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sales executive

customer relation excutive

Brillianz Group

We are Hiring!Position : Customer Relations ExecutiveCompany: BRILLIANZ GROUPLocation : KUWAITSalary : 250KD + IncentivesRequirements:Bachelor s/Master s degree in any streamONLY KERALITES (MALAYALEES)experience in Sales and Customer Relations.Excellent communication and interpersonal skills.Self- motivated with a target- driven mindset.Proven experience in client relationship management and handling monthly repayments.Send your CV to:rohitaj.brillianz@gmail.comJob Types: Full-time, PermanentPay: KD250.000 - KD300.000 per month

CUSTOMER RELATION EXCUTIVE

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div> 
</div><div>The SQL Database Engineer generally specializes in SQL Server administration Tier II &amp; III troubleshooting of Enterprise assets in a highly virtualized environment. The SQL Database Engineer manages SQL Server instances and databases on both physical and virtual servers, that are established as Stand- Alone instances, Failover Cluster Instances (FCI), and AlwaysOn Availability Groups (AG). Program: OMDAC-SWACA</div><div></div><div> 
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</div><div></div><div> 
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Provides capacity planning and continued database maintenance and support following industry standard best practices. Monitors, tunes and analyzes database operations for all Production, Test and Development environments.</li><li>
Uses available system performance monitoring counters, tools, and logs, as well as scripts such as T-SQL and PowerShell, to maintain and optimize SQL Server machines, instances, and databases.</li><li>
Monitors and creates scheduled jobs for proactively monitoring the performance of all SQL Server servers and instances.</li><li>
Administers SQL Server machines, instances and databases, and hardens them in accordance with Department of Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIG).</li><li>
Documents performance standards and work performed.</li><li>
Provides necessary recommendations on potential system enhancements for, speed, security, scalability, integrity, and availability. Other additional duties may be assigned.</li><li>
Ability to troubleshoot servers and infrastructure equipment.</li><li>
Ability to assess networking requirements and provide solutions.</li><li>
Ability to make accurate and independent decisions under pressure.</li><li>
Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>
Ability to perform comfortably in a fast-paced, deadline-oriented work environment.</li><li>
Ability to successfully execute many complex tasks simultaneously.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Qualifications</li><li>
Security Clearance:<ul><li>
Requires an active Secret Clearance</li></ul></li><li>
Education / Certifications: One year of related experience may be substituted for one year of education if degree is required.<ul><li>
Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li></ul></li><li>
BASELINE:
<ul><li>Cisco: CCNP Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li></ul></li><li>
COMPUTING ENVIRONMENT (CE):<ul><li>
Microsoft: MCSA: SQL Server 2012</li><li>
Microsoft: MCSA: SQL Server 2014</li><li>
Microsoft: MCSA: SQL 2016 Database Administration</li><li>
Microsoft: MCSA: SQL 2016 Database Development</li><li>
Microsoft: MCSE: Data Management and Analytics</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li></ul></li><li>
Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year Bachelors Degree in a Software Engineering or Business Information Systems discipline for three years general experience.<ul><li>
At least five years of practical experience working with various Microsoft SQL Server platforms, with a majority of experience working with SQL Server 2012 and higher.</li><li>
A solid understanding of virtualized, clustered, SQL server environments is preferred. Working knowledge of basic LAN network ports, protocols, and services, in relation to SQL Server machines, is required.</li><li>
Strong interpersonal, written, and oral communication skills are required.</li><li>
Experience with a customer service oriented company.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #Clearance #LI-KA</h4></div>

SQL Database Engineer - Secret Clearance

V2X Inc

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 This position is physically located in Kuwait in support of LOGCAP***
 
 
 </li>
 </ul>
 The Employee Relations Specialist will act as the central point of contact and subject matter expert for employee relation issues and concerns. The ER Specialist coaches and advises employees and managers on progressive discipline, performance management, conflict resolution, and employment risk matters ensuring a consistent and aligned approach when managing employee relations across the program. He/she will gather detailed, pertinent information by conducting fact-finding interviews and investigations, interpret the findings, prepare documentation, and document &amp; track disciplinary actions taken for corrective action and grievances. He/she will maintain a positive employee relations environment including enabling management capability, oversight of manager's employee relations activities, maintaining the pulse of employee's ER experience, and professional handling of issues/cases in accordance with VECTRUS established practices.
 
