sales executive

customer support executive Jobs in Karachi

customer support executive

call center agent

customer service sales representative Jobs in Karachi

customer service sales representative

customer success executive Jobs in Karachi

customer success executive

customer service representative

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Salary: Competitive</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Zue Pvt Ltd

in Virtual Assistance, CSR, Inbound,Job Title: Customer Service Representative (Inbound) Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in Virtual Assistance, CSR, Inbound, and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Service Representative (Inbound)

HSK Digitronix Technologies

We&rsquo;re Hiring at Fortune Tech!Location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery) Timings: 6:00 PM &ndash; 3:00 AM (Night Shift &ndash; aligned with US/International clients)1. Business Development ExecutiveSalary: 30,000 &ndash; 40,000 per month+ Commission (in USD) + Daily BonusesJob Overview:Join our fast-growing team as a Business Development Representative and help Fortune Tech expand its international client base. We&rsquo;re looking for confident, goal-oriented professionals who thrive on achieving targets and building lasting business relationships.Key Responsibilities:<ul><li>Identify and develop new business opportunities through research, outreach, and networking.</li><li>Build and manage strong client relationships.</li><li>Deliver engaging sales presentations and proposals.</li><li>Collaborate with internal teams to ensure client satisfaction.</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain accurate records in CRM systems.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in business development or sales (IT background preferred).</li><li>Strong communication and negotiation skills.</li><li>Motivated, target-driven, and comfortable working night shifts.</li></ul>Perks &amp; Benefits:<ul><li>Base salary of 30,000&ndash;40,000/month.</li><li>Commission in USD for each successful deal.</li><li>Daily bonuses and incentives.</li><li>Professional growth opportunities and skill development.</li><li>Supportive and collaborative work environment.</li></ul>2. Customer Service Representative (CSR)Salary: 30,000 &ndash; 40,000 per month + Daily Performance BonusesJob Overview:We are looking for a Customer Service Representative to handle international client interactions, resolve queries, and provide excellent customer support. Ideal candidates should be fluent in English, empathetic, and capable of maintaining professionalism during night shifts.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and messages.</li><li>Provide accurate information about products and services.</li><li>Resolve client concerns promptly and efficiently.</li><li>Maintain call logs, reports, and client records.</li><li>Ensure customer satisfaction and contribute to team targets.</li></ul>Requirements:<ul><li>Excellent verbal and written English communication skills.</li><li>Prior experience in a call center or customer service role (preferred).</li><li>Strong problem-solving and listening skills.</li><li>Ability to work under pressure and manage time effectively.</li><li>Must be available for night shifts (6 PM &ndash; 3 AM).</li></ul>Perks &amp; Benefits:<ul><li>Competitive base salary: 30,000 &ndash; 40,000 per month.</li><li>Daily bonuses and incentives for performance.</li><li>Growth and promotion opportunities within the company.</li><li>Comfortable and professional work environment.</li><li>Office location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery).</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>please confirm your avaibility between 6pm to 3am?</li><li>are you commute to Gulshan iqbal karachi ?</li></ul>Work Location: In person

Digi- Tel Marketing

Job Description:Hiring Alert!No Sales target, Just Lead Generation ( Travel Club Campaign )We are looking for Customer Support Representatives for our USA-based Travel Club Campaign.Location: Gulshan-e-Iqbal, 13B, Main Baitul Mukarram Masjid.Evening Shift: 6:00 PM to 12:00 AM (limited seats)Compensation: Fixed Salary: 30,000 PKRCommissions &amp; Bonuses: Daily, weekly, and monthly incentives available&mdash;earn up to 80,000 PKR per month.Additional Benefits: Yearly &amp; Half-yearly Bonuses , Year-end paid holidays and other perks.Requirements:Age Limit: 16 to 35 yearsEnglish Fluency is a mustDedication, regularity, and punctuality are essential;we&rsquo;re looking for committed individuals.Walk-in InterviewDetails: Timings: 7 PM to 9 PMContact: WhatsApp us at: 0317-2080752Both males and females are encouraged to apply. Join us for a rewarding and stable career!Job Type: Part-timePay: Rs30,000.00 - Rs80,000.00 per monthExpected hours: 36 per weekWork Location: In person

rexD Private Limited

Job post summaryDate posted: January 16, 2025Pay: 60,000.00 (PKR) - 85,000.00 (PKR) per monthJob description:Develop strategic relationships with key accountsWorking with the assigned clients, develop a robust pipeline of high quality prospects, demandgeneration and effectively communicate, report, track and manage sales pipelinesMaintain a good relationship with the clients and stay in close contact to discuss their requirementsOverall responsibility for account management andactivities supporting the business leads. Playing an integral role in new business pitches andhold responsibility for the effective on-boarding of new clients.Identify new potential customersIncrease account volume along with profitability and explore new business prospects while staying within a set budget.Ensure budget and time requirements are metStay up-to-date with new features and product &amp; market knowledgeTo ensure a timely response to detected problems, develop relationships between the organization and the client by paying attention to the specifics.Establish best practicesMonitor and report on sales performance analyticsSuggest innovative ideas to increase sales and improve customer experienceOther tasks given by the company from time to time.Job Type: Full-timeApplication Question(s):Are you an immediate joiner ?Education:Bachelor's (Preferred)Work Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personShare your resume at: recruitment.9607@rex-d.comJob Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthWork Location: In person

