data analyst

business analyst

accounts receivable analyst

associate logistics analyst

client support executive

customer service analyst

<div>
 
 Entity:
 
 
 
 Finance
 
 
 
 Job Family Group:
 
 
 
 Business Support Group
 
 
 
 Job Description:
 
 
 
 We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.
 
 
 
 Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better &ndash; and how you can play your part in our world-class team?
 
 
 
 Join our Finance Team and advance your career as a/an
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Initial point of contact for all consumers regarding site experience concerns
 </li>
 <li>
 Provide superb customer service to our customers and team members.
 </li>
 <li>
 Leverage deep understanding of key account customers, processes / systems
 </li>
 <li>
 Act as a customer concern point for any verbal or written form of enquiries from external/internal customers
 </li>
 <li>
 Interact in a professional, , and efficient manner and call out relevant concerns
 </li>
 <li>
 Retail marketing program information, policy and product fulfilment.
 </li>
 <li>
 Retail site experience complaints, fuel quality claims, site locator etc.
 </li>
 <li>
 Complaint resolution, identification, and management of complaint root causes.
 </li>
 <li>
 Representatives are responsible for accurately creating tickets, promptly and efficiently acquiring critical information, and passing that information to the appropriate personnel.
 </li>
 <li>
 Maintain a high level of proficiency with electronic systems and processes used to facilitate communications and requests, provide contact information, and call logs and contact response teams; these systems include telephone systems, other electronic data capture systems, the notification system, Microsoft Office, and basic Windows functionality.
 </li>
 <li>
 Maintain and update knowledge documents critical to the operation of the Notification Centre; this includes call contact lists, business notification requirements, critical issue requirements and paths.
 </li>
 <li>
 Must have the ability to resolve appropriate actions for new or unique incidents without scripted guidance.
 </li>
 <li>
 Transfer knowledge at shift change to ensure handover of critical incidents and tickets are handled efficiently and accurately.
 </li>
 <li>
 Complete any special assignments such as data support for critical systems, system and activity documentation, knowledge base activities and other operational related assignments.
 </li>
 <li>
 Engage in continual learning and education to ensure a high level of understanding about business operations, technology and Crisis Management/Emergency Response systems and capabilities.
 </li>
 <li>
 Representatives must efficiently engage in continuous improvement in all activities
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Graduate degree or equivalent experience
 </li>
 <li>
 High-level computer knowledge in both hardware and software
 </li>
 <li>
 Networking and general application support
 
 
 </li>
 </ul>
 Job Requirements
 
 
 <ul>
 <li>
 Superior customer service skills.
 </li>
 <li>
 Excellent written/oral communication skills and ability to build effective working relationships.
 </li>
 <li>
 Validated ability in established customer service organizations
 </li>
 <li>
 Team-oriented approach.
 </li>
 <li>
 Strong problem-solving skill
 </li>
 <li>
 Make recommendations on existing knowledge base documents and identify knowledge gaps.
 </li>
 <li>
 Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high-quality service.
 </li>
 <li>
 Highlight process gaps and inefficiencies; proactively seek solutions to improve efficiency and / or level of service provided.
 </li>
 <li>
 Perform user acceptance testing in technology and systems to help ensure effective improvement execution.
 
 
 </li>
 </ul>
 
 Travel Requirement
 
 
 
 Negligible travel should be expected with this role
 
 
 
 Relocation Assistance:
 
 
 
 This role is eligible for relocation within country
 
 
 
 Remote Type:
 
 
 
 This position is a hybrid of office/remote working
 
 
 
 Skills:
 
 
 
 
 Legal Disclaimer:
 
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
 
 
 If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
</div>

Customer Service Analyst

Cummins India

<div>
 
 Description
 
 
 
 
 Job Summary
 
 
 
