sales executive Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

sales executive

customer service representative Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

customer service representative

customer experience specialist Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

customer experience specialist

customer service consultant Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

customer service consultant

customer service supervisor Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

customer service supervisor

customer service executive

Hexaware Technologies

<div>
 
 1. Qualifications and Technical Competencies Required
 
 
 
 Education:
 
 Under Graduate to Post Graduate
 
 
 
 Desirable
 
 : Travel / Hospitality Industry
 
 
 
 Experience
 
 : Fresher / Experience in a Domestic or International process
 
 
 
 Inbound
 
 
 <ul>
 <li>
 Prefer having prior experience of taking calls
 </li>
 <li>
 Excellent call management skills
 </li>
 <li>
 Handle irate customers
 </li>
 </ul>
 
 
 Outbound
 
 
 <ul>
 <li>
 Should ensure that the daily targets assigned are completed on time
 </li>
 <li>
 Excellent real writing/verbal skills
 </li>
 <li>
 Ensure adherence to daily activities assigned
 </li>
 </ul>
 
 
 
 
 
 Technical Competencies: Job related
 
 
 <ul>
 <li>
 Prefer having typing Speed +25 wpm with 90% accuracy
 </li>
 <li>
 MS office knowledge mandatory
 </li>
 <li>
 Basic computer knowledge
 </li>
 </ul>
 
 
 
 
 
 Language
 
 
 <ul>
 <li>
 English and Arabic
 </li>
 <li>
 French - Optional when required
 </li>
 </ul>
 
 
 
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Strong communication skills to effectively manage interactions
 </li>
 <li>
 Proficient in verbal communication
 </li>
 <li>
 Ability to create exceptional customer experiences (Customer Satisfaction)
 </li>
 <li>
 Meet delivery expectations aligned with defined Key Result Areas (KRAs)
 </li>
 </ul>
 
 
 
 
 
 Personal Skills and Traits
 
 
 <ul>
 <li>
 Should be supportive and open to feedback
 </li>
 <li>
 Is able to communicate clearly, both written and in speech
 </li>
 <li>
 Has a pleasant attitude
 </li>
 <li>
 Team player
 </li>
 <li>
 Should be a quick learner
 </li>
 <li>
 Ability to manage work efficiently with minimum guidance
 </li>
 <li>
 Multi-tasking ability
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Handle Chat interactions, inbound video calls, emails &amp; outbound calls as required
 </li>
 <li>
 Comprehend customers' queries / complaints / comments
 </li>
 <li>
 Display empathy/ understanding of the issue/ concern towards the customer
 </li>
 <li>
 Provide quick and effective resolution to customers' queries
 </li>
 <li>
 Talks in a way the customer can understand
 </li>
 <li>
 Is able to handle pressure situations and complaints of irate customers
 </li>
 <li>
 Works accurately and with an eye for details
 </li>
 <li>
 Is able to use automated information systems to analyze the customer's situation
 </li>
 <li>
 Meeting targets of upselling
 </li>
 <li>
 Ensures adherence to on-time reporting to work
 </li>
 <li>
 Share process improvement ideas
 </li>
 </ul>
 
 
 
 
 
 Work Schedule and Environment:
 
 Working 5 days a week with Rotational shifts (Timing) and Rotational week off
 
 
 
 
 
 Mandatory:
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Adherence to company policies, rules and regulations
 </li>
 <li>
 To follow quality processes thoroughly using checklist standards
 </li>
 <li>
 Responsible for complying with all QMS and ISMS Policies and procedures
 </li>
 <li>
 Open for change in process as per requirement
 </li>
 </ul>
 
 
 
 
 
 Certifications
 
 : Should clear internal &amp; external certifications
 
 
 
</div>

Customer Service Executive

Talent 360 ME

<div>
 
 Fresh Customer Experience Executive
 
 
 
 📍
 
 Cairo, Down Town
 
 
 | Full-Time
 
 
 
 
 Work Conditions
 
 
 🕘 Working Hours: 9:00 AM &ndash; 5:30 PM
 
 
 
 
 About SRV Spaces
 
 
 
 SRV Spaces is a leading workspace solutions company that designs, furnishes, and manages modern office environments. We combine creativity, innovation, and operational excellence to deliver seamless end-to-end experiences for our clients.
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Fresh Customer Experience Executive
 
 to join our growing team. The ideal candidate is passionate about people, detail-oriented, and eager to learn how to deliver outstanding customer service in a dynamic environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing the full client journey &mdash; from onboarding to after-sales support.
 </li>
 <li>
 Communicate effectively with clients to ensure their needs are met and expectations are exceeded.
 </li>
 <li>
 Coordinate with internal teams (Sales, Operations, Design, and Finance) to ensure smooth project delivery.
 </li>
 <li>
 Collect feedback from clients and support continuous service improvements.
 </li>
 <li>
 Maintain accurate records of client interactions and ensure timely follow-up.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 0&ndash;1 year of experience in Customer Experience, Customer Service, or a similar field.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Positive attitude, adaptability, and eagerness to learn.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 
 
