customer relations officer

Beno

Job Description : As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.You will also be responsible for maintaining a welcoming and organized environment.Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.Assist clients by answering inquiries and guiding them through our services / products.Manage bookings efficiently.Build and maintain positive relationships with clients to enhance customer loyalty.Handle client feedback and complaints gracefully, ensuring prompt resolution.Collaborate with team members to ensure smooth operations and high service standards.Requirements : Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.Excellent communication and interpersonal skills.Professional appearance and a positive attitude.Strong problem-solving skills and the ability to remain calm under pressure.Flexibility to work in shifts, including weekends and holidays.English language is a must, additional languages is an advantage.What We Offer : Competitive salary and benefits package.A dynamic and supportive work environment.Opportunities for growth and career development.

Client Service Officer / Hostess

gulfa

Guest Relations Officer / Hostess A reputed Company is looking for an experienced Guest Relations Officer / Hostess for one of its luxury establishments. As a Hostess in luxury establishments, your role is to provide guests with a warm welcome and ensure that their experience begins with sophistication and grace. Your professionalism and attention to detail set the tone for a memorable and luxurious experience, reflecting the commitment to excellence that defines the establishment.Experience in Hospitality, Food &amp; Beverage, high-end restaurants, luxury retail is essential.We would like to meet someone who provide an elevated guest experience, set the tone for the level of service and sophistication for our guests and partners. Multilingual candidates with cultural proficiency with experience of Key Accounts Management, handling exclusive events and special projects will be given a priority.- Valid UAE driving licenseJob Types: Full-time, Fixed term contractJob Types: Full-time, Permanent, Contract Contract length: 24 months

Guest Relations Officer - Hostess

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

Seram Investments LLC

Job Title:Public Relations Officer (PRO)Location:DubaiJob Type:Full-timeJob Description:We are looking for a Public Relations Officer (PRO) to handle all government-related documentation and approvals. The role includes coordinating with government offices, processing visas and licenses, and ensuring legal compliance.Requirements:<ul><li>Proven experience as a PRO</li><li>Strong knowledge of local government procedures</li><li>Valid driving license (mandatory)</li><li>Good communication and organizational skills</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per month

Public Relation Officer (PRO)

Chimera Builders & Infrastructure LLC, Abu Dhabi

PUBLIC RELATIONS OFFICER (PRO)We are looking for an experienced Public Relations Officer (PRO) to join our organization in the UAE.Key Responsibilities:<ul><li>Handle all government-related transactions (MOHRE, Immigration, GDRFA, MOL, DED, Municipality, etc.)</li><li>Process visas, labour cards, Emirates ID, medicals, and passport-related documentation</li><li>Manage company trade license, establishment card, and other statutory renewals</li><li>Liaise with government authorities and service providers</li><li>Maintain employee records and ensure legal compliance</li><li>Follow up on approvals, fines, and official submissions</li></ul>Requirements:<ul><li>Strong knowledge of UAE labour laws and government procedures</li><li>Valid UAE driving license preferred</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Well-organized, reliable, and able to work independently</li></ul>Location: UAE Salary: As per experienceJob Type: Full-timePay: From AED2,500.00 per month

PUBLIC RELATIONS OFFICER (PRO)

Amer Business Bay

<div>
 
 📢 NOW HIRING: PRO &ndash; AMER Business Bay Centre
 
 
 Location: Business Bay, Dubai
 
 
 
 
 
 We are seeking a Professional Public Relations Officer (PRO) to join our team at the AMER Business Bay Centre. This role requires someone experienced, reliable, and confident in handling government services, visa applications, and customer support.
 
 
 
 
 
 🔹 Key Responsibilities:
 
 
 
 
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 Handle AMER services including visa, Emirates ID, residency processing, and typing
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 Manage applications, submissions, and follow-up with government departments
 </li>
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 Coordinate appointments and manage customer flow efficiently
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 Provide accurate information and guidance to clients during the process
 </li>
 <li>
 Maintain a high level of customer service and professionalism
 </li>
 </ul>
 
 
 
 
 🔹 Requirements:
 
 
 
 
 <ul>
 <li>
 Previous experience as a PRO or in AMER/typing center is mandatory
 </li>
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 Must be a biker/driver &ndash; valid UAE motorcycle license is required for urgent submissions &amp; external tasks
 </li>
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 Strong knowledge of UAE portals (GDRFA, ICA, MOHRE, etc.)
 </li>
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 Fluent in English (Arabic is a plus)
 </li>
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 Presentable, responsible, and customer-oriented
 </li>
 </ul>
 
 
 
 
 🔹 What We Offer:
 
 
 
 
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 Competitive salary + allowances
 </li>
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 Professional and supportive work environment
 </li>
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 Career development and growth opportunities
 </li>
 </ul>
 
 
 
 
 📍 Workplace: Business Bay, Dubai
 
</div>

Public Relations Officer

XYLEM ELECTROMECHANICAL LLC

We are seeking a dedicated and experienced HR Officer to manage day-to-day human resources operations. The ideal candidate will support recruitment, employee relations, HR administration, and ensure compliance with UAE labor laws and company policies.<ul><li>Manage end-to-end recruitment process including job postings, screening, interviews, and onboarding</li><li>Maintain employee records, HR files, and HR databases</li><li>Prepare offer letters, employment contracts, and HR correspondence</li><li>Handle employee relations, grievances, and disciplinary procedures</li><li>Coordinate employee onboarding and induction programs</li><li>Manage leave records, attendance, and timesheets</li><li>Assist in payroll coordination with accounts/finance department</li><li>Ensure compliance with UAE Labour Law, company policies, and procedures</li><li>Handle visa processing, medicals, Emirates ID, labor cards, and renewals</li><li>Support performance appraisal and employee engagement initiatives</li><li>Coordinate training and development programs</li><li>Prepare HR reports and documentation as required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>Minimum 2&ndash;4 years of experience as an HR Officer (UAE experience preferred)</li><li>Strong knowledge of UAE Labour Law and HR best practices</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and multitasking abilities</li><li>Ability to handle confidential information with discretion</li></ul>Job Type: Full-time

HR Officer

Explore 2467+ Customer relations officer in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.