 The Analyst &ndash; Cummins CARE provides routine customer support to end-users, distributors, and dealers through multi-channel platforms (phone, email, chat). The role requires accurate documentation of inquiries, resolution of routine issues, and timely escalation of complex cases. In addition to daily support operations, the analyst collaborates with product, QA, and development teams to resolve technical issues, improve service efficiency, and enhance customer satisfaction. The role also involves mentoring team members, monitoring performance metrics, and contributing to policy and process improvements.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver prompt, accurate, and customer-centric support through phone, email, and chat.
 </li>
 <li>
 Document all customer interactions within Cummins systems and follow standard processes.
 </li>
 <li>
 Resolve routine queries using knowledge of Cummins processes, systems, and practices.
 </li>
 <li>
 Escalate non-routine or complex issues with appropriate documentation.
 </li>
 <li>
 Manage day-to-day support operations for digital products such as Guidanz, QSOL, Insite, Service Plus, and Salesforce.
 </li>
 <li>
 Monitor and track support tickets, ensuring adherence to SLAs and service quality standards.
 </li>
 <li>
 Coordinate with product development, QA, and other cross-functional teams to resolve technical concerns.
 </li>
 <li>
 Handle escalations, providing guidance and ensuring timely resolution.
 </li>
 <li>
 Contribute ideas to enhance customer experience and operational efficiency.
 </li>
 <li>
 Assist in the development and implementation of support policies, procedures, and best practices.
 </li>
 <li>
 Train and mentor support team members to strengthen skills and product knowledge.
 </li>
 <li>
 Analyze customer feedback and support trends to identify service and product improvement opportunities.
 </li>
 <li>
 Prepare reports on support performance, customer satisfaction, and operational metrics.
 </li>
 <li>
 Stay updated on new product features, releases, and digital tool updates.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented &ndash; Tackles challenges with urgency and enthusiasm.
 </li>
 <li>
 Customer Focus &ndash; Builds strong relationships and delivers customer-first solutions.
 </li>
 <li>
 Communicates Effectively &ndash; Delivers clear, concise, and audience-specific communication.
 </li>
 <li>
 Collaborates &ndash; Builds strong partnerships across teams and functions.
 </li>
 <li>
 Manages Conflict &ndash; Handles conflict situations constructively and with minimal disruption.
 </li>
 <li>
 Nimble Learning &ndash; Quickly adapts and learns from new challenges, successes, and failures.
 </li>
 <li>
 Values Differences &ndash; Leverages diverse perspectives and cultures for stronger outcomes.
 </li>
 <li>
 Service Capability, Capacity &amp; Coverage &ndash; Applies Cummins standards to deliver consistent and capable service.
 </li>
 <li>
 Service Documentation &ndash; Maintains accurate, compliant, and complete customer records.
 </li>
 <li>
 Warranty Process &ndash; Applies Cummins warranty policies to assess claims and ensure accurate settlements.
 
 
 </li>
 </ul>
 
 Education, Licenses &amp; Certifications
 
 
 
 <ul>
 <li>
 Required:
 </li>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 May require licensing for compliance with export controls or sanctions regulations.
 </li>
 <li>
 Preferred:
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration, Operations, Marketing, Mechanical/Automobile Engineering, or a related field.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Skills and Experience
 
 
 
 <ul>
 <li>
 Experience:
 </li>
 <li>
 2+ years of relevant work experience in customer service, technical support, or call center operations.
 </li>
 <li>
 Prior exposure to subscription or digital product support preferred.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Proficiency in CRM and support platforms (e.g., Salesforce, Genesys, Omnichannel).
 </li>
 <li>
 Strong knowledge of MS Excel and familiarity with analytics/reporting tools (e.g., Power BI).
 </li>
 <li>
 Soft Skills:
 </li>
 <li>
 Strong interpersonal, communication, and leadership qualities.
 </li>
 <li>
 Detail-oriented with excellent problem-solving and conflict-resolution abilities.
 </li>
 <li>
 Customer-first mindset with focus on service quality and satisfaction.
 </li>
 <li>
 The ability to manage multiple priorities in a dynamic, fast-paced environment.
 