 
 </li>
 </ul>
 📧
 
 To Apply:
 
 Send your CV to
 
 hr@srvspaces.com
 
</div>

Customer Experience

Vantage Developments

<div>
 
 Company Description
 
 
 
 Vantage Developments is committed to creating vibrant communities grounded in value-driven principles, aimed at enhancing contemporary living standards. By focusing on customer-centric practices, we ensure enhanced value for our residents within integrated developments. Our projects emphasize a true model of efficiency to create harmonious living spaces that meet the needs of modern lifestyles.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Senior Sales Executive located in Cairo, Egypt. The Senior Sales Executive will be responsible for driving sales activities, building and maintaining client relationships, and achieving sales targets. Day-to-day tasks include identifying new sales opportunities, conducting market analysis, negotiating deals, preparing sales reports, and collaborating with the marketing team to develop effective sales strategies. The Senior Sales Executive will also provide excellent customer service to ensure client satisfaction and retention.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales and Negotiation skills
 </li>
 <li>
 Client Relationship Management and Customer Service skills
 </li>
 <li>
 Market Analysis and Research skills
 </li>
 <li>
 Excellent Communication and Presentation skills
 </li>
 <li>
 Experience in the real estate industry is a plus
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field
 </li>
 <li>
 Proven track record of achieving sales targets
 </li>
 </ul>
</div>

Senior Sales Executive

Azadea Group

<div>
 
 
 Job Description:
 
 
 
 The Executive Assistant is responsible for offering comprehensive assistance and support to the manager, including scheduling his/her appointments, handling documents and processing correspondence needs.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage and prioritize the manager's correspondence, including calls, emails, and postal communications, ensuring timely and efficient handling.
 </li>
 <li>
 Oversee and prioritize the day-to-day operations of the manager's professional and personal affairs, providing high-quality support.
 </li>
 <li>
 Balance conflicting priorities and ensure matters are handled expeditiously and proactively. Demonstrate a positive, can-do attitude, following through on tasks and projects to successful completion.
 </li>
 <li>
 Identify, anticipate, and prepare information requirements for meetings, appointments, and presentations, ensuring all relevant details are organized and ready.
 </li>
 <li>
 Maintain an organized filing system, ensuring accurate and accessible documentation.
 </li>
 <li>
 Coordinate and manage travel arrangements (e.g., flights, hotels, rental cars) for the executive, ensuring all logistics are aligned with organizational policies and are well-organized.
 </li>
 <li>
 Participate in meetings, take minutes, and follow up on action items in coordination with the manager.
 </li>
 <li>
 Gather, analyze, and report information on assigned matters, generating reports and preparing presentations as needed while maintaining confidentiality.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Manage the Store Validation Report (SVR) process, collecting commercial details, gathering feedback on sales projections, and facilitating approval from the SV and Investment Committees.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Maintain and update the country&rsquo;s real estate database, tracking mall maps, lease terms, competitors' expansions, and ensuring timely lease renewals.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Organize and coordinate VIP/Principals&rsquo; visits, ensuring smooth execution of schedules.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Supervise the Back Office (BO) support team, ensuring proper staffing and performance by setting clear objectives and evaluating against established standards.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Manage reception areas by ensuring they are appropriately staffed and equipped.
 </li>
 <li>
 Drive a culture of exceptional customer service through on-the-job coaching/training for the support team and identifying further training needs in collaboration with talent development team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 3-5 Years in Executive Assistant position to GM or Country director.
 </li>
 <li>
 Multinational experience is a plus.
 </li>
 <li>
 Proficient English.
 </li>
 <li>
 Proficient Excel and PPT.
 </li>
 </ul>
 
 
</div>

Executive Assistant Vacancy

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 A career in Administration and Secretarial Services within MERC Consulting will give you with the opportunity to provide administrative support to PwC employees. You&rsquo;ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
 
 
 
 Responsibilities
 
 
 
 As a Senior Associate, you&rsquo;ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
 
 
 
 
 Financial
 
 
 
 
 <ul>
 <li>
 Adhere to budget
 
 
 </li>
 </ul>
 
 
 Customer
 
 
 
 
 <ul>
 <li>
 Diary management
 </li>
 <li>
 Extensive management of online diaries, book appointments and arrange meetings, updates as required
 </li>
 <li>
 Ensure Executive/s get to meetings on time with appropriate documentation
 </li>
 <li>
 Act as back up in managing other Executives&rsquo; and Principals&rsquo; diaries when their EAs are not available
 </li>
 <li>
 Call management
 </li>
 <li>
 Handle and screen calls for Executive/s
 </li>
 <li>
 Take and pass messages to Executive/s in a timely manner
 </li>
 <li>
 Email management
 </li>
 <li>
 Monitor Executives&rsquo; email inboxes when they are out of the office or at meetings and taking action as necessary
 </li>
 <li>
 Client relationships
 </li>
 <li>
 Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
 </li>
 <li>
 Assist other EAs during busy periods
 
 
 </li>
 </ul>
 
 
 Internal Process
 
 
 
