call center agent Jobs in Islamabad Pakistan

call center agent

call center agents/csr Jobs in Islamabad Pakistan

call center agents/csr

customer care executive Jobs in Islamabad Pakistan

customer care executive

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer sales representative (csr) Jobs in Islamabad Pakistan

customer sales representative (csr)

customer service agent

IntellivoxBPO

Customer Sales &amp; Support Agents (Night Shift &ndash; International Markets) Location: National Police Foundation, PWD, Islamabad Salary: PKR 50,000&ndash;70,000/month (based on experience &amp; performance)Join a fast-growing international sales and support organization serving clients in the USA, UK, and Australia.Role Overview: Handle inbound/outbound calls, chats, and emails to assist customers, resolve issues, and close sales while meeting performance targets.Key Responsibilities: (1) Manage international customer interactions professionally. (2) Achieve sales and service KPIs. (3) Maintain accurate records and a positive tone.Requirements: (1) Proven international call center experience (sales/support). (2) Fluent English, confident communication. (3) Target-driven, energetic, and night-shift ready. Preference for residents of Pakistan Town, Korang Town, Soan Gardens, Media Town, Bahria Town (Rawalpindi), Lohi Bher, and Model Town Humak.Note: Apply only if you meet experience, communication, and shift requirements.Perks &amp; Benefits: (1) Biannual salary increments &amp; commissions. (2) Daily sales bonuses. (3) Overtime pay post-probation. (4) Medical &amp; children&rsquo;s education allowance. (5) Pension plan (60+). (6) Employee loans. (7) Two sponsored trips &amp; tournaments annually.Job Types: Full-time, Contract, Fresher Contract length: 24 monthsPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Agent

Tangent Technologies Pvt Ltd

Job description Responsibilities:Tangent Technologies are hiring for Customer Support Agent <ul><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Reach out to customer leads through cold calling</li><li>Expedite the resolution of customer problems and complaints to maximize satisfaction</li><li>Achieve agreed upon sales targets and outcomes within schedule</li><li>Coordinate sales effort with team members and other departments</li><li>Analyze the territory/market&rsquo;s potential, track sales and status reports</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Keep abreast of best practices and promotional trends</li><li>Continuously improve through feedback</li></ul>Requirements:<ul><li>Proven work experience of at least 1 year as a Customer Sales Representative</li><li>Excellent knowledge of MS Office</li><li>Familiarity with BRM and CRM practices along with ability to build productive business professional relationships</li><li>Highly motivated and target driven with a proven track record in sales</li><li>Excellent selling, negotiation and communication skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to create and deliver presentations tailored to the audience needs</li><li>Relationship management skills and openness to feedback</li><li>Bachelor&rsquo;s degree in business or a related field</li></ul>What we offer? (Benefits)<ul><li>Wonderful working environment unique opportunity to learn a complete product cycle.</li><li>Competitive salary and incentive package</li><li>Provident fund</li><li>Bi-annual increments</li><li>Appreciation awards</li><li>18 paid leaves</li><li>Health insurance</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>&bull; What is your current salary?</li><li>&bull; What is your expected salary?</li><li>&bull; Do you have excellent English Communication Skills?</li><li>&bull; Our office is located at i9/3 Islamabad. Do you have any commute</li><li>&bull; Can you join us immediately?</li><li>&bull; Do you have 1-2 year experience of US Healthcare Campaigns?</li></ul>Work Location: In person

Customer Support Agent

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Inbound Calling

Taraki

<div>
 This Job is with
 
 Work Together
 
 .
 
