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customer sales representative Jobs in Islamabad

customer sales representative

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sales development representative Jobs in Islamabad

sales development representative

associate, client support Jobs in Islamabad

associate, client support

customer service representative

GrowthRatio Solutions

Job Title: Customer Service Representative Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a rapidly growing e-commerce company dedicated to delivering excellent customer service. We're currently looking for enthusiastic and detail-oriented individuals to join our on-site team in Bahria Town Phase 7, Islamabad. This is a full-time opportunity with plenty of room to grow within the evolving world of e-commerce.Role OverviewAs a Customer Service Representative you&rsquo;ll be the first point of contact for our customers&mdash;assisting them with their orders, answering queries, and making sure they have a smooth and satisfying experience. You'll handle communications through live chat, email, and phone, always maintaining a helpful and professional tone.Your daily tasks will include responding to customer inquiries in a timely and courteous manner, processing orders, tracking shipments, and managing return requests. You&rsquo;ll also be responsible for maintaining accurate records of customer interactions and order details.You&rsquo;ll engage with customers in real-time via live chat to resolve issues and provide account-related support.Strong written and verbal English communication is essential, as you&rsquo;ll be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field</li><li>Prior customer service experience preferred (knowledge of e-commerce platforms like eBay is a plus)</li><li>Must bring your own laptop daily</li><li>Must be able to commute to or plan to relocate near Bahria Town Phase 7, Islamabad</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month</li><li>Career growth opportunities in a leading e-commerce business</li><li>Hands-on training and ongoing skill development</li><li>A dynamic, collaborative work environment</li><li>The chance to be part of a company that values customer satisfaction and innovation</li></ul>Important Note: This is a full-time, on-site position. If you are unable to work in person or do not meet the stated requirements, we respectfully request that you do not apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: In person &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Outsource Today

Here's a job description for a CSR (Customer Service Representative) - Inbound Taxi Operator UK based :Handle inbound customer calls, respond to queries, and provide exceptional service to taxi passengers, drivers, and partners.Key Responsibilities:1. Answer inbound calls professionally and efficiently.2. Address customer inquiries, concerns, and complaints.3. Provide real-time information on taxi availability, bookings, and estimated arrival times.4. Assist passengers with booking, cancellations, and modifications.5. Resolve issues related to taxi services, fares, and driver behavior.6. Communicate effectively with drivers, dispatch teams, and other stakeholders.7. Utilize CRM software to manage customer interactions and update records.8. Meet or exceed customer satisfaction and call handling targets.Requirements:1. Excellent communication and problem-solving skills.2. Ability to work in a fast-paced call center environment.3. Proficiency in CRM software and technology.4. Strong customer service and conflict resolution skills.5. Ability to work varied shifts, including nights, weekends, and holidays.6. High school diploma or equivalent required.Preferred Qualifications:1. Previous customer service experience, preferably in transportation or logistics.2. Knowledge of local geography and transportation networks.3. Multilingual skills.Work Environment:- Call center setting- Varied shifts, including nights, weekends, and holidays- Collaborative team environmentPerformance Metrics:1. Customer Satisfaction (CSAT)2. First Call Resolution (FCR)3. Average Handling Time (AHT)4. Call Quality ScoresSalary and Benefits:- Competitive hourly rate- Benefits package (health, dental, vision)- Opportunities for career growth and advancementJob Type: Full-timeWork Location: In person

Customer Service Representative - Inbound Taxi Operator

FulfillKaro

Job Opportunity: Customer Service Representative Company: FulfillKaro &ndash; Your Trusted Partner in eCommerce Logistics Location: In Person Job Type: Full Time Date Posted: 17/08/2025 Salary: PKR 25000 to 30000 per monthAbout FulfillKaro FulfillKaro is a growing logistics company specializing in warehousing and courier services for eCommerce businesses. We prioritize customer satisfaction through efficient and timely delivery solutions.Key Responsibilities<ul><li>Serve as the first point of contact for customer inquiries and support</li><li>Respond to customer queries via phone WhatsApp or email in a timely and professional manner</li><li>Coordinate with internal teams to resolve customer concerns related to deliveries</li><li>Track and follow up on customer orders to ensure satisfaction</li><li>Maintain records of customer interactions and update internal systems</li><li>Escalate unresolved issues to the relevant departments when necessary</li></ul>Requirements<ul><li>Previous experience in customer service or support roles preferred</li><li>Excellent communication skills in Urdu and English spoken and written</li><li>Ability to manage multiple customer queries and resolve issues efficiently</li><li>Comfortable using Microsoft Office and messaging platforms</li><li>Good problem solving skills and attention to detail</li><li>A friendly and professional attitude</li></ul>What We Offer<ul><li>Competitive monthly salary</li><li>Supportive and team oriented work environment</li><li>Opportunity to grow in a fast paced eCommerce logistics company</li></ul>How to Apply<ul><li>Send your CV to jobs@fulfillkaro.pk</li><li>Or apply via WhatsApp at 03368882734</li><li>Please include your current location in the application</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Cutomer Service Representative

S Ventures

Looking for CSR for our office.Customer service representative must have good communication skillsJob Type: Full-timeWork Location: In person