 
 
 Responsibilities
 
 
 
 This position description is subject to change at any time as needed to meet the requirements of the program or company
 
 
 <ul>
 <li>
 Helps manage employee relations matters for LC V
 </li>
 <li>
 Provides counsel and guidance to managers and employees regarding company policies and procedures
 </li>
 <li>
 Conducts internal investigations
 </li>
 <li>
 Prepares required legal and Government reports
 </li>
 <li>
 Ensures that all terminations, investigations, and employee relations matters are handled with consistency and fairness and without discrimination.
 </li>
 <li>
 Works with managers and/or employees to address, manage, and resolve employee relations issues, while maintaining confidentiality
 </li>
 <li>
 Handles all ER matters which include, but are not limited to, employee performance, attendance, application of law, policy and procedure, Code of Conduct and compliance, etc
 </li>
 <li>
 Conducts internal investigations locally and through travel to field locations as needed
 </li>
 <li>
 Participates in unemployment hearings as needed
 </li>
 <li>
 Provides and participates in supervisory and employee training.
 </li>
 <li>
 Works closely with the Legal Department and outside counsel to ensure that the company is in compliance with employment law in the administration of company policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
 </li>
 <ul>
 <li>
 BS/BA degree in Human Resources, Business Administration, Management, or related field.
 </li>
 <li>
 Must be able to obtain a Host Country Driver's License
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 Minimum five (5) years of Human Resources disciplines experience required, with three (3) of those being in employee/labor relations including personnel investigations and conflict/complaint resolution and a minimum of two (2) years in an OCONUS contracting environment working in Human Resources is highly desirable.
 </li>
 <li>
 Candidate must also possess proficiency in EEO guidelines, and standard Human Resources policies/practices.
 </li>
 <li>
 Must also be able to work under pressure, manage multiple assignments simultaneously, and have excellent interpersonal skills.
 </li>
 </ul>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 PHR preferred
 </li>
 <li>
 Strong client/customer focus, coupled with a collaborative style.
 </li>
 <li>
 Ability to handle confidential materials/issues, employee files, organizational change, grievances, and performance reviews.
 </li>
 <li>
 Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines.
 </li>
 <li>
 Ability to interact and communicate well with individuals at all levels of the organization and across cultures including the ability to handle difficult conversations.
 </li>
 <li>
 Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others.
 </li>
 <li>
 Must possess excellent writing skills for the purpose of composing/drafting correspondence such as: disciplinary/adverse and performance based actions letters (e.g. reprimands, proposal and decisions for suspensions/removals, and performance improvement plans.
 </li>
 <li>
 Strong influencing skills and the ability to coach employees and management through complex, difficult and emotional issues and influence decisions without direct decision making authority.
 </li>
 <li>
 Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, practices, policies, procedures, and regulations.
 </li>
 </ul>
 <li>
 Working Conditions:
 </li>
 <ul>
 <li>
 Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
 </li>
 <li>
 Includes some industrial production environment conditions as well.
 </li>
 </ul>
 <li>
 Physical Requirements:
 </li>
 <ul>
 <li>
 Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
 </li>
 <li>
 Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
 
