customer care representative Jobs in Istanbul Turkey

customer care representative

customer operations executive Jobs in Istanbul Turkey

customer operations executive

customer service - english Jobs in Istanbul Turkey

customer service - english

customer service officer Jobs in Istanbul Turkey

customer service officer

customer service professional Jobs in Istanbul Turkey

customer service professional

customer care agent

Ocean Network Express

<div><p>Looking for an exhilarating adventure in the shipping industry? Look no further than Ocean Network Express! We are seeking talented individuals who are passionate about joining our dynamic team and shaping the future of global trade.</p>
<p><b>JOB PURPOSE</b><br>
To be part of our dynamic and passionate world, we are seeking experienced Customer Care Agents for our Export department. We are seeking someone with a proven track record of working in the freight and logistics industry (or similar type industries). This role will see you coordinating end-to-end processes relating to export, dealing with international agents for bookings, directly liaising with clients and compiling documentation. You will have exceptional communication skills, have a high focus on customer service and work well in a team environment.</p>
<h2 class="jobSectionHeader"><b>PRIMARY JOB RESPONSIBILITIES</b></h2>
<ul><li>A Customer Service Export employee manages all export bookings for a specific trade and/or a specific range of customers</li></ul>
<ul><li>Providing correct booking confirmations to customers.</li></ul>
<p>- Monitoring bookings and amend them whenever required (de/increase equipment, amend equipment types, rolling bookings to next/other vessels, amendments of reefer settings etc.) keeping all relevant internal- and external parties informed.</p>
<ul><li>Keeping customers well informed of any issues with bookings.</li></ul>
<ul><li>Properly monitoring all additional costs against individual bookings and making sure they are recovered.</li></ul>
<ul><li>Investigating / correcting export dispute invoices.</li></ul>
<ul><li>Corresponding with world-wide offices to track shipments.</li></ul>
<ul><li>Checking availability of equipment, transport options and vessel space prior to accepting new bookings.</li></ul>
<ul><li>Entering bookings in the operational system in line with procedures, arranging pre-carriage with transport departments, and internally coordinating IMO / OOG requests / acceptance, stuffing of containers.</li></ul>
<ul><li>Entering bills of lading in the operational system and preparing invoices.</li></ul>
<ul><li>Solving queries, reporting to responsible persons.</li></ul>
<p><b>REQUIRED SKILLS AND COMPETENCIES</b></p>
<p>The ideal candidate should have:</p>
<ul><li>Bachelor&rsquo;s degree</li></ul>
<ul><li>An excellent command of the English language, both verbal and written.</li></ul>
<ul><li>Experience in a liner shipping or freight forwarding company.</li></ul>
<ul><li>Experience in export customs procedures in liner shipping is a plus.</li></ul>
<ul><li>Being customer and service oriented, having attention to details</li></ul>
<ul><li>Good team player</li></ul>
<ul><li>Open for changes and improvement</li></ul></div>

