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business operations manager Jobs in Hyderabad

business operations manager

business operations associate

NxtWave

<div>
 
 
 About the Role:
 
 
 
 We are hiring a
 
 Business Operations Associate
 
 to join our dynamic team at
 
 NxtWave
 
 .
 
 
 This role requires a
 
 hyper-active, detail-oriented, and reliable individual
 
 who can handle multiple responsibilities efficiently, including day-to-day operational activities, payment coordination, and inter-departmental support.
 
 
 We are looking for the
 
 candidate
 
 who are
 
 ready to work from our Hyderabad office
 
 and are looking for
 
 a long-term career opportunity
 
 with NxtWave.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 :Manage and execute
 
 daily operational activitie
 
 s across different teams
 </li>
 <li>
 .Handle
 
 payments, invoices, and coordinatio
 
 n with internal and external stakeholders
 </li>
 <li>
 .Maintain and update
 
 reports, data sheets, and document
 
 s
 </li>
 <li>
 .Support smooth
 
 workflow coordinatio
 
 n between multiple departments
 </li>
 <li>
 .Assist in
 
 vendor management, follow-ups, and communicatio
 
 n
 </li>
 <li>
 .Take ownership of assigned tasks and ensure timely completion
 </li>
 <li>
 .Identify and implement
 
 process improvement
 
 s to increase efficiency
 </li>
 </ul>
 
 
 
 
 
 .
 
 Required Skills &amp; Qualification
 
 
 <ul>
 <li>
 s:Bachelor&rsquo;s degree in any disciplin
 </li>
 <li>
 e.0&ndash;2 years of experience in business operations, coordination, or administrative role
 </li>
 <li>
 s.Excellent communication and multitasking skill
 </li>
 <li>
 s.Strong proficiency i
 
 n Excel, Google Sheets, and MS Office too
 
 l
 </li>
 <li>
 s.Ability to stay organized and manage tasks under pressur
 </li>
 <li>
 e.Energetic, proactive, and committed to long-term growth with NxtWav
 </li>
 </ul>
 
 
 
 
 
 e.
 
 Who Can App
 
 
 <ul>
 <li>
 ly:Candidates based in or willing to relocate
 
 to Hydera
 
 b
 </li>
 <li>
 ad.Candidates comfortable with
 
 an on-site ro
 
 le can app
 </li>
 </ul>
 
 
 
 
 
 ly.
 
 Why Join NxtW
 
 
 <ul>
 <li>
 ave:Be part of one of India&rsquo;s fastest-growing EdTech compan
 </li>
 <li>
 ies.Opportunity to work on cross-functional business operati
 </li>
 <li>
 ons.Fast-paced, growth-oriented environm
 </li>
 <li>
 ent.A culture that values initiative, ownership, and long-term commitm
 </li>
 </ul>
 
 
 
 ent.
</div>

Business Operations Associate

PepsiCo

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in Operations Finance/Sales (for L4)
 </li>
 <li>
 Bachelor&rsquo;s in commerce/business administration/marketing or Finance, Master&rsquo;s degree is a plus
 </li>
 <li>
 Prior Fast Moving Consumer Goods (FMCG) company experience preferred
 </li>
 <li>
 Analytical Skills: Good data skills and ability work through large data sets
 </li>
 <li>
 Communication: Strong communication skills and collaboration skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organisation and prioritisation skills
 </li>
 <li>
 Proactive, responsive and results driven
 </li>
 <li>
 Highly proficient in Microsoft Office especially Excel and PowerPoint
 </li>
 <li>
 Skills required(Any one): Python, PowerBI &amp; UIPath
 </li>
 </ul>
</div>

Assistant Manager

Yext

<div>
 Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere &mdash; across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a &lsquo;Best Place to Work&rsquo; globally by industry leaders such as Built In, Fortune, and Great Place To Work&reg;!
 
