customer support executive Jobs in Islamabad

customer support executive

technical support specialist l2 Jobs in Islamabad

technical support specialist l2

assistant manager, account management Jobs in Islamabad

assistant manager, account management

associate accountant

associate, client support Jobs in Islamabad

associate, client support

associate client support

Golden hawk technologies pvt ltd

<p>Job Summary:</p><p>The Client Support Executive will be responsible for managing daily operational requests received from the client, coordinating job progression, and ensuring a high level of client satisfaction. The role also includes inbound sales handling, job conversion, and identifying opportunities to grow the client account through proactive engagement and relationship management. This is a fast-paced, performance-driven role suited to individuals who are motivated, disciplined, andcommitted to delivering and exceeding targets while maintaining professional client communication.</p><p>Roles and Responsibilities:</p><p>● Manage and respond to daily operational job requests received from the client</p><p>● Coordinate job progression with internal teams and contractors to ensure timely delivery</p><p>● Handle inbound sales requests, prepare job scopes, and close jobs efficiently</p><p>● Actively engage in business development within the existing client account</p><p>● Maintain strong client relationships and ensure high client satisfaction levels</p><p>● Monitor job statuses, follow up on pending actions, and resolve issues proactively</p><p>● Ensure all client communication is professional, accurate, and timely</p><p>● Meet and exceed assigned sales, conversion, and performance targets</p><p>● Maintain accurate records in CRM / internal systems</p><p>● Support continuous improvement in processes and client experience</p><p>Competencies:</p><p>● Strong communication and negotiation skills</p><p>● Sales and closing capability</p><p>● Client handling and relationship management</p><p>● Time management and multitasking</p><p>● Problem-solving and decision-making</p><p>● Ability to work under pressure in a fast-paced environment</p><p>● Strong organisational and follow-up skills</p><p>Job Type: Full time on-site</p><p>Location: DHA Phase 2, Islamabad</p><p>Timings: 12:00pm - 09:00pm / 1:00pm - 10:00pm / 2:00pm -11:00pm</p><p>Work Location: In person</p><p>Pay: Rs85,000.00 - Rs95,000.00 per month</p><p>Work Location: In person</p>

