guest experience expert Jobs in Kuwait City

guest experience expert

client excellence specialist Jobs in Kuwait City

client excellence specialist

client relations specialist ( sales ) Jobs in Kuwait City

client relations specialist ( sales )

communcations & client service specialist Jobs in Kuwait City

communcations & client service specialist

corporate sales advisor Jobs in Kuwait City

corporate sales advisor

customer engagement specialist

مركز المطوع العقاري

Position: Part-Time Marketing Specialist Location: [Kuwait city, Tijaria tower]Responsibilities:<ul><li>Develop and implement digital marketing strategies to boost brand visibility and customer engagement.</li><li>Create engaging social media content that aligns with beauty and skincare trends.</li><li>Monitor and analyze performance metrics to optimize marketing campaigns.</li><li>Stay up to date with industry trends, competitor activities, and customer preferences.</li><li>Support the launch of new products with targeted campaigns and creative storytelling.</li><li>Collaborate with the team to ensure consistent brand voice across all platforms.</li></ul>Requirements:<ul><li>Proven experience in digital marketing, ideally in beauty, cosmetics, or skincare.</li><li>Strong knowledge of current beauty and skincare trends.</li><li>Ability to optimize customer engagement through creative and data-driven strategies.</li><li>Skilled in social media management, content creation, and online advertising.</li><li>Excellent communication and organizational skills.</li><li>Passionate about beauty and skincare products.</li></ul>What We Offer:<ul><li>A dynamic and creative work environment within a growing beauty brand.</li><li>Flexible part-time schedule.</li><li>Opportunity to contribute to exciting campaigns and product launches.</li><li>Competitive compensation based on experience.</li></ul>If you are passionate about beauty, creative in your approach to digital marketing, and ready to make an impact, we would love to hear from you!Job Type: Part-timePay: KD200.000 - KD250.000 per monthExpected hours: 20 &ndash; 30 per weekEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>digital marketing: 2 years (Required)</li></ul>Application Deadline: 30/08/2025 Expected Start Date: 01/09/2025

Marketing Specialist for a Fashion and beauty cosmetics brand

KAPICO Group Holding Co.

RoleThe Catering Specialist is responsible for driving the growth and visibility of our catering services while ensuring seamless execution of catering operations. This role combines promotional activities with operational coordination to deliver exceptional customer experiences across catered events and brand activations.Key Responsibilities&middot; Promote catering services and tailor-made packages, highlighting the brand experience and unique selling points of our F&amp;B concepts.&middot; Conduct demos, tastings, and sampling campaigns to attract and engage potential customers.&middot; Manage online and offline visibility of catering offerings across digital platforms, marketplace listings, events, and community gatherings.&middot; Support and participate in marketing campaigns to enhance brand awareness and customer reach.&middot; Coordinate catering orders, deliveries, and event logistics to ensure flawless execution.&middot; Oversee food presentation, service standards, and customer satisfaction during events.&middot; Serve as the primary liaison between clients, catering staff, and internal operations teams.&middot; Supervise on-ground promotional and catering activities to ensure consistency and quality.&middot; Report sales, customer engagement, and event feedback.&middot; Provide regular insights to operations teams for continuous improvement in service and quality.&middot; Ensure all catering assignments are executed on time and in line with agreed standards.Qualifications &amp; Skills&middot; Bachelor&rsquo;s degree in Hospitality, Marketing, or related field (preferred).&middot; 2&ndash;4 years of experience in catering, hospitality, or promotional roles.&middot; Excellent interpersonal, communication, and customer engagement skills.&middot; Ability to multitask between promotions and catering service execution.&middot; Knowledge of Italian and fast-food cuisine is an advantage.Job Type: Full-timeExperience:<ul><li>F&amp;B/Catering: 2 years (Preferred)</li></ul>

Catering Specialist

Danat Travels

<div>
 
 Company Description
 
 
 
 Danat Travels is more than just a travel and tourism company &ndash; we create unforgettable memories. With a passion for exploration and a commitment to exceptional service, we redefine the travel concept with challenging prices. Our mission is to provide unparalleled travel experiences and seamless solutions through the latest technologies, industry expertise, and a customer-centric approach. We prioritize delivering exceptional experiences to our customers, ensuring their utmost satisfaction. Located in Kuwait City, we offer tailored travel experiences, exceptional service, and collaborate with global partners to guarantee unique journeys.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Human Resources Specialist located in Kuwait City. The Human Resources Specialist will be responsible for managing HR policies and procedures, overseeing employee benefits, and handling personnel management. The role also includes recruiting and onboarding new employees, conducting performance reviews, and ensuring compliance with labor laws and regulations. The specialist will work closely with management to develop HR strategies and maintain a positive workplace environment.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Human Resources (HR) and HR Management skills
 </li>
 <li>
 Knowledge of HR Policies and Employee Benefits
 </li>
 <li>
 Personnel Management skills
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Ability to handle confidential information with integrity
 </li>
 <li>
 Experience with recruitment and onboarding processes
 </li>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 Experience in the travel and tourism industry is a plus
 </li>
 </ul>
</div>

