customer service representative Jobs in Dubai United Arab Emirates

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admin assistant Jobs in Dubai United Arab Emirates

admin assistant

customer service assistant

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

MMI - Maritime and Merca...

About Us:Emirates Leisure Retail (ELR) and Maritime &amp; Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.What s the purpose of this role:To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance.What will you be doing:Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.Promote products and upsell when appropriate to help meet store sales targets.Replenish shelves, organize displays and ensure products are correctly priced and labelled.Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.Assist in stock counts &amp; inventory and help with receiving and unpacking new stock.Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store s growth.Collaborate with your teammates to ensure smooth store operations and success.What we are looking for:Must have experience in cash handling &amp; POS systemHigh School Diploma or Equivalent1-2 years  experience in retail or customer serviceAbility to handle customer complaints and work under pressureMerchandising and visual display skills may be a plusMust be physically fit and capable of lifting and moving heavy boxes as part of daily operations.What makes you a great fit:Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.Excellent communication skills and a passion for exceptional customer service.Proactive, organised, and eager to contribute to driving store sales.Value teamwork and dedicated to creating a positive and supportive workplace.Ability to work on a flexible hour, including evenings, weekends, &amp; holidays.Why Join Us:By joining our team, we believe in more than just great food and service   we believe in great people. Whether you re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value, Honesty, Excellence, Respect and Opportunity. If you re ready to be part of something exciting   where every day brings new experience, we d love to hear from you! Apply now and take the first step in your journey with us.How to applyClick the Apply button above

Commercial Bank International

<div>
 
 
 Job Purpose
 
 
 
 To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Greet and assist customers with their banking needs in a courteous and professional way.
 </li>
 <li>
 Respond to customer inquiries via phone, email, or in person and direct them to the appropriate department if needed.
 </li>
 <li>
 Support the processing of account openings, deposits, withdrawals, and other routine banking transactions.
 </li>
 <li>
 Ensure customer information and documents are handled with confidentiality and accuracy.
 </li>
 <li>
 Assist in maintaining branch records, filing, and administrative documentation.
 </li>
 <li>
 Coordinate with other departments to resolve customer issues efficiently.
 </li>
 <li>
 Uphold the bank&rsquo;s service standards and contribute to a positive customer experience.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree in progress is an advantage).
 </li>
 </ul>
 
 
 
 
 
 Other Skills &amp; Requirements
 
 
 <ul>
 <li>
 Excellent spoken and written communication in English and Arabic.
 </li>
 <li>
 Good understanding of Microsoft Office (Word, Excel, Outlook).
 </li>
 <li>
 Ability to work in a fast-paced, customer-oriented environment.
 </li>
 <li>
 Professional appearance, positive attitude, and strong interpersonal skills.
 </li>
 <li>
 Punctual, reliable, and able to maintain confidentiality.
 </li>
 </ul>
 