 
 Yext is seeking highly-organized, motivated, technically-minded and hardworking
 
 
 Associate Platform Consultant
 
 to
 
 join the Yext Services team. The Associate Platform Consultant (APC) is a dynamic hybrid role that blends technical consulting, implementation expertise, and project management. In this position, you will lead the end-to-end delivery of Yext solutions for our enterprise clients, serving as their primary technical partner throughout the journey. APCs translate business needs into scalable configurations, collaborate with cross-functional teams, and ensure seamless implementation across the full Yext product suite.
 
 
 This role is fully on-site in our Hyderabad, India office.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Serve as the technical face of Yext for assigned clients &ndash; understanding business goals and recommending best-fit solutions across the Knowledge Graph, Pages, Search, Reviews, Analytics, and Connectors (all Yext products).
 </li>
 <li>
 Lead end-to-end solution delivery&mdash;define and execute plans to turn client business goals and requests into functioning Yext solutions. This includes: requirements gathering, documentation, scope definition, sprint planning, cross-team coordination, QA, deployment, and post-launch validation.
 </li>
 <li>
 Own hands-on platform configuration and implementation &ndash; set up the Yext platform to support Client solution, including entity/data modeling, configuration updates, connector setups, data ingestion, data/pages/search experience QA, schema optimization, and search experience tuning.
 </li>
 <li>
 Act as the Technical Project Manager for all workstreams&mdash;creating timelines, tracking dependencies, escalating risks, driving accountability, and ensuring alignment across Engineering, Product, Design, and client stakeholders.
 </li>
 <li>
 Run project execution using tools like Zendesk and JIRA &ndash; creating tickets, managing sprint cadence, reviewing deliverables, validating outcomes, and ensuring on-time delivery.
 </li>
 <li>
 Lead UAT cycles &ndash; prepare/ follow test cases, gather client feedback, iterate with internal teams, and ensure the final solution meets business success criteria.
 </li>
 <li>
 Manage both recurring clients and one-time implementations &ndash; planning capacity, identifying risks, sequencing work, and driving projects to completion with minimal oversight.
 </li>
 <li>
 Serve as a subject matter expert (SME)- on Yext&rsquo;s platform capabilities, providing training, guidance, and best practices to clients and internal teams.
 </li>
 <li>
 Configure Yext using team best practices that accelerate a client&rsquo;s digital performance related to search visibility and SEO trends, learning from senior teammates and developing ability to become a strategic expert over time
 </li>
 <li>
 Effectively escalate roadblocks with product, delivery process, or workflow gaps to manager to help drive continuity of servicing on assigned accounts..
 </li>
 <li>
 Deliver status updates, documentation, risk reports, and communication cadences to ensure clarity, alignment, and stakeholder confidence at all times.
 
 
 </li>
 </ul>
 
 What You Have
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in technical implementation, consulting, program management, or software delivery roles
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Hands-on experience with data operations (Excel, CSVs, transformations)
 </li>
 <li>
 Strong written and verbal English communication skills.
 </li>
 <li>
 Demonstrated success in technical client-facing roles and stakeholder-management for software as a service companies
 </li>
 <li>
 Ability to manage multiple complex projects in fast-paced environments and demonstrated success working through ambiguous situations
 </li>
 <li>
 High ownership, attention to detail, and a bias toward execution
 </li>
 <li>
 Ability to thrive in a cross-functional team environment, with effective interpersonal skills
 </li>
 <li>
 Determination and perseverance when faced with challenges
 </li>
 <li>
 Interest in technology, APIs, digital experience platforms, and SEO
 </li>
 <li>
 BA/BS preferred but not required
 </li>
 <li>
 SQL and relational database familiarity is a plus
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture.
 
 
 
 Benefits
 
 
 
 We believe that people do their best when they feel their best &mdash; and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including:
 
 
 <ul>
 <li>
 Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions.
 </li>
 <li>
 Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance.
 </li>
 <li>
 Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements).
 </li>
 <li>
 Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition.
 </li>
 <li>
 World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas.
 
