accounts and customer relationship officer Jobs in Abu Dhabi

accounts and customer relationship officer

account manager

account manager/vvip accounts - auh Jobs in Abu Dhabi

account manager/vvip accounts - auh

accounts & admin executive Jobs in Abu Dhabi

accounts & admin executive

accounts and finance manager Jobs in Abu Dhabi

accounts and finance manager

customer account manager

L3Harris

<div>L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers&rsquo; mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers&rsquo; mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.<div>
In-Service Account Manager, Middle East</div><div>
L3Harris WESCAM Division</div><div></div><div> 
About L3Harris WESCAM</div><div></div><div> 
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search &amp; Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.</div><div> 
</div><div>About the Role</div><div></div><div> 
The In-Service Account Manager works hand-in-hand with Business Development and Program Management to maintain regular contact with the Customer and other members of the &ldquo;Customer Account Team&rdquo; to ensure the customers&rsquo; concerns are continually addressed by the organization along with the provision of outstanding services. The In-Service Account Manager acts as the single Point of Contact and authority for all In-Service related areas of concern for the customer and works as a key member of the Customer Account Team.</div><div></div><div> 
Key responsibilities for assigned customers include:</div> 
<div></div><ul><li>
Management of all ongoing in-service-related activities
</li><li>Monitoring and ensuring customer satisfaction</li><li>
Management of customer in-service contracts and programs including finances
</li><li>Ensuring appropriate export permitting is in place for warranty and post warranty activities</li></ul><div></div><div> 
 Primary Responsibilities:</div> 
<div></div><ul><li>
Collaborate with Business Development and Program Management teams to drive strategic growth and enhance the customer relationships in the region.
</li><li>Lead service activities by coordinating with cross-functional teams to develop effective solutions and ensure a seamless, global customer service experience, ensuring alignment with customer and company objectives.</li><li>
Serve as the primary Account Manager for all in-service activities, overseeing repair and service activities in partnership with coordinator teams.</li><li>
Partner with Business Development to strategically manage customer accounts, forecast service needs, and create innovative service solutions. Ensure annual service renewals or new contract negotiations are forecast.</li><li>
Organize program kickoffs and conduct internal meetings to communicate program requirements to stakeholders.</li><li>
Apply core project management principles to plan, execute, and monitor customer accounts while ensuring contract deliverables are met.
</li><li>Manage revenue recognition against plans and oversee customer invoicing and payment follow-ups.</li><li>
Maintain regular communications with customers to monitor developments and proactively address potential issues.
</li><li>Act as the liaison between customer and internal teams to ensure customer satisfaction drivers are active and effective, meeting both current and future customer needs.</li><li>
Support customer account through active participation in trade shows, user groups, technical conferences, and other sales and technical events.</li><li>
Willingness and ability to travel internationally on short notice, with travel requirements of approximately 10-25% to support ongoing customer engagement and issue resolution.</li></ul><div> 
</div><div>What you'll bring:</div> 
<div></div><ul><li>
Proven ability to thrive in a fast-paced, service-oriented environment.</li><li>
Experience managing relationships with international clients.</li><li>
Strong grasp of strategic business planning processes.</li><li>
Demonstrated success in delivering comprehensive and innovative customer solutions.</li><li>
Excellent interpersonal, communication, and presentation skills.</li><li>
Solid project management capabilities.</li><li>
Understanding of contract terms, conditions, and subcontract management.</li><li>
Exceptional organizational and time management skills.</li><li>
Strong analytical abilities for investigating and resolving customer issues.</li><li>
Skilled at uniting and influencing cross-functional teams; adept in negotiation and conflict resolution.</li><li>
Understanding of Aerospace / Military maintenance planning concepts is an asset</li></ul><div></div><div> 
Desired Education and Experiences:</div> 
<div></div><ul><li>
Minimum 9 years&rsquo; of In-Service Program Management experience in an international environment.</li><li>
Minimum 9 years&rsquo; experience in an International Government / Military environment.</li><li>
Bachelor&rsquo;s Degree (Engineering or Business Management field) and minimum 6 years of prior relevant experience, OR, Graduate Degree and a minimum of 4 years of prior related experience, OR, in lieu of a degree, minimum of 10 years of prior related experience.</li><li>
PMP certification is an asset</li><li>
Multilingual English, Arabic</li></ul></div>

