customer assistant

Zachary Daniels

Customer Service Assistant - Willesden Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 basic salary + bonus + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Sales Assistant

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

A busy and fast paced business with great benefits, and plenty of opportunities for career progression - join BSS as a Branch Assistant and share our success and good times with a hard-working, friendly bunch of people. The role: The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, the next picking orders or serving customers on the trade counter. You will provide a full sales service to our customers at the trade counter and on the phone. You will also be responsible for general warehouse duties. What we are looking for: When it comes to your existing skills and experience, personality is the first thing we look for. You will be given all the training and support needed to gain the technical skills. What we want is someone who is happy to chat to customers, quick to learn and used to working accurately at pace. You will have a "can do" attitude and be able to multitask whilst working at pace. A forklift licence and/or VDU skills would be an advantage. About us: BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

Tendercuts

Job TitleCustomer Service Associate (CSA)Location:Thoraipakkam, Kolathur, Mogappair, Ambattur, Selaiyur, Adambakkam and Ashok Nagar.Job Purpose<ul><li>Serve as the first point of contact for customers (in-store, phone, app, email)</li><li>Deliver excellent customer service by addressing customer queries, processing orders/payments, resolving complaints, and ensuring customer satisfaction</li></ul>Key Responsibilities / Duties<ul><li>Greet customers politely and professionally; understand and record their needs.</li><li>Assist customers in selecting products (meat / seafood / related items), explain product details (freshness, cuts, packaging), and make suggestions if needed.</li><li>Take and process orders &mdash; including billing/payment handling (cash/card/app), order entry in POS/system, and ensure correct documentation.</li><li>Handle customer queries/inquiries via phone, email or in-person: order status, delivery tracking, substitutions, cancellations, refunds/exchanges.</li><li>Resolve complaints or escalate issues as needed to supervisor/manager to ensure timely resolution.</li><li>Maintain updated customer records / order logs / complaint logs as per company procedures.</li><li>Coordinate with store operations (butchers, packers), delivery/logistics (if needed), and other teams to ensure smooth order fulfillment and timely delivery.</li><li>Ensure hygiene and cleanliness standards in customer-facing and service areas, especially important given the fresh meat/seafood context.</li><li>Promote any ongoing offers, loyalty programs or company promotions, inform customers about them and assist in upselling when appropriate.</li><li>Maintain a professional attitude, friendly demeanor, and compliance with all company SOPs &mdash; including safety, hygiene, and customer-service protocols.</li></ul>Qualifications / Skills / Experience<ul><li>Minimum education: 12th pass or equivalent (higher education preferred).</li><li>Good verbal and written communication skills (local language + English) to interact with diverse customers.</li><li>Customer-first attitude, empathy, patience, and good interpersonal skills.</li><li>Basic numerical skills &mdash; for billing, payments, order processing.</li><li>Comfortable working in a retail/food-service environment; willingness to work shifts, weekends, and possibly evening hours.</li><li>Basic computer/POS familiarity is a plus (for order entry, billing, record-keeping).</li><li>Knowledge or willingness to learn hygiene and food-safety norms.</li><li>Prior experience in retail, FMCG, food, or customer-service roles is an advantage &mdash; though freshers can be considered if they show aptitude.</li></ul>What the Role Offers<ul><li>Opportunity to work with a leading fresh-meat &amp; seafood retail + e-commerce brand.</li><li>Learning experience in retail operations, customer handling, and order/delivery management in a food-service context.</li><li>Potential career growth within store or customer-service operations (depending on performance).</li><li>Exposure to both in-store retail and e-commerce fulfilment dynamics (as TenderCuts operates both).</li></ul>Job Types: Full-time, Part-time, Permanent, FresherPay: &#8377;12,000.00 - &#8377;14,000.00 per monthExpected hours: 54 per weekBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Admire Logistics

Customer Service &amp; Sales AssociateJob Type: Full-TimeAbout the RoleWe are seeking a proactive and customer-focused Customer Service &amp; Sales Associate to join our team. In this role, you will handle inbound and outbound calls, assist customers with product inquiries, resolve service issues, and promote suitable products or upgrades.This is an excellent opportunity for individuals who enjoy customer interaction and have a passion for helping customers while achieving sales targets.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Provide accurate product and service information</li><li>Understand customer needs and recommend relevant products/services</li><li>Generate sales through effective communication and relationship-building</li><li>Resolve customer concerns and follow up to ensure satisfaction</li><li>Update customer records and process orders using internal systems</li><li>Meet daily/weekly/monthly sales and service performance targets</li><li>Maintain high customer satisfaction scores</li></ul>Qualifications<ul><li>High school diploma or equivalent required</li><li>Prior experience in customer service, or sales preferred</li><li>Strong verbal communication and active listening skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Customer-focused attitude with a positive, problem-solving approach</li><li>Basic computer skills and ability to learn CRM/telephony systems</li></ul>What We Offer<ul><li>Competitive base salary + performance incentives</li><li>Paid training and continuous learning opportunities</li><li>Health benefits (if applicable)</li><li>Supportive work environment with career growth options</li><li>Flexible shifts (depending on business needs)</li></ul>How to Apply : Interested candidates may drop the cv on 9958773014.Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: In person

Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

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Customer Service Assistant

Customer Services Assistant - Supply Chain