customer service representative Jobs in Karachi

customer service representative

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customer service executive Jobs in Karachi

customer service executive

technical support engineer Jobs in Karachi

technical support engineer

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support representative

Zue Pvt Ltd

Job Title: Customer Support Representative Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected, can you join us immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Support Representative

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

RED CORAL SERVICES

Job Overview:We are seeking a skilled Customer Support Executive to join our e-commerce team. The ideal candidate will be responsible for handling customer interactions, resolving concerns related to orders, returns, and refunds, and ensuring a smooth and satisfactory customer experience. The role also includes making outbound calls when needed.Key Responsibilities:<ul><li>Respond to customer inquiries through phone, email, and live chat</li><li>Address issues related to returns, exchanges, and refunds in a professional manner</li><li>Make outbound calls for customer support and lead follow-ups when necessary</li><li>Ensure prompt and accurate resolution of customer concerns</li><li>Keep detailed logs of customer interactions and follow-up actions</li><li>Collaborate with internal teams to resolve escalated cases</li></ul>Requirements:<ul><li>Strong command of English, both verbal and written</li><li>2&ndash;3 years of experience in a customer support or call center role</li><li>Prior experience in cold calling or sales support is a plus</li><li>Familiarity with e-commerce workflows is preferred</li><li>Must be comfortable working night shifts and in US time zones</li><li>Excellent communication, listening, and problem-solving skills</li></ul>Location: Karachi Job Type: Full-Time Working Days: Monday to Friday Shift Timings: 6:00 PM &ndash; 3:00 AM (Night Shift)Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

DK Digital Solutions

Timing: 6:00 PM to 3:00 AM (Night Shift)Starting Salary: 50,000 PKR per month We prefer foreign/expat candidates or those with international exposure.Job DescriptionWe are looking for a Customer Support Executive with fluent spoken and written English to handle international clients. The ideal candidate must be confident, professional, and capable of delivering excellent customer service.Key Responsibilities<ul><li>Handle customer queries via calls, emails, and live chat</li><li>Provide accurate and timely information to customers</li><li>Resolve customer issues professionally</li><li>Maintain customer records and update system data</li><li>Coordinate with internal teams when needed</li><li>Ensure high-quality service and customer satisfaction</li></ul>Requirements<ul><li>Fluent spoken and written English (must)</li><li>Strong communication and interpersonal skills</li><li>Ability to work the night shift (6 PM &ndash; 3 AM)</li><li>Customer service experience (international preferred)</li><li>Professional attitude and problem-solving skills</li><li>Expat or foreign nationality preferred (not mandatory)</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional and friendly work environment</li><li>Growth and learning opportunities</li></ul>Job Type: Full-timeWork Location: In person

Fame Wheels

Fame Wheels is Pakistan&rsquo;s fastest-growing automotive digital platform, bringing innovation to car buying, selling, bidding, and automotive content creation. We are expanding our creative team and looking for a skilled female customer support representative who can produce high-quality, engaging automotive and lifestyle contentJob description: We are hiring a female customer support representative with proven experience in chat and call support to join our team. If you're professional, empathetic, and customer-focused, we&rsquo;d love to meet you!Key Responsibilities:<ul><li>Handle customer inquiries via live chat and phone calls</li><li>Provide accurate, valid, and complete information to customers</li><li>Resolve issues efficiently and professionally</li><li>Document customer interactions and escalate when necessary</li><li>Work closely with internal teams to ensure a seamless customer experience</li></ul>Requirements:<ul><li>Minimum 1 year of experience in chat and call-based customer support</li><li>Excellent written and verbal communication skills</li><li>Ability to multitask and work under pressure</li><li>Familiarity with CRM systems and customer support tools</li><li>Female candidates only (team requirement)</li></ul>Address: Clifton Block 5 Near Boat BasinJob Type: Full-timeWork Location: In person

Customer Support Representative (Female)

Sarim Mumtaz

Job Title: Customer Service Representative (Female)Company: Country Club Travel &amp; Tours (Pvt) Ltd.Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, KarachiJob Description: We are seeking a female Customer Service Representative with strong communication skills to join our team. The role involves handling customer inquiries, providing information, and ensuring an excellent client experience.Key Responsibilities:Respond to customer queries via phone, WhatsApp, and in-person.Provide accurate information regarding travel services, bookings, and policies.Handle complaints with professionalism and empathy.Assist in maintaining client records and documentation.Support the team in ensuring smooth customer service operations.Requirements:Qualification: Minimum B.Com or BBA (mandatory).Female candidates only.Strong communication and interpersonal skills.Fluency in English &amp; Urdu (spoken and written).Basic computer knowledge (MS Office, emails, WhatsApp).Prior customer service experience will be an advantage.Benefits:Competitive salary package.Professional work environment.Career growth opportunities in the travel and tourism sector.Office Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

STGlobal

STG is now looking for Experienced customer support reps!60,000 - 90,000 Basic Salary fixed (CSR - International)*every 3 months growth &amp; increment*friendly environmentRequirements:-Must be fluent in english with American or neutral accent,Must have experience working before on international project or inbound,Must have proper excel skills, making ledgers, adding entries, making warm calls to existing clients,International call center experience would be more preferable*Shift timings:8pm to 4am9pm to 6am8pm to 2am (part time)7 days training will be providedJob Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>How do you rate your English on a scale of 1 -1 0?</li><li>do you have international call center experience? if yes please give some brief regarding duration, campaign, experience.</li><li>which shift timings are suitable for you? (timings mentioned on job post)</li><li>do you have proper excel skills, making ledger, data entry</li></ul>Work Location: In person

Customer support representative (Senior)

Explore 1500+ Customer support representative in Karachi this December. Find roles across top companies and apply now to boost your career.

1500 customer support representative jobs IN Karachi

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative (Female)

Customer Support Representative (Female)

Customer support representative (Senior)