customer care assistant

Utzon Equestrian

Part-time only (no visa)We are looking for a dedicated Customer Service Assistant to join our team. The person in this role will be responsible for providing product information, assisting with order procedures, tracking shipments, managing returns, handling customer issues, and ensuring overall customer satisfaction. This position is central to our operations and ideal for someone with keen attention to detail, excellent communication skills, and a strong inclination towards customer service.Knowledge about horse products is mustResponsibilities and Duties<ul><li>Provide accurate information about products, services, and policies to customers</li><li>Assist customers with placing orders and tracking shipments</li><li>Handle the return of products efficiently</li><li>Proactively identify and resolve customer issues</li><li>Document interactions, feedback, and issues to contribute to continuous improvement efforts</li><li>Enhance customer service processes based on feedback</li></ul>Qualifications, Skills, and CompetenciesApplicants should have a minimum of a bachelor degree, with 1-2 years of experience in a related customer service position. Excellent communication skills, both written and verbal, are essential. Applicants must also demonstrate problem-solving skills, attention to detail, a strong customer service orientation, and the ability to handle a variety of tasks simultaneously.We do not provide visaKindly send your cover letter and cv to mail@utzonequestrian.comJob Type: Part-time

Customer service assistant

Asia Petrochem FZE

Job DescriptionPosition: Assistant Manager &ndash; Techno CommercialDepartment: Sales &amp; Business DevelopmentIndustry: Chemical Manufacturing / Personal Care IngredientsLocation: UAE / As applicableCompany ProfileAsia Petrochem is a leading chemical manufacturing and distribution company, catering to diverse industries including Personal Care, Specialty Chemicals, and Industrial Applications. We are committed to delivering high-quality products, technical excellence, and customer-centric solutions.Job SummaryThe Assistant Manager &ndash; Techno Commercial will be responsible for driving business development and sales of Personal Care Ingredients by combining technical expertise with commercial acumen. The role involves close coordination with customers, suppliers, R&amp;D, and internal teams to ensure sustainable growth and high customer satisfaction.Educational QualificationsB.Tech / M.Tech (Cosmetics)B.PharmB.E. ChemicalB.Sc. ChemistryExperience Requirements3 to 5 years of relevant industry experienceExperience in Personal Care Ingredients, Specialty Chemicals, or related chemical sectors is preferredStrong exposure to techno-commercial sales and customer handlingKey Roles &amp; ResponsibilitiesDrive sales growth and business development for the Personal Care Ingredients product portfolioDevelop and maintain strong relationships with customers, principals, and suppliersIdentify market trends, customer requirements, and new product opportunitiesIntroduce and promote new products based on customer and market demandCoordinate with R&amp;D and commercial teams for product development, trials, and project executionProvide technical support, product recommendations, and application guidance to customersConduct regular customer visits, field visits, and joint callsRepresent the company at industry exhibitions, trade fairs, and technical seminarsEnsure timely payment follow-ups and coordinate with finance to maintain healthy cash flowPrepare sales reports, forecasts, and market intelligence dataMentor junior team members and support internal training initiativesSkills &amp; CompetenciesStrong technical knowledge of personal care formulations and ingredientsExcellent communication, presentation, and negotiation skillsAbility to manage multiple projects and customer accounts effectivelyStrong analytical and problem-solving abilitiesWillingness to travel for customer meetings and industry eventsRemunerationCompetitive and in line with industry standardsCommensurate with qualifications and experienceJob Type: Full-time

