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digital marketing manager

Agile Tribe Pvt Ltd

Job DescriptionWe are hiring a Network Engineer to support the network and communication systems of our 24/7 inbound contact center. The role involves maintaining internet connectivity, VoIP systems, routers, firewalls, and ensuring smooth day-to-day operations.This is a hands-on role suited for candidates with practical troubleshooting experience in live environments.Responsibilities<ul><li>Monitor and maintain LAN/WAN, routers, switches, firewalls, and internet connectivity.</li><li>Support and troubleshoot VoIP/SIP call systems.</li><li>Handle network issues, including downtime, packet loss, and bandwidth problems.</li><li>Configure and maintain VLANs, VPNs, and QoS.</li><li>Coordinate with ISPs for fault resolution and service escalations.</li><li>Monitor system performance and ensure maximum uptime.</li><li>Maintain network security and perform routine updates.</li><li>Support backup internet failover and network redundancy.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years experience in Network Support / IT Infrastructure</li><li>Good knowledge of:</li><li>Networking fundamentals (TCP/IP, DNS, DHCP).</li><li>Routers &amp; switches.</li><li>VPN configuration.</li><li>Firewall basics.</li><li>Basic understanding of VoIP/SIP will be preferred.</li><li>Ability to work in rotational shifts.</li></ul>Preferred<ul><li>Cisco Certified Network Associate (CCNA) certification.</li><li>Experience in call center, ISP, or NOC environment.</li></ul>Benefits<ul><li>Market-competitive salary.</li><li>Career growth opportunities.</li><li>Hands-on exposure to international operations.</li><li>Professional work environment.</li></ul>Pay: From Rs60,000.00 per monthExperience:<ul><li>Do you have experience with VoIP/SIP systems?: 1 year (Required)</li><li>Have you worked with routers/firewalls before?: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Network Engineer

GreenAge Services

We're Hiring: GIS Developer (Fresh Graduates Encouraged to Apply)Agronomics Pvt. Ltd. is transforming agriculture through cutting-edge technologies including GIS, AI/ML, and Blockchain. We are looking for a passionate and talented GIS Developer to join our growing team and help build innovative geospatial solutions for the agriculture sector.What You&rsquo;ll Do<ul><li>Develop and maintain custom GIS web applications, modules, tools, and scripts to automate spatial workflows.</li><li>Design and optimize geospatial databases for efficient storage and retrieval of agricultural data.</li><li>Implement APIs and web services to integrate GIS data with Blockchain and AI/ML platforms.</li><li>Build interactive web maps, dashboards, and geospatial visualizations using technologies such as Leaflet, Mapbox, and OpenLayers.</li><li>Collaborate with data scientists to deploy predictive models using geospatial AI/ML techniques.</li></ul>✅ Requirements;<ul><li>Proficiency in Python and geospatial libraries such as GeoPandas, GDAL, and ArcPy.</li><li>Experience with GIS software including ArcGIS and QGIS.</li><li>Familiarity with cloud platforms such as Google Earth Engine, Amazon Web Services (AWS), or Google Cloud Platform (GCP).</li><li>Strong knowledge of spatial databases such as PostGIS and Microsoft SQL Server.</li><li>Hands-on experience with web mapping libraries, RESTful APIs, and geospatial data formats. Qualifications</li><li>Bachelor&rsquo;s degree in Geographic Information Systems, Computer Science, Software Engineering, or a related field.</li><li>Fresh graduates are strongly encouraged to apply.</li></ul>How to ApplySend your updated resume to hr@agronomics.pkSubject Line: Resume &ndash; GIS DeveloperJob Timings: 9am - 6pmJob Location: Islamabad Expressway Near Fazaia ColonyPay: Rs30,000.00 - Rs50,000.00 per hourWork Location: In person