Human Resources Specialist

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 We are seeking a
 
 strategic, insight-driven
 
 Assistant Manager, Loyalty &amp; CRM to shape KFC&rsquo;s customer engagement and retention strategy. This role focuses on connecting store-level and user data to actionable business decisions, guiding loyalty program evolution, and ensuring CRM communications align with KFC&rsquo;s bold, customer-first brand voice. The ideal candidate brings commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic CRM &amp; Loyalty Planning
 
 
 <ul>
 <li>
 Shape and own the loyalty and CRM strategy, ensuring alignment with KFC&rsquo;s brand objectives, customer needs, and market opportunities.
 </li>
 <li>
 Develop and implement targeted CRM campaigns (e.g., email, push notifications, in-app messages, SMS) for customer onboarding, retention, re-engagement, and win-back, aligned with marketing objectives and promotional calendars.
 </li>
 <li>
 Utilize customer data to create highly granular segments based on order history, preferences, behavior, demographics, and app usage patterns to deliver personalized experiences
 </li>
 <li>
 Monitor, analyze, and report on CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics, providing actionable insights for continuous improvement.
 </li>
 </ul>
 
 
 Loyalty Program Leadership
 
 
 <ul>
 <li>
 Lead the evolution of KFC&rsquo;s loyalty program to deepen engagement and repeat transactions.
 </li>
 <li>
 Develop and execute campaigns and initiatives specifically aimed at increasing loyalty member engagement, activity, and satisfaction (e.g., tier-based benefits, bonus point events, exclusive offers).
 </li>
 <li>
 Design and manage the rewards catalog, point accrual rules, and redemption processes, ensuring a compelling and desirable value proposition for members.
 </li>
 <li>
 Collaborate with digital, operations, and product teams to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Stay updated on regional loyalty ecosystems (e.g., Landmark&rsquo;s Shukran, Alshaya&rsquo;s Aura) to benchmark and innovate.
 </li>
 </ul>
 
 
 Insight &amp; Data-Driven Decision Making
 
 
 <ul>
 <li>
 Lead campaign measurements and analysis to drive deep learnings and overall strategy. Should be well-versed with measuring incrementality of campaigns, A/B testing, basic forecasting.
 </li>
 <li>
 Translate complex datasets into actionable insights for leadership, clearly communicating implications and recommended actions.
 </li>
 <li>
 Understand and monitor metrics including CLV, churn, redemption, and campaign effectiveness.
 </li>
 </ul>
 
 
 Creative &amp; Cross-Functional Influence
 
 
 <ul>
 <li>
 Act as a confident influencer, collaborating with stakeholders across marketing, operations, and central CRM/CDP teams.
 </li>
 <li>
 Brief creative teams to ensure messaging and design align with KFC&rsquo;s brand tone &mdash; bold, playful, and customer-first.
 </li>
 <li>
 Ensure CRM communications balance insight-led targeting with brand storytelling.
 </li>
 <li>
 Build strong working relationships with global and regional CRM/CDP partners, sharing brand-specific learnings and adopting best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Arabic speaker required.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>

AM CRM & Loyalty - KFC

AbbVie

<div><div>Product Specialist Neuroscience - Migraine
</div><div><div>Kuwait City, Al Asimah Governate
</div></div><div><div><ul><li>Function: Commercial
</li></ul></div></div><div><div><ul><li>Job Type: Full-time
</li></ul></div></div>Job ID: R00126739</div>
 <div>Company Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. 
Job Description 
Purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
Responsibilities:<ul><li>
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>
Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.</li><li>
Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>
Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in pharmaceutical studies.</li><li>
3 years+ experience as a Product Specialist in a multinational pharmaceutical environment .</li><li>
Relevant industry experience, ideally in biotechnology and/or pharmaceuticals, preferably Neuroscience Experience</li><li>
Fluency in English and Arabic</li><li>
Excellent communication and presentation skills</li><li>
Practical knowledge and understanding of HCPs and disease area requirements</li><li>
Good understanding of the market challenges and opportunities</li><li>
Great sense of ethics and integrity Teamwork Capabilities</li><li>
Curiosity and ability to learn and improve.</li></ul> 
Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

