customer relations coordinator

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob Overview:A leading property development company in Karachi is looking for an experienced and well-presented Customer Relations Executive to manage client interactions, property inquiries, and ensure a seamless customer experience throughout the sales and post-sales process.The ideal candidate should possess 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, with strong communication skills, a professional attitude, and the ability to manage high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for client communication, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Guide clients through booking, documentation, and property handover stages.</li><li>Liaise with finance and legal teams for smooth transaction processes.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support the sales and marketing departments with communication materials and client coordination.</li><li>Collaborate with management to enhance the overall client experience and service standards.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience:<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and capable of multitasking effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package based on experience.</li><li>Performance-based incentives.</li><li>Professional growth and learning opportunities.</li><li>A collaborative and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Mars BPO

Job Description: We are seeking enthusiastic Customer Outreach Executives to join our on-site BPO team. In this role, you will be responsible for reaching out to potential customers, introducing our services, and identifying qualified leads for the sales team. Ideal candidates are confident, persuasive, and goal-oriented.Key Responsibilities:<ul><li>Conduct outbound calls to potential customers</li><li>Explain company services in a clear and professional manner</li><li>Build interest and maintain customer engagement</li><li>Screen and qualify leads before passing them to closers</li><li>Ensure accurate documentation of customer interactions</li><li>Follow company scripts, guidelines, and compliance standards</li><li>Achieve daily, weekly, and monthly performance targets</li></ul>Job Requirements:<ul><li>Strong spoken English and confident communication</li><li>Energetic, persuasive, and target-driven</li><li>Ability to handle rejection and stay motivated</li><li>Basic computer skills</li><li>Willingness to work night shifts</li><li>Fresh candidates are encouraged to apply</li><li>Previous call center or BPO experience is a plus</li></ul>What We Offer:<ul><li>Competitive salary with performance incentives</li><li>Supportive and professional work environment</li><li>Training and skill development</li><li>Career growth and promotion opportunities</li><li>Stable on-site position</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Outreach Executive

Supply Chain Services

<ul><li>Provide support with the department's day-to-day tasks.</li><li>must have strong organizational skills and the ability to prioritize and manage high-volume workloads while meeting deadlines</li><li>Strong attention to detail , great customer service, must be outstanding in the strong follow-ups , record keeping ,</li><li>Ensure that all documentation is completed in a correct manner and presented within the expected time frames as designated by the departmental head at any given time.</li><li>key player with Client Relationship Management</li><li>Should be good enough to handle different working situations/conditions.</li><li>Excellent communication skills are also important, to ensure the office operates efficiently.</li><li>Communicate effectively with customers, clients and team members by emails, telephone, and electronically. Proactively organize workflow to meet customer time frames.</li><li>Taking ownership of complaint and queries and proactively following through to resolution.</li><li>Ensure timely resolution of any discrepancy .</li><li>Maintain a positive working relationship at all levels.</li><li>Able to work under minimum supervision.</li></ul>Education: GraduateExperience : 2 Years Minimum in same fieldOther Skills: Fluency in English (Mandatory).Good command of MS excel and better commercial sense.Excellent organization, planning and communication skills, client relationship management.Schedule: 4 days on / 4 days off Shift: Night Shift (10:30 PM &ndash; 10:30 AM; timings may change as per requirement) Holidays: We follow the UK holiday calendar only (no Pakistani federal holidays).Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you live in Bahria Town Karachi? please share complete address</li><li>your salary expectations and what would be the expected time frame for joining your services ?</li><li>Can you work at night shift?</li></ul>Work Location: In person

Operations Executive-Night Shift BahriaTown Karachi

Mega Marketing Network

Shaadi Organization Pakistan is seeking a dynamic, creative, and results-driven TV Show Host / Public Relations (PR) Manager Manager / Media Coordinator to manage our organization&rsquo;s public image, media presence, and communication strategies.The ideal candidate will be responsible for building and maintaining strong relationships with media, coordinating interviews, managing social media presence, and ensuring consistent brand representation across all platforms.Key Responsibilities<ul><li>Experience as TV Show Host / Presenter</li><li>Develop and implement PR campaigns that enhance brand visibility and reputation.</li><li>Draft, edit, and distribute press releases, media kits, and company announcements.</li><li>Build and maintain strong relationships with journalists, influencers, and media agencies.</li><li>Coordinate press conferences, interviews, and media events.</li><li>Monitor and analyze media coverage and prepare regular PR reports.</li><li>Manage crisis communication and ensure timely, accurate responses.</li><li>Plan and manage content calendars for media outreach and social media channels.</li><li>Coordinate with graphic designers, videographers, and photographers for media materials.</li><li>Manage media inquiries and arrange interviews with company spokespeople.</li><li>Assist in creating multimedia content (videos, graphics, stories) for campaigns.</li><li>Ensure all communication materials are aligned with brand identity and values.</li><li>Track and report on media campaign performance and engagement metrics.</li><li>Event marketing and management</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, Media Studies, Marketing, or related field.</li><li>Proven experience in PR, media coordination, or related roles.</li><li>Strong writing, editing, and storytelling skills.</li><li>Excellent interpersonal and networking skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Familiarity with social media platforms, media monitoring tools, and PR firms.</li><li>Creative mindset with strong attention to detail.</li><li>Ability to manage multiple projects simultaneously.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>TV Show Host / Media Personality: 3 years (Preferred)</li></ul>Work Location: In person

