customer support representative

Nedo Pakistan

<p><b>Introduction:</b></p><p>Dhaga Apparels is a contemporary apparel brand focused on delivering stylish, high-quality clothing that blends modern trends with everyday comfort. With attention to detail, premium fabrics, and thoughtful designs, Dhaga Apparels aims to create versatile pieces that elevate everyday wardrobes. Our mission is to provide customers with fashionable, reliable, and accessible clothing while ensuring a seamless and enjoyable shopping experience.</p><p><b>Job Responsibilities:</b></p><ul><li>Respond promptly to customer inquiries through social media, WhatsApp, email, and phone, ensuring a professional and friendly brand experience.</li><li>Assist customers with product information, sizing guidance, order placement, and general queries related to Dhaga Apparel products.</li><li>Handle order tracking, delivery updates, returns, exchanges, and complaint resolution in a timely manner.</li><li>Maintain accurate records of customer interactions, feedback, and complaints in the support system.</li><li>Coordinate with the sales, warehouse, and logistics teams to resolve order or delivery issues.</li><li>Ensure high customer satisfaction by providing clear communication and proactive follow-ups.</li><li>Identify recurring customer issues and share feedback with management to improve products and services.</li></ul><p><b>Skills:</b></p><ul><li>Customer Handling</li><li>Customer Satisfaction</li><li>Communication &amp; Coordination</li><li>Time Management</li><li>Basic MS Office Proficiency (Excel, Outlook, Word)</li></ul><p><b>Job Location:</b></p><p>I.I Chundrigar Road, Karachi.</p><p><b>Timings</b>:</p><ul><li>Monday &ndash; Friday (09:00 AM &ndash; 06:00 PM), Alternate Saturday (09:00 AM &ndash; 05:00 PM)</li><li><b>Gender:</b> Female</li><li><b>Minimum Education:</b> Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field (preferred).</li><li><b>Experience:</b> 1 &ndash; 2 years (Customer Support or Coordination role preferred)</li></ul><p>Work Location: In person</p>

Customer Support Executive - Female

TalentPop App

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At TalentPop App, we believe e-commerce support is more than just managing orders &mdash; it&rsquo;s about creating a smooth and enjoyable shopping experience for every customer. We&rsquo;re looking for detail-oriented, resourceful, and proactive individuals who can help us manage TikTok Shop operations while delivering exceptional customer support, all from the comfort of home.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage customer interactions via TikTok Shop, chat, email, or phone, ensuring prompt and accurate responses
  </li>
  <li>
   Assist with product inquiries, order processing, tracking, returns, and issue resolution
  </li>
  <li>
   Monitor and update product listings, inventory, and order status in the TikTok Shop system
  </li>
  <li>
   Collaborate with internal teams to ensure smooth operations and positive customer experiences
  </li>
  <li>
   Stay informed on TikTok Shop policies, trends, and tools to optimize store performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay with annual performance-based increases
  </li>
  <li>
   Paid time off so you can take care of yourself
  </li>
  <li>
   Comprehensive health and dental insurance or a monthly health stipend
  </li>
  <li>
   Holiday bonuses to show appreciation for your hard work
  </li>
  <li>
   A fully remote work setup &mdash; no commuting, ever
  </li>
  <li>
   Opportunities for growth and advancement as we continue to expand
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent English communication skills (both written and spoken)
  </li>
  <li>
   At least 1 year of e-commerce or customer service experience (TikTok Shop experience preferred)
  </li>
  <li>
   Familiarity with order management systems (IMS) and online store platforms
  </li>
  <li>
   Strong attention to detail, organization skills, and a proactive problem-solving mindset
  </li>
  <li>
   Enjoys working in a fast-paced environment and being part of a collaborative team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Work From Home
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Your own computer or laptop (i5 processor or equivalent preferred)
  </li>
  <li>
   A reliable internet connection (minimum of 25 Mbps upload/download speed)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  READY TO JOIN US?
  <br/>
  <br/>
 </strong>
 If you&rsquo;re excited about helping customers and ensuring smooth TikTok Shop operations, we&rsquo;d love to hear from you. Apply now and let&rsquo;s grow together!
</div>


