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academic operation associate Jobs in Hyderabad

academic operation associate

Jaquar & Company Private Limited

<div>
 
 
 About the Role
 
 
 
 As an OC-Sales representative, you will be the face of the Jaquar brand at the Orientation Center (OC). Your primary responsibility will be to engage with customers, ensuring they have a comprehensive and enriching experience with our Complete Bathing Solutions (CBS) and Complete Lighting Solutions (CLS). You will be instrumental in educating customers about our products, guiding them through their buying journey, and coordinating with the sales team to follow up and convert leads into sales
 
 
 
 
 
 
 Key Responsibility
 
 
 
 Engage with walk-in customers, making them feel comfortable and educating them on CBS/CLS offerings.
 
 
 Provide customers with a full Jaquar bathing experience, showcasing the value and benefits of our product range.
 
 
 Gather and provide customer leads to the sales team for follow-up and conversion.
 
 
 Ensure the sales team follows up with customers after their OC visit, guiding them through to the purchase Role: Senior Officer - OC Sales Mentor: Branch Head Individual Contributor Role Location: Hyderabad Department: OC Band
 
 
 Introduce and promote new products, educating customers on their benefits and unique selling points.
 
 
 Ensure customer satisfaction meets or exceeds targeted levels.
 
 
 Educate customers about our complete product range, including USPs, competition bench- marking, and value propositions.
 
 
 Assist customers in locating the nearest dealers for their convenience.
 
 
 Support sales efforts by ensuring targeted customer conversions and driving sales across different CBS and CLS verticals.
 
 
 Manage the display of Jaquar products at OC according to VM guidelines, and provide feedback on product displays.
 
 
 Maintain the highest standards of cleanliness and upkeep at the OC.
 
 
 Manage OC inventory, ensuring 100% stock accuracy and timely stock reconciliation.
 
 
 Ensure CBS revenue generation for different verticals as per defined targets.
 
 
 Coordinate, collaborate with various stake holders for site visits, material availability &amp; sales closure Key Competencies  Prior experience in luxury retail or high-end segment sales.
 
 
 Strong ability to identify and create customer needs, offering tailored solutions.
 
 
 Ability to generate leads, support sales conversions, and achieve defined sales targets.
 
 
 Proven track record in brand building and customer relationship management.
 
 
 Excellent communication skills to effectively engage with customers and the sales team.
 
</div>

Senior Officer

Western Union

<div>
 JR0124216
 
 
 
 Senior Manager, Program Management (Site Operations/Governance)&ndash; Hyderabad, India
 
 
 
 Are you ready to join a team in a global company? Are you an innovative person who is passionate about Transformation and building site strategy? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Senior
 
 Manager, Program Management &ndash; Hyderabad TEC.
 
 
 
 
 Western Union powers your pursuit.
 
 
 
