customer account manager

Intelligent Data Systems W.L.L - IDS

<div>
 Date: Dec 4, 2025
 
 
 Location:
 
 
 Doha, QA
 
 
 Company: Intelligent Data Systems W.L.L
 
 
 Req ID: 2545
 
 
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 5 to 7 years of relevant experience.
 
 
</div>

Account Manager

Deliveroo

<div>
 The
 
 Account Manager
 
 plays a pivotal role in driving Deliveroo&rsquo;s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio&rsquo;s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience.
 
 
 As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Account Ownership
 
 
 
 <ul>
 <li>
 Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.
 </li>
 <li>
 Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.
 </li>
 <li>
 Identify opportunities for category expansion, new business initiatives, and portfolio optimization.
 </li>
 <li>
 Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
 
 
 </li>
 </ul>
 
 Commercial Growth &amp; Analysis
 
 
 
 <ul>
 <li>
 Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.
 </li>
 <li>
 Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.
 </li>
 <li>
 Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in account management, business development, or strategy, preferably within food delivery, F&amp;B, or e-commerce.
 </li>
 <li>
 Exceptional analytical and problem-solving skills; advanced proficiency in Excel
 </li>
 <li>
 Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.
 </li>
 <li>
 Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English
 </li>
 <li>
 Proactive, data-led, and results-oriented mindset with a passion for improving partner success.
 </li>
 <li>
 Team player who thrives in fast-paced, cross-functional environments.
 
 
 </li>
 </ul>
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don&rsquo;t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

Sadou Design

<div>
 
 We are looking for a strong and proactive Account Manager (Female / Male) to join our team in Doha.
 
 
 Candidates must hold a valid Qatar driving license and valid Qatar residency.
 
 
 
 
 
 The ideal candidate will manage key client accounts, handle inquiries, provide professional advice, and support the introduction of new products and services, with a strong focus on long-term contract management.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Company Overview
 
 
 
 
 
 Sadou Design is a Doha-based advertising and creative company specializing in branding, events, and corporate gifts. We apply design thinking to deliver innovative, professional, and high-impact solutions while building long-term partnerships with our clients.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role for an Account Manager. You will be responsible for managing client relationships, coordinating projects, overseeing budgets, and ensuring timely and high-quality delivery.
 
 
 The role includes primary responsibility for two long-term contracts, with flexibility to support additional accounts when required.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Key Responsibilities
 
 
 &bull;	Full ownership of two long-term contracts as the main client point of contact
 
 
 &bull;	Managing corporate gifts orders, sourcing, customization, and delivery
 
 
 &bull;	Managing branding, printing, and corporate identity activation requests
 
 
 &bull;	Coordinating internally with design, production, suppliers, and logistics teams
 
 
 &bull;	Ensuring all client requests are within contract scope or properly approved
 
 
 &bull;	Monitoring timelines, quality, budgets, and client satisfaction
 
 
 &bull;	Supporting other accounts or projects when required, without impacting core contracts
 
 
 &bull;	Preparing regular reports and updates for management
 
 
 
 
 
 ⸻
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 &bull;	Minimum 4 years of experience in Account Management
 
 
 &bull;	Experience in corporate gifts, branding, printing, or creative agencies is a strong advantage
 
 
 &bull;	Strong communication, interpersonal, and negotiation skills
 
 
 &bull;	Ability to manage multiple projects and budgets effectively
 
 
 &bull;	Proficient in Microsoft Office and project management tools
 
 
 &bull;	Fluency in English and Arabic (mandatory)
 
 
 &bull;	Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field
 
 
 &bull;	Experience in events management and knowledge of the Qatar market is a plus
 
 
 &bull;	Valid Qatar driving license and Qatar residency are mandatory
 
 
 
 
 
 ⸻
 
 
 
 
 
 📩 Interested candidates may apply via LinkedIn or send their CV directly.
 
</div>

Qatar square

<ul><li>Manage and grow relationships with Arabic-speaking clients across assigned markets</li><li>Act as the main point of contact between clients and the company</li><li>Understand client needs and provide tailored solutions and recommendations</li><li>Handle client onboarding, account setup, and ongoing support</li><li>Maintain regular communication in Arabic and English (spoken and written)</li><li>Develop account plans to achieve sales targets and increase revenue</li><li>Identify upselling and cross-selling opportunities</li><li>Coordinate with internal teams (sales, marketing, operations, support) to ensure client satisfaction</li><li>Monitor account performance and prepare reports for management</li><li>Resolve client issues and complaints professionally and efficiently</li><li>Negotiate contracts, pricing, and renewals when required</li><li>Stay updated on market trends within Arabic-speaking regions</li></ul>Job Type: Full-timePay: Up to QAR3,000.00 per monthApplication Question(s):<ul><li>Do you accept 3000 riyals for the first 3 months ?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Arab account manager