 
 </li>
 </ul>
 Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
 
 
 It is Yext&rsquo;s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
 
 
 
 Security Alert
 
 
 
 All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
 
 
</div>

Associate Platform Consultant

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Associate Analyst &ndash; Payroll - Deloitte Support Services India Private Limited
 
 
 
 We are looking for professionals with strong accounting skills, who are looking forward to making a career
 
 
 in the Finance field.
 
 
 
 Work you&rsquo;ll do
 
 
 
 As a part of this team you will be involved with:
 
 
 <ul>
 <li>
 Working in Data Maintenance team in onboarding date changes in Payroll Dashboard
 </li>
 <li>
 Making employee life cycle changes to an employee record
 </li>
 <li>
 Supporting MIS for headcount recons, payroll processing and support the annual comp load activity
 </li>
 <li>
 Coordinating and reviewing all onboarding date changes for new employees
 </li>
 <li>
 Coordinating and processing all separations, salary continuations, transfers process, collecting
 </li>
 <li>
 dues from separated employee&rsquo;s loans and reimbursement
 </li>
 <li>
 Fielding various payroll inquiries from employees or HR, understand basic payroll transactions and
 </li>
 <li>
 terminology for our organization.
 </li>
 <li>
 Handle the basics of the position following the specific instructions, guidelines and set procedures.
 </li>
 <li>
 Computing the Full and Final Settlements of separated employees with stringent deadlines.
 </li>
 <li>
 Liaise and coordinate with the HR operations team, other colleagues in the general ledger
 </li>
 <li>
 accounting and FTP / Payroll Team on the scheduled activities.
 </li>
 <li>
 Flag off exceptions observed in the data submission by HR colleagues and ensure arithmetical
 </li>
 <li>
 accuracy etc.
 </li>
 <li>
 Ensure strict compliance to PII guidelines
 
 
 </li>
 </ul>
 
 Work Location: Hyderabad
 
 
 
 
 Shift Timings: 2 PM to 11 PM
 
 
 
 
 Qualifications
 
 
 
 Required:
 
 
 <ul>
 <li>
 Any graduate, preferably in finance
 </li>
 <li>
 0 &ndash; 2 years of relevant experience
 </li>
 <li>
 Basic to advanced excel skills
 </li>
 <li>
 Knowledge of SAP HR systems and accounting packages
 </li>
 <li>
 In-depth experience with payroll processing activities, analysis and management reporting
 </li>
 <li>
 Good understanding of business terminology, business operations, and financial policies and internal controls
 </li>
 <li>
 Integrity and high ethical standards and commitment to data privacy
 </li>
 <li>
 Ability to identify complex issues related to nonstandard transactions and processes, and develop solutions to address relevant situations
 </li>
 <li>
 Ability to work in a flexible, high pressure and client driven work environment
 </li>
 <li>
 Basic word processing and spreadsheet skills required
 </li>
 <li>
 Effective problem solving and interpersonal skills
 </li>
 <li>
 Ability to organize work, document, and report concisely
 </li>
 <li>
 A typing speed of 45-50 words per minute with data entry capabilities at 7000 ksph with 5% or less errors
 </li>
 <li>
 Good verbal, written communication and documentation skills
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 300636
</div>

Payroll–Data Maintenance- Associate Analyst

<div>
 
 Introduction
 
 
 
 In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
 
 
 
 Your Role And Responsibilities
 
 
 
 As an Associate Data Scientist at IBM, you will work to solve business problems using leading edge and open-source tools such as Python, R, and TensorFlow, combined with IBM tools and our AI application suites. You will prepare, analyze, and understand data to deliver insight, predict emerging trends, and provide recommendations to stakeholders.
 