 
 </li>
 </ul>
 
 Shift Details
 
 
 
 <ul>
 <li>
 Shifts: Rotational shifts in a 24x7 support environment (primarily night shifts from 4 PM onwards).
 </li>
 <li>
 Work Mode: Hybrid (onsite/remote as per business requirement).
 
 
 </li>
 </ul>
 
 Job
 
 Service
 
 
 
 Organization
 
 Cummins Inc.
 
 
 
 Role Category
 
 Hybrid
 
 
 
 Job Type
 
 Office
 
 
 
 ReqID
 
 2419492
 
 
 
 Relocation Package
 
 Yes
</div>

Analyst - Cummins CARE

AireSpring

<div>
 
 Company Description
 
 
 
 Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
 
 
 As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
 
 
 The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
 
 
 We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
 
 
 
 Job Description
 
 
 
 We are seeking a results-driven and analytical
 
 Business Analyst
 
 to join our team in a
 
 fully remote
 
 capacity. This role is critical in supporting our mission as a
 
 leading Telecom and Managed Services Provider
 
 , ensuring that business needs are accurately translated into technical solutions that enhance operational performance and customer satisfaction.
 
 
 The successful candidate will collaborate closely with stakeholders across the organization and report directly to the
 
 SVP of IT
 
 , playing a key role in requirements gathering, process improvement, and solution delivery.
 
 
 
 Key Responsibilities:
 
 
 
 
 Requirements Gathering, Analysis &amp; Optimization:
 
 
 
 <ul>
 <li>
 Facilitate meetings and workshops with internal stakeholders to capture business requirements.
 </li>
 <li>
 Translate business needs into clear, well-documented functional specifications, and obtain stakeholder sign-off.
 </li>
 <li>
 Evaluate the feasibility and technical implications of business requirements.
 </li>
 <li>
 Convert functional requirements into technical documentation and support the development team in understanding and delivering the solution.
 
 
 </li>
 </ul>
 
 Business Process Understanding &amp; Improvement:
 
 
 
 <ul>
 <li>
 Analyze current business processes to identify pain points, inefficiencies, and redundancies.
 </li>
 <li>
 Design or recommend optimized process flows that align with business goals and industry best practices.
 
 
 </li>
 </ul>
 
 Data Analysis:
 
 
 
 <ul>
 <li>
 Conduct in-depth data analysis to determine transformation requirements and support business objectives.
 </li>
 <li>
 Develop reports, dashboards, or presentations to communicate insights effectively to stakeholders.
 
 
 </li>
 </ul>
 
 Solution Design &amp; Delivery Support:
 
 
 
 <ul>
 <li>
 Collaborate with IT teams to design solutions that address business requirements effectively and sustainably.
 </li>
 <li>
 Perform high-level functional testing to ensure solutions meet specifications before User Acceptance Testing (UAT).
 </li>
 <li>
 Support business users during UAT and ensure smooth transition to production.
 
 
 </li>
 </ul>
 
 Stakeholder Communication &amp; Project Support:
 
 
 
 <ul>
 <li>
 Act as a bridge between business and technical teams, ensuring alignment and mutual understanding.
 </li>
 <li>
 Manage stakeholder expectations and maintain transparency on project scope, changes, and progress.
 </li>
 <li>
 Assist Project Managers in planning, timeline management, and ensuring timely delivery of project milestones.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or a related field.
 </li>
 <li>
 3&ndash;5+ years of experience as a Business Analyst, preferably within the Telecom or Managed Services industry.
 </li>
 <li>
 Strong analytical, problem-solving, and process improvement skills.
 </li>
 <li>
 Excellent communication and documentation abilities.
 </li>
 <li>
 Proven experience working with remote teams and cross-functional stakeholders.
 </li>
 <li>
 Proficiency in tools such as Excel, PowerPoint, Visio, JIRA, Confluence, or equivalent.
 </li>
 <li>
 Knowledge of SQL or similar data querying tools is a plus.
 </li>
 <li>
 Familiarity with SDLC, Agile, or Waterfall methodologies.
 