Customer Service Export Coordinator

Lavixo

<div><div><b>Company Description:</b></div><div>
Lavixo, an innovative organization in the finance sector, has established a strong reputation. With a large team of dedicated professionals, we provide investment consulting and customized service solutions that prioritize customer satisfaction, delivering high-quality service tailored to each client's unique needs. We are currently recruiting Customer Support Specialists to join our team and provide customer service across our group companies, seeking individuals passionate about delivering exceptional support in multiple languages.</div><div></div><div><b><br>
Role Description:</b></div><div>
This is a full-time onsite role for an Account Manager. As a Customer Support Specialist, you will engage with clients across our group companies. You will use contact center technologies to enhance client experiences and maintain high levels of satisfaction.<br>
<br>
<b>You will be responsible for:</b></div><ul><li>
Handling inbound and outbound calls.</li><li>
Responding to customer inquiries and requests professionally.</li><li>
Delivering excellent customer service to meet performance goals.</li></ul><div></div><div><b><br>
What We Offer:</b></div><ul><li>
Competitive salary and performance bonuses.</li><li>
A professional and supportive work environment.</li><li>
Opportunities for growth and career advancement.</li></ul><div></div><div><b><br>
Requirements:</b></div><ul><li>
Korean in professional level.</li><li>
Proficiency in English (professional working level).</li><li>
Preferably residing in Istanbul with a residence permit.</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Language proficiencies.</li><li>
Customer satisfaction and solution-oriented approach.</li><li>
Strong communication skills and preference for teamwork.</li><li>
Proficiency in MS Office.</li><li>
Previous experience in customer support is a plus.</li></ul><div></div><div><br>
We will provide more details about the position during the interview process.</div><div></div><div><b><br>
Learn more about us:</b></div><div>
Visit our website: https://lavixo.com/</div><div></div><div><br>
Join our team and become part of a leading company in customer service excellence!</div><div><br>
<b>
Biz Kimiz?</b></div><div>
2011 y&#305;l&#305; itibariyle Ukrayna&rsquo;da ve 2019 y&#305;l&#305; itibariyle &#304;stanbul/Sar&#305;yer&rsquo;de bulunan ofisimizde online finans alan&#305;nda m&uuml;&#351;terilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;al&#305;&#351;an&#305;m&#305;z ilgili dilde m&uuml;&#351;terilerimizi arayarak onlara ihtiya&ccedil;lar&#305; do&#287;rultusunda m&uuml;&#351;teri deste&#287;i hizmeti sa&#287;lamaktad&#305;r.<br>
<br>
M&uuml;&#351;terilerimizin beklentilerini nitelikli hizmetle kar&#351;&#305;lamak &ouml;nceli&#287;imizdir. Hizmet kalitemizi s&uuml;rekli geli&#351;tirmek i&ccedil;in teknolojik altyap&#305;m&#305;z&#305; &uuml;st&uuml;n tutmaya ve donan&#305;ml&#305; insan kayna&#287;&#305;m&#305;z&#305; verimli kullanmaya &ouml;zen g&ouml;steririz.<br>
