customer support representative

customer sales representative Jobs in Islamabad

customer sales representative

call center representative Jobs in Islamabad

call center representative

csr (customer service representative) Jobs in Islamabad

csr (customer service representative)

customer care executive (premium category) Jobs in Islamabad

customer service representative

Extreme REI (Pvt.) Ltd.

Customer Service Representative (Night Shift)Office located in Pakistan Town Phase-1 IslamabadCompany DescriptionWe are an IT services and private limited company. Office timings are from 07:00 PM till 04:00 AM. Saturday and Sunday are off.<ul><li>Competitive salary</li><li>Free tea</li><li>Monthly bonus</li><li>Health insurance</li><li>Accommodation (male)</li><li>Free 1 time meal</li></ul>Role Description<ul><li>Full time</li><li>Office based</li><li>Night shift</li></ul>Requirements:<ul><li>Excellent English Communication Skills, good US accent.</li><li>Have speed and accuracy in handling computer.</li><li>Applicants with a positive attitude, good listening and negotiation skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Walee Technologies

Location: Islamabad (On-site) I-9 Islamabad Hakeem Easy Finance is looking for a Jr. Recovery Officer to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:1. Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.2. Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.3. Guide users through the mobile application and educate them on how to use the platform effectively.4. Provide accurate, valid, and complete information by using the right methods and tools.5. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.6. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.7. Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.8. Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.9. Adhere to data protection and confidentiality guidelines when handling customer information.Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.</li><li>Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Salary &amp; Benefits: PKR 40,000/month ONLYJob Type: Full-time (9AM to 6PM or 10AM to 7PM), Ramzan timings: 9AM to 4PMWork Location: In personPay: Rs40,000.00 per monthWork Location: In person

Andromeda Links

Customer Sales Representative (Bhara Kahu, Islamabad Night-Shift)Date posted: February 2, 2026Pay: 40,000.00 (PKR) - 60,000.00 (PKR) per monthJob description:Company DescriptionWe are thrilled to officially announce the launch of Whales, a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad.At Whales, we don&rsquo;t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace&mdash;we are a &quot;Pod&quot; of high-achievers, thinkers, and hunters.Role DescriptionThis is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Koh Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.Qualifications<ul><li>Proven sales skills, ability to present solutions, and meet or exceed sales targets</li><li>Strong verbal communication, negotiation, and relationship-building skills</li><li>Ability to conduct research, identify leads, and manage pipelines efficiently</li><li>Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment</li><li>Basic technical proficiency with digital tools and platforms</li><li>Previous experience in sales or customer service is a plus</li></ul>What&rsquo;s In It For You?<ul><li>Earnings: Enjoy the security of a guaranteed basic salary plus &quot;high-tide&quot; uncapped commissions that reward your drive to succeed.</li><li>Relocation Support: Free company-provided accommodation for candidates joining us from outside the city.</li><li>Career Trajectory: At Whales, you aren't just a number&mdash;you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.</li><li>Time Off: A comprehensive leave package including paid annual vacations, personal &quot;life-happens&quot; days, and medical leave to keep you at your best.</li><li>Performance Culture: &quot;First Out&quot; Fridays for top performers and &quot;Whale of the Week&quot; recognition to celebrate your wins.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

See Sight Tours

Customer Service &amp; Sales RepresentativeLocation: Islamabad, onsiteCompany: See Sight ToursJob Type: Full-Time ( F-10/4 Islamabad,Onsite - EST Timings )See Sight Tours is a locally rooted tour company that delivers exceptional, small-group travel experiences across North America. We are committed to creating unforgettable memories for our guests through thoughtfully curated tours and friendly, personalized service.Our mission is to make travel seamless, enjoyable, and enriching &mdash; from the moment a guest books with us to the final farewell. Whether it&rsquo;s confirming key trip details or gathering valuable feedback after a tour, we believe every interaction is a chance to elevate the guest experience.We are currently seeking a Customer Service Representative to join our Islamabad-based team. This role is ideal for someone who thrives in a dynamic, guest-focused environment and is passionate about both service and sales. From booking confirmation to post-tour follow-ups, you&rsquo;ll play a vital role in ensuring each guest&rsquo;s journey is smooth, memorable, and full of delight.Job Overview:We are seeking a highly motivated and customer-oriented individual to handle incoming bookings across all platforms and proactively reach out to customers to confirm order details, gather missing information, and enhance their experience through upselling opportunities.This role also includes responsibility for post-tour follow-ups, conducting brief surveys with guests to collect valuable insights that will help us continuously improve our services.The ideal candidate will have previous call center experience, preferably supporting North American customers, and a strong background in sales. They should be comfortable handling multiple tasks simultaneously, working in a fast-paced environment, and maintaining a high level of professionalism and enthusiasm when engaging with customers.Key Responsibilities:<ul><li>Real-Time Booking Monitoring: Monitor new bookings as they come in and follow up promptly to collect any missing details required for assigning a tour guide (email, phone number, or pickup location).</li><li>Order Confirmation &amp; Follow-up: Contact customers after they place an order to confirm booking details and avoid last-minute issues.</li><li>Customer Information Management: Ensure all essential fields are completed in the booking system for seamless operations.</li><li>Customer Engagement: Engage with customers professionally, answer questions, and provide guidance to enrich their travel experience.</li><li>Upselling &amp; Revenue Growth:</li><li>Offer the last remaining seats on a tour to convert it into a private experience.</li><li>Recommend add-on tours or services that complement existing bookings.</li><li>Suggest premium upgrades such as private transfers or customized excursions.</li><li>Post-Tour Follow-ups: Call guests after their tour using a prepared script to conduct a brief feedback survey. These calls will be recorded and used for market research and service improvement.</li><li>Customer Insight Collection: Use post-tour calls to gather actionable feedback aimed at improving the guest experience and overall tour quality.</li><li>Issue Resolution: Address booking-related concerns and escalate complex issues when necessary.</li><li>CRM &amp; Data Entry: Maintain accurate records of all customer interactions and booking updates.</li><li>Team Collaboration: Work closely with internal departments to streamline processes and improve customer service workflows.</li><li>Performance Metrics: Meet or exceed targets for customer satisfaction, booking accuracy, upselling, and post-tour engagement quality.</li></ul>Qualifications &amp; Requirements:<ul><li>3&ndash;4 years of experience in a call center or customer service role, preferably dealing with North American clientele in a sales-oriented environment.</li><li>Proven upselling skills with a track record of meeting revenue goals.</li><li>Fluent in spoken and written English with excellent communication and rapport-building abilities.</li><li>Strong organizational skills with attention to detail and the ability to problem-solve quickly.</li><li>Able to manage multiple priorities efficiently in a fast-paced setting.</li><li>Proficient in CRM systems and booking platforms.</li><li>Reliable internet connection, quality headset, and quiet work environment for communication.</li></ul>Passion for travel and a customer-first mindset that aligns with See Sight Tours&rsquo; commitment to excellence.Job Type: Full-timeWork Location: In person

