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client relationship manager

Mashreq

<div>
 Job Purpose:
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 Key Result Areas:
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 - Lead Management &amp; Drop-off Handling (New Acquisition)
 
 - Managing NSTP Scenarios
 
 - Assisted client onboarding
 
 - Client Servicing &amp; Complaints Handling
 
 - Cross-Sell (within 3 MOB)
 
 Knowledge, Skills &amp; Experience:
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 &bull; Self-Motivated and positive attitude.
 
 &bull; Analytical and numeric skills.
 
 &bull; Problem resolution skills.
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 &bull; Dynamic, result-oriented approach to work.
</div>

Virtual Relationship Manager - NeoBiz (Mashreq Bank Pakistan Limited)

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 <ul>
 <li>
 Lead Management &amp; Drop-off Handling (New Acquisition)
 </li>
 <li>
 Managing NSTP Scenarios
 </li>
 <li>
 Assisted client onboarding
 </li>
 <li>
 Client Servicing &amp; Complaints Handling
 </li>
 <li>
 Cross-Sell (within 3 MOB)
 </li>
 <li>
 Portfolio Management
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 
 &bull; Self-Motivated and positive attitude.
 
 
 &bull; Analytical and numeric skills.
 
 
 &bull; Problem resolution skills.
 
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 
 &bull; Dynamic, result-oriented approach to work.
 
</div>

Virtual Relationship Manager (Mashreq Digital Bank Pakistan)

HR Ways

About the Company:﻿Looking for a packages and containers manufacturing industry. Their production department, armed with the latest plate making and exposing facilities and with the highest standards of European printing machines from Heidelberg, Germany, handles the most difficult of printing jobs as a part of routine.Role Overview &ndash; Sales AssociateJob Summary:We are seeking a proactive Sales Associate with 2+ years of experience in the packaging industry to join our dynamic team in Karachi. The successful candidate will be primarily responsible for generating new client leads through cold calling and other outreach methods, maintaining a robust client database, and conducting regular follow-ups to nurture client relationships.Key Responsibilities:Lead Generation: Utilise cold calling and other effective outreach strategies to generate new leads. Identify potential clients within the Karachi area and initiate contact to introduce our printing and packaging solutions.Client Database Management: Maintain an up-to-date and accurate client database. Enter all client interactions, including inquiries and follow-up actions, ensuring all data is current and accessible.Client Relationship Management: Conduct regular follow-ups with potential and existing clients to ensure continued interest and satisfaction with our offerings. Address any queries and provide additional information to aid their purchasing decisions.Support Sales Manager: Provide generated leads to the Sales Manager and assist with the initial stages of client engagement. Prepare reports on lead generation activities and outcomes for review.Collaborate with Sales Team: Work closely with the sales team to refine lead generation strategies and enhance client engagement processes. Participate in team meetings to discuss targets and strategies.Market Research: Conduct market research to stay informed about industry trends and competitor activities within the Karachi region. Use this information to adjust lead generation tactics.Event Participation: Occasionally participate in industry events and trade shows to network with potential clients and promote our products.Skills &amp; Qualifications:<ul><li>Proven experience in sales, specifically within the packaging industry.</li><li>Strong organisational abilities and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suite.</li><li>If the candidate has strong relationships in the Banking, FMCG, and Cosmetics sectors, that is a plus.</li></ul>Other Details: ﻿Experience: ﻿2+ years ﻿﻿Location: ﻿Karachi ﻿﻿Benefits: ﻿Medical, Fuel, Leave, Yearly bonus.Job Type: Full-timeWork Location: In person