LAVIXO b&uuml;nyesinde ki&#351;ilerin cinsiyetine, etnik k&ouml;kenine, &#305;rk&#305;na, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;&#351;&uuml;ncesine, dinine ve di&#287;er inan&#305;&#351;lar&#305;na ili&#351;kin ayr&#305;mc&#305;l&#305;k yap&#305;lamaz. &#304;&#351;e al&#305;mlarda ve terfilerde, sa&#287;lanan &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;nda, m&uuml;&#351;terilerle olan t&uuml;m ili&#351;kilerde bu anlay&#305;&#351; ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunal&#305;m, ki&#351;i hak ve &ouml;zg&uuml;rl&uuml;klerine sayg&#305; duyar, inan&#305;r ve destekleriz.</div><div><br>
<b>
Biz Kimiz?</b></div><div>
2011 y&#305;l&#305; itibariyle Ukrayna&rsquo;da ve 2019 y&#305;l&#305; itibariyle &#304;stanbul/Sar&#305;yer&rsquo;de bulunan ofisimizde online finans alan&#305;nda m&uuml;&#351;terilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;al&#305;&#351;an&#305;m&#305;z ilgili dilde m&uuml;&#351;terilerimizi arayarak onlara ihtiya&ccedil;lar&#305; do&#287;rultusunda m&uuml;&#351;teri deste&#287;i hizmeti sa&#287;lamaktad&#305;r.<br>
<br>
M&uuml;&#351;terilerimizin beklentilerini nitelikli hizmetle kar&#351;&#305;lamak &ouml;nceli&#287;imizdir. Hizmet kalitemizi s&uuml;rekli geli&#351;tirmek i&ccedil;in teknolojik altyap&#305;m&#305;z&#305; &uuml;st&uuml;n tutmaya ve donan&#305;ml&#305; insan kayna&#287;&#305;m&#305;z&#305; verimli kullanmaya &ouml;zen g&ouml;steririz.<br>
LAVIXO b&uuml;nyesinde ki&#351;ilerin cinsiyetine, etnik k&ouml;kenine, &#305;rk&#305;na, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;&#351;&uuml;ncesine, dinine ve di&#287;er inan&#305;&#351;lar&#305;na ili&#351;kin ayr&#305;mc&#305;l&#305;k yap&#305;lamaz. &#304;&#351;e al&#305;mlarda ve terfilerde, sa&#287;lanan &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;nda, m&uuml;&#351;terilerle olan t&uuml;m ili&#351;kilerde bu anlay&#305;&#351; ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunal&#305;m, ki&#351;i hak ve &ouml;zg&uuml;rl&uuml;klerine sayg&#305; duyar, inan&#305;r ve destekleriz.</div><br>
<b>
About Lavixo:</b><p><br>
2011 y&#305;l&#305; itibariyle Ukrayna&rsquo;da ve 2019 y&#305;l&#305; itibariyle &#304;stanbul/Sar&#305;yer&rsquo;de bulunan ofisimizde online finans alan&#305;nda m&uuml;&#351;terilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;al&#305;&#351;an&#305;m&#305;z ilgili dilde m&uuml;&#351;terilerimizi arayarak onlara ihtiya&ccedil;lar&#305; do&#287;rultusunda m&uuml;&#351;teri deste&#287;i hizmeti sa&#287;lamaktad&#305;r. M&uuml;&#351;terilerimizin beklentilerini nitelikli hizmetle kar&#351;&#305;lamak &ouml;nceli&#287;imizdir. Hizmet kalitemizi s&uuml;rekli geli&#351;tirmek i&ccedil;in teknolojik altyap&#305;m&#305;z&#305; &uuml;st&uuml;n tutmaya ve donan&#305;ml&#305; insan kayna&#287;&#305;m&#305;z&#305; verimli kullanmaya &ouml;zen g&ouml;steririz. LAVIXO b&uuml;nyesinde ki&#351;ilerin cinsiyetine, etnik k&ouml;kenine, &#305;rk&#305;na, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;&#351;&uuml;ncesine, dinine ve di&#287;er inan&#305;&#351;lar&#305;na ili&#351;kin ayr&#305;mc&#305;l&#305;k yap&#305;lamaz. &#304;&#351;e al&#305;mlarda ve terfilerde, sa&#287;lanan &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;nda, m&uuml;&#351;terilerle olan t&uuml;m ili&#351;kilerde bu anlay&#305;&#351; ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunal&#305;m, ki&#351;i hak ve &ouml;zg&uuml;rl&uuml;klerine sayg&#305; duyar, inan&#305;r ve destekleriz.</p></div>

