relationship specialist /assistant manager Jobs in Ankara

relationship specialist /assistant manager

customer advisor

PepsiCo

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sorumlu oldu&gbreve;u ayl&inodot;k ve y&inodot;ll&inodot;k sat&inodot;&scedil; hedefini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   &Scedil;irketin belirledi&gbreve;i standartlar do&gbreve;rultusunda d&uuml;zenli ve zaman&inodot;nda m&uuml;&scedil;teri ziyaretlerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   B&ouml;lgesindeki geli&scedil;im ve verimlilik f&inodot;rsatlar&inodot;n&inodot; de&gbreve;erlendirip b&uuml;y&uuml;me vekarl&inodot;l&inodot;&gbreve;a katk&inodot;da bulunmak.
  </li>
  <li>
   Fiyatlama,promosyon,kampanya ve di&gbreve;er saat&inodot;&scedil; strateji ve aktivitelerinin sat&inodot;&scedil; noktas&inodot; hedeflerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   B&ouml;lge ekipman yerle&scedil;imi ve yeni sat&inodot;&scedil; noktas&inodot; hedeflerini ger&ccedil;ekle&scedil;tirmek
  </li>
  <li>
   Kendisine zimmetlenen &uuml;r&uuml;n,k&inodot;ymetli evrak ara&ccedil; ve cihazlar&inodot; kanuni pros&ouml;d&uuml;rlere ve kullan&inodot;m prosed&uuml;rlerine g&ouml;re kullanmak
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Tercihen &uuml;niversite mezunu
  </li>
  <li>
   Ms Office programlar&inodot;na hakim mininum orta d&uuml;zeyde Excel program&inodot; kullanabilen
  </li>
  <li>
   S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen
  </li>
  <li>
   Tercihen h&inodot;zl&inodot; sat&inodot;&scedil; sekt&ouml;r&uuml;nde sat&inodot;&scedil; tecr&uuml;besi olan
  </li>
  <li>
   &Idot;nsan ili&scedil;kileri kuvvetli
  </li>
  <li>
   Hedef ve sonu&ccedil; odakl&inodot; olan
  </li>
 </ul>
</div>


AFH Müşteri Temsilcisi (Ankara)

<div>Responsibilities:
<ul><li>Sorumlu oldu&#287;u ayl&#305;k ve y&#305;ll&#305;k sat&#305;&#351; hedefini ger&ccedil;ekle&#351;tirmek.</li><li>
&#350;irketin belirledi&#287;i standartlar do&#287;rultusunda d&uuml;zenli ve zaman&#305;nda m&uuml;&#351;teri ziyaretlerini ger&ccedil;ekle&#351;tirmek.</li><li>
B&ouml;lgesindeki geli&#351;im ve verimlilik f&#305;rsatlar&#305;n&#305; de&#287;erlendirip b&uuml;y&uuml;me vekarl&#305;l&#305;&#287;a katk&#305;da bulunmak.</li><li>
Fiyatlama,promosyon,kampanya ve di&#287;er saat&#305;&#351; strateji ve aktivitelerinin sat&#305;&#351; noktas&#305; hedeflerini ger&ccedil;ekle&#351;tirmek.</li><li>
B&ouml;lge ekipman yerle&#351;imi ve yeni sat&#305;&#351; noktas&#305; hedeflerini ger&ccedil;ekle&#351;tirmek</li><li>
Kendisine zimmetlenen &uuml;r&uuml;n,k&#305;ymetli evrak ara&ccedil; ve cihazlar&#305; kanuni pros&ouml;d&uuml;rlere ve kullan&#305;m prosed&uuml;rlerine g&ouml;re kullanmak</li></ul>
Qualifications:
<ul><li>Tercihen &uuml;niversite mezunu</li><li>
Ms Office programlar&#305;na hakim mininum orta d&uuml;zeyde Excel program&#305; kullanabilen</li><li>
S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen</li><li>
Tercihen h&#305;zl&#305; sat&#305;&#351; sekt&ouml;r&uuml;nde sat&#305;&#351; tecr&uuml;besi olan</li><li>
&#304;nsan ili&#351;kileri kuvvetli</li><li>
Hedef ve sonu&ccedil; odakl&#305; olan</li></ul></div>

Müşteri Temsilcisi (Ankara)

