customer service representative Jobs in Karachi

customer service representative

customer support

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

client relationship executive Jobs in Karachi

client relationship executive

customer success specialist

Ibex Pakistan

Job Overviewibex Pakistan is looking for a driven and customer-focused Global Customer Support Associate to become part of its Customer Service team. This position requires managing international customer interactions through both voice and chat platforms while ensuring outstanding service delivery and maintaining professional standards.Key Duties<ul><li>Respond to inbound inquiries from international customers via phone calls and chat</li><li>Deliver clear and accurate information regarding products, services, and company policies</li><li>Effectively address customer concerns, complaints, and basic technical or service-related issues</li><li>Accurately document customer interactions in CRM systems</li><li>Achieve individual and team targets related to quality assurance and productivity</li><li>Refer complex matters to the appropriate departments when necessary</li><li>Maintain a high standard of professionalism and customer satisfaction at all times</li></ul>Qualifications<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Strong written and verbal communication skills in English</li><li>Ability to perform independently in a dynamic and fast-paced environment</li></ul>Benefits<ul><li>Company-provided transport</li><li>Potential for permanent placement</li><li>Opportunities for professional development and career progression within a growing organization</li></ul>Become a part of ibex Pakistan&rsquo;s expanding global customer service network and grow your career in a dynamic environment!Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

Customer Success Specialist

3DM Solutions

Job Overview:We are looking for a motivated and results-driven Customer Success Manager to join our team at 3DM Solutions. You will be responsible for identifying potential clients, understanding their needs, and offering tailored digital solutions that drive value. This role is ideal for individuals who have a passion for client relations &amp; customer success.Key Responsibilities:<ul><li>Act as the primary point of contact for assigned clients</li><li>Build and maintain long-term client relationships</li><li>Understand client goals and ensure service delivery aligns with expectations</li><li>Manage client communication in a way that is professional, clear, and solution-oriented</li><li>Handle concerns and prevent escalations by proactive communication</li><li>Coordinate with internal teams to ensure timely and realistic delivery</li><li>Maintain a balance between client satisfaction and team workload</li><li>Provide regular updates, reports, and performance insights to clients</li></ul>Qualifications &amp; Skills:<ul><li>1+ years of experience in client dealing / account management / customer success</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and conflict-handling ability</li><li>Experience working in a marketing agency or software house is preferred</li><li>Ability to manage multiple clients simultaneously</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi Shahra-E-Faisal (Required)</li></ul>Work Location: In person

Customer Success Manager (Female)

Symits HR

<div><h3 class="jobSectionHeader">Work Type</h3><ul><li>
On-site</li></ul><h3 class="jobSectionHeader">
Industry</h3><ul><li>
Not Specified</li></ul><h3 class="jobSectionHeader">
POSITION SUMMARY:</h3>
We&rsquo;re looking for a highly motivated and customer-obsessed B2B &amp; SaaS Account Manager with proven experience working in the US industry. Understanding the dynamics, expectations, and communication standards of US-based clients is essential for this role.
You will be responsible for leading customer onboarding, conducting product demonstrations, and managing day-to-day client relationships. This role is at the heart of our customer success journey &mdash; acting as the bridge between our product and the users to ensure smooth onboarding, consistent support, and proactive engagement with our clients.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3><ul><li>
Customer Onboarding &amp; Demos</li><li>
Lead onboarding sessions and guide new customers through the platform setup.</li><li>
Deliver product demos tailored to client-specific use cases.</li><li>
Ensure successful handoff from the sales team to customer success.</li><li>
Customer Relationship Management</li><li>
Act as the primary point of contact for B2B clients.</li><li>
Maintain strong client relationships through regular check-ins, feedback loops, and proactive outreach.</li><li>
Understand client workflows and recommend platform features to maximize value.</li><li>
Support &amp; Issue Resolution</li><li>
Monitor and respond to support tickets and client emails in a timely and professional manner.</li><li>
Collaborate with the product and technical teams to resolve bugs and issues.</li><li>
Track and escalate critical client issues to ensure quick resolution.</li><li>
Retention &amp; Expansion</li><li>
Work closely with customers to ensure renewals and identify upsell opportunities.</li><li>
Gather feedback to contribute to product roadmap decisions.</li></ul><h3 class="jobSectionHeader"> 
Required Qualifications:</h3><ul><li>
5+ years of experience in a B2B SaaS account management, customer success, or sales support role, in the US/Canada Industry</li><li>
Strong communication and interpersonal skills.</li><li>
Excellent problem-solving mindset and ability to multitask.</li><li>
Familiarity with CRM systems, ticketing platforms, and remote communication tools.</li><li>
Comfortable conducting Zoom/Google Meet demos and screen sharing walkthroughs.</li><li>
Tech-savvy with a solid understanding of SaaS products and customer onboarding workflows.</li></ul><h3 class="jobSectionHeader"> 
Preferred:</h3><ul><li>
Experience working with US-based clients.</li><li>
Basic understanding of ATS, CRM, and candidate communication workflows.</li><li>
Hands-on knowledge of ticketing systems and email support automation.</li></ul><h3 class="jobSectionHeader"> 
Why Join Us:</h3><ul><li>
Work with a fast-growing SaaS platform making a real impact in HR Industry.</li><li>
High-growth career opportunity in a performance-driven environment.</li><li>
Direct exposure to leadership and cross-functional teams.</li><li>
Flexible work arrangements and a collaborative culture.</li></ul></div>

