csr manager

Jacked Nutrition

<p><b>Position Title:</b> CSR (Customer Service &amp; Sales) Manager<br/><b>Department:</b> Customer Service / Online Sales<br/><b>Reports To:</b> Chief Operating Officer (COO)<br/><b>Location:</b> E-11, Islamabad<br/><b>Employment Type:</b> Full-Time</p><p><b>1. Position Overview</b></p><p>We are seeking a dynamic and results-driven <b>CSR Manager</b> to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.</p><p><b>2. Key ResponsibilitiesCustomer Service Management</b></p><ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul><p><b>Online Sales Management</b></p><ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul><p><b>Collaboration &amp; Reporting</b></p><ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul><p><b>3. Required Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul><p><b>Why Join Us?</b></p><ul><li>Competitive salary: PKR <b>130,000 &ndash; 150,000/month</b></li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul><p><b>To Apply:</b><br/>Please send your CV via Indeed</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

CSR Manager

Dan - PIF Company

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  <strong>
   We&rsquo;re Hiring: PR, Communication &amp; CSR Manager | Dan Company
  </strong>
  🌿
 </p>
 <p>
  <br/>
 </p>
 <p>
  At
  <strong>
   Dan Co.
  </strong>
  , we&rsquo;re shaping the future of hospitality, eco, and adventure tourism across Saudi Arabia.
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  <br/>
 </p>
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  We&rsquo;re looking for a strategic communicator who can bring our brand stories to life, connecting people, purpose, and places through impactful media and CSR initiatives.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    About the Role
   </strong>
  </li>
 </ul>
 <p>
  We&rsquo;re seeking a
  <strong>
   PR, Communication &amp; CSR Manager
  </strong>
  to lead our corporate communications, media relations, and social responsibility programs.
 </p>
 <p>
  The ideal candidate is a
  <strong>
   strategic leader
  </strong>
  with strong media acumen and proven experience in developing PR campaigns, managing brand reputation, and delivering impactful CSR and event initiatives.
 </p>
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  <br/>
 </p>
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 <ul>
  <li>
   <strong>
    Key Responsibilities:
   </strong>
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 </ul>
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  <br/>
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  <strong>
   Strategic &amp; Managerial:
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement annual PR, communication, events, and CSR plans aligned with company strategy.
  </li>
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   Uphold Dan Co.&rsquo;s values in all communication and CSR efforts, aligning with Vision 2030 and sustainability goals.
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   Translate leadership direction into actionable initiatives that strengthen Dan Co.&rsquo;s reputation across corporate, consumer, and community levels.
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   Manage budgets, timelines, and reporting to ensure efficient execution.
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   Foster collaboration with Marketing, HR, and Operations to ensure unified narratives.
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   Represent Dan Co. in key events and media forums.
  </li>
 </ul>
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  <strong>
   Corporate &amp; Consumer PR:
  </strong>
 </p>
 <ul>
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   Drive communication strategies across Dan Co. and its brands.
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   Manage media relations, press releases, interviews, op-eds, and CEO communications (including LinkedIn visibility).
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   Monitor communication KPIs and performance reports.
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 </ul>
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   Events, Sponsorships &amp; Exhibitions:
  </strong>
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   Plan and manage corporate and consumer events and sponsorships.
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   Oversee budgeting, activation, and ROI tracking.
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   Coordinate with marketing to ensure event messaging consistency.
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 </ul>
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  <strong>
   CSR (Corporate Social Responsibility):
  </strong>
 </p>
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   Implement and track Dan Co.&rsquo;s CSR strategy and initiatives aligned with Vision 2030.
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   Manage community programs and promote CSR stories internally and externally.
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   Prepare CSR performance and impact reports.
  </li>
 </ul>
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  <strong>
   Internal Communication:
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   Lead internal engagement and communication in collaboration with HR and leadership.
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   Support Town Halls, newsletters, and culture-building campaigns that reflect Dan&rsquo;s culture.
  </li>
 </ul>
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  <br/>
 </p>
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  <br/>
 </p>
 <ul>
  <li>
   <strong>
    We&rsquo;d love to hear from you if you have:
   </strong>
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   7&ndash;10 years of experience in
   <strong>
    Public Relations
   </strong>
   or
   <strong>
    Corporate Communications
   </strong>
   .
  </li>
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   Background in
   <strong>
    hospitality, tourism, or consumer brands
   </strong>
   (hotels, resorts).
  </li>
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   Experience in
   <strong>
    protocols and government dealings
   </strong>
   .
  </li>
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   Experience managing
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    CSR campaigns
   </strong>
   ,
   <strong>
    executive communications
   </strong>
   , and
   <strong>
    events or sponsorships
   </strong>
   .
  </li>
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   Strong ability to write and publish
   <strong>
    press releases or op-eds
   </strong>
   in both Arabic and English.
  </li>
  <li>
   Excellent organization, proactivity, and flexibility to manage events outside standard hours.
  </li>
  <li>
   Based in (or willing to relocate to)
   <strong>
    Riyadh
   </strong>
   .
  </li>
 </ul>
 <p>
 </p>
</div>