English Speaking Sales Representative

Savior Artigos Texteis Lda

<div>
 <strong>
  Remote German Customer Service Advisor
  <br/>
  <br/>
 </strong>
 We are seeking reliable, proactive, and motivated German (C1/C2) speakers to join an exciting international customer support operation. This role is designed for those looking for continuous growth and the opportunity to develop their skills in a global business environment.
 <br/>
 <br/>
 <strong>
  What Your Day Looks Like:
 </strong>
 You will be the vital link, providing essential support and information on travel plans, booking modifications, or order issues. Youll interact with customers via multiple channels, showcasing professionalism and precision. You will be supported by a detailed knowledge base to ensure accurate and reliable assistance.
 <br/>
 <br/>
 <strong>
  Whats in it for you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Remote setup
  </li>
  <li>
   Friendly and diverse work culture
  </li>
  <li>
   Ongoing support and career opportunities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work-Life Balance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   100% Remote Flexibility.
  </li>
  <li>
   Structured Breaks: Daily breaks include a 30-minute lunch and additional 15 or 30-minute breaks.
  </li>
  <li>
   Rotational Days Off: Enjoy two days off per week, scheduled biweekly.
   <br/>
  </li>
 </ul>
</div>


German Speakers | Full-Time Remote in Türkiye

OUNO BILIŞIM DAĞITIM A.Ş.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
Ouno Teknik Servis Hizmetleri A.&#350;. olarak cep telefonu, tablet, giyilebilir teknolojiler ve ak&#305;ll&#305; ev &uuml;r&uuml;nleri sekt&ouml;rlerinde faliyet g&ouml;steren 30 dan fazla global markaya yetkili teknik servis hizmeti veren firmam&#305;z&#305;n dinamik ve h&#305;zla b&uuml;y&uuml;yen ekibine kat&#305;lmak &uuml;zere, m&uuml;&#351;teri hizmetleri konusunda deneyimli, ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;, problem &ccedil;&ouml;zme yetene&#287;i olan &Ccedil;a&#287;r&#305; Merkezi Eleman&#305; aray&#305;&#351;&#305;m&#305;z mevcuttur.<br>
<br>
<b>&Ouml;nemli Bilgi:</b> &Ccedil;a&#287;r&#305; merkezimiz grup &#351;irketlerimize personel yeti&#351;tiren bir okul gibi &ccedil;al&#305;&#351;maktad&#305;r. &Ccedil;al&#305;&#351;kan, yetenekli ve gelecek vaat eden adaylar i&ccedil;in b&uuml;y&uuml;k bir f&#305;rsatt&#305;r.&#304;&#351; Tan&#305;m&#305;;<br>
<br>
<ul><li>Firmam&#305;z&#305;n<b> TEPE&Ouml;REN / TUZLA</b> lokasyonu i&ccedil;in,</li><li>M&uuml;&#351;teri sorular&#305;n&#305;, &#351;ikayetlerini ve sipari&#351;lerini telefon ve e-posta yoluyla yan&#305;tlamak,</li><li>M&uuml;&#351;teri memnuniyetini sa&#287;lamak ve m&uuml;&#351;teri ili&#351;kilerini y&ouml;netmek,</li><li>M&uuml;&#351;teri verilerini ve etkile&#351;imlerini do&#287;ru bir &#351;ekilde izlemek ve g&uuml;ncellemek,</li><li>&Uuml;r&uuml;n ve hizmet bilgilerini sa&#287;lamak ve m&uuml;&#351;terilere yard&#305;mc&#305; olmak,</li><li>M&uuml;&#351;teri geri bildirimlerini toplamak ve raporlamak,</li></ul></div><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
- En az lise mezunu,- MS Office Programlar&#305;na hakim,<br>
<ul><li>Geli&#351;mi&#351; ileti&#351;im becerilerine ve ikna kabiliyetine sahip,</li><li>M&uuml;&#351;teri hizmetlerine y&ouml;nelik tutku ve motivasyon sahibi,</li><li>&Ccedil;&ouml;z&uuml;m odakl&#305; ve ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li><li>Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam&#305;&#351; ya da en az 2 y&#305;l tecilli,</li><li>Anadolu yakas&#305;nda ikamet eden &ccedil;al&#305;&#351;ma arkada&#351;lar&#305; aramaktay&#305;z, personel servisimiz bulunmaktad&#305;r.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>&Ccedil;a&#287;r&#305; Merkezi Eleman&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Telekom&uuml;nikasyon
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>&Ccedil;a&#287;r&#305; Merkezi
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305; Tuzla
<p>Tepe&ouml;ren, Tuzla/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>3-15 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>27.10.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>24.12.2025</div></div></ul></div>