 
 
 In Your Role, You May Be Responsible For
 
 
 
 <ul>
 <li>
 Implementing and validating predictive and prescriptive models and creating and maintaining statistical models with a focus on big data &amp; incorporating machine learning. techniques in your projects
 </li>
 <li>
 Writing programs to cleanse and integrate data in an efficient and reusable manner
 </li>
 <li>
 Working in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors
 </li>
 <li>
 Communicating with internal and external clients to understand and define business needs and appropriate modelling techniques to provide analytical solutions.
 </li>
 <li>
 Evaluating modelling results and communicating the results to technical and non-technical audiences
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 Master's Degree
 
 
 
 Required Technical And Professional Expertise
 
 
 
 <ul>
 <li>
 Proof of Concept (POC) Development: Develop POCs to validate and showcase the feasibility and effectiveness of the proposed AI solutions.
 </li>
 <li>
 Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
 </li>
 <li>
 Help in showcasing the ability of Gen AI code assistant to refactor/rewrite and document code from one language to another, particularly COBOL to JAVA through rapid prototypes/ PoC
 </li>
 <li>
 Document solution architectures, design decisions, implementation details, and lessons learned.
 </li>
 <li>
 Create technical documentation, white papers, and best practice guides
 
 
 </li>
 </ul>
 
 Preferred Technical And Professional Experience
 
 
 
 <ul>
 <li>
 Strong programming skills, with proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face.
 </li>
 <li>
 Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms
 </li>
 <li>
 Experience and working knowledge in COBOL &amp; JAVA would be preferred
 </li>
 </ul>
</div>

Data Scientist-Artificial Intelligence

GMR Hyderabad International Airport Ltd

<div>
 
 Job Purpose
 
 
 
 The position is crucial for ensuring the integrity and effectiveness of the Feedback Management System, which is vital for maintaining high customer satisfaction. By managing customer issues throughout their lifecycle, maintaining accurate correspondence data, and understanding customer needs, this role directly contributes to enhancing the overall customer experience. Additionally, the position involves executing surveys to capture the Voice of the Customer, developing problem-solving methodologies, and driving process improvements. Collaboration with stakeholders and adherence to ISO standards ensures a customer-focused approach that aligns with the organization's mission to create lifetime customers and deliver consistent, high-quality service.
 
 
 
 ORGANISATION CHART
 
 
 
 Head - Passenger Experience / CPEO --&gt; Associate Manager- Passenger Experience
 
 
 
 Key Accountabilities
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 To keep track of All departmental MIS and update it on periodic basis/as and when required
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 
 Aesthetics &amp; Branding Standardization
 
 
 
 <ul>
 <li>
 Undertake daily/scheduled audits and support Manager-Pax EX in collation of findings
 </li>
 <li>
 Update observation status in the tracker periodically.
 </li>
 <li>
 Daily/scheduled walkthrough Reports
 </li>
 <li>
 Audit Trackers
 
 
 </li>
 </ul>
 Event &amp; D&eacute;cor Management
 
 
 
 Support Head- Pax Experience In Below
 
 
 
 <ul>
 <li>
 Ensure smooth execution of planned passenger experience events and airport decor as per the annual event calendar.
 </li>
 <li>
 Coordinate with Corporate Communication/ BD-Non Aero Team for Events and D&eacute;cor Management for passenger engagement
 </li>
 <li>
 Ensure on ground coordination with various stakeholders for d&eacute;cor and events for material movement, tool permit, safety clearances, work permits etc.
 </li>
 <li>
 Ensure the safety norms adherence while execution of events and decors
 </li>
 <li>
 Build a database for event management companies and ensure the highest quality of execution in close coordination with the vendor for Brand enhancement and passenger appreciations.
 </li>
 <li>
 Ensure smooth execution of planned passenger experience events and
 </li>
 <li>
 Adherence to the event Calendar
 </li>
 <li>
 Seamless Execution of events
 
 
 </li>
 </ul>
 
 Passenger Journey Mapping And Experience Enhancement
 
 
 
 <ul>
 <li>
 Observe gaps in current service delivery mechanism, review passenger requirements based on VOC (voice of Passengers), compare VOC vs VOB (Voice of Business) and infrastructure requirements to meet passenger expectations.
 </li>
 <li>
 Must have Balance of Technology and Human Touch points.
 
 
 </li>
 </ul>
 Interact with Passengers during the full life cycle of the passenger Experience journey to ensure a positive Passenger experience.
 