</div>

Employee Relations Specialist

<div>Overview:
<div>
***This position is physically located in Kuwait in support of LOGCAP***</div><div></div><div> 
The Employee Relations Specialist will act as the central point of contact and subject matter expert for employee relation issues and concerns. The ER Specialist coaches and advises employees and managers on progressive discipline, performance management, conflict resolution, and employment risk matters ensuring a consistent and aligned approach when managing employee relations across the program. He/she will gather detailed, pertinent information by conducting fact-finding interviews and investigations, interpret the findings, prepare documentation, and document &amp; track disciplinary actions taken for corrective action and grievances. He/she will maintain a positive employee relations environment including enabling management capability, oversight of manager's employee relations activities, maintaining the pulse of employee's ER experience, and professional handling of issues/cases in accordance with VECTRUS established practices.</div> 
<div></div>
Responsibilities:
<div>
This position description is subject to change at any time as needed to meet the requirements of the program or company</div><ul><li>
Helps manage employee relations matters for LC V</li><li>
Provides counsel and guidance to managers and employees regarding company policies and procedures</li><li>
Conducts internal investigations</li><li>
Prepares required legal and Government reports</li><li>
Ensures that all terminations, investigations, and employee relations matters are handled with consistency and fairness and without discrimination.</li><li>
Works with managers and/or employees to address, manage, and resolve employee relations issues, while maintaining confidentiality</li><li>
Handles all ER matters which include, but are not limited to, employee performance, attendance, application of law, policy and procedure, Code of Conduct and compliance, etc</li><li>
Conducts internal investigations locally and through travel to field locations as needed</li><li>
Participates in unemployment hearings as needed</li><li>
Provides and participates in supervisory and employee training.</li><li>
Works closely with the Legal Department and outside counsel to ensure that the company is in compliance with employment law in the administration of company policies and procedures.</li></ul>
Qualifications:
<ul><li>Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.<ul><li>
BS/BA degree in Human Resources, Business Administration, Management, or related field.</li><li>
Must be able to obtain a Host Country Driver's License</li></ul></li><li>
Experience:<ul><li>
Minimum five (5) years of Human Resources disciplines experience required, with three (3) of those being in employee/labor relations including personnel investigations and conflict/complaint resolution and a minimum of two (2) years in an OCONUS contracting environment working in Human Resources is highly desirable.</li><li>
Candidate must also possess proficiency in EEO guidelines, and standard Human Resources policies/practices.</li><li>
Must also be able to work under pressure, manage multiple assignments simultaneously, and have excellent interpersonal skills.</li></ul></li><li>
Skills:<ul><li>
PHR preferred</li><li>
Strong client/customer focus, coupled with a collaborative style.</li><li>
Ability to handle confidential materials/issues, employee files, organizational change, grievances, and performance reviews.</li><li>
Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines.</li><li>
Ability to interact and communicate well with individuals at all levels of the organization and across cultures including the ability to handle difficult conversations.</li><li>
Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others.</li><li>
Must possess excellent writing skills for the purpose of composing/drafting correspondence such as: disciplinary/adverse and performance based actions letters (e.g. reprimands, proposal and decisions for suspensions/removals, and performance improvement plans.</li><li>
Strong influencing skills and the ability to coach employees and management through complex, difficult and emotional issues and influence decisions without direct decision making authority.</li><li>
Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, practices, policies, procedures, and regulations.</li></ul></li><li>
Working Conditions:<ul><li>
Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).</li><li>
Includes some industrial production environment conditions as well.</li></ul></li><li>
Physical Requirements:<ul><li>
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li><li>
Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients</h4></div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent Arabic
 </li>
 </ul>
 
 
</div>

Sales Associate

Zegna

<div>
 JOB CONTENT
 
 
 To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
 </li>
 <li>
 Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
 </li>
 <li>
 Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
 </li>
 <li>
 Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
 </li>
 <li>
 Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
 </li>
 <li>
 Maintain personal grooming standards as advised by the Store Manager.
 </li>
 <li>
 Maintain clean and organized display, fitting rooms and stock areas.
 </li>
 <li>
 Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
 </li>
 <li>
 Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
 </li>
 <li>
 Recruit customers for the database, accurately entering their details on the system.
 </li>
 <li>
 Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4 to 6 years retail sales or customer service experience.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Passion for retail industry
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 </ul>
</div>

Senior Style Advisor - The Avenues Mall

SKM Air Conditioning LLC

<div>
 
 
 About Us
 
 
 
 
 
 
 Since 1974,
 
 S.K.M Air Conditioning LLC
 
 has been a trusted leader in HVAC manufacturing across the Middle East and beyond. With
 
 2,000+ employees representing 30+ nationalities
 
 , SKM operates in
 
 8+ countries
 
 and delivers solutions to more than
 
 30 global markets
 
 . We are committed to
 
 engineering excellence, innovation, and customer value
 
 in everything we do.
 
 
 
 
 
 
 Why Join SKM?
 
 
 
 
 
 
 At SKM, you&rsquo;ll be part of a
 
 performance-driven organization
 
 where technical expertise meets customer success. We value
 
 teamwork, innovation, and accountability
 
 .
 
