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PINNACLE ENTERPRISE

&#8599; Making ways for some new hires!Pinnacle is looking for outstanding profiles for the Customer Support Executive - InboundResponsibilities:<ul><li>Communicate with customers via phone, email and chat.</li><li>Provide knowledgeable answers to questions about product, and pricing availability.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Excellent communication and collaboration skills to work effectively within a team.</li><li>Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.</li></ul>Qualifications:<ul><li>Fluent in English conversation.</li><li>Must have 2 years of relevant work experience.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li></ul>Benefits:Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance PerksShift: Evening/ Night (Required)Working Days: 5 daysLocation: DHA Phase 2 Ext, Karachi.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you available in the evening/ night shift?</li><li>Are you fluent in English?</li><li>Please share your salary expectations.</li><li>How many years of experience do you have with the International Customer Support?</li></ul>Work Location: In person

Customer Support Executive - Inbound

Cube Discipline

We are seeking a motivated and results-driven Sales Executive to join our growing team. The ideal candidate will be responsible for engaging with potential clients, understanding their needs, and offering solutions that drive business growth.Key Responsibilities:Identify and pursue new sales opportunities through cold calls, networking, and referrals.Present and demonstrate company products/services to potential clients.Build and maintain strong client relationships.Meet and exceed monthly/quarterly sales targets.Maintain accurate records of sales activity and pipeline in CRM.Collaborate with the marketing and operations team to improve customer acquisition strategies.Requirements:Minimum 1 year of sales experience (preferably in B2B or service-based industry).Strong communication, negotiation, and presentation skills.Ability to work independently and within a team.Goal-oriented with a proven track record of meeting targets.Familiarity with CRM tools is a plus.Benefits:Competitive salary with attractive commission structure.Growth and career advancement opportunities.Supportive and collaborative work environment.Job Type: Full-timeWork Location: In person

Cold Caller/Customer Support Executive

Climax Software Solutions

We Need More Brains on the Line!Position: Software Support Executive (Day Shift)Company: Office Automation ServicesCan you explain complex tech to someone&rsquo;s grandma and the CEO &mdash; without breaking a sweat? If you're nodding right now, we&rsquo;re already impressed.We&rsquo;re on the hunt for a Software Support Executive who can transform client confusion into clarity, tackle ERP problems like a tech ninja, and maybe even drop a good pun or two.What We&rsquo;re Looking For:Fluent English &ndash; spoken and written like a pro.Bachelor&rsquo;s degree in Computer Science, IT, or a related field.2+ years of experience supporting and implementing ERP systems.A tech-savvy problem-solver who&rsquo;s faster than Ctrl + Z.Patient, approachable, and passionate about making technology simple and accessible.What You&rsquo;ll Be Doing:Providing top-tier support for ERP-related issues to end-users. Troubleshooting bugs, glitches, and the occasional digital mystery.Training and guiding clients (and teammates!) on ERP features and best practices.Responding quickly, solving effectively &mdash; always with a human touch.Becoming the go-to person who replaces frustration with confidence.This isn&rsquo;t just tech support &mdash; it&rsquo;s your chance to be the brains behind our ERP success and make a real difference every day.If you love solving problems, teaching others, and turning &ldquo;Huh?&rdquo; into &ldquo;Aha!&rdquo;, then we want you on our team.Ready to Let Your Brilliance Shine?Apply now and bring your talent where it counts.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Day-Shift)

Telemarketing

We are searching for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Ability to stay calm and empathetic under pressure</li><li>Proficient with computers, CRM systems, and Microsoft Office Suite</li><li>Strong problem-solving and multitasking abilities</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Support Executive (Fresher & Graduate )

Tenfolds Media

Job Title: Customer Support &amp; Order Processing ExecutiveLocation: [Karachi / Onsite]Job Type: Full-timeWe are looking for a dedicated individual to manage customer support and order processing for our e-commerce business. You will be responsible for handling customer queries and ensuring smooth dispatch of orders.Key Responsibilities: Respond to customer inquiries via phone, email, and chat.Resolve customer complaints in a professional and timely manner.Process incoming orders and coordinate with the dispatch/logistics team.Track shipments and update customers regarding their orders.Maintain accurate records of orders, returns, and customer interactions.Assist in improving the overall customer experience.Requirements: Previous experience in customer service or e-commerce support is preferred.Strong communication skills (English &amp; [local language, if needed]).Ability to multitask and manage time effectively.Basic computer skills (MS Office, Excel, and order management systems).Problem-solving attitude with attention to detail.What We Offer: Competitive salaryGrowth opportunities within the companySupportive and collaborative team environmentInterested candidates can share their resume at: hr@tenfoldsmedia.comJob Type: Full-timeWork Location: In person

Customer Support & Order Processing Executive

Business Lounge

Eplanet Global is looking for a Customer Support Executive with a healthcare background, preferably from the aesthetic clinic/dermatology or cosmetic procedures sector. The ideal candidate will handle client queries, provide professional support, and ensure a smooth customer experience for patients and clients across the US.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chats to assist patients/clients.</li><li>Provide accurate information regarding treatments, appointments, and services.</li><li>Coordinate with clinics/doctors for scheduling and confirmations.</li><li>Address client concerns with professionalism and empathy.</li><li>Maintain detailed records of interactions in CRM systems.</li><li>Ensure patient confidentiality and compliance with HIPAA standards (if applicable).</li><li>Support the sales/operations team in client engagement and follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in healthcare, life sciences, or related field).</li><li>Prior experience in aesthetic clinics, dermatology centers, cosmetic surgery clinics, or healthcare support roles.</li><li>Strong communication skills in English (verbal &amp; written).</li><li>Excellent interpersonal and problem-solving skills.</li><li>Ability to work night shifts (US hours).</li><li>Familiarity with medical/healthcare terminology will be a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have experience in aesthetic clinics, dermatology centers, cosmetic surgery clinics, or healthcare support roles.?</li><li>are you available in night shift</li><li>rate your english skills on the scale of 1 to 10</li></ul>Work Location: In person

Customer Support - Night shift Healthcare

Icon Global Pvt. Ltd

ICON Global (Pvt.) Ltd. is hiring a Customer Retention Executive who will be responsible for strengthening long-term customer relationships, reducing churn, and ensuring client satisfaction.Key Responsibilities:<ul><li>Build and maintain strong relationships with existing clients to encourage repeat business and customer loyalty.</li><li>Handle customer queries and complaints across phone, email, and chat with professionalism and empathy.</li><li>Analyse customer behaviour to identify potential churn risks and implement strategies to retain them.</li><li>Up sell and cross-sell products/services to maximise customer value.Maintain accurate customer records in CRM (Zoho CRM experience preferred).</li><li>Collaborate with internal departments (Sales, Marketing, Accounts &amp; Logistics) to resolve customer issues and improve service delivery.</li><li>Track retention metrics and prepare regular reports on customer satisfaction, loyalty, and feedback.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>Minimum 2 years of experience in customer retention, client relations, or customer service.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Familiarity with CRM systems (Zoho CRM experience will be a plus).</li><li>Strong sales acumen and customer-focused mindset.</li></ul>Location: DHA Phase 2 Extension, KarachiTimings: 5 PM - 2 AM (Monday - Friday)Job Type: Full-timeWork Location: In person

Customer Retention Executive

Explore 1903+ Customer support executive in Karachi this September. Find roles across top companies and apply now to boost your career.