customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

sales manager

accounts manager

client relationship manager

Immigration Ways

Company Overview:We are a leading global mobility and strategic advisory firm established in 2014. We specialize in providing bespoke consultancy and corporate solutions for entrepreneurs and business owners. Our team is dedicated to high-performance standards, discipline, and delivering impactful results for our international clientele.Role Overview:We are looking for a professional and organized Client Relationship Manager to join our Karachi office. The ideal candidate will act as the primary point of contact for our clients, ensuring a seamless service experience and maintaining long-term professional partnerships.Key Responsibilities:<ul><li>Maintain and grow professional relationships with existing and new corporate clients.</li><li>Act as a bridge between clients and the internal operations team to ensure timely delivery of services.</li><li>Provide detailed information and advisory support regarding our global residency and mobility programs.</li><li>Resolve client inquiries with a high level of professionalism and efficiency.</li><li>Maintain accurate client records and manage follow-ups systematically.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in a related field.</li><li>Minimum 1 year in Client Relations, Corporate Sales, or Consultancy.</li><li>Exceptional verbal and written English communication skills.</li><li>Strong problem-solving abilities and a customer-first mindset.</li><li>Candidates with experience in high-end consultancy or professional services will be preferred.</li></ul>Job Type: Full-timeExperience:<ul><li>Consulting: 1 year (Required)</li></ul>Location:<ul><li>Karachi Defence Housing Society (Preferred)</li></ul>Work Location: In person

Client Relationship Manager

Oula Private Limited

Job Overview:The individual is responsible for leading and managing research projects end-to-end &mdash; from proposal design and execution to analysis and presentation. The role involves converting complex data into meaningful insights, building strong client relationships, and ensuring the delivery of high-quality outputs that drive business decisions.Responsibilities and Duties1. Project Leadership &amp; Management<ul><li>Independently manage small to medium-scale research projects, ensuring delivery within agreed timelines, budgets, and quality standards.</li><li>Develop research proposals, sampling frameworks, and cost estimates in consultation with the Research Manager.</li><li>Design research instruments (questionnaires, discussion guides) aligned with client objectives.</li></ul>2. Data Analysis &amp; Insight Development<ul><li>Lead data processing, validation, and interpretation to extract meaningful insights.</li><li>Develop storylines and insight-based reports that highlight key findings and implications for clients.</li><li>Ensure analytical accuracy and strategic clarity in all deliverables.</li><li>Integrate multiple data sources (quantitative, qualitative, and secondary data) to create comprehensive business stories.</li></ul>3. Client Servicing &amp; Relationship Building<ul><li>Serve as a key point of contact for assigned clients, ensuring responsiveness and proactive communication.</li><li>Present research findings to clients and provide actionable recommendations.</li><li>Maintain client satisfaction through quality service and problem-solving approach.</li></ul>4. Collaboration &amp; Team Development<ul><li>Mentor and guide Research Executives or interns on project coordination and analysis tasks.</li><li>Collaborate with operations, analytics, and data visualization teams to ensure cohesive project delivery.</li><li>Support business development efforts by contributing to proposals and pitches.</li></ul>5. Qualifications &amp; Skills:<ul><li>Completed graduation &ndash; Degree in Business Administration, preferably but not limited to marketing.</li><li>Minimum 6 months to 1 year of work experience in the research industry.</li><li>Good Communication Skills</li><li>&middot; Marketing knowledge and a thorough understanding of marketing research principles.</li><li>Analytical ability with proven numeracy skills.</li><li>Computer literacy &ndash; proficiency in MS Office.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Research Executive / Senior Research Executive

