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customer service associate

(fluent dutch) customer support consultant (türkiye, remotely) Jobs in House Jobs In House Counsel Jobs In Istanbul

(fluent dutch) customer support consultant (türkiye, remotely)

account specialist (english (for foreigners) hındı-urdu- french – japanese – korean – indonesıan Jobs in House Jobs In House Counsel Jobs In Istanbul

account specialist (english (for foreigners) hındı-urdu- french – japanese – korean – indonesıan

almanca bilen çağrı merkezi müşteri temsilcisi Jobs in House Jobs In House Counsel Jobs In Istanbul

almanca bilen çağrı merkezi müşteri temsilcisi

almanca call center satiş danişmani Jobs in House Jobs In House Counsel Jobs In Istanbul

almanca call center satiş danişmani

customer service arabic

Concentrix

<div><h2 class="jobSectionHeader">Essential Functions/Core Responsibilities
</h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or services</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul>
<h2 class="jobSectionHeader">Candidate Profile
</h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader">
Career Framework Role
</h2>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<h2 class="jobSectionHeader">
Supplemental Geographical Information
</h2>RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul>
INDIA
<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><h2 class="jobSectionHeader">Disclaimer
</h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Customer Service - Arabic

Roka Recruitment

Now Hiring: Account Managers &amp; Sales Representatives Location: Istanbul, TurkeyAbout UsRoka Recruitment is a leading Istanbul-based organization specializing in premium customer service and business process solutions. We&rsquo;re growing fast&mdash;and we&rsquo;re looking for talented individuals to join our dynamic team.Role OverviewWe&rsquo;re seeking energetic Account Managers &amp; Sales Representatives who are passionate about communication, client relations, and delivering top-tier service.What You&rsquo;ll Do<ul><li>Manage and grow client relationships</li><li>Handle customer communications with professionalism</li><li>Support sales activities and meet performance targets</li><li>Contribute to a collaborative, high-performance team environment</li></ul>What We&rsquo;re Looking For<ul><li>Native-level fluency in French, Arabic, Japanese, Korean, Hindi, Malay, German, or Indonesian</li><li>Preferably based in Istanbul with a valid work/residence permit</li><li>Strong communication skills and customer focus</li><li>Experience in account management, sales, or customer service is a plus</li></ul>What We Offer<ul><li>Competitive salary + performance incentives</li><li>Inclusive, professional, and growth-oriented work culture</li><li>Real opportunities for career development</li></ul>Job Types: Full-time, Commission, New-GradPay: 40,000.00TRY - 100,000.00TRY per month

Sales Representatives and Account Management

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for a
 
 International Markets Area Manager;
 
 
 
 
 
 <ul>
 <li>
 Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
 </li>
 <li>
 Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
 </li>
 <li>
 Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
 </li>
 <li>
 Excellent interpersonal skills, positive attitude and sales oriented
 </li>
 <li>
 Advanced planning and organization skills
 </li>
 <li>
 No restriction for worldwide travel
 </li>
 <li>
 Military service must be completed for male candidate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIBTION
 
 
 
 
 
 <ul>
 <li>
 Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
 </li>
 <li>
 Ensuring realiation of sales targets in related markets
 </li>
 <li>
 Preparing periodical sales realization reports
 </li>
 <li>
 Meeting customer demands
 </li>
 <li>
 Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
 </li>
 <li>
 Organizing visits to markets and customers he/she is responsible for providing market research
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

International Markets Area Manager

Stellantis Middle East & Africa

<div>
 
 
 JOB PURPOSE / SUMMARY
 
 
 
 Establish and scale the Free2Move mobility platform in MEA markets. Lead strategic partnerships, product localization, and digital service development in alignment with Stellantis&rsquo; mobility strategy and urban mobility trends. This role requires regional coordination across MEA markets, working closely with country-based counterparts to align local execution with regional strategy. The candidate will be responsible for ensuring consistent delivery of results, performance, and operational standards across all territories.
 
 
 
 
 
 
 Role and Responsibilities
 
 
 
 
 
 <ol>
 <li>
 Coordinate with country-level stakeholders and responsible teams across MEA to ensure alignment with regional objectives.
 </li>
 <li>
 Monitor performance metrics and provide guidance to local teams to ensure consistent service quality and delivery.
 </li>
 <li>
 Drive localization and launch of Free2Move services (e.g., car sharing, fleet management, mobility-as-a-service).
 </li>
 <li>
 Identify and establish partnerships with municipalities, real estate developers, and mobility tech startups.
 </li>
 <li>
 Act as the MEA liaison to global Free2Move HQ for product integration and market fit.
 </li>
 <li>
 Lead marketing, operations, and customer acquisition for regional Free2Move rollouts.
 </li>
 <li>
 Ensure legal compliance and operational efficiency in mobility deployments.
 </li>
 </ol>
 
 
 
 
 Competencies &amp; qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s in Urban Mobility, Business, or Technology.
 </li>
 <li>
 10+ years&rsquo; experience in shared mobility, fleet services, or startup ecosystems.
 </li>
 <li>
 Knowledge of urban transport, regulatory environments, and digital platforms.
 </li>
 <li>
 Strong leadership and entrepreneurial spirit.
 </li>
 <li>
 Fluent in English; French and Arabic desirable.
 </li>
 </ul>
 
