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customer service associate hyderabadindia

Amazon

<div>
 
 Description
 
 
 
 
 Role:
 
 Customer Service Associate - Work from Office
 
 
 
 Job Type:
 
 Seasonal
 
 
 
 Location:
 
 Hyderabad
 
 
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 
 
 
 What will you do as a Customer Service Associate?
 
 
 
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 
 
 
 What are your hours?
 
 
 
 This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date
 
 
 
 What strengths will you bring?
 
 
 
 <ul>
 <li>
 Hard-working, articulate, and detail-oriented
 </li>
 <li>
 Friendly and customer-focused in every situation
 </li>
 <li>
 Ability to learn quickly and embrace change
 </li>
 <li>
 Comfortable multi-tasking in a high-energy environment.
 
 
 </li>
 </ul>
 
 What benefits will you receive?
 
 
 
 
 Benefits
 
 
 
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 
 
 <ul>
 <li>
 Medical insurance
 </li>
 <li>
 Pension plan
 </li>
 <li>
 Lifestyle benefits and retail discounts through our Amazon Extras program
 </li>
 <li>
 Expert training and ongoing opportunities to learn more and develop your skills
 
 
 </li>
 </ul>
 
 If this role sounds like it&rsquo;s for you, then click on the link below to start the application process!
 
 
 
 You&rsquo;ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.
 
 
 If successful, we will contact you about next steps!
 
 
 
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
 
 
 
 
 Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Minimum age: 18 years old
 </li>
 <li>
 Have the right to work in India
 </li>
 <li>
 Strong communication skills in English (both written and oral fluency)
 </li>
 <li>
 Experience working with a computer
 </li>
 <li>
 The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11pm
 </li>
 <li>
 Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
 
 
 
 </li>
 </ul>
 
 Company
 
 - ADCI HYD 20 SEZ
 
 
 Job ID: ASF250120313
</div>

Customer Service Associate_Hyderabad,India

NTT DATA Business Solutions

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 JD - Job Description:
 </li>
 <li>
 Overall 3 &ndash; 6 years&rsquo; Experience in Server Management Administration (Linux).
 </li>
 <li>
 Experience in Server (physical/VM) installation, maintenance &amp; decommissioning.
 </li>
 <li>
 Profound Linux OS operations experience.
 </li>
 <li>
 Knowledge in hypervisor operations (XEN and VMware).
 </li>
 <li>
 To have good knowledge in LVM, DNS, LDAP and IPTables.
 </li>
 <li>
 To have good troubleshooting skills in server down situation.
 </li>
 <li>
 Knowledge in physical server management.
 </li>
 <li>
 Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).
 </li>
 <li>
 Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)
 </li>
 <li>
 Additionally, knowledge/experience in using GitHub and Jira would be beneficial.
 </li>
 <li>
 Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory)
 </li>
 <li>
 Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)
 </li>
 <li>
 Able to provide knowledge transfer from certain technology areas towards 2nd level technical support.
 
 
 </li>
 </ul>
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Deliver 3rd level technical support in compliance with customer SLAs
 </li>
 <li>
 Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
 </li>
 <li>
 Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
 </li>
 <li>
 Storage Operations based on netapp-nfs
 </li>
 <li>
 Package/repository management and OS image maintenance
 </li>
 <li>
 Patch Management using BladeLogic Automation
 </li>
 <li>
 Server related Monitoring/Alert configuration and rollouts
 </li>
 <li>
 Performance tests and analysis
 </li>
 <li>
 Root Cause Analysis for customer incidents
 </li>
 <li>
 Service/Task documentation, testing, quality management and knowledge transfer
 </li>
 <li>
 assist 2nd level technical support in complex tasks
 
 
 </li>
 </ul>
 willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project
 
 
 
 Get empowered by NTT DATA Business Solutions!
 
 
 
 
 We transform. SAP&reg; solutions into Value
 
 
 
 
 For any questions related to Job Description, you may connect with below specified contact from Recruiting.
 
 
 
 
 Recruiter Name:
 
 
 
 Antonette Nirisha
 
 
 
 
 
 Recruiter Email ID:
 
 
 
 Antonette.Nirisha@nttdata.com
 
 
 
 
 
 NTT DATA Business Solutions is a fast-growing international IT company and one of the world&rsquo;s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
 
</div>

Consultant

Golden Opportunities

<div>
 
 Job Description
 
 
 
 Sr Associate / Asst Manager - Quality Analyst - Noida
 
 
 We are seeking an experienced Quality Analyst to join our team in Noida. The ideal candidate will have a strong background in Quality Assurance, Quality Analysis, and Customer experience. The successful candidate will be responsible for ensuring the highest standards of quality in our Contact Centre Operations and will play a vital role in driving business growth and excellence.
 
