customer executive

Almarai - المراعي

<div>
 
 
 Territory Customer Executive | Qunfidhah, Saudi Arabia
 
 
 
 
 
 
 
 The Company:
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. &ldquo;Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 billion in 2024.", For more details, please visit our website &ndash; www.almarai.com.
 
 
 
 
 
 
 About the role:
 
 To Deliver Food Service Sales Objectives by building business relationship with customers. achieving targets in designated territory. maintaining business development with FS customers and create positive growth.
 
 
 
 
 
 
 Activities:
 
 
 <ul>
 <li>
 Achieve the set Revenue, Volume, and Margin from total assigned customers.
 </li>
 <li>
 Adhere to the number of customers visits per day from line manager.
 </li>
 <li>
 Ensure all assigned customers are developed, timely visited and well looked after.
 </li>
 <li>
 Ensure all credited and TC customers are tracked and collected on time.
 </li>
 <li>
 Acquire new customers within-assigned territory including follow-up on customer activation.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 1-2 years Experience in Sales and customer service.
 </li>
 <li>
 Should be holding Diploma degree.
 </li>
 <li>
 Basic Knowledge of using MS Office.
 </li>
 <li>
 Good proficiency in English &amp; Arabic.
 </li>
 <li>
 Must have competencies such as: Communication Skills. Selling capability. Negotiation and problem-solving skills. Influencing skills. time-management.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

Territory Customer Executive

<div>
 
 
 Territory Customer Executive
 
 |
 
 Ras Al Khaima, United Arab Emirates
 
 
 
 
 
 
 
 
 
 
 The Company
 
 
 
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 To Deliver Food Service Sales Objectives by building business relationship with customers. achieving targets in designated territory. maintaining business development with FS customers and create positive growth.
 
 
 
 
 
 
 
 
 
 To be successful in this role, you must have the following:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate.
 </li>
 <li>
 1-2 in Sales and customer service.
 </li>
 <li>
 Good proficiency in English &amp; Arabic
 </li>
 <li>
 Excellent communication skills verbal and written in English and verbal in Arabic.
 </li>
 <li>
 Competencies such as; Communication Skills, selling capability, negotiation and problem-solving skills, influencing skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

<div>
 
 
 Territory Customer Executive
 
 |
 
 Kuwait City, Kuwait
 
 
 
 
 
 
 
 The Company
 
 
 
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 The Role:
 
 
 
 To Deliver Food Service Sales Objectives by building business relationship with customers. achieving targets in designated territory. maintaining business development with FS customers and create positive growth.
 
 
 
 
 
 
 To be successful in this role, you must have the following:
 
 
 <ul>
 <li>
 High School Certificate.
 </li>
 <li>
 1-2 in Sales and customer service experience.
 </li>
 <li>
 Good proficiency in English &amp; Arabic
 </li>
 <li>
 Kuwait Driving license.
 </li>
 <li>
 Competencies such as; Communication Skills, Selling capability, Negotiation and problem-solving skills, Influencing skills
 </li>
 </ul>
 
 
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

PepsiCo

<div>
 
 Overview
 
 
 
 CE handles multiple national and regional accounts across business territory. He is the market representative of PepsiCo, responsible for planning, deploying and executing joint business plans with Key Accounts.
 
 
 Our business partner in modern trade include large national retail chains such as Big Bazar, Reliance, Metro, D-Mart, Spencer&rsquo;s, and other regional chain etc. Other national accounts such as Pizza Hut, PVR, KFC, Burger King, other regional accounts etc. are part of the on premise business.
 
 
 
 Responsibilities
 
 
 
 Business Development
 
 
 <ul>
 <li>
 Work closely with key accounts to set clear expectations to ensure continuous orders, expansion of business and marketing plan execution
 </li>
 <li>
 Develop wiring plan for each key account through continuous networking with
 
 
 </li>
 </ul>
 their FPRs to ensure smooth business operations
 
 
 <ul>
 <li>
 Adherence to the terms of trade with each account and ensuring in-store execution as per the trade norms
 </li>
 <li>
 Identify opportunities like festivals, local events, etc. to boost business &amp; plan
 
 
 </li>
 </ul>
 Channel Management
 
 
 <ul>
 <li>
 Identify potential accounts and on-board them to ensure expansion of business
 </li>
 <li>
 Providing channel marketing insights to National FPRs in PepsiCo for proper implementation of plan, address challenges &amp; identify sources of growth
 