M Plus MENA Turkyie

<div><p><b>Hedef Ba&#351;armaksa Do&#287;ru Yerdesiniz...</b></p><p><b>
Mplus T&uuml;rkiye Hakk&#305;nda:</b></p><p>
T&uuml;rkiye&rsquo;nin en b&uuml;y&uuml;k ba&#287;&#305;ms&#305;z d&#305;&#351; kaynak sa&#287;lay&#305;c&#305;lar&#305;ndan biri olan Mplus T&uuml;rkiye, 2000 y&#305;l&#305;nda &#304;stanbul&rsquo;da kuruldu. Ocak 2020&rsquo;de, T&uuml;rkiye ve Avrupa&rsquo;daki 15 lokasyonuyla, 58 &uuml;lkeden 260 markaya 12.500 &ccedil;al&#305;&#351;an&#305; ile 32 dilde hizmet veren, BPO, Teknoloji ve Dan&#305;&#351;manl&#305;k &#351;irketler grubu M+ Group&rsquo;un en b&uuml;y&uuml;k &uuml;yesi olarak yerini ald&#305;. M+ Group&rsquo;un Mplus T&uuml;rkiye kadrosunda yakla&#351;&#305;k 8.000 ki&#351;i g&ouml;rev yap&#305;yor.</p><p>
Mplus T&uuml;rkiye, Ar-Ge merkezinde en son teknolojilerle geli&#351;tirdi&#287;i CRM ve Yapay Zeka tabanl&#305; Robotik s&uuml;re&ccedil; otomasyonu uygulamalar&#305; ile m&uuml;&#351;terilerinin ihtiya&ccedil;lar&#305;na &ouml;zel &ccedil;&ouml;z&uuml;mlerini, 7/24 kesintisiz teknik destek hizmeti ile birlikte sunuyor. M&uuml;&#351;teri hizmetleri, m&uuml;&#351;teri deneyimi, tahsilat y&ouml;netimi, sosyal medya ve backoffice y&ouml;netimi konular&#305;ndaki ba&#351;ar&#305;l&#305; projeleriyle Mplus T&uuml;rkiye, yeni nesil m&uuml;&#351;teri y&ouml;netimi ve m&uuml;&#351;teri memnuniyeti anlay&#305;&#351;&#305;yla sekt&ouml;re y&ouml;n vermeye devam ediyor.</p><p><b>
Genel Nitelikler:</b></p><ul><li>
En az Lise mezunu,</li><li>
7/24 Vardiyal&#305; Esnek &ccedil;al&#305;&#351;ma saatlerine uygun,</li><li>
Ak&#305;c&#305; ve d&uuml;zg&uuml;n bir diksiyona sahip,</li><li>
M&uuml;&#351;teri ve hizmet odakl&#305;,</li><li>
Ekip &ccedil;al&#305;&#351;mas&#305; konusunda istekli,</li><li>
&#304;kna kabiliyetine g&uuml;venen,</li><li>
Sorumluluk ve insiyatif sahibi,</li><li>
&#304;nsan ili&#351;kilerinde ba&#351;ar&#305;l&#305;,</li><li>
Bilgisayar kullanabilen,</li><li>
Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam&#305;&#351; veya en az 2 y&#305;l tecilli olmak.</li></ul><p></p><p><b><br>
G&ouml;rev Tan&#305;m&#305;:</b></p><ul><li>
Gelen &ccedil;a&#287;r&#305;lara operasyonel hedefler do&#287;rultusunda, belirlenmi&#351; konu&#351;ma kalitesi standartlar&#305;na uygun olarak do&#287;ru cevap vermek,</li><li>
M&uuml;&#351;teri ile ilk kontakta &ccedil;&ouml;z&uuml;lemeyen problemleri ilgili birimlere iletmek,</li><li>
&Uuml;r&uuml;ne y&ouml;nelik her t&uuml;rl&uuml; bilgiye detayl&#305; sahip olmak ve m&uuml;&#351;teri ihtiyac&#305;na g&ouml;re &uuml;r&uuml;n&uuml; sunmak i&ccedil;in bilgilerini s&uuml;rekli g&uuml;ncel tutmak, bunun i&ccedil;in gerekli kaynaklar&#305; kullanmak (web sitesi, e&#287;itim dok&uuml;manlar&#305; vb. etkin kullanmak),</li><li>
&Uuml;r&uuml;n ve ekran e&#287;itimlerine kat&#305;larak m&uuml;&#351;terilere do&#287;ru bilgi aktarmak,</li><li>
Problemi veya talepleri &ccedil;&ouml;z&uuml;lm&uuml;&#351; olan m&uuml;&#351;terilere geri d&ouml;n&uuml;&#351; gerekiyorsa en k&#305;sa s&uuml;rede aray&#305;p, bilgilendirme yapmak/ i&#351;lemini takip etmek ve sonu&ccedil;land&#305;rmak,</li><li>
&Ccedil;al&#305;&#351;ma g&uuml;n, saatlerine ve mola, yemek d&uuml;zenine uyum g&ouml;stermek,</li><li>
Tak&#305;m Lideri ve &uuml;st y&ouml;neticilerinden gelen geri bildirimleri dikkate alarak aksiyon almak,</li><li>
Projeye &ouml;zel KPI hedeflerine ula&#351;mak i&ccedil;in gerekli performans&#305; g&ouml;stermek,</li><li>
Projede kullan&#305;lan programlara hakim olmak ve do&#287;ru kullanmak.</li></ul></div>