 
 Location
 
 
 Noida
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct call audits and quality checks to ensure adherence to quality standards
 </li>
 <li>
 Analyze call centre metrics and create reports to identify areas for improvement
 </li>
 <li>
 Develop and implement quality improvement plans to drive business excellence
 </li>
 <li>
 Collaborate with the team to ensure seamless day-to-day operations
 </li>
 <li>
 Identify trends and patterns in customer interactions to inform business decisions
 </li>
 <li>
 Develop and lead training programs to enhance customer experience
 </li>
 <li>
 Work closely with the management team to align quality objectives with business goals
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3 to 15 years of experience in Quality Analyst
 </li>
 <li>
 Proven track record of delivering quality improvement initiatives
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 High level of expertise in 7Qc tools for Quality Assurance and Quality Analysis
 </li>
 <li>
 Experience with call centre metrics and reporting
 </li>
 <li>
 Strong understanding of customer experience and its impact on business
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 RoleSr Associate/ Asst Manager - Quality Analyst - Noida
 
 
 Industry TypeITES/BPO/KPO
 
 
 Functional Area
 
 
 Required Education Bachelor Degree
 
 
 Employment TypeFull Time, Permanent
 
 
 Key Skills
 
 
 <ul>
 <li>
 CALL AUDIT
 </li>
 <li>
 QUALITY CHECK
 </li>
 <li>
 CALL CENTER METRICS
 </li>
 <li>
 QUALITY ASSURANCE
 </li>
 <li>
 QUALITY ANALYST
 </li>
 <li>
 QUALITY ANALYST - CONTACT CENTER OPERATIONS
 </li>
 <li>
 QUALITY ANALYST
 </li>
 <li>
 CUSTOMER EXPERIENCE
 </li>
 <li>
 REPORTING
 
 
 </li>
 </ul>
 Other Information
 
 
 Job CodeGO/JC/1010/2025
 
 
 Recruiter NameSubashini
</div>

Sr Associate/ Asst Manager - Quality Analyst - Noida - GO/JC/1010/2025

Hilton

<div>
 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
 
 
 If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
 
 
 The Human Resources Associate assists the Human Resources department by fulfilling various Human Resources functions including, Recruitment and selection, Training &amp; Development, Remuneration, Administration and Reward &amp; Recognition.
 
 
 
 What will I be doing?
 
 
 
 As the Human Resources Associate, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Answer and take notes of any calls, giving feedback as necessary and attending to visitors to the HR office.
 </li>
 <li>
 Handle the check in / out process for Level 5 and below team members.
 </li>
 <li>
 Assist with HR office documentation management and approval submission processes.
 </li>
 <li>
 Monitor the usage of stationery and printing materials in the office.
 </li>
 <li>
 Responsible for HR office stationery procurement and delivery.
 </li>
 <li>
 Participate in meetings, take meeting minutes and assist to tracking the follow up status as per request.
 </li>
 <li>
 Positively communicate with team members, join communication meetings to listen to team members&rsquo; voice and reply appropriately, promptly sharing any information, suggestions and comments with the HR leaders.
 </li>
 <li>
 Responsible for the prompt posting and updating of other information in back of house.
 </li>
 <li>
 Assist with dormitory and locker routine management, such as beds allocation, and check in / out procedures.
 </li>
 <li>
 Coordinate team member activities.
 </li>
 <li>
 Design posters, write articles and make other collaterals for HR related activities
 </li>
 <li>
 Assist other HR team members in daily work, such as prepare for training, update the HRLink information, process social insurance monthly payments, etc.
 </li>
 <li>
 Coordinate and enhance hotel team members&rsquo; grooming and ensure proper behaviours according to hotel policies.
 </li>
 <li>
 Ensure that staff facilities and areas, such as the knowledge room, recreation room, etc., are in good condition.
 </li>
 <li>
 Adhere to the hotel&rsquo;s security and emergency policies and procedures, ensuring that all team members have a complete understanding of and adhere to the hotel&rsquo;s team member rules and regulations.
 </li>
 <li>
 Carry out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Human Resources Associate serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Associate degree and above.
 </li>
 <li>
 1-2 years of experience in a similar capacity with international chain hotels.
 </li>
 <li>
 Good communication skills.
 </li>
 <li>
 Familiar with computer office software.
 </li>
 <li>
 Possess basic knowledge of labour laws and regulations.
 </li>
 <li>
 Team player who is open minded and easy going.
 </li>
 <li>
 Willing to take challenges and accept new assignments.
 </li>
 <li>
 Fluent in written and spoken English to meet business needs
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Hyderabad Genome Valley Resort and Spa
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