 
 </li>
 </ul>
 Execution
 
 
 <ul>
 <li>
 Manage stock levels to ensure continuous availability and regular rotation
 </li>
 <li>
 Ensure maximum in-store visibility through negotiation
 </li>
 <li>
 Work with Marketing Development Team to create chain wise strategy and execute end to end
 
 
 </li>
 </ul>
 Team Management
 
 
 <ul>
 <li>
 Hiring and Retaining self-motivated merchandizers &amp; PSRs to handle Key Accounts to ensure In-store execution and support
 </li>
 <li>
 Training merchandizers and PSRs to handle accounts independently
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Any under graduate
 </li>
 <li>
 Post Graduation (Tier 2/3 College)
 </li>
 <li>
 Preferable MBA
 </li>
 </ul>
</div>

Customer Executive

<div>
 
 Overview
 
 
 
 CE handles single/multiple distributors ranging over different scale of business and is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.
 
 
 The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. CE will be instrumental in resolving market challenges and ensuring incremental business.
 
 
 
 Responsibilities
 
 
 
 Market
 
 
 <ul>
 <li>
 Delivering Secondary monthly targets and Gross Revenue growth
 </li>
 <li>
 Planning routes efficiently to increase productivity
 </li>
 <li>
 Increase Net Distribution by increasing number of outlet served
 </li>
 <li>
 Increases Weighted Distribution by increasing SKU count in existing outlets
 </li>
 <li>
 Ensuring stock availability and Rack Execution as per planogram
 </li>
 <li>
 Relationship building in the market to maximize customer satisfaction
 
 
 </li>
 </ul>
 Training &amp; Communication
 
 
 <ul>
 <li>
 One-on-One training of PSRs to develop business understanding &amp; sales capability
 </li>
 <li>
 Monthly target setting for each salesmen
 </li>
 <li>
 Works with salesmen in market to coach him/her on market execution
 </li>
 <li>
 Monitors salesmen performance using regular sales reports
 </li>
 <li>
 Communicates incentives and motivates salesmen to achieve targets
 
 
 </li>
 </ul>
 Distributor
 
 
 <ul>
 <li>
 Distributor/Hub/Spokes appointment and retirement for territories
 </li>
 <li>
 Managing DB health (ROI) by ensuring adherence to Joint Business plan
 </li>
 <li>
 Jointly responsible for recruitment and retention of sales representatives
 </li>
 <li>
 Minimizing expiry/stales by ensuring FIFO and stacking norms of products
 </li>
 <li>
 Tracking correct and timely delivery of orders in the market
 </li>
 <li>
 Ensuring food compliance of every distributor
 </li>
 <li>
 Facilitating development of distributor on PepsiCo sales competencies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Any under graduation
 </li>
 <li>
 Post Graduation (Tier 2/3 College)
 </li>
 <li>
 Preferable MBA
 </li>
 </ul>
</div>

Customer Executive Sales - Nashik

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Customer Support Executive

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is looking for a friendly and customer-focused Customer Care Executive to join its team in Dubai. This role is ideal for individuals who enjoy interacting with clients, providing accurate information, and ensuring a positive service experience while supporting the company&rsquo;s professional consultancy services.

Key Responsibilities:
<ul>
<li>Handle client inquiries through phone calls, emails, and in-person interactions.</li>
<li>Provide clear information about services, processes, and documentation requirements.</li>
<li>Resolve customer concerns and complaints in a timely and professional manner.</li>
<li>Maintain accurate records of client interactions and follow-ups.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Assist in scheduling appointments and managing client requests.</li>
<li>Ensure high levels of customer satisfaction and service quality.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or relevant diploma preferred.</li>
<li>Previous experience in customer service or a similar role is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to handle multiple tasks and work under pressure.</li>
<li>Proficiency in MS Office and basic computer applications.</li>
</ul>
The Customer Care Executive position at Kazamer Tax Consultant in Dubai offers an excellent opportunity to work in a professional environment focused on client satisfaction and service excellence. This role is well suited for individuals who are proactive, courteous, and committed to delivering a high standard of customer support.</div></div></div></div></div></div>

Customer Care Executive

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