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customer support representative

Designs Tech

*Customer Support Representative Wanted!*Location: Gulistan e jauhar block 8Timing: 9pm to 5amPick and drop for femalesJoin our team as a Customer Support Representative and help us deliver exceptional service to our customers! You'll respond to customer inquiries, resolve issues, and ensure customer satisfaction.*Responsibilities:*- Respond to customer inquiries via phone, email, or chat- Resolve customer complaints and issues in a timely manner- Provide accurate product/service information- Document customer interactions and feedback*Requirements:*- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong problem-solving skills- Customer support experience (an advantage)*What We Offer:*- Competitive salary and benefits package- Opportunities for professional growth and development- Collaborative and dynamic work environment*Apply Now!*Job Types: Full-time, FresherPay: Rs25,000.00 - Rs75,000.00 per monthWork Location: On the road <div id='job-id'>Job Id: BhBXhRmiSaUaG8ybYm9nYtbWMtnrh0k57NrG4mHzppJ1znEJhm3lV0nSe3/Rt2oooPBR9g9XN5pmMkSP8vkq6Q6Jp7d6tPiQsDfgDiqQnfLeKsgPdeuqIQ3dfXtCW41oqe03vFU=</div>

Customer Support Representative

Premio Travel and Tours

Job Description:We are looking for a friendly and dedicated Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with questions, resolving issues, and providing an excellent service experience.Key Responsibilities:<ul><li>Respond to customer inquiries via email, chat, or phone</li><li>Resolve product or service problems in a timely and professional manner</li><li>Provide accurate information and follow up on customer issues</li><li>Maintain customer records by updating account information</li><li>Escalate complex issues to the appropriate team when necessary</li></ul>Requirements:<ul><li>Excellent communication skills (written and verbal)</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a team</li><li>Previous customer service experience is a plus</li><li>Familiarity with CRM systems is an advantage</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person <div id='job-id'>Job Id: xT2CdYuDKXs/Mi2BGzpqLZkBNspW8ek8kAK17bvzYFjIugrvV/E1iMJ4VI0HXMjL7itWGNXQ6gmAU1npWUDgaFrcNTCkrQUZHINjC0kbSE8QsfOEWUudN9cPFMuETVMb2z8OmUI=</div>

3DM Solutions

Join WinGlass!We are Pakistan&rsquo;s trusted brand for premium uPVC and aluminum doors, windows, and facade solutions.We&rsquo;re hiring to ensure smooth coordination between clients and our sales team. If you're organized, responsive, and client-focused, we&rsquo;d love to hear from you.Role OverviewAs a Customer Support Representative at WinGlass, you will be the key point of contact for clients throughout the sales cycle&mdash;from inquiry to post-installation service. This role requires a highly organized, empathetic, and professional female candidate who can deliver seamless support and build lasting client relationships.Key Responsibilities<ul><li>Client Communication &amp; Inquiry Management</li><li>Handle inbound inquiries via phone and email promptly and courteously</li><li>Answer questions regarding products, glazing options, installations, and quotations</li><li>Order Processing &amp; Internal Coordination</li><li>Log customer requests into CRM systems or internal tracking tools</li><li>Coordinate with sales, design, fabrication, and service teams to ensure smooth flow</li><li>After-Sales Support &amp; Issue Resolution</li><li>Schedule site-inspections and follow-up visits</li><li>Manage warranties, feedback loops, and resolve client concerns swiftly</li><li>Documentation &amp; Record Keeping</li><li>Keep accurate records of interactions, service requests, and client history</li><li>Provide regular reports and escalation logs to supervision</li><li>Customer Satisfaction &amp; Relationship Maintenance</li><li>Build a professional rapport with all clients</li><li>Enhance brand reputation through polite, prompt, and personal service touchpoints</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree preferred in business, communications, or related field</li><li>At least 1 years of customer-facing experience, preferably with a B2B/B2C background</li><li>Excellent oral and written communication in English and Urdu</li><li>Strong interpersonal and negotiation skills; confident on phone and face-to-face</li><li>Familiarity with CRM systems or ticketing tools is advantageous</li><li>Highly organized and detail-oriented, with strong multitasking ability</li><li>Adaptable and team&#8209;oriented personality with willingness to learn</li></ul>Preferred Traits<ul><li>Empathetic listener with strong problem-solving mindset</li><li>Calm and composed in handling client concerns or escalations</li><li>Female candidate preferred to better interface with certain client demographics</li></ul>What WinGlass Offers<ul><li>Competitive salary in the range of PKR&#8239;35,000 &ndash; PKR&#8239;45,000 per month</li><li>Professional and supportive work environment at our office</li><li>Opportunity to grow within a dynamic, expanding company working on modern uPVC and glass solutions</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support: 1 year (Preferred)</li></ul>Work Location: In personApplication Deadline: 27/07/2025 <div id='job-id'>Job Id: 17xfZy6PX6uRv0NXvg6nkZICDn/51zFkhuDm05QCbL4/W/nWxuk8vaaLXZvQpKunsE+ax85e5BfOadNge7jjwe0SYT8YymBekP4o4rld87YhMmmc/2WL2Dt8rChMWDOYCtW4bCW+kJ/AXAwV</div>

