call center executives / customer service representatives

account executive

customer support executive Jobs in Karachi

customer support executive

call center agent

call center executives / customer service representatives Jobs in Karachi

call center representative Jobs in Karachi

call center representative

customer support representative

Digiteazy

Company: Digiteazy Job Type: Full-Time (Onsite) Experience Required: 1&ndash;2 Years Shift Timing: 7:00 PM &ndash; 3:00 AM Location: Onsite &ndash; Digiteazy OfficeJob Description:Digiteazy is looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer interactions, supporting lead generation efforts, and handling administrative tasks efficiently. This is an onsite night shift role, ideal for someone who is organized, proactive, and has strong communication skills.Key Responsibilities:<ul><li>Provide prompt and professional chat support to customers</li><li>Assist in lead generation through online platforms and outreach</li><li>Handle day-to-day administrative tasks and reporting</li><li>Maintain accurate customer records and follow-ups</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Respond to customer queries, resolve issues, and ensure satisfaction</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer support or a similar role</li><li>Strong written and verbal communication skills</li><li>Basic understanding of lead generation processes</li><li>Proficiency in MS Office and online tools</li><li>Ability to work in a night shift (7 PM &ndash; 3 AM)</li><li>Must be comfortable working onsite</li></ul>What We Offer:<ul><li>Growth-oriented work environment</li><li>Competitive salary package based on experience</li></ul>Pay: Rs60,000.00 - Rs650,000.00 per hourWork Location: In person

Customer Support Representative (Female)

Logix Solutions

Job Title: Customer/Client Support RepresentativeLocation: Shahrah e Faisal, KarachiAbout the Role: We are looking for an energetic and results-driven Customer/Client Support Representative who is passionate about sales and building strong client relationships. The candidate will play a key role in expanding our client base by promoting our HR services to potential organizations.Key Responsibilities:<ul><li>Conduct cold calls to potential clients and introduce the company&rsquo;s HR services and certification programs.</li><li>Identify and approach potential clients to generate new business opportunities</li><li>Generate organic leads through multiple platforms (LinkedIn, job portals, social media, and online directories)</li><li>Send professional emails and messages to generate new business leads</li><li>Build and maintain strong relationships with prospective and existing clients</li><li>Schedule meetings with potential clients and coordinate follow-ups with leads.</li><li>Maintain accurate records of sales activities, leads, and client interactions.</li><li>Work closely with the management and internal teams to convert leads into long-term clients.</li><li>Consistently work towards achieving business development targets</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA) or a related field.</li><li>Experience Required: Minimum 6 Months</li><li>Excellent verbal and written communication skills</li><li>Confidence in cold calling and client outreach</li><li>Basic understanding of sales processes and lead generation</li><li>Candidates who can join immediately will be preferred.</li></ul>Interested candidates can DM me or share their resumes at hrs@logix-solutions.netJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

NEWYORK CAPITAL FUNDS

Job description:NYCF Staffing Solutions is a licensed and authorized recruitment agency dedicated to connecting talented individuals from Pakistan with global career opportunities. We specialize in helping candidates secure jobs in the USA, Europe, and South Korea through legal and transparent recruitment processes.Our mission is to bridge the gap between skilled professionals and international employers by providing reliable guidance, ethical practices, and end-to-end support. From application to placement, we ensure our clients receive professional assistance at every step of their journey.Location: Office No 202 , Second Floor , Iconic trade Center , Sharfabad - Karachi Working Hours: 11:00 AM &ndash; 09:00 PM Working Days: Monday to SaturdayJob Description: We are looking for a dedicated and energetic Sales Executive ( Female ) who can efficiently handle a high volume of client interactions. The ideal candidate will be responsible for answering client queries, providing accurate information, and maintaining excellent customer relationships through WhatsApp and phone calls.Key Responsibilities:<ul><li>Respond to customer inquiries promptly via WhatsApp and phone calls</li><li>Handle a large number of client queries professionally and efficiently</li><li>Provide detailed product/service information to potential and existing customers</li><li>Maintain clear and effective communication with clients</li><li>Follow up with leads and convert inquiries into sales</li><li>Record and manage customer interactions and feedback</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to manage multiple conversations simultaneously</li><li>Experience in sales or customer service (preferred)</li><li>Familiarity with WhatsApp Business and call handling</li><li>Problem-solving attitude and patience when dealing with clients</li><li>Basic computer skills</li></ul>What We Offer: Competitive salary Attractive commission and performance-based incentives Friendly and professional work environment Growth opportunities within the companyJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative ( Female )

ARPAZ Technology Services

Good in English Communication Skills (Mandatory)We are looking for a sound Customer Support Representative (female).<ul><li>Applicants should resident of: Gulistan-e-Johar.</li><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Kindly apply people live at Gulistan e Johar, Mosamyat, and Safora </li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Industry: US-Based Healthcare (Non-Sales Role)</li></ul>Location: Gulistan-e-Johar Block 12, Near Bin Hashim Timings: Night Shift (Onsite) &ndash; 8:00 PM to 5:00 AMWe are hiring a Customer Support Representative to serve as a front desk officer for patient assistance.Job Responsibilities:<ul><li>Patient Assistance: Handle incoming calls, provide information, and support patients with their queries.</li><li>Scheduling: Book and manage patient appointments with clinics.</li><li>Communication: Serve as a liaison between patients and healthcare providers.</li></ul>Eligibility:<ul><li>Female candidates preferred.</li><li>Applicants should resident of: Gulistan-e-Johar.</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>5000 Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>2 Annual Bonuses</li></ul>You can send your CV tohr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Representative ( Females -Night shift)