Client Support Executive

Contour Software

<div><p><b>About Contour</b></p><p><br>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><div><div><p><b>
About Contour</b></p></div><div><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p></div><div><p>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers,</p></div><div><p>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p></div><div><p><b>
The Division:</b></p></div><div><p>
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.</p></div><div><p><br>
<br>
<b>Division Link:</b> Jonas Synergy (https://jonassoftware.com/vertical-market-club-management)</p></div><div><p><b>
The Position:</b></p></div><div><p>
We are seeking an enthusiastic, career-oriented Technical Support Specialist (L2) with a passion for providing excellent service. The ideal candidate will have exceptional communication skills, a strong technical background, and a customer-first mindset. This role involves troubleshooting and resolving technical issues for clients using our Club Software products, as well as supporting a variety of other offerings. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction. The position will be based at our Karachi office, and you will work closely with clients and internal teams to provide superior service in a fast-paced, service-driven environment.</p></div><div><p><b>
Key Responsibilities:</b></p></div><div><ul><li><p><b>
Customer Support &amp; Issue Resolution:</b> Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat. Troubleshoot software-related problems and offer timely resolutions, ensuring a professional user experience.</p></li></ul></div><div><ul><li><p><b>
Technical Troubleshooting &amp; Escalation:</b> Act as a Tier 2 support level for complex technical issues such as network/server problems, database inquiries, and operating system issues. Escalate unresolved issues to the appropriate development teams.</p></li></ul></div><div><ul><li><p><b>
Product Knowledge &amp; Guidance:</b> Provide product knowledge and training to clients, suggest software upgrades, and help clients maximize the value of our software products. Ensure clients understand how to use software effectively and provide guidance for best practices.</p></li></ul></div><div><ul><li><p><b>
Cross-Team Collaboration:</b> Collaborate with Development, QA, and other departments like operations, membership, and event management to resolve technical and service-related issues. Work to ensure all teams are aligned on service delivery and client needs.</p></li></ul></div><div><ul><li><p><b>
Documentation &amp; Tracking:</b> Document and track client issues through ticketing systems to ensure timely resolution. Update status and next steps to customers regarding open cases.</p></li></ul></div><div><ul><li><p><b>
Service-Related Support:</b> Support clients with service inquiries, membership upgrades, event bookings, and other client needs to ensure smooth service delivery and customer satisfaction.</p></li></ul></div><div><ul><li><p><b>
Database Management &amp; Technical Support:</b> Utilize SQL knowledge to query databases and troubleshoot technical issues. Support the installation of server/client applications and assist with software updates and troubleshooting network/server issues.</p></li></ul></div><div><ul><li><p><b>
Event &amp; Service Support:</b> Provide hands-on support for club events and manage member access to exclusive offerings, ensuring top-notch service to members.</p></li></ul></div><div><ul><li><p><b>
Monitor &amp; Improve Satisfaction:</b> Proactively monitor and track client feedback and service-related issues to identify areas of improvement and take action to enhance user experience.</p></li></ul></div><div><ul><li><p><b>
Time Management &amp; Prioritization:</b> Prioritize and manage multiple requests effectively, ensuring adherence to Service Level Agreements (SLAs) and timely issue resolution.</p></li></ul></div></div><div><div><ul><li><p><b>
Ownership &amp; Accountability:</b> Take ownership of client issues from initiation through resolution, ensuring thorough follow-ups and timely completion.</p></li></ul></div><div><p><b>
Skills &amp; Qualifications:</b></p></div><div><ul><li><p><b>
Communication Skills:</b> Exceptional verbal and written communication in English. Ability to explain technical concepts to both technical and non-technical clients in a clear and professional manner.</p></li></ul></div><div><ul><li><p><b>
Technical Proficiency:</b> Strong working knowledge of Microsoft Office and website applications. Experience with SQL (MS SQL or MySQL), Windows Server environments, server/client application installations.</p></li></ul></div><div><ul><li><p><b>
Customer Service Experience:</b> Minimum of 5+ years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.</p></li></ul></div><div><ul><li><p><b>
Database &amp; Software Knowledge:</b> Experience with database management, MS SQL Server, and scripting tools/languages (e.g., C#). Knowledge of Microsoft Azure and Virtual Server environments is a plus.</p></li></ul></div><div><ul><li><p><b>
Organizational Skills:</b> Excellent multitasking and organizational skills with attention to detail and the ability to track and resolve multiple issues efficiently.</p></li></ul></div><div><ul><li><p><b>
Adaptability &amp; Resilience:</b> Ability to work in a fast-paced environment, adapt to new tools, and maintain a positive attitude even under pressure.</p></li></ul></div><div><ul><li><p><b>
Team-Oriented &amp; Independent:</b> Ability to work effectively both as part of a team and independently, taking ownership of issues and ensuring thorough resolution.</p></li></ul></div><div><ul><li><p><b>
Educational Requirements:</b> Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</p></li></ul></div><div><ul><li><p><b>
Experience:</b> 3+ years in a similar role (Tier 2 technical support, application support, or customer service), with experience working in a technical support or service environment preferred.</p></li></ul></div><div><ul><li><p><b>
Service Minded:</b> A passion for customer service, delivering support as you would expect to receive it, with a focus on quality, professionalism, and customer satisfaction.</p></li></ul></div><div><p><b>
Preferred Skills:</b></p></div><div><ul><li><p><b>
Basic Accounting Knowledge:</b> Familiarity with basic accounting principles is a plus.</p></li></ul></div><div><ul><li><p><b>
Experience with Ticketing Systems:</b> Knowledge of ticketing and internal systems for tracking and resolving issues is preferred.</p></li></ul></div><div><ul><li><p><b>
Willingness to Learn:</b> Enthusiastic about learning new tools and processes, especially in the context of club management systems and event coordination.</p></li></ul></div><div><p><b>
What You&rsquo;ll Bring:</b></p></div><div><ul><li><p>
A strong passion for customer service and technical problem-solving.</p></li></ul></div><div><ul><li><p>
Excellent communication skills to explain complex technical issues clearly.</p></li></ul></div><div><ul><li><p>
The ability to work in a collaborative, fast-paced, and service-driven environment.</p></li></ul></div></div><div><div><ul><li><p>
Strong organizational and time management skills to handle multiple requests effectively.</p></li></ul></div><div><ul><li><p>
A professional demeanor with the ability to maintain confidentiality and handle sensitive information.</p></li></ul></div><div><p><b>
Workshift (Job Timings):</b></p></div><div><ul><li><p>
Shift Hours:</p></li></ul></div><div><ul><li><p>
Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)</p></li></ul></div><div><ul><li><p>
Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)</p></li></ul></div><div><ul><li><p>
Weekend Availability: Must be willing to work on weekends when required.</p></li></ul></div><div><ul><li><p>
After Hours Support: Willingness to provide support outside standard business hours as needed.</p></li></ul></div></div><p></p><p><b><br>
Exciting Benefits we offer:</b></p><ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul><p><b><i><br>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p><i><br>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div>

