customer assistant

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.</div><div></div><div><b><br>
Opening available at the following branch location:
</b></div><ul><li>1116 Shelburne Road South Burlington, VT 05403</li></ul><div><b>
This is a part time position with a starting rate of pay $18 / hour based on a 25 work week. Employees have the opportunity to earn yearly merit increases based on performance.</b></div><div></div><div><br>
We offer a robust <b>Benefits Package</b> including, but not limited to:</div><ul><li>
Employee discount</li><li>
Retirement savings plan</li><li>
Training and development</li></ul><div>
Schedule Available</div><ul><li>
Monday: 7:00am - 12:00pm</li><li>
Wednesday: 7:00am - 12:00pm</li><li>
Friday: 7:00am - 4:00pm</li><li>
Saturday: 8:30am - 12:00pm</li></ul><div></div><div><br>
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><div>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li><div>
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.</div></li><li>
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.</li><li>
Advise and review rental charges; and provide an accurate receipt to the customer.</li><li>
Inquire about service, satisfaction and document dissatisfaction.</li><li>
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.</li><li>
Use of proper statement to determine if vehicle is being returned with full tank of gas.</li><li>
Complete a service alert for any mechanical and or body damage communicated by the customers.</li><li>
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.</li><li>
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.</li><li>
Keep lot organized for ease of access and traffic flow.</li><li>
Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.</li><li>
Understand the damage loss report reporting procedure.</li></ul><div></div><p><i><br>
Equal Opportunity Employer/Disability/Veterans</i></p><p></p><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li>
Must be at least 18 years old.</li><li>
Must have two years college experience OR at least two years of customer service experience</li><li>
Must have a high school diploma or GED</li><li>
The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>
Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.</li><li>
Must be able to understand, read, write, and speak English</li></ul></div>

Customer Assistant Representative - Shelburne

Pickerington Public Library

<p><b>Location: </b>Pickerington Public Library</p><p><b>Reports to:</b> Manager as assigned</p><p><b>Non-exempt part-time position</b>: 20 hours a week</p><p><b>Compensation: </b>Starting at $14.02/hour</p><p><b>Benefits</b>: PTO, Holiday Pay and Ohio Public Retirement System</p><p>The Customer Service Assistant provides friendly, high quality service to library customers, ensuring a positive experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Responsible for managing library customer account and maintaining the library&rsquo;s collection from processing returns to ensuring proper placement on the shelves. Committed to the Pickerington Public Library&rsquo;s Mission of &ldquo;Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading&rdquo;.</p><p><b>Job Summary</b>:</p><p>&middot; Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner</p><p>&middot; Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account</p><p>&middot; Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer</p><p>&middot; Works at the Customer Service desk, including checking in and checking out items, emptying book returns, and other typical duties</p><p>&middot; Issues library cards and maintain(confidential) customer files</p><p>&middot; Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials</p><p>&middot; Counts and balances register when needed, and prepares bank deposit</p><p>&middot; Assists customers in using the catalog, computers, copiers and other equipment</p><p>&middot; Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)</p><p>&middot; Performs opening and closing duties</p><p>&middot; Participates in staff meetings and volunteer to serve on committees and library projects when appropriate</p><p>&middot; Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge</p><p>&middot; Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems</p><p>&middot; Demonstrates understanding of basic library routines and adheres to library policies and procedures</p><p>&middot; Assists in public service areas as needed; answer basic directional questions in person and over the phone; locate and retrieve materials for customers, assist customers with self-service public technology; and support the code of conduct</p><p>&middot; Assists in all public service areas, including Homework Help Center as needed</p><p>&middot; Performs additional duties as assigned including working at community events and in house library classes/events</p><p><b>Qualifications:</b></p><p>&middot; High School Diploma or equivalent</p><p>&middot; Excellent communication skills</p><p>&middot; Skill in Microsoft Office applications</p><p>&middot; Skill in ILS automation environment, or ability to develop that skill</p><p>&middot; Maintains professional, businesslike behavior and appearance</p><p>&middot; This individual would need the ability to work a flexible schedule including evenings and weekends</p><p>&middot; Demonstrated commitment to serving library customers and residents of the community</p><p><b>Physical Demands:</b></p><p>Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50 pound cart.</p><p><b>Resumes will be accepted until position is filled</b>.</p><p>The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.</p><p>Job Type: Part-time</p><p>Pay: From $14.02 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Customer Service Assistant