 
 
 
 Key working relationships:
 
 <ul>
 <li>
 Regional and Financial Services HQ
 </li>
 <li>
 Sales and Marketing Region
 </li>
 <li>
 Markets Managing Directors, B2B Directors, CFO
 </li>
 <li>
 Planning and Business Development
 </li>
 </ul>
 
 
 
 
 Budget:
 
 
 Responsible for project management of finance opportunities in the region
 
 
 
 
 
 Key KPI's:
 
 <ul>
 <li>
 Free2Move city launches and active user base.
 </li>
 <li>
 Fleet utilization and uptime metrics.
 </li>
 <li>
 Revenue and EBITDA contribution.
 </li>
 <li>
 Customer satisfaction and brand awareness in MEA.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation, and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
 
 
</div>

Business Development Manager - Free2Move and Leasing - MEA Region

Beymen Group

<div>
 
 Beymen, one of the significant performers of Turkey and the world luxury fashion scene, and Turkey's leading brands Network and Divarese, joined the investment fund of Mayhoola as Beymen Group in 2019. As a continuance of Mayhoola's investments since 2015, this move is the biggest foreign investment ever made in the Turkish luxury retail and fashion industry. In addition to Beymen Group, the Mayhoola&rsquo;s mutual fund portfolio includes world-leading brands such as Valentino, Balmain, Celine, Loewe, Dolce Gabbana.
 
 
 
 
 
 Following the motto of moving towards the future by renewing itself every day and keeping the spirit of the time, Beymen Group invites you to the inspiring world of fashion by presenting more than 900 brands all together in Beymen stores, boutiques of world-famous brands, Beymen Club, Network and Divarese stores, e-commerce and mobile applications.
 
 
 
 
 
 We are looking for passionate new team members for our new boutique stores in Turkey.
 
 (Dolce Gabbana, Balenciaga, Balmain, Tods, Celine, Bottega Veneta, Christian Louboutin, Brunello Cuccinelli, Alexander Mcqueen, Etro, Valentino, Ami Paris, Marc Jacobs, Premiata, Rimowa, Sneakers, Polo Ralp Lauren, Loewe)
 
 
 
 
 
 
 The position will be located at
 
 &Idot;stinye Park Valentino
 
 
 
 
 
 
 
 Qualifications;
 
 
 <ul>
 <li>
 High School graduate.
 </li>
 <li>
 Minimum 2 years sales experience in fashion and luxury retail sector,
 </li>
 <li>
 Good command of English, Arabic or Russian (B1-C2) is mandatory
 </li>
 <li>
 Strong communication skills, customer and solution oriented.
 </li>
 <li>
 Prone to teamwork, energetic, positive and kinde attitude.
 </li>
 </ul>
 
 
 
 
 
 Job Description;
 
 
 <ul>
 <li>
 To provide the best service to customers in line with the principles of Unconditional Customer Happiness,
 </li>
 <li>
 To inform customers about the services and campaigns offered by Beymen.
 </li>
 <li>
 Realizing sales targets by providing high quality service.
 </li>
 <li>
 To support all operations within the store by adapting to teamwork.
 </li>
 <li>
 Taking care of personal image,
 </li>
 </ul>
 
 
 
 
 
 What we offer you;
 
 
 <ul>
 <li>
 A dynamic and prestigious working environment.
 </li>
 <li>
 Continuous training and personal development opportunities.
 </li>
 <li>
 Health insurance, meal card, transportation support, foreign language premium and other social benefits.
 </li>
 <li>
 Special discounts for employees at Beymen Group Stores.
 </li>
 </ul>
 
 
 
 
 As Beymen family, we are looking forward to your applications.
 
 
 
</div>

İstinye Park Valentino - Client Advisor

<div>
 
 Our client is a leading, multi-site manufacturing group with strong R&amp;D capabilities and a wide product portfolio in the plastic packaging sector. They supply industrial, FMCG, food, chemical, home-care and multiple non-food categories with high-quality plastic packaging solutions.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a
 
 Sales Representative
 
 to support and expand our client&rsquo;s commercial presence across the African market within the plastic packaging industry. The role focuses on active prospecting, new business development, and building strong commercial relationships with manufacturers, distributors, and industrial clients. The ideal candidate will be responsible for identifying market opportunities, promoting plastic packaging solutions, and supporting the full sales cycle. This is a field-driven, growth-oriented role that requires strong market understanding, hands-on sales capability, and the ability to operate independently across various African countries.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Actively identify and approach potential customers, distributors, and partners across key African markets
 </li>
 <li>
 Conduct field visits, customer meetings, product presentations, and negotiations
 </li>
 <li>
 Manage the end-to-end sales cycle: prospecting, pricing input, follow-ups, and closing deals
 </li>
 <li>
 Develop a strong sales pipeline and report market opportunities regularly
 </li>
 <li>
 Build and maintain long-term customer relationships and ensure repeat business
 </li>
 <li>
 Monitor market trends, competitor activities, pricing, and customer needs
 </li>
 <li>
 Support export and logistics teams in T&uuml;rkiye with order coordination and documentation
 </li>
 <li>
 Represent the company at customer sites, trade events, and regional meetings
 </li>
 <li>
 Provide timely reporting: sales activities, forecasts, visit notes, and market insights
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Experience in
 
 active field sales
 
 in African markets
 </li>
 <li>
 Existing customer contacts in relevant sectors (packaging, FMCG, food, chemicals, industrial)
 </li>
 <li>
 Fluent
 
