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customer sales representative Jobs in Islamabad

customer sales representative

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client services/customer care advisors specialist

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customer service representative

Zones

<div><p><b>Description</b><br>
</p><br>
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<p>Company Overview:</p><p><br>
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When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM</p><p>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.</p><p></p><p><br>
Position Overview:</p><p></p><p><br>
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.</p><p><br>
What you&rsquo;ll do as the Customer Service Representative</p><p>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul><p>
What will you bring to the team:</p><p>
REQUIRED EXPERIENCE:</p><p></p><ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul><p></p><p><br>
Zones offers a comprehensive Benefits package
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At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.</p><p>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.</p><p>
Job timings: 8:00 PM to 05:00 AM (Pk time)</p></div>

Customer Service Representative

Awami Financial (Private) Limited

<p>We are looking for friendly and customer-focused <b>Customer Service Representatives</b> to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound calls, chats, and emails professionally.</li><li>Assist customers with account-related queries, transactions, and troubleshooting.</li><li>Provide accurate product and service information.</li><li>Resolve customer complaints in a timely and efficient manner.</li><li>Maintain records of interactions and transactions.</li><li>Escalate complex issues to the relevant departments.</li><li>Achieve set targets for call handling, customer satisfaction, and service quality.</li></ul><p><b>Requirements:</b></p><p>&middot; Previous call center or customer service experience.</p><p>&middot; Strong communication skills.</p><p>&middot; Ability to handle high-volume calls while maintaining professionalism.</p><p>&middot; Basic knowledge of financial services, mobile apps, or digital payments.</p><p>&middot; Problem-solving mindset with patience and empathy.</p><p>&middot; Proficiency in MS Office and CRM software is a plus.</p><p>&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).</p><p>Job Type: Full-time</p><p>Pay: Rs37,500.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Think Higher Consultants

<p>We are looking for a Customer Relation Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.</p><p>Key Responsibilities:</p><ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Roze tv

<p>An IT-Enabled Company is looking for a Customer Service Representative to join our team in Islamabad. The ideal candidate will be a problem-solver, have excellent communication skills, and thrive in a fast-paced environment.</p><p><b>Key Responsibilities:</b></p><p>Handle customer inquiries via phone, email, and chat promptly and professionally.</p><p>Assist customers with product/service information, billing queries, and resolve issues effectively.</p><p>Maintain accurate records of customer interactions.</p><p>Work closely with internal teams to address customer needs.</p><p><b>Qualifications:</b></p><p>Bachelor&rsquo;s degree or equivalent.</p><p>Experience in customer service or a similar role is highly valued.</p><p>Excellent verbal and written communication skills.</p><p>Proficiency in MS Office and CRM software.</p><p><b>Location : G 8 Markaz, Islamabad</b></p><ul><li>Pay: Rs35,000.00 - Rs45,000.00 per month</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Representative (CSR)

Nayab Labs & Diagnostic Centre

<p>Nayab Labs &amp; Diagnostic Centre is a leading certified diagnostic facility, offering a full range of laboratory, radiology, and cardiac services. We are known for our quality, accuracy, and exceptional patient care.</p><p>We are looking for an <b>experienced and dedicated CSR</b> to join our customer support team. The ideal candidate will have prior experience in a <b>medical or healthcare setup</b>, excellent communication skills, and a customer-oriented attitude.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist patients in a professional and courteous manner.</li><li>Manage patient appointments, registrations, and billing processes.</li><li>Respond to patient inquiries via phone, WhatsApp, and email.</li><li>Coordinate with laboratory and radiology departments for test status and reports.</li><li>Handle patient complaints and ensure timely resolution.</li><li>Maintain accurate records in the lab management system.</li><li>Promote health packages and lab services when required.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1&ndash;2 years of CSR or front desk experience</b> (preferably in a diagnostic lab or hospital).</li><li>Excellent verbal and written communication skills (Urdu &amp; English).</li><li>Strong interpersonal and problem-solving skills.</li><li>Basic computer literacy (MS Office, email, and lab software).</li><li>Ability to multitask and work under pressure.</li></ul><p><b>Education:</b></p><ul><li>Minimum: Intermediate / Bachelor&rsquo;s Degree (Preferably in Medical or Business-related field)</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Representative (CSR) – Medical Laboratory