Technical Support Specialist L2

<div>
 <strong>
  <strong>
   About Contour
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  <strong>
   About Contour
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers,
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  <strong>
   The Division:
   <br/>
   <br/>
  </strong>
 </strong>
 Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.
 <br/>
 <br/>
 <strong>
  Division Link:
 </strong>
 Jonas Synergy (https://jonassoftware.com/vertical-market-club-management)
 <br/>
 <br/>
 <strong>
  <strong>
   The Position:
   <br/>
   <br/>
  </strong>
 </strong>
 We are seeking an enthusiastic, career-oriented Technical Support Specialist (L2) with a passion for providing excellent service. The ideal candidate will have exceptional communication skills, a strong technical background, and a customer-first mindset. This role involves troubleshooting and resolving technical issues for clients using our Club Software products, as well as supporting a variety of other offerings. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction. The position will be based at our Karachi office, and you will work closely with clients and internal teams to provide superior service in a fast-paced, service-driven environment.
 <br/>
 <br/>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Customer Support &amp; Issue Resolution: Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat. Troubleshoot software-related problems and offer timely resolutions, ensuring a professional user experience.
  </li>
  <li>
   Technical Troubleshooting &amp; Escalation: Act as a Tier 2 support level for complex technical issues such as network/server problems, database inquiries, and operating system issues. Escalate unresolved issues to the appropriate development teams.
  </li>
  <li>
   Product Knowledge &amp; Guidance: Provide product knowledge and training to clients, suggest software upgrades, and help clients maximize the value of our software products. Ensure clients understand how to use software effectively and provide guidance for best practices.
  </li>
  <li>
   Cross-Team Collaboration: Collaborate with Development, QA, and other departments like operations, membership, and event management to resolve technical and service-related issues. Work to ensure all teams are aligned on service delivery and client needs.
  </li>
  <li>
   Documentation &amp; Tracking: Document and track client issues through ticketing systems to ensure timely resolution. Update status and next steps to customers regarding open cases.
  </li>
  <li>
   Service-Related Support: Support clients with service inquiries, membership upgrades, event bookings, and other client needs to ensure smooth service delivery and customer satisfaction.
  </li>
  <li>
   Database Management &amp; Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues. Support the installation of server/client applications and assist with software updates and troubleshooting network/server issues.
  </li>
  <li>
   Event &amp; Service Support: Provide hands-on support for club events and manage member access to exclusive offerings, ensuring top-notch service to members.
  </li>
  <li>
   Monitor &amp; Improve Satisfaction: Proactively monitor and track client feedback and service-related issues to identify areas of improvement and take action to enhance user experience.
  </li>
  <li>
   Time Management &amp; Prioritization: Prioritize and manage multiple requests effectively, ensuring adherence to Service Level Agreements (SLAs) and timely issue resolution.
  </li>
  <li>
   Ownership &amp; Accountability: Take ownership of client issues from initiation through resolution, ensuring thorough follow-ups and timely completion.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Skills &amp; Qualifications:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Communication Skills: Exceptional verbal and written communication in English. Ability to explain technical concepts to both technical and non-technical clients in a clear and professional manner.
  </li>
  <li>
   Technical Proficiency: Strong working knowledge of Microsoft Office and website applications. Experience with SQL (MS SQL or MySQL), Windows Server environments, server/client application installations.
  </li>
  <li>
   Customer Service Experience: Minimum of 5+ years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.
  </li>
  <li>
   Database &amp; Software Knowledge: Experience with database management, MS SQL Server, and scripting tools/languages (e.g., C#). Knowledge of Microsoft Azure and Virtual Server environments is a plus.
  </li>
  <li>
   Organizational Skills: Excellent multitasking and organizational skills with attention to detail and the ability to track and resolve multiple issues efficiently.
  </li>
  <li>
   Adaptability &amp; Resilience: Ability to work in a fast-paced environment, adapt to new tools, and maintain a positive attitude even under pressure.
  </li>
  <li>
   Team-Oriented &amp; Independent: Ability to work effectively both as part of a team and independently, taking ownership of issues and ensuring thorough resolution.
  </li>
  <li>
   Educational Requirements: Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   Experience: 3+ years in a similar role (Tier 2 technical support, application support, or customer service), with experience working in a technical support or service environment preferred.
  </li>
  <li>
   Service Minded: A passion for customer service, delivering support as you would expect to receive it, with a focus on quality, professionalism, and customer satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred Skills:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Basic Accounting Knowledge: Familiarity with basic accounting principles is a plus.
  </li>
  <li>
   Experience with Ticketing Systems: Knowledge of ticketing and internal systems for tracking and resolving issues is preferred.
  </li>
  <li>
   Willingness to Learn: Enthusiastic about learning new tools and processes, especially in the context of club management systems and event coordination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You&rsquo;ll Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   A strong passion for customer service and technical problem-solving.
  </li>
  <li>
   Excellent communication skills to explain complex technical issues clearly.
  </li>
  <li>
   The ability to work in a collaborative, fast-paced, and service-driven environment.
  </li>
  <li>
   Strong organizational and time management skills to handle multiple requests effectively.
  </li>
  <li>
   A professional demeanor with the ability to maintain confidentiality and handle sensitive information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Workshift (Job Timings):
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Shift Hours:
  </li>
  <li>
   Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)
  </li>
  <li>
   Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)
  </li>
  <li>
   Weekend Availability: Must be willing to work on weekends when required.
  </li>
  <li>
   After Hours Support: Willingness to provide support outside standard business hours as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Exciting Benefits We Offer:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   Disclaimer:
  </strong>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Zonergy Solar Development Pakistan