 
</div>

Customer Service Assistant - Part-time - Emirati Talent

FRIENDS VACATION HOMES RENTAL LLC

We are seeking a dynamic and customer-focused French Customer Service Assistant to join our growing car rental team. The ideal candidate will be responsible for assisting customers with their rental needs, ensuring excellent service delivery, and contributing to the overall customer experience. Fluency in French, Arabic, and English is essential to effectively communicate with our diverse clientele.Key Responsibilities:<ul><li>Greet and assist customers with vehicle rentals, providing information about available options, prices, and services.</li><li>Handle customer inquiries, concerns, and complaints in a courteous, professional, and timely manner.</li><li>Process rental transactions, including reservation bookings, rental agreements, and returns.</li><li>Ensure accurate documentation and proper completion of rental agreements.</li><li>Maintain knowledge of the company's rental fleet, policies, and promotions to provide informed recommendations.</li><li>Assist customers with vehicle inspections and ensure the proper condition of rental vehicles.</li><li>Resolve customer issues, handling difficult situations with patience and diplomacy.</li><li>Work collaboratively with team members to meet customer satisfaction targets and operational goals.</li><li>Assist with general office duties as needed, such as maintaining rental records and inventory.</li></ul>Required Skills and Qualifications:<ul><li>Excellent communication skills in French, Arabic, and English (both spoken and written).</li><li>Strong sales and customer service skills with a friendly, approachable demeanor.</li><li>Ability to handle high-pressure situations and maintain patience when dealing with challenging customers.</li><li>Proven problem-solving skills and a proactive attitude toward addressing customer needs.</li><li>Prior experience in customer service or sales, preferably within the car rental or hospitality industry.</li><li>Attention to detail and organizational skills.</li><li>Ability to work flexible hours, including weekends and holidays if required.</li></ul>What We Offer:<ul><li>Salary AED 2500 + Comissions</li><li>Opportunity for career growth and development within a dynamic company.</li><li>A friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthLanguage:<ul><li>French (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

French Speaking Customer Service Representative

Emirates

<div>
 
 Job Purpose
 
 
 
 As a
 
 Cabin Services Assistant
 
 you will, organise, hygienically clean and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience. The primary area of responsibility is Shower Spa cleanliness and personalisation; however, maintenance of First, Business and Economy Class lavatories, First and Business Class Lounges and general cabin areas is also a responsibility of this role, all to project a positive company image to our customers.
 
 
 The role is to clean designated aircraft areas and does not overlap with or replace normal Cabin Crew service duties. The CSA will report to the Purser, or the SFS, should the Purser be on crew rest or otherwise unavailable.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Perform inventory control function confirming products are loaded in the correct quantities. This to ensure onboard facilities can be correctly serviced, in-flight replenishments can be made and a wide range of products will be available for customers to select from in using the facilities.
 </li>
 <li>
 To check Shower Spa and lavatory cleanliness prior to passenger boarding placing appropriate amenity items to prepare for passenger use.
 </li>
 <li>
 To promptly and hygienically clean the Shower Spas after every customer use with appropriate cleaning materials, using the CSA Checklist as a guide to meet required standards.
 </li>
 <li>
 To Personalise the Shower Spa for each customer at the allocated time from the Shower Spa Reservations System, with selected products displayed in the appropriate manner to delight customers who are using the facility.
 </li>
 <li>
 To ensure no customers enter the Shower Spa once it has being personalised for a customer&rsquo;s use and advise Purser if the Reservation System is running behind schedule. This will guarantee success of the
 </li>
 <li>
 Shower Spa Reservation System and maintain Shower Spa cleanliness for all our First-Class customers.
 </li>
 <li>
 To maintain clean and tidy lavatories by routinely completing the CSA Checklist to meet required standards and ensure all amenity items are available.
 </li>
 <li>
 To maintain an aesthetically pleasing, clean and safe working environment by conducting cabin tidy duties in all passenger cabins and social areas.
 </li>
 <li>
 To report any defects to the Purser so they can be rectified as soon as possible. To respect and protect company assets, the safety of colleagues and customers by immediately reporting any discrepancies, strange noises or smells, abnormal customer behavior, suspicious items to the nearest crew member so that this can be fully investigated.
 </li>
 <li>
 To report for duty on time and ensure conformance to uniform regulations. Respect and obey the chain of command on ground and in-flight and perform duties as directed by the Purser.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for the role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 10 Years schooling or equivalent.
 </li>
 <li>
 A minimum of 2 years customer service experience with an international hotel chain/airline/world class service provider.
 </li>
 <li>
 Experience working in Hospitality Industry within housekeeping department would be an advantage.
 </li>
 <li>
 Must be fluent in written and spoken English.
 