GIS Developer

Try Soft Ai

Job SummaryWe are looking for a highly skilled Full Stack Engineer with strong expertise in the MERN stack, Python backend development, and AI-powered application integration. The ideal candidate will design, develop, and maintain scalable web applications, APIs, and intelligent systems using modern JavaScript frameworks, Python services, and AI/ML technologies.You will work across the entire software development lifecycle &mdash; from frontend UI/UX implementation to backend architecture, cloud deployment, database optimization, and AI feature integration.This is an ONSITE Role based in DHA Phase 2, Islamabad, PakistanKey Responsibilities Frontend Development(MERN)React.js Development<ul><li>Build responsive, scalable, and high-performance web applications using React.js.</li><li>Develop reusable UI components and frontend libraries.</li><li>Implement state management using:</li><li>Redux</li><li>Context API</li><li>Zustand / Recoil (optional)</li><li>Optimize applications for:</li><li>Performance</li><li>SEO</li><li>Accessibility</li><li>Mobile responsiveness</li></ul>UI/UX Integration<ul><li>Convert Figma/Adobe XD designs into responsive interfaces.</li><li>Work with Tailwind CSS, Material UI, Bootstrap, or Chakra UI.</li><li>Implement animations and interactive experiences.</li></ul>Frontend Architecture<ul><li>Implement modular and scalable component architecture.</li><li>Handle client-side routing using React Router.</li><li>Integrate frontend with REST APIs and GraphQL services.</li></ul>Backend DevelopmentNode.js &amp; Express.js<ul><li>Develop scalable RESTful APIs using Node.js and Express.js.</li><li>Implement:</li><li>Authentication &amp; authorization</li><li>Role-based access control (RBAC)</li><li>API security best practices</li><li>Build microservices and event-driven systems.</li><li>Manage middleware, request validation, and error handling.</li></ul>Python Development<ul><li>Develop backend services using Python frameworks such as:</li><li>FastAPI</li><li>Flask</li><li>Django (optional)</li><li>Build AI/ML service layers and data-processing pipelines.</li><li>Create automation scripts, ETL jobs, and AI integrations.</li><li>Design asynchronous processing systems using:</li><li>Celery</li><li>RabbitMQ</li><li>Kafka</li></ul>AI &amp; Machine Learning ResponsibilitiesAI Integration<ul><li>Integrate AI APIs such as:</li><li>OpenAI APIs</li><li>Anthropic APIs</li><li>Gemini APIs</li><li>Hugging Face models</li><li>Build AI-powered features including:</li><li>Chatbots</li><li>AI assistants</li><li>Recommendation systems</li><li>Semantic search</li><li>Document summarization</li><li>OCR pipelines</li><li>n8n</li></ul>LLM Application Development<ul><li>Implement Retrieval-Augmented Generation (RAG) systems.</li><li>Build vector database integrations using:</li><li>Pinecone</li><li>Weaviate</li><li>ChromaDB</li><li>FAISS</li><li>Create prompt engineering pipelines.</li><li>Fine-tune and evaluate AI model outputs.</li></ul>AI InfrastructureWork with:<ul><li>LangChain</li><li>LlamaIndex</li><li>Haystack</li><li>Build AI workflows and agent systems.</li><li>Optimize AI inference performance and token usage.</li><li>n8n</li></ul>Database ManagementMongoDB<ul><li>Design scalable NoSQL database schemas.</li><li>Implement aggregation pipelines and indexing strategies.</li><li>Optimize database performance.</li></ul>SQL Databases (Optional but Preferred)<ul><li>PostgreSQL</li><li>MySQL</li></ul>Vector Databases<ul><li>Manage embeddings and semantic search infrastructure.</li></ul>Cloud &amp; DevOps ResponsibilitiesCloud PlatformsExperience with:<ul><li>AWS</li><li>Azure</li><li>Google Cloud Platform (GCP)</li></ul>Deployment &amp; Infrastructure<ul><li>Containerize applications using Docker.</li></ul>Security Responsibilities<ul><li>Implement secure authentication:</li><li>JWT</li><li>OAuth</li><li>Firebase Auth</li><li>Auth0</li><li>Prevent vulnerabilities:</li><li>XSS</li><li>CSRF</li><li>SQL Injection</li><li>NoSQL Injection</li><li>Secure APIs and AI endpoints.</li><li>Build CI/CD pipelines using:</li><li>GitHub Actions</li><li>GitLab CI/CD</li><li>Jenkins</li></ul>Deploy applications using:<ul><li>Kubernetes</li><li>Docker Compose</li><li>Vercel</li><li>Netlify</li><li>Render</li></ul>Required Technical SkillsCore TechnologiesFrontend<ul><li>React.js</li><li>JavaScript (ES6+)</li><li>TypeScript</li><li>HTML5</li><li>CSS3</li><li>Tailwind CSS</li></ul>Backend<ul><li>Node.js</li><li>Next.js</li><li>Express.js</li><li>Python</li><li>FastAPI / Flask</li></ul>Databases<ul><li>MongoDB</li><li>Redis</li><li>PostgreSQL (preferred)</li></ul>AI/ML<ul><li>OpenAI API</li><li>LangChain</li><li>Vector databases</li><li>Embeddings</li><li>Prompt engineering</li><li>n8n</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science or related field.</li><li>4+ years of Full Stack development experience.</li><li>Experience building AI-enabled SaaS products.</li><li>Experience with scalable cloud-native architectures.</li><li>Familiarity with MLOps concepts.</li><li>Experience with real-time applications using:</li><li>WebSockets</li><li>Socket.IO</li></ul>This is an ONSITE Role based in DHA Phase 2, Islamabad, PakistanWork Location: In person

