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customer care specialist

WeR2

<p><b>Company Description</b></p><p>We are a ride-hailing company similar to Uber, we are looking to expand into Qatar</p><p><b>Role Description</b></p><p>This is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities include managing customer interactions via phone, email, or in-person, providing support, addressing concerns promptly, and delivering high-quality customer service to ensure a positive experience.</p><p><b>Qualifications</b></p><ul><li>Knowledge and experience in Customer Service, Customer Support, and ensuring Customer Experience</li><li>Effective skills in promoting Customer Satisfaction and handling inquiries efficiently</li><li>Strong communication skills and ability to handle customer concerns with professionalism</li><li>Problem-solving abilities and a focus on delivering excellent service</li><li>Team player with adaptability and the ability to work well under pressure</li><li>Proficiency in using customer service software and tools is an advantage</li><li>Fluency in multiple languages would be beneficial</li><li>Experience in a similar role and understanding of the local market in Qatar is preferred</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: Up to QAR3,000.00 per month</p>

Customer Care Specialist

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Care Outstations Officer
</div></div><div><div>Ref #
</div><div>229125
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 10-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
The Customer Care Outstations Officer is part of the Customer Care team within the Customer Care unit with the responsibility of managing customer feedback. The main duty of the position is to ensure that feedback received from passengers is managed to the highest standards through the entire cycle from analyzing the feedback request, leading the investigation process through to finalizing the resolution and necessary response and to submit compensation proposals for approval. The Customer Care Outstations Officer plays an important role in the continuous improvement initiatives for the company by highlighting recurring caused of service failures and participates in ongoing forums to optimize the Customer Experience Journey.</p><p><b>
Key Accountabilities include:</b></p><ul><li>
Responsible for processing and responding to customer feedback via various communication channels.</li><li>
Liaises with functional departments at Head Office and Outstations to gather information and carry our background investigations with regards to customer feedbacks and complaints.</li><li>
Formulate and submit approval and final responses to customers using templates as well as entirely unique case responses.</li><li>
Applies knowledge and understanding of mandated aviation industry regulations and legal requirements in the complaints management resolution process.</li><li>
Required to work to an SLA with qualitative and quantitative KPIs for customer feedback case management.</li><li>
Proactively identify to management trends of customer complaints and root causes.</li><li>
Provide subject-matter expertise to other departments with regards to customer feedback management.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Minimum of High school qualification is essential.</li><li>
4+ years of job-related experience.</li><li>
Experience in airline/travel industry.</li><li>
Experience with GDS systems.</li><li>
Fluent in Spanish, Portuguese and English.</li><li>
Frontline customer service experience in an airline or hospitality industry.</li><li>
Ability to analyze complex cases as presented by a customer and to determine the actual customer request and intent.</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229125</div></div></div></div></div></div></div></div>

Customer Care Outstations Officer

Al Rayes Laundry & Dry Cleaning

<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.</p><p><b>Customer Service Representative Responsibilities:</b></p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul><p><b>Customer Service Representative Requirements:</b></p><ul><li>High school diploma, general education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 per month</p>

Customer Service Representative (Female)

AL JAZEERA MEDICAL CENTER

<p><b>About Al Jazeera Medical Center</b></p><p>Al Jazeera Medical Center is a leading, multi-specialty healthcare provider in Doha, committed to delivering high-quality, compassionate, and patient-centered care. We are seeking a highly skilled and dedicated <b>Rheumatology Specialist or Consultant</b> to join our growing team.</p><p><b>Job Description: Key Responsibilities</b></p><p>The successful candidate will be responsible for the comprehensive diagnosis, management, and treatment of patients with a broad range of musculoskeletal and systemic autoimmune conditions.</p><p><b>Clinical Care &amp; Diagnostics:</b></p><ul><li>Conduct comprehensive history taking, physical examinations, and consultations for patients with suspected or confirmed rheumatic diseases.</li><li>Order and interpret diagnostic tests, including laboratory studies (serology, inflammatory markers) and imaging (X-ray, Ultrasound, MRI).</li><li>Perform joint and soft tissue aspirations and injections with ultrasound guidance as appropriate.</li></ul><p><b>Treatment &amp; Management:</b></p><ul><li>Develop and implement individualized, evidence-based treatment plans, including pharmacological agents, non-pharmacological interventions, and patient education.</li><li>Provide long-term, chronic disease management and monitoring for complex autoimmune and inflammatory conditions.</li><li>Coordinate care with other specialties to ensure multidisciplinary patient management.</li></ul><p><b>Quality &amp; Safety:</b></p><ul><li>Maintain accurate, detailed, and up-to-date medical records in compliance with Qatar Council for Healthcare Practitioners (QCHP) and clinic standards.</li><li>Actively participate in quality improvement initiatives, clinical audits, and continuous medical education (CME).</li></ul><p><b>Education &amp; Mentorship (Consultant Level):</b></p><ul><li>Mentor and provide clinical guidance to junior medical staff, fellows, and other healthcare professionals.</li><li>Contribute to patient and family education regarding disease management and self-care.</li></ul><p><b>Qualifications and Experience</b></p><p><b>Essential Requirements (Specialist/Consultant):</b></p><ul><li><b>Education:</b> Medical Degree (MD, MBBS, or equivalent) from an accredited institution.</li><li><b>Board Certification/Specialization:</b></li><li>Completion of a recognized Residency</li><li><b>Consultant:</b> Board Certification</li><li><b>Specialist:</b> Recognized specialty certification/qualification</li></ul><p><b>Experience:</b></p><ul><li><b>Consultant:</b> Minimum of <b>5 years</b> of post-board/post-specialization experience in an accredited hospital or medical center.</li><li><b>Specialist:</b> Minimum of <b>3 years</b> of post-specialization experience.</li><li><b>Licensure:</b> Must hold or be eligible for a <b>valid professional license</b> from the Qatar Council for Healthcare Practitioners (QCHP). Candidates with Prometric and Dataflow completion are highly preferred.</li></ul><p><b>Desirable Attributes:</b></p><ul><li>Fluency in both <b>English and Arabic</b> is highly advantageous.</li><li>Experience working within a multi-cultural healthcare environment.</li><li>Proficiency in Musculoskeletal Ultrasound for diagnostic and interventional purposes.</li></ul><p>Job Type: Full-time</p>