 This role, Senior Manager, Program Management &ndash; Hyderabad TEC is responsible for providing project and program management support to the Director, Strategy &amp; Operations Head of India TEC&rsquo;s Strategy, Transformation and Governance, across all areas of responsibility within Technology and working with key senior stakeholders in India, the region and globally.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Program Execution:
 </li>
 <ul>
 <li>
 Govern program plan for the end-to-end delivery of the workforce transformation program, encompassing Internal Function (Technology, HR, TA, facilities, Physical Security, Facilities, Compliance) and Vendor Organization
 </li>
 <li>
 Maintain comprehensive program roadmap, detailed project plans with clear dependencies, and robust risk mitigation strategies
 </li>
 <li>
 Proactively identify, track, and resolve complex dependencies and systemic impediments across Internal Function teams and Vendor Organization
 </li>
 <li>
 Oversee vendor program management resources, including those operating under Build-Operate-Transfer models, ensuring alignment with program objectives and deliverables
 </li>
 <li>
 Establish and maintain a rigorous program governance framework, ensuring adherence to compliance and regulatory requirements
 </li>
 <li>
 Co-create and implement a comprehensive change management strategy to ensure successful adoption of the transformation program across the organization
 </li>
 </ul>
 <li>
 Matrixed Team Collaboration &amp; Communication:
 </li>
 <ul>
 <li>
 Facilitate seamless collaboration and communication across a highly matrixed, global team, including Internal onsite and offshore resources and Vendor Organization
 </li>
 <li>
 Drive alignment and consensus among vertical track stakeholders, including functional heads, and external vendor
 </li>
 <li>
 Develop and deliver clear, concise, and timely program status updates to all stakeholders, including executive-level reports
 </li>
 <li>
 Identify and address communication gaps, proactively manage issues, and provide support to teams navigating conflicting priorities
 </li>
 </ul>
 <li>
 Planning &amp; Delivery:
 </li>
 <ul>
 <li>
 Lead the planning and execution of program phases, ensuring alignment with strategic objectives and timelines
 </li>
 <li>
 Partner with functional leaders to define and prioritize program deliverables, ensuring a focus on delivering measurable business value
 </li>
 <li>
 Oversee the development and tracking of transition plans
 </li>
 <li>
 Coordinate with HR and TA teams to ensure smooth transition of workforce, and that the new workforce model is being implemented correctly
 </li>
 <li>
 Coordinate with facilities and physical security teams to ensure the physical infrastructure is ready for the changing workforce
 </li>
 </ul>
 <li>
 Workforce Management
 </li>
 <ul>
 <li>
 Manage workforce plans with functions
 </li>
 <li>
 Manage transitions to consolidate vendor staff
 </li>
 <li>
 Manage transfers to BOT
 </li>
 </ul>
 <li>
 Financial &amp; Compliance Oversight:
 </li>
 <ul>
 <li>
 Manage program budgets and financial resources, ensuring adherence to financial governance and reporting requirements
 </li>
 <li>
 Ensure that all financial and compliance requirements are being met by the vendors involved in the BOT model
 </li>
 </ul>
 <li>
 Mentoring and Best Practices:
 </li>
 <ul>
 <li>
 Provide expert advice, coaching, and mentorship to project managers and team members.
 </li>
 <li>
 Drive the adoption of best practices in program management, change management, and vendor management
 
 </li>
 </ul>
 </ul>
 
 Role Requirements
 
 
 
 <ul>
 <li>
 12+ years of progressive experience in program management, with a proven track record of leading large-scale, complex transformation programs
 </li>
 <li>
 Extensive experience managing programs involving technology, HR, talent acquisition, facilities, physical security, compliance, and financial governance
 </li>
 <li>
 Demonstrated expertise in managing vendor relationships, including Build-Operate-Transfer
 </li>
 <li>
 Strong understanding of change management principles and methodologies
 </li>
 <li>
 Proven ability to lead and motivate cross-functional, global teams in a matrixed environment
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills
 </li>
 <li>
 Experience working in agile, waterfall, and hybrid project management environments
 </li>
 <li>
 Proficiency in project management tools, such as Jira, Jira Align, and Confluence
 </li>
 <li>
 PMP, Agile, SAFe, or other relevant certifications are highly preferred
 </li>
 <li>
 Experience with onsite and offshore teams
 </li>
 <li>
 Experience with large scale work force transformation
 
 
 </li>
 </ul>
 
 We make financial services accessible to humans everywhere. Join us for what&rsquo;s next.
 
 
 
 Western Union is positioned to become the world&rsquo;s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers&rsquo; experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
 
 
 Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You&rsquo;ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you&rsquo;re ready to help drive the future of financial services, it&rsquo;s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.
 
 
 
 Benefits
 
 
 
 You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
 
 
 (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 
 
 
 Your India Specific Benefits Include
 
 
 
 <ul>
 <li>
 Employees Provident Fund [EPF]
 </li>
 <li>
 Gratuity Payment
 </li>
 <li>
 Public holidays
 </li>
 <li>
 Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
 </li>
 <li>
 Annual Health Check up
 </li>
 <li>
 Hospitalization Insurance Coverage (Mediclaim)
 </li>
 <li>
 Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
 </li>
 <li>
 Cab Facility
 </li>
 <li>
 Relocation Benefit
 
 
 </li>
 </ul>
 Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
 
 
 Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
 
 
 We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 
 
 
 Estimated Job Posting End Date
 
 
 
 08-29-2025
 
 
 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
</div>

Senior Manager, Program Management (Site Operations/Governance)

Oracle

<div>
 
 Job Description
 
 
 
 As a senior manager of the network operations team in India, you will manage a team of network engineers responsible for supporting 24x7 network operations of Oracle's Cloud Infrastructure. As part of its responsibilities, the team monitors and manages the physical network infrastructure across all the data centers and regions to ensure high service availability and meet business needs, service level agreements (SLAs), and customer satisfaction and service excellence.
 
