adaptability and ability to thrive in a dynamic, evolving environment.
 </li>
 <li>
 Willingness and availability to work onsite during the night shift.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 As a Client Service Executive in the HR domain, you will serve as a trusted point of contact for clients, ensuring seamless HR-related service delivery. This role requires a combination of
 
 strong client management skills, HR knowledge, and hands-on software expertise
 
 , enabling you to provide tailored solutions and strengthen long-term client relationships.
 
 
 <ul>
 <li>
 Act as the primary point of contact for clients, delivering clear, confident, and professional communication at all times.
 </li>
 <li>
 Manage client requests and interactions using HR-based software platforms; hands-on experience with such systems is highly valued.
 </li>
 <li>
 Apply strong client service and relationship management skills to understand client needs and deliver accurate, HR-aligned solutions.
 </li>
 <li>
 Demonstrate exceptional verbal and written communication skills while engaging with international clients.
 </li>
 <li>
 Analyze and resolve HR-related client concerns using structured problem-solving and sound judgment.
 </li>
 <li>
 Maintain professionalism and composure in complex or high-pressure situations.
 </li>
 <li>
 Contribute to continuous service improvement through feedback, quality initiatives, and collaboration.
 </li>
 <li>
 Identify opportunities to recommend HR-related products or services aligned with client needs and business objectives.
 </li>
 </ul>
</div>

CSR-HR for Health - PK

Eposmatic (Pvt) Ltd

Company: ePOSmatic Pvt. Ltd. Location: Karachi, Pakistan Employment Type: Full-Time Hiring: 2 PositionsJoin Our TeamAt ePOSmatic Pvt. Ltd., we help businesses streamline operations through cutting-edge POS and ERP solutions. We are looking for ambitious Business Development Associates who are passionate about sales and building lasting client relationships.Your Responsibilities&middot; Generate qualified business leads.&middot; Schedule and conduct client meetings.&middot; Present company products and services.&middot; Build a strong sales pipeline.&middot; Follow up with clients and close sales opportunities.&middot; Meet assigned KPIs and revenue targets.&middot; Prepare weekly sales activity reports.Ideal Candidate&middot; Bachelor's degree (Business, Marketing, or related discipline).&middot; Experience in B2B sales or business development is preferred.&middot; Excellent verbal and written communication skills.&middot; Strong negotiation and relationship-building abilities.&middot; Goal-oriented and eager to learn.Why Join ePOSmatic?&middot; Growth-focused work culture&middot; Attractive compensation package&middot; Incentive-based earnings&middot; Supportive team environment&middot; Opportunities for professional developmentVacancies: 2Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Business Development Associate – Corporate Sales

Explore 110+ Client relationship manager in Karachi this August. Find roles across top companies and apply now to boost your career.