In-Service Account Manager, Middle East

e& UAE

<div>
 
 Job Description
 
 
 
 Builds &amp; manages relationships with customers in order to ensure customer satisfaction as well as profitable account growth and maximization of sales. Bears overall responsibility for customer ownership and acts as first-point of contact in all commercial customer interactions. Manages entire sales cycle including customer profiling, account planning, lead generation (not clear to give more details), proposing, negotiating and closing of deals.
 
 
 
 Responsibilities
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities.
 </li>
 <li>
 Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat.
 </li>
 <li>
 Executes overall sales strategy and develops compelling plans for each account with awareness on importance and strategic impact for Etisalat.
 </li>
 <li>
 Tracks, analyses and understands customers&rsquo; business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements.
 </li>
 <li>
 Identifies accesses and manages key decision makers and key influencers in the purchasing process.
 </li>
 <li>
 Keeps up to date with industry trends, Etisalat products &amp; solutions and technology and service developments.
 </li>
 <li>
 Manages entire sales cycle including customer profiling, account planning, lead generation
 </li>
 <li>
 Leads development of sales proposals tailored to address customer requirements by interfacing with Pre-Sales Support.
 </li>
 <li>
 Effectively manages negotiations with customers; finalizes proposals/ contracts with customers, closes and signs deals.
 </li>
 <li>
 Coordinates all related sections to ensure smooth and efficient processing, delivery and implementation of sold services within required deadlines and with required level of quality
 </li>
 <li>
 Ensures overall customer satisfaction by coordinating all customer facing activities and proactively initiate ideas on potential improvement programs
 </li>
 <li>
 Provides thorough after-sales services and proficiently handles issues &amp; problems.
 </li>
 <li>
 Ensures complete processing of all customer inquiries/ complaints received by customer or by Customer Care center by coordinating with related sections to ensure efficient and prompt processing and solution.
 </li>
 <li>
 Generates new sales opportunities and effectively prioritizes sales activities and communicates threats
 </li>
 <li>
 Communicates and addresses customer needs and proposes development of specific products &amp; solutions to appropriate sections
 </li>
 <li>
 Organizes and leads cross-functional teams on ad-hoc basis to address specific customer issue or requirements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing/ business administration
 </li>
 <li>
 4-5 years' experience in sales/ key account management.
 
 
 </li>
 </ul>
 We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.
 
 
 
 At e&amp; diversity is our strength and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age and abilities. If you are a person of determination and require an adjustment or accommodation to the selection process, please send your request to DiversityEquity&amp;Inclusion@eand.com
 
</div>

Account Manager/VVIP Accounts - AUH

Etihad Rail Operating Companies

<div>
 
 
 Position Overview
 
 
 
 The Accounting Manager is responsible for overseeing all accounting and statutory reporting activities within Etihad Rail Mobility. The role ensures the integrity of financial records, sound balance sheet management, and strong cash flow control. While day-to-day transactional accounting and AP are managed by Shared Services, the Accounting Manager maintains full ownership of financial reporting accuracy, reconciliations, and compliance. The position supervises one Accountant and works closely with Shared Services and the FP&amp;A Manager to ensure alignment between actuals, budgets, and forecasts.
 
 
 
 
 
 
 
 
 Financial Accounting &amp; Reporting
 
 
 <ul>
 <li>
 Oversee month-end and year-end closing, ensuring accurate and timely financial reporting under IFRS.
 </li>
 <li>
 Review and approve journal entries, accruals, and provisions prepared internally or by Shared Services.
 </li>
 <li>
 Prepare and submit statutory financial statements and audit deliverables.
 </li>
 <li>
 Maintain the general ledger, chart of accounts, and ensure balance sheet integrity.
 </li>
 <li>
 Coordinate with auditors and ensure compliance with internal control and governance requirements.
 </li>
 </ul>
 