 
 An ideal candidate for this position will have experience leading and managing network engineers in a large organization. Ability to work effectively with cross-functional teams, including network engineers and other technical groups. Demonstrate experience managing cloud network operations or global network deployments. You should be comfortable supporting distributed systems that interact with various services. Work comfortably in a collaborative, agile environment, and be excited to learn. You can provide direction and structure for your teams and mentor engineers and performance calibrations.
 
 
 Do you thrive in a fast-paced environment and want to be integral to a truly talented team? Join us!
 
 
 Career Level - M3
 
 
 
 Responsibilities
 
 
 
 
 Roles and Responsibilities:
 
 
 
 The Senior Network Operations Center Manager will help expand and lead our network operations center in India. The role will lead a team of network engineers to support 24x7 network operations of Oracle&rsquo;s Cloud Infrastructure as part of the Global Network Operations Center organization.
 
 
 <ul>
 <li>
 Develop a team of highly skilled network operations engineers
 </li>
 <li>
 Ensure network infrastructure operational health and high service availability to meet business needs and customer satisfaction
 </li>
 <li>
 Ensure appropriate coverage to meet business needs and Service Level Agreements (SLAs) and to achieve excellence in customer service and satisfaction.
 </li>
 <li>
 Develop, implement, and continually refine and improve network operations, NOC procedures, standards, and policies to conform to best practices and SLAs
 </li>
 <li>
 Develop, implement, and continually refine and improve incident and problem management procedures and documentation to align network operations with best practices and address triage/analysis, response, resolution, escalation, and communication.
 </li>
 <li>
 Develop, implement, and continually refine processes to control and coordinate all changes to a production environment into a Change Control/Management Procedure.
 </li>
 <li>
 Coordinate with other engineering areas and business stakeholders on technology deployments, system upgrades, and maintenance outages.
 </li>
 <li>
 Develop and implement a NOC performance measurement framework to facilitate feedback and scoring of team members on issues such as communication and technical skills.
 </li>
 <li>
 Identify, measure, benchmark, analyze and perform regular reviews of capacity reports and performance metrics, e.g., service availability, ticket volume, resolution rate, time to respond, time to resolution, change volume, and customer survey results.
 </li>
 <li>
 Analyze results for trends, process improvement opportunities, and staff training needs and take appropriate action to improve results.
 </li>
 <li>
 Encourage communication of new ideas, solutions, suggestions, and problems.
 </li>
 <li>
 Review for appropriate action or implementation. Participate in continuous learning and professional development.
 
 
 
 </li>
 </ul>
 
 Mandatory qualifications:
 
 
 
 <ul>
 <li>
 10+ years of experience delivering and operating large-scale, highly available production network environments (large cloud, ISP, or service provider)
 </li>
 <li>
 5-10 years of experience in an engineering and operations management role
 </li>
 <li>
 Experience in a technical leadership and management role.
 </li>
 <li>
 Experience driving hiring, onboarding new engineers, and ongoing performance management.
 </li>
 <li>
 Excellent organizational, verbal, and written communication skills.
 </li>
 <li>
 Experience working with large data sets and making data-driven analytical decisions.
 </li>
 <li>
 Excellent judgment in influencing product roadmap direction, features, and priorities.
 </li>
 <li>
 Experience planning, tracking, and executing projects using appropriate tools (Detailed Project Plans, Action/Risk tracking, etc.).
 </li>
 <li>
 Bachelor&rsquo;s degree in Network Engineering, Computer Science, Electrical/Hardware Engineering, or a related field.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 Prior experience with large-scale cloud network infrastructure and data center operations
 
 
 
 Qualifications
 
 
 
 Career Level - M3
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Senior Manager, Global Network Operations Center

Deutsche Börse

<div>
 
 
 About Deutsche B&ouml;rse Group
 
 
 
 Headquartered in Frankfurt, Germany, we are a leading international exchange organization and market infrastructure provider. We empower investors, financial institutions, and companies by facilitating access to global capital markets. Our business areas cover the entire financial market transaction process chain, including trading, clearing, settlement and custody, digital assets and crypto, market analytics, and advanced electronic systems. As a technology-driven company, we develop and operate cutting-edge IT solutions globally.
 