<p><b>Job Role:</b> Product Sales Manager (Solar Products)</p><p><b>Company: </b>Zonergy Solar Development Pakistan | MNC (Chinese Company)</p><p><b>Location:</b> Islamabad, Pakistan</p><p><b>Job Summary:</b></p><p>Zonergy is seeking a dynamic and results-driven <b>Product Sales Manager</b> for the solar products to join our international Sales &amp; Marketing team in Islamabad. In this role, you will lead our sales efforts for solar components, with a key focus on inverters, driving business growth and building strong client partnerships in the region.</p><p><b>Responsibilities:</b></p><ul><li><b>Drive Revenue:</b> Meet and exceed sales targets specifically for solar components, inverters, batteries etc</li><li><b>Market Analysis:</b> Monitor local industry trends and competitor strategies to refine our sales approach.</li><li><b>Client Relationship Management:</b> Build and maintain strong relationships with distributors and commercial clients, offering customized product solutions.</li><li><b>Sales Cycle Ownership:</b> Manage the complete sales pipeline, from identifying leads and conducting product demonstrations to negotiating terms and closing deals.</li><li><b>Cross-Functional Coordination:</b> Collaborate with technical, delivery, and after-sales support teams to ensure outstanding customer satisfaction and smooth post-sale support.</li><li><b>Reporting:</b> Provide accurate sales forecasts, progress reports, and market insights to the management team.</li></ul><p><b>Key Requirements:</b></p><ul><li><b>Education:</b> BBA/MBA in Sales &amp; Marketing or a related field.</li><li><b>Experience:</b> Minimum of 2 to 5 years of hands-on experience in component selling, preferably within the solar industry.</li><li><b>Language Skills:</b> Fluent verbal and written communication skills</li><li>Proven track record and portfolio in B2B client relations.</li><li>Strong presentation, multitasking, and organizational skills.</li><li>Proactive self-starter with excellent problem-solving abilities and cross-functional communication skills.</li></ul><p>Pay: Rs150,000.00 - Rs200,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What portfolio have you achieved regardsing solar products? Tell us about your 1 notable sale (product name and revenue generated).</li><li>Do you have relevant experience in sales/business development of solar product?</li></ul><p>Work Location: In person</p>

Product Sales Manager (Solar Products)