Ankara Müşteri Temsilcisi (001)

World Food Programme

<div><div>DEADLINE FOR APPLICATIONS</div>
13 September 2025-23:59-GMT+03:00 Turkey Time (Istanbul)<div></div><div><i>
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.</i></div><div><br>
ABOUT WFP<br>
<br>
The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.</div><div><br>
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.<br>
<br>
To learn more about WFP, visit our website: <div>https://www.wfp.org</div></div><div></div><div>
WHY JOIN WFP?</div><ul><li><div>
WFP is a 2020 Nobel Peace Prize Laureate.</div></li><li><div>
WFP offers a highly inclusive, diverse, and multicultural working environment.</div></li><li><div>
WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</div></li><li><div>
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</div></li><li><div>
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</div></li></ul><div></div><div>
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:<br>
The Emergency Preparedness (EPR) Advisor is a short-term member of the WFP T&uuml;rkiye Country Office (TRCO), reporting to the WFP Country Director. From 2026, EPR will be a significant part of the TRCO portfolio, and the EPR Advisor is hired to establish the foundations of this workstream. As part of this workstream, WFP will contribute global EPR expertise to the Government of T&uuml;rkiye&rsquo;s emergency preparedness systems, so that when emergencies do occur actors in the system are enabled to respond more effectively, reducing the impact on affected people.<br>
The overall purpose of this role is to enhance the UN&rsquo;s contribution to T&uuml;rkiye's collective capacity for a fast, effective, and principled emergency response, centred on the Government of T&uuml;rkiye's leadership. The EPR Advisor is responsible for establishing the foundations of TRCO&rsquo;s EPR portfolio through formalizing WFP&rsquo;s support to the two key National Emergency Preparedness plans that sit under the remit of the Ministry of Interior&rsquo;s Disaster and Emergency Management Presidency (AFAD). This role has a particular focus on engagement with AFAD, defining WFP&rsquo;s contribution to AFAD&rsquo;s preparedness work at national and provincial level, facilitating structured engagement through the coordination mechanism of WFP chaired UN Country Team (UNCT) Emergency Preparedness and Response Working Group (EPR WG). Additionally, the EPR Advisor will serve as a key focal point, coordinating ad-hoc EPR discussions and responses when the country faces potential or developing emergency situations, ensuring rapid and effective communication internally.</div><div></div><div>
ACCOUNTABILITIES/RESPONSIBILITIES:<br>
Support to the UNCT Emergency Preparedness and Response Working Group (EPR WG):<br>
1.The EPR Advisor will be responsible for coordinating and delivering agreed outputs for the EPR WG, ensuring effective coordination with the Resident Coordinator (RC)Office, UN agencies, national and international NGOs, Turkish Red Crescent, AFAD, and other relevant stakeholders.<br>
2.Provide substantive and secretariat support to the EPR WG, ensuring effectiveness of the EPR WG in line with its Terms of Reference.<br>
3.Support the RC and EPR Working Group members in identifying priorities and actions to successfully fulfil the objectives of the EPR WG.<br>
4.Guide and build the capacity of incumbent WFP staff currently responsible for coordinating EPR meeting logistics, including agenda development, circulation,minute-keeping, and action point follow-up for EPR WG meetings.</div><div></div><div>
Support to WFP Government Partnerships<br>
1.Support the development and maintenance of collaborative relationships with keygovernment ministries and agencies (e.g., AFAD), including through formalizedagreements of the EPR WG for contribution to national EPR plans.<br>
2.Support facilitation of technical discussions, joint assessments, and capacitystrengthening initiatives with government counterparts.<br>
3.Monitor, analyse, and interpret relevant government policies and frameworks, providing inputs for strategic advice.</div><div><br>
Support to WFP Private Sector Engagements and Resource Mobilisation<br>
1.Support identification, cultivation, and management of specific private sector partnerships focused on EPR linkages, including EPR WG membership by the Private Sector.<br>
2.Contribute to establishing practical linkages between private sector capabilities and humanitarian coordination mechanisms.<br>
3.Identify resource mobilisation opportunities for WFP&rsquo;s EPR portfolio, building necessary relationships and preparing associated documentation with a range of partners including private sector and institutional donors.</div><div></div><div>
SPECIFIC DELIVERABLES:</div><ul><li>
Deliverable 1. Lead the development of a Costed, Measurable, and Time-bound EPR Roadmap for the EPR WG. The scope of this work will include the completion of an EPR Risk Assessment and Gap Analysis, stakeholder engagement and associated roadmap that detail action pathways for the EPR Working Group. This road map must be specifically linked to AFAD's framework for emergency response coordination and support and developed in collaboration with AFAD.</li><li>