iHorizons

<div><ul><li>This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets.</li></ul> 
Job Responsibilities 
Sales Life Cycle Ownership 
<ul><li>Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers</li><li>Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal</li><li>Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>With a sales cycle, support senior management with market, account, competitor and bid intelligence information</li><li>Independently handle negotiations and deal closure for small and mid-sized deals</li><li>Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
Revenue Generation 
<ul><li>Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>Sell the range of iHorizons services assigned to the role holder</li><li>Ensure that revenues generated are at acceptable gross margins</li></ul>
Customer Relation Management / Account Management 
<ul><li>Act as a single point of contact for the customer always</li><li>Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support</li><li>Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction</li><li>Drive account management and influence organizational engagement resulting in footprint expansion</li><li>Generate and maintain a credible forecast for accounts, share this information</li></ul>
Upselling And Cross Selling 
<ul><li>Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity</li><li>Identify and develop new leads from existing accounts</li><li>Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>Promote all iHorizons products/ services as they become available</li><li>Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
General Account Administration 
<ul><li>Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>Support Sales Operations team on contract renewals</li><li>Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>Follow up on invoices and be responsible for payment collections</li><li>Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
CRM and Reporting 
<ul><li>Use iHorizons CRM to log and update all activities and generate sales reports</li><li>Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
Other Ongoing tasks 
<ul><li>Visit major customers on regular basis, to strengthen relations and establish business opportunities</li><li>Entertain customers as and when necessary, to build strong relationships with them</li><li>Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>Participate in trade shows and technology events to promote company products and develop leads</li></ul> 
Educational Qualification 
<ul><li>Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field</li><li>Minimum experience of 3 years in software sales is a must</li><li>Experience in customized enterprise IT solution sales is mandatory</li><li>Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>Hands-on experience with CRM software is a plus</li></ul>
GbsPIlxfU7</div>

IT Sales Account Manager

<div>
 <ul>
 <li>
 This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets
 
 
 </li>
 </ul>
 Job Responsibilities
 
 
 Sales Life Cycle Ownership
 
 
 <ul>
 <li>
 Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers
 </li>
 <li>
 Be a trusted technology advisor to the target client to generate and qualify the right opportunities
 </li>
 <li>
 Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
 </li>
 <li>
 Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal
 </li>
 <li>
 Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
 </li>
 <li>
 With a sales cycle, support senior management with market, account, competitor and bid intelligence information
 </li>
 <li>
 Independently handle negotiations and deal closure for small and mid-sized deals
 </li>
 <li>
 Provide the right inputs and support the Sales Manager in negotiating and closing large deals
 
 
 </li>
 </ul>
 Revenue Generation
 
 
 <ul>
 <li>
 Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
 </li>
 <li>
 Sell the range of iHorizons services assigned to the role holder
 </li>
 <li>
 Ensure that revenues generated are at acceptable gross margins
 
 
 </li>
 </ul>
 Customer Relation Management / Account Management
 
 
 <ul>
 <li>
 Act as a single point of contact for the customer always
 </li>
 <li>
 Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
 </li>
 <li>
 Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support
 </li>
 <li>
 Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
 </li>
 <li>
 Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction
 </li>
 <li>
 Drive account management and influence organizational engagement resulting in footprint expansion
 </li>
 <li>
 Generate and maintain a credible forecast for accounts, share this information
 
 
 </li>
 </ul>
 Upselling And Cross Selling
 
 
 <ul>
 <li>
 Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity
 </li>
 <li>
 Identify and develop new leads from existing accounts
 </li>
 <li>
 Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
 </li>
 <li>
 Promote all iHorizons products/ services as they become available
 </li>
 <li>
 Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
 </li>
 <li>
 Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions
 
 
 </li>
 </ul>
 General Account Administration
 
 
 <ul>
 <li>
 Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
 </li>
 <li>
 Support Sales Operations team on contract renewals
 </li>
 <li>
 Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
 </li>
 <li>
 Follow up on invoices and be responsible for payment collections
 </li>
 <li>
 Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
 
 
 </li>
 </ul>
 CRM and Reporting
 
 
 <ul>
 <li>
 Use iHorizons CRM to log and update all activities and generate sales reports
 </li>
 <li>
 Provide other ad-hoc reports and analysis as required by the Sales Manager
 