Oula Private Limited

<p><b>Job Overview:</b></p><p>The individual is responsible for leading and managing research projects end-to-end &mdash; from proposal design and execution to analysis and presentation. The role involves converting complex data into meaningful insights, building strong client relationships, and ensuring the delivery of high-quality outputs that drive business decisions.</p><p><b>Responsibilities and Duties</b></p><p><b>1. Project Leadership &amp; Management</b></p><ul><li>Independently manage small to medium-scale research projects, ensuring delivery within agreed timelines, budgets, and quality standards.</li><li>Develop research proposals, sampling frameworks, and cost estimates in consultation with the Research Manager.</li><li>Design research instruments (questionnaires, discussion guides) aligned with client objectives.</li></ul><p><b>2. Data Analysis &amp; Insight Development</b></p><ul><li>Lead data processing, validation, and interpretation to extract meaningful insights.</li><li>Develop storylines and insight-based reports that highlight key findings and implications for clients.</li><li>Ensure analytical accuracy and strategic clarity in all deliverables.</li><li>Integrate multiple data sources (quantitative, qualitative, and secondary data) to create comprehensive business stories.</li></ul><p><b>3. Client Servicing &amp; Relationship Building</b></p><ul><li>Serve as a key point of contact for assigned clients, ensuring responsiveness and proactive communication.</li><li>Present research findings to clients and provide actionable recommendations.</li><li>Maintain client satisfaction through quality service and problem-solving approach.</li></ul><p><b>4. Collaboration &amp; Team Development</b></p><ul><li>Mentor and guide Research Executives or interns on project coordination and analysis tasks.</li><li>Collaborate with operations, analytics, and data visualization teams to ensure cohesive project delivery.</li><li>Support business development efforts by contributing to proposals and pitches.</li></ul><p><b>5. Qualifications &amp; Skills:</b></p><p>&middot; Completed graduation &ndash; Degree in Business Administration, preferably but not limited to marketing.</p><p>&middot; Minimum 2 to 3 years of work experience in the research industry.</p><p>&middot; Analytical ability with proven numeracy skills.</p><p>&middot; Computer literacy &ndash; proficiency in MS Office.</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul><p>Work Location: In person</p>

Senior Research Executive / Assistant Manager Research (Quantitative)

NESL-IT (SMC PVT) LTD

<p><b>Location:</b> On-site, Islamabad<br/><b>Shift Timing:</b> 08:00 AM &ndash; 5:00 PM (overlapping hours as required)<br/><b>Employment Type:</b> Full-time</p><p><b>Company Overview:</b><br/>We are a growing professional workspace offering co-working and office facilities to individuals and businesses. We focus on client experience, smooth operations, and professional service delivery.</p><p><b>About the Role</b><br/>We are looking for a confident and well-spoken Female Receptionist to manage front desk operations, handle walk-in queries, coordinate facility visits, and support co-working space sales.</p><p><b>Key Responsibilities</b></p><ul><li>Handle incoming queries and walk-in clients professionally</li><li>Manage facility visits and client coordination</li><li>Assist in closing co-working space deals</li><li>Manage front desk and floor activities</li><li>Coordinate with internal teams for smooth operations</li><li>Maintain visitor and deal records</li></ul><p><b>Requirements</b></p><ul><li>Strong communication and interpersonal skills</li><li>Presentable personality with professional attitude</li><li>Confidence in dealing with clients and negotiations</li><li>Ability to manage multiple tasks efficiently</li><li>Prior front desk or customer-facing experience (preferred)</li></ul><p><b>Compensation</b></p><ul><li>Fixed Salary (budget open for proposal)</li><li>Commission on every successful deal closed</li></ul><p><b>What You&rsquo;ll Get</b></p><ul><li>Commission-based earning opportunity</li><li>Client interaction &amp; sales exposure</li><li>Professional work environment</li><li>Growth opportunities</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you comfortable working an on-site role in I-10/3, Islamabad?</li><li>Are you available to work the shift timing from 3:00 PM to 11:00 PM?</li><li>When can you join if selected?</li></ul><p>Work Location: In person</p>