Sales Associate

Jumppace PVT LTD

We&rsquo;re Hiring: Account Managers / Upsell Specialists &ndash; Jumppace Pvt LtdWe are looking for experienced and results-driven Account Managers / Upsell Specialists to join our growing team. If you have a strong background in client relationship management and revenue growth, we&rsquo;d love to hear from you! Job OverviewAs an Account Manager / Upsell Specialist, you will be responsible for managing existing client relationships, identifying growth opportunities, and driving revenue through upselling and cross-selling our services.Key Responsibilities<ul><li>Manage and maintain strong relationships with existing clients</li><li>Identify upselling and cross-selling opportunities to maximize revenue</li><li>Understand client needs and align solutions accordingly</li><li>Conduct regular follow-ups and performance reviews with clients</li><li>Collaborate with sales, marketing, and operations teams</li><li>Ensure high levels of customer satisfaction and retention</li><li>Prepare reports on account performance and revenue growth</li></ul>Requirements<ul><li>2&ndash;5 years of experience in Account Management / Upselling / Sales</li><li>Experience in IT / Software industry preferred</li><li>Strong communication and negotiation skills</li><li>Proven track record of achieving revenue targets</li><li>Ability to build long-term client relationships</li><li>Self-motivated with a results-driven approach</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Growth and career development opportunities</li><li>Collaborative and dynamic work environment</li></ul>Location: Karachi (On-site )Timing: 08:00 PM to 05:00 AMApply Now: Kindly share your CV at careers@jumppace.comJob Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Account Managers / Upsell Specialists

Scalemill

OverviewScalemill (www.scalemill.com) helps technology companies increase revenue and reduce costs by setting up offsite inside sales, support and customer success teams that handle customer interactions. We exclusively work with B2B (Business-to-Business) SaaS (Software-as-a-Service) products and specialize in lead generation and appointment-setting.RoleThis role involves closing deals and driving revenue growth by acquiring new clients and maintaining relationships with existing ones. Developing and implementing sales strategies, conducting market research and collaborating with internal teams to meet the targets and bring in revenue for the company. Success in this role requires excellent communication, negotiation and analytical skills as well as a proactive, customer-focused mindset.KeywordsSales, business development, customer relationship management, account managementLocationClifton, Karachi (Do Talwar)TimingsMorning or noonTypeFull-time from the officeReporting lineTeam Lead and Account ManagerKey ResponsibilitiesClient Acquisition &amp; Relationship Management<ul><li>Identify and connect with new clients through calls, networking and events</li><li>Build and maintain strong relationships with existing and potential clients</li><li>Regularly follow up to understand client needs and ensure satisfaction</li></ul>Sales Process<ul><li>Conduct product demos and presentations to showcase solutions</li><li>Prepare proposals, negotiate terms and close deals</li><li>Coordinate smooth handovers to the customer success or the relevant team</li><li>Keep client information and sales activities updated in the CRM</li></ul>Collaboration<ul><li>Plan and execute sales strategies to achieve targets</li><li>Work closely with marketing, product and customer success teams</li><li>Identify upselling and cross-selling opportunities within existing clients</li><li>Manage end-to-end tasks and process all commissions and spiffs before the deadline from management</li></ul>Reporting &amp; Performance<ul><li>Share regular sales reports and pipeline updates with the account manager</li><li>Review sales data to track progress and identify improvement areas</li><li>Provide client feedback to help improve products and processes</li></ul>Leadership<ul><li>Support and guide junior team members on sales tasks</li><li>Lead with a professional and client-focused approach</li></ul>Conversion &amp; Closing<ul><li>Handle objections confidently and convert prospects into clients</li><li>Create urgency and value-driven proposals to accelerate deal closures</li><li>Follow a structured sales approach to improve win rates</li></ul>Competitive Positioning<ul><li>Clearly communicate the company&rsquo;s values against competitors</li><li>Stay updated about competitor offerings, pricing and market positioning</li><li>Use competitive insights to refine sales strategies</li></ul>Skills needed<ul><li>Communication: excellent written and verbal communication skills are required</li><li>Organization: superior organizational skills to manage multiple tasks and responsibilities effectively</li><li>Time management: strong ability to prioritize tasks, manage time efficiently and work in a fast-paced environment</li><li>Attention to detail: accuracy in handling tasks and documents is critical</li><li>Professionalism &amp; discretion: maintaining high standards of professionalism and handling sensitive information with integrity and confidentiality</li></ul>Technology<ul><li>This role requires someone comfortable with basic technology like computers, smartphones and common software used in offices</li><li>Comfortable with using online messaging tools like WhatsApp, Google Chat, etc.</li><li>Proficiency with Google Suite, like Gmail, Google Docs, Google Sheets and Google Slides</li><li>Good. proven experience in handling CRM / ERP and dashboards</li><li>Familiarity with task management apps such as TickTick</li></ul>Background<ul><li>Bachelor's degree</li><li>Fluent English (written and verbal) is essential</li><li>At least 2 years of proven experience in a related role</li></ul>Job Type: Full-timeWork Location: In person