HR Associate

Computacenter

<div>
 
 
 Life on the Team:
 
 
 
 
 
 
 
 Experience
 
 : 1 - 3 Years
 
 
 
 
 
 As a Associate Technical Analyst, you'll be an integral part of a dynamic End User Services team committed to delivering world-class IT support. Working both independently and alongside peers, you'll be the face of technology support for our users&mdash;offering hands-on assistance, resolving issues, and ensuring seamless day-to-day operations.
 
 
 You&rsquo;ll be based onsite and work from our team, a collaborative and user-friendly space where employees can drop in for help. No two days are the same&mdash;you&rsquo;ll troubleshoot technical issues, manage IT assets, deploy hardware, and ensure that users have the tools and support they need to stay productive.
 
 
 Whether it&rsquo;s fixing a laptop, configuring email on a mobile device, or guiding someone through a new software rollout, your role is all about making technology accessible, reliable, and user-friendly.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 <ul>
 <li>
 Provide face-to-face technical support for hardware, software, and corporate mobile devices.
 </li>
 <li>
 Address tickets related to Windows 10, Office 365, Outlook, VPN, MFA, and remote access.
 </li>
 <li>
 Support technologies like Citrix XenApp/XenDesktop, VDI, and other client OS environments.
 </li>
 <li>
 Use ServiceNow for incident management, asset tracking, and user request handling.
 </li>
 <li>
 Conduct remote troubleshooting and guide users through resolutions.
 </li>
 <li>
 Participate in hardware deployment and decommissioning, including managing loaner devices.
 </li>
 <li>
 Maintain accurate asset records and support compliance processes like data preservation.
 </li>
 <li>
 Support end users with BYOD and personal devices in line with company policy.
 </li>
 <li>
 Host product demos, provide training, and promote technology adoption.
 </li>
 <li>
 Escalate unresolved issues while maintaining SLA compliance.
 </li>
 <li>
 Contribute to knowledge articles and ensure documentation is up to date.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in Desktop/Help Desk Support for domestic and international users.
 </li>
 <li>
 Any graduate with 15 years of formal education.
 </li>
 <li>
 Expertise in Windows 10, Microsoft Office, and desktop/laptop troubleshooting.
 </li>
 <li>
 Strong working knowledge of ServiceNow or similar ITSM tools.
 </li>
 <li>
 Experience with Citrix environments, Office 365, and mobile device configuration.
 </li>
 <li>
 Solid problem-solving skills and a proactive mindset.
 </li>
 <li>
 Ability to work in 24x7 rotational shifts as per business needs.
 </li>
 <li>
 Excellent communication, empathy, and customer service skills.
 </li>
 <li>
 Organizational discipline for asset and vendor management.
 </li>
 </ul>
 
 
</div>

Associate Technical Analyst -Service Desk

FactSet

<div>
 FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
 
 
 At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients&rsquo; needs and exceeding their expectations.
 
 
 
 Your Team's Impact
 
 
 
 <ul>
 <li>
 The Associate, HR Shared Services will be responsible for providing day-to-day support to all employees, administering, and executing core operational processes and resolving inquiries in a timely fashion with an eye on meeting / exceeding SLA requirements.
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 20% Learn HR processes, tools and technology, workflows
 </li>
 <li>
 80% Responsible for delivering HR customer service to employees, managers, and other customers. First point of contact for employees, queries on policy, procedure and redirects non-HR queries as required. Investigates simple and complex queries to develop problem resolution. Executes simple and complex transactions on behalf of the employee. Handle simple queries.
 </li>
 </ul>
 <ul>
 <li>
 What We're Looking For
 </li>
 <li>
 Bachelor&rsquo;s degree in a related field
 </li>
 <li>
 Excellent communication skills (written and verbal)
 </li>
 <li>
 Customer Service Oriented
 </li>
 <li>
 Excellent Interpersonal Skills such as ability to adapt, problem solving, taking ownership and be a team player.
 </li>
 <li>
 Strong Organizational skills
 </li>
 <li>
 Proficiency in Microsoft Office Applications including Word, Excel, PowerPoint and Outlook
 </li>
 <li>
 Ability to analyze data and see a trend/pattern
 </li>
 <li>
 Should be flexible to work in rotational shift
 