Female Receptionist / Front Desk Executive

Datamatics Global Services Ltd

<div><b>Job Title:</b> Technical Delivery Consultant (Data &amp; Analytics)<br>
<b>Experience Level:</b> 4&ndash;7 Years<br>
<b>Location:</b> Islamabad<h3 class="jobSectionHeader"><b>
About the Role</b></h3>
We are looking for a proactive <b>Technical Delivery Consultant</b> to join our Data &amp; Analytics consulting practice. In this role, you will not only lead the technical execution of data platform implementations but also act as a quality gatekeeper&mdash;reviewing ongoing projects and guiding teams toward the right architectural decisions. Additionally, you will partner with our sales and client success teams to engage with prospective customers, understand their challenges, and propose fit-for-purpose data solutions. This role demands a rare mix of hands-on technical depth, delivery discipline, and consultative communication skills.<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h4 class="jobSectionHeader"><b><i>
1. Delivery Leadership (Project Execution)</i></b></h4><ul><li>
Lead end-to-end technical delivery of data platform implementation projects (e.g., data warehousing, data lakes, lakehouses, or modern BI platforms).</li><li>
Translate business requirements into technical specifications, architecture blueprints, and development tasks.</li><li>
Manage technical risks and dependencies; ensure projects are delivered on time, within scope, and with high quality.</li><li>
Collaborate with junior developers, data engineers, and cross-functional teams to drive execution.</li></ul><h4 class="jobSectionHeader"><b><i>
2. Technical Governance &amp; Quality Assurance</i></b></h4><ul><li>
Perform <b>periodic technical health checks</b> on in-progress projects to validate the technical approach, code quality, and architectural decisions.</li><li>
Identify areas of technical debt, performance bottlenecks, or scalability concerns and recommend actionable improvements.</li><li>
Establish and enforce best practices for data modeling, ETL/ELT pipelines, data governance, and security.</li><li>
Conduct peer reviews and technical audits to ensure consistency across multiple client engagements.</li></ul><h4 class="jobSectionHeader"><b><i>
3. Pre-Sales &amp; Solutioning Support</i></b></h4><ul><li>
Participate in <b>technical discovery meetings</b> with prospect customers to understand their data challenges, existing landscape, and success criteria.</li><li>
Design and present high-level solution architectures, technology recommendations, and effort estimates.</li><li>
Articulate the value proposition of proposed solutions clearly to both technical and non-technical stakeholders.</li><li>
Build proof-of-concepts (PoCs) or reference architectures to demonstrate technical feasibility during sales cycles.</li></ul><h4 class="jobSectionHeader"><b><i>
4. Client &amp; Stakeholder Communication</i></b></h4><ul><li>
Serve as a trusted technical advisor to client technical leads and architects.</li><li>
Facilitate workshops, sprint reviews, and technical status updates with clarity and confidence.</li><li>
Translate complex technical concepts (e.g., partitioning strategies, incremental loads, data lineage) into business-friendly language.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><b>
Technical Expertise:</b><ul><li>
4&ndash;7 years of hands-on experience in data platform implementation (cloud or on-prem).</li><li>
Strong proficiency in <b>SQL</b> and at least one programming language (Python, Scala, or Java).</li><li>
Experience with <b>cloud data platforms</b> (Snowflake, BigQuery, Redshift, Synapse, or Databricks).</li><li>
Solid understanding of data modeling (Kimball, Inmon, Data Vault), ETL/ELT patterns, and workflow orchestration (Airflow, dbt, Azure Data Factory, or similar).</li><li>
Familiarity with data governance, cataloging, and quality tools (Collibra, Purview, Great Expectations, etc.) is a plus.</li></ul><b>
Delivery &amp; Process Skills:</b><ul><li>
Proven experience leading technical workstreams within Agile/Scrum or hybrid methodologies.</li><li>
Experience conducting technical reviews, audits, or readiness assessments on live projects.</li><li>
Ability to balance speed of delivery with long-term maintainability and performance.</li></ul><b>
Consulting &amp; Communication:</b><ul><li>
Excellent verbal and written communication skills &ndash; able to lead technical conversations with customers and internal stakeholders.</li><li>
Comfortable creating solution architecture diagrams, slide decks, and proposals for prospect meetings.</li><li>
Prior experience supporting pre-sales (estimations, solutioning, PoCs) is highly desirable.</li><li>
Strong problem-solving mindset with the ability to push back constructively when needed.</li></ul><h3 class="jobSectionHeader"><b>
Nice to Have</b></h3><ul><li>
Cloud certification (AWS Solutions Architect, Azure Data Engineer, or GCP Data Engineer).</li><li>
Experience with modern data stack (dbt, Airbyte, Fivetran, Looker, Power BI).</li><li>
Background working in a <b>consulting or services organization</b> (client-facing delivery).</li></ul><p>
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Technical Delivery Consultant (Data & Analytics)

Explore 77+ Associate client support in Islamabad this August. Find roles across top companies and apply now to boost your career.

77 associate client support jobs In Islamabad

Client Support Executive

Technical Support Specialist L2

Technical Support Specialist L2

Product Sales Manager (Solar Products)

Senior Research Executive / Assistant Manager Research (Quantitative)

Female Receptionist / Front Desk Executive

Technical Delivery Consultant (Data & Analytics)