 
 
 
 
 
 About Deutsche B&ouml;rse Group in India
 
 
 
 Our presence in Hyderabad serves as a key strategic hub, comprising India&rsquo;s top-tier tech talent. We focus on crafting advanced IT solutions that elevate market infrastructure and services. Together with our colleagues from across the globe, we are a team of highly skilled capital market engineers forming the backbone of financial markets worldwide. We harness the power of innovation in leading technology to create trust in the markets of today and tomorrow.
 
 
 
 
 
 
 Senior Business Operations Analyst
 
 
 
 
 
 
 Field of activity:
 
 
 
 The Deutsche B&ouml;rse CTO develops and runs the groupwide Information Technology (IT) infrastructure, develops and operates innovative IT products and offers services to the rest of the Group upon which they can build. The CTO area plays a significant role in the achieving the
 
 
 Group&rsquo;s strategic goals by leading transformation and supporting a stable operating environment.
 
 
 The Plan &amp; Control unit supplies reliable management information to the CTO and enables the other delivery units within the area to focus on their core activities by supplying central administration and coordination within the area. The successful candidate will support the Plan &amp; Control unit in carrying out its responsibilities.
 
 
 
 
 
 Your area of work:
 
 
 
 The Deutsche B&ouml;rse CTO area develops and runs the groupwide Information Communication Technology (ICT) infrastructure, develops and operates innovative IT products and offers services to the rest of the Group upon which they can build. The CTO area plays a significant role in achieving the Group&rsquo;s strategic goals by leading transformation and supporting a stable operating environment.
 
 
 The Plan &amp; Control unit supplies reliable management information to the CTO and enables the other delivery units within the area to focus on their core activities by supplying central administration and coordination within the area. The successful candidate will support the Plan &amp; Control unit in carrying out its responsibilities.
 
 
 
 
 
 Your responsibilities:
 
 
 <ul>
 <li>
 Supports the collection, consolidation, analysis and reporting of key performance indicators from across Deutsche B&ouml;rse Group.
 </li>
 <li>
 Adopts a structured approach for the collection of information in support of internal and external audits. Stores collected information in a logical and understandable way enabling reuse.
 </li>
 <li>
 Facilitates and supports the execution of resourcing activities (external service provider contracting) in collaboration with managers and teams ensuring compliance with all requirements.
 </li>
 <li>
 Responsible for creating and maintaining accurate and up-to-date personnel information for external service providers.
 </li>
 <li>
 Carefully and accurately matches service provider invoices against issued purchase orders to facilitate timely payment and proper bookkeeping.
 </li>
 <li>
 Uses technical publication concepts, tools and methods to publish content following agreed procedures and guidelines ensuring content is well organised and retrievable.
 </li>
 <li>
 Responsible for the accurate and timely processing of employee timesheets, including data entry, allocation to cost centres/projects, and reconciliation of hours worked to ensure accurate payroll processing and project cost tracking.
 </li>
 <li>
 Explores, suggests and implements process improvements through automation, etc.
 </li>
 </ul>
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Show a high degree of initiative and assumption of responsibility.
 </li>
 <li>
 Ability to work in a team or independently.
 </li>
 <li>
 Interest in applying innovative approaches and techniques.
 </li>
 <li>
 Proven written and oral communication skills.
 </li>
 <li>
 Excellent organisational skills and attention to detail.
 </li>
 <li>
 Expertise working with office applications (Word, SharePoint, Excel, etc.).
 </li>
 <li>
 Proficiency in written and spoken English, German skills a benefit.
 </li>
 <li>
 A relevant degree, or equivalent, in business, business administration, finance, accounting, communications or IT.
 </li>
 </ul>
</div>

Senior Business Operations Analyst [T500-19287]

Backbase

<div>
 
 We are looking for someone who is experienced and passionate about acting as a key contributor in the end to end Agile software digital product development lifecycle. As Business Analyst, you act as a bridge between the business and the development team, ensuring business requirements are translated to product development accurately.Meet the job
 
 
 You are part of an Agile team building one of the Backbase Digital Banking capabilities. You work closely together with the team's Product Owner and development team, consisting of Frontend/Mobile Developers, a Backend Developers, and a Quality Assurance Engineer.
 
