customer support executive Jobs in Islamabad

customer support executive

sales specialist

client service executive Jobs in Islamabad

client service executive

client support executive Jobs in Islamabad

client support executive

csr - customer service representative Jobs in Islamabad

csr - customer service representative

customer service representative

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

P&S Logistics Pty Ltd.

We are seeking a driven, friendly, and outgoing individual to fill the position of Phone Centre Operator based within our Communication Centre in Islamabad, Pakistan.<ul><li>You will be responsible for taking inbound calls for all the customer enquiries and booking services for new and existing customers while building and maintaining strong relationships to ensure customer loyalty.</li><li>The successful applicant will have excellent customer service skills, excellent phone manner, along with the ability to profile customer needs, follow up with both providers and respond to customers with estimated bookings, pick up and delivery times for their vehicles in an efficient manner.</li></ul>Your primary role will consist of:<ul><li>Answering phone calls from customers in relevance to their vehicle bookings in Australia.</li><li>Follow up and informing customers of their estimated pickup and delivery times.</li><li>Assist customers with their general enquire</li><li>Recording and distributing messages.</li><li>Monitoring the emails and responding to them on time.</li></ul>You will also be required to perform:<ul><li>Customers follow-ups.</li><li>Follow-ups with carriers</li><li>Provide assistance and support to other staff members of the Communication Centre as directed by your manager.</li></ul>To be successful in this role you will have:<ul><li>A bubbly, friendly, outgoing, and professional personality.</li><li>Preferably the first language is English</li><li>Excellent communication skills &ndash; specifically inbound call.</li><li>Excellent organisational skills.</li><li>A strong customer focuses.</li><li>An ability to work in a close-knit team environment.</li><li>Ability to work in a fast-paced, pressured environment while remaining upbeat and positive.</li><li>Strong computer and administrative skills.</li><li>Ability to effectively handle customer queries and concerns in a positive manner.</li></ul>P&amp;S Logistics is your leading provider of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers.<ul><li>Our buying power and industry knowledge not only makes us one of the most competitive in the market.</li><li>With over 10 years of experience, we understand the importance of quality service.</li><li>Join our amazing team of individuals who love putting people first and enjoy assisting customers with their inquires in a fast-paced environment.</li></ul>Job Types: Full-time, ContractPay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative - Early Morning Shift

Chisty Law Chambers

Job SummaryWe are seeking a professional, courteous, and organised Front Desk Officer to serve as the first point of contact for visitors, clients, and staff. The ideal candidate will manage front desk operations efficiently, provide excellent customer service, and support daily administrative activities to ensure the smooth functioning of the office.Key Responsibilities<ul><li>Welcome visitors, clients, and guests in a friendly and professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Maintain the reception area.</li><li>Receive, sort, and distribute mail, packages, and courier deliveries.</li><li>Schedule appointments and manage meeting bookings.</li><li>Provide accurate information to visitors and respond to general enquiries.</li><li>Maintain visitor logs.</li><li>Perform general administrative tasks, including filing, photocopying, scanning, and data entry.</li><li>Coordinate with internal departments to facilitate communication and visitor assistance.</li><li>Handle incoming and outgoing correspondence.</li><li>Support office management with additional administrative duties as assigned.</li></ul>Qualifications<ul><li>Bachelor's degree or equivalent qualification preferred.</li><li>Proven experience as a front desk officer, receptionist, or in a similar customer service role.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Good organisational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Basic knowledge of office equipment such as printers, scanners, and telephone systems.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>&middot; Strong organisational and time management abilities.</li><li>&middot; Customer-focused approach.</li><li>&middot; Problem-solving and decision-making skills.</li><li>&middot; Attention to detail and accuracy.</li><li>&middot; Ability to work independently and as part of a team.</li><li>&middot; Professional etiquette and telephone manners.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Front Desk Officer

Apex Nationwide Ltd

Apex Nationwide Ltd is looking for confident, motivated, and target-driven Sales Executives to join our expanding team. If you enjoy speaking with people, building relationships, and helping customers benefit from government-funded energy efficiency improvements, this is an excellent opportunity to grow your careerJob Responsibilities:<ul><li>Contact prospective customers by calls.</li><li>Explain the ECO4 Scheme and its benefits in a clear and professional manner.</li><li>Assess customer eligibility by asking qualifying questions.</li><li>Educate customers about the energy-saving measures available under the scheme.</li><li>Book appointments for free property surveys.</li><li>Maintain accurate customer records in the CRM system.</li><li>Follow up with customers and manage your sales pipeline.</li><li>Achieve daily, weekly, and monthly performance targets..</li></ul>Requirements:<ul><li>Excellent spoken English with a clear and confident UK-friendly accent.</li><li>Strong communication and persuasion skills.</li><li>Comfortable making a high volume of outbound calls.</li><li>Basic computer skills.</li><li>Previous experience in lead generation, telemarketing, or customer service is an advantage but not essential.</li></ul>What We Offer:<ul><li>Competitive salary.</li><li>Attractive performance-based incentives.</li><li>Career growth opportunities.</li><li>Friendly and supportive work environment.</li></ul>Pay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Sales Executive