TikTok Shop Support

Resource Linked Private Limited

<p><b>Job description:</b></p><p>Resource Linked&ndash; Retail Position</p><p>Job Type: Full-Time</p><p>Working Days: 6 Days a Week</p><p>Locations: Saddar, Karachi, Pakistan</p><p>JOB POSITION: Retail Sales Representative</p><p>Job Overview</p><p>Resource Linked is seeking a motivated and customer-focused Retail Sales Representative to join our dynamic retail team responsible for customer service, sales performance, and store presentation in a fast-paced retail environment.</p><p>Responsibilities</p><ul><li>Greet customers, assess their needs, and provide accurate, detailed product information.</li><li>Maintain comprehensive knowledge of products, services, features, benefits, and promotions.</li><li>Build lasting customer relationships to encourage repeat business and brand loyalty.</li><li>Achieve individual and store sales targets through proactive selling and upselling.</li><li>Handle customer inquiries, complaints, and concerns professionally, ensuring prompt resolution and an outstanding customer experience.</li><li>Operate POS systems efficiently to process purchases, returns, exchanges, and transactions accurately.</li><li>Assist with inventory by restocking shelves, organizing merchandise displays, and reporting low stock or discrepancies.</li><li>Maintain a clean, organized, safe, and visually appealing store environment.</li><li>Collaborate with the store team and leadership to execute sales strategies, promotions, and special offers.</li><li>Stay informed on industry trends, competitor products, and customer preferences to provide relevant advice, recommendations, and improve service quality.</li><li>Adhere to company policies, procedures, ethical standards, confidentiality, and professionalism.</li><li>Adapt to changing priorities and fast-paced retail environments while maintaining enthusiasm, efficiency, and professionalism.</li></ul><p>Requirements</p><ul><li>Education: BA / BSc / BCom / FA / FSC / BBA/ ADP</li><li>Minimum 1 to 2 years of Retail experience required</li><li>Sales Techniques</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Inventory Management</li><li>Point of Sales (POS) Systems</li><li>Product knowledge</li></ul><p>Salary &amp; Incentives</p><ul><li>Market Competitive Salary</li><li>Sales Incentives (Based on Target Achievement)</li><li>Annual Leave</li><li>Casual Leave</li><li>Sick Leave</li><li>Other Benefits</li></ul><p>Apply at: hr@resourcelinked.com</p><p>Subject line: Retail Sales Representative-Karachi</p><p>Work Location: In person</p>

Retail Sales Representative

Mehshan Interiors

<p><b>Role Description</b></p><p>This is a full-time on-site role for a Sales Representative - Arabic, located in Karachi Division. The candidate will be responsible for actively identifying sales leads, building and maintaining client relationships, and presenting products and services to potential clients. Tasks include negotiating contracts, providing customer support, following up on leads, and achieving sales targets. The role requires effective communication with both internal teams and external stakeholders to ensure customer satisfaction and business growth.</p><p><b>Full job description What You&rsquo;ll Get Your Hands On:</b></p><ul><li>Ability to manage a large number of incoming calls and chats.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.</li></ul><p><b>The Magic You Bring</b></p><ul><li>Strong phone contact handling skills and active listening.</li><li>Should have good leadership skills, ability to guide junior team members</li><li>Minimum academic qualifications: Intermediate/OA Levels.</li><li>Proven experience of at least 1 year in the customer service department (Call Centre).</li><li>Familiarity with industry practices and professional standards.</li><li><b>Excellent in English or Arabic language (written, oral, and presentation)</b></li><li>Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]</li><li>Able to work in rotational shifts</li></ul><p>NOTE:INTERESTED CANDIDATE CAN SEND THERE RESUME DIRECT AT WHATSAPP 03322990907 OR SHARE AT mosamanaushad@gmail.com</p><p>Pay: Rs60,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Sales Representative Arabic

