sales development representative Jobs in Islamabad

sales development representative

client success executive Jobs in Islamabad

client success executive

customer support executive Jobs in Islamabad

customer support executive

telesales executive

client operations executive Jobs in Islamabad

client operations executive

customer service representative

Focus

Job Description:We are seeking a dedicated and proactive Customer Service Representative to join our growing team. As a key representative of our company, you will be responsible for building strong customer relationships, addressing their needs with professionalism, and ensuring an outstanding service experience from start to finish. Your role will be integral to maintaining our brand reputation and driving customer loyalty.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat, providing accurate information on products, services, and company policies.</li><li>Efficiently process customer orders, exchanges, and returns, managing transactions with a high degree of accuracy.</li><li>Diagnose customer concerns, identify root causes, and implement effective solutions to ensure complete resolution and satisfaction.</li><li>Proactively follow up on customer interactions to confirm issue resolution and nurture long-term relationships.</li><li>Maintain meticulous and up-to-date customer records and case documentation in our CRM system.</li><li>Collaborate with internal teams, including logistics and sales, to coordinate order fulfillment and resolve cross-functional issues.</li><li>Prepare and analyze basic service reports on customer feedback and common pain points to contribute to continuous improvement initiatives.</li><li>Stay current with product updates, promotional campaigns, and industry trends to provide knowledgeable support.</li></ul>Qualifications and Experience:<ul><li>A minimum of a Bachelor&rsquo;s degree in Business Administration, Communications, or a related field is required.</li><li>At least 1 year of professional experience in a customer-facing support role.</li><li>Prior experience working with UK-based clientele or firms is strongly preferred.</li><li>Background in the Homeware, Retail, or a similar consumer goods industry is a distinct advantage.</li><li>Exceptional verbal and written communication skills, with a keen attention to detail and a clear, courteous tone.</li><li>A genuine customer-first mentality, with a proven ability to handle complaints diplomatically and turn challenging situations into positive outcomes.</li><li>Demonstrated adaptability and the ability to manage multiple priorities effectively in a fast-paced environment.</li><li>Strong collaborative skills and a team-oriented approach to achieving shared goals.</li><li>Proficiency with key business software, including the G Suite (Gmail, Docs, Sheets), Microsoft Excel, and experience using ticketing or CRM platforms.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative

Alpha Xerotech (Pvt) Ltd

We are looking for a Customer Service Representative (CSR) (Female preferred) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person and work from homeJob Type: Full-timeWork Location: In person

Think Higher Consultants

Job description:The CS &amp; Admin Executive is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:<ul><li>Greet clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate information about visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments</li><li>Follow up with clients regarding documentation, payments, and application status</li><li>Handle client concerns or complaints in a polite and professional manner</li><li>Maintain confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Assist consultants with case-related administrative tasks</li><li>Prepare basic reports, data entries, and correspondence</li><li>Manage office supplies and support daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Well-disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer skills</li><li>Ability to multitask and work under pressure</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

HostNext Private Limited

Hostnext Technologies is hiring enthusiastic and customer-focused Customer Service Representatives (CSRs) to join our expanding support team. The ideal candidate will be responsible for handling customer interactions professionally, resolving inquiries efficiently, and ensuring a high level of customer satisfaction through effective communication.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally.Respond to customer inquiries, complaints, and service requests in a timely manner.Provide accurate information about company products and services.Maintain detailed records of customer interactions in CRM systems.Follow company policies, procedures, and quality standards.Ensure customer satisfaction and build long-term customer relationships.Required Skills &amp; Qualifications1&ndash;2 years of experience in a Customer Service or Call Center role.Excellent verbal and written communication skills.Strong English language skills &mdash; must be able to communicate clearly with clients over phone and chat.Good communication skills overall, as the role involves regular interaction with customers.Strong problem-solving and customer-handling abilities.Basic knowledge of CRM systems and call-handling processes (CRM knowledge is a plus).Ability to work in a fast-paced, customer-focused environment.Graduate or higher educationWhy Join Hostnext Technologies?Competitive salary packageProfessional and growth-oriented work environmentCareer development and training opportunitiesSupportive management and collaborative team cultureJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Global Touch