 
 <ul>
 <li>
 Journey Mapping Tracker
 
 
 </li>
 </ul>
 
 Admin/ Misc Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices
 </li>
 <li>
 MIS up to date
 
 
 </li>
 </ul>
 Safety &ndash;
 
 
 <ul>
 <li>
 Ensure safety is incorporated in all processes, initiatives
 </li>
 <li>
 Ensure safety is incorporated, monitored and managed in vendor contracts
 </li>
 <li>
 Ongoing
 
 
 </li>
 </ul>
 
 KEY ACCOUNTABILITIES - Additional Details
 
 
 
 Responsibilities Key Performance Indicators (KPIs)
 
 Vendor Management (PR to Payment):
 
 
 
 <ul>
 <li>
 Ensure all PR /PO are executed within set timeframes by internal coordination with Procurement, Finance, MAG etc.
 </li>
 <li>
 Ensure vendor bills are submitted in a timely manner.
 </li>
 <li>
 Follow up vendor payments are made in a timely manner, ensuring departmental clearance of all invoices.
 </li>
 <li>
 Keep departmental AOP data and expenses data updated.
 </li>
 <li>
 Monitor SAP entries.
 </li>
 <li>
 Timely PR/PO
 </li>
 <li>
 No pending invoices Admin/ Misc Responsibilities:
 </li>
 <li>
 Support/Assist Manager- Pax Ex to Prepare and Circulate MOM of all cross departmental meetings like Passenger Ex Council Review meetings, Audit meetings etc.
 </li>
 <li>
 Keep a record of all MIS and departmental Documentation.
 </li>
 <li>
 Undertake any other miscellaneous requirements of the department.
 </li>
 <li>
 Keep track of All departmental MIS and update it on periodic basis/as and when required.
 </li>
 <li>
 Up to date MIS Safety:
 </li>
 <li>
 Ensure safety is incorporated in all processes, initiatives.
 </li>
 <li>
 Ensure safety is incorporated, monitored, and managed in vendor contracts.
 
 
 </li>
 </ul>
 
 EXTERNAL INTERACTIONS
 
 
 
 <ul>
 <li>
 Coordinate with various Stakeholders like CISF, RAXA, concessionaires etc. for passenger experience initiatives /decors
 </li>
 <li>
 Coordination with External Vendors for events &amp; D&eacute;cor
 
 
 </li>
 </ul>
 Service Providers
 
 
 
 INTERNAL INTERACTIONS
 
 
 
 Coordination with internal departments like Operations, Business Development, SPG and Finance for PR/PO and invoice clearances
 
 
 
 FINANCIAL DIMENSIONS
 
 
 
 <ul>
 <li>
 Invoicing
 </li>
 <li>
 PR/PO SAP Process
 
 
 </li>
 </ul>
 
 Other Dimensions
 
 
 
 <ul>
 <li>
 Will be coordinating with GHIAL employees and outsourced employees
 
 
 </li>
 </ul>
 
 Education Qualifications
 
 
 
 <ul>
 <li>
 Any bachelor&rsquo;s degree (Preferably Hospitality)
 </li>
 <li>
 Event management
 </li>
 <li>
 Knowledge of SAP modules
 </li>
 <li>
 Exposure to project Management will be an added advantage
 
 
 </li>
 </ul>
 
 Relevant Experience
 
 
 