 
 We are seeking a dedicated and personable Customer Service Representative (Women Preferred) to manage our international client accounts. The ideal candidate will possess excellent communication skills and a professional demeanor, capable of handling diverse client needs and inquiries.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and live chat in a timely and accurate manner.
 </li>
 <li>
 Provide assistance and support to international clients, ensuring optimal customer satisfaction.
 </li>
 <li>
 Manage and resolve customer complaints efficiently, ensuring a positive customer experience.
 </li>
 <li>
 Maintain accurate records of client interactions and transactions.
 </li>
 <li>
 Collaborate with the cross-functional teams to improve processes and resolve issues.
 </li>
 <li>
 Educate clients on products and services, guiding them toward suitable solutions.
 </li>
 <li>
 Monitor and follow up on customer feedback and complaints for resolution.
 </li>
 <li>
 Uphold company standards in all customer service operations.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Proven customer service experience, preferably with international clientele.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively.
 </li>
 <li>
 Problem-solving skills and the ability to think critically.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Reliable and punctual with strong organizational skills.
 </li>
 <li>
 Ability to work independently and within a team.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; Bachelors degree preferred.
 </li>
 <li>
 1 to 2 years of experience in customer service or related field.
 </li>
 <li>
 Fluency in English is required; additional language skills are a plus.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 <ul>
 <li>
 Must be comfortable working in person.
 </li>
 <li>
 Full-time position.
 
 
 
 </li>
 </ul>
 We are looking for a motivated individual who can thrive in a fast-paced environment and is committed to providing superior service to our international clients. Join our team to help us continue building strong client relationships globally.
</div>

CSR (International Clients)

Silicon Outsourcing Solutions

Overview: We are currently seeking a diligent and customer-focused Inbound Taxi Operator to join our team. As an Inbound Taxi Operator, you will play a crucial role in providing exceptional service to our customers by efficiently managing inbound taxi requests, coordinating dispatch operations, and ensuring timely pickups and drop-offs. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to delivering a safe and seamless transportation experience.Responsibilities:<ul><li>Receive inbound taxi requests via phone, mobile app, or online booking platform, and accurately record customer details, pickup locations, and destination preferences.</li><li>Coordinate with taxi drivers to assign and dispatch vehicles based on availability, proximity, and customer preferences.</li><li>Monitor taxi locations and routes using GPS tracking systems to optimize efficiency and minimize wait times for customers.</li><li>Communicate with customers to provide estimated arrival times, confirm pickup details, and address any special requests or concerns.</li><li>Handle customer inquiries, complaints, and feedback in a professional and courteous manner, striving to resolve issues promptly and satisfactorily.</li><li>Maintain accurate records of taxi dispatch activities, including trip logs, driver assignments, and customer interactions.</li><li>Ensure compliance with local transportation regulations, company policies, and safety protocols at all times.</li><li>Collaborate with other team members, including dispatchers, customer service representatives, and taxi drivers, to ensure smooth operations and superior service delivery.</li><li>Assist with administrative tasks such as invoicing, billing, and maintaining customer databases as needed.</li><li>Stay informed about traffic conditions, road closures, and other factors that may impact taxi operations, proactively adjusting schedules and routes as necessary.</li></ul>Requirements:<ul><li>High school diploma or equivalent qualification.</li><li>Previous experience in a customer service or transportation-related role is preferred but not required.</li><li>Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, drivers, and team members.</li><li>Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.</li><li>Proficiency in using computer systems, mobile devices, and GPS navigation tools.</li><li>Ability to remain calm and composed under pressure, demonstrating resilience and problem-solving skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays, as needed.</li><li>Knowledge of local streets, landmarks, and traffic patterns is advantageous.</li><li>Commitment to providing exceptional customer service and upholding company values and standards.</li></ul>Benefits:<ul><li>Competitive salary and incentives based on performance.</li><li>Opportunities for career growth and advancement within the organization.</li><li>Comprehensive training and ongoing support provided.</li><li>Friendly and collaborative work environment with a focus on teamwork and professionalism.</li></ul>If you are a customer-oriented individual with a passion for delivering outstanding service and ensuring the smooth operation of taxi services, we encourage you to apply for this exciting opportunity. Join our team and become a key contributor to our mission of providing safe, reliable, and efficient transportation solutions to our valued customers. Apply now with your resume and cover letter outlining your relevant experience and skills.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

INBOUND TAXI OPERATOR

Abacus Outsourcing

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 28-Aug-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Specialist (CSS) - Walk in Interviews for International Projects

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 23-Aug-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Explore 493+ Customer service agent in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

493 customer service agent jobs IN Islamabad Pakistan

Customer Service Agent

Customer Support Agent

Inbound Calling

CSR (International Clients)

INBOUND TAXI OPERATOR

Customer Service Specialist (CSS) - Walk in Interviews for International Projects

Customer Service Specialist (CSS) - Walk in Interviews for International Projects