Rheumatology Specialist/Consultant

CV Sumber Daya Global

<p><b>Urgently needed!</b></p><p><b>Rheumatologist Specialist for the Turkish Hospital in Doha, Qatar</b></p><p><b>The Turkish Hospital &ndash; Doha, Qatar,</b> is expanding its world-class medical services and is inviting applications from exceptional physicians to join our rapidly growing clinical team.</p><p><b>Available position:</b><br/><b>- Rheumatologist (Consultant or mid level)</b></p><p><b>About Us</b></p><p>The Turkish Hospital, operates under the Taleb Group, is a state-of-the-art healthcare institution known for delivering high-quality, patient-centred medical care in the heart of Doha. We offer modern facilities, advanced technology, and a truly international working environment.</p><p><b>What We Offer</b></p><ul><li>Competitive, tax-free salary package</li><li>Modern clinical facilities and strong multidisciplinary support</li><li>Professional development opportunities</li><li>Relocation assistance (where applicable)</li><li>A safe, vibrant, and culturally rich living environment in Doha</li></ul><p><b>Requirements</b></p><ul><li>Recognised medical degree and specialist certification in the relevant field</li><li>Minimum years of experience as per the licensing requirements of the <b>Qatar Ministry of Public Health</b></li><li>Strong communication skills and commitment to high standards of patient care</li></ul><p><b>How to Apply</b></p><p>Please submit your <b>CV</b>, <b>cover letter</b>, and <b>proof of qualifications</b></p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Rheumatologist: 5 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>QCHP (Preferred)</li></ul>

Rheumatologist -The Turkish Hospital in Doha, Qatar

Elite Medical Center

<p><b>Job Posting: ENT Surgeon / Otolaryngologist (QCHP Licensed &ndash; Local Hire)</b></p><p><b>Position Title:</b> ENT Surgeon / Otolaryngologist<br/><b>Location:</b> Doha, Qatar<br/><b>Job Type:</b> Full-Time &ndash; Local Hire Only<br/><b>License Requirement:</b> Valid QCHP License (Specialist/Consultant Category)</p><p><b>Qualifications &amp; Requirements</b></p><ul><li><b>Valid QCHP License</b> (Specialist or Consultant).</li><li>Medical Degree (MD or equivalent) from a recognized institution.</li><li>Completed residency and board certification in ENT / Otolaryngology.</li><li>Minimum <b>3&ndash;5 years of post-qualification experience</b> (depending on level).</li><li>Strong surgical skills and proficiency with ENT endoscopy and related procedures.</li><li>Excellent communication and patient-care skills.</li><li>Must be available <b>locally in Qatar</b> and able to join immediately or within short notice.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Nationality?</li><li>Gender?</li></ul><p>License/Certification:</p><ul><li>QCHP License? (Required)</li><li>QID WITH NOC (Preferred)</li></ul>

ENT Surgeon / Otolaryngologist

Confidential

<div>
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 <p>
  <strong>
   Role Description
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  This is a part-time on-site role for a Marketing Specialist located in Doha, Qatar. The Marketing Specialist will be responsible for conducting market research, assisting in the development and execution of marketing strategies, and supporting sales efforts. Additional responsibilities include managing customer relationships and providing excellent customer service to ensure client satisfaction.
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 <p>
  <strong>
   Qualifications
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   Strong skills in Communication and Customer Service
  </li>
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   Proficiency in Market Research and gathering competitive intelligence
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   Understanding of Marketing Strategy and Sales principles
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   Proactive and results-oriented mindset with the ability to work collaboratively
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   Prior experience in marketing, sales, or a related field is preferred
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   Bachelor&rsquo;s degree in Marketing, Business, or a related field is an added advantage
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   Familiarity with local market dynamics in Doha, Qatar is a plus
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Marketing Executive

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