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customer care executive

NMC Health plc

<div>To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.</div>
 <div><ul><li>Greet patients and their families, identifying the nature of their inquiries.
</li><li>Provide accurate information to assist patients or refer them to the appropriate contacts within or outside the organization.
</li><li>Advocate for patients&rsquo; and their families&rsquo; rights and responsibilities, ensuring confidentiality, information dissemination, and education.
</li><li>Develop and maintain the feedback/complaint procedure to facilitate customer redressal.
</li><li>Communicate all relevant information to the Floor Supervisor daily.
</li><li>Expedite the flow of visitors/patients, ensuring each person receives outstanding customer service in a friendly environment.
</li><li>Provide information about medical insurance coverage to patients and verify details diligently before referring them to the doctor.
</li><li>Investigate patient/visitor concerns and implement appropriate courses of action.
</li><li>Maintain accurate records of discussions or correspondence with customers.
</li><li>Handle patient inquiries, telephone operations, cash transactions, and back-office work as specified in the duty roster.
</li><li>Perform other related duties as assigned by higher authorities.
</li><li>Comply with all OSH and infection control policies, standards, and procedures, cooperating with hospital management to meet requirements.
</li><li>Work in accordance with documented OSH procedures and specific responsibilities.
</li><li>Be familiar with emergency and evacuation procedures.
</li><li>Notify relevant authorities about OSH hazards, incidents, near misses, and assist with the preparation of risk assessments and incident reports.
</li><li>Comply with waste management procedures and policies.
</li><li>Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
</li><li>Use appropriate personal protective equipment and safety systems.</li></ul></div>
 <div><ul><li>Preferably a graduate in any discipline.
</li><li>Minimum 1-year experience as a receptionist in a patient-focused environment and operation of a multi-line switchboard system is preferable. Interest in working in a hospital-related environment.
</li><li>Proficient technology application skills; basic MS Office (Word, Excel, &amp; PowerPoint), MS Outlook, &amp; Internet Explorer skills.
</li><li>Must have exceptional interpersonal skills, maturity, good judgment, and be capable of communicating in a professional manner with a diverse range of individuals; superior phone etiquette skills.
</li><li>Patient-focused, service-oriented, patient, and understanding.
</li><li>Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
</li><li>Ability to work independently with minimal supervision.
</li><li>Reliable, punctual, dependable, and responsive.
</li><li>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</li></ul></div>

Customer Care Executive

Al Jassim Electromechanical LLC

Role Overview:We are seeking a dedicated and well-spoken Customer Care Executive to manage tenant calls, coordinate service requests, and support daily operations within our facility management team. The ideal candidate must have strong communication skills in English and Hindi and be capable of handling tenant complaints in a professional and efficient manner.Key Responsibilities:<ul><li>Attend inbound and outbound calls related to tenant complaints and service requests.</li><li>Register, track, and follow up on complaints until closure.</li><li>Coordinate with technical teams and supervisors to ensure timely resolution of issues.</li><li>Prepare daily, weekly, and monthly reports.</li><li>Send email updates to tenants, clients, and internal departments.</li><li>Maintain documentation and collect data after work completion.</li><li>Ensure all communication and records are updated in the system.</li><li>Provide excellent customer service and maintain a positive company image.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in English and Hindi .</li><li>Previous experience in customer service or facility management is preferred.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Good coordination and follow-up skills.</li><li>Professional attitude, patience, and problem-solving ability.</li><li>Husband-visa candidates preferred; are more desirable.</li></ul>Working Conditions:<ul><li>Full-time role within a Facility Management environment.</li><li>May require occasional extended hours depending on operational needs.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Customer Service Executive

Delight International facilities management LLC-OPC

Key Responsibilities<ul><li>Handle inbound and outbound calls, WhatsApp inquiries, and emails from customers.</li><li>Provide accurate service information, pricing, and recommendations based on customer pest issues.</li><li>Schedule, modify, and confirm pest control service appointments.</li><li>Resolve customer complaints professionally and escalate cases when needed.</li><li>Coordinate with field technicians to ensure timely delivery of services.</li><li>Update daily schedules and monitor route planning for service teams.</li><li>Ensure service reports, invoices, and related documents are shared with customers on time.</li><li>Maintain customer records in CRM software.</li><li>Prepare daily/weekly service and call reports.</li><li>Assist in follow-ups for contract renewals and unpaid invoices.</li><li>Upsell and cross-sell services when appropriate.</li><li>Support customer retention activities, including feedback collection.</li></ul>Skills &amp; Qualifications<ul><li>Minimum 1&ndash;3 years of experience in customer service (experience in pest control or FM sector is an advantage).</li><li>Excellent communication skills in English ( Hindi is a plus).</li><li>Proficiency in CRM systems and MS Office tools.</li><li>Ability to multitask, prioritize, and remain calm under pressure.</li><li>Strong problem-solving and customer-handling skills.</li></ul>Job Type: Full-time

Operations/Customer service executive

Grand Line international trading

Are you passionate about cars and confident in your ability to sell? Grand Line International Trading, a leading distributor of premium auto care products across the UAE and GCC, is looking for a dynamic and results-driven Sales Executive to join our growing team.Note : Only those who have outdoor sales experience is preferred.This role is perfect for someone with a strong background in auto products or automotive sales, who knows how to connect with garages, detailing centres, and retail outlets. You&rsquo;ll be responsible for expanding our customer base, managing client relationships, and promoting high-quality car care solutions.If you have experience in outdoor sales, a good network in the automotive industry, and a valid UAE driving license(more preferable), we want to hear from you. We&rsquo;re offering a rewarding opportunity with growth potential, a competitive package, and the chance to work with a brand that&rsquo;s passionate about performance, quality, and innovation in the car care space. Preference given more for those who has good experience in automobiles industry or auto related sales.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>About Salary- there will be basic salary agreed between the employee and employer + Commissions </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>sales: 4 years (Required)</li></ul>Language:<ul><li>english (Required)</li><li>arabic (Required)</li></ul>