 
 Cash Flow &amp;Treasury Management
 
 
 <ul>
 <li>
 Monitor cash flow and liquidity to ensure sufficient funds for operational and capital needs.
 </li>
 <li>
 Prepare weekly and monthly cash flow forecasts and variance analyses.
 </li>
 <li>
 Oversee bank reconciliations, payment scheduling, and intercompany settlements.
 </li>
 <li>
 Support the Head of Finance in managing treasury activities and funding transfers.
 </li>
 </ul>
 
 
 Balance Sheet Management
 
 
 <ul>
 <li>
 Own and maintain all balance sheet accounts, ensuring reconciliations are completed and reviewed monthly.
 </li>
 <li>
 Manage fixed assets, lease accounting, and depreciation schedules.
 </li>
 <li>
 Ensure proper provisioning for liabilities and resolution of aged or unallocated balances.
 </li>
 </ul>
 
 
 
 
 
 Procure to Pay Oversight
 
 
 <ul>
 <li>
 Oversee the PO process to ensure purchase requests are properly coded.
 </li>
 <li>
 Ensure GRN (Goods Received Note) procedures are adhered to and matched with supplier invoices before payment.
 </li>
 <li>
 Work with Shared Services and Procurement to resolve mismatches and ensure compliance with approval workflows.
 </li>
 <li>
 Monitor open POs and accruals to ensure timely closure and accurate expense recognition.
 </li>
 </ul>
 
 
 Shared Services Coordination
 
 
 <ul>
 <li>
 Act as the primary liaison with Shared Services for AP, AR, payroll, and GL activities.
 </li>
 <li>
 Validate financial data received from Shared Services and ensure accuracy before reporting.
 </li>
 <li>
 Monitor service levels and escalate issues or control gaps as required.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Supervise and mentor one direct report, ensuring quality, accuracy, and professional growth.
 </li>
 <li>
 Work collaboratively with the FP&amp;A Manager to ensure clear handover between accounting actuals and planning data.
 </li>
 </ul>
 
 
 
 
 
 Desirable qualifications, skills and experience
 
 
 
 
 
 
 
 Academic Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting.
 </li>
 <li>
 Experience within transportation, infrastructure, or service industries is preferred.
 </li>
 <li>
 Strong knowledge of ERP systems (e.g., Oracle, SAP) and financial reporting standards.
 </li>
 </ul>
 
 
 Professional Qualifications:
 
 
 <ul>
 <li>
 Professional certification, such as CPA, CA, ACCA, or CMA, is required.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 6-8 years of accounting experience, including at least 2 years in a supervisory role.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Strong technical accounting and IFRS knowledge
 </li>
 <li>
 Cash flow and balance sheet management
 </li>
 <li>
 Understanding of procure-to-pay and GRN processes
 </li>
 <li>
 Attention to detail and analytical ability
 </li>
 <li>
 Stakeholder coordination and communication
 </li>
 </ul>
 
 
</div>

Account Manager

Supermicro

<div>
 
 
 Job Req ID: 26186
 
 
 
 
 
 About Supermicro
 
 
 
 Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
 
 
 
 Job Summary
 
 
 