 English
 
 </li>
 <li>
 
 French or Arabic
 
 fluency
 </li>
 <li>
 3 years of relevant experience
 </li>
 <li>
 Knowledge of African market structure, business culture, and trade practices
 </li>
 <li>
 Strong communication, negotiation, and relationship-building skills
 </li>
 <li>
 Hands-on, self-driven, comfortable working independently across multiple countries
 </li>
 <li>
 Experience in
 
 plastic packaging
 
 , rigid packaging, closures, caps, buckets, bottles, or similar product categories
 </li>
 <li>
 Willingness to travel frequently within Africa
 </li>
 </ul>
 
 
 
 
 
 &ldquo;Linkedin &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Adecco T&uuml;rkiye/LHH (Adecco Group T&uuml;rkiye) taraf&inodot;ndan korunmaktad&inodot;r. Detayl&inodot; bilgiye https://www.adecco.com.tr/tr-tr/candidate-data-policy linkinden ula&scedil;abilirsiniz.&rdquo;
 
 
</div>

Sales Representative

Kalekim Kimyevi Maddeler Sanayi ve Ticaret A.S.

<div>
 
 Kalekim A.&Scedil;., founded in 1973 by Dr. &Idot;brahim Bodur, the founder of Kale Group Companies, began its journey with the production of ceramic adhesives and grouts.
 
 
 Today, Kalekim continues to operate as a leading manufacturer of a comprehensive range of construction chemicals for the building industry. Through continuous investments in production technology and R&amp;D, the company delivers high-quality products and sets industry standards in innovation and reliability.
 
 
 Regardless of geography, Kalekim ensures that all its products &mdash; developed using local raw materials &mdash; meet European Quality Standards, maintaining consistent performance and quality across all factories.
 
 
 All Kalekim products are manufactured under ISO 9001 Quality Management System, TSE, and European Standards, ensuring their durability and quality during production, application, and long-term use.
 
 
 Kalekim&rsquo;s product portfolio includes ceramic adhesives, grouts, waterproofing and thermal insulation materials, sealants, foams, surface preparation products, cleaning and maintenance materials, interior and exterior paints, as well as decorative paint and plaster solutions.
 
 
 The company operates 8 production facilities across Turkey &mdash; in Istanbul, Bal&inodot;kesir (2), Isparta, Mersin, Yozgat, Erzurum, Mardin and Mu&gbreve;la.
 
 
 
 
 
 
 We are seeking an Export Sales Specialist &ndash; Africa to join our team within the International Sales Directorate.
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from relevant university departments, preferably in Civil Engineering or a related field,
 </li>
 <li>
 Experienced in export operations and international trade,
 </li>
 <li>
 Preferably worked in the construction chemicals and/or construction sector,
 </li>
 <li>
 Fluency in
 
 French and Arabic
 
 (English is an advantage)
 </li>
 <li>
 Proficient in MS Office programs,
 </li>
 <li>
 Strong communication skills and a good team player,
 </li>
 <li>
 Able to understand and communicate in Turkish,
 </li>
 <li>
 Possesses analytical thinking and problem-solving abilities,
 </li>
 <li>
 Able to adapt to flexible working hours and a fast-paced work environment,
 </li>
 <li>
 No restrictions on international travel,
 </li>
 <li>
 Holds a Class B driver&rsquo;s license and actively drives
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Implement the company's defined export strategies,
 </li>
 <li>
 Conduct international market research and build a potential customer portfolio,
 </li>
 <li>
 Follow international trade regulations and ensure company compliance,
 </li>
 <li>
 Manage and improve export processes,
 </li>
 <li>
 Communicate with international customers and carry out sales operations,
 </li>
 <li>
 Conduct customer visits and participate in fairs in responsible countries (French-speaking African countries),
 </li>
 <li>
 Coordinate logistics, customs clearance, and transportation processes,
 </li>
 <li>
 Prepare export reports and present them to management.
 </li>
 </ul>
 
 
 
 
 
 Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu Kalekim Kimyevi Maddeler Sanayi ve Ticaret A.&Scedil;.(&ldquo;Kalekim&rdquo;) taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (KVKK) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir.
 
 Ayd&inodot;nlatma Metni'ne https://static.kalekim.com/file/2/2/kgfr01231-kvkk-calsan-aday-aydnlatma-metn-manuel-cv-alm/bcc7a3b7-673f-4a7f-91b3-3778f11d4a5b
 
 linki
 
 nden ula&scedil;abilirsiniz.
 
 
 
</div>

Export Sales Specialist-Africa

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