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Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Dubai, United Arab Emirates
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader">
Description</h2><h2 class="jobSectionHeader">
Essential Functions/Core Responsibilities</h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><ul><li> 
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><ul><li> 
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><ul><li> 
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><ul><li> 
Maintain basic knowledge of client products and/or services</li></ul><ul><li> 
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><ul><li> 
Participate in activities designed to improve customer satisfaction and business performance</li></ul><ul><li> 
Offer additional products and/or services</li></ul><ul><li> 
Track, document and retrieve information in call tracking database</li></ul><ul><li> 
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><h2 class="jobSectionHeader"> 
Candidate Profile</h2><ul><li>High school diploma with three to six months of relevant experience preferred</li><li>Hospital/ Medical/ Insurance industry experience preferred</li></ul><ul><li> 
Strong computer navigation skills and PC Knowledge</li></ul><ul><li> 
Ability to effectively communicate, both written and verbally</li></ul><ul><li> 
Dependable with strong attention to detail</li></ul><ul><li> 
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><ul><li> 
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><ul><li> 
Ability to work as a team member, as well as independently</li></ul><ul><li> 
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><ul><li> 
Ability to rotate shifts, as needed</li></ul><ul><li> 
Based on location and/or program, additional experience/skills may be required</li></ul><ul><li> 
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader">
Career Framework Role</h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader">
Supplemental Geographical Information
</h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION 
PHILIPPINES<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul> 
INDIA<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader">
Disclaimer
</h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div></div></div>

Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)

<div><h2 class="jobSectionHeader">Essential Functions/Core Responsibilities
</h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or services</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul>
<h2 class="jobSectionHeader">Candidate Profile
</h2><ul><li>High school diploma with three to six months of relevant experience preferred
</li><li>Hospital/ Medical/ Insurance industry experience preferred</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader">
Career Framework Role
</h2>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<h2 class="jobSectionHeader">
Supplemental Geographical Information
</h2>RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul>
INDIA
<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><h2 class="jobSectionHeader">Disclaimer
</h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

Hyatt Centric

Join to apply for the Assistant Manager - Stewarding role at Hyatt CentricJoin to apply for the Assistant Manager - Stewarding role at Hyatt CentricOrganization- Hyatt Centric Jumeirah Dubai Summary At Hyatt Centric Jumeirah, we're not just offering a job, we're offering an opportunity to be part of an exceptional team in one of the most exciting and dynamic hotel brands. Situated in the heart of Jumeirah, with stunning views of the Arabian Gulf, we create memorable experiences for our guests while providing our associates with unparalleled growth opportunities and a vibrant, inclusive culture. The Assistant Manager - Stewarding is responsible for overseeing the entire stewarding operation, ensuring the highest standards of hygiene, cleanliness, and safety in all kitchens, F&B outlets, and back-of-house areas. This role supports cost control, inventory management, and effective supervision of the stewarding team while maintaining compliance with Hyatt standards and local regulations. Key Responsibilities: <ul><li>Supervise and manage the daily operations of the stewarding team.</li><li>Ensure cleanliness, sanitation, and hygiene standards are maintained across all kitchen and F&B back-of-house areas.</li><li>Monitor and control the use of chemicals, cleaning supplies, and stewarding equipment.</li><li>Implement and maintain waste management, recycling, and energy-saving initiatives.</li><li>Maintain accurate inventory of operating equipment and ensure timely replenishment.</li><li>Coordinate with the Executive Chef and F&B team to support kitchen operations and events.</li><li>Conduct regular training sessions for the stewarding staff on hygiene, safety, and SOP compliance.</li><li>Prepare duty rosters and schedules to ensure adequate coverage at all times.</li><li>Assist in budgeting and cost control initiatives for the stewarding department.</li><li>Ensure compliance with HACCP, Dubai Municipality, and all other local health and safety regulations. </li></ul>Qualifications <ul><li>Bachelor's degree/diploma in Hotel or Hospitality Management preferred.</li><li>Minimum 2-3 years of supervisory experience in stewarding or kitchen operations in a luxury hotel or resort.</li><li>Strong knowledge of HACCP standards, food safety, and sanitation procedures.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to train and motivate a multicultural team.</li><li>Strong focus on cost control and resource optimization.</li><li>Proficient in Microsoft Office and familiar with hotel management systems.</li></ul></ul> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul>Referrals increase your chances of interviewing at Hyatt Centric by 2xGet notified about new Assistant Manager jobs in Dubai, Dubai, United Arab Emirates. Guest Arrival Expert - Four Points by Sheraton Bur Dubai Team Leader - Breakfast Operations - Jumeirah Burj Al Arab Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Assistant Manager - Corporate Operations Customer Relationship Management Executive Assistant Department Manager - Ready to Wear Dubai, Dubai, United Arab Emirates 5 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Assistant Manager - Stewarding