Bureau Veritas

<div><div><div><div><div><div><p><b>Position Details</b></p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Position</b></li></ul><br>
</div></div></div></div><div><p>P&amp;U Electrical Testing &amp; Atex Team Lead</p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Office / Department</b></li></ul><br>
</div></div></div></div><div><p>Power &amp; Utilities (P&amp;U) &ndash; Electrical Testing</p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Reporting to</b></li></ul><br>
</div></div></div></div><div><p>Head of Power &amp; Utilities &ndash; Industry Pakistan</p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Key Working Relationship</b></li></ul><br>
</div></div></div></div><div><p>P&amp;U Division Head, BD, Clients (P&amp;U, O&amp;G, Non- Energy)</p><br>
</div></div><br>
<div><div><p><b>Minimum Required Qualifications</b></p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Specialty<br>
</b></li></ul></div></div></div></div><div><p>Advance Electrical Testing (PD , SFRA, VLF, DRA, C&amp;DF) &amp; IEC Ex CoPc</p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Education</b></li></ul><br>
</div></div></div></div><div><div>BE Electrical</div><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Training</b></li></ul><br>
</div></div></div></div><div><p>IEC Ex Certified</p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Technical knowledge</b></li></ul><br>
</div></div></div></div><div><div>IEC / IEEE / NETA standards, Hands on experience in Primary Assets Testing, Hands on Experience in ATEX (IEC Ex).</div><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Experience</b></li></ul><br>
</div></div></div></div><div><p>5 years</p><br>
</div></div><br>
<div><div><p><b>Responsibilities / Authorities / Accountabilities</b></p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Primary Functions</b></li></ul>
</div></div></div></div><div><ul><li>Lead and manage execution of electrical testing and inspection projects across P&amp;U sector</li>
<li>Ensure project delivery within timelines, budget, and quality requirements</li>
<li>Review and approve testing procedures, method statements, and reports</li>
<li>Interface with clients for technical discussions and project coordination</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>Technical Expertise</b></li></ul><br>
</div></div></div></div><div><div>Perform and supervise:</div>
<ul><li>Transformer testing (TTR, WR, SFRA, IR, C&amp;DF)</li>
<li>MV/LV motor &amp; generator testing (IR, WR, PD, MCSA, MCA)</li>
<li>Protection relay testing and commissioning</li>
<li>Circuit breaker testing (timing, contact resistance, functional checks)</li>
<li>Cable testing (VLF, PD diagnostics)</li>
</ul><div>Conduct advanced diagnostics:</div>
<ul><li>Partial discharge monitoring, VLF , DRA measurements</li>
<li>Condition monitoring and failure analysis</li>
</ul><div>Utilize testing equipment such as Omicron (CPC100, CMC356, MPD600), Megger, Fluke, etc.</div><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Business Requirements</b></li></ul><br>
</div></div></div></div><div><p>Support business development through:</p>
<ul><li>Technical proposals and solution design</li>
<li>Client engagement and presentations</li>
<li>Identify opportunities for new service lines (e.g., MCA/MSCA, PD monitoring, ATEX inspections)</li>
<li>Ensure optimal utilization of manpower and equipment</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>Self Management</b></li></ul>
</div></div></div></div><div><ul><li>Demonstrate leadership, accountability, and decision-making</li>
<li>Manage multiple projects simultaneously</li>
<li>Maintain high level of documentation and reporting accuracy</li>
<li>Mentor and develop junior engineers and technicians</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>Customer Focus</b></li></ul>
</div></div></div></div><div><ul><li>Maintain strong client relationships</li>
<li>Deliver high-quality reports and technical recommendations</li>
<li>Ensure responsiveness to client requirements and site conditions</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>HSE Requirements</b></li></ul>
</div></div></div></div><div><ul><li>Comply at all times with all applicable legal requirements, BV HSE Policies, procedures and practices.</li>
<li>Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/HSE Representative</li>
<li>Report immediately to HSE Representative any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.</li>
<li>Report immediately to HSE Representative any HSE incident and cooperate in investigation</li>
<li>Reporting all incidents and taking action whenever they see an unsafe act or condition</li>
<li>Take care of your own health and safety and that of people who may be affected by what you do (or do not do).</li>
<li>Co-operate with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare.</li><br>
</ul></div></div><br>
<div><div><p><b>Performance Monitoring</b></p><br>
</div></div><br>
<div><div><div><div><div><ul><li><b>Continual Development</b></li></ul>
</div></div></div></div><div><ul><li>Stay updated with latest testing technologies and standards</li>
<li>Pursue advanced certifications (IEC, IEEE, ATEX, condition monitoring)</li>
<li>Enhance leadership and project management capabilities</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>KPI&rsquo;s</b></li></ul>
</div></div></div></div><div><ul><li>Project execution within schedule and budget</li>
<li>Quality and accuracy of testing reports</li>
<li>Client satisfaction and repeat business</li>
<li>Team productivity and utilization</li>
<li>HSE compliance and zero incidents</li>
<li>Revenue contribution and project margins</li><br>
</ul></div></div><br>
<div><div><div><div><div><ul><li><b>Monitored By</b></li></ul><br>
</div></div></div></div><div><p>Head P&amp;U/ Head of Industry Pakistan</p></div></div></div></div></div></div><p></p>