Çağrı Merkezi Elemanı-TUZLA

ING Türkiye

<div>
 <p>
  We are looking for a
  <strong>
   Senior AI Engineer
  </strong>
  with a strong software engineering background and deep expertise in generative AI, multi-agent system design, guardrails, monitoring, and evaluation methodologies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will work in a
  <strong>
   AI Team
  </strong>
  focused on developing internal AI agents, automation workflows, and an AI orchestration platform that will support the productivity of our engineers across the organization and build, and scale our internal AI agent ecosystem from the ground up.
 </p>
 <p>
  This role is hands-on, impactful, and ideal for someone who wants to build real production AI systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you will do
  </strong>
 </p>
 <ul>
  <li>
   Build lightweight tools, servers, and orchestration layers (e.g. MCP servers) that enable agents to operate reliably in production
  </li>
  <li>
   Architect and deliver agentic systems for internal engineering use cases: code analysis, documentation generation, SDLC automation, and troubleshooting assistance, etc.
  </li>
  <li>
   Take full ownership from prototyping and development through production deployment and maintenance
  </li>
  <li>
   Develop and maintain RAG pipelines, vector search, and semantic retrieval layers for knowledge-intensive applications
  </li>
  <li>
   Develop and refine LLM-based solutions including prompt engineering, performance evaluation, and cost optimization
  </li>
  <li>
   Build integrations between agents and internal tools (ServiceNow, Azure DevOps, observability platforms, internal knowledge bases)
  </li>
  <li>
   Define and enforce security controls including prompt sanitization, access control, audit trails, threat modeling, injection defense, and hallucination mitigation
  </li>
  <li>
   Establish comprehensive monitoring and evaluation methods for multi-agent systems measuring accuracy, safety, cost, and latency
  </li>
  <li>
   Keep up with the latest developments in LLMs, agent frameworks, workflow engines, and evaluation methodologies
  </li>
  <li>
   Collaborate with engineering teams to understand their needs, build relationships, and expand AI adoption across the organization
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for (Must-Have)
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's/Master's degree in Computer Science, Engineering, or equivalent degree
  </li>
  <li>
   5+ years of software engineering experience with strong Python skills and OOP fundamentals (Javaor .NET is a plus)
  </li>
  <li>
   Proven ability to design and architect agentic systems from scratch, including multi-agent orchestration and planning/reasoning flows
  </li>
  <li>
   Hands-on experience building production agentic AI applications using frameworks like LangChain, LangGraph, CrewAI or similar
  </li>
  <li>
   Experience with LLM APIs (OpenAI, Azure OpenAI, etc.)
  </li>
  <li>
   Strong API and microservices development experience with FastAPI, Flask, or Django
  </li>
  <li>
   Enterprise integration skills using RESTful APIs and event driven integration patterns (Kafka, RabbitMQ)
  </li>
  <li>
   Experience crafting prompts for enterprise tasks
  </li>
  <li>
   RAG pipeline expertise: vector databases, embeddings, semantic retrieval, and hybrid search methods
  </li>
  <li>
   Production system experience: CI/CD, containerization, testing, observability, and deployment best practices
  </li>
  <li>
   Strong understanding of agent safety, bias mitigation, transparency, and ethical design practices.
  </li>
  <li>
   Excellent communication and collaboration skills with ability to work autonomously in a "build from scratch" environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice to Have
  </strong>
 </p>
 <ul>
  <li>
   Background in banking, fintech, or regulated industries with sensitive data handling
  </li>
  <li>
   Open-source contributions or experience integrating agent frameworks into real-world applications with measurable impact
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why this role is unique
  </strong>
 </p>
 <ul>
  <li>
   You will be part of the first core team designing how AI will be used across ING T&uuml;rkiye&rsquo;s engineering ecosystem
  </li>
  <li>
   You will not only build features, but shape patterns, architecture, and standards
  </li>
  <li>
   Impact is immediate and internal &ndash; you get real production users, not demo projects
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
 </p>
 <p>
  At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You First Become Your True Self, Then an INGer:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Flexible
   </strong>
   and
   <strong>
    hybrid working models
   </strong>
   , including remote options every third week of the month and during summer.
  </li>
  <li>
   <strong>
    14 days of welcome leave
   </strong>
   in your first year&mdash;don&rsquo;t wait to pursue your dreams!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Continuous Growth and Development:
  </strong>
 </p>
 <ul>
  <li>
   Access to global and local learning opportunities through
   <strong>
    ING Academy,
   </strong>
   <strong>
    LearnUp
   </strong>
   , and certification programs with leading universities.
  </li>
  <li>
   Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
  </li>
  <li>
   Flexible career experiences await you through
   <strong>
    Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
   </strong>
   and
   <strong>
    Global STA/LTA programs
   </strong>
   , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
  </li>
  <li>
   When you step into a managerial role at ING, our exclusive
   <strong>
    RISE Leadership Program
   </strong>
   empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   A Dynamic and Supportive Work Environment:
  </strong>
 </p>
 <ul>
  <li>
   An informal and collaborative culture where
   <strong>
    your ideas
   </strong>
   and
   <strong>
    innovations are valued.
   </strong>
  </li>
  <li>
   Social clubs, celebrations, and events to help you balance work and fun.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We Care About You:
  </strong>
 </p>
 <ul>
  <li>
   Comprehensive health insurance for you and your loved ones.
  </li>
  <li>
   Private pension plans to help you achieve your future goals.
  </li>
  <li>
   On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  For more information about our
  <strong>
   Orange Culture
  </strong>
  , click here now:
 </p>
 <p>
  <br/>
 </p>
 <p>
  https://youtu.be/Q-tB2-J1lzQ
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
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  Candidates are expected not to share any sensitive personal data.
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Senior AI Engineer