Job Title: Customer Service Representative / Sales Agent &ndash; Female OnlyJob Type: Full-Time (Night Shift) Location: Blue Area, Islamabad Working Hours: 5:00 PM to 2:00 AMJob Description: We are looking for a motivated and customer-oriented Female Customer Service Representative / Sales Agent to join our team for a full-time night shift position at our Blue Area, Islamabad office. The ideal candidate will have prior experience in customer handling and sales, with the ability to convert inquiries into successful sales while maintaining high customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist customers with product/service information and close sales</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve customer complaints and ensure customer satisfaction</li><li>Maintain accurate records of customer interactions and sales</li><li>Achieve assigned sales and service targets</li><li>Coordinate with internal teams when required</li></ul>Requirements:<ul><li>Female candidates only</li><li>1 to 2 years of experience in Customer Service and/or Sales is mandatory</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication and persuasion skills in English and Urdu</li><li>Good interpersonal and problem-solving abilities</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Willingness to work full-time night shift (5:00 PM &ndash; 2:00 AM)</li></ul>Salary:<ul><li>PKR 30,000 to 45,000 per month (based on experience)</li></ul>Benefits:<ul><li>Performance-based incentives / commissions</li><li>Professional and supportive work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Female Call Center agent required

BI COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job Title: Sales Specialist (CSR) Female Required Job Type: Full-time Rotational Shift Urgent HiringJob Description:We are looking for a motivated Sales Specialist / CSR Female with proven experience and excellent communication skills to handle customer inquiries and drive sales effectively.Key Responsibilities:<ul><li>Handle customer calls, chats, and inquiries professionally</li><li>Convert leads into sales and achieve assigned targets</li><li>Provide accurate product/service information</li><li>Maintain CRM records and follow up with potential customers</li><li>Ensure high customer satisfaction and service quality</li><li>Work closely with the sales and support teams</li></ul>Requirements:<ul><li>Previous experience in Sales or Customer Service</li><li>Strong communication skills English</li><li>Sales-driven mindset with negotiation skills</li><li>Ability to work in a fast-paced environment</li><li>Target-oriented and punctual</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Growth and learning opportunities</li><li>Professional working environment</li></ul>Preference will be given to candidates residing near Gulberg Greens.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Specialist (CSR)

Oak Street Technologies

We are seeking a Travel Consultant to join our dynamic inbound call center team. The ideal candidate will have excellent English communication skills, a customer-first attitude, and the ability to handle inquiries professionally and efficiently.Key Responsibilities:<ul><li>Answer incoming customer calls and provide accurate, timely information.</li><li>Resolve customer concerns, complaints, and inquiries with professionalism.</li><li>Maintain a high level of customer satisfaction by delivering exceptional service.</li><li>Update customer records and document interactions in the system.</li><li>Adhere to company policies and call handling procedures.</li></ul>Requirements:<ul><li>Fluent in English with excellent verbal and written communication skills.</li><li>Previous experience in customer service (preferred but not required).</li><li>Strong problem-solving skills and ability to handle customer concerns with patience.</li><li>Basic computer proficiency and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and handle multiple inquiries efficiently.</li><li>Willing to work from 2 PM to 11 PM.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Comprehensive training and career growth opportunities.</li><li>Friendly and supportive work environment.</li><li>Health benefits (if applicable).</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Mode of transport to Office (Blue Area)</li><li>Are you comfortable working from 3 PM to 12 AM?</li><li>Are you comfortable working 6 days a week?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Travel Consultant

Explore 335+ Customer service representative in Islamabad this January. Find roles across top companies and apply now to boost your career.

335 customer service representative jobs IN Islamabad

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Female Call Center agent required

Sales Specialist (CSR)

Travel Consultant