 
 You analyze, capture and structure the requirements in a way that is most effective for the team (e.g. user stories, and you help the Product Owner with these requirements.How about you
 
 
 
 
 
 ● You are passionate about working on digital banking products that make people happy;
 
 
 ● You are familiar with APIs, and can talk comfortably from a functional perspective;
 
 
 ● Assess the scope of the API Integrations and defines the milestones.
 
 
 ● Document data mapping between source systems and unified banking API's per vendor.
 
 
 ● Define Open API specifications as required .
 
 
 ● Establish and evaluates the API requirements and define the API requirements Documentation.
 
 
 ● Create user stories for the delivery team
 
 
 ● You are used to working and communicating as part of a high-performing Agile team;
 
 
 ● You can translate customer opportunities and pain points into detailed product requirements and have the communication and execution skills to deliver quality output with your team;
 
 
 ● You can switch between communication styles between technical and business-oriented audiences;
 
 
 ● You're a self-starter, you can take initiative without waiting for direction.And also, preferably, one of the following:
 
 
 ● You are a digital native with a thorough understanding of the business banking domain;
 
 
 ● You have a minimum of 3 years of professional experience analyzing, capturing and structuring software product requirements.
 
</div>

Senior Business Analyst

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 CRM &ndash; Business Data Steward, Analyst -Deloitte Support Services India Private Limited
 
 
 
 
 Position Overview:
 
 
 
 As a business data steward (BDS) within Marketing team, you will be responsible for maintaining the quality of data in a manner consistent with Deloitte&rsquo;s business rules and definitions. BDS is part of a group of individuals dedicated to maintaining and enhancing the overall quality of the data from disparate sources.
 
 
 You will be responsible for verifying and/or updating data in the Client Relationship Management (CRM) system by researching external information sources, and via communication with practitioners and leaders. Other significant responsibilities will be to support on-going monitoring and tracking of data quality in CRM, as well as performing data extracts and analysis to perform proactive data quality activities.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Verifying Account/Contact information for new and existing records in databases
 </li>
 <li>
 Conducting secondary research to gather information related to contact and account attributes
 </li>
 <li>
 Validating the gathered information and updating relevant attributes in CRM to improve data quality
 </li>
 <li>
 Demonstrated experience in data governance, including defining business terms and implementing data quality (DQ) rules
 </li>
 <li>
 Understanding how account or contact data is used within the firm, and identifying patterns and logic deficiencies that will need to be refined to improve our tools and processes (e.g. contact matching algorithm in master data management platform)
 </li>
 <li>
 Working across multiple enterprise systems (e.g. salesforce, Seibel CRM, proprietary master data management, relationship intelligence platform) to enhance data quality
 </li>
 <li>
 Prioritizing and actioning a queue of data quality issues in contact and/or opportunity records, ensuring that Service Level Agreements are met
 </li>
 <li>
 Monitoring data quality and adherence to business policies and established conventions
 </li>
 <li>
 Documenting data quality processes and rules as needed
 </li>
 <li>
 Liaising with other teams for proactive data enrichment/correction activities
 </li>
 <li>
 Liaising with practitioners/requestors to understand requests and recommend next steps as appropriate
 </li>
 <li>
 Providing support for projects as required, including participating in system enhancement projects, liaising with IT by reporting and resolving any system exceptions.
 </li>
 <li>
 Keen eye on identifying patterns and scenarios that reoccur in the process and suggest solution for automation.
 </li>
 <li>
 Assisting team members in executing ad-hoc requests, and providing project planning/coordination support on work assignments
 </li>
 <li>
 Ensuring compliance with all data management policies of Deloitte
 
 
 </li>
 </ul>
 
 Qualifications and Experience:
 
 
 
 The successful candidate will meet the following criteria:
 
