customer service representative Jobs in Karachi

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customer support representative Jobs in Karachi

customer support representative

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sales development representative

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business development specialist

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customer success specialist

Minerva Research Solutions

<div><h2 class="jobSectionHeader"><b>Job description</b></h2><p>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.</p><p>
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements.<br>
<br>
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.<br>
<br>
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.</p><p><b>
Industry:</b></p><ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul><p><b>
Key Responsibilities:</b></p><ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul><p><b>
Behavioral Competencies:</b></p><ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul><p><b>
Minimum Qualifications:</b></p><p><b>
Essential:</b></p><ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li><b><i>
Proficiency in the English language written and spoken both.(MANDATORY)</i></b></li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul><p><b>
Benefits:</b></p><ul><li>
Competitive salary with performance-based incentives.</li><li>
Quarterly performance bonus structure.</li><li>
Comprehensive medical health insurance for employees, spouses, and children.</li><li>
Employees' Old-Age Benefits Institution (EOBI) coverage.</li><li>
40-hour work week promoting work-life balance.</li><li>
Exposure to the US market and international clients.</li><li>
Professional learning, training, and career development opportunities.</li><li>
Generous annual leave and paid time off.</li><li>
Employee Assistance Program (EAP) supporting mental health and well-being.</li><li>
Modern office with an <b>in-house fitness gym featuring cardio equipment</b>.</li><li>
Recreation zone with <b>table tennis, foosball, and snooker</b> for relaxation and team engagement.</li><li>
Company-sponsored events, celebrations, and team-building activities.</li><li>
Inclusive, collaborative, and diverse workplace culture.</li><li>
Clear opportunities for career advancement and internal growth.</li><li>
Access to cutting-edge technology and modern workplace tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Transportation assistance for eligible employees.</li><li>
Employee recognition and rewards programs.</li><li>
Corporate social responsibility (CSR) and community engagement initiatives.</li></ul><b>
Openings:</b><ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job <b>(Night shift)</b></li></ul><p><b><br>
Work Schedule Timings:</b></p><ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul><p>
</p><p>5wxCncM0GS</p></div>

US Patient Enrollment Coordinator (Evening Shift)

TECHOMATRIX

<p><i><b>We&rsquo;re Hiring: Senior International Sales Specialist (Night Shift)</b></i></p><p>Location: F.B. Area, Block 10, Karachi</p><p>Shift: 9-hour shift between 6 PM &ndash; 6 AM</p><p>Working Days: 6 days a week</p><p>Job Type: Full-time, On-site</p><p><b>Company: TechoMatrix</b></p><p><b>www.techomatrix.com</b></p><p><b>About the Role</b></p><p><i>Techomatrix is seeking a International Sales Specialist to join our fast-growing team of global sales professionals. This role focuses on building and expanding strong business relationships with clients across the UK and USA, driving lead conversions, and closing high-value deals.</i></p><p><i>The ideal candidate will have a strong command of international sales dynamics, the ability to understand client goals, and the drive to convert opportunities into long-term business partnerships.</i></p><p><i>If you&rsquo;re ambitious, persuasive, and motivated by results; we want to hear from you.</i></p><p><b>Key Responsibilities</b></p><p>* Develop and execute strategic international sales plans to achieve and surpass monthly and quarterly revenue goals.</p><p>* Engage and convert high-quality inbound and outbound leads from targeted international campaigns.</p><p>* Build strong relationships with clients across the UK and USA, understanding their business goals and providing tailored digital solutions.</p><p>* Conduct professional client meetings, consultations, and negotiations with clarity, confidence, and integrity.</p><p>* Present service proposals aligned with client objectives across content, design, marketing, and development domains.</p><p>* Maintain accurate lead, pipeline, and performance data using CRM tools to ensure consistent follow-ups and timely closures.</p><p>* Collaborate closely with internal teams to ensure smooth project handovers, deliverables, and client satisfaction.</p><p>* Evaluate sales performance metrics, identify trends, and recommend strategies for continuous improvement and growth.</p><p><b>Requirements</b></p><ul><li>Minimum 3&ndash;5 years of proven success in international sales or client acquisition</li><li>Exceptional English fluency (spoken and written) with strong presentation and negotiation skills.</li><li>Deep understanding of global sales cycles, consultative selling, and client retention strategies.</li><li>Proficiency in using CRM tools, online communication platforms, and lead management systems.</li><li>Ambitious, self-motivated, and performance-driven individual who thrives on achieving and exceeding targets.</li></ul><p><b>What We Offer</b></p><ul><li>Market-competitive salary + lucrative commissions &amp; bonuses</li><li>Clear career growth opportunities with leadership potential</li><li>Medical insurance and additional employee benefits</li><li>Continuous professional development through training and mentorship</li><li>Collaborative, supportive, and performance-focused environment</li></ul><p><b>About Techomatrix</b></p><p><i>Techomatrix is a forward-thinking software house providing digital solutions to clients across the UK, USA, Canada, Europe, and the Middle East.</i></p><p><b>Our expertise spans across:</b></p><ul><li>Creative &amp; Research Content</li><li>Digital Marketing</li><li>Design &amp; Branding</li><li>Web and App Development</li></ul><p><i>At Techomatrix, we are bridging innovation and success; empowering global businesses through creativity, technology, and strategic excellence.</i></p><p>Job Type: Full-time</p><p>Pay: Up to Rs130,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable working onsite?</li><li>Can you commute to FB Area block 10?</li><li>Are you willing to work in night shift?</li></ul><p>Experience:</p><ul><li>International Sales: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