Marcem Event Solutions

Company: MARCEM Pvt LtdJob Location: KarachiJob Type: Full-timeSalary: PKR 80,000 per month (Starting Salary)Job Summary: MARCEM Pvt Ltd is looking for a motivated and result-driven Business Development Officer to expand our client base and build strong relationships with corporate and individual clients.The ideal candidate will be responsible for generating new business opportunities, building partnerships, and increasing revenue through event planning services including corporate events, weddings, and private functions.Key Responsibilities<ul><li>Identify and generate new business opportunities.</li><li>Develop relationships with corporate clients and brands.</li><li>Promote MARCEM event planning services to potential clients.</li><li>Conduct client meetings and presentations.</li><li>Prepare proposals, quotations, and event packages.</li><li>Coordinate with the event management team to ensure client requirements are fulfilled.</li><li>Maintain a client database and sales pipeline.</li><li>Meet monthly revenue targets.</li><li>Attend networking events and industry gatherings.</li><li>Follow up with potential leads and convert them into clients.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>2&ndash;3 years experience in business development, sales, or marketing.</li><li>Strong communication and negotiation skills.</li><li>Ability to build long-term client relationships.</li><li>Self-motivated with strong sales mindset.</li><li>Good knowledge of corporate events and wedding industry (preferred).</li><li>Ability to work under sales targets and deadlines.</li></ul>Preferred Skills<ul><li>Sales closing skills</li><li>Lead generation</li><li>Client relationship management</li><li>Proposal writing</li><li>Presentation skills</li><li>Networking ability</li></ul>Experience: 2&ndash;3 Years (Preferred)Fresh graduates with strong sales skills may also apply.Benefits:<ul><li>Competitive salary</li><li>Performance-based bonuses</li><li>Career growth opportunities</li><li>Professional work environment</li><li>Opportunity to work with major corporate clients</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Business Development Officer

HR Consultant

Client Relationship Executive - FemaleA fast-growing and innovative Generative AI Content Studio is looking for a dynamic and presentable individual to join its team. The company specializes in AI-powered content creation, digital campaigns, and brand storytelling for diverse clients.About the RoleSeeking a smart, proactive, and client-focused Digital Account Executive who will act as the bridge between clients and internal creative teams. The ideal candidate will translate client requirements into actionable briefs and ensure smooth execution of campaigns.Key Responsibilities<ul><li>Client Management:</li></ul>Act as the primary point of contact for clients, conduct meetings, and gather detailed requirements.<ul><li>Brief Development:</li></ul>Convert client inputs into clear and structured briefs for internal teams including AI specialists, designers, and writers.<ul><li>Internal Coordination:</li></ul>Manage communication between clients and production teams, ensuring timelines and deliverables are met.<ul><li>Quality Assurance:</li></ul>Review AI-generated content and campaign assets to ensure alignment with client expectations and brand guidelines.<ul><li>Presentations:</li></ul>Present concepts, storyboards, and final outputs to clients confidently while managing feedback and expectations.Requirements &amp; Qualifications<ul><li>Experience: 2&ndash;3 years in an advertising agency or corporate marketing environment</li><li>Education: Bachelor&rsquo;s degree in Marketing, Advertising, Business, or a related field</li><li>Skills:</li><li>Excellent communication and presentation skills</li><li>Strong organizational and coordination abilities</li><li>Client handling and stakeholder management</li><li>Profile:</li><li>Highly presentable, proactive, and detail-oriented</li><li>Comfortable in a fast-paced, client-facing role</li><li>Strong interest in digital media and AI technologies</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Client Relationship Executive