PR, Communication and CSR Manager

CK Insurance Group, LLC

<p><b>What You&rsquo;ll Do</b></p><p>As the key member and leader of our service team, you&rsquo;ll handle the day-to-day details that keep our clients confident and covered. You&rsquo;ll manage policies, support retention, and ensure every interaction reflects the quality of our agency.</p><p><b>Your primary responsibilities include:</b></p><ul><li>Managing client requests for <b>policy changes, endorsements, and renewals</b></li><li>Delivering <b>timely, accurate, and proactive service</b> to clients across multiple carriers</li><li>Handling <b>billing questions, proof of insurance, and documentation updates</b></li><li>Supporting <b>new business quoting and application processing</b></li><li>Coordinating with underwriters and producers to resolve client needs</li><li>Maintaining detailed records in our <b>Agency Management System (AMS)</b></li><li>Assisting with <b>administrative tasks, audits, and compliance updates</b></li><li>Building trusted relationships that promote <b>client satisfaction and retention</b></li></ul><p><b>Who You Are</b></p><p>You&rsquo;re sharp, organized, and client-focused &mdash; the kind of person who never lets the details slip and always wants to deliver &ldquo;wow&rdquo;-level service.</p><ul><li>Active <b>Ohio Property &amp; Casualty license</b> (required)</li><li><b>2+ years</b> of experience as a CSR or Account Manager (personal or commercial lines)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with strong attention to detail</li><li>Confident using modern agency tech platforms</li><li>Motivated to grow with a fast-moving, client-first agency</li></ul><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Relocation assistance</li><li>Retirement plan</li></ul><p>Work Location: Hybrid remote in Columbus, OH 43215</p>

Licensed Insurance CSR / Account Manager – Independent Agency (Growth-Focused)