Vision Tact

About UsVision Tact is an AI-powered technology company delivering innovative software solutions, automation systems, artificial intelligence products, SaaS platforms, and custom software development services for businesses worldwide. We help organizations transform operations through AI, data analytics, workflow automation, enterprise software, and digital transformation solutions. As our company continues to grow, we're building a world-class sales organization capable of expanding our global client portfolio.Responsibilities<ul><li>Respond to customer inquiries via email, phone, or chat promptly and professionally.</li><li>Document and update customer records based on interactions accurately.</li><li>Resolve customer complaints in a timely manner and escalate complex issues to senior staff when necessary.</li><li>Collaborate with team members to improve customer support processes and contribute to team meetings.</li><li>Provide detailed product and service information to customers to assist them in making informed decisions.</li><li>Maintain a positive and professional attitude towards customers to enhance customer satisfaction.</li><li>Assist in the development and implementation of customer feedback mechanisms.</li><li>Work closely with the sales and product teams to ensure customer needs are met effectively.</li></ul>RequirementsMust Have<ul><li>Bachelor's degree in Business Administration, Commerce, Marketing, Computer Science, Information Technology, Communications, English, or a related field</li><li>years of experience in customer support or related field</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work onsite at our Gulberg Greens Islamabad office</li></ul>Technical Skills<ul><li>Customer Service &mdash; foundational understanding through direct customer interaction</li><li>CRM Systems &mdash; basic proficiency in utilizing platforms like Microsoft Dynamics or Salesforce to manage customer relationships</li><li>Microsoft Office Suite &mdash; ability to use Word, Excel, and Outlook efficiently for documentation and communication</li></ul>Soft Skills<ul><li>Empathy &mdash; ability to understand and share the feelings of customers</li><li>Patience &mdash; maintain composure when handling challenging customer interactions</li><li>Attention to Detail &mdash; ensure accuracy in documenting customer interactions</li></ul>Join Our TeamJoin Vision Tact and be part of a team that values innovation and customer satisfaction. We encourage you to apply and bring your passion for delivering outstanding customer service to our dynamic company.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Supoort Executive

NESL-IT (SMC PVT) LTD

Location: On-site, Islamabad Shift Timing: 08:00 AM &ndash; 5:00 PM (overlapping hours as required) Employment Type: Full-timeCompany Overview: We are a growing professional workspace offering co-working and office facilities to individuals and businesses. We focus on client experience, smooth operations, and professional service delivery.About the Role We are looking for a confident and well-spoken Female Receptionist to manage front desk operations, handle walk-in queries, coordinate facility visits, and support co-working space sales.Key Responsibilities<ul><li>Handle incoming queries and walk-in clients professionally</li><li>Manage facility visits and client coordination</li><li>Assist in closing co-working space deals</li><li>Manage front desk and floor activities</li><li>Coordinate with internal teams for smooth operations</li><li>Maintain visitor and deal records</li></ul>Requirements<ul><li>Strong communication and interpersonal skills</li><li>Presentable personality with professional attitude</li><li>Confidence in dealing with clients and negotiations</li><li>Ability to manage multiple tasks efficiently</li><li>Prior front desk or customer-facing experience (preferred)</li></ul>Compensation<ul><li>Fixed Salary (budget open for proposal)</li><li>Commission on every successful deal closed</li></ul>What You&rsquo;ll Get<ul><li>Commission-based earning opportunity</li><li>Client interaction &amp; sales exposure</li><li>Professional work environment</li><li>Growth opportunities</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working an on-site role in I-10/3, Islamabad?</li><li>Are you available to work the shift timing from 3:00 PM to 11:00 PM?</li><li>When can you join if selected?</li></ul>Work Location: In person

Female Receptionist / Front Desk Executive

CRESCENT BUILDERS

Client Relation Officer (US Campaign)Location: Park View City, Islamabad Job Type: On-Site &amp; Hybrid (Hybrid positions are available exclusively for female candidates)Working Hours: 7:00 PM &ndash; 3:00 AM (Pakistan Standard Time)Compensation &amp; Benefits<ul><li>Base Salary: PKR 65,000 &ndash; 75,000 per month</li><li>Attractive Commission Structure</li><li>Performance-Based Bonuses</li><li>Career Growth Opportunities</li><li>Professional and Supportive Work Environment</li><li>Transportation services are available for employees; however, employees are responsible for their own transportation costs.</li></ul>About the RoleWe are seeking motivated and confident Client Relation Officers to join our growing team serving a US-based company. The ideal candidate will be responsible for engaging potential clients, generating interest in our services, and scheduling appointments.Key Responsibilities<ul><li>Conduct outbound calls to prospective customers in the US.</li><li>Introduce company services and build rapport with potential clients.</li><li>Qualify leads and identify customer needs.</li><li>Schedule appointments for the sales team.</li><li>Maintain accurate records of interactions and appointments.</li><li>Meet daily and monthly performance targets.</li><li>Follow communication scripts and company guidelines.</li></ul>Requirements<ul><li>Excellent English communication and interpersonal skills.</li><li>Previous experience in appointment setting, telemarketing, customer service, or sales is preferred.</li><li>Strong persuasion and negotiation abilities.</li><li>Ability to work night shifts (7:00 PM &ndash; 3:00 AM).</li><li>Basic computer proficiency; familiarity with CRM systems is a plus.</li><li>Self-motivated, goal-oriented, and professional attitude.</li><li>Fresh graduates are encouraged to apply.</li></ul>Work Arrangement<ul><li>On-site positions are available for all qualified candidates.</li><li>Hybrid positions are available exclusively for female candidates.</li></ul>If you are ambitious, energetic, and looking for an opportunity to earn a competitive salary along with uncapped commissions and bonuses, we encourage you to apply today.Pay: From Rs65,000.00 per hourWork Location: In person

Client Relation Officer (US Campaign)

Explore 60+ Customer service representative in Islamabad this August. Find roles across top companies and apply now to boost your career.