P&U Electrical Testing & Atex Team Lead

SQUAD INTERNATIONAL

<p>Squad International is actively seeking ambitious and results-driven professionals for the position of <b>International Sales Representative &ndash; Auto Trade (Caribbean Market)</b>.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and maintain relationships with dealers and buyers across the Caribbean market.</li><li>Promote and sell Japanese used vehicles to international clients.</li><li>Generate leads, conduct follow-ups, and close sales deals.</li><li>Handle customer inquiries and provide exceptional client support.</li><li>Achieve monthly sales targets and contribute to business growth.</li><li>Coordinate with internal departments to ensure smooth transaction processing.</li></ul><p><b>Requirements:</b></p><ul><li>Strong English communication and negotiation skills.</li><li>Previous experience in International Sales, Auto Trade, or Business Development is preferred.</li><li>Knowledge of Japanese vehicle auctions and export procedures will be an added advantage.</li><li>Self-motivated, target-driven, and confident personality.</li><li>Caribbean market experience is highly preferred.</li></ul><p><b>What We Offer:</b><br/>✔ Competitive Basic Salary<br/>✔ Attractive Commission Structure<br/>✔ Performance-Based Incentives<br/>✔ Attendance Allowance<br/>✔ Career Growth Opportunities<br/>✔ Professional Working Environment</p><p>Pay: Rs50,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

International Sales Representative – Auto Trade (Caribbean Market)

Pfizer

<div>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 The Field Medical Advisor is a field-based medical affairs colleague responsible for providing scientific and medical expertise for the designated therapeutic area focusing on the therapeutic area&rsquo;s in-line and late-stage portfolio to maximize the value of Pfizer products to patients and health care professionals through various medical activities and programs.
 <br/>
 <br/>
 <strong>
  Role Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
  </li>
  <ul>
   <li>
    The communication may include proactive medical communication to provide approved medical contents to stakeholders or reactive medical communications, such as direct unsolicited medical requests from HCPs or any external stakeholders. The medical communication may also include disease-states, clinical and real word data/evidence (RWD/RWE), and pharmaco-economic /HCEI data.
   </li>
   <li>
    Organize medical meetings and activities with KOLs to deliver cutting edge medical information of defined therapeutic area and assigned products
   </li>
   <li>
    Conduct medical educational meetings to introduce new concepts to help HCPs to improve patients&rsquo; outcome and advance their research capability
   </li>
   <li>
    Keeps abreast of medical and scientific developments in the designated therapeutic area by continuously reviewing literature in the field
   </li>
   <li>
    Serves as a conduit and resource for external stakeholders&rsquo; insights pertaining to disease areas and Pfizer assets
   </li>
   <li>
    Key Stakeholder mapping and engagement plan
   </li>
   <li>
    Establishes scientific relationships with medical associations of the defined therapeutic area
   </li>
   <li>
    Develops a KOL database and conduct regular medical to medical communication
   </li>
   <li>
    Supports the speaker development initiatives
   </li>
   <li>
    Implement avenues to gain medical insights such as advisory Boards
   </li>
   <li>
    Provide timely feedback of customer insight to HO based medical colleagues
   </li>
   <li>
    Provide insight into unmet medical needs, including gaps in current therapies, the value proposition of Pfizer products, medical differentiation
   </li>
   <li>
    Contribute to the medical planning for brand/asset team projects and activities, and work with medical leadership to develop and implement the medical strategies through the insights gained in the field
   </li>
   <li>
    Implement medical programs and activities in compliance to the relevant SOPs, local guidelines and country laws/regulations
   </li>
   <li>
    Communicates medical information in compliance with relevant SOPs, local guidelines and country laws and regulations
   </li>
   <li>
    Ensure timely SOP learning and compliance to P2L requirement
   </li>
   <li>
    Training of Commercial Teams on disease and Disease, Clinical Trials and products
   </li>
  </ul>
  <li>
   QUALIFICATIONS
  </li>
  <ul>
   <li>
    Bachelor&rsquo;s / Master&rsquo;s degree preferred in medicine, or any other relevant healthcare background (e.g. medicine, pharmacist, M.Phil) with solid knowledge of the industry. MBBS Preferred
   </li>
   <li>
    Prior medical / work experience mandatory
   </li>
  </ul>
  <li>
   ORGANIZATIONAL RELATIONSHIPS
  </li>
  <ul>
   <li>
    Internal relevant colleagues: Health solution partners, patient experience partners, Medical, Marketing, Strategic Health Partner, Market access, Health Representative and Health Representative Manager
   </li>
   <li>
    External stakeholders: HCPs, medical associations, key opinion leaders.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Work Location Assignment
 </strong>
 : Lahore and / or Islamabad (travel required as needed)
 <br/>
 <br/>
 Work Location Assignment: Hybrid
 <br/>
 <br/>
 Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
 <br/>
 <br/>
 To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
 <br/>
 <br/>
 Medical
</div>


Medical Manager- Lahore / Islamabad

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