 
 </li>
 </ul>
 Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers.
</div>

Cabin Services Assistant

Confidential Company

<ul><li>Provide accurate and up-to-date information on products, services, and company policies, ensuring customers are well-informed and confident.</li><li>Investigate and resolve customer complaints, escalating complex issues to the appropriate departments while maintaining a positive customer experience.</li><li>Process customer orders, returns, and exchanges accurately and efficiently, adhering to company guidelines and procedures.</li><li>Maintain detailed and accurate records of customer interactions, transactions, and complaints</li><li>Proactively identify opportunities to improve customer satisfaction and loyalty through personalized interactions and tailored solutions.</li><li>Stay updated on product knowledge, industry trends, and company updates to provide informed and relevant customer service.</li><li>Contribute to the development and improvement of customer service processes and procedures, identifying areas for efficiency and enhancement.</li><li>Meet or exceed performance targets for call quality, resolution time, and customer satisfaction, contributing to overall team goals.</li><li>Collaborate with cross-functional teams, such as sales and technical support, to resolve customer issues and ensure seamless service delivery.</li></ul>

Customer Service Officer (ARABIC SPEAKER)

Al-Futtaim

Overview of the role Job Requisition ID : 173082Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues. What you will do <ul><li>Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues</li><li>Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards</li><li>Ensures products are displayed according to visual display standards for opening and maintained at all time</li><li>Implements principles of 'Clean As You Go' for kit, counters and seating areas</li><li>Logs equipment failures in line with the checklist provided</li><li>Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Aware of sales targets and uses this information to drive additional sales</li><li>Uses knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.</li><li>Seeks opportunity to promote deals and offers, up sell and offer perfect partner products</li><li>Drives Units Per Transactions by ensuring correct products are in the right place and replenished</li><li>Helps the customers to shop via the different options e.g. Cake orders, Take away service, Menu orders, Call and Collect (During Ramadan Only)</li><li>Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicable</li><li>Understands what the point of difference is between M&S products and the equivalent products with other retailers</li><li>Uses selling skills and in depth knowledge of products to personally drive sales</li><li>Replenishes products throughout the trading day</li><li>Check stock reports for new and replenished lines and ensure they are displayed</li><li>Maintains the integrity of store stock system, including the correct recording of waste and tasting quality through manual input of all checklist and timely submission to the admin team for input into the system</li><li>Drives stock accuracy processes through stock counts, stock take, log system</li><li>Carries out simple counts, utilizing stock file report and completes full bi-weekly stock count</li><li>Maintains a safe and legal working environment for customers and colleagues</li><li>Completes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to area</li><li>Maintains the cold chain and frozen temperature requirements</li><li>Ensures all legal ticketing process and decor within section is delivered to policy</li><li>Delivers a safe working environment for both customers and colleagues</li><li>Carries out price checking, actions red alerts</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Uses equipment in line with health and safety principles and training</li><li>Takes responsibility for maintaining store equipment</li><li>Has an awareness of potential hazards and takes appropriate action</li></ul> Required Skills to be successful <ul><li>The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day. They should have a comprehensive understanding of the areas of sales they are working in : i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.</li><li>Good verbal communication skills</li><li>F&B hygiene knowledge and certification</li><li>Some heavy lifting</li><li>Ability to stand for a minimum of 8 hours</li></ul> What equips you for the role <ul><li>High School (Bachelor Preferred)</li><li>4-5 years' experience in F&B (Food and Beverage)</li><li>Proven ability to achieve goals</li><li>Good Personality</li><li>Good communication skills</li><li>Excellent relationship skills</li><li>Accountability</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Cafe Assistant / Customer Service Associate Retail M&S UAE

Explore 7455+ Customer service assistant in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7455 customer service assistant jobs IN Dubai United Arab Emirates

Customer Service Assistant

Customer Service Assistant

Customer Service Assistant - Part-time - Emirati Talent

French Speaking Customer Service Representative

Cabin Services Assistant

Customer Service Officer (ARABIC SPEAKER)

Cafe Assistant / Customer Service Associate Retail M&S UAE