 The Technical Account Manager (TAM) plays a crucial role in ensuring customer satisfaction and retention within our Service team. This role focuses on nurturing and growing existing customer relationships by providing exceptional technical support, proactive guidance, and strategic account management. The TAM acts as a trusted advisor, understanding our customers' business needs and ensuring they maximize the value of our [product/service]. This position requires a blend of technical expertise, strong communication skills, and a passion for delivering outstanding customer service.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Relationship Management: Build and maintain strong, long-term relationships with key stakeholders within assigned customer accounts. Act as the primary point of contact for all technical and service-related inquiries.
 </li>
 <li>
 Technical Support &amp; Troubleshooting: Provide expert-level technical support to customers, troubleshooting issues, and escalating complex problems to appropriate internal teams as needed. Proactively identify and address potential technical challenges.
 </li>
 <li>
 Onboarding &amp; Training: Assist with customer onboarding, including training users on the proper use of our [product/service] and ensuring a smooth transition.
 </li>
 <li>
 Account Growth: Identify opportunities for account growth within existing customer base, working closely with sales and other relevant teams to expand product adoption and upselling.
 </li>
 <li>
 Customer Advocacy: Act as the voice of the customer within the company, gathering feedback and advocating for their needs to product development, engineering, and other internal teams.
 </li>
 <li>
 Performance Monitoring &amp; Reporting: Track key performance indicators (KPIs) related to customer satisfaction, retention, and service delivery. Prepare regular reports on account performance and identify areas for improvement.
 </li>
 <li>
 Proactive Communication: Maintain regular communication with customers, providing updates on product developments, best practices, and relevant industry news.
 </li>
 <li>
 Collaboration: Work closely with internal teams, including sales, engineering, product management, and customer success, to ensure a seamless customer experience.
 </li>
 <li>
 Documentation: Contribute to the development and maintenance of technical documentation, knowledge bases, and FAQs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience.
 </li>
 <li>
 Proven experience 1 in a technical account management, customer support, or technical sales role, preferably within the [industry] industry.
 </li>
 <li>
 Strong technical aptitude and understanding of [mention specific technologies, products, or services relevant to the role].
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills, both written and verbal.
 </li>
 <li>
 Ability to build and maintain strong customer relationships.
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Experience with CRM software (e.g., Salesforce) is a plus.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Passion for delivering exceptional customer service.
 
 
 </li>
 </ul>
 
 
 EEO Statement
 
 
 
 
 Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
</div>

Technical Account Manager

RF Technologies

Job Description:Ensure that the salesmen reporting to you achieve the most effective distribution and market coverage and follow agreed journey plans through effective control, coaching and constant contact with every salesperson in your team and with the trade. Provide solutions so as to ensure both sell in &amp; sell out are consistent to meet set targetsEnsure that the Sales executive &amp; Account Executive have the necessary skills to manage their stock, route plans cash and credit collections.Ensure assigned Sales promoters are trained on product features, pricing &amp; upselling skills so as to meet the set targetsAccountable for the level of customer service provided by the sales force &amp; responsible for the training, development and field effectiveness of the sales personnel reporting to you.Report on market and competitive developments to the Regional Manager taking a pro-active role in recommending operational improvements from sales, brand/product sales &amp; overall route performanceMust be able to build &amp; maintain relationships with all retailers, must have excellent knowledge of Arabic &amp; understanding of various customer culture. Role is open all genders.Job Responsibilities:1- Functional<ul><li>Ensure that the sales-force (Sales rep, Account executives &amp; Sales promoters) are properly equipped, trained and motivated to achieve their objectives- Sales target, collection, NPI brief to the trade &amp; Sell out</li><li>Work in the market on a regular basis with all sales personnel to assist them in managing customer issues, improving performance and providing guidance and training.</li><li>Check and approve requisitions for stock &amp; stock returns to warehouse</li><li>Ensure key account &amp; top retailer have monthly &amp; quarterly targets to drive sell in</li><li>Ensure sales promoters are trained on product features to drive sell out</li><li>Review weekly the range carried and the coverage achieved per salesman and recommend additions, deletions within routes in order to increase market share.</li><li>Conduct random market audits in the field to ensure that the reported results are correct.</li><li>Review and analyse sales force achievements to ensure company objectives are being achieved and control systems adhered to.</li><li>Establish and maintain a high profile with customers at all levels especially top 20% of customers under Key accounts, Independent retail stores of A, B &amp; C class within your assigned territory.</li><li>Assist your salesmen in identifying and pursuing new business opportunities via expansion of the customer base, range extensions or merchandising changes.</li><li>Report market and competitive activities to your manager with recommendations on actions and objectives that should be undertaken.</li><li>Ensure that all vans, stocks, tabs etc are maintained to a high standard.</li></ul>2- Organisation<ul><li>Frequently review the sales priorities, planning and presentation of the salesforce ensuring that they are continuously aware of all stock issues, pricing fluctuations, credit outstanding &amp; overdue etc</li><li>Frequently review the Journey plans, stock levels and operational effectiveness of the van sales representatives to maximize market penetration and coverage.</li><li>Accompany each salesman in the market for a minimum of 3 days a week.</li><li>Ensure that all salesmen receive a completed assessment form with agreed follow-up objectives within 2 working days of the accompanied fieldwork report, this can be on a simple one page document</li><li>Conduct annual and six monthly appraisals for all salesmen reporting to you.</li><li>Submit a monthly market visit plan to your Manager.</li></ul>3- Financial<ul><li>Ensure that the volume and value sales targets by brand allocated to you by your manager are achieved.</li><li>Recommend on changes to credit terms (days &amp; limit) and assist salesmen achieve the company credit to sales ratio target.</li><li>Conduct daily stock and cash reconciliation with the assistance of store keeper/cashier</li><li>Authorise Salesmen&rsquo;s requests, agreed price protection and repairs.</li></ul>Job DutiesYou should plan your time to be divided as follows:1. SALES ACTIVITIES 70%- Fieldwork with Salesmen- Distribution (coverage, credit collection, aging clearance)- Brand &amp; product range coverage &amp; sales- Assessment of competition, dealer shelf share etc2. TEAM MANAGEMENT 15%- In-House Training of sales executive &amp; sales promoters- Performance reviews of assigned team- Team meetings(target vs achievement, coverage, collection, sell out, review &amp; revise sell in &amp; sell out executions etc)3. ADMINISTRATION &amp; REPORTING 15%- Authorization of stock requisition- Assist for Sales planning- Stock take / reconciliationJob Types: Full-time, PermanentPay: From AED8,000.00 per month

