sales coordinator Jobs in Dubai United Arab Emirates

sales coordinator

customer service representative Jobs in Dubai United Arab Emirates

customer service representative

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

sales specialist Jobs in Dubai United Arab Emirates

sales specialist

customer service coordinator Jobs in Dubai United Arab Emirates

customer service coordinator

customer relations specialist

Emirates Talent Solution

Position Title: Customer Relations Executive / Secretary &ndash; Property Development Industry: Property Development &amp; Real Estate Location: Dubai, UAE Employment Type: Full-TimeJob OverviewEmirates Talent Solution is hiring a Customer Relations Executive / Secretary for a reputable property development company in Dubai. This position requires a polished, organized, and service-driven professional who can manage client communication, documentation, and administrative responsibilities with precision. The ideal candidate will ensure seamless coordination between clients, management, and internal teams while maintaining the highest standards of customer service and operational support.Key ResponsibilitiesClient Communication &amp; Support<ul><li>Serve as the primary point of contact for clients, investors, and walk-in visitors.</li><li>Respond to inquiries regarding project details, payment plans, appointments, and documentation.</li><li>Build and maintain strong relationships with clients to ensure trust and satisfaction.</li><li>Deliver timely updates regarding project progress, handovers, and service-related matters.</li></ul>Administrative &amp; Secretarial Duties<ul><li>Manage calendars, appointments, and correspondence for senior management.</li><li>Draft, format, and organize official letters, memos, contracts, and related documents.</li><li>Maintain accurate client files, agreements, and confidential records.</li><li>Coordinate meetings, prepare minutes, and ensure timely follow-ups on action items.</li></ul>Sales &amp; Operations Coordination<ul><li>Support sales and operations teams with documentation and client follow-ups.</li><li>Prepare presentations, reports, and marketing materials for meetings and project launches.</li><li>Assist in organizing client visits, corporate events, exhibitions, and property tours.</li></ul>Customer Experience &amp; Feedback<ul><li>Ensure clients receive a smooth and professional experience throughout the booking and possession process.</li><li>Handle concerns or complaints with professionalism and escalate when necessary.</li><li>Maintain customer feedback logs and propose improvements to enhance service quality.</li></ul>Key RequirementsQualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Certifications in customer service or office administration are an advantage.</li></ul>Experience<ul><li>5&ndash;7 years of relevant experience in customer relations, secretarial roles, or client coordination within the real estate/property development sector.</li><li>Strong background in handling client communication and administrative operations.</li></ul>Technical Skills<ul><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Familiarity with real estate documentation, booking forms, and project workflows is preferred.</li></ul>Soft Skills<ul><li>Excellent English written and verbal communication skills (Arabic is a plus).</li><li>Strong organizational, interpersonal, and multitasking abilities.</li><li>Presentable, polite, and highly professional in client-facing interactions.</li><li>Ability to handle confidential information with discretion.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Relations Executive – Property Development

The First Group

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We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools. Key Responsibilities: <ul> <li>Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Optimize customer journeys to enhance engagement, retention, and lifetime value.</li> <li>Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.</li> <li>Generate reports and insights to optimize future marketing strategies.</li> <li>Improve CRM processes to enhance efficiency and personalization.</li> <li>Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.</li> <li>Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.</li> </ul>
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CRM Specialist