Customer Support Representative (Female)

At-Desk PVT LTD

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement<ul><li>International Call Center Background</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Flexible, Adaptable, Creative, Energetic attitude.Monday to Saturday. 1:00pm - 10:00PMLocation : Bahadurabad , KarachiCheck salary package before applying.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person <div id='job-id'>Job Id: g4URr0O3jUmRxHXmcZvFKiG4aj8Sai1jd50vR+XuRVXHiPtfiVprkglujLIsX68OY70MIJA74pyK7v1KRRwbY9vlxmVUau3CwB0mbvfkBFqpBt3ITOSsWboEMig39lgIvklXjkQidd6dfKl3dJE=</div>

Customer Support Representative - UK Based

Telemarketing

Looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Proven customer support experience or experience in a client-facing role</li><li>Excellent communication and interpersonal skills</li><li>Ability to stay calm and empathetic under pressure</li><li>Proficient with computers, CRM systems, and Microsoft Office Suite</li><li>Strong problem-solving and multitasking abilities</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: p55HG1ubKuNGsOq6XwCMKzE2+RbUa8D8Ejj8XnIPRFFy/nmNchXSNpzuRXUCzlBxjeJwB0+UlRhYsQrW0hVWsrbelEp/vyYh4gItA66oZodSMP5/TuAm1l2yxwJOmuAIkpFVR1n1LVcU/Z1swP7fYMsli7w/T15QkAIHzsSgdo/a5Q==</div>

INTERMEDIATE & FRESH GRADUATEs - Customer Support Representative

Looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Excellent communication and interpersonal skills</li><li>Ability to stay calm and empathetic under pressure</li><li>Proficient with computers, CRM systems, and Microsoft Office Suite</li><li>Strong problem-solving and multitasking abilities</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person <div id='job-id'>Job Id: nyrzuBdRxnfTS9GGjBF7epcxd7IjbT5Gr+2gj9HPGeWt4HIv1YQLbvkZtYNoFGTQh8E4E16QQoxwMxJgCfrwbOIAboUbRgLEBJXyIVD/yhsKaZ914K2aFkERT/SHcND4/tSeMYdV9v9szahTIiZitCdduWjWApc+nw8ZieJhL1WCMYKWixc=</div>

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Ochre Clothing

Position: Customer Service Representative (Female Req)Location: DHA, KarachiEmployment Type: Full-timeSalary Package: 35-45k depending on experienceJob Responsibilities:&middot; Respond promptly to customer inquiries and concerns via various communication channels, including calls, email, chat, and social media platforms.&middot; Assist customers with order placement, tracking, returns, exchanges, and general inquiries about our products, services, and policies.&middot; Provide accurate and detailed information about product features, sizing, materials, and care instructions to help customers make informed purchasing decisions.&middot; Troubleshoot and resolve customer issues, ensuring a satisfactory resolution and maintaining customer satisfaction.&middot; Collaborate with other team members and departments to share customer insights, trends, and feedback, contributing to continuous improvement of our products and services.&middot; Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers.&middot; Monitor and track shipments to ensure timely delivery. Provide customers with updates and proactively address any delays or issues.&middot; Handle and resolve customer complaints and issues related to logistics, such as lost or damaged shipments, in a timely and professional manner.&middot; Work closely with the warehouse, shipping, and sales teams to ensure smooth order processing and delivery.Qualifications:&middot; Previous experience in customer service or a related role, preferably in an e-commerce or retail environment.&middot; Excellent verbal and written communication skills in English is a must.&middot; Flexibility to work non-traditional hours, weekends, and holidays, as needed.How to Apply: Please email your resume and a cover letter detailing your relevant experience to cs@wearochre.com with the subject line &quot;Customer Service Representative&rdquo; Send your resume to our WhatsApp number 0336-8079574Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person <div id='job-id'>Job Id: 7taWqClUAzjiKYfvLYnz/IHPpbLPcJQaWtzDxx9j9MtCreappPzGXDlYu91E7asQsv+2MUXHo2uYnbn6/q3vYdgcFpXXtdikxNywlt22mEjFudSQzJjAIZBsR0siwNnAxyu1gGk=</div>

Customer Service Representative

Explore 951+ Customer support representative in Karachi this August. Find roles across top companies and apply now to boost your career.

951 customer support representative jobs IN Karachi

Customer Support Representative

Customer Support Representative

Customer Support Representative (Female)

Customer Support Representative - UK Based

INTERMEDIATE & FRESH GRADUATEs - Customer Support Representative

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Customer Service Representative