APM Monaco

Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: <ul><li>5 months contract (Oct 2025 to Feb 2026)</li><li>Office and home based</li><li>5-day work per week (Monday to Friday)</li><li>Fluent Arabic and English Speaker is a MUST</li></ul> Responsibilities <ul><li>Manage customer calls and request relevant information</li><li>Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries</li><li>Liaise with Logistics, After Sales Service and global boutiques on daily basis</li><li>Follow up the offline store enquiries and complaints</li><li>Other ad-hoc projects assigned by the manager</li></ul> Qualifications <ul><li>Minimum 3 years relevant experiences in customer service/ luxury retail field</li><li>Proficient with MS Office</li><li>Fluent Arabic and English. Any other language will be a bonus.</li><li>Able to work independently with minimal supervision</li><li>Proactive, patient and committed</li><li>Great communication and interpersonal skills</li><li>Immediately available is highly preferred</li></ul>This position is based in Dubai. Why Join APM? <ul><li>Global, Dynamic Team: Diverse and energetic workforce.</li><li>Growth Opportunities: We support your professional development.</li><li>Collaborative Culture: Teamwork and open communication.</li><li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.</li></ul>

Temp Customer Care Associate (English and Arabic Speaker)

Master coast autos

We're Hiring: Auto Center Service AdvisorLocation: Dubai Employment Type: Full-Time Languages Required: Arabic &amp; English (Fluent &ndash; Written and Spoken)Are you passionate about cars and customer service? We are looking for a bilingual, experienced Service Advisor to join our Auto Center team. You&rsquo;ll be the link between our customers and technicians&mdash;providing excellent service, clear communication, and ensuring customer satisfaction from start to finish.Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs</li><li>Accurately record customer concerns and vehicle issues</li><li>Provide service recommendations, explain repairs, and prepare estimates</li><li>Coordinate with technicians and ensure timely completion of work</li><li>Keep customers updated on the status of their vehicles</li><li>Ensure high levels of customer satisfaction and handle any complaints professionally</li><li>Maintain service records and follow up on pending services or parts</li><li>Communicate clearly and effectively in Arabic and English</li></ul>Requirements:<ul><li>Fluent in Arabic and English &ndash; both spoken and written (a must)</li><li>Previous experience as a Service Advisor or in a customer-facing role in the automotive industry</li><li>Strong communication, customer service, and organizational skills</li><li>Knowledge of vehicle maintenance and repair services</li><li>Ability to explain technical issues in a simple, clear manner</li><li>Computer literacy and experience with service management systems</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Competitive salary based on experience</li><li>Training and opportunities for growth</li><li>Performance-based incentives</li></ul>Job Type: Full-time

Auto Center Service Advisor - Must speak Arabic & English

White Rock Documents Clearing L.L.C.S.O.C

Job Summary:We are seeking a knowledgeable and client-focused Legal Advisor (Arabic Speaker) to provide expert legal guidance on immigration and related matters. The role includes interpreting and applying immigration laws, reviewing legal documents, advising clients on eligibility and compliance, and ensuring all cases follow current regulations and policies. The position also involves handling Dubai Court Notary services, including document attestation, notarization, and legal verification as required.Key Responsibilities:<ul><li>Provide legal consultation and resolve client-related legal issues in the immigration process.</li><li>Review, interpret, and apply immigration laws, regulations, and case-specific legal matters.</li><li>Advise clients on legal rights, obligations, and suitable solutions for complex immigration cases.</li><li>Draft, review, and verify contracts, agreements, and immigration-related legal documents.</li><li>Handle Dubai Court Notary services, including notarization, attestation, preparation, and submission of documents as per UAE legal requirements.</li><li>Liaise with government authorities, embassies, notary offices, and legal bodies on behalf of clients.</li><li>Ensure all cases comply with the latest immigration, labor, and UAE legal regulations.</li><li>Support the immigration team with legal interpretations, dispute resolution, and compliance matters.</li><li>Maintain confidentiality and uphold the highest professional ethics in all client interactions.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Law or a related field.</li><li>Proven experience as a Legal Advisor, Immigration Consultant, or similar legal role.</li><li>Strong knowledge of immigration laws, regulations, visa processes, and legal documentation.</li><li>Experience with Dubai Court Notary procedures, attestation, and legal document processing.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong attention to detail and organizational skills to manage multiple cases.</li><li>Ability to analyze legal issues and provide practical solutions.</li><li>Fluency in English and Arabic.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: AED&#1636;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Legal Assistant

Explore 8626+ Customer service advisor dubai medical background arabic english speaker in Dubai Jobs In Nursing Jobs In Dubai this December. Find roles across top companies and apply now to boost your career.

8626 customer service advisor dubai medical background arabic english speaker jobs IN Dubai Jobs In Nursing Jobs In Dubai

Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)

Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)

Customer Services Representative

Assistant Manager - Stewarding

Temp Customer Care Associate (English and Arabic Speaker)

Auto Center Service Advisor - Must speak Arabic & English

Legal Assistant