sales executive

customer service executive Jobs in Karachi

customer service executive

customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

customer support executive

rexD Private Limited

<ul><li>Build and strengthen strategic relationships with key accounts.</li><li>Manage assigned clients by developing a strong pipeline of high-quality prospects, generating demand, and effectively tracking, reporting, and managing the sales pipeline.</li><li>Maintain ongoing communication with clients, understanding their needs and ensuring consistent support.</li><li>Oversee complete account management activities and assist business leads in all related tasks.</li><li>Play a key role in new business presentations and handle the smooth onboarding of new clients.</li><li>Identify and target potential new customers to expand business opportunities.</li><li>Boost account volume and profitability while exploring new business prospects within approved budgets.</li><li>Ensure all tasks are completed within defined budget and time constraints.</li><li>Stay updated on product features, industry trends, and market developments.</li><li>Build strong client&ndash;company relationships by promptly addressing issues and focusing on client-specific needs.</li><li>Implement and maintain best practices across the sales and account management process.</li><li>Monitor, analyze, and report on sales performance and key metrics.</li></ul>Location: Shahrah-e-Faisal, KarachiJob Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive

<ul><li>Build and strengthen strategic relationships with key accounts.</li><li>Manage assigned clients by developing a strong pipeline of high-quality prospects, generating demand, and effectively tracking, reporting, and managing the sales pipeline.</li><li>Maintain ongoing communication with clients, understanding their needs and ensuring consistent support.</li><li>Oversee complete account management activities and assist business leads in all related tasks.</li><li>Play a key role in new business presentations and handle the smooth onboarding of new clients.</li><li>Identify and target potential new customers to expand business opportunities.</li><li>Boost account volume and profitability while exploring new business prospects within approved budgets.</li><li>Ensure all tasks are completed within defined budget and time constraints.</li><li>Stay updated on product features, industry trends, and market developments.</li><li>Build strong client&ndash;company relationships by promptly addressing issues and focusing on client-specific needs.</li><li>Implement and maintain best practices across the sales and account management process.</li><li>Monitor, analyze, and report on sales performance and key metrics.</li></ul>Location: Shahrah-e-Faisal, KarachiInterested candidate can also share their emails on recruitment.9607@rex-d.comJob Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive - Night

Progatix

We are looking for female candidates to join our team as Customer Support Executives for our ERP product. This role is ideal for fresh graduates who are eager to begin their career in customer support and ERP systems.Key Responsibilities:<ul><li>Provide first-level support to customers using the ERP system</li><li>Handle customer queries via calls, emails, and tickets</li><li>Assist users with ERP modules, preferably Accounting</li><li>Identify, troubleshoot, and escalate issues when required</li><li>Maintain accurate records of customer interactions and issues</li><li>Coordinate with internal technical and implementation teams</li></ul>Requirements:<ul><li>Fresh graduates are encouraged to apply</li><li>Basic understanding of ERP systems is a plus</li><li>Knowledge of Accounting concepts will be preferred</li><li>Good communication and interpersonal skills</li><li>Willingness to learn and grow in a customer support role</li></ul>Location: Karachi Clifton 5Share your resume: mohib.haider@progatix.comJob Type: Full-timeWork Location: In person

Customer Support Executive ERP (Female)

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Shift: Morning Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com CC: maham.khalil@utopiadeals.comJob Type: Full-timeWork Location: In person

Customer Support Executive - Email Chat Support

SKC JAPAN

SKC Japan is Hiring! | International car Sales and Customer support ExecutiveLocation: Gulshan-e-Iqbal, Karachi (On-site)Shift: 4:00 PM &ndash; 1:00 AM (PKT)Market: Japanese Car Sales &ndash; East Caribbean and Africa RegionSKC Japan is looking for car sales professionals (0&ndash;1 years) to join our dynamic team. If you have a proven track record in closing sales and dealing with new clients, we want to hear from you.Your Role:*Engage and convert new client leads into successful vehicle sales*Build strong customer relationships and drive repeat business*Meet and exceed monthly sales targetsWhat We Offer:*Competitive base salary + high commission per sale*Free dinner during shift*Weekends off (Sat &amp; Sun)*Real career growth opportunitiesApply now at hr@skcjapan.comor message directly to connect : +92 339 1887210.Join a growing international team and boost your career with SKC Japan!Job Type: Full-timePay: Rs25,000.00 - Rs75,000.00 per monthWork Location: In person

International Car Sales and Customer Support Executive (Japanese Cars)

ACE Marketing (Pvt) Ltd.

Work Shift: Night Salary Package: PKR 35,000 &ndash; 40,000We Offer:<ul><li>Lead generation role with zero sales pressure</li><li>Supportive and stress-free environment</li><li>Free training and guidance</li><li>Great opportunity for freshers</li></ul>Who Can Apply?<ul><li>Matric / O Levels / A Levels or higher</li><li>Good spoken and written English</li></ul>Your Role:<ul><li>Reach out to potential clients via outbound calls</li><li>Collect and manage lead information</li><li>Maintain strong communication with prospects</li></ul>Apply now at 1AZ0 Marketing!Job Types: Full-time, Part-timePay: From Rs40,000.00 per monthApplication Question(s):<ul><li>Are you located in Gulistan e johar or Gulshan e Iqbal?</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Work Location: In person

Customer Support Executive (Night Shifts/Part time Shift)

IVG Global DMCC

Experience: Minimum 1 Year Location: On-site (Shara e Faisal, Karachi) Job Type: Full-TimeSalary: Market competitiveAbout the RoleWe are looking for a dedicated Customer Support Executive whose primary responsibility will be making order confirmation calls and managing customer details through CRM and Shopify. The ideal candidate must have at least one year of experience in e-commerce support or telesales.Key Responsibilities<ul><li>Make daily order confirmation calls for COD and prepaid orders.</li><li>Verify customer details, address, and product quantities.</li><li>Update call status and customer information inside Shopify and CRM tools.</li><li>Coordinate with the operations/fulfilment team for dispatch readiness.</li><li>Identify fake/invalid orders and mark them accordingly.</li><li>Maintain accurate logs of confirmed, pending, and cancelled orders.</li><li>Provide polite, patient, and professional communication during every call.</li></ul>Requirements<ul><li>Minimum 1 year of experience in e-commerce customer support or telesales (mandatory).</li><li>Strong communication skills in Urdu (English basic understanding preferred).</li><li>Must be comfortable with Shopify dashboard and CRM systems.</li><li>Must have clear understanding of addresses across Pakistan</li><li>Ability to work in a fast-paced environment.</li><li>Good attention to detail and disciplined in daily reporting.</li><li>Reliable, responsible, and consistent performance record.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

E-commerce Customer Support (Order Confirmation Calls)

Explore 1628+ Customer support executive in Karachi this December. Find roles across top companies and apply now to boost your career.