TV Show Host / PR Manager / Media Coordinator

TUV Austria

Company Description: TUV Austria Bureau of Inspection &amp; Certification (Pvt.) Ltd is a leading Certification and Inspection Company based in Lahore, Pakistan. The company offers independent 3rd-party Registration/Certification services against various International ISO standards and provides technical inspection services to industries such as Oil &amp; Gas, construction, and power. With a focus on quality and HSE, the company has a strong reputation and a client base of over 1500 companies.Role DescriptionThis is a full-time, on-site role for a Sales Coordinator at TUV Austria Bureau of Inspection &amp; Certification (Pvt.) Ltd in Karachi. The Sales Coordinator will handle sales coordination, customer service, internal communication, and sales operations on a daily basis, ensuring seamless collaboration between clients and internal departments.Sales Coordination and Management&middot; Coordinate and manage sales activities to ensure timely and accurate order processing.&middot; Act as a liaison between the sales team and clients, providing exceptional customer service.Support to Country Sales Manager (CSM)&middot; Assist the Country Sales Manager (CSM) in preparing contracts, proposals, and presentations.&middot; Handle follow-ups on proposals prepared by the CSM and coordinate with clients accordingly.&middot; Support the CSM in bidding processes and complete all tasks assigned by them.Record Maintenance and Reporting&middot; Maintain records of sales transactions, customer inquiries, and follow-ups in the CRM system.&middot; Prepare sales presentations, reports, and proposals as required.&middot; Monitor sales performance metrics and generate weekly and monthly reports for the management.Client Queries and Communication&middot; Handle queries from clients regarding certification services and processes.&middot; Ensure timely communication and collaboration with cross-functional teams to meet client expectations.Administrative and Documentation Support&middot; Support the sales team by managing schedules, meetings, and documentation.&middot; Maintain proper documentation of contracts, bids, and presentations to ensure seamless access.Qualifications&middot; Proven skills in Sales Coordination and Sales Operations.&middot; Exceptional communication and interpersonal skills to interact effectively with clients and team members.&middot; Strong presentation skills for preparing and delivering impactful sales materials.&middot; A proactive approach to problem-solving with a customer-centric mindset.&middot; Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.&middot; Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.&middot; Experience in the certification or inspection industry is a plus.&middot; Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Coordinator

VGO TEL

Company DescriptionVGO TEL is a Mobile Manufacturing Company specializing in the production of premium-quality bar phones and smartphones. Our dedication to excellence is reflected in our state-of-the-art customer care network, ensuring exceptional after-sales services. We are committed to providing high-quality mobile devices and outstanding customer support.Key Responsibilities:<ul><li>Create engaging video content as an on-camera presenter, bringing confidence, personality, and brand storytelling to life across digital platforms.</li><li>Develop and execute PR campaigns aligned with the overall brand strategy.</li><li>Build and maintain strong relationships with journalists, influencers, and key stakeholders.</li><li>Stay updated on the latest PR, social media, and content creation trends.</li><li>Excellent writing, communication, and storytelling skills.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Mass Communication, PR, Marketing, or a related field.</li><li>6 Months&ndash;1 year of experience in PR, content creation, or digital communications.</li><li>Proficiency in content creation tools like Canva, Capcut, and social media platforms.</li><li>Creative, proactive, and confident personality with a strong eye for detail.</li></ul>Qualifications<ul><li>Strong communication &amp; research skills</li><li>Strong media relations</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and collaboratively in an on-site environment</li><li>Bachelor's degree in Communications, Public Relations, Journalism, or a related field.</li></ul>Send your resume and portfolio to:To: careers@vgotel.comJob Type: Full-timeWork Location: In person

PR and Content Executive

Climax Software Solutions

We are seeking a highly organized, detail-oriented, and proactive Technical Project Coordinator to support our growing operations team. This role is central to ensuring efficient project execution, strong cross-functional coordination, and consistent service delivery aligned with client and business expectations.Key Responsibilities<ul><li>Oversee the helpdesk and ticketing system to ensure support requests are accurately logged, assigned, prioritized, and resolved within defined timelines.</li><li>Monitor ticket trends, response times, and resolution quality to ensure compliance with Service Level Agreements (SLAs).</li><li>Track and follow up on escalated and high-priority issues, ensuring timely resolution and appropriate routing.</li><li>Review and monitor client communication channels, including WhatsApp, and report critical updates or concerns raised by clients.</li><li>Work closely with the support team to identify operational gaps and recommend process and workflow improvements.</li><li>Ensure all operational documentation, including SOPs, troubleshooting guides, and user manuals, is current, complete, and easily accessible.</li><li>Review daily work logs and attendance of support staff; communicate discrepancies through official email and company WhatsApp channels.</li><li>Act as a coordination bridge between support teams, developers, and product managers to resolve issues and incorporate customer feedback into product enhancements.</li><li>Prepare and present weekly performance reports covering ticket resolution metrics, SLA adherence, and customer satisfaction.</li><li>Analyze customer satisfaction surveys to identify trends, risks, and opportunities for service improvement.</li><li>Allocate and track resources effectively to optimize productivity and ensure timely project deliverables.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Management, or a related discipline.</li><li>Minimum of 2+ years of experience in project coordination, preferably within a software house or IT services environment.</li><li>Practical, hands-on experience with Jira and other project or ticket management tools.</li><li>Strong proficiency in Microsoft Office Suite.</li><li>Excellent written, verbal, and presentation skills.</li><li>Ability to work independently while collaborating effectively in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs120,000.00 per monthWork Location: In person

Technical Project Coordinator

Explore 555+ Customer relations coordinator in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.