 
 <ul>
 <li>
 Meetings
 </li>
 <li>
 Pro-active planning for meetings and follow up actions (documents, papers needed&hellip;)
 </li>
 <li>
 Organise local internal and external meetings, including organising catering, IT requirements etc
 </li>
 <li>
 Meet and greet visitors
 </li>
 <li>
 Partner and Executive general admin
 
 
 </li>
 </ul>
 
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 
 
 </li>
 </ul>
 
 
 Language
 
 
 
 
 <ul>
 <li>
 Proficiency in spoken and written English and Arabic
 
 
 </li>
 </ul>
 
 
 Overall Experience
 
 
 
 
 <ul>
 <li>
 3 +years&rsquo; experience in an administrative role
 
 
 </li>
 </ul>
 
 
 Specific Experience
 
 
 
 
 <ul>
 <li>
 Experience with a professional services firm preferred
 
 
 </li>
 </ul>
 
 
 Knowledge and Skills
 
 
 
 
 <ul>
 <li>
 Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
 </li>
 <li>
 Good oral and written communication skills
 </li>
 <li>
 Good interpersonal skills
 </li>
 <li>
 Must possess a professional telephone manner
 </li>
 <li>
 Demonstrated ability to work under pressure
 </li>
 <li>
 Demonstrated team player and dedication to provide high level of service
 </li>
 <li>
 Must possess a warm, friendly and professional demeanor
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Up to 20%
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

MERC Consulting - Executive Assistant - Cairo

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 171058
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for a dedicated and proactive Parts Executive to join our team. This role is crucial in ensuring smooth workflow, efficient customer handling, and achieving sales targets for both B2B and retail operations. The Parts Executive will oversee counter sales, including logistic activities, and support retail sales performance
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Oversee customer requests and B2B market needs, ensuring timely delivery processes and high customer satisfaction
 </li>
 <li>
 Achieve monthly and annual sales targets for counter sales, including tires, oils, batteries, and parts
 </li>
 <li>
 Monitor and analyze sales performance, ensuring proper stock availability and accurate pricing
 </li>
 <li>
 Address and resolve customer complaints promptly, maintaining high customer satisfaction
 </li>
 <li>
 Conduct weekly performance reviews and provide accurate quotes for all parts
 </li>
 <li>
 Support promotional campaigns and initiatives with B2B workshops and authorized dealer
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 B.Sc. or equivalent education
 </li>
 <li>
 3-5 years of experience, preferably within the automotive industry
 </li>
 <li>
 Strong communication skills in both Arabic and English
 </li>
 <li>
 Proficiency in Microsoft Office tools and basic accountin
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of a dynamic and collaborative team within the automotive division, working closely with various departments including marketing, IT, and customer service. Our team is dedicated to achieving high sales performance and ensuring customer satisfaction
 
 
 
 What Equips You For The Role
 
 
 
 Your previous experience in the automotive industry, combined with your strong communication and analytical skills, will equip you for success in this role. Your proactive and motivated approach, along with your ability to manage time effectively and handle customer interactions professionally, will make you a valuable asset to our team
 
 
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Parts Sales Executive | Al-Futtaim Automotive | Nile Trading & Enterprises

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing products, ensuring a high standard of merchandising, and maintaining stock to achieve sales targets. The role involves daily inspections of the sales area, customer engagement, stock management, and the development of customer relationships to enhance sales performance. Success is determined by the ability to exceed expectations and uphold IKEA's values.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for stock-related information.
 </li>
 <li>
 Ensure a customer-focused environment by meeting and serving customers with empathy and care.
 </li>
 <li>
 Have daily dialogues with guests to gather feedback and learn about their needs, then act on their input.
 </li>
 <li>
 Develop relationships with diverse customers to build trust and confidence.
 </li>
 <li>
 Understand and determine customer requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with customers regarding new or interesting items and follow up on quotations to convert to sales.
 </li>
 <li>
 Encourage the team to meet customer needs and improve service.
 </li>
 <li>
 Promote product sales by seizing sales opportunities and suggesting solutions and add-on sales.
 </li>
 <li>
 Suggest improvements to sales strategies and identify slow-moving items for action.
 </li>
 <li>
 Maintain full product displays using company merchandising methods.
 </li>
 <li>
 Be an expert on the product range within the department.
 </li>
 <li>
 Stay informed about market developments, including advertising, promotions, and market visits.
 </li>
 <li>
 Keep the Sales Manager informed about customer feedback and product range gaps.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity
 </li>
 <li>
 Sales-driven approach
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Problem-solving skills
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education
 </li>
 <li>
 Minimum of 3 years in a similar role
 </li>
 <li>
 Proactivity and sales-driven approach
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Good command of English language
 </li>
 <li>
 Preferred: Good command of Arabic
 </li>
 </ul>
</div>

Sales Assistant | IKEA | Cairo Festival City

Explore 679+ Customer service executive in Cairo 12 Months Contract Jobs In Cairo Egypt this November. Find roles across top companies and apply now to boost your career.