International Sales Specialist (Night Shift)

Genetech Solutions

<div><div><div><p>Genetech Solutions is looking for a creative, research-driven Content &amp; Marketing Specialist with at least 1- 2 years of experience. The ideal candidate will create high-quality content while supporting marketing initiatives across digital channels. This role combines content creation, market research, SEO, experimenting with AI tools, social media, email marketing, and campaign execution to help strengthen our brand and generate business opportunities.</p>
<div><div><div><h3 class="jobSectionHeader"><b>Skills</b></h3>
English communication, Strong research and analytical skills, blogs, case studies, newsletters, social media, email campaigns and marketing collateral, Understanding of SEO, AEO and GEO best practices, digital marketing, social media and email marketing, Ability to interpret content performance and optimize accordingly, time management, creativity, attention to detail, collaboration and willingness to learn, AI tools (ChatGPT, Claude, Perplexity and Canva
</div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
Bachelor's degree in Marketing, Communications, Computer Sciences, Business, or a related field.
</div><div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
&bull; Create engaging content for blogs, websites, case studies, newsletters, emails, social media and sales enablement materials. &bull; Research industry trends, competitors, customer pain points and market insights to produce high-value content. &bull; Support content strategies for different industries and buyer personas. &bull; Optimize content for SEO, AEO and GEO. &bull; Assist in planning and executing digital marketing campaigns. &bull; Manage and maintain content calendars across channels. &bull; Coordinate with designers and developers to publish campaigns. &bull; Monitor content performance and recommend improvements. &bull; Maintain content assets and documentation
</div></div><div><div>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Industry:</b></h4>
<p>Information Technology</p>
</div><div><h4 class="jobSectionHeader"><b>Category:</b></h4>
<p>Content &amp; Marketing Specialist</p>
</div><div><h4 class="jobSectionHeader"><b>Total Position:</b></h4>
<p>1</p>
</div><div><h4 class="jobSectionHeader"><b>Job Type:</b></h4>
<p>Full Time</p>
</div><div><h4 class="jobSectionHeader"><b>Department:</b></h4>
<p>Content &amp; Marketing</p>
</div><div><h4 class="jobSectionHeader"><b>Job Location:</b></h4>
<p>Karachi, Pakistan</p>
</div><div><h4 class="jobSectionHeader"><b>Gender:</b></h4>
<p>Doesn't Matter
</p></div><div><h4 class="jobSectionHeader"><b>Minimum Education:</b></h4>
<p>Bachelor's Degree</p>
</div><div><h4 class="jobSectionHeader"><b>Career Level:</b></h4>
<p>Mid Level</p>
</div><div><h4 class="jobSectionHeader"><b>Minimum Experience:</b></h4>
<p>1-2</p>
</div><div><h4 class="jobSectionHeader"><b>Require Travel:</b></h4>
<p>No
</p></div><div><h4 class="jobSectionHeader"><b>Employment Benefits:</b></h4><p><br>
</p></div><div><h4 class="jobSectionHeader"><b>Apply By:</b></h4>
<p>Aug 31, 2026</p>
</div><div><h4 class="jobSectionHeader"><b>Posted:</b></h4>
<p>Jul 30, 2026</p></div></div></div></div></div></div></div><div></div>

Content & Marketing Specialist

Insijam private limited

<p>Job Summary</p><p>We are seeking an E-Learning Support Specialist to provide technical and operational support for the organization's Learning Management System (LMS) and e-learning platforms. The ideal candidate will assist users, maintain course content, and ensure the smooth operation of online learning services.</p><p>Key Responsibilities</p><ul><li>Provide technical support for the Learning Management System (LMS).</li><li>Assist users with course access, enrollment, and platform-related issues.</li><li>Upload, organize, and maintain e-learning content.</li><li>Monitor system functionality and troubleshoot technical issues.</li><li>Coordinate with instructors and stakeholders to ensure smooth delivery of online learning programs.</li><li>Generate reports on learner participation and system usage.</li><li>Maintain user accounts and permissions.</li><li>Prepare user guides and provide training on LMS features.</li><li>Maintain documentation related to e-learning support activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's Degree in Educational Technology, Computer Science, or a related field.</li></ul><p>Experience</p><ul><li>Minimum <b>3 years</b> of relevant experience in E-Learning or Learning Management System (LMS) support.</li></ul><p>Required Skills</p><ul><li>Learning Management Systems (LMS)</li><li>E-Learning Platforms</li><li>User Support</li><li>Course Administration</li><li>Content Management</li><li>Technical Troubleshooting</li><li>Report Generation</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Communication</li><li>Customer Service</li><li>Problem-solving</li><li>Teamwork</li><li>Time Management</li></ul><p>Pay: Rs1.00 per month</p><p>Work Location: Hybrid remote in Karachi Gulshan-E-Iqbal</p>