PRODUCT SPECIALIST NEUROSCIENCE - MIGRAINE

Job Summary: We are seeking a highly skilled Supply Chain Specialist with proven expertise in the automotive aftermarket spare parts industry, specifically for Chinese vehicle brands. The candidate will be responsible for identifying, sourcing, and procuring high-quality spare parts directly from factories, forecasting market requirements, and maintaining strong relationships with established Chinese manufacturers and suppliers.Key Responsibilities:<ul><li>Identify, evaluate, and source automotive spare parts for Chinese vehicle makes, ensuring quality, cost-efficiency, and timely availability.</li><li>Establish and maintain strong relationships with manufacturers, suppliers, and factories across China.</li><li>Monitor upcoming vehicle models and fast-moving products in the market to forecast demand and ensure timely procurement.</li><li>Analyze sales and inventory data to predict future requirements for fast-moving spare parts and avoid stockouts.</li><li>Negotiate pricing, contracts, and terms with suppliers to optimize procurement costs.</li><li>Monitor stock levels, forecast demand, and manage replenishment in coordination with the inventory team.</li><li>Ensure compliance with import regulations, customs requirements, and company procurement policies.</li><li>Continuously improve sourcing strategies to enhance efficiency, reduce lead times, and meet market demands.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Automotive Engineering, or a related field.</li><li>Minimum 3&ndash;5 years of proven experience in sourcing and procurement of automotive spare parts for Chinese vehicles.</li><li>Strong knowledge of Chinese automotive brands, their aftermarket spare parts, and upcoming models.</li><li>Established relationships with Chinese automotive parts manufacturers and suppliers.</li><li>Proficiency in Mandarin and English (spoken and written) is mandatory.</li><li>Solid understanding of forecasting, inventory planning, international logistics, and customs clearance.</li><li>High attention to detail, problem-solving skills, and the ability to work under tight deadlines.</li></ul>Preferred Attributes:<ul><li>Analytical mindset with the ability to forecast trends in fast-moving products.</li><li>Excellent communication and negotiation skills for supplier engagement and internal coordination.</li><li>Proactive, adaptable, and results-driven.</li></ul>Job Type: Full-time

Supply Chain Specialist – Automotive Aftermarket Spare Parts

Zain

<div>About the Role 
The Enterprise Value Management Specialist is responsible for developing and executing customer value strategies focused on retention, upsell, and churn reduction across enterprise telecom services. The role involves analyzing customer data, designing lifecycle campaigns, and optimizing key KPIs such as ARPU, churn, and CLTV. Collaboration with Sales, Product, and Marketing is essential, along with proficiency in BI tools, campaign platforms, and telecom analytics.
Responsibilities:<ul><li>
Data Analysis: Perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends.</li><li>
Customer Value Management (CVM): Support the development and execution of CVM strategies to enhance customer lifetime value and retention.</li><li>
Revenue Optimization: Use statistical methodologies to analyze and identify new revenue streams and growth opportunities.</li><li>
Advanced Analytics: Apply predictive modeling, segmentation, and data visualization techniques to derive actionable business insights.</li><li>
Campaign Effectiveness: Evaluate marketing campaigns' performance and provide data-backed recommendations for improvement.</li><li>
Stakeholder Collaboration: Work closely with cross-functional teams to present insights and contribute to data-driven decision-making.</li></ul>
What We Need From You 
To be considered for the position, you will need to meet with all of the below requirements:<ul><li>
3-5 years' experience in CVM/CRM or analytics in telecom B2B</li><li>
Bachelor's in Business, Analytics, or Engineering (Master's preferred)..</li></ul>
Skills:<ul><li>
Strong skills in data analysis (Tableau, SQL, Power BI, Python), segmentation, and campaign design.</li><li>
Knowledge of ETL processes and familiarity with cloud platforms such as AWS, GCP, or Azure is an advantage.</li><li>
Knowledge of telecom services (mobile, IoT, cloud).</li><li>
Proficiency in statistical techniques (e.g., regression analysis, clustering, forecasting).</li><li>
Experience with tools like Salesforce, SAS, or similar platforms.</li><li>
Experience in predictive modeling and customer segmentation.</li><li>
Understanding of database marketing, campaign analytics, and CRM tools.</li><li>
Familiarity with telecom or B2B customer lifecycle and market dynamics is highly preferred.</li><li>
Detail-oriented and organized, with the ability to manage multiple priorities effectively.</li></ul></div>

Enterprise Value Management

Explore 166+ Customer engagement specialist in Kuwait City this September. Find roles across top companies and apply now to boost your career.