 
 </li>
 </ul>
 
 Preferred Attributes:
 
 
 
 <ul>
 <li>
 Experience in Telecom, ISP, or Managed Service Provider environments.
 </li>
 <li>
 Comfortable working across time zones and remote collaboration platforms.
 </li>
 <li>
 Highly organized, with the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 Strong interpersonal and negotiation skills.
 
 
 </li>
 </ul>
 Additional Information
</div>

Business Analyst

Valkyrie People Consulting

<div>
 
 
 Job Title:
 
 Data Analyst
 
 
 
 Location:
 
 Pune, India
 
 
 
 Industry:
 
 Automotive
 
 
 
 Experience:
 
 3+ years of experience in data analysis, preferably within the automotive or manufacturing sector.
 
 
 
 Position Overview:
 
 
 
 The Data Analyst will be responsible for gathering, analyzing, and interpreting data to help the automotive company improve its operations, optimize supply chains, enhance customer satisfaction, and make informed business decisions. This role requires a strong background in data analysis techniques and tools, as well as a solid understanding of the automotive industry. The Data Analyst will work closely with cross-functional teams, including operations, marketing, sales, and finance, to provide insights that drive business performance and efficiency.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Data Collection &amp; Management:
 
 Collect, clean, and manage data from various sources, including production data, sales data, customer feedback, and supply chain metrics.
 </li>
 <li>
 
 Data Analysis:
 
 Analyze large datasets to identify trends, patterns, and correlations. Use statistical tools to interpret data and provide actionable insights for process improvement and business decisions.
 </li>
 <li>
 
 Performance Monitoring:
 
 Develop and monitor key performance indicators (KPIs) related to production efficiency, sales performance, customer satisfaction, and other business operations.
 </li>
 <li>
 
 Reporting &amp; Visualization:
 
 Create clear and concise reports, dashboards, and visualizations to communicate findings to business leaders and stakeholders.
 </li>
 <li>
 
 Predictive Analytics:
 
 Use predictive modeling and machine learning techniques to forecast demand, optimize inventory levels, and identify potential issues in production or supply chains.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with production, supply chain, sales, and marketing teams to identify opportunities for efficiency improvements and support data-driven decision-making processes.
 </li>
 <li>
 
 Market &amp; Customer Analysis:
 
 Analyze customer behavior and market trends to help improve product offerings, marketing strategies, and customer engagement.
 </li>
 <li>
 
 Automation &amp; Process Improvement:
 
 Identify opportunities to automate repetitive data collection and reporting tasks, streamlining processes and improving data accuracy.
 </li>
 <li>
 
 Quality Control:
 
 Ensure the accuracy and reliability of data by conducting regular audits and validation checks.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Proven experience as a Data Analyst or in a similar role, preferably in the automotive or manufacturing industry.
 </li>
 <li>
 Proficiency in data analysis tools such as Excel, SQL, Python, R, or other relevant software.
 </li>
 <li>
 Experience with data visualization tools such as Power BI, Tableau, or similar platforms.
 </li>
 <li>
 Strong understanding of statistical analysis, predictive modeling, and machine learning techniques.
 </li>
 <li>
 Familiarity with automotive industry trends, supply chain processes, and production metrics is a plus.
 </li>
 <li>
 Excellent analytical and problem-solving skills, with a keen eye for detail.
 </li>
 <li>
 Ability to communicate complex data insights clearly to non-technical stakeholders.
 </li>
 <li>
 Bachelor&rsquo;s degree in Data Science, Statistics, Computer Science, or a related field. A Master&rsquo;s degree or relevant certifications is an advantage.
 </li>
 </ul>
 
 
 Personal Attributes:
 
 
 <ul>
 <li>
 Results-driven with a strong focus on delivering data-driven insights that impact business performance.
 </li>
 <li>
 Strong communication skills, able to translate data findings into actionable recommendations.
 </li>
 <li>
 Detail-oriented with a focus on accuracy and data integrity.
 </li>
 <li>
 Ability to work effectively in a team environment and manage multiple tasks simultaneously.
 </li>
 <li>
 Passion for the automotive industry and eagerness to stay updated on new data technologies and trends.
 </li>
 </ul>
</div>

Data Analyst

Infosys BPM

<div>
 
 Infosys BPM Hiring for Sourcing and procurement roles in Pune Location.
 