Customer Services Representative ( Inbound - Outbound Calls )

IT Solutions Hub 2010.PVT .LTD

Job Title: Customer Sales RepresentativeLocation: B-17, Islamabad, PakistanJob Type: Full-Time | OnsiteJob DescriptionWe are looking for a confident and results-driven Customer Sales Representative to join our team. The ideal candidate will be responsible for cold calling potential customers, generating leads, and promoting company services. The candidate must have excellent English communication skills and prior experience in sales or customer handling.Key Responsibilities<ul><li>Conduct cold calls to potential clients to introduce company products or services.</li><li>Identify sales opportunities and generate qualified leads.</li><li>Communicate with customers in a professional and persuasive manner.</li><li>Maintain records of calls and customer interactions.</li><li>Achieve assigned sales targets and performance goals.</li><li>Follow up with potential clients to convert leads into customers.</li></ul>Requirements<ul><li>Minimum 2 years of experience in sales, telemarketing, or customer service.</li><li>Excellent spoken English with strong communication skills.</li><li>Confidence in handling cold calling and client conversations.</li><li>Strong persuasion and negotiation abilities.</li><li>Ability to work in a target-driven environment.</li><li>Candidate must be from nearby areas (Wah Cantt, Taxila, or B-17).</li></ul>Work Location: B-17, Islamabad (Onsite)Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Sales Representative

Call Center BPO (Malaysia)

URGENT HIRING CSRLocation: Bahria Town Phase 3 (Onsite)Company: CALLSTONES LLPPosition: Customer Service Representative (CSR)We are actively hiring experienced CSRs for our Home Security campaign. If you have strong communication skills and a US accent, we want to hear from you!RequirementsMinimum 2 years of CSR experienceGood American English accentExcellent communication skillsMust be punctual, reliable, and performance-drivenExperience in Home Security campaign (preferred)Freshers may apply, but preference will be given to experienced candidatesShift Timing7:00 PM &ndash; 4:00 AM (Night Shift)Salary &amp; BenefitsBasic Salary: PKR 50,000 &ndash; 70,000Bonus Structure:PKR 500 per lead (up to 5 leads)From the 6th lead onward: PKR 1,500 per leadEarning Potential: Up to PKR 300,000/monthSalary starts after the first lead is generatedWork TypeOnsite position onlyImmediate joining preferredShare your CV at:WhatsApp: +92 330 9249163 Email: info@callstones.comJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

99 Technologies

Job DescriptionJob Title: Customer Support Representative (Technical) Company: 99 Technologies Pvt. Ltd. Location: Bahria Town, Islamabad (Near GT Road)Job Description: 99 Technologies is hiring a Customer Support Representative (Technical) to manage customer queries and provide after-sales support for our computer sales business. The role requires solid knowledge of computer hardware and IT products, with the ability to assist customers with troubleshooting, warranty claims, and after-sales services. We are seeking someone who is customer focused, tech savvy, and efficient in multitasking.Key Responsibilities:<ul><li>Provide after-sales support for computer systems, components, and accessories.</li><li>Address customer inquiries via phone, email, and chat in a professional manner.</li><li>Troubleshoot hardware and software issues and guide customers toward solutions.</li><li>Coordinate warranty, service, and repair cases as required.</li><li>Share product knowledge and assist customers in choosing suitable solutions.</li><li>Maintain accurate customer records, service logs, and issue tracking.</li><li>Ensure high levels of customer satisfaction by handling complaints empathetically.</li></ul>Essential Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of computer hardware including laptops, desktops, components, and peripherals.</li><li>Strong problem solving ability for both technical and customer related issues.</li><li>Familiarity with CRM systems and service management tools.</li><li>Ability to adapt quickly and handle multiple cases efficiently.</li><li>Strong time management and attention to detail.</li></ul>Experience:<ul><li>Minimum 2 years of experience in Customer or Technical Support preferably in the IT or computer hardware industry.</li></ul>Job Details:<ul><li>Job Type: Full time</li><li>Shift Timing: Night shift (US Time Zone / CST)</li><li>Work Location: On site, Bahria Town Islamabad</li></ul>Work Location: In person

Customer Support Representative (Technical)

Explore 236+ Customer service representative in Islamabad this March. Find roles across top companies and apply now to boost your career.

236 customer service representative jobs In Islamabad

Customer Service Representative

Customer Service Representative

CSR (Customer Service Representative)

Customer Services Representative ( Inbound - Outbound Calls )

Customer Sales Representative

CSR

Customer Support Representative (Technical)