 
 <ul>
 <li>
 1-2 years&rsquo; experience working in an enterprise CRM system. Working knowledge/experience of Salesforce would be an asset
 </li>
 <li>
 Experience or knowledge of tools such as LinkedIn, Factiva, Hoovers, etc.
 </li>
 <li>
 Experience in conducting secondary research (e.g., market, companies, industries)
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Attention to detail, and ability to be a self-starter
 </li>
 <li>
 Ability to collaborate with culturally diverse offshore teams in different zones
 </li>
 <li>
 Working knowledge of data quality management, data entry improvement and user requirements
 </li>
 <li>
 Demonstrated ability to work effectively in cross-functional, virtual teams
 </li>
 <li>
 Process oriented and must be able to work with a high degree of detail and have high quality standards
 </li>
 <li>
 Ability to assist in development and implementation of policy, standards and procedures
 </li>
 <li>
 Demonstrated PC skills: Microsoft Office-Excel, Word, Access, and querying tools like SQL
 </li>
 <li>
 Strong analytical, conceptual, and problem-solving abilities
 </li>
 <li>
 Ability to present ideas in a user-friendly language
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Ability to prioritize and execute tasks in a high-pressure, fast-paced environment
 </li>
 <li>
 Knowledge on CASL the Canadian anti-spam legislation and consent related processes
 </li>
 <li>
 Experience with Tableau is preferred, particularly in measuring data synchronization and working with large data sets.
 </li>
 <li>
 Experience managing marketing campaigns and handling consent-related processes is desirable.
 </li>
 <li>
 Proficiency in French is an advantage.
 </li>
 <li>
 Experience in project coordination will be an asset
 </li>
 <li>
 Experience with Generative AI (Gen AI) technologies would be an added advantage.
 
 
 </li>
 </ul>
 
 Must-have Requirements:
 
 
 
 <ul>
 <li>
 Working knowledge of CRM Salesforce for managing customer relationships and data.
 </li>
 <li>
 Experience in conducting secondary research.
 </li>
 <li>
 Understanding of data governance principles and best practices.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel, including complex formulas and data analysis tools.
 </li>
 <li>
 Foundational knowledge of SQL for querying and managing relational databases.
 </li>
 <li>
 Awareness of data quality frameworks and techniques to ensure accurate and reliable information.
 
 
 </li>
 </ul>
 
 Value-added Requirements:
 
 
 
 <ul>
 <li>
 Familiarity with CASL (Canada&rsquo;s Anti-Spam Legislation) and its application in business communications.
 </li>
 <li>
 Experience creating interactive dashboards and reports using Tableau.
 </li>
 <li>
 Proficiency in developing process flows and diagrams using Microsoft Visio.
 </li>
 <li>
 Demonstrated ability to support project coordination activities across cross-functional teams.
 </li>
 <li>
 Exposure to Generative AI (Gen AI) technologies and their business applications.
 
 
 </li>
 </ul>
 The job description is subject to change based on business/project requirements.
 
 
 
 Work Location:
 
 Hyderabad
 
 
 
 Shift Timings:
 
 2 PM to 11 PM IST
 
 
 As part of the recruitment process those selected will be required to provide employment references and complete a background check which includes a criminal check.
 
 
 
 How You&rsquo;ll Grow
 
 
 
 At Deloitte, we&rsquo;ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities&mdash;including exposure to leaders, sponsors, coaches, and challenging assignments&mdash;to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
 
 Deloitte&rsquo;s culture
 
 
 
 Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 
 Corporate citizenship
 
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 307370
</div>

Senior Analyst/Analyst – Growth Office - Hyderabad

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 #EAG-Talent
 
 
 
 
 Graphic Design &ndash; Senior Analyst
 
 
 
 Does visualizing and creating graphic solutions for global clients excite you? We at LDS Deloitte do just that. Learning Design Services (LDS) is a high-performance team at Deloitte that builds engaging and graphically rich and technologically advanced learning experiences. We would like creative creatures like you to join the buzz to build engaging and visually rich experiences for our clients and embark on an exciting and fulfilling career path at the same time.
 