 
 </li>
 </ul>
 
 Highly Desired
 
 
 
 <ul>
 <li>
 MBA or any other relevant degree in Human Resources
 
 
 </li>
 </ul>
 
 What's In It For You
 
 
 
 At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a Fact Setter means:
 
 
 <ul>
 <li>
 The opportunity to join an S&amp;P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
 </li>
 <li>
 Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
 </li>
 <li>
 Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
 </li>
 <li>
 A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
 </li>
 <li>
 Career progression planning with dedicated time each month for learning and development.
 </li>
 <li>
 Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
 
 
 </li>
 </ul>
 
 Learn More About Our Benefits Here.
 
 
 
 Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
 
 
 
 Company Overview
 
 
 
 FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&amp;P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees&rsquo; Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
 
 
 At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
</div>

Associate, HR Shared Services

NxtWave

<div>
 
 
 About NxtWave
 
 
 
 NxtWave is one of India&rsquo;s fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background.
 
 
 NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital.
 
 
 As an official partner for NSDC (under the Ministry of Skill Development &amp; Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence.
 
 
 
 Some of its prestigious recognitions include:
 
 
 <ul>
 <li>
 Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally
 </li>
 <li>
 </li>
 <li>
 &lsquo;Startup Spotlight Award of the Year&rsquo; by T-Hub in 2023
 </li>
 <li>
 </li>
 <li>
 &lsquo;Best Tech Skilling EdTech Startup of the Year 2022&rsquo; by Times Business Awards
 </li>
 <li>
 </li>
 <li>
 &lsquo;The Greatest Brand in Education&rsquo; in a research-based listing by URS Media
 </li>
 <li>
 </li>
 <li>
 NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education
 </li>
 </ul>
 
 
 
 
 NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.
 
 
 
 
 
 
 Know more about NxtWave:
 
 https://www.ccbp.i
 
 
 
 nRead more about us in the news &ndash;
 
 Economic Times | CNBC | YourStory | VCCircl
 
 
 
 
 
 
 
 e
 
 
 JOB DESCRIPTI
 
 
 
 ON:You will work as
 
 an Associate Product Mana
 
 ger to help develop a product and create an amazing learning experience that directly impacts the lives of millions of Learners across the count
 
 
 
 ry.WHO ARE WE LOOKING F
 
 
 <ul>
 <li>
 OR?Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they h
 </li>
 <li>
 aveStrong product intuition and analytical thinking(Metrics orient
 </li>
 <li>
 ed)Bias toward data-driven decision-making, combined with solid business judgm
 </li>
 <li>
 entHas the ability to operate in a very fast-paced, constantly changing and evolving environm
 </li>
 <li>
 entStrong customer obsession and empa
 </li>
 <li>
 thyAbility to prioritize work and understand the trade-o
 </li>
 <li>
 ffsExecution focused - ability to infuse execution, milestone focu
 </li>
 <li>
 sedAbove all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and miss
 </li>
 </ul>
 
 
 ionROLES &amp; RESPONSIBILITI
 
 
 <ul>
 <li>
 ES:You&rsquo;ll need to find ways to automate and productize solutions around course experience to improve efficie
 </li>
 <li>
 ncyIdentify problems along the learner journey to understand and develop solutions to learner&rsquo;s pain poi
 </li>
 <li>
 ntsGather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analy
 </li>
 <li>
 sisContinuously improve existing products and features to drive higher engagement, retention and customer delight(N
 </li>
 <li>
 PS)On an average day you&rsquo;d be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create va
 </li>
 </ul>
 
 
 
 
 
 lue
 
 
 
 WHY Nx
 
 
 <ul>
 <li>
 tWave:Get a front-row seat to a high-growth, fast-paced s
 </li>
 <li>
 tartupAccelerated learning
 </li>
 <li>
 curveImpact millions of lives and develop role models in every nook and corner of the c
 </li>
 <li>
 ountryWork with the founding team of NxtWave who are on a mission to transform
 </li>
 <li>
 IndiaHigh transparency in decision-
 </li>
 <li>
 makingMarket Competitive
 </li>
 </ul>
 
 
 
 salary
</div>

Associate Product Manager

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