Customer Success Manager (SaaS)

Taraki

<div>
 Our client
 
 Haball Private Limited
 
 is looking for
 
 Customer
 
 
 Success Executive
 
 in
 
 Lahore.
 
 
 
 Haball is a B2B FinTech company delivering cutting-edge automated payment and digital financing solutions. Focused on empowering manufacturers and corporations, Haball specializes in managing large-scale supply chains with efficiency and innovation. The company is dedicated to transforming traditional business operations through seamless digital ecosystems, creating value for its partners and stakeholders.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Karachi Division for a Customer Service Executive. The primary responsibilities include ensuring customer satisfaction, enhancing customer retention, engaging with clients to provide exceptional support, and managing client accounts effectively. The role also involves analyzing customer needs and resolving issues to build lasting relationships while enhancing processes to improve overall service quality.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven skills in Customer Satisfaction and Customer Retention to ensure a positive client experience and foster loyalty.
 </li>
 <li>
 A bachelor's degree in Business Administration, Customer Service, or a related field is preferred.
 </li>
 <li>
 Knowledge of the FinTech industry or supply chain management is a plus.
 
 </li>
 </ul>
</div>

Customer Success Executive (Banking Experience) - Haball Private Limited

Rent Islamabad PVT LTD

Job Title: Sales / Customer Support Representative (CSR) &ndash; Online Quran Tuition (UK Students) Location: Work From Home Shift Timing: 3:00 PM &ndash; 11:00 PM (Pakistan Time)Excellent english communication skills RequiredJob Description: We are looking for a motivated and professional Sales / Customer Support Representative to join our Online Quran Tuition Academy serving students in the United Kingdom. This is a remote work-from-home position where you will communicate with parents and students, guide them about our Quran courses, and help convert inquiries into enrollments.Key Responsibilities:<ul><li>Respond to inquiries from UK-based parents and students via WhatsApp, phone, or chat</li><li>Explain Quran courses and schedules to potential students</li><li>Convert leads into paid enrollments</li><li>Provide customer support to existing students</li><li>Coordinate with Quran teachers regarding class scheduling</li><li>Maintain records of leads and student information</li></ul>Requirements:<ul><li>Good English communication skills (spoken and written)</li><li>Experience in sales or customer support is preferred</li><li>Basic computer skills (WhatsApp Web, Google Sheets, Zoom, etc.)</li><li>Reliable internet connection and quiet working environment</li><li>Ability to work evening shift 3 PM &ndash; 11 PM PKT</li></ul>Salary &amp; Benefits:<ul><li>Fixed salary + commission on enrollments</li><li>Work from home opportunity</li><li>Friendly and supportive team environment</li><li>Performance-based growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Female ENGLISH Speaking Sales Cold Callers CSR's