Customer Sales representative

Creative Networks

About Creative Networks Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.About the Role We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.Since this is a client-facing role, a clear and professional English accent is critical.Important: This role requires excellent spoken English with a clear, neutral, or British accent.Apply here - https://app.willotalent.com/invite/o4Uopu/Only candidates who complete the Willo video interview will be considered.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat with clear, courteous communication</li><li>Manage orders, including placement, tracking, and resolving issues with customers or suppliers</li><li>Monitor e-commerce platforms to ensure smooth day-to-day operations</li><li>Collaborate with fulfillment and operations teams to support timely deliveries</li><li>Maintain high levels of customer satisfaction and professionalism</li></ul>Requirements<ul><li>Based in Rawalpindi or Islamabad (office-based role, not remote)</li><li>2&ndash;3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)</li><li>Fluent spoken English with a neutral or British accent (mandatory)</li><li>Strong written communication skills</li><li>High emotional intelligence and a customer-first approach</li><li>Familiarity with order management systems and customer service tools</li><li>Reliable, punctual, and able to manage multiple tasks effectively</li><li>Female candidates preferred</li></ul>Why Join Us?<ul><li>Competitive salary</li><li>Opportunity to work with an international UK-based company</li><li>Supportive team culture with career growth opportunities</li></ul>How to Apply Only candidates who complete the Willo video interview will be considered.Submit your application here: https://app.willotalent.com/invite/o4Uopu/Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>UK Market : 3 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Customer Support Representative UK Market

Jacked Nutrition

Job PurposeThe CSR is responsible for managing customer interactions in a professional, efficient, and courteous manner. This includes responding to inquiries, resolving issues, processing orders, and providing product or service information. The CSR acts as the primary liaison between the company and its customers to ensure a positive customer experience, high satisfaction, and loyalty.Key Responsibilities1. Customer Interaction &amp; Support<ul><li>Handle inbound calls, emails, live chats, and in-person queries.</li><li>Provide accurate product, service, and policy information.</li><li>Resolve customer complaints, concerns, and inquiries promptly.</li><li>Follow up with customers to ensure complete satisfaction.</li></ul>2. Order Management<ul><li>Process sales orders, returns, and exchanges in the system.</li><li>Coordinate with warehouse, logistics, and sales teams for timely deliveries.</li><li>Monitor order status and proactively update customers.</li></ul>3. Complaint Handling &amp; Resolution<ul><li>Log complaints into the CRM system with complete details.</li><li>Investigate issues and provide solutions within the company&rsquo;s policy.</li><li>Escalate complex or unresolved cases to the supervisor or relevant department.</li></ul>4. Customer Relationship Management<ul><li>Maintain updated customer profiles in the CRM database.</li><li>Track customer interactions for service history and preferences.</li><li>Assist in loyalty programs, special offers, and feedback collection.</li></ul>5. Cross-Department Coordination<ul><li>Work closely with sales, marketing, accounts, and logistics teams.</li><li>Ensure smooth flow of communication for customer-related tasks.</li><li>Participate in cross-functional meetings to address recurring customer issues.</li></ul>6. Performance Tracking &amp; Reporting<ul><li>Achieve individual and team KPIs for response time, resolution rate, and satisfaction score.</li><li>Prepare daily, weekly, and monthly reports on customer service performance.</li><li>Suggest process improvements for enhanced service quality.</li></ul>7. Policy &amp; Procedure Compliance<ul><li>Follow company policies, SOPs, and scripts while handling customers.</li><li>Stay updated with product knowledge, promotions, and policy changes.</li><li>Ensure compliance with legal and ethical customer handling standards.</li></ul>Skills &amp; Competencies Required<ul><li>Excellent verbal and written communication skills (English &amp; Urdu).</li><li>Strong listening and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Customer-oriented mindset with patience and empathy.</li><li>Good computer skills, including MS Office and CRM systems.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree (preferred) or Intermediate with relevant experience.</li><li>Experience: Minimum 3-5 years in customer service, call center, or related roles.</li><li>Knowledge of sales processes and order management systems is a plus.</li></ul>Key Performance Indicators (KPIs)<ul><li>Average Response Time.</li><li>First Contact Resolution Rate.</li><li>Customer Satisfaction Score (CSAT).</li><li>Order Accuracy Rate.</li><li>Complaint Resolution Time.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Oak Street Technologies

We are seeking a Travel Consultant to join our dynamic inbound call center team. The ideal candidate will have excellent English communication skills, a customer-first attitude, and the ability to handle inquiries professionally and efficiently.Key Responsibilities:<ul><li>Answer incoming customer calls and provide accurate, timely information.</li><li>Resolve customer concerns, complaints, and inquiries with professionalism.</li><li>Maintain a high level of customer satisfaction by delivering exceptional service.</li><li>Update customer records and document interactions in the system.</li><li>Adhere to company policies and call handling procedures.</li></ul>Requirements:<ul><li>Fluent in English with excellent verbal and written communication skills.</li><li>Previous experience in customer service (preferred but not required).</li><li>Strong problem-solving skills and ability to handle customer concerns with patience.</li><li>Basic computer proficiency and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and handle multiple inquiries efficiently.</li><li>Willing to work from 4 PM to 1 AM.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Comprehensive training and career growth opportunities.</li><li>Friendly and supportive work environment.</li><li>Health benefits (if applicable).</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Explore 318+ Customer service representative in Islamabad this September. Find roles across top companies and apply now to boost your career.

318 customer service representative jobs IN Islamabad

Customer Service Representative

Customer Service Representative - Inbound Taxi Operator

Cutomer Service Representative

Customer Sales representative

Customer Support Representative UK Market

CSR

CSR