 
 As a
 
 Service Sales Engineer &ndash; Aftersales
 
 , you will support our aftersales operations by identifying service opportunities, maintaining key accounts, and driving customer satisfaction through timely solutions and high-quality support.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 The
 
 Service Sales Engineer
 
 is responsible for executing aftersales and service sales activities including
 
 AMCs, retrofits and repairs sales
 
 . This role focuses on maintaining customer relationships, preparing quotations, coordinating service jobs, and ensuring smooth delivery of aftersales solutions aligned with SKM standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 🔧
 
 Service &amp; Retrofit Sales
 
 
 <ul>
 <li>
 Identify and develop sales opportunities for
 
 AMCs, retrofit job and service contracts
 
 .
 </li>
 <li>
 Prepare and submit
 
 techno-commercial proposals
 
 and quotations in coordination with the Service and Estimation teams.
 </li>
 <li>
 Maintain close communication with customers to understand requirements, propose solutions, and secure repeat business.
 </li>
 <li>
 Achieve assigned
 
 sales targets and revenue growth objectives
 
 in the aftersales segment.
 </li>
 <li>
 Collaborate with consultants, contractors, and distributors to promote SKM&rsquo;s service capabilities.
 </li>
 </ul>
 
 
 
 
 🛠
 
 Service Operations Support
 
 
 
 
 
 <ul>
 <li>
 Coordinate with service teams for job execution, scheduling, and follow-up to ensure timely delivery.
 </li>
 <li>
 Support the resolution of service issues and warranty claims by liaising with technical and operations teams.
 </li>
 <li>
 Ensure service quality, safety, and customer satisfaction through proactive communication and support.
 </li>
 </ul>
 
 
 
 
 👥
 
 Customer Relationship Management
 
 
 
 
 
 <ul>
 <li>
 Conduct client visits and site inspections to assess equipment condition and recommend retrofit or maintenance solutions.
 </li>
 <li>
 Build and maintain strong relationships with customers to ensure long-term retention.
 </li>
 <li>
 Attend client meetings and represent SKM&rsquo;s service division in a professional manner.
 </li>
 </ul>
 
 
 
 
 📈
 
 Reporting &amp; Improvement
 
 
 
 
 
 <ul>
 <li>
 Track and report sales activities, forecasts, and customer feedback to management.
 </li>
 <li>
 Support the implementation of
 
 continuous improvement initiatives
 
 to enhance aftersales efficiency and customer experience.
 </li>
 <li>
 Maintain compliance with
 
 QHSE standards (ISO 9001, ISO 45001, ISO 14001)
 
 in all activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree in Mechanical Engineering
 
 or equivalent technical qualification.
 </li>
 <li>
 
 2&ndash;5 years
 
 of HVAC aftersales/service experience, preferably in the
 
 Gulf region
 
 .
 </li>
 <li>
 Knowledge of HVAC systems (chillers, AHUs, package/split units) and service operations.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 Strong
 
 techno-commercial understanding
 
 and ability to prepare cost estimates and proposals.
 </li>
 <li>
 Excellent
 
 communication and negotiation
 
 skills.
 </li>
 <li>
 Customer-focused with a proactive approach to problem solving.
 </li>
 <li>
 Proficient in
 
 MS Office
 
 and CRM tools.
 </li>
 <li>
 Organized, self-driven, and results-oriented.
 </li>
 </ul>
 
 
 
 
 
 Core Behaviors
 
 
 
 
 
 <ul>
 <li>
 
 Customer Focus
 
 &ndash; Builds trust and ensures customer satisfaction.
 </li>
 <li>
 
 Team Collaboration
 
 &ndash; Works effectively with service, sales, and technical teams.
 </li>
 <li>
 
 Ownership &amp; Accountability
 
 &ndash; Takes responsibility for meeting targets and deadlines.
 </li>
 <li>
 
 Continuous Learning
 
 &ndash; Seeks to enhance technical and sales skills.
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 
 
 
 At
 
 SKM Air Conditioning LLC
 
 , your contribution will directly impact the success of our aftersales business.
 
 
 If you&rsquo;re passionate about
 
 service excellence, technical sales, and customer success
 
 , we invite you to join our team and grow your career with SKM.
 
 
 
 
 
 🚀
 
 Apply today and become part of our journey of innovation and reliability.
 
 
</div>

Service Sales Engineer – Aftersales (Retrofit)

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CUSTOMER RELATION EXCUTIVE

SQL Database Engineer - Secret Clearance

Employee Relations Specialist

Employee Relations Specialist

Sales Associate

Senior Style Advisor - The Avenues Mall

Service Sales Engineer – Aftersales (Retrofit)