Alba Corporation

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish.This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we&rsquo;d love to hear from you.Customer Interaction &amp; Service Coordination<ul><li>Greet customers and assess their service needs with professionalism and attention to detail.</li><li>Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently.</li><li>Coordinate with the workshop team to ensure timely service completion and status updates.</li><li>Handle customer inquiries, concerns, and complaints with a solution-oriented approach.</li></ul>Sales Support &amp; Documentation<ul><li>Upsell additional services, maintenance packages, and accessories where applicable.</li><li>Maintain detailed and organized records of service transactions, warranty claims, and follow-ups.</li><li>Assist in daily showroom operations and support the sales team as needed.</li><li>Ensure service quality and customer satisfaction standards are consistently met.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a Service Advisor or customer-facing automotive role.</li><li>Strong communication and interpersonal skills; fluency in English required (Arabic is a plus).</li><li>Proficient in multitasking, coordination, and time management.</li><li>Knowledge of automotive brands, service processes, and basic technical terminology.</li><li>Familiarity with CRM tools or automotive service software is a plus.</li><li>Customer-centric, sales-oriented, and proactive in problem-solving.</li></ul>Salary &amp; BenefitsSalary Range: 6,000 &ndash; 10,000 AED (base salary plus commission)<ul><li>Work Visa sponsorship</li><li>Medical Insurance (as per UAE law)</li><li>Training and development support</li><li>Performance-based incentives</li></ul>Work ArrangementType: Full-time, on-site position. Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.Why Join Us?&#10004; Be the face of a premium automotive brand and create standout customer experiences. &#10004; Work with a passionate team in a high-performance showroom environment. &#10004; Develop your skills in service coordination, sales, and client relations. &#10004; Enjoy a competitive salary package with performance-based rewards.Ready to deliver exceptional service in the automotive industry? Apply now with your CV highlighting relevant experience.Job Type: Full-timePay: AED6,000.00 - AED10,000.00 per month

Service Advisor - Car showroom

A&F Auto Repair

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job Summary:The Post-Service Follow-Up Specialist will be responsible for engaging with customers after service delivery, gathering feedback, and addressing any post-service issues or concerns. This role is designed to enhance customer satisfaction, identify opportunities for improvement, and contribute to our ongoing commitment to delivering exceptional service.Key KPI:<ul><li>PSF/VOC</li><li>Collection of NPS (Net Promoter Score) of approximately 80% + of customer.</li><li>Positive Google Reviews- a minimum numbers of reviews per agent per month.</li><li>QC for calls</li><li>PoC for SC customer issues escalated</li></ul>Key Responsibilities:<ul><li>Customer Engagement &amp; Issue Resolution:</li><li>Reach out to customers after service delivery to gather feedback on their experience.</li><li>Establish a proactive and positive communication channel to strengthen our relationship with customers.</li><li>Address any concerns or issues raised by customers post-service and work collaboratively with relevant departments for swift resolution.</li><li>Record and analyze feedback to identify recurring issues and opportunities for improvement.</li><li>Feedback Analysis and Reporting:</li><li>Analyze post-service feedback to identify trends and areas for improvement.</li><li>Prepare detailed reports for management, highlighting both positive feedback and areas for enhancement.</li><li>Collecting Positive Google reviews</li><li>Customer Retention Initiatives &amp; Process Improvement:</li><li>Develop and implement initiatives to enhance customer loyalty and retention.</li><li>Collaborate with marketing and customer service teams to create targeted campaigns for post-service engagement.</li><li>Work closely with relevant departments to implement process improvements based on post-service feedback.</li><li>Ensure continuous alignment of services with customer expectations.</li><li>Quality check:</li><li>Foster a customer-centric culture within the organization.</li><li>Make sure that the CC/ Happiness staff are following trained protocols by the company</li></ul>Qualifications and Skills:<ul><li>The ideal candidate for the Post-Service Follow-Up Specialist role should possess excellent communication skills, empathy, and a customer-centric mindset.</li><li>Previous experience in customer service, relationship management, Call-centre or a related field is desirable.</li></ul>Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Post Service Feedback Agent