Full Stack Engineer

JSI Research & Training Institute, Inc. (JSI)

<div><div><div><div>Posted date</div> <div>10th May, 2026</div> <div>Last date to apply</div> <div>24th May, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Finance
</div></div> 
<div><div>Type</div> <div>Full Time</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>Position Summary:

The JSI Pakistan Country Finance &amp; Operations Director (CFOD) is responsible for ensuring coordinated country operations across all JSI Research &amp; Training Institute, Inc (&ldquo;JSI&rdquo;) projects in Pakistan and is a key member of the Country Management Team. This position is responsible for overseeing country office operations including adherence to organizational and donor policies, compliance with local statutory requirements and labor laws, and ensuring the integrity of the financial systems and expenditures. This position also provides management support and expertise to the Pakistan Finance, operations, compliance, Human Resources (HR), safety and security, and Information Technology (IT) staff across the portfolio of projects. The Country Finance &amp; Operations Director (CFOD) serves as the lead country coordinator between the JSI US office and the Pakistan Finance, Operations, and HR teams to ensure efficient, consistent, and compliant country office operations.

The CFOD works under the direct supervision of the JSI Pakistan Country Director/COP and has a functional reporting relationship with the assigned US functional leads (F&amp;O, HR, IT). 


Duties and Responsibilities: 


Team Management
<ul>
<li>Oversee and maintain a set of consistent policies across the portfolio of projects in Pakistan to ensure a uniform, one-JSI approach to Finance, Operations, HR, IT and Compliance</li>
<li>Ensure effective collaboration among project Finance &amp; Operations, Human Resources, and Compliance staff through leadership and participation in regular meetings and project quality reviews</li>
<li>Ensure coordination of information sharing across teams including program technical staff and trouble-shooting with the in-country leadership team for the resolution of issues affecting compliance and streamlined country operations</li>
<li>Supervise Finance, Operations, HR, and other staff as assigned by JSI management</li>
</ul>
Finance &amp; Operations
<ul>
<li>Ensure financial systems are set up efficiently and in accordance with JSI standards</li>
<li>Support consistent, standardized operations across all projects including adherence to, financial and operational policies and procedures.</li>
<li>Provide recommendations and process improvement plans to the Pakistan Management team and US team to ensure robust internal controls and sound operational procedures</li>
<li>Coordinate and supervise local audits relating to donor, statutory, tax and other in-country requirements; support organizational audits as requested in coordination with the US office</li>
<li>Provide direct financial management support to country programs and project Finance &amp; Operations leads, as needed.</li>
<li>Support new business initiatives with cost proposal information, budgeting support, and advice on country specific requirements</li>
<li>Serve as the lead on setting up and managing the shared office procedures outlining the responsibilities of in-country teams and managing cost allocation for shared support services</li>
<li>Ensure uniform procurement practices across the portfolio of projects; lead the procurement process for preferred or pre-qualified vendors to support country operations</li>
<li>Serve as the lead for in-country file management; ensure that all project and branch office files, both current and former projects, are stored securely and in audit ready condition</li>
<li>Ensure coordinated banking operations among projects and serve as lead contact with designated local banks; maintain in-country customer relationship and coordinate with US team where issues arise</li>
</ul>
Compliance
<ul><li>Ensure adherence with JSI policies and procedures, donor regulations and host-country requirements; ensure all taxation and statutory requirements of host government are complied with</li>
<li>Conduct routine compliance reviews and internal audits to test internal controls, ensure compliance with documented policies and procedures, and provide recommendations for corrective action</li>
<li>Serve as an expert to in-country teams on JSI policies and provide training to staff on a regular basis, including contracts and subaward management</li>
<li>Participate and/or lead fraud investigations as assigned by the US Fraud and Investigations Manager</li>
<li>Manage all local registration actions for JSI projects in coordination with the US corporate office and in-country legal counsel; support requests with Power of Attorney set up and other statutory need;, maintain and communicate registration guidelines to in-country leadership and US office</li>
<li>Serve as point of contact for local tax and registration authorities, other regulatory bodies, and in-country legal counsel, and coordinate across F&amp;O teams as needed</li>
<li>Coordinate local statutory annual reporting for all JSI projects</li>
<li>Keep up to date on changes to country context that require any updates to JSI policies and procedures; ensure JSI manuals and tools are used consistently across teams
</li></ul>Human Resources
<ul>
<li>Work with Country Leadership and HR to ensure that HR functions are consistent with local labor law and JSI personnel policies and procedures across all projects</li>
<li>Coordinate with the US and Country HR lead(s) to ensure Local Hire Employee Manual policies and procedures, inclusive of compensation, benefits and leave, are up to date, and applied consistently across all projects</li>
<li>Support and/or lead recruitment efforts for positions that are shared across all projects as well as business development recruitment and personnel section development</li>
<li>Oversight/management of the safety and security function for all projects operating within the country, in collaboration with the Safety and Security Manager, CD, and US HR Lead, and the safety and security focal persons</li>
<li>Support, as necessary, the HR lead in managing sensitive and confidential workplace grievance, employee relations, and/or harassment claims</li>
<li>Work closely with the Country Director to inform on the status of HR initiatives and priorities, and brief them on any potential HR risks</li>
</ul>
Information Technology
<ul>
<li>Oversight of the IT function, working in collaboration with country leadership and assigned staff providing IT support</li>
<li>Work across projects to ensure IT systems and network infrastructure are set up effectively and securely</li>
<li>Ensure a culture of compliance with JSI IT policies and procedures; ensure procurement of IT equipment and software are in line with industry standards</li>
<li>Coordinate with assigned IT lead for technical support as needed</li></ul> 