 <ul>
 <li>
 8-12 years of relevant experience
 </li>
 <li>
 Having a fair understanding of event management and d&eacute;cor
 </li>
 <li>
 Fair understanding of MS office
 </li>
 <li>
 Experience in the Airport Sector/ Airlines/Retail will be an added advantage.
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 Personal Effectiveness
 </li>
 <li>
 Social Awareness
 </li>
 <li>
 Entrepreneurship
 </li>
 <li>
 Problem Solving &amp; Analytical Thinking
 </li>
 <li>
 Planning &amp; Decision Making
 </li>
 <li>
 Capability Building
 </li>
 <li>
 Strategic Orientation
 </li>
 <li>
 Stakeholder Focus
 </li>
 <li>
 Networking
 </li>
 <li>
 Execution &amp; Results
 </li>
 <li>
 Teamwork &amp; Interpersonal influence
 </li>
 <li>
 Quality Assurance (Practitioner)
 </li>
 <li>
 Brand Management, Aesthetics and Standardization (Practitioner)
 </li>
 <li>
 Information Management and Analysis (Practitioner)
 </li>
 <li>
 Regulatory, Compliance and Audit frameworks Knowledge (Practitioner)
 </li>
 <li>
 Passenger Journey Mapping (Practitioner)
 </li>
 <li>
 Passenger Insights (Practitioner)
 </li>
 <li>
 Safety Management (Practitioner)
 </li>
 </ul>
</div>

Associate Manager Passenger Experience

McDonald's Global Office in India

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 Accounting Ops (Corp &amp; Genpact)
 
 
 
 
 Role Title:
 
 Director, Accounting Operations (Corporate &amp; Genpact)
 
 
 
 Function:
 
 Finance
 
 
 
 Level: G
 
 6 &ndash; Director
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide strategic leadership for a multi-tiered Finance Operations team, including direct oversight of internal staff and management of third-party provider (Genpact), ensuring alignment with enterprise objectives and compliance standards.
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 Own corporate oversight of end-to-end accounting operations, including corporate accounting support for Global People, Tax, and Treasury, driving consistency, accuracy, and operational excellence.
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 <li>
 Lead and coach junior staff, fostering professional development, building technical capabilities, and promoting a culture of accountability and continuous improvement.
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 <li>
 Establish and enforce accountability for the accuracy, quality, and timeliness of deliverables across internal teams and third-party providers, using performance benchmarks and governance protocols.
 </li>
 <li>
 Partner closely with Genpact to resolve operational issues, drive accountability, and ensure seamless execution of finance processes, acting as the on-the-ground liaison for vendor performance and escalation.
 </li>
 <li>
 Collaborate with Global Process Owners to implement process changes effectively across key areas such as Record-to-Report (R2R) and Procure-to-Pay (P2P), ensuring changes are embedded and sustained.
 </li>
 <li>
 Coordinate with the Service Strategy &amp; Excellence team to ensure third-party contracts and service expectations are accurately reflected in operational performance and delivery.
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 <li>
 Escalate critical issues to the Senior Director, Finance Operations, applying sound judgment to assess risk, impact, and resolution pathways.
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 <li>
 Foster strong partnerships with Corporate Finance stakeholders to ensure cohesive delivery of finance operations and continuous improvement across the ecosystem.
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 <li>
 Operate effectively in a global, matrixed environment, navigating complexity and building cross-functional relationships across geographies and business units.
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 </ul>
 
 
 
 
 
 Knowledge and Skill Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, Business Administration, or related field
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 Professional certification (e.g., CPA, CMA, or local equivalent) preferred
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 <li>
 Minimum of 10+ years of progressive experience in finance operations, accounting, or related functions
 </li>
 <li>
 Experience range is 15-20 years
 </li>
 <li>
 English Proficiency (written and verbal IRL Level 4)
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 <li>
 Proven experience managing third-party providers in a global finance operations context
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 <li>
 Experience working in a matrixed, multinational organization
 </li>
 <li>
 Strong business partnership and customer-centric mindset
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 <li>
 Proven ability to lead and coach junior staff across diverse teams
 </li>
 <li>
 Skilled in process management, optimization, and standardization across end-to-end finance processes (e.g., R2R, P2P)
 </li>
 <li>
 Effective communicator with strong presentation and influencing skills
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 <li>
 Analytical problem solver with sound decision-making capabilities
 </li>
 <li>
 Experience in performance monitoring and driving continuous improvement initiatives
 </li>
 <li>
 Comfortable navigating complex issues and building relationships in a global, cross-functional environment
 </li>
 </ul>
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Director, Accounting Operations [T500-21958]

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