The Telaxy Pvt.Ltd

<ul><li><b>Job Title: Inbound Customer Care Representative (UK Market)</b></li><li><b>Company: The Telaxy Call Centre Pvt Ltd</b></li><li><b>Location: Gulberg Greens Islamabad, Pakistan</b></li></ul><p>*</p><ul><li>Are you an experienced customer care professional with a background in UK-based taxi services? The Telaxy Call Centre, an official partner for leading UK taxi companies, is expanding its team in Islamabad and looking for talented individuals like you!</li></ul><p>*</p><ul><li><b>About the Role:</b></li><li>As an Inbound Customer Care Representative,you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.</li></ul><p>*</p><ul><li><b>Key Responsibilities:</b></li></ul><p>*</p><ul><li>&middot; Handle inbound calls from UK customers in a professional and friendly manner.</li><li>&middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.</li><li>&middot; Accurately process bookings via phone, email, and online systems using client-provided software.</li><li>&middot; Provide accurate price quotations and resolve customer queries effectively.</li><li>&middot; Dispatch jobs to drivers promptly and in line with company procedures.</li><li>&middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.</li></ul><p>*</p><ul><li><b>Who You Are (Requirements):</b></li></ul><p>*</p><ul><li>&middot; Minimum 2 years of experience in a UK-based taxi/cab call center is essential.</li><li>&middot; Excellent communication skills with a clear and neutral British accent.</li><li>&middot; Proven experience in customer service and conflict resolution.</li><li>&middot; Proficiency with taxi booking software, preferably iCabbi or Autocab.</li><li>&middot; A problem-solver with the ability to multitask in a fast-paced environment.</li><li>&middot; Reliable, punctual, and flexible to work according to the shift schedule (including limited night shifts).</li></ul><p>*</p><ul><li><b>We Offer:</b></li></ul><p>*</p><ul><li>&middot; Salary: Rs 100,000 - Rs 150,000 per month</li><li>&middot; Additional Benefits: Night Shift Allowance, Performance (Q/A) Bonus, and On-Time Bonus.</li><li>&middot; Job Type: Full-time, Contract</li></ul><p>*</p><ul><li><b>How to Apply:</b></li><li>Experienced candidates are encouraged to apply for an interview.</li></ul><p>*</p><ul><li>Please bring a hard copy of your CV to the interview at the following address:</li><li>Bashir Arcade,2nd Floor, Street 12, Near Husnain Karamain Masjid, Bhatti Society Main Service Road, Gulberg Greens, Islamabad.</li></ul><p>*</p><ul><li><b>Contact for Inquiries:</b></li><li><b>&#8234;&#8234;+92-334-898-4483&#8236;&#8236;</b></li><li><b>&#8234;&#8234;+92-051-877-7809&#8236;&#8236;</b></li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

We Are Hiring Experienced Inbound Customer Care Representatives.

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
Constellation Data Labs is seeking a detail-oriented and customer-focused Technical Support Representative to join our team. This role serves as the first line of support for customers who rely on our real estate data services including MLS listings, tax, mortgage, and other real estate/property adjacent datasets. You&rsquo;ll be responsible for resolving technical and operational issues, managing support tickets, collaborating with internal teams, and ensuring an exceptional customer experience.<br>
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Key Responsibilities:<br>
<ul><li>Act as the primary point of contact for customer inquiries, delivering timely and professional support.</li><li>Troubleshoot technical issues and guide customers through resolution steps; escalate complex cases when necessary.</li><li>Conduct research and analysis within our data platforms to support issue resolution.</li><li>Provide clear, accurate, and thorough responses to customer questions&mdash;both verbally and in writing.</li><li>Manage support and feature requests using our integrated support system.</li><li>Collaborate with the MLS data compliance and R&amp;D teams to resolve issues and implement solutions.</li><li>Contribute to customer satisfaction efforts and help improve Net Promoter Score (NPS) metrics.</li><li>Support administrative tasks such as report generation, documentation, and data entry.</li></ul><br>
Required Competencies:<br>
<ul><li>Understanding of API concepts and experience using tools like Postman.</li><li>Strong written and verbal communication skills with a friendly and professional tone.</li><li>Excellent problem-solving skills and ability to stay composed under pressure.</li><li>High attention to detail and commitment to accuracy in administrative tasks.</li><li>Proficiency with CRM systems and customer support tools.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Flexibility to occasionally work evenings or weekends as needed.</li></ul>
Preferred Qualifications<br>
<ul><li>Previous experience in customer service or administrative support (preferred but not required).</li><li>Familiarity with the North American real estate and mortgage industries is a strong asset.</li></ul><br>
Workshift (Job Timings):<br>
9 AM to 6 PM Eastern Standard Time ( 6 PM to 3 AM Pakistan Standard Time)<br>
Weekend Availability: Must be willing to work on weekends when required.<br>
Willingness to provide support outside standard business hours as needed.</div><div><br>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Technical Support Representative

Explore 354+ Customer service representative in Islamabad this October. Find roles across top companies and apply now to boost your career.

354 customer service representative jobs IN Islamabad

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative (CSR) – Medical Laboratory

We Are Hiring Experienced Inbound Customer Care Representatives.

Technical Support Representative