Assistant Manager – Techno Commercial

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

Etoile Polyclinic

Job Title: Assistant Nurse &ndash; Laser (NCLC Certified)Location: Dubai Experience Required: Minimum 1 Year License/Certification: NCLC Certificate (Mandatory)Job Description: We are seeking a dedicated and experienced Assistant Nurse with NCLC certification to join our aesthetic/medical team. The ideal candidate should have hands-on experience assisting or performing laser procedures and providing high-quality patient care.Key Responsibilities:<ul><li>Assist in laser and aesthetic procedures as per clinic protocols</li><li>Prepare patients before and after laser treatments</li><li>Operate laser equipment safely under supervision (as permitted by license)</li><li>Maintain proper documentation and patient records</li><li>Ensure infection control and safety standards are followed</li><li>Support doctors and senior nurses during procedures</li></ul>Requirements:<ul><li>Assistant Nurse qualification</li><li>Valid NCLC Certificate</li><li>Minimum 1 year experience in laser/aesthetic procedures</li><li>Good communication and patient-handling skills</li><li>Knowledge of laser safety protocols</li><li>Ability to work in a fast-paced clinical environment</li></ul>Preferred Skills:<ul><li>Experience in aesthetic or dermatology clinics</li><li>Customer-focused attitude</li><li>Team player with attention to detail</li></ul>Salary &amp; Benefits: To be discussed during the interview.Job Type: Full-time

Assistant Nurse – Laser (NCLC Certified)

IIQAF

<div>Company: IIQAF Group 
Industry: Hospital / Health Care 
Location: Dubai, United Arab Emirates 
Job Type: Full-time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a compassionate and dedicated Nursing Assistant to support nursing staff and provide high-quality patient care in our hospital and healthcare facilities in Dubai. The successful candidate will assist with daily patient care, monitoring, mobility support, and ward operations, ensuring comfort, safety, and dignity for all patients.
This role is ideal for candidates with experience in clinical support, bedside care, or hospital nursing assistance.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Assist patients with daily living activities, including mobility, hygiene, and feeding</li><li>
Support nurses with patient care and routine clinical tasks</li><li>
Monitor and report patient conditions and changes to nursing staff</li><li>
Transport patients safely within the healthcare facility</li><li>
Maintain cleanliness and organisation of patient rooms and wards</li><li>
Follow infection control, hygiene, and safety protocols</li><li>
Handle medical equipment and supplies appropriately</li><li>
Provide compassionate and professional patient support</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Nursing Assistant, Healthcare Assistant, or Patient Care Assistant</li><li>
Basic knowledge of clinical procedures and patient care practices</li><li>
Ability to work in a fast-paced healthcare environment</li><li>
Strong communication and teamwork skills</li><li>
Compassionate attitude with attention to detail</li><li>
Willingness to work shifts, nights, weekends, and holidays</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Certification or training as a Nursing Assistant or Healthcare Assistant</li><li>
Experience working in hospitals, clinics, or healthcare centres</li><li>
Knowledge of infection prevention and patient handling techniques</li><li>
Previous work experience in Dubai or UAE healthcare facilities</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive salary: AED 6,500 &ndash; AED 7,500 per month</li><li>
Stable role in the Hospital / Health Care industry</li><li>
Professional clinical work environment</li><li>
Career growth opportunities within IIQAF Group</li></ul></div>

Nursing Assistant

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

APM Monaco

Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: <ul><li>5 months contract (Oct 2025 to Feb 2026)</li><li>Office and home based</li><li>5-day work per week (Monday to Friday)</li><li>Fluent Arabic and English Speaker is a MUST</li></ul> Responsibilities <ul><li>Manage customer calls and request relevant information</li><li>Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries</li><li>Liaise with Logistics, After Sales Service and global boutiques on daily basis</li><li>Follow up the offline store enquiries and complaints</li><li>Other ad-hoc projects assigned by the manager</li></ul> Qualifications <ul><li>Minimum 3 years relevant experiences in customer service/ luxury retail field</li><li>Proficient with MS Office</li><li>Fluent Arabic and English. Any other language will be a bonus.</li><li>Able to work independently with minimal supervision</li><li>Proactive, patient and committed</li><li>Great communication and interpersonal skills</li><li>Immediately available is highly preferred</li></ul>This position is based in Dubai. Why Join APM? <ul><li>Global, Dynamic Team: Diverse and energetic workforce.</li><li>Growth Opportunities: We support your professional development.</li><li>Collaborative Culture: Teamwork and open communication.</li><li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.</li></ul>

Temp Customer Care Associate (English and Arabic Speaker)

Explore 2712+ Customer care assistant in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.