Emirates

Job PurposeTo deliver a seamless sales and service experience to Emirates Holidays customers through sharing expertise of our destinations and providing operational and service support to our customers across all stages of their journey, across our various channels including, but not limited to, phone, face-to-face, email, WhatsApp, and live chat.ResponsibilitiesGENERICProvide a high-quality customer experience to every customer, every time.By listening carefully to our customers, you will understand their exact needs &amp; requirements, ensuring that all queries are dealt with within our minimum service level agreements.Ensuring that all forms of contact are handled quickly, and with a friendly `can-do? attitude, whilst achieving and exceeding sales &amp; service performance targets, against key performance indicators.Using initiative, keep up to date with product changes, and personal development to always be one step ahead of the game.Build and maintain valuable relationships with customers and partners, ensuring that tone of voice, written language and contact are in line with our brand guidelines.Where appropriate, find the opportune time to promote &amp; sell our wide range of products &amp; services.Effectively utilise all available systems, including our CRM system, to effectively manage the customer lifecycle.SPECIFICRetail stores Meet customers face to face at one of our retail outlets, working in a fast paced environment, inspiring our new &amp; existing customers handcraft their perfect holiday. Using a combination of new technology, and personalised customer service, showcase our fantastic product range, and bring holidays to life. You will act as a brand ambassador, adhering to the meticulous Emirates grooming standards, ensuring that you represent Emirates Holidays at all times.Customer Fulfilment Conduct financial reconciliation on Emirates Holidays bookings, working closely with the respective stakeholders including business finance to ensure accurate file closures, to record profit Ticketing for all Emirates Holidays bookings, in line with the agreed guidelines. Provide business support to the outstations sales team, helping them to secure the sale by coordinating with suppliers for rates and availability, assisting with ticketing queries, providing product support, dealing with failed flights and hotels, and tallying of financial records.Customer Relations Review, investigate &amp; respond to all customer complaints in line with our agreed standards and policies. Work closely with our various internal and external stakeholders to find solutions when things go wrong. Act as the first port of call for any in-resort customer emergencies or disruption, supporting them with making urgent changes to their bookings, coordinating with our suppliers, and provide them with advice.Dubai In-Resort Concierge Effectively engage with customers ahead of their arrival with a pre-departure call, giving them an overview of their holiday, capturing special requests, as well as promoting our range of ancillary products. Conduct welcome meetings with customers? upon their arrival, helping them get the best from their holiday. Achieve the agreed in-resort sales and customer satisfaction targets.Non-Voice Handle emails, live chat &amp; WhatsApp messaging in line with our agreed service standards &amp; SLAs.

Travel Consultant

Ocudi Shipping

Position Overview: 
We are seeking a highly skilled and experienced Operations and Pricing Specialist to join our dynamic team. The ideal candidate will have 2 to 3 years of experience in the shipping industry within the UAE, specifically with experience in NVOCC operations. A strong understanding of logistics and supply chain management is essential. &nbsp; Key Responsibilities: <ul>
<li>Oversee daily operations related to shipping and logistics.</li>
<li>Develop and implement effective pricing strategies.</li>
<li>Coordinate with shipping lines and ensure compliance with international shipping regulations.</li>
<li>Manage customer relations and handle inquiries efficiently.</li>
<li>Analyze cost management and improve operational efficiency.</li>
<li>Lead and motivate the operations team to achieve targets.</li>
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 Qualification &amp; Experience: <ul>
<li>At least 2 to 3 years of experience in the shipping industry within the UAE, specifically in NVOCC operations.</li>
<li>Strong understanding of logistics and supply chain management.</li>
<li>Proficiency in customer relations and team leadership.</li>
<li>Excellent problem-solving skills and the ability to work under pressure.</li>
<li>Certifications such as Certified International Shipping Specialist (CISS) and Hazardous Materials Transportation are preferred.</li>
<li>Lead and motivate the operations team to achieve targets.</li></ul>

Operations and Pricing Specialist

Rainbow Properties LLC

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 0 to 5 years 
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 Graduate; Post Graduate; MBA / Management Post Graduates 
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 HR / Industrial Relations / Training 
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 CRM software and other sales tools 
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Human Resources Specialist Job Location : Dubai, United Arab Emirates Job Details : Excellent Communication and Customer Service skills Strong Sales and Customer Support abilities Capability to provide Training and support to customers Proficiency in using CRM software and other sales tools Fluency in English; knowledge of other languages is a plus Proactive and motivated with a results-oriented mindset Minimum 6 months of talent acquisition experience in UAE.
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Human Resources Specialist

Explore 5497+ Customer relations specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.