Al-Futtaim

<div><b>Overview Of The Role:</b><br>
<ul><li>
As a Customer Service Assistant at Dubai Festival Plaza Mall, your main responsibility is to provide front-line customer service that enhances the shopping experience for all visitors. You will welcome guests, address inquiries and concerns, provide accurate information about mall services, stores, and promotions, and reflect the mall's commitment to service excellence. Supporting daily operations by coordinating with internal teams and tenants, you contribute to a safe, friendly, and customer-focused environment. Your role as the face of the mall requires adherence to customer service guidelines and compliance with HR policies, handling all visitor inquiries and assistance with a friendly, solution-oriented approach.</li></ul><br>
<b>
What You Will Do:</b><br>
<h4 class="jobSectionHeader"><b>
Customer Service</b></h4><br>
<ul><li>
Deliver exceptional customer service to all visitors, with sensitivity to cultural differences and understanding of diverse customer expectations.</li><li>
Assist mall customers at the customer service desk with a friendly and welcoming attitude, demonstrating cultural awareness.</li><li>
Provide updated information related to new stores, closed stores, and emergency contact details.</li><li>
Be knowledgeable about mall operations, marketing and promotion information, and service policies.</li><li>
Provide on-ground support during events, activations, or peak traffic times as required by management.</li></ul><h4 class="jobSectionHeader"><b><br>
Site Knowledge</b></h4><br>
<ul><li>
Develop an in-depth understanding of the retail center to assist with customer queries.</li><li>
Gain knowledge of the layouts and location of entrances, exits, lifts, escalators, restrooms, and emergency services.</li><li>
Conduct regular mall visits to stay informed about latest developments.</li><li>
Coordinate with inter-departments to have updated information about their functionalities.</li></ul><h4 class="jobSectionHeader"><b><br>
Mall Collaterals</b></h4><br>
<ul><li>
Maintain adequate stock of mall collaterals such as e-directories and desk supplies.</li><li>
Provide information related to mall e-directory, ongoing offers and promotions, tourist information, and available services.</li><li>
Efficiently handle customer queries and maximize opportunities to generate sales.</li></ul><h4 class="jobSectionHeader"><b><br>
Resolution of Problem</b></h4><br>
<ul><li>
Proactively resolve customer complaints/issues within delegated authority.</li><li>
Ensure complaints received at the Customer Service Desk are promptly recorded, tracked, and resolved in a timely and courteous manner.</li><li>
Aim for complete customer satisfaction and adhere to service quality standards.</li></ul><h4 class="jobSectionHeader"><b><br>
Coordination</b></h4><br>
<ul><li>
Coordinate with other mall departments regarding issues relevant to these areas.</li><li>
Facilitate response and resolution of problems reported by customers affecting their perception of the facility.</li></ul><h4 class="jobSectionHeader"><b><br>
Sales</b></h4><br>
<ul><li>
Perform daily sales of gift cards, business services, and other services.</li><li>
Seek opportunities to proactively increase profit to the business.</li><li>
Maintain monthly sales quota as set forth by the department head.</li></ul><h4 class="jobSectionHeader"><b><br>
Management Support</b></h4><br>
<ul><li>
Assist in administrative tasks and support Mall Management as requested.</li><li>
Collect information related to customer feedback for promotions or surveys.</li><li>
Carry out inspections on the retail center to ensure a world-class customer environment.</li></ul><h4 class="jobSectionHeader"><b><br>
Emergency Aid and Response Team Member</b></h4><br>
<ul><li>
Provide basic level first aid services and emergency assistance to customers in case of emergencies.</li><li>
Be up to date with security trainings on Emergency response and handling.</li></ul><br>
<b>
Required Skills To Be Successful:</b><br>
<ul><li>
Customer Service Excellence</li><li>
Verbal and written communication</li><li>
Problem Solving and Complaint Handling</li><li>
Team Collaboration</li></ul><br>
<b>
What Qualifies You For The Role:</b><br>
<ul><li>
Graduation in any degree.</li><li>
Fluent in English; proficiency in Arabic or another language is advantageous.</li><li>
2 years relevant customer service experience in a shopping centre or hospitality, preferably front-desk.</li><li>
Willing to work on weekends, official holidays, and outside official working hours.</li></ul></div><p></p>