 
 
 
 
 
 
 Job description
 
 
 
 
 Job Role: Senior process Executive
 
 
 Exp: Min 1+ years of experience
 
 
 Location: Pune
 
 
 Education: Any Graduation
 
 
 Shift: US shift/Rotational Shift
 
 
 Working days- 5 days
 
 
 
 
 
 
 Generic Skill Set:
 
 
 
 
 
 
 The Procurement Analyst is part of the Procurement Enablement Source-to-Pay (S2P) Operations team which reviews and approves purchasing requisition (shopping carts), resolves invoice exceptions for Purchase Orders (POs) in close co-operation with Accounts Payable Team and End User, provides operational reporting related to KPIs to customers, helps to drive ramp up of usage of POs to increase PO coverage and support end users creating purchase requisitions, shopping carts, purchase orders and goods confirmations (GRs) in SAP SRM, VIM or other Interim Procurement Tools as applicable.
 
 
 
 
 
 The procurement Analyst contributes to deliver services as per defined KPIs:
 
 <ul>
 <li>
 Approve 90% of Shopping carts/Purchase requisitions within average time of 24 hours
 </li>
 <li>
 Work towards bringing down invoice exception within 10%
 </li>
 <li>
 Clear 90% of invoice exceptions within average time of 48 hours
 </li>
 <li>
 Capture best practices in team repository and share with team
 </li>
 <li>
 Contribute minimum of 5 process improvement ideas and convert into Brand Value in a year
 </li>
 <li>
 Identify areas of development and attend related trainings
 </li>
 </ul>
 
 
 
 
 
 Deliverables
 
 
 <ul>
 <li>
 Participates in training and on-boarding of new Procurement Analyst
 </li>
 <li>
 Creates KPI reports and follows up on KPI exceptions in a proactive manner to ensure root causes are resolved to avoid future repeat of exceptions
 </li>
 <li>
 Ensure approvals are completed timely per established KPIs with
 
 quality
 
 </li>
 <li>
 Logs PO Invoice exceptions and ensures 90% are resolved within 2 days
 </li>
 <li>
 Executes processes as per design and contributes to continuous improvement of processes
 </li>
 <li>
 Follows work instructions and guidelines (Play books) when executing work tasks
 </li>
 <li>
 Escalate issues proactively to S2P Operations Team Lead in a timely manner
 </li>
 <li>
 Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement
 </li>
 <li>
 Contributes to development of high performing a team and overall success of the procurement operations team
 </li>
 <li>
 Ensure Training is provided to end users as required
 </li>
 <li>
 Contributes to maintenance of the Mercury Procurement Support Site
 </li>
 <li>
 Interacts with sourcing managers and third-party suppliers to resolve price, quality, and invoice/ credit note issues
 </li>
 </ul>
 
 
 
 
 
 Core Competencies and Required Education/ Experience
 
 
 <ul>
 <li>
 Bachelor's degree required
 </li>
 <li>
 Good level of knowledge and understanding of the S2P Process is desired
 </li>
 <li>
 Knowledge of SAP SRM, ECC, VIM and Ariba Network is preferred
 </li>
 <li>
 Good team working capabilities- preferably experience from working in a virtual/global team
 </li>
 <li>
 Strong oral and written communication skills (English and Japanese) - Communication with external third parties (suppliers).
 </li>
 <li>
 Good interpersonal skills able to handle conflict situations and resolve issues satisfactorily
 </li>
 <li>
 Ability to organize own work and work independently
 </li>
 <li>
 Excellent organization, analytical and problem-solving skills
 </li>
 <li>
 Positive, can-do attitude and good business acumen
 </li>
 <li>
 +1 years of working experience
 </li>
 <li>
 Culturally sensitive, capable of handling interactions with a &ldquo;global mind set&rdquo;
 </li>
 <li>
 Lean Process Management mind set- provide suggestions to improve service delivery and process efficiency
 </li>
 </ul>
 
 
 
 
 
 Regards,
 
 
 
 Infosys BPM Recruitment Team
 
</div>

Infosys BPM Hiring for Sourcing and procurement roles in Pune Location.

