accounts executive

sales executive

finance executive

hr executive

marketing executive

customer support executive

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

Techsol IT

Job Title: International Sales Agent (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K - 100K)Key Responsibilities:<ul><li>Make outbound cold calls to prospective clients across international markets.</li><li>Present a persuasive introduction to spark interest in our IT services.</li><li>Assess and qualify leads to ensure they fit company standards before handing them over.</li></ul>Requirements:<ul><li>Excellent command of English with a neutral or near-native accent.</li><li>At least 6 months of experience in cold calling within sales or lead generation.</li><li>Strong communication, influence, and interpersonal skills.</li><li>Reliable and punctual with strict commitment to the 6 PM shift start time.</li><li>High level of professionalism, respect, and ability to collaborate effectively within a team.</li><li>Target-driven mindset with a focus on continuous improvement.</li><li>Quick thinker with the ability to adapt, stay resilient, and handle rejection.</li><li>Familiarity with CRM systems is an advantage.</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (CSR)

Flipdish

<div>At Flipdish, we're turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that's anything but.<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">About this role</h3>

Due to our continued growth, Flipdish is hiring for a Technical Customer Support Executive. This is an exciting opportunity for a motivated self starter who has the flexibility to adapt to changing priorities. You will have excellent verbal and written communication skills to allow you collaborate effectively with many internal and external stakeholders

Please note this role is working on a 7 day a week shift rota, covering 6am - 12am (UTC) shifts.<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">In this job, you'll&hellip;</h3>
<ul><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.</li>
<li>Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.</li>
<li>Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.</li>
<li>Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.</li>
<li>Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.</li>
<li>Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.</li>
<li>Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.</li>
<li>Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.</li></ul> 

<h3 class="jobSectionHeader">
We're looking for&hellip;</h3>
<ul><li>Fluency in English: Exceptional verbal and written communication skills in English are essential.</li>
<li>Availability: Willingness and flexibility to work evening shifts and weekends as required to meet customer needs.</li>
<li>Customer service experience: Prior experience in a customer support or service role, handling customer inquiries and resolving issues effectively and efficiently.</li>
<li>Multichannel support skills: Proficiency in handling customer interactions through phone, email, and chat platforms, demonstrating excellent interpersonal and communication skills across different channels.</li>
<li>Problem-solving abilities: Strong critical thinking and problem-solving skills to assess situations, analyze information, and provide appropriate solutions.</li>
<li>Empathy and patience: Ability to empathize with customers, actively listen to their concerns, and remain calm and patient in challenging situations.</li>
<li>Organizational skills: Detail-oriented with the ability to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously.</li>
<li>Tech-savvy: Comfortable working with computer systems, software applications, and customer support tools. Experience with Salesforce is a plus.</li></ul> 

<h3 class="jobSectionHeader">
 About Flipdish</h3>

We're Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we've evolved around our customers and their needs. We're not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
We go to great lengths to understand our customers (check out our C-suite on work experience). We're food industry natives. We've worked in busy kitchens and run busy restaurant franchises. We don't just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do. 

<h3 class="jobSectionHeader">
 Our culture</h3>

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that's because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We're a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We're focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don't see an opening just yet, do get in touch and register your interest with us anyway. We'll be in touch as soon as something suitable opens up. 

<h3 class="jobSectionHeader">
Don't be shy. Apply.</h3>

We know that imposter syndrome can be a thing. Don't let it be. We want enthusiastic people from all backgrounds. If you feel like you're up for working with us, get in touch.

We also understand some candidates might need assistance. That's not a problem in the slightest. Just reach out to us, we'd love to hear from you.</div>

Customer Support Agent

Taraki

<div>
 This job is with
 
 Haball Private Limited.
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle banks , Corporate, Distributor and Retailer support.
 </li>
 <li>
 Handle dispute resolution with the customer and liaison with internal teams, PSO/PSP/Banks, ensure legal compliance.
 </li>
 <li>
 Respond to Support request of all Levels.
 </li>
 <li>
 Own and drive Severity 1/2 Incidents.
 </li>
 <li>
 Determine solution adoption and uptake of transactions.
 </li>
 <li>
 Conduct Operational Review meetings with Corporate Customers
 </li>
 <li>
 Maintain incidents reports and share with line manager on weekly basis
 </li>
 <li>
 Strong understanding of digital payments, settlements, and transaction flows.
 </li>
 <li>
 Ability to handle failed transactions, reconciliation issues, and operational queries.
 </li>
 <li>
 Comfortable working with CRM/ticketing tools
 </li>
 <li>
 Good communication skills (written &amp; verbal) for emails, calls, and WhatsApp coordination.
 </li>
 <li>
 Ability to work under pressure and manage multiple tickets simultaneously.
 </li>
 <li>
 Strong follow-up and documentation skills.
 