Tuscarawas County Public Library

<p>The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Strasburg location.</p><p><b>Position(s): </b>Customer Service Assistant &ndash; Strasburg</p><p><b>Status: </b>15 hours per week (Part-Time)</p><p><b>Salary: </b>$14.50/hour plus paid holiday, vacation, and sick time.</p><p><b>Qualifications: </b>High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.</p><p><b>Job Responsibilities: </b>Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:</p><ul><li>Provides quality circulation, reference, and reader&rsquo;s advisory service to customers</li><li>May plan, prepare, present, and/or assist with library programs</li><li>Provides new customers with information about the Library; promotes Library information, services, and programs</li><li>Provides Mobile Services Support</li><li>May prepare and coordinate customer collections</li><li>Interprets customers&rsquo; needs and refers them appropriately</li><li>Assists with maintaining a clean and welcoming library environment</li></ul><p><b>Job Requirements:</b></p><ul><li>Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills</li><li>Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management</li><li>Comfortable with Mobile Technology: Tablets, E-readers, Laptop, Digital downloads</li></ul><p>-</p><p>Interested persons should submit a completed job application along with three personal references through the online portal or directly to:</p><p><b>Human Resources Specialist</b></p><p><i>humanresources@tusclibrary.org</i></p><p>Tuscarawas County Public Library System</p><p>121 Fair Avenue NW</p><p>New Philadelphia, OH 44663</p><p>-</p><p>No phone calls, please. Please reach out via email with any employment inquiries.</p><p>-</p><p>-</p><p>Job Type: Part-time</p><p>Pay: From $14.50 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Shift:</p><ul><li>Day shift</li><li>Evening shift</li><li>Morning shift</li></ul><p>Work Location: In person</p>

Customer Service Assistant - Strasburg

LINRCO Pakistan

<div>
 <p>
  <strong>
   <u>
    Job Responsibilities
   </u>
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
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   Validate and review employee contact information regularly.
  </li>
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   Follow up with relevant teams to correct or update missing/invalid contact data in the system.
  </li>
  <li>
   Extract employee lists from SAP Integration regularly.
  </li>
  <li>
   Review and validate employee email and phone numbers before using them for communication.
  </li>
  <li>
   Enter call outcomes and feedback notes into SAP or internal trackers.
  </li>
  <li>
   Maintain daily logs of sent emails (welcome, POC update, birthday, etc.
  </li>
  <li>
   Tag and organize employee records by status (new, in-contact, unreachable, etc.
  </li>
  <li>
   Manually input chatbot query summaries into a support tracker, if needed
  </li>
  <li>
   Notify the Team Leader of invalid or incorrect phone numbers for corrective action.
  </li>
  <li>
   Ensure that all tasks are completed within the required service level agreement (SLA) times.
  </li>
  <li>
   Ensure that all employee data is regularly updated in SAP Coordinate with the IT &amp; SAP team to ensure the SAP system is functioning optimally for data extraction and input.
  </li>
  <li>
   Test and troubleshoot any issues in the communication tools used (example: WhatsApp, email system).
  </li>
  <li>
   Attend regular training sessions on system updates, customer service practices, or team management.
  </li>
  <li>
   Ensure that employee data is handled with utmost confidentiality and in compliance with regulations.
  </li>
  <li>
   Ensure that all communication is consistent with the company&rsquo;s confidentiality and privacy policies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualification
   </u>
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in a related field.
  </li>
  <li>
   Fresh - 2 years of Customer Service experience.
  </li>
  <li>
   Proficient in MS Office.
  </li>
  <li>
   Strong communication, interpersonal, and organizational skills.
  </li>
  <li>
   Ability to handle sensitive matters with discretion and confidentiality.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Also, You can forward your CV through below link for more upcoming Job vacancies:
 </p>
 <p>
  <u>
   https://cv-fnrco.com
  </u>
 </p>
</div>