Fenix İnsan Kaynakları Eğitim ve Danışmanlık

<p><b>GENEL N&#304;TEL&#304;KLER VE &#304;&#350; TANIMI</b></p><p>Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z, global ve uluslararas&#305; markalar&#305;n m&uuml;&#351;teri hizmetleri ekibinde de&#287;erlendirilmek &uuml;zere, Home Office t&uuml;m T&uuml;rkiye geneli ana dil seviyesinde &quot;Almanca Bilen M&uuml;&#351;teri &#304;li&#351;kileri Uzman&#305;&quot; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.</p><p>Projeler de Home Office &ccedil;al&#305;&#351;ma modeli bulunuyor. Bilgisayar ve di&#287;er ekipmanlar firma taraf&#305;ndan sa&#287;lanacakt&#305;r.</p><p><b>&#304;&#350; TANIMI:</b></p><p>&middot; Firman&#305;n yabanc&#305; m&uuml;&#351;terilerinden gelen taleplerin kar&#351;&#305;lanmas&#305; ve &ccedil;&ouml;z&uuml;mlendirilmesi</p><p>(Kesinlikle Sat&#305;&#351; yap&#305;lmamakta).</p><p>&middot; Mail ve telefon &uuml;zerinden gelen kullan&#305;c&#305; ve &uuml;ye &#351;ikayetlerinin cevapland&#305;r&#305;lmas&#305;, sistem &uuml;zerinde ilgili kay&#305;tlar&#305;n olu&#351;turulmas&#305;.</p><p><b>ARANAN N&#304;TEL&#304;KLER:</b></p><p>&middot; Anadil veya ileri seviyede Almanca Bilen,</p><p><b>SOSYAL HAKLAR:</b></p><p>Y&uuml;ksek NET Maa&#351; + Y&uuml;ksek Performans Primi + Yemek + &Ouml;zel Sa&#287;l&#305;k Sigortas&#305;</p><p><b>&Ccedil;ALI&#350;MA SAATLER&#304;:</b></p><p>- Sabit ve vardiyal&#305; &ccedil;al&#305;&#351;ma se&ccedil;enekleri bulunmaktad&#305;r.</p><p><b>&#304;Z&#304;N G&Uuml;NLER&#304;:</b></p><p>- Haftan&#305;n 5 g&uuml;n&uuml; &ccedil;al&#305;&#351;ma 2 g&uuml;n izin.</p><p><b>&#304;LET&#304;&#350;&#304;M B&#304;LG&#304;LER&#304;:</b></p><p>+90 549 728 53 58</p><p><i>Fenix &#304;nsan Kaynaklar&#305; E&#287;itim ve Dan&#305;&#351;manl&#305;k Ltd. &#350;ti. T&uuml;rkiye &#304;&#351; Kurumu taraf&#305;ndan 7144591 say&#305;l&#305; karar uyar&#305;nca ve 1195 belge numaras&#305; ile faaliyet g&ouml;stermektedir.</i></p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;, Yar&#305; zamanl&#305;, Yeni mezun</p><p>Maa&#351;: 40.000,00TRY - 50.000,00TRY ayl&#305;k</p><p>Dil:</p><ul><li>Almanca (Zorunlu)</li></ul>

Almanca Müşteri Hizmetleri Danışmanı

Hilton

<div><p>Front Office Agent</p><p>
A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience in a customer-focused industry</li><li>
Completed high school certificate or equivalent</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience in cash handling</li></ul><p><b>
What&rsquo;s in it for me?</b></p><ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance (After 6 Months of Your Service)</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Complimentary Dry Cleaning for Business Attire</li><li><p>
Monthly Transportation Fee</p></li><li>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program<br>
<br>
<b>What will it be like to work for Hilton?</b><br>
</li></ul><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Office Agent

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