Sales Supervisor - AUH & Al Ain

Bausch & Lomb

<div>Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Objective/Purpose of Job:
To drive strategic growth and build long-term partnerships with key healthcare stakeholders by delivering tailored pharmaceutical solutions, ensuring optimal product access, and aligning company objectives with client needs to improve patient outcomes, business performance and achieve sales targets.
Key activities/ Responsibilities:
<ul><li>To ensure achievement of personal objectives, including sales, market growth.</li>
<li>To identify key stakeholders (internal &amp; external) and partner with them to ensure availability of products.</li>
<li>To prepare a robust account commercial plan for each account to achieve business objectives, including specifying how time and personal resources would be best deployed.</li>
<li>To segment local accounts according to potential and propensity (i.e. likelihood of securing business) and to use such analysis along with relevant Commercial Team to develop Accounts commercial plans.</li>
<li>To maintain accurate customer records and complete administration in a timely manner in compliance with company minimum standards.</li>
<li>To monitor and critically review implementation of tactical plans against key performance indicators/critical success factors and to take corrective action as required in agreement with relevant sales managers.</li>
<li>To develop/propose commercial strategies within area (e.g. hospital pricing/trade marketing agreements) to optimize sales growth and profitability.</li>
<li>To facilitate customer education in relevant disease areas to increase awareness of best practice and clinical advantages of products if needed for Business Development.</li>
<li>Secure hospital formulary status and usage in key accounts and where relevant primary care support for promoted products in accordance with account plan.</li>
<li>Facilitate and negotiate contracts with Key Accounts.</li>
<li>To remain up to date with changes in the national health system to ensure that account plans develop in line with customers.</li>
<li>Liaise with corporate contacts, build and develop relationships.</li>
<li>Working with the direct manager, devise a detailed tailored plan that maximizes sales in the short and long term.</li>
<li>Evaluate and document partnership, ensuring all activity is recorded accurately on database.</li>
<li>Continuously Provide guidance and Navigation for the sales teams on accounts performance in alignment with their managers.</li>
<li>Conduct Monthly updates meeting per account for Sales Team sharing consumption and Sales per Account for key strategic accounts and B+L Brands.</li>
<li>Supporting Sales Team in field joining them when required for Access with Key accounts key procurement and KOL pharmacists.</li>
</ul>Qualifications:
<ul><li>A minimum of a Bachelors Degree is required</li>
</ul>Key Competencies:
<ul><li>Having knowledge and understanding of relevant protocols and compliance guidelines.</li>
<li>Strong networking and stakeholder management skills.</li>
<li>Excellent communication in English, with ability to communicate orally efficiently and productively and in writing, and you can influence, persuade and be credible to senior managers and external opinion leaders.</li>
<li>Business intelligence on tender Process and how to Win the UAE Tenders.</li>
<li>Experienced in Commercial and Trade agreement with Key Accounts in UAE.</li>
<li>Joining Sales Team at the Field 20% of the Time in alignment with their managers.</li>
<li>Spending 60% of the Time in field to meet own customers.</li>
<li>Spending 20% Time on Office work in an alignment with Reporting manager and Team meetings.</li>
<li>Travelling Flexibility within UAE to meet Key Decision Makers at the accounts.</li>
<li>Microsoft Skills (Advanced Excel PowerPoint &amp; Word).</li>
</ul>Expereince:
<ul><li>4-5 years experience in the UAE market.</li>
<li>2+ years of successful pharmaceutical institution/retail (including formulary responsibility) or account based selling experience is mandatory.</li></ul></div>