 </li>
 </ul>
</div>

Customer Success Executive - Haball Private Limited

Supply Chain Services

Responsible for preparing, verifying, and issuing invoices accurately and on time, while assisting with accruals in the system. This role ensures smooth coordination and communication between operations, finance, and customer service teams.Key ResponsibilitiesProvide administrative and operational support for daily shipments, ensuring accurate data entry and smooth coordination across departments.<ul><li>Open and manage shipment files in the system.</li><li>Input data accurately and maintain up-to-date records.</li><li>Support operations with documentation, filing, and follow-ups.</li><li>Assist in coordinating with internal teams and customers when required.</li><li>Help prepare basic reports and operational summaries.</li></ul>Requirements<ul><li>Strong attention to detail and accuracy in data handling.</li><li>Proficiency in MS Excel and familiarity with basic accounting or ERP systems.</li><li>Excellent communication and coordination skills.</li><li>Previous experience in billing, accounts, or logistics operations preferred.</li></ul>Working Hours<ul><li>UK Shift</li><li>Winter: 01:30 PM &ndash; 10:30 PM</li><li>Summer: 12:30 PM &ndash; 09:30 PM</li></ul>(Timings may change as per requirement)Holiday CalendarWe follow the UK holiday calendar only. Pakistani federal holidays are not observed.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Data Entry/Administration?</li><li>What are your salary expectations and your joining date</li></ul>Work Location: In person

Back Office/ Customs support officer-Bahria Town Karachi

vijay kumar

Job Title: Sales Executive &ndash; PVC (Retail Solutions)Location: DHA Bukhari, Karachi Working Days: Monday to Saturday Working Hours: 9:00 AM &ndash; 5:00 PM Salary: PKR 77,000 per monthJob Summarywe are looking for a dynamic Sales Executive to drive retail and project sales of PVC solutions, including SPC flooring, WPC doors, PVC boards, and fit-out applications. The role focuses on solution-based selling, customer engagement at the store and site level, quotation preparation, and closing sales.Key Responsibilities<ul><li>Engage walk-in customers, contractors, and project clients to understand their requirements</li><li>Promote complete PVC solutions rather than individual products</li><li>Prepare quotations and follow up with customers to close sales</li><li>Coordinate site visits, measurements, and technical support when required</li><li>Maintain customer records, follow up on recoveries, and ensure post-sales support</li><li>Build and maintain relationships with builders, architects, and interior professionals</li></ul>Candidate Profile<ul><li>1&ndash;3 years of sales experience (building materials or interiors preferred)</li><li>Basic technical knowledge of construction, residential, and commercial interior products</li><li>Experience networking with builders and architects</li><li>Strong communication, negotiation, and customer-handling skills</li><li>Willingness to work in a retail environment and visit project sites as needed</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs77,000.00 per monthApplication Question(s):<ul><li>Do you have experience in PVC?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Sales Executive

MARS Healthcare Network

The IT Service Desk is responsible for providing 24/7 support to internal users and external customers. The IT Help desk Executive will be responsible to provide technical support to internal, external users and clients as required. The Service Desk Executive will be considered as the firm&rsquo;s front liner and will be required to solve basic technical problems and provide support for all assigned areas.Key Responsibilities:<ul><li>Responsible for Level 1 support to all clients and internal users&rsquo; queries and provide technical support for the resolution of requests according to agreed SLAs.</li><li>Deliver training to staff and clients of RIS and corporate applications and assist with product demo to clients.</li><li>Responsible for managing service requests in the service management system and handle user requests via online requests, calls, and emails</li><li>Provide timely and efficient responses to customer inquiries and project requests. Update supervisor and management about critical IT issues and incidents.</li><li>Maintain up to date status of all operational support and project tickets in service desk software and provide regular updates to supervisor.</li></ul>Skills and Experience:<ul><li>Minimum 3-5 years experience as IT help desk support and delivering support to international clients and remote users. Knowledge of the ITIL framework is desirable.</li><li>Demonstrated ability to evaluate and think creatively with regard to solving problems.</li><li>Excellent written and verbal English communication skills and ability to work as an effective member in a remote team environment.</li><li>Effective time management, ability to multi task and excellent customer services skills are must have.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

IT Helpdesk Analyst

Explore 502+ Customer support executive in Karachi this February. Find roles across top companies and apply now to boost your career.