sales executive

business development executive Jobs in Islamabad

business development executive

order management executive Jobs in Islamabad

order management executive

after-sales business development executives Jobs in Islamabad

business development executive (uk market support) Jobs in Islamabad

customer support executive

IGATE

<div>We are seeking a dedicated and empathetic Customer Support Executive to join our team. In this role, you will be responsible for providing outstanding service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our products/services. Your main goal will be to ensure customer satisfaction and loyalty through your excellent communication and problem-solving skills.
Key Responsibilities:<ul><li>
Respond to Customer Inquiries: Address customer questions, concerns, and requests via phone, email, chat, or social media promptly and professionally.</li><li>
Resolve Issues: Troubleshoot problems and resolve customer complaints in a timely and efficient manner.</li><li>
Provide Product Information: Assist customers with product knowledge, usage instructions, and technical support.</li><li>
Document Interactions: Maintain accurate records of customer interactions, feedback, and resolutions in the company's customer management system.</li><li>
Collaborate with Teams: Work closely with internal teams (sales, product development, technical support) to resolve complex issues and improve customer experience.</li><li>
Follow Up: Ensure customer issues are fully resolved by following up on open cases and escalating when necessary.</li><li>
Adhere to Policies: Follow company policies and guidelines when handling customer interactions and ensure compliance with service level agreements (SLAs).</li></ul> 

Requirements 
<ul><li>
Candidate should be minimum O/A Level and above to graduate level.</li><li>
Minimum of 2 year experience with Amazon and/or customer service environment.</li><li>
Strong investigative skills to find root cause of metric issues and the ability to provide viable solutions to Buyers</li><li>
Experience and dealing with UK, EU, USA client
</li><li>Demonstrated written communication skills - able to write, clearly and succinctly.</li><li>
Proven ownership and bias for action; willing to move quickly and decisively to resolve an incident.</li><li>
Demonstrated ability as a critical thinker with the vision to work both tactically and strategically.</li><li>
Demonstrated experience working with cross departmental teams with proven collaboration skills.</li><li>
Flexible to work on case triaging and escalation handling.</li>
Excellent written and verbal communication skills, British /American Accent 
<li>
</li></ul> 
 
Benefits<ul><li> 
Fuel Allowance</li></ul>
Medical Insurance
Free Lunch Facility (In-house)<ul><li>️ GYM Passport (Panel Gym's Free of Cost)</li></ul>
Participatory Fund
Market Competitive Salary
Learning &amp; Challenging Work Environment
&zwj; Amazing Work Culture
Paid Time off
&zwj;&zwj;&zwj; Group Life Insurance<ul><li>Maternity Leaves and many more</li></ul></div>

Customer Support Executive

Edge one communications

<ul><li>Respond promptly and professionally to customer inquiries through various communication channels, including phone, email, and chat.</li><li>Utilize CRM software to track and manage customer interactions, ensuring accurate record-keeping and follow-up.</li><li>Listen actively to customer concerns, demonstrating empathy and understanding to provide appropriate solutions.</li><li>Identify customer needs and offer relevant information about products and services to assist in decision-making.</li><li>Resolve product or service problems by clarifying issues, researching answers, and coordinating with relevant departments.</li><li>Document all customer interactions and transactions thoroughly to maintain comprehensive records for future reference.</li><li>Follow up with customers to ensure their issues are resolved and to foster ongoing customer satisfaction.</li><li>Maintain knowledge of company products, services, policies, and procedures to provide accurate information.</li><li>Handle multiple customer requests simultaneously while maintaining professionalism and attention to detail.</li><li>Escalate complex issues to higher-level support or management when necessary while ensuring clear communication.</li><li>Contribute to continuous improvement by providing feedback on customer service processes and suggesting enhancements.</li><li>Adhere to company standards and guidelines to ensure consistent and high-quality customer service delivery.</li></ul>Work Location: In person

Customer Support/Sales Executive

Eposmatic (Pvt) Ltd

Customer Support &amp; Data Management ExecutiveJob Type: Full-Time Location: IslamabadJob SummaryWe are looking for an enthusiastic individual to provide exceptional customer assistance while handling critical data entry and administrative functions. The ideal candidate should possess excellent communication skills and a strong attention to detail.Responsibilities<ul><li>Assist customers by answering product and service-related questions.</li><li>Record, update, and maintain customer information accurately.</li><li>Monitor and track support requests until resolution.</li><li>Collaborate with different departments to ensure seamless service delivery.</li><li>Ensure data integrity and confidentiality at all times.</li></ul>Qualifications<ul><li>Graduate degree or equivalent experience.</li><li>Proficiency in Microsoft Office applications.</li><li>Strong organizational and problem-solving abilities.</li><li>Excellent verbal and written communication skills.</li><li>Prior experience in support operations will be beneficial.</li></ul>Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support & Data Management Executive