 
 
 Work you&rsquo;ll do
 
 
 
 A graphic designer assists in all graphic design projects ensuring client satisfaction with all services and deliverables. A graphic designer is accountable for creative, visually appealing design, formatting, production, and delivery of rich media projects, professional-level presentations, high-end animation, proposals, reports, marketing materials, and other corporate collaterals. A graphic designer is responsible for/dependent on effective teamwork and communication. In addition, a graphic designer is responsible for fostering a positive and collaborative work environment to effectively leverage resources and maximize utilization and turnaround without compromising quality. This position requires experience in multiple software packages and the ability to produce large volumes of work consistently and accurately.
 
 
 <ul>
 <li>
 Comprehend and translate storyboards and requirements into learning solutions and creative assets
 </li>
 <li>
 Develop unique and innovative ways by which to display concepts and processes
 </li>
 <li>
 Research and find out the market trends in graphic design and implement the newest trends in day-to-day work
 </li>
 <li>
 Conduct knowledge transfer sessions and help the junior team members to upskill themselves
 </li>
 <li>
 Escalate any issues affecting timeliness or scope of development work
 
 
 </li>
 </ul>
 
 The team
 
 
 
 The LDS team in India focuses on designing and implementing organizational learning to enhance our own workforce&rsquo;s capabilities and improve their clients&rsquo; outcomes. The LDS team is involved in designing and developing learning solutions to meet our clients&rsquo; business and learning needs, keeping the next generation workforce in the center. The team works on video-based, game-based, traditional e-learning, ILTs, VILTs, and experimental learning.
 
 
 
 Qualifications
 
 
 
 Required
 
 
 <ul>
 <li>
 Graduate/Post Graduate in any discipline. Desired: Bachelor of Fine Arts (BFA), Bachelor of Design, or Diploma in Graphic/Web Designing
 </li>
 <li>
 Five to Seven years in developing/editing different learning media types, such as UI and UX design, Website design, eLearning courses, motion graphics, Infographics, print design, audio editing
 </li>
 <li>
 Working knowledge of MS Office (MS Word and PowerPoint)
 </li>
 <li>
 Expertise in a variety of multimedia tools, such as Adobe Animate, Adobe Photoshop, Adobe After Effects, Adobe Illustrator, Adobe Indesign, Adobe Premiere and audio editing software
 </li>
 <li>
 Ability to create freehand and digital illustrations
 </li>
 <li>
 Ability to effectively interact with customers across geographies; understand the scope and purpose of the clients&rsquo; requirements
 </li>
 <li>
 Ability to take project brief from clients, and guidance from senior designers/leads, to develop storyboards, provide concepts based on customer interaction, designing, troubleshooting, and producing a final product
 </li>
 <li>
 Excellent communication skills
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines
 </li>
 <li>
 Work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team
 </li>
 <li>
 Explore new tools and technologies and share knowledge with team members
 </li>
 <li>
 Possess a client-service mindset and a desire to take on tough and challenging projects
 </li>
 <li>
 Pro-actively investigate and mitigate risks, coordinating with team members and others to resolve issues, and escalate issues as necessary
 </li>
 <li>
 Demonstrate outstanding visualization skills and the ability to translate them into graphic elements for a learning environment. Additionally, advanced attention to detail will be required for success in this role
 
 
 </li>
 </ul>
 
 Location:
 
 Hyderabad
 
 
 
 Shift Timings:
 
 11AM to 8PM
 
 
 How you&rsquo;ll grow at Deloitte
 
 
 Deloitte invests significantly to create a rich and exciting work environment that is conducive to your growth. Deloitte offers freedom to grow in a way that best suits you, by leveraging your strengths, honing your leadership skills, and providing best-in-class learning opportunities. Networking opportunities including exposure to leaders, sponsors, coaches, and challenging assignments help you accelerate your career. We offer a wide range of resources, including live classrooms, team-based learning, and e-learning. Deloitte University (DU) India is our state-of-the-art, world-class learning center is an extension of the DU Westlake, TX represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India.
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what it could mean to work with Deloitte.
 
 
 Deloitte&rsquo;s Culture
 
 
 Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 Corporate Citizenship
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 #EAG-Talent
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 306629
</div>

Senior Analyst - Learning Design Services - Visual Design

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