Account Executive (B2B Sales)

Increase Rev

We&rsquo;re Hiring! | MTO-Client Relationship &ndash; Increase RevPosition OverviewWe are seeking a high-potential Management Trainee Officer &ndash; Client Relationship to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:<ul><li>Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.</li><li>Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.</li><li>Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.</li><li>Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.</li><li>Participate in client meetings, product demos, and stakeholder engagement activities.</li><li>Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing or related discipline.</li><li>Fresh graduates or entry-level preferred.</li><li>Strong analytical capability with proficiency in MS Excel, PowerPoint, and reporting tools.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to thrive in a fast-paced, performance-oriented environment.</li><li>Must be fluent in English.</li></ul>Job Details:Position: MTO-Client RelationshipLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 40,000 to 50,000 + Highly Attractive CommissionClear growth road map: MTO-Client Relationship &rarr; Client Relationship Executive in(6 months)Timings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬<ul><li>Mention &ldquo;MTO-Client Relationship&rdquo; in the subject line.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

MTO-Client Relationship

foodpanda

<div>
 
 Assistant Manager, Account Management &ndash; Future Talent Pipeline (Pakistan) -
 
 We&rsquo;re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.
 
 
 
 Are you a fit?
 
 
 
 <ul>
 <li>
 Proven Track Record: Experience in Account Management with a history of hitting commercial targets.
 </li>
 <li>
 Environment: You thrive in fast-paced, high-accountability settings.
 </li>
 <li>
 Location: We hire across major cities in Pakistan; please enter your localtion for discussion during shortlisting.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 We are looking for an
 
 Assistant Manager, Account Management
 
 position. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.
 
 
 
 Responsibilities:
 
 
 
 
 Responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
 </li>
 <li>
 Monitor accounts and identifying upsell and cross-sell opportunities
 </li>
 <li>
 Develop sound strategic marketing plans and ensure consistent growth for the client&rsquo;s business
 </li>
 <li>
 Monitor each account&rsquo;s performance metrics and ensure compliance with foodpanda&rsquo;s operational standards function.
 </li>
 <li>
 Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
 
 
 </li>
 </ul>
 
 Collaboration:
 
 
 
 <ul>
 <li>
 Collaborate with other departments &amp; stakeholders and provide feedback and identifying industry trends
 </li>
 <li>
 Account Manager will be the main point of contact in all matters relating to client&rsquo;s concerns &amp; needs
 </li>
 <li>
 Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration
 </li>
 <li>
 Collaborate with various stakeholders to ensure project delivered timely
 </li>
 <li>
 Collaborate with internal departments to facilitate client need fulfillment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-3 years&rsquo; experience within a client management role preferable
 </li>
 <li>
 Proven B2B sales experience would be an advantage, preferably within the areas of F&amp;B, media, advertising, FMCG and e-commerce
 </li>
 <li>
 Exceptional verbal and written communication skills.
 </li>
 <li>
 Ability to collect, track, and analyze large amounts of data.
 </li>
 <li>
 Adaptability and strong problem-solving skills.
 </li>
 <li>
 Outstanding knowledge of MS Office
 </li>
 <li>
 Knowledge in Salesforce is a plus
 </li>
 <li>
 Ability to speak in other languages would be an added advantage
 
 
 </li>
 </ul>
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Account Management
 </li>
 <li>
 Client Relationship Building
 </li>
 <li>
 Upselling/Cross-Selling
 </li>
 <li>
 E-Commerce
 </li>
 <li>
 Revenue Management
 </li>
 <li>
 Project Management
 </li>
 <li>
 Data Analytics
 </li>
 <li>
 Critical Thinking/Problem Solving/Negotiation
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 A dynamic and challenging working environment with a steep learning curve
 </li>
 <li>
 Responsibility from day one in the leading food delivery company in the world
 </li>
 <li>
 The opportunity to be part of a happy, high functioning and smart team
 </li>
 <li>
 Periodic fun, engaging company events &amp; team activities
 </li>
 <li>
 A company committed to developing you personally and professionally.
 </li>
 <li>
 A vibrant and international team with diverse backgrounds from all over the world
 </li>
 <li>
 A culture that empowers you to take full ownership of your work and career
 </li>
 </ul>
</div>

Assistant Manager, Account Management

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