Avaada

<div><p><b>Job Description</b></p><div><div><b>
Company Overview</b></div><div></div><div><br>
Avaada Group is one of India&rsquo;s leading Renewable Energy Independent Power Producers (IPP), with a vision to be an 11 GW company by 2025. With an operational capacity of ~2 GW across states like Gujarat, Maharashtra, Rajasthan, Karnataka, Uttar Pradesh, Bihar, and Tamil Nadu, and an under-implementation capacity of 3 GW, Avaada is also expanding into new-age businesses such as Green Hydrogen, Solar Module &amp; Cell Manufacturing, and Battery Storage.</div><div></div><div><br>
At Avaada, we are committed not only to driving the clean energy revolution but also to making a meaningful social impact through innovative and sustainable Corporate Social Responsibility (CSR) initiatives.</div><div></div><div><b><br>
Position Summary</b></div><div></div><div><br>
The CSR Lead will be responsible for conceptualizing, implementing, and scaling CSR strategies that align</div><div>
with Avaada&rsquo;s long-term sustainability vision and government regulations. The role involves building</div><div>
partnerships with NGOs, government agencies, and community stakeholders while ensuring impactful</div><div>
execution of CSR projects.</div><div>
We are specifically looking for candidates with strong experience in the construction industry, particularly</div><div>
those who have executed large-scale urban development initiatives such as building schools, sanitation</div><div>
facilities, healthcare infrastructure, or other community development projects.</div><div></div><div><b><br>
Key Roles &amp; Responsibilities</b></div><br>
<div></div><ul><li>
Design, implement, and monitor CSR programs aligned with Avaada&rsquo;s CSR policy and the Government of India&rsquo;s CSR rules.</li><li>
Develop and execute strategies that deliver measurable community impact in areas such as infrastructure, education, sanitation, and health.</li><li>
Forge strong partnerships with NGOs, local authorities, and government agencies.</li><li>
Lead program planning, budgeting, monitoring, and compliance reporting.</li><li>
Drive community engagement, ensuring stakeholder involvement in CSR initiatives.</li><li>
Supervise CSR operations across sites and provide guidance to team members.</li><li>
Promote CSR initiatives through effective communication in collaboration with PR/Marketing teams.</li><li>
Ensure documentation, MIS, and compliance with statutory requirements.</li><li>
Identify opportunities to integrate CSR efforts with the company&rsquo;s business strategy and sustainability goals.</li></ul><div></div><div><b><br>
Desired Candidate Profile</b></div><br>
<div></div><ul><li>
Background in construction/urban development projects is mandatory. Proven track record of executing</li><li>
large-scale community projects such as schools, sanitation blocks, public facilities, or health centers.</li><li>
Educational Qualification: Post-Graduate in Social Work, Development Studies, Rural Development, or allied fields.</li><li>
2+ years of relevant CSR/Development sector experience.</li><li>
Strong understanding of social development issues, R&amp;R; (Resettlement &amp; Rehabilitation), and government program convergence.</li><li>
Excellent stakeholder management and networking skills with NGOs, community leaders, and government officials.</li><li>
Strong leadership abilities, strategic planning skills, and a proven record in driving results-oriented CSR projects.</li><li>
High integrity, accountability, and ability to manage budgets and compliance.</li><li>
Exceptional communication skills to represent the organization internally and externally.</li></ul><div></div><div><b><br>
Why Join Us?</b></div><ul><li>
Contribute to nation-building and community development through impactful CSR initiatives.</li><li>
Be part of a fast-growing renewable energy leader with a strong focus on sustainability.</li><li>
Work in a dynamic environment that values innovation, responsibility, and long-term impact.</li></ul></div></div><div></div>
<br><div><div><b>Job Snapshot</b></div><div><div><div>
Updated Date</div><div>
24-10-2025</div></div><div><div>
Job ID</div><div>
AvaadaJob476</div></div><div><div>
Department</div><div>
Corporate Social Responsibility</div></div><div><div>
Location</div>
Mumbai, Maharashtra, India ..+ 1</div><div><div>
Experience</div><div>
2 - 5 Years</div></div><div><div>
Employee Type</div><div>
Permanent</div></div></div></div>

Senior Executive

Think Higher Consultants

<p><b>Role &amp; Responsibilities:</b></p><ul><li>Conduct comprehensive market research to identify industry trends and competitive landscapes.</li><li>Analyze market data to provide actionable insights for strategic decision-making.</li><li>Develop and implement targeted marketing strategies to foster business growth.</li><li>Design and implement customized employee training programs to elevate workforce skills.</li><li>Facilitate seamless organizational change by developing and executing change management plans.</li><li>Establish and enforce quality assurance measures to ensure consistent service excellence.</li><li>Conduct regular process audits to identify opportunities for continuous improvement.</li><li>Collaborate with internal teams to refine and optimize business processes.</li><li>Advise on integrating sustainable practices into business operations.</li><li>Develop and implement CSR strategies aligned with corporate values and industry standards.</li><li>Monitor and report on the impact of sustainability initiatives on business and society.</li></ul><p><b>Skills and Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in business administration or a related field.</li><li>Extensive experience in consulting or related fields.</li><li>Thorough understanding of relevant laws, policies, and procedures.</li><li>Excellent project management and organizational skills.</li><li>Strong communication and interpersonal abilities.</li><li>Proficient in the use of relevant software and systems.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Office Manager