Medics Plus

1. JOB PURPOSE:Build and maintain relationships with corporate clients, including re-engaging inactive customers, identify new sales opportunities, negotiate contracts, achieve revenue targets, and expand market presence through client visits and digital engagement. (Retention)2. KEY TASKS &amp; RESPONSIBILITIES Client Relationship:<ul><li>Establish strong relationships with corporate clients by promoting company&rsquo;s stationery products through digital platforms, random visits and networking activities to ensure brand visibility and improved market share.</li><li>Drive the maximum possible volume of cold calls to generate new sales opportunities.</li><li>Sales Opportunity: Identify and develop new business opportunities to broaden the customer portfolio and maintain a continuous stream of potential revenue.</li><li>Contract Negotiation &amp; Closing: Prepare proposals, negotiate pricing and terms within company guidelines, and close profitable deals to secure contracts that meet profit margins and contribute to business growth.</li><li>Revenue Target: Achieve monthly, quarterly, and annual sales targets through effective planning strategic execution, and consistent follow-up.</li><li>Coordination with Internal Teams: Collaborates with operations, finance, and customer service teams to ensure smooth order processing, timely delivery and accurate fulfilment of client requirements, reducing complaints and returns.</li></ul>3. KNOWLEDGE, SKILLS, AND EXPERIENCE<ul><li>Bachelor of Business Administration in marketing and sales from reputed university</li><li>&middot; Must have 2-3 years of experience preferably in sales, marketing and customer service</li><li>&middot; Must have own conveyance</li></ul>4. COMPETENCIES<ul><li>&middot; Resilience</li><li>&middot; Soft spoken</li><li>&middot; Ability to handle multiple task</li><li>&middot; Understanding of sales operations cycle</li></ul>Work Location: In person

Senior Sales Executive – B2B

DK Digital Solutions

Employment Type: Full-TimeWorking Days &amp; Timing: Monday to Friday | 6:00 PM to 3:00 AMJob Summary:We are seeking a highly motivated Key Account Manager to manage and grow relationships with our international clients. The ideal candidate will have excellent communication skills in English, a strong understanding of sales processes, and the ability to provide world-class client service.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned international clients.</li><li>Act as the main point of contact for all client inquiries, issues, and requests.</li><li>Identify opportunities to grow revenue and meet or exceed sales targets.</li><li>Develop strategic account plans to achieve client satisfaction and business objectives.</li><li>Negotiate contracts, pricing, and service agreements with clients professionally.</li><li>Collaborate with internal teams (marketing, operations, product) to ensure client requirements are met.</li><li>Monitor market trends, competitor activity, and provide actionable insights to clients.</li><li>Prepare regular reports on account performance and sales forecasts.</li><li>Resolve client issues efficiently while maintaining long-term relationships.</li></ul>Requirements:<ul><li>Proven experience in account management, sales, or client services with international clients.</li><li>Fluent in English (verbal and written) &ndash; mandatory.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to work independently and manage multiple accounts simultaneously.</li><li>Excellent problem-solving and organizational skills.</li><li>Familiarity with CRM tools and Microsoft Office Suite.</li></ul>Preferred:<ul><li>Experience with clients from [specific regions/countries, e.g., US, UK, EU].</li><li>Knowledge of international business practices and cultural sensitivity.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to work with global clients.</li><li>Professional growth and learning opportunities.</li><li>Collaborative and supportive work environment.</li></ul>Work Location: In person

Key Account Manager – International Clients

Wavelink Digital

We are looking for a skilled and client-focused Digital Account Manager to oversee and grow digital client relationships. In this role, you will act as the main point of contact between clients and internal teams, ensuring the successful planning, execution, and performance of digital marketing campaigns. The ideal candidate is a strategic thinker with strong communication skills, digital marketing knowledge, and a passion for delivering measurable results.Key Responsibilities:<ul><li>Serve as the main liaison between clients and internal teams (creative, media, technical, etc.).</li><li>Develop and maintain strong, long-term relationships with clients.</li><li>Understand client goals and translate them into effective digital strategies and campaigns.</li><li>Plan, oversee, and report on digital marketing activities including SEO, PPC, social media, email, content, and web projects.</li><li>Monitor campaign performance, analyze data, and provide insights and recommendations for optimization.</li><li>Prepare detailed performance reports and present results to clients regularly.</li><li>Manage budgets, timelines, and project scopes to ensure campaigns are delivered on time and within budget.</li><li>Identify opportunities for upselling or expanding service offerings to existing clients.</li></ul>Job Type: Full-timePay: Rs130,000.00 per monthExperience:<ul><li>agency: 1 year (Required)</li></ul>Location:<ul><li>Karachi Clifton (Required)</li></ul>Work Location: In person

Digital Account Manager

Explore 476+ Client relationship manager in Karachi this April. Find roles across top companies and apply now to boost your career.