National Key Account Manager

emerson

Job Summary :The "ADNOC Sites Manager" is responsible for the Strategic Sites of a named Global Strategic Account of Emerson, in this case, ADNOC. This is a Leadership role in support of the overall Strategic Account Team with a primary goal of driving profitable business. The Sites Manager supports in a manner that ensures the coverage of the full scope of Emerson's automation solutions with the selected Sites and ensures strong growth of market share and entity.In This Role, Your Responsibilities Will Be :<ul><li>Develop a full understanding of the Site organization and work with the Strategic Account Director on alignment with overall ADNOC.</li><li>Be responsible for the development of wider and deeper connections across all end-user functions, with a focus on the Operations, Process, Reliability, Safety, and Maintenance domains.</li><li>Through positive relationships, understand the strategic imperatives and challenges, site priorities, and areas of support required.</li><li>Be the focal point for the end user team for any operational issues that require to be timely addressed within Emerson.</li><li>Position Emerson as a Partner of First Choice.</li><li>Promote and coordinate participation by customers on visitations at Emerson offices for Technical Information Exchange (TIE) Meetings, as well as involvement with the Emerson Global User's Exchange.</li><li>Facilitates Business Strategy Reviews for the Site that map how Emerson can be a Strategic Enabler for Business and Operations Problem resolution or the more efficient and effective advancement of Strategic Projects.</li><li>Keep the customer advised of new capabilities and product road maps and create opportunities to communicate these plans.</li><li>Leverage Emerson and Aspentech alignment to unlock whitespace opportunities.</li><li>Work with end users and internal team to proactively plan and conduct regular Site Walk-downs.</li><li>Prepare briefing documents for collaborative Site Planning Workshops.</li><li>Coordinate key activities across business units and other Emerson employees who call on the site.</li><li>Adhere to Health, Safety & Environment policies as laid by the organization.</li></ul>Who You Are?<li>You are a passionate quick learner and self-motivated. You build strong formal and informal networks.</li><li>As an active listener, you ask the right questions to accurately analyze situations. You build and deliver solutions that meet customer expectations.</li><li>You pursue everything with energy, drive, and the need to finish. You set daring goals and have high standards. You quickly and crucially act in constantly evolving situations.</li>For This Role, You Will Need :<li>5-8 years of Experience in the process industry and basic knowledge in process automation.</li><li>Must possess a Bachelor of Science or a diploma in Engineering or Technical Field.</li><li>Proficient in English & Arabic language.</li><li>Outstanding interpersonal, communication, and leadership skills.</li><li>Willing to travel to cover customer sites across Abu Dhabi and Emerson offices in UAE.</li>Preferred Qualifications That Set You Apart :<li>Masters or equivalent experience in Business Administration is preferred.</li><li>Industrial Sales and Prior Account Management experience are preferred.</li><li>Prior working experience for ADNOC with an existing network is desired.</li>Our Culture & Commitment to You!At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

ADNOC Site Manager

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