 
 </li>
 </ul>
 Other Ongoing tasks
 
 
 <ul>
 <li>
 Visit major customers on regular basis, to strengthen relations and establish business opportunities
 </li>
 <li>
 Entertain customers as and when necessary, to build strong relationships with them
 </li>
 <li>
 Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
 </li>
 <li>
 Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
 </li>
 <li>
 Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities
 </li>
 <li>
 Participate in trade shows and technology events to promote company products and develop leads
 
 
 </li>
 </ul>
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field
 </li>
 <li>
 Minimum experience of 3 years in software sales is a must
 </li>
 <li>
 Experience in customized enterprise IT solution sales is mandatory
 </li>
 <li>
 Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
 </li>
 <li>
 Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
 </li>
 <li>
 Hands-on experience with CRM software is a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 GbsPIlxfU7
</div>

<div>
 <ul>
 <li>
 This is in Qatar, and you will need to relocate to Qatar and we will Provide Visa and Travel Flight tickets
 
 
 </li>
 </ul>
 Job Responsibilities
 
 
 Sales Life Cycle Ownership
 
 
 <ul>
 <li>
 Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling and leveraging on other methods to contact the decision makers
 </li>
 <li>
 Be a trusted technology advisor to the target client to generate and qualify the right opportunities
 </li>
 <li>
 Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
 </li>
 <li>
 Work closely with the client in developing solutions, identifying the right technologies and in positioning iHorizons as the prime contender to win the deal
 </li>
 <li>
 Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
 </li>
 <li>
 With a sales cycle, support senior management with market, account, competitor and bid intelligence information
 </li>
 <li>
 Independently handle negotiations and deal closure for small and mid-sized deals
 </li>
 <li>
 Provide the right inputs and support the Sales Manager in negotiating and closing large deals
 
 
 </li>
 </ul>
 Revenue Generation
 
 
 <ul>
 <li>
 Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
 </li>
 <li>
 Sell the range of iHorizons services assigned to the role holder
 </li>
 <li>
 Ensure that revenues generated are at acceptable gross margins
 
 
 </li>
 </ul>
 Customer Relation Management / Account Management
 
 
 <ul>
 <li>
 Act as a single point of contact for the customer always
 </li>
 <li>
 Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
 </li>
 <li>
 Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after sales support
 </li>
 <li>
 Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
 </li>
 <li>
 Be involved from the project kickoff meeting until final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to assure and maintain customer satisfaction
 </li>
 <li>
 Drive account management and influence organizational engagement resulting in footprint expansion
 </li>
 <li>
 Generate and maintain a credible forecast for accounts, share this information
 
 
 </li>
 </ul>
 Upselling And Cross Selling
 
 
 <ul>
 <li>
 Prepare full account development plan to identify all customers' business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize business opportunity
 </li>
 <li>
 Identify and develop new leads from existing accounts
 </li>
 <li>
 Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
 </li>
 <li>
 Promote all iHorizons products/ services as they become available
 </li>
 <li>
 Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
 </li>
 <li>
 Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions
 
 
 </li>
 </ul>
 General Account Administration
 
 
 <ul>
 <li>
 Support Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
 </li>
 <li>
 Support Sales Operations team on contract renewals
 </li>
 <li>
 Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
 </li>
 <li>
 Follow up on invoices and be responsible for payment collections
 </li>
 <li>
 Have full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
 
 
 </li>
 </ul>
 CRM and Reporting
 
 
 <ul>
 <li>
 Use iHorizons CRM to log and update all activities and generate sales reports
 </li>
 <li>
 Provide other ad-hoc reports and analysis as required by the Sales Manager
 
 
 </li>
 </ul>
 Other Ongoing tasks
 
 
 <ul>
 <li>
 Visit major customers on regular basis, to strengthen relations and establish business opportunities
 </li>
 <li>
 Entertain customers as and when necessary, to build strong relationships with them
 </li>
 <li>
 Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
 </li>
 <li>
 Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
 </li>
 <li>
 Coordinate with Marketing Communications Coordinator on identifying and executing marketing opportunities
 </li>
 <li>
 Participate in trade shows and technology events to promote company products and develop leads
 
 
 </li>
 </ul>
 Educational Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business studies, Computer Sciences, or related field
 </li>
 <li>
 Minimum experience of 3 years in software sales is a must
 </li>
 <li>
 Experience in customized enterprise IT solution sales is mandatory
 </li>
 <li>
 Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
 </li>
 <li>
 Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
 </li>
 <li>
 Hands-on experience with CRM software is a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 MWdDDtugMy
</div>

IT Sales Account Manager - Senior

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IT Sales Account Manager - Senior