Medichem Enterprises

About the RoleWe are launching a new and innovative brand in Pakistan specializing in blunt tip cannulas and aesthetic needles for the rapidly growing aesthetics market.We are looking for a highly motivated Product Specialist / Business Development Manager to lead the commercial success of this product range. This is a strategic role that combines sales leadership, market development, and clinical engagement, making it ideal for someone who wants to play a key role in building a brand from the ground up.Key Responsibilities<ul><li>Lead the launch and market development of the cannula and needle product range in Pakistan</li><li>Develop and execute a business development strategy for the aesthetics segment</li><li>Identify and onboard key clients including dermatologists, plastic surgeons, and aesthetic clinics</li><li>Build and manage relationships with Key Opinion Leaders (KOLs)</li><li>Conduct product demonstrations, workshops, and hands-on training sessions</li><li>Drive revenue growth and achieve sales targets across assigned territories</li><li>Train, mentor, and support the sales team</li><li>Gather market intelligence, competitor insights, and customer feedback</li><li>Collaborate with marketing on campaigns, events, and conferences</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Life Sciences, Biomedical Engineering, or related field</li><li>3&ndash;6 years of experience in medical devices, aesthetics, or pharmaceuticals</li><li>Strong understanding of aesthetic injectables, cannulas, or needles is highly preferred</li><li>Proven track record in business development and key account management</li><li>Established network within dermatology or aesthetic clinics is a strong advantage</li><li>Excellent communication, presentation, and negotiation skills</li><li>Ability to work independently and take ownership of a new business line</li><li>Willingness to travel frequently</li></ul>What We Offer<ul><li>Competitive salary with high-performance-based incentives</li><li>Opportunity to lead a new brand launch in Pakistan</li><li>Direct exposure to international-quality aesthetic products</li><li>Fast-track career growth into leadership roles</li><li>A dynamic and entrepreneurial work environment</li></ul>How to ApplyInterested candidates are invited to send their CV to hr@medichement.com with the subject line: &ldquo;Application &ndash; Product Specialist / BDM (Aesthetics)&rdquo;Take the lead in shaping a high-growth aesthetics brand and make a real impact in the market.Work Location: In person

Product Specialist / Business Development Manager – Aesthetics (Cannulas & Needles)

TalentPop App

<div>
 
 Join Our Team at TalentPop App as an Influencer Marketing Specialist!
 
 
 
 At TalentPop App, we're on a mission to transform the digital landscape through impactful influencer partnerships. We're looking for an innovative and strategic Influencer Marketing Specialist with strong marketing experience to help shape the future of e-commerce. If you're passionate about influencer marketing, skilled in executing high-impact campaigns, and eager to make a real impact, this is the perfect opportunity for you!
 
 
 
 Why You'll Love This Role
 
 
 
 You&rsquo;ll be at the forefront of developing and executing marketing strategies that leverage influencers to build brand awareness, drive engagement, and boost conversions. As part of our team, your creativity, strategic thinking, and results-driven approach will directly contribute to our growth and success.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Develop Strategies: Create influencer marketing plans that align with overall marketing objectives, brand goals, and measurable KPIs.
 </li>
 <li>
 Source Talent: Identify and engage influencers who resonate with our brand, target audience, and campaign goals.
 </li>
 <li>
 Build Partnerships: Cultivate and maintain strong, professional relationships with influencers, agencies, and brand partners.
 </li>
 <li>
 Oversee Campaigns: Manage campaign timelines, content creation, and deliverables in collaboration with influencers and the marketing team.
 </li>
 <li>
 Ensure Quality: Provide creative direction and review influencer content to ensure it aligns with brand identity and campaign messaging.
 </li>
 <li>
 Analyze &amp; Report: Use analytics tools to measure performance, generate reports, and optimize future marketing initiatives.
 </li>
 <li>
 Collaborate Across Teams: Work closely with social media, content, and paid marketing teams to ensure campaigns integrate seamlessly into broader marketing efforts.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven experience in influencer marketing, with a solid background in broader marketing campaigns.
 </li>
 <li>
 Exceptional relationship-building, negotiation, and communication skills.
 </li>
 <li>
 In-depth understanding of social media platforms, influencer trends, digital marketing strategies, and audience engagement tactics.
 </li>
 <li>
 Strong analytical skills with the ability to interpret performance data and translate insights into actionable strategies.
 </li>
 <li>
 A creative and passionate mindset for digital marketing, brand storytelling, and campaign innovation.
 
 
 </li>
 </ul>
 
 Tech Requirements
 
 
 
 <ul>
 <li>
 Personally owned PC or laptop with sufficient processing power.
 </li>
 <li>
 Reliable internet connection with a minimum of 15 Mbps for both upload and download speed.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Permanent remote work setup, giving you the flexibility to work from anywhere.
 </li>
 <li>
 HMO coverage or a health stipend to support your health and well-being.
 </li>
 <li>
 Performance bonuses to reward your hard work and success.
 </li>
 <li>
 Generous Paid Time Off (PTO) to rest and recharge.
 </li>
 <li>
 Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App.
 
 
 </li>
 </ul>
 
 Special Instruction
 
 
 
 For us to prioritize your application for the
 
 Influencer Marketing Specialist
 
 role, please enter code
 
 INFL25
 
 when asked.
 
 
 
 At TalentPop App, we&rsquo;re not just hiring; we&rsquo;re building a team of passionate, innovative individuals who will drive the future of e-commerce. If you&rsquo;re ready to make a real impact and take your marketing career to the next level, apply now!
 
</div>

Influencer Marketing Specialist

Explore 629+ Customer success specialist in Karachi this April. Find roles across top companies and apply now to boost your career.