Outdoor Sales Executive

Ali Al Mulla Group

-ARABIC-RUSSIAN-Sales Executive - Female to join our team specializing in luxury perfumes or Skin care.Responsibilities:<ul><li>Greet and assist customers in a professional manner.</li><li>Provide expert advice on luxury perfumes.</li><li>Handle customer inquiries and resolve issues effectively.</li><li>Collaborate with team member to enhance sales strategies.</li></ul>Qualifications:<ul><li>At least minimum of 3 years experience</li><li>Strong interpersonal and communication skills</li><li>Flexible in time</li><li>Willing to be relocated in Dubai or Abu Dhabi</li><li>Fluency in English/Arabic/Russian</li><li>Ability to work in a fast-paced environment and multitask.</li><li>High School diploma or Bachelor's degree.</li><li>Can speak Arabic or Ruussian</li><li>Location: ABU DHABI (Interview)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to relocate?</li></ul>

Female Sales Executive - AAA

Wio Bank

<div>
 
 About Wio
 
 
 
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 
 
 
 About The Role
 
 
 
 We are seeking a highly organized, detail-oriented, and proactive Executive Assistant to provide high-level administrative and operational support to our senior leadership team within our fast-paced digital banking environment. This role is pivotal in ensuring the smooth functioning of executive responsibilities and enhancing the efficiency of our leadership team.
 
 
 If you thrive in dynamic environments, excel at multitasking, and enjoy solving problems before they arise&mdash;this may be the perfect opportunity for you.
 
 
 Key Responsibilities
 
 
 Executive Support
 
 
 <ul>
 <li>
 Provide comprehensive administrative support to three senior executives, including complex calendar management, meeting coordination, and travel arrangements.
 </li>
 <li>
 Prepare and organize executive materials, such as reports, presentations, meeting briefs, and follow-ups.
 </li>
 <li>
 Serve as a professional point of contact for internal teams, clients, partners, and external stakeholders on behalf of the executives.
 </li>
 <li>
 Proactively manage day-to-day priorities, anticipating needs and ensuring timely execution of tasks.
 
 
 </li>
 </ul>
 Meeting &amp; Event Coordination
 
 
 <ul>
 <li>
 Schedule and manage meetings, including preparing agendas, taking minutes, and tracking follow-up actions.
 </li>
 <li>
 Coordinate executive events&mdash;both internal and external&mdash;including logistics, communications, and resource planning.
 
 
 </li>
 </ul>
 Office &amp; Administrative Management
 
 
 <ul>
 <li>
 Manage daily administrative operations, including ordering and maintaining office supplies and managing office equipment for executive use.
 </li>
 <li>
 Maintain organized filing systems (digital and physical) and ensure accurate record keeping.
 </li>
 <li>
 Identify and recommend improvements to optimize administrative workflows and increase efficiency.
 
 
 </li>
 </ul>
 Project &amp; Initiative Support
 
 
 <ul>
 <li>
 Assist executives with ongoing projects, including data collection, research, preparation of reports, and tracking of milestones and deadlines.
 </li>
 <li>
 Collaborate with other departments to ensure successful execution and alignment of cross-functional initiatives.
 
 
 </li>
 </ul>
 Confidentiality &amp; Professionalism
 
 
 <ul>
 <li>
 Handle sensitive information with the highest level of confidentiality, discretion, and integrity.
 </li>
 <li>
 Maintain a high standard of professionalism in all communications and interactions, internally and externally.
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Proven experience as an Executive Assistant or in a similar administrative role supporting senior leadership.
 </li>
 <li>
 Outstanding organizational and time-management skills, with the ability to manage multiple priorities effectively.
 </li>
 <li>
 Excellent verbal and written communication skills. Fluency in Arabic is preferred, alongside proficiency in English.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and digital collaboration tools (e.g., Google Workspace, Slack, Zoom).
 </li>
 <li>
 Strong sense of ownership, discretion, and attention to detail.
 </li>
 <li>
 Ability to work independently, adapt quickly, and handle confidential information with care.
 
 
 </li>
 </ul>
 Why Join Us
 
 
 At Wio, we&rsquo;re on a mission to transform the banking experience through technology, innovation, and customer-first thinking. As an Executive Assistant, you'll be working at the heart of our leadership team, enabling their success and driving impact across the organization.
</div>

Executive Assistant

MEC Group

We are looking to employ an enthusiastic and customer-oriented inside Sr. sales executive to generate quality leads as well as follow up on existing clients. The inside Sr. sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.To be successful as an inside sr. sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sr. sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.Inside Sr. Sales Executive Responsibilities:<ul><li>Maintaining long-lasting relationships with existing customers through exceptional after-sales service.</li><li>Developing in-depth knowledge of product features and benefits.</li><li>Utilizing virtual meetings to build relationships with new customers.</li><li>Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.</li><li>Advising customers on suitable product selection based on their needs and specifications.</li><li>Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.</li><li>Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.</li><li>Setting up face-to-face meetings between potential customers and Outside Sales Representatives.</li></ul>Inside Sr. Sales Executive Requirements:.<ul><li>Bachelor's degree in business administration or management, marketing, or related field is preferred.</li><li>Proficiency in all microsoft office applications and customer relationship management (CRM) software.</li><li>Proven sales experience.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent negotiation and consultative sales skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Sr. Sales Executive-Arabic Speaking

Explore 884+ Customer care executive in Arabic Jobs In Arabic Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates this December. Find roles across top companies and apply now to boost your career.