LTIMindtree

<div>
 
 LTIMindtree Looking for Business Analyst experienced in Sapiens Reinsurance Platform.
 
 
 
 
 
 Experience-3-8 Years
 
 
 
 
 
 Job Location- Pune, Mumbai, Noida, Bangalore, Hyderabad, Chennai.
 
 
 
 
 
 Job Description:
 
 
 
 
 
 3 to 8 years of Reinsurance domain experience as a Business Analyst
 
 
 Experience working in any Reinsurance platform on both Ceded and assumed business
 
 
 Handled both Facultative and Treaty contracts
 
 
 BA requirement analysis and documentation, communication, team collaboration.
 
 
 Preference will be given for Sapiens Reinsurance product experience.
 
 
 
 
 
 Interested Candidates please share resumes on Preeti.Donde@ltimindtree.com/ Gurram.yasawini@ltimindtree.com.
 
 
 
 
 
 Regards,
 
 
 Preeti D
 
 
 
</div>

Business Analyst-Sapiens Reinsurance

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Senior Business Functional Analyst, AVP
 
 
 
 
 Location: Pune, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 As part of our global team, you will work business SMEs, Product owners, Technical teams as a Business Functional Analyst.
 </li>
 <li>
 The Lead Business Functional Analyst is responsible for analyzing the requirements and requests from the Documentary Trade business as well as identifying and assessing change needs.
 </li>
 <li>
 The Lead Business Functional Analyst captures and documents requirements, analyses the impact of changes and supports the business throughout the implementation process.
 </li>
 <li>
 They are required to understand the business requirements and map the same to system functionalities.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy.
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Manages requirements using Agile framework i.e. user stories and help drive the agile process forward by participation in backlog grooming, sprint planning, QA, etc.
 </li>
 <li>
 Responsible for supporting the testing requirements together with the QA Team.
 </li>
 <li>
 Supports the design and conceptualization of new business. solution options and articulates identified impacts and risks.
 </li>
 <li>
 Assures that the Product Backlog Items respect Definition of Ready before entering in the Sprint Backlog.
 </li>
 <li>
 Works closely with Scrum Master to ensure a proper number of Items enter into Sprint Backlog.
 </li>
 <li>
 Supports the Business Analysis Specialists, Product Owners, on the prioritization of change requests.
 </li>
 <li>
 Outline business value of each requirement together with Business Functional Analyst and Product Owners and continuously engages with Engineering, POs and Journey experts to ensure development is aligned to what is required.
 </li>
 <li>
 Evaluating dependences, interfaces and specifying inputs and formatting outputs to meet the business's needs.
 </li>
 <li>
 Responsible for defining Non-Functional Requirements.
 </li>
 <li>
 Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organizations including appreciation of different cultures during collaborating and sharing.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum 10 years of relevant business functional analyst role in a banking domain and related support functions including understanding of products, business, and operational processes.
 </li>
 <li>
 Experience in Trade Finance domain related to Documentary Trade (LC's), Bank Guarantees, Documentary Collections
 </li>
 <li>
 Ability to write BDD tests and SQL query.
 </li>
 <li>
 Drives data discovery, sourcing, analytics to support the creation of data flows for new development and supporting any production incidents. Working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritized stories.
 </li>
 <li>
 Understanding of the SDLC lifecycle and Agile processes. Experience in writing user stories in Jira, use of Confluence.
 </li>
 <li>
 Understanding of executing projects in agile (scrum) methodology
 </li>
 <li>
 Experience in conceptualization and solution definition
 </li>
 <li>
 Good analytical and problem-solving experience.
 </li>
 <li>
 Good communication skills.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Senior Business Functional Analyst, AVP

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