Qualifications
<ul>
<li>Masters degree in business administration, finance, accounting, or another related field.</li>
</ul>
Required Experience
<ul>
<li>Minimum of ten (10) years&rsquo; experience providing finance, operations, and human resources management oversight at the country level at a non-profit organization; minimum of 10 years in a management position including financial oversight</li>
<li>Strong knowledge of international donor rules and regulations (e.g., USG Agencies, BMGF, GAVI)</li>
<li>Strong knowledge of Pakistan labor law and statutory requirements for registration and tax compliance</li>
<li>Advanced proficiency with Microsoft Excel</li>
<li>International NGO experience in Pakistan</li>
</ul>
Other Knowledge, Skills, and Abilities
<ul>
<li>Duties require broad conceptual judgment, initiative and ability to deal with a wide range of finance and HR issues</li>
<li>Excellent financial management and budgeting skills</li>
<li>Unquestionable personal integrity, fairness, and credibility necessary to gain the trust and commitment of individuals at all levels of the organization</li>
<li>Team player skilled at building consensus, clarifying expectations and facilitating decision-making across a diverse group of stakeholders</li>
<li>Strong organizational skills meticulous attention to detail</li>
<li>Advanced proficiency in Quickbooks accounting software preferred</li>
<li>Ability to keep a neutral and balanced perspective on relevant issues</li>
<li>Excellent interpersonal and communication skills (verbal and written)</li>
<li>Fluency (written and spoken) in both local language and English</li></ul> 


 Supervised by: Country Director/Chief of Party

 Staff Supervised: As per the organogram 


 JSI R&amp;T is a child-safe organization, and the safety and wellbeing of the children is the priority of the organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.</div>
 <div>Apply By:

 Applications can be shared on ihss-sd.recruitment@jsi.org on or before May 24, 2026. Please quote the position in the subject line of the email.</div>