RED CORAL SERVICES

We are seeking an experienced Senior Customer Support Executive to manage customer interactions for our USA-based apparel business. The ideal candidate will handle inbound and outbound customer calls, resolve returns and exchange requests, and provide accurate support regarding custom apparel orders. This role requires strong communication skills, leadership ability, and a deep understanding of apparel workflows.Key Responsibilities<ul><li>Handle high-volume inbound and outbound calls from USA customers professionally</li><li>Resolve customer issues related to orders, shipping, returns, refunds, and exchanges</li><li>Manage return merchandise authorization (RMA) processes end-to-end</li><li>Provide support for customized apparel orders (logos, embroidery, screen printing, sizing, colors)</li><li>Coordinate with production, warehouse, and logistics teams to resolve order discrepancies</li><li>Ensure SLA compliance and high customer satisfaction (CSAT)</li><li>Handle escalated customer complaints and provide effective resolutions</li><li>Maintain accurate records in CRM systems (Zendesk, Freshdesk, Salesforce, etc.)</li><li>Guide and mentor junior support representatives</li><li>Identify process gaps and suggest improvements to reduce returns and complaints</li><li>Follow USA customer service standards and compliance policies</li></ul>Required Skills &amp; Qualifications<ul><li>4+ years of experience in customer support, preferably in USA apparel or e-commerce</li><li>Strong spoken and written English with a neutral or American accent preferred</li><li>Hands-on experience handling calls, emails, and live chat</li><li>Solid understanding of apparel sizing, fabrics, printing methods, and customization workflows</li><li>Expertise in returns, refunds, and exchange handling for US customers</li><li>Familiarity with US shipping carriers (UPS, FedEx, USPS)</li><li>Experience using CRM and order management systems</li><li>Strong problem-solving and conflict-resolution skills</li><li>Ability to work independently during US time zones</li></ul>Preferred Qualifications<ul><li>Experience supporting custom apparel brands, promotional products, or print-on-demand businesses</li><li>Knowledge of Shopify, WooCommerce, or Magento platforms</li><li>Previous team lead or senior-level support role</li><li>Understanding of chargebacks and dispute handling</li></ul>Key Performance Indicators (KPIs)<ul><li>First Call Resolution (FCR)</li><li>Customer Satisfaction Score (CSAT)</li><li>Average Handle Time (AHT)</li><li>Return &amp; Refund Resolution Time</li><li>Escalation Rate</li></ul>Why Join Us?<ul><li>Work with a growing USA apparel brand</li><li>Competitive salary + performance bonuses</li><li>Professional growth and leadership opportunities</li><li>Collaborative and customer-focused environment</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthWork Location: In person

Senior Customer Service Representative

Turn Up Technologies

Job Description:Turn Up Technologies is looking for a proactive and results-driven Customer Support Representative. The ideal candidate should have strong communication skills and a solid understanding of web development services.Key Responsibilities:<ul><li>Communicate professionally with international clients via Upwork chat, calls, and emails.</li><li>Write clear, persuasive, and customized proposals with strong communication impact.</li><li>Understand client needs through effective questioning and active listening.</li><li>Provide prompt, accurate, and professional responses to all client inquiries.</li><li>Build trust and long-term relationships through strong verbal and written communication.</li><li>Coordinate client requirements with internal technical teams.</li><li>Manage follow-ups and maintain a professional tone throughout the sales cycle.</li><li>Handle customer support queries before and after project confirmation.</li></ul>Requirement:<ul><li>Excellent English communication skills (written &amp; verbal) &ndash; MUST</li><li>Proven experience as an Upwork Bidder or Customer Support Representative.</li><li>Strong proposal writing and client negotiation skills.</li><li>Ability to explain services clearly to non-technical clients.</li><li>Professional attitude, confidence, and problem-solving mindset.</li><li>Strong time management and multitasking skills.</li><li>Experience dealing with international clients.</li><li>Background in IT services, Web Development and Design niche or software companies.</li></ul>Night Shift: 9:00 PM &ndash; 6:00 AMBenefits:<ul><li>Transport allowance provided for female employees.</li><li>Professional and growth-oriented work environment.</li><li>Performance-based incentives.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative (Female preferred)

Explore 760+ Customer service representative in Karachi this January. Find roles across top companies and apply now to boost your career.

760 customer service representative jobs IN Karachi

Customer Service Representative

Customer Service Representative (Inbound)

customer service representative

Customer Service Representative

Customer Service Representative

Senior Customer Service Representative

Customer Service Representative (Female preferred)