SKC JAPAN

SKC Japan is Hiring!Japanese Car Sales Representative (Evening Shift)Location: Gulshan-e-Iqbal, Karachi (On-site)Shift: 4:00 PM &ndash; 1:00 AM (PKT)Market: Japanese Vehicle Sales &ndash; East CaribbeanExperience: 0&ndash;5 YearsSKC Japan is expanding and looking for motivated sales professionals to join our growing international team. If you&rsquo;re confident in handling new clients, closing deals, and building long-term customer relationships, this opportunity is for you.Key Responsibilities:-*Engage with new leads and convert inquiries into successful vehicle sales*Build and maintain strong relationships with international customers*Deliver excellent customer support throughout the sales process*Consistently meet or exceed monthly sales targetsWhat We Offer:-*Competitive base salary plus attractive commission per sale*Free dinner during evening shift*Weekends off (Saturday &amp; Sunday)*Supportive work environment with real career growth opportunities*Exposure to international markets and clientsHow to Apply:-*Email your resume to hr@skcjapan.com*Or contact directly via WhatsApp: +92 339 1887210Join SKC Japan and take your sales career to the international level!Pay: Rs35,000.00 - Rs90,000.00 per hourWork Location: In person

International Japanese Car Sales & Customer Support Representative

Elavatus Health Services UK

<div>
 
 A full-time position to join our team.
 
 
 
 
 
 We are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email.
 
 
 
 
 
 This position does NOT involve sales.
 
 
 
 
 
 As the customers are based in the UK, an excellent level of spoken and written English is required.
 
 
 
 
 
 The job responsibilities will be:
 
 <ul>
 <li>
 Respond to customer inquiries over the phone and via email
 </li>
 <li>
 To input data into Excel and into an online database for processing e-commerce orders
 </li>
 <li>
 Updating customer database
 </li>
 <li>
 Carrying out any other reasonably assigned duties
 </li>
 <li>
 Liaising with internal departments
 </li>
 </ul>
 
 
 
 
 Required skills and experience:
 
 <ul>
 <li>
 Must have excellent spoken and written communication skills in English
 </li>
 <li>
 Must have experience in customer service
 </li>
 <li>
 Must be meticulous and pay attention to detail
 </li>
 </ul>
 
 
 
 
 Relevant experience includes (but is not limited to):
 
 <ul>
 <li>
 Call Centre Operative
 </li>
 <li>
 Customer service advisor
 </li>
 <li>
 Customer service in a clinical setting (hospital, clinic)
 </li>
 <li>
 Worked in a clinical role and wanting to transition to customer service (e.g. Nutritionist/dietitian/various other clinical roles)
 </li>
 </ul>
 
 
 
 
 Office hours: 12:00 pm - 9:00 pm Monday to Friday, plus alternate Saturdays
 
 
 This is an office-based role, and the office is based in Clifton/Karachi.
 
 
 
 
 
 Training will be provided, and the job is available for immediate start.
 
 
 
 
 <ul>
 <li>
 Salary: Competitive and based on experience
 </li>
 </ul>
</div>

Customer Service & Support Representative - CSR

Esire

<div>
 
 Job description:
 
 
 
 To manage multi-domain chat and email support efficiently during the night shift by ensuring prompt response times, maintaining CSAT targets, and delivering a seamless customer experience. The role also focuses on accurate handling of Flexi and return processes, proactively addressing customer feedback to reduce recurring issues, and contributing to continuous process and website improvements.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage live chat support across multiple domains while maintaining an average chat handling time of 5 minutes.
 </li>
 <li>
 Monitor and review chatbot interactions to identify inaccurate or incomplete responses, and create follow-up tickets where necessary.
 </li>
 <li>
 Support the on-shift Customer Support representative during high chat volumes.
 </li>
 <li>
 Handle email support for assigned domains, ensuring responses are accurate, timely, and
 </li>
 <li>
 aligned with CSAT targets.
 </li>
 <li>
 Maintain productivity benchmarks, with an expected average of 80&ndash;100 emails resolved and 20+ live chats handled per shift.
 </li>
 <li>
 Collaborate with the morning team during periods of high email volume, as directed by the Manager.
 </li>
 <li>
 Manage Flexi and return processes for assigned domains, ensuring accuracy, timeliness, and a smooth customer experience.
 </li>
 <li>
 Provide operational support during peak seasons based on domain requirements.
 </li>
 <li>
 Proactively identify recurring customer issues and suggest actionable improvements to
 </li>
 <li>
 processes and website experience.
 
 
 
 </li>
 </ul>
 
 Work Location &amp; Shift Structure:
 
 
 
 Initial 2-month training will be conducted in-house during the day shift. Upon successful completion of the training period, the role will transition to a remote night shift (work from home). Shift timings will remain flexible based on business and domain requirements.
</div>

Night Shift - Chat & Email Support Executive

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