Country Finance & Operations Director

See Sight Tours

Job Details:<ul><li>Location: F-10/4, Islamabad (Onsite)</li><li>Shift: 7 AM - 3PM EST Timings.</li><li>Schedule: 5 working days per week (including Saturday &amp; Sunday)</li></ul>Tripehepherd is seeking a proactive and customer-focused Travel Concierge &amp; Guest Experience Specialist to join our growing team.This role combines customer experience, operations and sales, focusing on managing the guest journey from booking through post-tour engagement while creating opportunities for thoughtful upselling and cross-selling.Key Responsibilities:Guest Experience &amp; Communication Connect with guests after booking to confirm details and gather required information<ul><li>Deliver a personalized and seamless customer experience before tours</li><li>Act as the primary point of contact for guest inquiries, changes, and special requests</li></ul>Upselling &amp; Cross-Selling Recommend suitable tour upgrades and enhanced experiences<ul><li>Introduce relevant tours and experiences across different cities</li><li>Provide recommendations in a guest-focused and consultative manner</li></ul>Post-Tour Engagement &amp; Review Management Follow up with guests to gather feedback on their experience<ul><li>Encourage positive reviews and maintain strong guest relationships</li><li>Professionally resolve guest concerns and manage online reviews across platforms</li></ul>Revenue &amp; Performance Tracking Track upsell and cross-sell performance metrics<ul><li>Identify trends and opportunities to improve guest engagement and revenue growth</li><li>Continuously optimize communication strategies and customer experience processes</li></ul>We are looking for someone with excellent communication skills, strong customer service experience, and a passion for travel and hospitality.Industry<ul><li>Leisure, Travel &amp; Tourism</li></ul>Employment TypeFull-timeWork Location: In person

Travel Concierge & Guest Experience Specialist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 6:00 PM to 3:00 AM (Pk time)
</div>

Client Success Manager – 2

Taptap Send

<div>
 
 About Us
 
 
 
 We&rsquo;re building the world&rsquo;s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
 
 
 Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
 
 
 We&rsquo;re growing fast, backed by world-class investors, and scaling a product that blends
 
 real world impact with cutting edge fintech innovation
 
 .
 
 
 
 Here&rsquo;s a Little More
 
 
 
 <ul>
 <li>
 Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (&gt;$300M revenue, fastest-growing NGO in the world)
 </li>
 <li>
 Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
 </li>
 <li>
 Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
 </li>
 <li>
 Truly global team - 250+ people, 50+ nationalities, 50+ languages
 </li>
 <li>
 Guided by our values - ownership, impact, humility, and heart - in deed, not just word
 
 
 </li>
 </ul>
 
 The Role
 
 
 
 We are looking for an Integration / Solutions Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn&rsquo;t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Engineering, Operations, Customer Support, Growth and other functions to test, analyze, document and plan integrations with partners across the world.
 
 
 We develop integrations with Banks, Mobile Wallet providers and many other partners. Your role is to work closely with those partners in testing &amp; analyzing their APIs, using tools like Postman or writing simple scripts. While some technical expertise is required, the main skills for success in this job are organizational &amp; time-management skills and most importantly, proactive communication.
 
 
 We&rsquo;re an encouraging environment that values both teamwork and autonomy! You will have plenty of opportunities to grow and improve your skills, in whatever career path you choose.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Test 3rd party APIs using Postman or similar tool
 </li>
 <li>
 Analyze 3rd party API documentation
 </li>
 <li>
 Identify inconsistencies, problems or ambiguities in the API behavior
 </li>
 <li>
 Communicate with partners to troubleshoot issues
 </li>
 <li>
 Communicate technical updates to internal stakeholders in a timely fashion
 </li>
 <li>
 Monitor existing API integrations for problems - analyze logs, build dashboards, check queues, etc.
 </li>
 <li>
 Help with planning &amp; prioritizing
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Based in Pakistan
 </li>
 <li>
 5+ years working experience in professional environment
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Strong ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force
 </li>
 <li>
 Experience with Postman
 </li>
 <li>
 Experience with testing or using REST &amp; SOAP APIs
 </li>
 <li>
 Strong understanding of JSON &amp; XML
 </li>
 <li>
 Excellent verbal and written English
 </li>
 <li>
 Excellent time management skills and desire to work across time zones (big part of tech team is in USA)
 
 
 </li>
 </ul>
 
 Nice to haves
 
 
 
 <ul>
 <li>
 Experience with Python or any other scripting language
 </li>
 <li>
 Experience with Datadog / Seq / Scalyr or other log analysis tool
 
 
 </li>
 </ul>
 Taptap Values
 
 
 Impact first
 
 
 Team next
 
 
 Accept reality
 
 
 Propose solutions
 
 
 Win with grit
 
 
 Be proactively candid, with yourself and others
 
 
 Love the particular
 
 
 Own it
 
 
 Create positive energy
 
 
 Maybe, even have fun
 
 
 Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
 
 
 If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
 
 
 
 Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
 
</div>

Integration / Solutions Engineer

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