State of Ohio

<p></p><div><div><p><i>BWC&rsquo;s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC&rsquo;s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.</i></p><p><b>
What You&rsquo;ll Be Doing:</b></p><ul><li>
Responds to physician inquiries</li><li>
Updates and maintains physician records in DEP systems</li><li>
Reviews DEP physician applications</li><li>
Assists with reimbursement and quality audits</li><li>
Assists in ensuring DEP physician compliance with DEP handbook</li></ul><b>
Qualifications</b><p><b>
Required Experience and/or Education:</b><br>
3 mos. trg. or 3 mos. exp. in office practices &amp; procedures; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult people; 1 course or 3 mos. exp. in typing, keyboarding, data entry or word processing; 1 course or 3 mos. exp. in operation of personal computer.
</p><div>Or equivalent of Minimum Qualifications for Employment noted above.</div>
<div></div>
<div><b>MAJOR WORKER CHARACTERISTICS</b><br>
<b>Knowledge </b>of office practices &amp; procedures; public relations; federal &amp;/or state laws, rules, policies &amp;/or procedures<br>
applicable to inquiries, complaints &amp;/or transactions being processed;* typing/keyboarding. <b>Skill </b>in operation of office<br>
equipment (e.g., multi-line or single line telephone, photocopier, facsimile machine, teletype, cash register/cash counter,<br>
adding machine);* operation of personal computer or computer terminal. <b>Ability </b>to apply applicable laws, rules, policies &amp;<br>
procedures to respond to inquiries, requests &amp;/or complaints &amp;/or process transactions involving several variables within<br>
familiar context; handle routine contacts in writing &amp;/or by telephone, teletype, e-mail, in-person &amp;/or other means of<br>
communication with variety of internal &amp; external customers, some of whom may be irate; collate &amp; classify information<br>
about data, people or things; prepare &amp;/or maintain accurate records &amp; reports; work alone on most tasks.<br>
(*)Developed after employment.</div><b>
Supplemental Information</b><p><b>
EEO &amp; ADA Statement:</b><br>
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.</p><p>
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox BWCADA@bwc.ohio.gov</p><p><b>
Salary Information:</b><br>
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.</p><p><b>
Transportation:</b><br>
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &amp;/or legally operate a state-owned vehicle.</p><p><b>
Educational Transcripts:</b><br>
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.</p><p>
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.</p><p><b>
Background Check:</b><br>
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.</p></div></div>

Customer Service Assistant 1 - 20068285

TULSA CITY-COUNTY LIBRARY

<div><div><div>Martin Regional Library is a vibrant community center for all of east Tulsa. The library offers bilingual storytimes, a large family play area, three meeting rooms, and individualized technology instruction through our Book-a-Librarian program. Spanish-speaking staff are available to assist customers at any time the library is open. The Bilingual Customer Service Assistant primarily serves children and families in the Children's Area. Experience interacting with children preferred.</div>
<div></div><div><b>Location:</b> Martin Regional Library -2601 S Garnett Road &lt; Google Maps link Tulsa, OK. 74129</div>
</div><div><div><div><b>Salary: </b>$14.42 /hr. - <b>Bilingual positions qualify for a pay bonus awarded quarterly.</b></div>
<div><b>Status: </b>Part time 20 hours/week</div>
<div></div><div><b>Work Schedule:</b></div>
</div><div><div>Monday 5 pm - 9 pm</div>
<div>Tuesday 2 pm - 6 pm</div>
<div>Wednesday 5 pm - 9 pm</div>
<div>Thursday 5 pm - 9 pm</div>
<div>Friday 2 pm - 6 pm</div>
<div>Rotating Saturdays and Sundays</div>
</div>
</div><div></div><div><b>A Selection of Qualifications &amp; Essential Functions Include:</b></div>
<ul><li><b>Ability to speak/read/write in both Spanish and English is required</b>.</li>
<li>Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring reference questions to the appropriate resource;</li>
<li>Registers customers by issuing and updating library cards;</li>
<li>May help customers with basic technology and Internet problems; Ability to help customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet.</li>
<li>Ability to learn and demonstrate library&rsquo;s automated systems and self-service tools.</li>
<li>Ability to operate audio-visual equipment, smart phones, mobile devices, computer hardware and software, and quickly learn new databases and consumer devices including (and not limited to) e-readers, tablets and personal computers.</li>
<li>High school diploma or G.E.D. required.</li>
</ul><div><b>Physical and Environmental Conditions:</b></div>
<div>Work occasionally requires stooping and bending. Occasional light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds) may be required.</div>
<div></div><div>There are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions.</div>
<div></div><div>Some positions require considerable physical exertion, such as regularly lifting heavy items (up to 80 pounds) such as carts or crates full of books, on a highly frequent basis and/or assuming awkward positions.</div></div><div></div>

Bilingual Customer Service Assistant

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