Deliverable 2. Facilitate EPR WG Roadmap Endorsement. This includes collaboration and coordination efforts which culminate in a formal endorsement workshop. This workstream includes organizing a workshop to present the EPR roadmap to governmental, private sector, and non-governmental stakeholders. The objective of this event will be to seek feedback, secure endorsement of the roadmap, and gain agreement on its milestones and their measurement.</li><li>
Deliverable 3. Produce a concise document (approx. 2 pages) outlining WFP&rsquo;s strategic objectives in EPR in Turkey, specifically articulating the critical pathways and added value for private sector collaboration in enhancing national resilience.</li><li>
Deliverable 4. Support Capacitation of TRCO Staff in preparation for this team to take forward the EPR portfolio in 2026. This includes working with a small team of up to five people to increase their capacity to effectively deliver against the increasing EPR portfolio of work.</li><li>
Deliverable 5. Simulation event in Istanbul using GIS mapping facilities. In collaboration with the WFP&rsquo;s Regional Office, utilizing GIS capacities, the EPR Advisor will arrange a multi-stakeholder simulation exercise in contribution to Governmental preparedness efforts for an earthquake in Istanbul. The exercise will engage national and local actors, including AFAD and potential municipalities such as the Istanbul Metropolitan Municipality, to test coordination, communication and response mechanisms. The consultant will ensure that simulation planning is included in the EPR Roadmap outlined in Deliverable 1.</li></ul><div></div><div>
REQUIRED EXPERIENCE &amp; SKILLS:</div><div><br>
Education: Advanced university degree (Master's or equivalent) in Political Science, International Relations, Development Studies, Business Administration, or related field. First university degree with additional years of relevant experience accepted.</div><div><br>
Experience:<br>
o Minimum five years of progressively responsible professional experience in humanitarian affairs, emergency preparedness and response, development, or partnership management, with coordination/programmatic experience.<br>
o Proven experience in inter-agency coordination mechanisms within the UN system (e.g., UNCT, HCT).<br>
o Experience engaging with government entities and/or the private sector in a support or coordination capacity.<br>
o Experience in the T&uuml;rkiye context is required.</div><div><br>
Knowledge &amp; Skills:<br>
o Proven track record of emergency preparedness collaboration with AFAD.<br>
o Good understanding of humanitarian principles, international humanitarian law, and UN coordination architecture.<br>
o Good analytical and problem-solving skills.<br>
o Excellent communication, negotiation, and interpersonal skills.<br>
o Proven ability to work effectively in a multi-cultural environment.<br>
o Knowledge of WFP's mandate and operations is an asset.</div><div><br>
Languages: Fluency (level C) in oral and written English and Turkish is required.</div><div></div><div>
REPORTING AND ACCOUNTABILITY:<br>
The EPR Advisor reports to the WFP T&uuml;rkiye Country Director for overall strategic guidance and performance. Accountability to the UNCT for EPR WG support is through regular briefings and adherence to EPR WG terms of reference.</div><div></div><div>
WFP LEADERSHIP FRAMEWORK</div><div></div><div><br>
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.</div><div></div><div><br>
REASONABLE ACCOMMODATION</div><div></div><div><br>
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: <div>global.inclusion@wfp.org</div></div><div></div><div>
NO FEE DISCLAIMER</div><div></div><div><br>
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.</div><div></div><div><br>
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION</div><ul><li><div>
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).</div></li><li><div>
Once your profile is completed, please apply, and submit your application.</div></li><li><div>
Please make sure you upload your professional CV in the English language</div></li><li><div>
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter</div></li><li><div>
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time</div></li><li><div>
Please contact us at <div>global.hrerecruitment@wfp.org</div> in case you face any challenges with submitting your application</div></li><li><div>
Only shortlisted candidates will be notified</div></li></ul><div></div><div><i>
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.</i></div><div><i><br>
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</i></div></div><div></div>

Emergency Preparedness Advisor SSA11, Ankara

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Müşteri Temsilcisi (Ankara)

Ankara Müşteri Temsilcisi (001)

Emergency Preparedness Advisor SSA11, Ankara