Join our growing team and be a part of a fast paced technology environment where your problem solving skills and attention to detail can make a real impact.Position: Technical Support &amp; Data Entry ExecutiveEmployment Type: Full-Time Location: Islamabad (Onsite) Working Hours: 05:30 PM - 02:30 AMKey Responsibilities:Technical Support<ul><li>Provide first-level technical support to customers via phone, email, WhatsApp, and remote sessions.</li><li>Assist clients with software setup, troubleshooting, and issue resolution.</li><li>Escalate complex technical issues to the relevant departments when necessary.</li><li>Follow up with customers to ensure timely resolution and satisfaction.</li><li>Maintain accurate records of customer interactions and support tickets.</li><li>Coordinate with installation and engineering teams for smooth onboarding and support.</li></ul>Data Entry<ul><li>Accurately enter, update, and maintain customer and operational data in company systems.</li><li>Verify and review data for completeness and accuracy.</li><li>Generate reports and organize records as required by management.</li><li>Ensure confidentiality and security of sensitive information.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Sciences.</li><li>Strong computer skills and proficiency in MS Office (Excel, Word, Outlook).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn and understand software systems quickly.</li><li>Good problem-solving and analytical abilities.</li><li>Strong attention to detail and accuracy in data entry tasks.</li><li>Ability to work independently as well as collaboratively within a team.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional growth and career development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Hands-on experience with modern business technologies.</li><li>Performance-based incentives and recognition.</li></ul>Interested candidates are encouraged to apply by sending their updated resume to: hr@eposmatic.comSubject Line: Application &ndash; Technical Support &amp; Data Entry ExecutiveBecome a part of our team and help us deliver exceptional service while maintaining operational excellence.Pay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Technical Support & Data Entry Executive

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

inbound call center job

MTBC CareCloud

Job PurposeThe Client Service Executive is responsible for managing client-related operational processes, ensuring accurate and timely verification of information, and maintaining effective communication with external stakeholders. The role involves handling inbound and outbound interactions, coordinating with third parties, maintaining documentation, and delivering high-quality service while adhering to organizational policies, compliance requirements, and information security standards.Key Responsibilities<ul><li>Handle inbound and outbound calls and communications with external stakeholders, clients, and service providers.</li><li>Verify and validate information as per client and organizational requirements.</li><li>Communicate professionally to resolve queries, obtain required information, and ensure timely processing of requests.</li><li>Coordinate with relevant parties while maintaining strict confidentiality and compliance with data protection policies.</li><li>Manage assigned workloads, call queues, and operational tasks efficiently to meet service-level expectations.</li><li>Maintain accurate records of all communications, transactions, and updates in designated systems.</li><li>Provide daily progress updates and task completion reports to the Team Leader/Supervisor.</li><li>Deliver high-quality customer service and ensure a positive experience for clients and stakeholders.</li><li>Ensure compliance with organizational procedures, quality standards, and regulatory requirements.</li><li>Safeguard company and client information from unauthorized access, disclosure, or misuse.</li><li>Identify and escalate issues requiring management attention in a timely manner.</li><li>Perform additional operational and administrative tasks as assigned by management.</li></ul>Required Qualifications<ul><li>Bachelor's degree preferred.</li><li>Prior experience in customer service, client support, healthcare operations, insurance verification, or a related field is an advantage but not mandatory.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-management abilities.</li><li>Customer-focused approach with strong service orientation.</li><li>Good listening, comprehension, and problem-solving skills.</li><li>Ability to handle inbound and outbound communications professionally and effectively.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy in documentation and data entry.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications and operational systems.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li></ul>Key Performance Indicators (KPIs)<ul><li>Service quality and accuracy.</li><li>Productivity and turnaround time.</li><li>Documentation accuracy.</li><li>Client satisfaction levels.</li><li>Compliance with organizational policies and procedures.</li><li>Attendance, punctuality, and adherence to schedules.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Client Service Executive

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Sales ExecutiveCompany: Enza Home Location: Islamabad Department: Sales Employment Type: Full-TimeJob OverviewEnza Home Islamabad is seeking a motivated and customer-focused Sales Executive to drive showroom sales, provide personalized furniture solutions, and ensure an exceptional customer experience. The ideal candidate is a dynamic sales professional with excellent communication skills, a consultative selling approach, and a passion for home d&eacute;cor and furniture.Key ResponsibilitiesSales &amp; Customer Engagement:<ul><li>Engage with walk-in and potential clients to understand their furniture and interior design needs</li><li>Present and demonstrate Enza Home products and solutions in a professional manner</li><li>Prepare quotations, proposals, and invoices</li><li>Follow up with leads to convert inquiries into sales</li><li>Achieve individual and showroom sales targets</li></ul>Client Relationship Management:<ul><li>Build and maintain long-term relationships with clients</li><li>Provide after-sales support to ensure customer satisfaction and repeat business</li></ul>Showroom &amp; Brand Representation:<ul><li>Maintain showroom presentation, product displays, and visual merchandising standards</li><li>Stay updated on new collections, materials, and market trends</li><li>Represent the Enza Home brand professionally at all times</li></ul>Collaboration &amp; Reporting:<ul><li>Work closely with team members and management to achieve sales goals</li><li>Provide regular sales updates and performance reports</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Retail Management, or related field</li><li>1&ndash;3 years of experience in retail sales, preferably in furniture, interior design, or luxury products</li><li>Strong communication, interpersonal, and negotiation skills</li><li>Target-driven, proactive, and customer-oriented</li><li>Professional appearance and conduct</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Opportunity to work with a premium international furniture brand</li><li>Professional growth and career development opportunities</li><li>Collaborative and high-performing work environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Executive

Explore 140+ Customer support executive in Islamabad this July. Find roles across top companies and apply now to boost your career.