E-Learning Support Specialist

Shariq Enterprises Proprietor

<p><b>Abou US:</b><br/><b>Shariq Enterprises</b> is a digital solutions company helping brands grow through E-commerce, Marketing, Web Development and AI Automation. We build smart, scalable systems that boost business efficiency and results<b>.</b></p><p><b>Job Description:</b><br/><b>Shariq Enterprises</b> is seeking a detail oriented, proactive and experienced Amazon Wholesale &amp; Dropshipping FBM Specialist to join our team. The ideal candidate will manage and scale our FBM business using Online Arbitrage and Retail Arbitrage models, ensuring smooth operations and consistent growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Source profitable products from verified and trusted suppliers.</li><li>List, optimize and manage FBM products on Amazon Seller Central.</li><li>Oversee inventory management, order processing, and timely fulfillment.</li><li>Monitor and analyze sales performance to identify growth opportunities and improve profitability.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience managing <b>Amazon operations</b>.</li><li>Strong understanding of Amazon Seller Central, FBM workflows and Amazon policies.</li><li>Excellent analytical, organizational, and communication skills.</li></ul><p><b>Details:</b></p><ul><li>Compensation: Basic Salary + Allowance</li><li>Career Growth: Opportunities within a fast-growing e-commerce team</li><li>Location: DHA Phase 5</li></ul><p><b>How to Apply:</b></p><p>Please write &ldquo;FBM Specialist&rdquo; in the subject line of your email and send your resume to: careers@shariqenterprises.com</p><p>Pay: Rs30,000.00 - Rs116,907.94 per month</p><p>Work Location: In person</p>

Amazon FBM Specialist

Collabrains PVT LTD

<p><b>Job Title: Content Specialist | Beginner to Intermediate Level | Full-Time | On-Site</b></p><p><b>Brand Republic</b> is looking for a creative and detail-oriented <b>Content Specialist</b> with a passion for writing and SEO. If you enjoy crafting engaging content, optimizing websites for search engines, and staying updated with the latest digital marketing trends, we'd love to hear from you.</p><p><b>Key Responsibilities</b></p><ul><li>Write high-quality, SEO-optimized content for websites, blogs, landing pages, social media, and marketing campaigns.</li><li>Conduct keyword research and implement on-page SEO best practices to improve search engine rankings.</li><li>Create engaging website, blog articles, product descriptions, and marketing content aligned with the brand voice.</li><li>Develop content calendars and assist in planning content strategies for multiple digital platforms.</li><li>Optimize existing content to improve organic traffic, search visibility, and user engagement.</li><li>Collaborate with the design and marketing teams to create compelling and impactful digital content.</li><li>Proofread and edit content to ensure clarity, accuracy, consistency, and grammatical correctness.</li><li>Research industry trends, competitors, and audience preferences to create relevant and valuable content.</li><li>Stay updated with SEO trends, search engine algorithm updates, and content marketing best practices.</li></ul><p><b>Requirements</b></p><ul><li>Beginner to intermediate level experience in content writing, copywriting, or SEO.</li><li>Strong command of written English with excellent grammar, editing, and proofreading skills.</li><li>Basic understanding of SEO principles, keyword research, and on-page optimization techniques.</li><li>Familiarity with tools such as Google Docs, Grammarly, Google Search Console, Google Analytics, Ahrefs, SEMrush, or similar tools is a plus.</li><li>Ability to conduct research and simplify complex topics into engaging, reader-friendly content.</li><li>Ability to work in a fast pace environment, manage multiple tasks and meet deadlines.</li></ul><p><b>What You'll Gain</b></p><ul><li>Professional learning and growth opportunities.</li><li>Hands-on experience with real-world SEO and content marketing projects.</li><li>Collaborative and supportive work environment.</li><li>Career progression based on performance.</li><li>Opportunity to work on diverse branding and digital marketing projects.</li></ul><p>Pay: Rs25,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Content Specialist| Full-Time | On-Site

Befiler (Pvt) Limited

<p>Arittek Solution is looking for Digital Sales &amp; Lead Generation Specialist</p><p>Requirements:</p><p>*Bachelor's degree in Marketing, Business Administration, Communications, or a related field</p><p>*1 year of experience in a relevant fieldqProven experience in B2B lead generation.</p><p>*Strong knowledge of LinkedIn, Google, Meta, email outreach, and other digital acquisition channels.</p><p>*Data-driven mindset with the ability to analyze and improve campaign performance. *Excellent communication, research, and prospecting skills.</p><p>*Experience with CRM and lead management tools is an advantage.</p><p>*Research target markets, companies, and decision-makers</p><p>*Track campaign performance and optimize strategies based on data.</p><p>*Location: DHA Phase 6, Karachi</p><p>Work Location: In person</p>

Digital Sales & Lead Generation Specialist

Explore 50+ Customer success specialist in Karachi this August. Find roles across top companies and apply now to boost your career.