Donatekart

<div><div><b>Position : Junior Social Media &amp; CSR Coordinator</b></div><div><b>
Reporting to : CSR Manager</b></div><div><b>
Job Type : Full time</b></div><div><b>
Work Location : Bangalore (Work from Office)</b></div><div></div><div><b><br>
ABOUT DONATEKART</b></div><div></div><div><br>
Donatekart is India's most reliable crowd funding platform to donate to charities online. Founded by NIT Alumni, Donatekart has won many awards like 40 Under 40, Nasscom Social Innovation Award, etc and are incubated in T Hub, Hyderabad &amp; Zone Startups, Bombay Stock Exchange, Mumbai. We are a first of a kind platform that enables donors to directly donate products to NGOs/Charities online instead of money.</div><div>
</div><div>
In the last 6+ years, we were able to create 5000+ campaigns, raise over 200 Cr+ worth of Donations to support over 1400+ charities. Over 7,00,000+ unique donors used our platform to channelize donations to charities of their choice.</div><div></div><h4 class="jobSectionHeader"><b><br>
About the Role</b></h4><div>
We are looking for a passionate and creative <b>Junior Social Media Executive</b> to support our <b>Volunteering &amp; CSR initiatives</b>. The role will focus on managing social media channels, creating engaging content, basic video editing, designing creatives on Canva, and coordinating with internal teams and external stakeholders during volunteering events.</div><div></div><h4 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h4><ul><li>
Manage and post content on social media platforms (Instagram, LinkedIn, Twitter, Facebook, etc.)</li><li>
Create engaging designs and reels using <b>Canva</b> and basic video editing tools.</li><li>
Support in <b>event coordination</b> &ndash; handling communication, logistics, and on-ground execution.</li><li>
Capture and curate stories from volunteering events for impactful storytelling.</li><li>
Assist in planning and executing digital campaigns around CSR projects.</li><li>
Track social media insights and suggest improvements for engagement.</li><li>
Work closely with the CSR and Volunteering team for smooth project execution.</li></ul><div></div><h4 class="jobSectionHeader"><b><br>
Requirements</b></h4><ul><li>
Graduate in Mass Communication / Marketing / Social Work / or related field (preferred).</li><li><b>
0&ndash;2 years of experience</b> in social media, content creation, or event coordination.</li><li>
Proficiency in <b>Canva</b> and <b>basic video editing tools</b> (CapCut, InShot, Premiere Rush, etc.).</li><li>
Strong communication and coordination skills.</li><li>
Creative mindset with attention to detail.</li><li>
Passion for <b>social impact, CSR, and volunteering initiatives</b>.</li></ul><div></div><h4 class="jobSectionHeader"><b><br>
What We Offer</b></h4><ul><li>
Opportunity to work in a <b>fast-growing CSR &amp; volunteering ecosystem</b>.</li><li>
Hands-on experience in <b>social impact campaigns and events</b>.</li><li>
Exposure to leading corporate partners and nonprofit organizations.</li><li>
Supportive team environment with opportunities for growth.</li></ul></div><div></div>

Jr Social Media & CSR Coordinator

New Horizon

<p>Hiring for a Procurement Manager with one of the leading NGO firm based in Andheri East.</p><p>Role Purpose: He / She will be responsible for ensuring cost-effective, timely and transparent procurement of goods &amp; services that directly supports company's school transformation and CSR backed infrastructure projects.</p><p>Minimum 5+years of experience in procurement, preferably in development sector, CSR projects or construction / education infra.</p><p>Interested candidates please share us your resume to: archana.newhorizon@gmail.com</p><p>Job Type: Full-time</p><p>Pay: &#8377;600,000.00 - &#8377;800,000.00 per year</p><p>Work Location: In person</p>

Procurement Manager (Civil) - Andheri East

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